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  • Remote Corporate Development Analyst - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote tool analyst job

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: â—Ź This is a full-time or part-time REMOTE position â—Ź You'll be able to choose which projects you want to work on â—Ź You can work on your own schedule â—Ź Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: â—Ź Give AI chatbots diverse and complex problems and evaluate their outputs â—Ź Evaluate the quality produced by AI models for correctness and performance Qualifications: â—Ź Fluency in English (native or bilingual level) â—Ź Detail-oriented â—Ź Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management â—Ź A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 19d ago
  • Case Analyst

    Dunhill Professional Search & Government Solutions

    Remote tool analyst job

    About the Job The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance exchange. As a Case Analyst II, you will be part of a team empowered to collect and reconcile data from several proprietary data sources and subsequently tasked with the responsibility to follow defined standard operating procedures to remediate cases for both consumers and health insurance issuers. It is essential that each Case Analyst II be able to work independently, maintaining the confidentiality of the information they encounter. A Case Analyst II must be flexible and engaged to meet daily expectations and adapt to any changes regarding casework. Furthermore, it is imperative that a successful Case Analyst II candidate be proactive, exercise good judgment, and demonstrate great initiative, as most of the cases they will be troubleshooting and resolving will be unique in nature and will necessitate extreme attention to detail. You will be trained over a two-week instructor-led virtual training course followed by a one-week job shadow. Analysts completing 30 days of employment and remaining in good standing will receive a bonus. Analysts who stay for the duration of the assignment and remain in good standing will receive a second bonus. Key Responsibilities: Utilize your data analysis experience and skills for research, remediation, case management, and troubleshooting to support American consumers who get their health insurance through the FFE. Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based telephony solution to gather additional information needed to properly adjudicate their case as well as inform them of the outcome of their case. Be a contributor to workflow investigations, business procedures, and process improvements. Perform your duties in a dedicated secure area within your residence. Work within a coordinated team but will be individually responsible to appropriately triage, adjudicate, and when necessary, escalate consumer dispute cases requiring advanced subject-matter expertise. Work a continuous eight (8) hour shift between the hours of 8:00 AM and 8:00 PM Eastern Time Monday through Friday. Required minimum qualifications: Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. Experience following defined processes or assignments. Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. Preferred qualifications: Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook Experience with complex data analytics and advanced problem solving Able to work in a fast-paced environment Able to remain engaged in a remote environment Good written and oral communication skills Able to work in a deadline-driven environment Able to work overtime as required Leadership may assign additional duties within the scope of the project.
    $35k-53k yearly est. 2d ago
  • GI Locums

    All Star Healthcare Solutions 3.8company rating

    Tool analyst job in Arlington, VA

    All Star Healthcare Solutions is seeking a GI to assist with locums in Virginia.Job details include: Jan 12 - Ongoing Endoscopy Suite Monday, Wednesdays, 1/2 Thursdays and Fridays, patients in the office on Tuesdays and 1/2 on Thursdays, + night call EMR: Athena & Meditech BC/BE VA license only All Star Healthcare Solutions benefits Competitive pay Malpractice coverage Full-service agency Paid and coordinated travel services 24/7 professional and reliable service Dedicated, specialty-specific consultants Member of NALTO Job ID# 43983
    $56k-78k yearly est. 3d ago
  • Remote Epic OpTime Analyst

