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  • Operator Prep-Toll House Job Details | Nestle Operational Services Worldwide SA

    Nestle International 4.8company rating

    Remote toll collector job

    Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. The main functions of the Nestle Tollhouse Production Operator include the safe and efficient operation of a variety of tasks in the manufacturing of chocolate and cookie dough products at the Nestlé Burlington, WI location. Employees will be required to operate equipment and machinery according to manufacturing instructions, while ensuring the production of quality goods. Employees must adhere to safety and environmental objectives and targets while performing work functions. Employees are required to wear uniforms, hair nets, earplugs, safety glasses, safety shoes and adhere to GMP guidelines. Duties also include sanitation and housekeeping in the work area. Other duties as assigned. Experience: 1-3 years of production-related experience is preferred. Experience in the Food and Beverage manufacturing industry preferred. Skills: Must possess basic reading, writing, mathematical, and computer skills. Must have strong interpersonal and decision making skills and the ability to work alone or within a team environment. Strong computer skills preferred. Physical Requirements: Ability to lift 55 pounds, bend, squat, kneel, reach overhead, push, pull, walk or stand continuously for long periods of time. Must be able to climb and descend stairs. Must have full use of both hands, arms, legs, and feet. Must possess general vision, hearing, speech and color perception abilities. Must be able to work in a repetitive motion and operate vibrating tools. Environment: Must be able to work in an environment with exposure to dust, loud noise, confined areas, and extreme temperatures ranging from 40 to 140 degrees. Some odor related to chemicals or cooking operations may be objectionable. Environment may be above or below ground level. Education: High School Diploma or GED Equivalent preferred Minimum Age: Must be at least 18 years of age Pre-Employment Background Check and Drug Screen required prior to hire. Employees are also subject to a 90 day probationary period upon hire. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 383679 Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. The main functions of the Nestle Tollhouse Production Operator include the safe and efficient operation of a variety of tasks in the manufacturing of chocolate and cookie dough products at the Nestlé Burlington, WI location. Employees will be required to operate equipment and machinery according to manufacturing instructions, while ensuring the production of quality goods. Employees must adhere to safety and environmental objectives and targets while performing work functions. Employees are required to wear uniforms, hair nets, earplugs, safety glasses, safety shoes and adhere to GMP guidelines. Duties also include sanitation and housekeeping in the work area. Other duties as assigned. Experience: 1-3 years of production-related experience is preferred. Experience in the Food and Beverage manufacturing industry preferred. Skills: Must possess basic reading, writing, mathematical, and computer skills. Must have strong interpersonal and decision making skills and the ability to work alone or within a team environment. Strong computer skills preferred. Physical Requirements: Ability to lift 55 pounds, bend, squat, kneel, reach overhead, push, pull, walk or stand continuously for long periods of time. Must be able to climb and descend stairs. Must have full use of both hands, arms, legs, and feet. Must possess general vision, hearing, speech and color perception abilities. Must be able to work in a repetitive motion and operate vibrating tools. Environment: Must be able to work in an environment with exposure to dust, loud noise, confined areas, and extreme temperatures ranging from 40 to 140 degrees. Some odor related to chemicals or cooking operations may be objectionable. Environment may be above or below ground level. Education: High School Diploma or GED Equivalent preferred Minimum Age: Must be at least 18 years of age Pre-Employment Background Check and Drug Screen required prior to hire. Employees are also subject to a 90 day probationary period upon hire. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 383679 Burlington, WI, US, 53105 Burlington, WI, US, 53105
    $33k-42k yearly est. 3d ago
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  • Collector II- Remote

