Enterprise Account Executive - Mountain
Remote Tonkean Job
Tonkean is the world's first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are-eliminating the need for change management-and is 100% no-code.
At Tonkean, we believe that all this-compliance, efficiency, operational excellence-requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees' needs, understand their preferences, and solve their problems.
To that end, you need a barrier-breaking technology partner. That's what Tonkean seeks to be.
ROLE OVERVIEW
As an Enterprise Account Executive at Tonkean, you will be a driving force behind our growth by identifying, engaging, and closing strategic enterprise customers. Reporting to the CRO, you will take full ownership of the sales cycle-from prospecting and relationship building to negotiation and closing.
To excel in this role, you must be an aggressive go-getter with a robust network of contacts in procurement, legal, or related industries. You thrive on turning connections into long-term partnerships, and you are skilled at uncovering pain points and delivering solutions that resonate with large enterprise organizations. If you have the energy, creativity, and grit to close transformative deals, we'd love to talk!
WHAT YOU WILL WORK ONIdentifying and closing opportunities within large enterprise B2B accounts, with a focus on procurement and legal operations.Building and leveraging your personal network to open doors and drive pipeline.Negotiating complex, multi-year enterprise software contracts with C-level and VP-level executives.Consistently exceeding revenue targets and quotas through strategic planning and execution.Clearly articulating Tonkean's value proposition, differentiating it in the marketplace, and serving as a trusted advisor to prospective customers.Collaborating across teams, including BDRs, Sales Engineers, Marketing, Customer Success, and Product, to ensure a seamless customer lifecycle.Maintaining accurate and up-to-date records of account and opportunity data in Salesforce and other company systems.
ABOUT YOUBachelor's degree required, technical degree preferred.A minimum of 7 years of successful software sales experience with at least 2 years selling into large enterprise accounts.Located in the Mountain Time Zone, preferably Salt Lake City or Denver Metro areas Experience selling procurement software, specifically SAP Ariba or Coupa, preferred Experience selling automation/integration/workflow software is a bonus Demonstrated consistent track record of being a trusted advisor within large accounts Ability to leverage a consultative approach to drive positive outcomes for clients Demonstrated consistent track record in exceeding sales and related account targets Ability to gain executive credibility, understand organizational political dynamics and competitive awareness Demonstrated consistent tenacity and drive to achieve goals Strong business planning and organizational skills Impeccable written and verbal communication skills.Strong team player and self-starter.
OUR VALUESThere Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it. Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It's never a failure. It is the operational cost of progress.No BS. To matter, you must - stay focused, keep it simple and always move the needle. We don't have time for BS. We don't waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what's important.
PERKS AND BENEFITSCollaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks Unlimited PTO and flexible working hours Remote office setup stipend Tonkean provides each employee with a new MacBook Pro
$135,000 - $150,000 a year
This role offers a competitive compensation package, including a base salary, performance-based incentives, and equity opportunities. Compensation will be commensurate with experience, skills, and qualifications. Tonkean also offers a comprehensive benefits package to support the well-being of our employees.
Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.
Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.
Customer Service Manager
Remote or Bellevue, WA Job
At Xenon arc, we're transforming how producers connect with their customers.
We partner with leading companies-ranging from industrial chemical manufacturers to global food ingredient providers-to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don't just distribute products-we create solutions that strengthen client-customer relationships and build lasting success.
The Customer Service Manager is responsible for overseeing and managing the customer service department to ensure exceptional customer experiences. This role involves developing and implementing strategies to enhance customer satisfaction, leading a team of customer service representatives, and collaborating with other departments to improve overall customer support processes.
FLSA Classification
Exempt
Reports to
VP, Operations
Essential Job Duties
Lead, coach, and mentor a team of customer service representatives
Foster a positive and collaborative team culture, encouraging continuous improvement
Develop and implement strategies to enhance overall customer satisfaction
Analyze customer feedback and implement improvements based on findings
Evaluate and streamline customer service processes to improve efficiency and effectiveness
Work closely with cross-functional teams to address customer issues and implement solutions
Provide ongoing training to customer service representatives to ensure a high level of product and service knowledge
Identify training needs and develop programs to address skill gaps
Establish key performance indicators (KPIs) and monitor team performance against set benchmarks
Conduct regular performance reviews and provide constructive feedback to team members
Allocate resources efficiently to meet customer service goals
Manage staffing levels to ensure adequate coverage during peak periods
Liaise with other departments to address customer issues and improve overall customer experience
Communicate effectively with customers and internal stakeholders to resolve complex issues
Ensure that the customer service team complies with company policies, procedures, and industry regulations
Basic Qualifications
Bachelor's degree in business administration or management with relevant work experience in a customer service role
Proven experience working as a Customer Service Lead, Retail Manager or Assistant Manager, required
Proven experience in a people management role, with a track record of success in leading and developing high-performing teams
Intermediate proficiency using Microsoft Office Suite is required. Experience with CRM software and/or D365, a plus!
Excellent verbal and written communication skills to ensure effective communication with direct reports, customers, and internal teams
Demonstrated ability to effectively collaborate with internal and external teams across different departments to achieve common objectives
Strong analytical and problem-solving skills to identify issues, develop solutions, and make data-driven decisions
Ability to maintain professionalism and integrity while navigating challenging customer interactions, ensuring a positive representation of the Company
Ability to multitask and prioritize tasks in a fast-paced environment
Strong team player; motivated and extremely customer centric
Benefits:
We offer competitive benefits: 2 medical plan offering generous employer contributions, 100% employer paid dental, and vision for employees, a 401k with company match, free parking options, and paid holidays, vacation & sick time!
Location & Commitments
Full-time, permanent
Reports to office HQ in Bellevue, WA
Work Schedule: 4 days in-office, 1 day work from home
Physical Demands
Must be able to remain in a stationary position
Must be able to operate a computer
Travel Required
Minimal (up to 10%)
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities. "#LI-DNI"
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Executive Assistant to Chief Executive Officer
Fairfax, VA Job
A successful real estate firm is looking for an Executive Assistant to the CEO. The current EA has been there for 10 years and is retiring and will assist with training and transitioning the new assistant.
About the Job:
Schedule and organize meetings, make travel arrangements, and assist the CEO in the management of his schedule and calendar.
