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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $51,498 | $24.76 |
| 2 | Washington, DC | $43,841 | $21.08 |
| 3 | New York, NY | $41,528 | $19.97 |
| 4 | Los Angeles, CA | $40,498 | $19.47 |
| 5 | Boston, MA | $40,265 | $19.36 |
| 6 | Chapel Hill, NC | $37,573 | $18.06 |
| 7 | Chicago, IL | $36,935 | $17.76 |
| 8 | Omaha, NE | $36,560 | $17.58 |
| 9 | North Bergen, NJ | $36,406 | $17.50 |
| 10 | Creve Coeur, MO | $36,262 | $17.43 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Director | $159,545 | $77 | - |
| 2 | Director Of Customer Care | $138,328 | $67 | 1 |
| 3 | Customer Operations Manager | $124,827 | $60 | - |
| 4 | Customer Service Senior Manager | $90,614 | $44 | - |
| 5 | Customer Support Manager | $88,547 | $43 | - |
| 6 | Customer Satisfaction Manager | $87,967 | $42 | - |
| 7 | Customer Solutions Manager | $81,333 | $39 | - |
| 8 | Team Manager | $60,473 | $29 | - |
| 9 | Customer Relations Manager | $57,634 | $28 | - |
| 10 | Customer Service/Operations Manager | $45,403 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Zendesk | $58,042 | $28 | 1 |
| 2 | Morningstar | $54,808 | $26 | - |
| 3 | Intuit | $51,867 | $25 | 17 |
| 4 | Square | $46,570 | $22 | - |
| 5 | Workday | $46,503 | $22 | 6 |
| 6 | Motorola Solutions | $45,132 | $22 | 2 |
| 7 | Kronos Incorporated | $43,518 | $21 | - |
| 8 | Equinix | $42,706 | $21 | - |
| 9 | LendingClub | $41,749 | $20 | - |
| 10 | Sun Gard Data Systems Inc | $41,340 | $20 | - |
| 11 | Copper River IT | $36,507 | $18 | - |
| 12 | Sheri's Cabaret | $36,372 | $17 | - |
| 13 | Mynt | $36,365 | $17 | - |
| 14 | El Toro | $36,206 | $17 | - |
| 15 | Panos Corporation | $36,201 | $17 | - |
| 16 | Pecan Street | $36,181 | $17 | - |
| 17 | TEDS | $36,066 | $17 | - |
| 18 | Front Porch Communications | $35,939 | $17 | - |
| 19 | Palantir | $35,792 | $17 | - |
| 20 | Gartner | $33,837 | $16 | - |