    Northrop Grumman Federal Credi 4.7company rating

    Remote toll collector job

    Summary of Primary Functions Serves as a financial advocate for our members during times of hardship. Under established guidelines, this role is responsible for the compassionate and timely resolution of delinquent accounts. The primary goal is to balance the Credit Union's financial health with a "member-first" service approach, utilizing active listening and problem-solving to help members regain their financial footing. By providing expert guidance and tailored repayment solutions, this role ensures delinquency ratios remain within Board-established parameters while maintaining the highest levels of member service. Skills and Abilities High school graduate or equivalent, college education a plus. At least 4-6 years collection experience in a credit union or bank environment. Must be familiar with current bankruptcy laws. Advanced analytical and organizational skills. Exceptional member service and communication skills. Ability to manage multiple projects with minimal supervision. Advanced with Microsoft Windows and the Credit Union Core System, with an emphasis on spreadsheet analysis. Advanced knowledge of Fair Debt Collection, Bankruptcy, FCRA, SCRA, Real Estate Processes, Repossession and other applicable laws and regulations, and credit union policies and procedures. Duties and Responsibilities Consultative Member Support: Act as a primary point of contact for members experiencing financial difficulty. Conduct non-routine inbound and outbound outreach to understand the "why" behind a delinquency and offer empathetic, constructive solutions. Member-Centric Negotiations: Negotiate repayment plans that respect the member's current financial reality while meeting Credit Union goals. Handle the most complex inquiries by providing clear, transparent information and resolving discrepancies with a service-oriented mindset. Financial Wellness Advocacy: Evaluate member accounts to recommend the most helpful path forward, such as loan modifications, deferments, or extensions, ensuring the member feels supported rather than pressured. Advanced Skip Tracing & Recovery: Execute expert-level skip tracing techniques to locate members and collateral using specialized databases (e.g., LexisNexis and Google searches), social media research, and credit report analysis. Complex Negotiations: Manage non-routine inbound and outbound calls; negotiate creative repayment plans for high-balance or severely delinquent accounts, handling the most sensitive and complex member inquiries with professionalism and empathy. End-to-End Repossession Management: Evaluate auto loan accounts and impound notices to authorize repossession action. Direct and coordinate with third-party recovery agents, providing updated skip-trace data to facilitate collateral recovery. Auction & Disposition Oversight: Fully process repossessed vehicles for liquidation. This includes preparing legally mandated 'Notice of Intent' letters, coordinating vehicle transport, ensuring prep for sale, and managing the vehicle through the auction lifecycle. Real Estate & Regulatory Compliance: Manage delinquent Real Estate loans in strict accordance with HUD notification procedures, state regulations, and specific time limitations to mitigate Credit Union risk. Account Restructuring: Independently evaluate and prepare loan modifications, SKIPs. Reporting & Analytics: Maintain and analyze repossession tracking reports; assist management in compiling recovery statistics and trends to improve department efficiency. Strategic Recommendations: Evaluate account status to recommend the most effective recovery path (active collection vs. charge-off) for Managerial review. Other Duties: Perform additional recovery-related projects and duties as assigned by management. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Collector II- $25.53/hr to $30.00/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.
    $25.5-30 hourly Auto-Apply 25d ago
  • Collections - Collector 2 - Full Time - Remote (AK,AZ,FL,NV,TX,WA,WY)