Conduct research, prepare reports, and handle information requests, prepare correspondence, receive visitors, arrange conference calls, and schedule meetings.
Monitor emails and answer phone. Take messages or field/answer all routine and non-routine questions including calls from politicians and non-profit organizations.
Open, sort, and distribute incoming correspondence, submissions, reports including faxes and determine priority level.
Take notes at Board meetings, file and retrieve corporate documents, records, and reports.
Track political and other contributions/donations.
Handle confidential and non-routine information.
Prepare agendas and plans, coordinating catering for luncheons, for committee, board, and other meetings.
Prepare Board member packages and attend meetings to record minutes.
Handle phone inquiries from investors and respond as instructed by the CEO/President.
Assist with the quarterly investor reports and distribution checks mailing.
Serve as notary for various company related businesses.
Track and maintain Company vehicles and keep registrations up to date insurance, inspections, etc.
Assist with Partnership modifications, revise terms of partnership agreements and work with legal to finalize.
Provide administrative support, coordinate and assist legal with litigation preparation.
Support administrative needs for the Executive Team and other departments as needed.
Arrange travel plans, flights, maintain spreadsheet with flight hours (private jet) for auditors and arrange transport at destination.
Coordinate travel arrangements for guests from airport to villa and assistance through immigration and customs.
Pay household accounts utilizing QuickBooks, approve timesheets, monitor personal household bank accounts and reconcile company credit card use for household.
Coordinate services and contracts for household
Assist, coordinate and complete administrative duties for owner's family members.
Manage the Villa, maintain inventory of appliances, linens, kitchen/dining ware, garden equipment, golf carts and ensure all is in working order.
Manage household staff, handle requests, attendance, performance, bonuses, uniforms, grievances and other tasks as needed.
Liaise and orchestrate with Villa Management company regarding staff issues, reconcile Management Company monthly bills and approve payments up to spending limit as needed.
For villa in Jamaica:
Villa Management for guest experience.
Maintain rental calendar and work with Villa Management Reservations teams for reservations.
Liaise and orchestrate with ground management, landscaping, building contractor, maintenance staff.
Coordinate purchases to be taken to Jamaica on company charter.
Act as a manager and liaison for special projects relating to residences in Virginia and Jamaica.
Other duties as assigned.
About You:
Minimum of 15 years of experience in a related support position
BA/BS from a college or university
Excellent Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
Dynamic and proactive comfortable in a fast-paced environment.
Polished, professional demeanor
Proactive go-getter; no task is too big or too small
Outstanding communication skills
Salary, Bonus, Benefits (medical, dental, vision), Paid Vacation, 401k, Free Parking
Business Development Associate
Remote or Chicago, IL Job
About Our Company:
Helion is a Manufacturing Consulting Firm committed to training and developing our Business Development Associates into future Business Development Managers. We provide custom solutions to clients nationwide in Skilled Trades and Engineering. Our leadership team has a combined 45 years in Manufacturing Consulting, we currently operate in 10 States with the objective of being a fully remote firm across the US by 2030.
Our Core Values
- Peer to Peer > Top Down
- Grow Your Own
- Know Thy Client
- You are What You Deliver
Business Development Associate Description:
The Business Development Associate role is a training ground in sales, management & consulting. Each “BDA” lives in the same market as their Business Development Manager. Business Development Managers or BDMs have completed their BDA assignment and will lead, guide and shape our next generation. The objective is for every BDA to move into a BDM role within 18 months of joining Helion.
Responsibilities:
• Engage with contractors through outbound calls, emails & connections.
• Honor a 3-day contractor identification commitment for all Clients.
• Develop leadership skills through Peer-to-Peer feedback & coaching
• Interview 5 Potential Contractors Weekly & Qualify via References
• Set 1-2 Client Meetings from Reference Checks each week
• Contract one Consultant or Junior Associate Weekly after a 6-8 week ramp period.
• Service each Contractor every 30 Days.
• Build strong client & contractor relationships.
• Seek feedback, coaching & market knowledge to advance into the Business Development Manager
role by 18 months in the organization
Qualifications:
• Bachelor's degree in a Business-Related Field
• Interest in Sales, Leadership & Business Development
• Excellent communication skills
• Curiosity & Commitment
Benefits:
• Health, dental, and vision insurance.
• Competitive base salary with weekly commission.
• Quarterly & Annual Bonuses.
• Yearly performance-based incentive trip.
Master Social Worker - MSW
Martinsville, VA Job
PURPOSE AND SCOPE:Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team informs educates and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. Adheres to all requirements of the FMCNA Compliance Program and all FMS policy requirements. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICES:
Responsible for driving the FMS culture through values and customer services standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond resolve and follow up regarding customer services issues with all customers in a timely manner.
PRINICIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE: Patient Assessment/Care Planning Counseling:
As a member of the interdisciplinary team assesses patients' psychosocial status strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation treatment goals and improve quality of life.
Utilizes FMS Ultra Care patient education programs established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need treatment adherence vocational/educational rehabilitation and/or quality of life.
Provides supportive and goal directed counseling to patients who are seeking transplant.
Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes if necessary with the healthcare team and the patient's family/support persons.
Will provide general information about Do Not Resuscitate Orders and Advanced Directives
Provides information and assists the team and patient with referral to community resources (home health services vocational rehabilitation etc.) to facilitate optimal treatment outcomes.
In collaboration with the physician and nurse participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients
Knowledgeable of and adheres to FMCNA Social Work Policy including documentation
Patient Education:
Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient family and health care team to provide education tailored to the patient's learning style and needs.
With other members of the interdisciplinary team provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team if delegated by Clinical Manager.
Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
Reviewed patient rights and responsibilities grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
Collaborates with the team on appropriate QAI activities.
Patient Admission:
Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment
Insurance and Financial Assistance:
Collaborates with facility management Financial Coordinators and Billing Group staff to address patient issues related to insurance.
In collaboration with Financial Coordinators provides information and education to patients about payment to dialysis (federal state commercial insurance state renal programs AKF HIPP and entitlement programs)
Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed become employed or receive education.
(Reassess patient demographic and insurance information changes every quarter. Notifies all appropriate departments of changes.
Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services how to resolve billing concerns and understand financial responsibilities.