    Insight Global

    Remote tool analyst job

    Required Skills & Experience • Epic Optime certification • Minimum of 2 years of experience building Epic systems • Strong documentation and communication skills • Ability to work independently and manage multiple priorities • Willingness to travel occasionally for project and team engagement (2-3 times a year) Nice to Have Skills & Experience • Epic Anesthesia certified • Background in device integration, especially with anesthesia machines • Bachelor's degree in computer science, Information Systems, Business Administration, Healthcare Administration, or related field (or equivalent experience) Job Description Insight Global is assisting a client in identifying a skilled and certified Epic Optime Analyst to join an inpatient applications team. This role is ideal for someone with a strong background in Epic systems, particularly in surgical and perioperative workflows. You will serve as the sole Optime analyst on a collaborative inpatient team, immediately supporting critical projects such as building out solutions for Theistic Surgery, Procedure Pass revamp, and Sterile Processing implementation. Key Responsibilities: • Serve as the primary analyst for Epic Optime, supporting surgical and procedural workflows • Translate clinical and operational requirements into Epic build specifications • Design, build, test, and activate application databases and configurations • Troubleshoot and resolve complex issues involving integrated systems • Collaborate with stakeholders to gather requirements and support new initiatives • Maintain accurate documentation of system design, build, and workflows • Participate in testing, validation, and promotion of code to production environments • Support end users across facilities and offsite locations • Travel approximately 2-3 times per year for project support and collaboration Compensation: $90,000 to $100,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.
    $90k-100k yearly 2d ago
  • Medical Imaging System Analyst

    GHR Healthcare 3.7company rating

    Tool analyst job in Arlington, VA

    Purpose & Scope: Responsible for planning, design, maintenance and support of all imaging systems throughout the enterprise to include radiology and cardiology systems used within and outside of the Radiology Department. Oversees all imaging systems applications to ensure that they support organizational requirements. Works closely with other hospital IS analysts and engineers to ensure effective integration between hospital and imaging systems. Responsible for overseeing relevant project implementations, training, maintenance, monitoring, support, and integration of systems to the imaging systems, for all imaging systems. Additionally, responsible to ensure the regulatory compliancy of imaging systems with HIPAA and other relevant state and federal regulations. PACS Administrator is also be responsible to coordinate and collaborate with other internal and external entities - to include vendors - to ensure efficiency and of the workflow and utility of the imaging applications/systems. Education: Bachelor's degree in information technology, radiological procedure, in a related field, or equivalent experience is required. Completion of HL7 Interface Creation/Maintenance training is required. Experience: Five years of experience in healthcare imaging systems management is preferred. Three years of experience in healthcare imaging systems workflow is required. One year of experience in HL7 is preferred. One year of experience in DICOM is required. Experience in information security and project management is preferred. Knowledge of medical terminology is required.
    $66k-90k yearly est. 2d ago
  • Acquisitions and Development Analyst

    Arcland Property Company

    Tool analyst job in Washington, DC

    Arcland Property Company is the largest privately held owner, manager and developer of self storage in the Mid-Atlantic Region and rapidly growing regionally and nationally under the Self Storage Plus brand. We are seeking a candidate to join our team as an Acquisitions and Development Analyst. Position Summary: The ideal candidate must be a highly motivated self-starter who is intellectually curious, enjoys working in a fast-paced environment, and adapts easily to change. The Acquisitions and Development Analyst will be involved in all stages of the investment and development cycle. Essential Duties and Responsibilities Support the Acquisitions Team in underwriting and evaluating potential Class-A self storage development sites and existing assets nationally Prepare and maintain advanced financial models to support investment decisions, including detailed capital stack structuring and equity waterfall analyses Support the capital markets team to raise debt and equity for new investments Assist in preparing investment committee materials and presentation decks Maintain pipeline database Perform asset level due diligence and assist in deal execution Engage in outreach with storage owners, developers, and brokers within the commercial real estate industry Perform ad-hoc analyses critical to investment decision-making and market strategy Qualifications and Skills 1-2 years of experience in commercial real estate, finance, consulting, or a related field Strong analytical background with an interest in real estate investment and development Proficiency in Microsoft Office & Excel; familiarity with real estate financial modeling a plus Highly organized, detail-oriented, and adaptable Opportunistic, entrepreneurial spirit, “go-getter” Strong written and verbal communication skills Comfortable working both independently and as part of a small, collaborative team Bachelor's degree in real estate, finance, business, economics, or related field preferred In-office work required Compensation and Benefits Arcland offers a competitive salary based on experience and qualifications, as well as an excellent benefits package including: Employer-paid medical, dental, vision, disability, and life insurance 401(k) savings plan with employer match Flexible spending accounts Paid time off Professional development and mentorship opportunities If you're an ambitious and analytical individual looking to grow your career in commercial real estate, and you're excited to be part of a rapidly growing company and entrepreneurial environment, please reach out.
    $77k-104k yearly est. 5d ago
  • SAP AM Analyst with Federal Experience (100% Remote)