    Nuvision Credit Union

    Remote toll collector job

    This position is responsible for the timely collection of delinquent accounts including more complex mortgage, deceased and late-stage accounts. Works within the established department policies and procedures to ensure that the credit union's delinquency and charge off ratio is within parameters established by management. Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments. Appropriate action taken at the appropriate time reduces credit union losses. Responsibilities: Reviews and performs effective collection actions on delinquent accounts which may include Deceased Member Accounts, late-stage consumer loans, Mortgage loans and business loans through completion while following credit union policy, procedures and applicable state and federal laws including FDCPA. Performs effective collection actions including but not limited to; address verification, asset search, employment verification, and credit report review on delinquent accounts prior to recommending legal action, foreclosure or repossession. Conducts skip tracing, for locating members as necessary. Reviews, recommends and assists with the processing of consumer and real estate related loan modifications following credit union policy and procedures. Assists collectors with account resolution. Ensures documentation of all work done is accurate and complete. Assist Department Leadership Team in training of new department personnel. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats team members and members with respect. Other related duties as assigned. Qualifications: Must possess a minimum of 3 years of hands-on collection experience, dealing with real estate, secured and unsecured loans to include experience with Real Estate products and the foreclosure process. Must have a strong background in bankruptcy laws, foreclosures, repossessions and full knowledge of the Fair Debt Collection Practice Act. Working knowledge of the loan modification process as well as the repossession and collateral liquidation process. Strong written and verbal communication, interpersonal, and relationship building skills, with focus on negotiation and consultation. Must be able to communicate effectively with members, management, team members and external third parties. Ability to interface with people in a positive manner with empathy, courtesy and tact. Strict attention to detail. Demonstrated organization, follow through, time management skills and ability to multi-task and prioritize work. Ability to work in a fast-paced goal-oriented environment and able to handle difficult calls. Team oriented and the ability to work collaboratively. Commitment to excellent customer service. Ability to analyze and solve problems relative to member solutions. Proficient in Microsoft Office products including: Word, Excel and Outlook. Education: Two-year college degree or equivalent related experience or specialized course of study or program. Pay scale by applicable geographic location:Alaska: Min $25. 90 - Mid $32. 37 - Max $38. 85Arizona: Min $20. 53 - Mid $25. 67 - Max $30. 80Florida: Min $21. 77 - Mid $27. 22 - Max $32. 66Nevada: Min $23. 36 - Mid $29. 20 - Max $35. 04Texas: Min $21. 98 - Mid $27. 48 - Max $32. 98Washington: Min $26. 53 - Mid $33. 16 - Max $39. 80Wyoming: Min $22. 51 - Mid $28. 14 - Max $33. 77The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U. S. without the need for current or future sponsorship. Website: nuvisionfederal. com/careers Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement
    $38k-43k yearly est. 1d ago
  • Collections - Collector 1 - Full Time - Remote (AK,AZ,FL,NV,TX,WA,WY)

    Nuvision Federal Credit Union

    Remote toll collector job

    This position is responsible for the timely collection of delinquent loans. Works within the established department policies and procedures to ensure that the credit union's delinquency is within parameters established by management. Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments. Appropriate action taken at the appropriate time reduces credit union losses. Responsibilities: Reviews and works assigned delinquent accounts. Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including FDCPA. Ensures documentation of all work done is accurate and complete. Recommends, vehicles for repossession. Conducts skip tracing for locating members as necessary. Makes recommendations for extensions or deferments. Stays current on collection process knowledge, legal/regulatory requirements and trends. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Works with each member for a positive resolution for the member and NuVision Federal Credit Union. Treats team members and members with respect. Other related duties as assigned. Qualifications: Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions. Must have a strong background in the Fair Debt Collection Practice Act. Working knowledge of general collection practices. Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook. Good time management skills and ability to multi-task and prioritize work. Strong attention to detail. Good written and verbal communication skills. Ability to work in a fast-paced goal-oriented environment. Good organizational, follow-through, negotiation, and problem-solving skills. Commitment to excellent customer service. Education: High School Diploma or GED required. Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $23.29 - Mid $29.11 - Max $34.91 Arizona: Min $20.53 - Mid $25.67 - Max $30.80 Florida: Min $19.58 - Mid $24.48 - Max $29.37 Nevada: Min $21.01 - Mid $26.26 - Max $31.51 Texas: Min $19.77 - Mid $24.72- Max $29.66 Washington: Min $23.86 - Mid $29.83 - Max $35.79 Wyoming: Min $20.25 - Mid $25.31 - Max $30.37 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement
    $38k-43k yearly est. 1d ago
  • Third Party Auto Collector