Staff Related:
Assist with interview process and decision to hire new personnel if requested by CM or AM/DO.
Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Required (if multiple facilities)
EDUCATION:
Masters In Social Work Required
EXPERIENCE AND REQUIRED SKILLS:
0 - 2 years' related experience.
State Specific Licensure required
Sign on Bonus Available
Project Manager Scrum Master
Remote or Skokie, IL Job
Project Coordinator/Scrum Master
Optomi, in partnership with a Intelligent Service Provider, that provides digital managed solutions to enterprises in APAC and beyond. They are seeking a Project Coordinator/Technical Scrum Master for a fully remote (local) opportunity. This candidate will have 5+ years of experience of Project Coordinator/Scrum Master experience. This Project Coordinator/Scrum Master will have experience working on customer facing software development projects.
Responsibilities of the Right Candidate:
Key Responsibilities
Coordinate and lead daily stand-ups, sprint planning, and retrospective meetings
Use Jira to manage and track the progress of tasks, ensuring all tickets are appropriately
assigned, updated, and completed on time
Collaborate with cross-functional and remote teams to remove roadblocks, facilitate
communication, and ensure that sprint goals are achieved
Monitor team performance, velocity, and progress against project deliverables, providing
regular updates to stakeholders
Oversee the development and delivery of custom software, ensuring alignment with
project requirements and timelines
Maintain and update project documentation, including timelines, backlogs, and project
plans
Generate weekly and monthly status reports to provide clear project updates to
stakeholders and leadership
Manage and track multi-million dollar project budgets, ensuring that all financial goals
are met and resources are allocated effectively
Implement and oversee time-tracking processes to ensure accurate reporting, helping
the team improve time management and accountability
Support the team in adhering to Agile practices and principles, fostering continuous
improvement
Act as a liaison between development teams, product owners, and stakeholders to
ensure alignment on project objectives
Qualifications:
5 years of experience as a Project Manager or Scrum Master in an Agile environment
Strong experience using Jira for ticket management and project tracking
Experience working with custom software development projects
Proven ability to coordinate and manage remote teams across different time zones
Experience with creating detailed weekly and monthly status reports
Expertise in managing multi-million dollar project budgets
Excellent organizational, communication, and facilitation skills
Familiarity with time tracking and resource management tools
Ability to manage multiple priorities in a fast-paced, dynamic environment
Familiarity with Agile/Scrum methodologies and tools
Experience in coordinating cross-functional teams to meet project goals
Non-Technical Requirements:
Collaborative Spirit: Seeks opportunities to work cross-functionally with colleagues in different departments, bringing a team-oriented approach to problem-solving and project management
Communication Skills: Excellent verbal and written communication abilities; can clearly and concisely convey complex data-driven insights to technical and non-technical stakeholders alike
Leadership: Shows initiative and the capability to lead projects or teams, guiding peers toward achieving shared goals with a positive and inclusive leadership style
Adaptability: Comfortable with fast-paced environments and capable of adjusting to changing priorities and new challenges with a forward-thinking attitude
Commitment to Growth: Demonstrates a strong commitment to personal and professional growth, actively seeking out opportunities to acquire new skills and knowledge that can benefit the team and the company
Travel Willingness: Must be willing to travel quarterly or semi-annually to attend strategic and program review sessions in person, fostering stronger team connections and alignment on company objectives
Strong analytical skills: Sharp ability to assess situations, understand complex issues, and draw logical conclusions Capable of breaking down problems and making informed decision
Excellent problem-solving ability: Demonstrates a robust problem-solving skillset, with a methodical approach to tackling challenges and developing innovative solutions that optimize operations and improve outcomes
Salesperson
Remote or Chicago, IL Job
About Our Company:
Helion is a Manufacturing Consulting Firm committed to training and developing our Business Development Associates into future Business Development Managers. We provide custom solutions to clients nationwide in Skilled Trades and Engineering. Our leadership team has a combined 45 years in Manufacturing Consulting, we currently operate in 10 States with the objective of being a fully remote firm across the US by 2030.
Our Core Values
- Peer to Peer > Top Down
- Grow Your Own
- Know Thy Client
- You are What You Deliver
Business Development Associate Description:
The Business Development Associate role is a training ground in sales, management & consulting. Each “BDA” lives in the same market as their Business Development Manager. Business Development Managers or BDMs have completed their BDA assignment and will lead, guide and shape our next generation. The objective is for every BDA to move into a BDM role within 18 months of joining Helion.
Responsibilities:
• Engage with contractors through outbound calls, emails & connections.
• Honor a 3-day contractor identification commitment for all Clients.
• Develop leadership skills through Peer-to-Peer feedback & coaching
• Interview 5 Potential Contractors Weekly & Qualify via References
• Set 1-2 Client Meetings from Reference Checks each week
• Contract one Consultant or Junior Associate Weekly after a 6-8 week ramp period.
• Service each Contractor every 30 Days.
• Build strong client & contractor relationships.
• Seek feedback, coaching & market knowledge to advance into the Business Development Manager
role by 18 months in the organization
Qualifications:
• Bachelor's degree in a Business-Related Field
• Interest in Sales, Leadership & Business Development
• Excellent communication skills
• Curiosity & Commitment
Benefits:
• Health, dental, and vision insurance.
• Competitive base salary with weekly commission.
• Quarterly & Annual Bonuses.
• Yearly performance-based incentive trip.
Design-focused Android Engineer, Smart Home app
Remote or Redwood City, CA Job
Please note:
This is an onsite (as opposed to Remote) role, based in our Redwood City, California office. Unfortunately, we are unable to accommodate Remote work for this position.
About the company:
Founded by ex-Apple Product and Engineering leaders, Level is redefining the smart home with technology that is simple, intuitive, useful, and invisible. At Level, we take a unique approach to designing products - one that shifts focus from what we make to how we make it and who we make it for. It's an approach that results in elegant and unique solutions, raising the bar for the entire smart home ecosystem.
Now part of the Assa Abloy family, a global leader in access solutions, Level is positioned to accelerate innovation and expand our reach even further. This partnership strengthens our ability to deliver world-class smart home experiences while maintaining the vision and design excellence that have always set us apart.
