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Toll collector resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a toll collector resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in toll collector-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the toll collector position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical toll collector skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some toll collector interviews.

Here are example skills to include in your “Area of Expertise” on a toll collector resume:

  • Math
  • Cash Handling
  • Issue Receipts
  • Customer Service
  • Safety Procedures
  • Vehicle Classification
  • Motor Vehicle
  • Emergency Situations
  • Two-Way Radio
  • Toll Road
  • Mathematics
  • Law Enforcement
  • Traffic Flow
  • Cash Drawers
  • Bank Deposits
  • NYS
  • Toll Charges
  • Toll Booth
  • Customer Complaints
  • Toll Lanes
  • Financial Transactions
  • Monetary Transactions
  • Credit Card
  • Operational Reports

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the toll collector.

How to write toll collector experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from toll collector resumes:

Work history example #1

Toll Collector

Walmart

  • Calculated payroll for merchandisers and submitted all payroll for calculation to the corporate payroll department.
  • Worked closely with store personnel via CCTV to increase security awareness.
  • Provided guidance, assurance, education and communications internal and external related to insurance and government payer claims processing protocol.
  • Provided Homeowners with mortgage information within the FDCPA guidelines in order to collect on delinquent mortgage accounts.
  • Performed and supervised the acquisition, collection, and analysis of foreign electronic communications and radar signals at all echelons.

Work history example #2

Residential Assistant

Johnson & Wales University

  • Performed cultural diversity training for residents and promoted open lines of communication for both student-to-student interactions and Resident Assistant-to-student interactions.
  • Organized floor of 40-50 male residents which consisted of mentoring, encouraging communication/involvement and planning/conducting floor activities.
  • Managed numerous residential retention projects with strict deadlines.
  • Assisted in resolving residential disputes and conflict through effective communication and nurturing strong relationships within all residents.
  • Utilized MS-Word, Excel, Powerpoint, and People Soft

Work history example #3

Toll Collector

JPMorgan Chase

  • Provided Homeowners with mortgage information within the FDCPA guidelines in order to collect on delinquent mortgage accounts.
  • Prepared statements, received payments, initiated additional collection proceeds, and diligent record keeping of all verbal and written communications.
  • Maintained customer satisfaction through regular communication and quick resolution to issues and concerns.
  • Demonstrated record of persuasive communication and assertive negotiation with strong abilities to close deals.
  • Maintained customer account information, using proprietary software to document call results and important client communications.

Work history example #4

Cashier/Host (Part-Time)

Dunkin' Donuts Northeast Distribution Center

  • Maintained high standards of customer service during high-volume, fast-paced operations and communicated clearly and positively with coworkers and management.
  • Executed the closing and cleaning of the store on weekends Worked in a fast-paced environment that relied heavily on team communication.
  • Baked pastries, donuts and muffins per posted schedules.
  • Processed and balanced daily deposit.
  • Maintained positive public relations by providing customers with their concession orders.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in psychology

Virginia Commonwealth University, Richmond, VA

2012 - 2015

Highlight your toll collector certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.