    First Credit Services Inc. 3.9company rating

    Remote toll collector job

    Auto Collector will identify delinquent accounts, locate, and notify customers of delinquent status, initiate appropriate action to n balances, and maintain all related records. This position is work remotely from home. Top pay and commission for top collectors.ESSENTIAL DUTIES AND RESPONSIBILITIES: • Making outbound calls to client portfolio customer accounts• Receiving inbound calls to discuss customer accounts• Negotiating payment from customer• Monitor the status of delinquent accounts• Records payments made to the customer's account• Investigates disputes balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance• Ensures the security of customer files and delinquent account reports• Performs other duties as necessary QUALIFICATION REQUIREMENTS: • Excellent verbal and written skills• Basic understanding of the Fair Debt Collection Practices Act (FDCPA) and state and federal laws pertaining to collection activities• Excellent organizational skills with great attention to detail• Ability to keep information confidential• Professional demeanor and dependable work ethic• Ability to exercise integrity and discretion • Ability to remain professional in tense situations• Ability to work in a fast-paced environment• Ability to multi-task EDUCATION, EXPERIENCE, • Associate or Bachelor's degree from an accredited college or university • Minimum 2 years' experience in a collections agency or related industry• Experience with the Auto industry
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Title & Other Asset Collector

    Northwest Bancorp, Inc. 4.8company rating

    Toll collector job in Columbus, OH

    This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions * Comply with Company policy and procedure * Comply with federal and state regulations * Develop use of Signature, collection system, and Nautilus * Develop use of phone software systems * Identify and resolve Branch office collection issues * Prepare loan modification and repayment plans * Recommend accounts to repossession * Recommend accounts for charge-off * Prepare and analyze departmental reports * Meet departmental service standards * Coordinate collection efforts with offices * Review documentation for data integrity * Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages * Analyze delinquent account records * Update records of past due accounts * Attempt to obtain quality right party contact with borrower and co-borrower * Attempt to obtain voluntary payment of debt * Confirm location of vehicle and condition * Advise on related laws, regulations, policies, and procedures * Negotiate appropriate payment agreements * Monitor payment progress effectively * Maximize methods of skip tracing * Identify and refer accounts requiring legal action * Ensure timely collections efforts * Assist borrowers with forced place insurance * Mitigate losses to the Company * Coordinate efforts with commercial collections (Loss Mitigation Department) * Coordinate with acquisition coordinator to repossess titled asset * Coordinate with recovery department for judgments as needed * Coordinate with impound, law enforcement, and insurance companies as needed * Coordinate with Bankruptcy Specialist * Coordinate collections with Branch Offices * Make appropriate credit judgment decisions * Pacify non-cooperative customers * Recommend improvements to procedures * Recommend fee-generating alternatives * Recommend service / delivery enhancements * Analyze / investigate to resolve questionable payments or charges * Attempt to out-perform delinquency expectations * Minimize departmental non-payroll costs * Manage personal workload/workflow * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience preferred * High school diploma or equivalent * 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Toll collector job in Columbus, OH

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **SALARY** The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $16.1 hourly 43d ago
  • Remote Collections - Must Reside in Illinois

    Transworld Systems Inc. 4.3company rating

    Remote toll collector job

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $17/hour plus bonus Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Physical Requirements: * Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols * Frequently required to sit, stand, walk, talk, hear, bend and reach * Ability to reach with hands and arms * Occasionally lift and/or move up to 20lbs with or without accommodation * Ability to stand for long periods of time with or without accommodation For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $17 hourly 42d ago
  • Corporate Collector