About the role:
We're looking for an Android Engineer with an exceptional design sense to join our engineering team. In this role, you will be working with some of the best Android engineers in the world to design and improve the Android mobile app that enables our users to interact with our consumer app.
At Level, our engineers work on new product development from day one, working cross
functionally with many other engineering disciplines. Our Android Engineers have the freedom
and flexibility to work on the technologies that truly interest them. The team is highly
collaborative, with all members making a large impact, regardless of seniority.
What you will be doing:
● Develop and deliver new product features for our Android application
● Improve engineering processes and tools to increase team effectiveness
● Work across and collaborate with both technical and business teams
● Promote robust and maintainable code, clear documentation, and deliver high quality
work on schedules
What it will take to succeed in this role:
● 3+ years of application development experience with Android frameworks
● Experience in mobile design patterns (MVVM), building mobile frameworks / SDKs,
building custom UX widgets and optimizing apps for performance
● Strong proficiency with Kotlin in an Android development environment
● Experience with REST architecture for web services
● Experience writing testable code and automating test regressions
● Knowledge of professional software engineering practices including coding standards,
code reviews, source control management, build processes, testing and operations
● Ability to communicate complex technical problems to both technical and business
audiences
More about Level Home:
When we look around our homes today, we see opportunity. We see smart products that lack utility and connected devices that push us further apart. We see consumers with high expectations, current standards set too low, and products that simply fail to deliver.
Level Home Inc. is re-inventing the standard. We're redefining smart, to center around thoughtfulness, practicality, and the people who make the problem worth solving. We approach product design with a blank slate, zero assumptions, and an open mind because the way a problem is defined sets the stage for its solution. We couple deep expertise with unbridled curiosity, because to us smart means simple, intuitive, and useful.
We start with empathy, take new perspectives, and challenge existing standards. People are at the heart of what we do, and respecting their style, choices, and preferences is the first step to uncovering a thoughtful solution that truly improves their daily lives. After all, were not just designing products for a house, we are designing them for the people who make it a home.
Level Home Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.
A note to Recruitment Agencies: Please do not reach out to Level employees or leaders about our roles -- we've got Recruiting covered. We don't accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.
{Thread, Matter, smarthome, smart-home, Internet of things, I0T, IoT, android, java, javarx, bluetooth, ble, bluetooth low energy}
Member Support Representative II - Verifications
McLean, VA Job
As a Member Support Representative II - Verifications, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service.
This opportunity is located onsite at ID.me's headquarters in McLean, Virginia. This is a full time opportunity and is not able to be done remotely.
Responsibilities:
Conduct inbound video verification calls with members, ensuring a friendly and professional experience
Verify member identities across multiple communities by requesting and validating required documentation
Address member inquiries and concerns related to the verification process
Assist with account recovery to track, manage and resolve members' issues, ensuring a secure and efficient resolution
Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals
Adhere to the companies Quality Assurance program and the associated policies
Collaborate with team leads and management to enhance the verification process
Stay updated on company policies, procedures, and industry regulations
Education and Experience:
High school diploma or equivalent required
At least one year of experience in customer support role preferably in a contact center environment
Proficiency in using Mac and/PC platforms for daily operations
Proficiency in using video conferencing software like Zoom
Proficiency in using Google Suite
Proficiency in using ticketing software like Zendesk
Required Skills & Competencies:
Excellent written and verbal communication skills
Excellent interpersonal skills and capable of de-escalating conflict
Consistently demonstrates punctuality and reliability in attendance
Ability and willingness to work in-office five days per week
Ability to handle sensitive information with confidentiality
Ability to thrive in a fast-paced environment when there are changing priorities
Ability to be a team player with a strong, self-managing work ethic
Ability to be a self-starter with a passion for learning and continuous improvement
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
What We Offer:
Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
Our Contact Center is a 24/7 operation, we have multiple shifts to choose from
Competitive salary and benefits package
Shift differential for nights and overnights
Medical, Dental, and Vision Insurance
Eligible for 15 days of accrued Paid Time Off annually
Paid training and ongoing professional development
ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).
Strategist
Remote or Los Angeles, CA Job
Shareability is a strategic brand consultancy and social content studio, specializing in organic-led social and influencer marketing. The magic is in our methods-we blend data, instinct, and storytelling to improve performance and cut costs. Through our deep insights and dynamic creative, we build brand awareness, inspire engagement, and drive action. Based in Los Angeles, our company combines Hollywood storytelling with digital savvy to bring social content and influencer campaigns to life. YouTube, Google, Adobe, Match.com, and others, count on Shareability to support their business and marketing priorities.
ROLE
Shareability is looking for a social media-savvy strategist, ideally based in Pacific, Mountain, or Central Time. At Shareability, Strategists are deep listeners, social media sherpas, and strong presenters who can influence clients to actualize strategic recommendations. The Strategist candidate is a mid-level role, reporting in through a Senior Strategist.
The ideal candidate will have a background in and passion for social media, digital marketing, and internet culture, including a clear understanding of how brands can leverage social media to engage audiences. This role is oriented to a strategic and creative thinker who can take large amounts of information and distill them into clear, concise recommendations for a content/influencer strategy. They will also support weekly client check-ins, being a collaborative thought partner, and contributing to presentations. This is a hands-on, client-facing role in a startup environment.
The ideal candidate:
Will…
Help translate data and research into key insights and actions for our clients via slide decks and memos
Conduct primary research (e.g. stakeholder interviews, audience surveys) and collect secondary background research
Support the development of comprehensive social-first content and digital marketing strategies
Understand and articulate how brands can participate in social media trends and engage with nuanced audience segments, including Gen Z & Gen Alpha (and their subcultures)
Present to multiple client stakeholders, contributing to in-person presentations and supporting weekly check-ins as-needed
Is…
Detail-oriented and well-organized with strong time management skills
Ingrained in social platforms, including YouTube, TikTok, Instagram, X, and beyond
Passionate about pop culture and online trends, and able to think through a lens of predictive audience behavior
A self-starter and has the ability to multitask and pivot quickly in a fast-paced, deadline-driven environment, especially when there are multiple projects and/or clients
A strong problem solver and collaborator (with other strategists, data leads, and creatives)
Naturally curious with a desire to understand audience behaviors and preferences
Coachable, open to feedback and growth
Able to support basic project management
Has…
Minimum 2-4 years of work experience, preferably at an agency, consulting firm, or marketing/communications firm
Very strong written and oral communication skills
Coachability
Ability to work remotely
A lovely personality
Desire to work in a start-up style environment and contribute to a diverse company culture
Influencer experience is a plus
** The salary range is $70k annually to $85k annually. Starting salary will vary based on criteria such as location, experience, and qualifications.
