Customer Care Representative jobs at Toll Brothers - 750 jobs

Pay: $20.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Discussed during interview, candidates must have open availability. Full-time opportunities available Join McCarthy, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Apply TODAY or call NOW to interview with our Retail Program Manager, 571-###-#### Responsibilities: Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest. Qualifications: What You Need: Outgoing personality and willingness to speak with shoppers Retail, kiosk, or sales experience preferred (not required) Ability to stand and walk during shift Weekend and some holiday availability Reliable transportation Clean, professional appearance to represent the ARS brand Must be at least 18 years old and pass a background check Attend weekly in-office meetings Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a Customer Service Representative to join our team. About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation. Brief Summary: The CSR or Customer Service Representative serves as the first point of contact for customers who have questions or issues related to a company's products or services. ACTIVITES/TASKS Manage a high volume of incoming phone calls. Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed. Generate sales leads or upsell opportunities if possible Identify and assess customer needs to achieve satisfaction Build sustainable relationships with customer accounts through open and interactive communication Troubleshoot and investigate customer inquiries or complaints. Ensure excellent service standards and maintain high customer satisfaction. Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned. Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values. Flexibility to work extended hours and overtime as required to support inquiries Nationwide Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints. Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning. Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry. Other duties and projects as may be assigned. PHYSICAL REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Extensive time spent sitting at a desk typing and speaking on phone Ability to work in a high stress, face paced environment Periodically subject to construction or warehouse environments PROFESSIONAL COMPETENCIES DESIRED AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required. APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications) A minimum of 3 years' work experience in a customer service role required. High proficiency in Microsoft Office suite required. ERP data entry experience preferred. Self-motivated, high-energy level and a “willingness to go the extra mile”. Excellent writing and verbal communication skills. Strong follow-through skills to complete tasks “on time” and accurately. Knowledge of Bill of Materials and Production Routers. Excellent communication skills and a positive attitude Strong problem-solving abilities Patience and empathy Ability to multitask and prioritize effectively Quick learner who pays attention to detail SAFETY REQUIREMENTS Adheres to Acoustical Solutions Health & Safety manual Attends all company safety meetings. Ability to lift 25 pounds. Wears appropriate PPE when required. PERKS: Competitive salary and benefits package Opportunities for growth and advancement Fun supportive team culture

SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment. The positions are located in our Sumter, SC location. Description: Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed. Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts. Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary. Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary Receive/send all customer drawings, maintain due dates current in system High level product and process knowledge to answer internal/external customer queries Other responsibilities as assigned or required. Skills and Requirments: A results-oriented individual who thrives working in a fast-paced environment 3+ years of Customer Service experience working in a Manufacturing environment Experience with Microsoft Office - Outlook, Word, Excel A results-oriented individual who thrives working in a fast-paced environment Works well in a team environment to honor SafeRack's Customer 1st Philosophy Strong written and verbal communication skills Ability to problem-solve while following process guidelines Benefits include: Health, Dental and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Accident Insurance Plan Critical Illness Insurance Short-Term & Long-Term Disability Life Insurance Employee Assistance Program (EAP) LegalShield Plan IDShield Plan Pet Insurance 401(k) Plan with company match Tuition Reimbursement Paid Time Off Weekly pay Equal Opportunity Employer Veterans/Disabled

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing * Free Medical Benefits (after qualifying period) * 401(k) with 4% company match * Paid Time Off * All federal holidays recognized * Trips & unique experiences for top performers * Uncapped commissions + hourly pay * One-on-one training with our award-winning sales leadership team * Clear promotion pathway to leadership positions * Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: * Diamond Customer Service Award - Highest recognition for service excellence. * Top 20 in North America for Sales Excellence - Ranked #10 across the continent. * #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities * Manage inbound calls and follow up on leads generated by marketing and canvassing teams. * Engage homeowners with clear and professional communication, explaining our services and warranty programs. * Schedule inspections for Roofing Experts to evaluate customer needs. * Maintain accurate customer records and appointment scheduling within our CRM. * Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. * Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. * Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications * Fluent in English with exceptional verbal communication skills. * Strong organizational and time management abilities. * Positive, professional, and goal-oriented mindset. * Self-motivated and disciplined in a fast-paced environment. * Previous experience in customer service or inside sales preferred, but not required. * Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: * Facebook: **************************************** * Instagram: *****************************************************

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: 🏆 Diamond Customer Service Award - Highest recognition for service excellence. 🏆 Top 20 in North America for Sales Excellence - Ranked #10 across the continent. 🏆 #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Job DescriptionSalary: $20 hourly + Bonus Customer Success Representative (Inside Sales) United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: Diamond Customer Service Award Highest recognition for service excellence. Top 20 in North America for Sales Excellence Ranked #10 across the continent. #1 in South Carolina for Warranty Protection State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) No Prior Insurance Experience Needed An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.

Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) No Prior Insurance Experience Needed An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Job Description Field Customer Relations Specialist Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved! Responsibilities: • Canvass neighborhoods identify damage roofs • Talk with homeowners about the benefits of brand new roof paid for by their insurance • Schedule FREE roof inspections Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview. #hc214883

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: * Ensure all calls are answered promptly * Internal Team Member Support * Maintain an above-average call conversion ratio on all incoming calls and motivate * Build sustainable relationships and engage customers by taking the extra mile * Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. * Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires * Maintain customer database, ensuring complete, accurate and updated entry of information * Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently * Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: * Outgoing, confident and friendly personality * Always on time attitude * Knowledgeable in Microsoft suite, Google docs and basic computer skills. * The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities * Strong time management skills and ability to prioritize tasks * Excellent communication and interpersonal skills * We believe our greatest assets are our employees! Benefits: * Great compensation that grows as you grow * Health Insurance * IRA with employer matching * PTO * Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: * Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. * Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! * Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: Ensure all calls are answered promptly Internal Team Member Support Maintain an above-average call conversion ratio on all incoming calls and motivate Build sustainable relationships and engage customers by taking the extra mile Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires Maintain customer database, ensuring complete, accurate and updated entry of information Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: Outgoing, confident and friendly personality Always on time attitude Knowledgeable in Microsoft suite, Google docs and basic computer skills. The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities Strong time management skills and ability to prioritize tasks Excellent communication and interpersonal skills We believe our greatest assets are our employees! Benefits: Great compensation that grows as you grow Health Insurance IRA with employer matching PTO Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you! Compensation: $20.00 - $25.00 per hour Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1 #corpisshp

Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative

Job Description About Us Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service. As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees About the Role Our call center is the engine that drives our success. As a fast-growing, results-driven team, we leverage state-of-the-art technology in a modern, centralized office to connect with homeowners interested in home remodeling projects. As a Scheduling Specialist, you will be one of the first voices customers hear when interacting with Express Flooring. You'll speak with inbound and outbound leads-no cold calling-and schedule qualified in-home appointments for our Design Consultants. Bring a confident, persuasive sales voice that leans on active listening and insightful questions to connect with customers and lead them forward in the process. Job Type: In-Person - Full-Time Compensation: $20/hr base + commission (average earning potential $60,000+ per year) Schedule: Must be available to work shifts within office hours, including one weekend shift: Monday - Thursday: 6:00 am - 9:00 pm Friday: 6:00 am - 8:00 pm Saturday - Sunday: 6:00 am - 6:00 pm What You'll Do Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments. Engage with homeowners who request information on our products and services; create urgency and guide them to the next step. Ensure that customer needs align with the company's capabilities, maximizing the potential for our Design Consultants to close sales during in-home visits. Use our CRM to record interactions, update customer details, and manage call dispositions. Meet or exceed performance-based metrics, including appointment conversion rates and quality of customer interactions. Deliver an exceptional first impression and uphold the Express Flooring customer experience. What You'll Bring 1-2 years of sales or call center experience with proven track record of meeting goals. High-energy, outgoing, and ambitious personality. Passion for exceeding expectations and delivering great service. Experience handling objections with confidence. Eagerness to learn with solid computer skills and openness to coaching. Reliability, professionalism, and the ability to thrive in a fast-paced environment. Strong listening skills, attention to detail, and a patient, service-oriented mindset. Adaptability and positivity when things get busy. Why People Love Working Here Supportive training and ongoing coaching to help you succeed. Access to advanced training platforms that support your performance. Lucrative earnings with competitive commission and industry-leading potential. Fun, energetic team environment with room for growth. Benefits & Perks Comprehensive medical, dental, and vision plan options Health Savings Account (with HDHP enrollment) Health & dependent care flexible spending accounts Company-paid basic life insurance Voluntary supplemental life insurance Company-paid short-term disability insurance Voluntary long-term disability Company-paid Accident and Hospital Indemnity 401(k) with company match (Pre-tax & Roth options) Paid PTO, bereavement leave, and maternity leave 7 company-paid holidays Employee Assistance Program (EAP) Ready to Apply? If you're excited to help homeowners take the first step in transforming their homes and want to grow within a high-performing call center team, we'd love to hear from you. Click Apply or scroll down to get started. #ZR Full compensation packages are based on candidate experience and relevant certifications. Compensation Range$20-$22 USD Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1 #corpaw