    Covestro

    Remote toll collector job

    Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. Come explore the possibilities in our exciting, fast paced, high volume, work environment! Hours for this positions will be 10:00am - 7:00pm Eastern Time SUMMARY The Collector serves as an information source to all areas of the company on credit and accounting related questions; works closely with the sales force to develop strategies to enable future sales growth while protecting one of the company's largest assets, the Accounts Receivable. Formulates a successful approach to managing a large portfolio of assigned accounts, consistent with company policies and in support of providing a positive customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Updates customer credit terms as needed, working closely with the sales force to develop strategies for future sales growth. Serves as a primary source for all accounting questions by the sales force. Serves as the information source for all customers, both internal and external, to get credit and accounting related issues resolved. Maintains extended knowledge of Credit Administration requirements for updating/opening new accounts. Makes strategic decisions on the value of adjusting late charges as a collection tool. Approves late charge adjustments. Evaluates special billing (delayed and split) and large order requests for credit-worthiness, following the company guidelines, with the ability to make sound decisions and balancing the needs of the customer with the requirements of the company in support of the sales effort. Contacts customers by phone, email and/or letter to resolve past due balances and include analysis of trade references and customer payment history, while strengthening the customer relationship. Uses organizational skills and ability to prioritize independently in order to manage portfolio. Keeps detailed extended note files of all phone and email contacts; maintains complete records of all customer contact to support any future collection activity. Uses a combination of knowledge, experience, and analysis, working with multiple departments, often taking the lead to resolve accounting related issues. Contacts customers regarding "non-sufficient funds" checks and makes arrangements for replacement. Resolves customer complaints and/or problems, including account reconciliations, often using spreadsheets to solve an issue and to assist in keeping the customer current for the long term. Handles credit card declines. Keeps sales force apprised of collection efforts and works closely to develop approach to resolve issues. Prepares accounts for collections, placing the final call to the customer and preparing complete package to placement with an agency. Handles a high volume of telephone calls and emails. Reviews suspended orders to determine and execute appropriate course of action. Reviews and updates credit lines in accordance with company guidelines and review of history, trade references, and in-depth research. Follows-up on payments, including how to allocate them and the reasons for any deductions. Maintains follow-up list for manual payments. Researches missing and incorrect PO numbers. Maintains customer websites for paperless billing. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS: Education and/or Experience Experience as a collector and/or customer service representative, preferably in a commercial collecting environment Experience working in a fast paced environment Proven ability to meet and exceed deadlines Certificates, License & Registrations No certifications required Competencies (Skills & Abilities) Knowledge of basic accounting principles Demonstrated ability to negotiate Ability to prioritize and function independently to achieve personal goals, as well as becoming active participant in achieving team goals, while supporting the mission of the company Ability to compose business correspondence; familiarity with PCs; typing ability; and excellent organizational, spelling/grammar and telephone skills. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. No travel generally required. No evening/weekend work required. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $18-24 hourly Auto-Apply 10d ago
  • Corporate Collector