EQUAL EMPLOYMENT OPPORTUNITY
Shareability strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, marital status, disability, medical condition, sexual orientation, or any other characteristic protected by state or federal law.
IoT Software Engineer [Early Career] for Smart Home Hardware projects
Remote or Redwood City, CA Job
Please note:
This is an onsite (as opposed to Remote) role, based in our Redwood City, California office. Unfortunately, we are unable to accommodate Remote work for this position.
Passion for IoT and/or Smart Home technologies is critical for this role.
When applying for this position, please include your resume AND a separate page (i.e. cover letter)
that describes your interest in, and experience with, IoT and Smart Home. Also, please combine your resume and the cover letter into one PDF document before submitting.
About the company:
Founded by ex-Apple Product and Engineering leaders, Level is redefining the smart home with technology that is simple, intuitive, useful, and invisible. At Level, we take a unique approach to designing products - one that shifts focus from what we make to how we make it and who we make it for. It's an approach that results in elegant and unique solutions, raising the bar for the entire smart home ecosystem.
Now part of the Assa Abloy family, a global leader in access solutions, Level is positioned to accelerate innovation and expand our reach even further. This partnership strengthens our ability to deliver world-class smart home experiences while maintaining the vision and design excellence that have always set us apart.
About the role:
We're seeking an entry-level Software Engineer to join our collaborative team of engineers and hardware designers. In this role, you'll be developing backend software that closely integrates with our consumer hardware to measure, profile, and validate production products, creating effective feedback loops to drive product success. We expect our engineers to have significant ownership and responsibility, so you'll get to leave your mark and develop important skills as you work alongside other talented engineers.
Responsibilities:
Write, test, and maintain server software written in Go
Understand, test, and review embedded software written in C & C++
Collaborate closely with firmware, electrical, and mechanical engineers to create effective feedback loops to tightly measure product performance
Develop internal tools and features that improve testing and manufacturability of our products
Utilize software engineering best practices and write well-crafted, well-tested, readable, and maintainable code
Required Qualifications:
A strong interest in smart home, IoT, or similar hardware-based field, demonstrated by projects or work experience
A capacity to learn new skills quickly
1+ years of server side or full-stack software development experience, preferably using Go
Solid computer science fundamentals (threading, abstraction and object-oriented design) along with strong, practical software development skills, prioritizing testability and reusability
Preferred Qualifications:
Experience working with a Firmware or Embedded Systems team
Experience with parsing and dashboarding large datasets
More about Level Home:
When we look around our homes today, we see opportunity. We see “smart” products that lack utility and connected devices that push us further apart. We see consumers with high expectations, current standards set too low, and products that simply fail to deliver.
Level Home Inc. is re-inventing the standard. We're redefining “smart”, to center around thoughtfulness, practicality, and the people who make the problem worth solving. We approach product design with a blank slate, zero assumptions, and an open mind, because the way a problem is defined sets the stage for its solution. We couple deep expertise with unbridled curiosity, because to us “smart” means simple, intuitive, and useful.
We start with empathy, take new perspectives, and challenge existing standards. People are at the heart of what we do, and respecting their style, choices, and preferences is the first step to uncovering a thoughtful solution that truly improves their daily lives. After all, we're not just designing products for a house, we are designing them for the people who make it a home.
Level Home Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.
A note to Recruitment Agencies: Please do not reach out to Level employees or leaders about our roles -- we've got Recruiting covered. We don't accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.
{Thread, Matter, smarthome, smart-home, Internet of things, I0T, IoT, server-side, back-end, back end, backend, fullstack, full stack, Platform Engineer, IoT fleet}
Finance Tutor
Virginia Beach, VA Job
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, crafting compelling questions on Finance-related topics and assessing the writing of other contributors doing the same.
For now, here's our team member Ruut talking about her experience with Outlier: Finance Expertise Sought for AI Training About the Business Opportunity: Cutting-Edge Consulting Work: Lend your expertise to interesting projects that push the boundaries of AI Independence: Set your own hours and work remotely Flexibility: Duration based on project length and hours Services You Will Provide: You will use your domain expertise to assess the factuality and relevance of texts produced by AI models You will craft and answer questions related to your field of expertise in order to help train AI models You will use your expertise to evaluate and rank responses generated by AI models Required Expertise: PhD, Master's Degree or Bachelors degree with 5 or more years of work experience in Finance or related field English language fluency, both written and spoken Desirable Expertise: AI and machine learning expertise Professional writing experience as a researcher, journalist, technical writer, editor, or similar role Payment: Currently, pay rates for core project work by Finance experts range from $30 to $40 per hour USD.
Rates vary based on expertise, skills assessment, location, project need, and other factors.
For example, higher rates may be offered to PhDs.
For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply.
Certain projects offer incentive payments.
Please review the payment terms for each project.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.
We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws.
Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data.
This is a 1099 contract opportunity on the Outlier.
ai platform.
Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment.
You must be authorized to work in your country of residence.
If you are an international student, you may be able to sign up for Outlier if you are on a visa.
You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Customer Support Operations Manager
McLean, VA Job
The Call Center Operations Manager for ID.me will drive performance and efficiency within our customer support organization by directly managing a team of 5-10 Team Leaders and indirectly leading 50-100 Member Support Representatives. This role requires data analysis to identify areas for process improvement and implement changes that enhance team performance and customer experience. Developing and mentoring the team to achieve operational excellence is also a key responsibility.
This opportunity is located onsite at ID.me's call center located in McLean, Virginia 5 days a week and is not able to be done remotely.