    Covetrus 4.4company rating

    Remote toll collector job

    Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. Come explore the possibilities in our exciting, fast paced, high volume, work environment! Hours for this positions will be 10:00am - 7:00pm Eastern Time SUMMARY The Collector serves as an information source to all areas of the company on credit and accounting related questions; works closely with the sales force to develop strategies to enable future sales growth while protecting one of the company's largest assets, the Accounts Receivable. Formulates a successful approach to managing a large portfolio of assigned accounts, consistent with company policies and in support of providing a positive customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Updates customer credit terms as needed, working closely with the sales force to develop strategies for future sales growth. Serves as a primary source for all accounting questions by the sales force. Serves as the information source for all customers, both internal and external, to get credit and accounting related issues resolved. Maintains extended knowledge of Credit Administration requirements for updating/opening new accounts. Makes strategic decisions on the value of adjusting late charges as a collection tool. Approves late charge adjustments. Evaluates special billing (delayed and split) and large order requests for credit-worthiness, following the company guidelines, with the ability to make sound decisions and balancing the needs of the customer with the requirements of the company in support of the sales effort. Contacts customers by phone, email and/or letter to resolve past due balances and include analysis of trade references and customer payment history, while strengthening the customer relationship. Uses organizational skills and ability to prioritize independently in order to manage portfolio. Keeps detailed extended note files of all phone and email contacts; maintains complete records of all customer contact to support any future collection activity. Uses a combination of knowledge, experience, and analysis, working with multiple departments, often taking the lead to resolve accounting related issues. Contacts customers regarding "non-sufficient funds" checks and makes arrangements for replacement. Resolves customer complaints and/or problems, including account reconciliations, often using spreadsheets to solve an issue and to assist in keeping the customer current for the long term. Handles credit card declines. Keeps sales force apprised of collection efforts and works closely to develop approach to resolve issues. Prepares accounts for collections, placing the final call to the customer and preparing complete package to placement with an agency. Handles a high volume of telephone calls and emails. Reviews suspended orders to determine and execute appropriate course of action. Reviews and updates credit lines in accordance with company guidelines and review of history, trade references, and in-depth research. Follows-up on payments, including how to allocate them and the reasons for any deductions. Maintains follow-up list for manual payments. Researches missing and incorrect PO numbers. Maintains customer websites for paperless billing. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS: Education and/or Experience Experience as a collector and/or customer service representative, preferably in a commercial collecting environment Experience working in a fast paced environment Proven ability to meet and exceed deadlines Certificates, License & Registrations No certifications required Competencies (Skills & Abilities) Knowledge of basic accounting principles Demonstrated ability to negotiate Ability to prioritize and function independently to achieve personal goals, as well as becoming active participant in achieving team goals, while supporting the mission of the company Ability to compose business correspondence; familiarity with PCs; typing ability; and excellent organizational, spelling/grammar and telephone skills. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. No travel generally required. No evening/weekend work required. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $18-24 hourly Auto-Apply 10d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni, Inc. 4.1company rating

    Remote toll collector job

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Position is work-at-home. Essential Functions and Responsibilities: * Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. * Prepare, review, and document case files while maintaining accurate records in client systems. * Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. * Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. * Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. * Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process. Minimum Job Requirements: * High school diploma or GED required. * 1-3 years of collections experience preferred. * American Collectors Association (ACA) certification preferred. * Formal training in insurance claims and claims law preferred, * Proficiency with Microsoft Office, computers and related applications. * Possess strong analytical / negotiating skills and be able to analyze facts, demonstrate sound judgment and be able to make prompt decisions. * Must be recovery oriented and focused on meeting goals and objectives while acting with integrity. * Possess exemplary oral and written communication skills. * Possess excellent organizational and time-management skills with the ability to work independently. * Demonstrated ability to multi-task with attention to detail and effectively support multiple accounts. * Demonstrated reasoning and problem-solving abilities * Ability to adhere to call flow outline and follow requirements specified by clients Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
    $18 hourly 11d ago
  • Collector II-Remote

    Fort Bragg Federal Credit Union

    Remote toll collector job

    Collector II-Remote Purpose: The Remote Collector is responsible for managing delinquent loan and share accounts to minimize losses while maintaining a positive member experience. This role involves contacting members by phone, email, and other digital channels to resolve past-due accounts, arrange repayment plans, and educate members on available financial solutions. The Remote Collector ensures all collection activity is conducted in accordance with credit union policies, federal and state regulations, and member service standards. Primary Duties and Responsibilities: Monitor and manage assigned delinquent loan and share accounts, typically ranging from early to mid-stage delinquency. Make daily outbound calls and send electronic communications to members regarding past-due accounts. Work collaboratively with members to establish realistic repayment arrangements or loan workout options. Maintain accurate documentation of all collection efforts and member communications in the core system. Skip-trace and research member contact information as necessary to locate and engage with members. Identify potential problem loans and recommend appropriate next steps to minimize risk or loss. Follow all regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and credit union policies. Provide exceptional member service by treating all members with respect, empathy, and professionalism. Collaborate with internal departments (Lending, Member Services, Accounting, etc.) to resolve account discrepancies. Prepare reports or updates for management as needed. Perform any other duties as assigned. Schedule and Work Expectations: Must reside within 35 miles of Fayetteville, NC. Two (2) weeks in person at the assigned office location for initial training (additional time may be required based on performance). Required to attend in-office training and refresher training. Must have reliable high-speed internet, a secure, quiet workspace, and the ability to work independently. Standard business hours can include nights, weekends, or rotating shifts, depending on the credit union's needs. Regular monitoring, quality assurance, and performance feedback Other Duties and Responsibilities: Assists VP Finance & Collections in preparing reports when necessary. Archive letters, files and other documentation of work in order to preserve record of such files. Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Training: High School diploma. On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training. Prior Experience: 3 years of similar or related experience. Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Special Skills and Abilities: Strong communication skills, both written and verbal, and the ability to explain and discuss sensitive subjects. Ability to manage a high volume of calls and multitask effectively in a remote environment. Assertive and willing to conduct collection calls. Proficiency in Microsoft Office and familiarity with credit union core systems Knowledge of collection regulations and best practices. Self-motivated, goal-oriented, and capable of working independently with minimal supervision. Strong attention to detail and record-keeping accuracy. Physical Demands: The need for physical stamina is low to moderate. Working Conditions: Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May require flexible hours to reach members in different time zones.
    $25k-34k yearly est. 58d ago
  • Entry Level Subrogation Collector