Responsibilities:
Lead, motivate, & develop a high-performing team of member support representatives
Foster a positive and supportive work environment that encourages teamwork and collaboration
Provide ongoing training and development opportunities to enhance team members' skills and knowledge
Conduct regular team meetings to communicate updates, address concerns, and foster open communication
Recruit, interview, and onboard new call center representatives
Champion employee engagement initiatives and recognize top performers
Drive call center performance to meet and exceed key performance indicators (KPIs) such as service level, average handle time, customer satisfaction, and productivity metrics
Develop and implement strategies to improve call center efficiency and effectiveness
Monitor real-time performance and identify areas for improvement
Conduct regular performance reviews with team members, providing constructive feedback and coaching
Proactively recognize and address performance gaps through observation, performance data analysis, and feedback
Collaborate with other departments to identify and resolve cross-functional issues impacting call center performance
Stay current on company policies, industry best practices and emerging technologies
Education and Experience:
High school diploma or equivalent required; Bachelor's degree preferred
Must have a minimum of 5 years of experience in a customer service or customer support role preferably within a contact center
Must have a minimum 3 years of experience in a leadership role preferably within a contact center
Demonstrated and proven ability to lead, motivate, or develop a team, driving performance, evaluating quality and delivering on results
Proficiency in using Mac and/or PC platforms for daily operations
Proficiency in using video conferencing software like Zoom
Proficiency in using Google Suite
Proficiency in using ticketing software like Zendesk
Proficiency in using Tableau and/or Metabase
Required Skills & Competencies:
Excellent written and verbal communication skills
Excellent interpersonal skills and capable of de-escalating conflict
Consistently demonstrates punctuality and reliability in attendance
Ability and willingness to work in-office five days per week
Ability and willingness to jump in and assist with queues as needed during peak times
Ability to handle sensitive information with confidentiality
Ability to thrive in a fast-paced environment when there are changing priorities
Ability to be a team player with a strong, self-managing work ethic
Ability to be a self-starter with a passion for learning and continuous improvement
Strong analytical skills with a focus on problem-solving, troubleshooting, and conflict resolution
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
What We Offer:
Salaried Full-Time Role:
Our Contact Center is a 24/7 operation, we have multiple shifts
Competitive salary and benefits package
Medical, Dental, and Vision Insurance
Flexible Unlimited Paid Time Off
ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).
Medical Sales Representative
Fredericksburg, VA Job
Our client is one of the fastest-growing medical diagnostics companies in the country looking to bring on a Medical Sales Rep / Outside Sales Rep to their team in the Fredericksburg, VA territory! This is an incredibly lucrative opportunity to continue your Medical Sales career with a rapidly growing company.
**MUST be living in/near Fredericksburg, Fairfax, or Alexandria***
Compensation:
$100k+ year 1! (Base + Commission)
$200k+ year 2!
Uncapped Commissions
Full Benefits
Gas/Travel reimbursement
401k
Top Reps $500k+ (Best rep in US made 7 figs last year)
Requirements & Skills:
2+ years Medical Sales experience
Project Manager
Surry, VA Job
Now Hiring: Generation Project Manager (2 Openings)
Duration: 12 months Contract - Possibility for Extension
Pay Rate: $73 - $84/hour
Per Diem: $100/day - Up to $700/week
Schedule: 4x10s or 5x8s
Position Overview
We are seeking two experienced Generation Project Managers to support the Subsequent License Renewal (SLR) Major Project Management Team at Surry Power Station. These roles will be responsible for managing large capital projects from initiation to completion within a nuclear power plant environment. Projects include, but are not limited to, a Polar Crane upgrade and R-22 Refrigerant system replacements (containment chillers and CARF cooling coil replacement).
The Project Manager will be responsible for scope development, contract negotiations, engineering coordination, procurement, construction oversight, risk management, commissioning, and stakeholder communication.
Key Responsibilities
Lead and manage large-scale nuclear power station capital projects through full life cycle, ensuring alignment with project requirements, budgets, and schedules.
Provide hands-on management and oversight of major equipment installations, specifically large overhead cranes and heavy load lift activities.
Develop, manage, and monitor project performance metrics to ensure project objectives are met.
Identify, assess, and mitigate project risks through collaboration with station stakeholders, suppliers, and executive leadership.
Coordinate and resolve technical challenges, ensuring proper implementation of solutions.
Act as the primary point of contact for project execution, ensuring all phases are delivered on time, within scope, and on budget.
Oversee contract negotiations for equipment, engineering, and EPC contracts, ensuring alignment with project goals.
Ensure compliance with nuclear industry regulations, safety protocols, and permitting requirements (air, water, state, local, etc.).
Communicate project updates and key information to cross-functional teams, station management, and leadership through presentations, log entries, and monthly reports.
Supervise and coordinate the efforts of engineering teams, construction crews, and vendors throughout project execution.
Required Skills & Experience
7+ years of nuclear industry experience in construction, engineering, finance, and/or project management.
Experience with nuclear station interface and managing projects in a regulated nuclear environment.
Background in managing large technical engineering projects that involve station interface.
Nuclear power station project management experience with a track record of delivering complex projects.
Significant hands-on experience with large overhead cranes, including installation and operation.
Experience leading large capital projects in a nuclear facility, managing scope, budget, and timelines.
Experience with Polar Crane projects-must have prior experience as a PM on a polar crane project or have assisted a PM in leading one.
Risk management expertise-ability to assess and mitigate risks in collaboration with stakeholders.
Technical problem-solving skills-experience in coordinating resolutions for technical issues and implementing solutions.
Heavy load lift experience-direct involvement in planning and overseeing heavy load lift operations.
Education & Industry Requirements
Bachelor's degree in Business, Engineering, Engineering Technology, or Construction Management (or equivalent experience).
Nuclear industry experience is required-candidates must have a background in nuclear project management.
This is an excellent opportunity for experienced Project Managers to lead critical projects in a highly regulated nuclear environment. If you have the required experience and are looking for a challenging, rewarding role, apply today!
Software Developer - Java, Spring, IoT, Sensors, Drones - On-site - Oklahoma City
Remote or Oklahoma City, OK Job
Vigilant Aerospace is hiring a full-time on-site Java software developer to join our ambitious product team in our Oklahoma City office and help us in making a national impact at the frontiers of robotics, drones, automation and flight safety by bringing NASA technology to the aviation industry.
** This is an on-site position in Oklahoma City and you must be in Oklahoma to apply for this position.
This is a full-time position for a skilled software developer with experience with Java, application architecture and systems integration who can learn new topics quickly and respond to changing priorities in a fast-paced technology startup. An interest in UI/UX, in aviation and an ability to contribute to field testing will be helpful.
In addition to writing awesome software, you will have opportunities to learn about aviation safety, sensors and sensor integration, autopilots and autonomous aircraft, predictive algorithms, radio control interfaces, machine vision, display systems, HMI factors and a wide range of other cutting-edge technologies and topics.
If this sounds like the right place for you, please carefully read the requirements, the preferences and the application instructions below.
** This position does not currently support re-location. Please do not apply for this position if you are not currently located within 1 hour of Oklahoma City. Please instead apply for our remote position(s), which are posted from time to time. If you apply for this position without being in Oklahoma, your application will be disqualified.
Company Background:
We are a technology company developing safety software for autonomous aerial vehicles based on technology licensed from NASA. This software is designed to allow unmanned aircraft to safely avoid conflicts with other aircraft, to track aircraft in flight and improve flight safety for both manned and unmanned aircraft.
We are a highly entrepreneurial company that values innovative thinking, agility, resourcefulness and quality work. Our goal is to have a positive impact on the future of robotics and flight safety worldwide. We work at a fast pace in an exciting and rapidly growing industry.
Visit our website for more information on the company and product and check our blog for recent company news.
Duties:
Develop Java software to deliver functions and address problems related to aircraft tracking, prediction, collision avoidance, user interface design, hardware integration and data management
Review requirements and work closely with the team to ensure compatibility and integration
Work with other developers on design topics, planning, architecture , coding, code review and testing
Interview customers and users to collect requirements and feedback
Incorporate feedback into bug fixes and new feature designs
Report problems and progress, work through issues, suggest ideas and discuss options
Use task management and code management tools to track, report and deliver your work
Deliver bug fixes, new features and functions in a timely manner and clearly communicate your progress
Participate in frequent quick status meetings, ongoing software testing and occasional field testing
Requirements:
3 or more years of experience in professional software development with an emphasis on Java
4-year college degree
Must be based near Oklahoma City and able to make the daily commute to the office
You will be required to attend an in-person job interview in Oklahoma City before being eligible for this position
Eager to take on new responsibilities, grow with the job and have a strong sense of pride in quality code and a quality product
Ability to work closely with a small, distributed development team to meet time estimates and routinely deliver agile development cycles
Proven ability to learn new topics and skills quickly and respond to changing priorities while remaining productive amid multiple projects.
Highly resourceful and effective, able to exercise independent judgement to quickly act or to know when to ask for help.
Must be a US citizen due to US Department of Defense requirements
Preferences (but not required):
MA or MSc in CompSci
Experience with Spring, Maven and IntelliJ and comfortable with modern deployment, continuous integration and testing processes
Experience with sensors, electronics, robotics and/or automation is very helpful
Systems architecture and code optimization experience
Mathematics, geometric or statistics background and/or aerospace experience
A good GitHub contribution history on projects of interest to you
Salary and Benefits:
See starting salary information included in this listing for guidance on salary. Salary will be adjusted based on experience level. Includes annual performance reviews and benefits including company health insurance plan, vision, dental, life insurance and disability plans. Regular performance reviews and employee stock incentive plan. Paid holidays, paid time off and sick leave. Opportunities provided for professional continuing education and conference attendance.
Supervisor, Provider Data Management
Remote or Urban Honolulu, HI Job
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Manage the daily operations of all provider data management functions. Direct provider data management related activities based on plan and contract specifications and standard business rules - includes data analysis and entry, review of data via internet sites and other systems, usage of multiple systems and applications to validate data is complete and accurate, and investigation and resolution of data issues.
Manage the end-to-end provider data entry and maintenance to ensure accurate and timely setup for claims payment, member assignment and directory display
Investigate and resolve complex provider data management issues
Identify trends and recommend improvements to mitigate potential issues
Lead task assignment for team's workflow and distribution
Monitor team performance to ensure established and provider data quality benchmarks are met
Facilitate meetings with Health Plan representatives
Train and mentor Provider Data Management Analyst I, II, and Team Leads
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: Bachelor's degree in related field or equivalent experience. 3+ years of combined management and provider data management, data analysis, and customer service experience preferably with healthcare operations (i.e. claims processing, billing, provider relations or contracting) experience in a managed care, insurance, or medical office environment. Experience performing and leading teams.
This position is 100% remote within the island of O'ahu, Honolulu, Hawaii. Candidates are required to reside within the island to be considered. Monthly in person team meetings at Honolulu office are required.
Pay Range: $54,000.00 - $97,100.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Partner Success Manager
Remote or New York, NY Job
Narrative I/O is a leading AI-enabled data collaboration platform based in the New York City Metropolitan Area. Our platform simplifies the buying and selling of information, empowering businesses to optimize their data-driven initiatives and unlock new opportunities for growth. We serve innovative brands and direct-to-consumer companies, providing them with cutting-edge technology to fuel powerful data strategies, drive growth marketing efforts, and inform product development.
Role Overview:
As a Partner Success Manager at Narrative I/O, you will play a crucial role in managing partnerships, nurturing client relationships, and driving strategic initiatives to enhance collaboration and mutual success. This full-time hybrid role offers the opportunity to work both at our New York City office and remotely. The ideal candidate will possess strong analytical skills, a proven track record in partnership development, exceptional communication abilities, and a strategic mindset. Experience in data-driven industries is highly desirable.
Responsibilities:
Partnership Management: Cultivate and maintain relationships with strategic partners, ensuring alignment with Narrative's objectives and facilitating collaboration. Serve as the primary point of contact for assigned partners, understanding their needs, addressing inquiries, and providing exceptional support to drive satisfaction and retention.
Strategic Planning: Develop and execute strategic initiatives to maximize the value of partnerships, identify growth opportunities, and drive mutual success.
Communication: Effectively communicate with internal teams and external partners to coordinate efforts, share insights, and foster a collaborative environment.
Data Analysis: Utilize analytical skills to assess partnership performance, identify trends, and derive actionable insights to inform decision-making.
Business Development: Proactively identify and pursue opportunities to expand partnership channels, drive revenue growth, and enhance Narrative's market presence.