    Wilber & Associates 3.7company rating

    Toll collector job in Newark, OH

    We are looking for professional individuals to join our Great Place to Work Certified office in Newark, Ohio! Your main responsibility as a collector is to take/place calls, negotiate payment, and accurately notate files of conversations had and payments received. This is a fully trainable position, no prior experience needed! Wilber is a business of exceptional culture and the service we provide for our clients is second to none. Wilber has also been ranked number 40 in Best Workplaces in Financial Services and Insurance for Fortune magazine. We offer opportunities for team members to suggest/participate in fundraisers and community service events that matter to them. This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21.00/hour if bilingual in Spanish) plus uncapped commission. Requirements: * High school diploma or GED * Computer proficiency * Excellent phone etiquette * Ability to deescalate conflict * Negotiation skills Preferred But Not Required: * Customer Service/ Call Center experience * ARM experience (Accounts Receivable Management) * Collections experience Benefits: * Medical, Vision, and Dental * Short/Long Term Disability * 401K with Company Match * PTO & Paid Holiday Leave * 25k Life insurance policy paid for by Wilber * Free Breakfast * And so much more! Thank you for taking your time to learn more about what we have to offer. While we hope you consider applying to Wilber, we wish you the best with whichever opportunity you pursue! Great Place to Work Certification: ********************************************************** If you have any questions before applying, please email us at **************************
    $19-21 hourly Easy Apply 9d ago
  • REMOTE 3rd Party Collector