Cross-functional Collaboration: Collaborate with sales, marketing, product, and engineering teams to ensure alignment of partnership strategies with overall business objectives.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Proven experience in developing and managing partnerships, preferably in SaaS or data-driven industries.
Strong analytical skills with the ability to interpret data and derive actionable insights.
Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
Demonstrated ability to build and maintain strong relationships with clients and partners.
Strategic mindset with the ability to think creatively and identify innovative solutions to drive business growth.
Experience in data-driven industries is a plus.
Team-player, self-motivated and adaptable, with the ability to thrive in a dynamic and fast-paced environment.
Perks:
Flexible work-from-home model
401K plan
Unlimited PTO
Free weekly lunch
Positive work environment
Join us at Narrative I/O and become an integral part of our mission to revolutionize data collaboration and empower businesses to unlock their full potential!
Implementation Architect
Remote Tonkean Job
Tonkean is the world's first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are-eliminating the need for change management-and is 100% no-code.
At Tonkean, we believe that all this-compliance, efficiency, operational excellence-requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees' needs, understand their preferences, and solve their problems.
To that end, you need a barrier-breaking technology partner. That's what Tonkean seeks to be.
ROLE OVERVIEW
Our Client Experience team is instrumental in bringing our clients' business processes to life with our platform. Tonkean's client list is growing and we are looking for an Implementation Architect to join the team. You will have the opportunity to build and enable our list of Fortune 1000 clients' business processes. If you love being hands-on with a technical product and acting as a strategic advisor to enterprise clients, we want to speak with you!
If this opportunity excites you, we'd love to talk.
WHAT YOU WILL WORK ON Continue building the customer onboarding process, including training, implementation, and helping the customer create their first (of many) solutions on the Tonkean platform Manage the relationships with both the buyers and the makers that leverage the platform Establish metrics and KPIs to evaluate process improvement and overall account health Be the SME for the Tonkean platform: partner with our clients to understand their operational challenges and how Tonkean can help, including identifying opportunities to expand within the account Resolve product support questions as they arise Work cross-functionally with product management to surface customer requests and help translate customer feedback into product requirements Be an integral part of operationalizing the Implementations function as the team scales
ABOUT YOURelevant experience in a customer-facing role such as Technical Customer Success Manager, Solutions Architect, or Implementation ConsultantExperience with project managing customer implementations for enterprise clients, or consulting with clients on business process improvements at the Director, VP, and Exec level of Fortune 1000 companies Advanced understanding of SaaS, and Cloud based software environments Builder mindset: you're comfortable in a startup environment taking projects from 0 to 1Knowledge and understanding of APIs and webhooks and all their relevant CRUD actions Understanding of database structure and how systems integrate and “talk” with one another Proven experience with troubleshooting technical problems where the answer isn't obvious or Google-able Experience running projects where the roadmap/checklist is not out-of-the-box templatized and will vary for every client's custom situation.Comfort in helping define customer workflow/automation requirements by asking the right questions Teasing out nuanced details from the customer. Being able to read between the lines to find their actual pain points, and be able to solution the answer Comfortable with creating net-new process diagrams/workflows with customers to increase our value to them. In other words, taking existing processes and enhancing them with the magic of Tonkean.
OUR VALUES There Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it. Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It's never a failure. It is the operational cost of progress.No BS. To matter, you must - stay focused, keep it simple and always move the needle. We don't have time for BS. We don't waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what's important.
PERKS AND BENEFITSCollaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks Competitive compensation & equity package Tonkean provides each employee with a new MacBook Pro.
Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply and tell us why you'd be a great fit.
Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.
Embedded Software Engineer - 5G
Arlington, VA Job
DeepSig Inc. is a venture-backed technology company pioneering the use of AI in 5G and other wireless systems by replacing traditional signal processing with machine learning. DeepSig software products achieve significant performance increases while reducing power consumption to bring value to our customers.
We are seeking a full-time Embedded Software Engineer who will be an integral part of our growing team as DeepSig further deploys its AI/ML 5G/6G products into embedded devices. The role will work in the areas of algorithm optimization, embedded systems, accelerators, machine learning and wireless communications. The ideal candidate will have a proven track record of implementing wireless algorithms on an embedded device utilizing various SIMD, DSP, NN, or other accelerators.
Some of What You'll be Doing:
Design, develop, and optimize AI/ML and DSP algorithms for 5G Physical Layer
Work with and integrate our software within Open RAN stacks such as Qualcomm L1, Nvidia Aerial, and Intel FlexRAN
Collaborate with the ML team to ensure solutions can be effectively and efficiently implemented on embedded platforms to take advantage of on chip accelerators (SIMD, DSP, NN)
Work with the rest of the 5G team to propose conventional DSP solutions to augment and improve our existing capabilities.
Implement algorithms using mixed precision to achieve high accuracy and low latency requirements
Work with DeepSig RAN engineers to deploy and validate DeepSig's 5G capabilities
What We Need to See:
Experience with development, debug, and simulation for an embedded platform
Programming skills in C, C++, or Python
Experience with fixed and mixed precision algorithms
Development in 5G NR and LTE physical layer.
Proven experience utilizing on board accelerators such as SIMD, DSP cores, NPU cores, or FPGAs
Ability to work in a flexible, fast-paced, and dynamic startup environment.
Proficiency with modern software development practices such as version control, continuous integration, and testing
What We Would Like to See:
Experience using Qualcomm QRU100 and X100 SoC
In-depth knowledge of information theory, coding theory, adaptive filtering, channel estimation, beamforming, and digital communications.
Exposure to AI/ML libraries such as PyTorch and TensorFlow
ML model inferencing with low latency requirements
Working at DeepSig
DeepSig is growing its technical team while cultivating a collaborative, agile, and fun small-team culture. We value creativity, knowledge sharing, and employee growth, and we encourage participation in scientific publications, conferences, and open-source software. We offer competitive salaries and benefits, an employee stock option grant program, an environment where we are excited to be transforming and disrupting how signal processing is done with AI/ML, a welcoming and inclusive environment, a flexible schedule, and a great work / life balance.
Equal Opportunity Statement:
DeepSig is an equal opportunity employer and does not discriminate based on race, ethnicity, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We are dedicated to cultivating an inclusive, diverse, and engaging workplace where individuals feel fulfilled, inspired, and motivated. We value the unique perspectives that our team brings.