    First Credit Services 3.9company rating

    Remote toll collector job

    ARE YOU READY TO MAKE MONEY? Want to make a change? No need to look further - a world of opportunity is waiting! JOIN OUR TEAM! We have a great staff and a professional environment geared towards the success of everyone. You've got energy, enthusiasm, drive, and determination. We've got competitive compensation, benefits, and a career path that rewards performance with growth and opportunity. We're looking for EXPERIENCED REMOTE COLLECTORS in FLORIDA ONLY! FLORIDA ONLY! First Credit Services, Inc. is a premier A/R Management and Collection Agency working within the collections industry. Being leaders in the industry, we remain at the forefront of CFPB and regulatory compliance. We stand at an A rating by the Better Business Bureau. As a national debt recovery agency, we have been pioneering innovative and effective collection and decline management programs since our inception in 1993. With our state-of-the-art technology and computer systems, we focus on customer service compliance centric driven collections. Why choose First Credit Services? When you become part of our First Credit Services family, you're not just accepting a job but an invitation to advance your career and build leadership skills for the future. Beyond financial stability, PTO, Paid Holidays, Paid Sick Leave, and paid training, we offer an excellent compensation package which includes a base hourly wage + bonuses and incentives. As a true pay-for-performance organization, your career path and compensation are clearly defined by your work productivity and drive to succeed. We offer: Generous commission structure, Competitive Wages, and Ideal Schedules Position Summary: Be assertive, personable, and persuasive with our consumers Be comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers Remain positive, professional, determined, calm and focused when faced with challenging situations Overcome objections to pay and develop creative solutions to help bring consumers current Quick thinker, with an ability to understand and interpret information promptly and effectively Self-driven, self - motivated, and able to perform with minimal supervision in a team environment Receptive to ongoing feedback aimed at improving the performance of you and your team Ability to speak clearly, professionally, and articulately on the telephone Ability to talk and type at the same time (talking with consumers while documenting relevant notes) Comfortable with repetitive tasks, sit and talk on the phone with a headset for most of the day Ability to manage a flexible work schedule Ability to document account notes clearly and efficiently Ability to work independently and in a team environment MAKE MONEY! (Goal Achievement) HAVE FUN! Education and Experience: Associate or Bachelor's degree from an accredited college or university, preferred Minimum 5-7 years experience in collections environment Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid sick time Paid time off Paid training Vision insurance Work from home Experience: Third Party Collections: 5 years (Preferred) Work Location: Remote
    $33k-42k yearly est. 24d ago
  • Remote Collections - Must Reside in Illinois

    Transworld Systems Inc. 4.3company rating

    Remote toll collector job

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $17/hour plus bonus Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Physical Requirements: * Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols * Frequently required to sit, stand, walk, talk, hear, bend and reach * Ability to reach with hands and arms * Occasionally lift and/or move up to 20lbs with or without accommodation * Ability to stand for long periods of time with or without accommodation For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $17 hourly 3d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni 4.1company rating

    Remote toll collector job

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Position is work-at-home. Essential Functions and Responsibilities: Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. Prepare, review, and document case files while maintaining accurate records in client systems. Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process.
    $18 hourly 2d ago
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Remote toll collector job

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. ESSENTIAL FUNCTIONS OF THE ROLE Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. SALARY The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience
    $16.1 hourly 2d ago
  • 3rd Party Experienced Healthcare Collections - Remote

    Transworld Systems Inc. 4.3company rating

    Remote toll collector job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position Compensation: $18-24/hour based on experience Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Qualified candidates must have 3rd party healthcare collections experience. Why should you consider TSI ? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts * Providing thorough, efficient, and accurate account updates on computer files for each call made or received * Skip tracing to locate consumer contact information * Counseling delinquent consumers to assist in finding funds to meet their payment obligations * Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties * Complying with and staying up-to-date on all TSI policies and procedures * Maintaining knowledge of functional areas, company policies, and procedures * Providing feedback to management concerning possible problems or areas of improvement * Making recommendations to implement improved processes * Performing other duties as assigned by management Qualifications * High levels of ambition, keen to grow their career * Experience with healthcare 3rd party collections * A positive, friendly, demeanor who finds joy in everyday * Strong communication skills * Proficient computer skills * The ability to work and prioritize independently For Remote Positions: * The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $18-24 hourly 3d ago
  • Remote Collections- Bilingual (Spanish) - Houston, TX

    Transworld Systems Inc. 4.3company rating

    Remote toll collector job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Fluency in both English and Spanish is required. 1-3 years of previous collections experience is required Work Location: This is a remote/work from home position. Compensation: $16.00-$18.00 per hour Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. For this position you must be Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. Qualifications * High School diploma or equivalent * 2 years previous call center experience * Fluency in both English and Spanish is required * FDCPA knowledge preferred * Professional phone etiquette and solid negotiating skills * Positive attitude and strong customer service aptitude * Ability to problem solve and multitask * Willingness to maintain confidentiality * Ability to exchange accurate information effectively over the phone For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $16-18 hourly 42d ago
  • Phoenix Remote Collections

    Transworld Systems Inc. 4.3company rating

    Remote toll collector job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $15 plus bonus Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $15 hourly 3d ago

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