    Syncreon Consulting 4.6company rating

    Remote tool analyst job

    We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Job Description Required Skills: · 10 or more years of SAP experience. Subject Matter Expert (SME) in one or more functional area/module, specifically in Asset Management (AM) · Experience in designing/configuring business processes in SAP AM · Bachelor's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise. An additional four (4) years of relevant experience may be substituted for the Bachelor's Degree. Federal Experience Job Duties: · Analyzing, configuring, and optimizing the SAP AM module to meet customer requirements · Collaborating with stakeholders to understand AM processes · Implementing system enhancements · Ensuring seamless integration with other SAP modules Providing leadership to large teams of functional or technical personnel Preferred Skills: ?· 5 or more years of AM experience · Knowledge of and experience with DoD and specifically Navy ERP · Familiar with Navy and/or DoD IT architectures · Experience in post go-live production support and break/fix · Focus on customer service and responsiveness, with sound customer handling skills. Regards, Mohammed ilyas, PH - ************ or Text - ************ or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.
    $87k-120k yearly est. 5d ago
  • Implementation Analyst, 3PL

    Knipper Health 4.5company rating

    Remote tool analyst job

    YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! We are seeking a versatile and highly motivated individual to join our team in the role of Implementation Analyst, 3PL. This unique position will contribute to both project management and platform optimization efforts. The Implementation Analyst, 3PL will play a crucial role in ensuring the successful delivery of projects while also analyzing and enhancing our platform's performance. This role requires strong organizational skills, analytical thinking, and the ability to work collaboratively with cross-functional teams. Fully remote work available for the appropriate candidate; ability to travel when necessary. Responsibilities KEY RESPONSIBILITIES: * Assist in the planning, execution, and monitoring of projects, ensuring they are delivered within scope, budget, and time-line. * Assist in the planning, execution, and monitoring of platform configurations. * Collaborate with internal and external stakeholders to gather requirements, define configuration objectives, and execute against key performance indicators (KPIs). * Collaborate with internal and external teams to troubleshoot technical issues and implement solutions to enhance platform performance. * Support the maintenance of project plans. * Coordinate meetings, prepare meeting agendas, and document meeting minutes. * Implement strategies to enhance platform functionality, user experience, and performance. * Monitor platform usage and performance, pro-actively identifying and resolving issues to ensure optimal platform functionality. * Prepare and present status reports and recommendations to stakeholders, providing insights on initiative progress, platform performance, and improvement opportunities. * Assist in the development and execution of platform training programs and documentation for internal teams and end-users. * Complete, and keep record of, platform configurations. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: * Bachelor's degree in business administration, computer science, information technology, or a related field or equivalent experience required * 1+ year experience in platform administration or end user platform experience KNOWLEDGE, SKILLS & ABILITIES: * Proficient in project management methodologies and tools, such as Agile or Waterfall, and project management software, is a plus. * Lean and/or Six Sigma training is a plus. * Pharmaceutical, health-care, or direct mail industry business knowledge is a plus. * On certain complex projects, may have direct client contact to establish requirements and performance indicators and provide status. * Builds effective business relationships: Interfaces with clients, internal stakeholders, and various outside vendors. * Continually maintains internal client focus and communication. * Ensures internal and external client deliverables are met in timely manner with high quality. * Flexibility to adapt to changing project requirements and priorities. * Advanced computer skills. * Strong analytical and problem-solving skills, with the ability to interpret data sets and draw actionable insights. * Excellent attention to detail and organizational skills, with the ability to manage multiple priorities simultaneously. * Strong organizational skills. Support of multiple, parallel projects requiring detailed task coordination and tracking. * Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. * Strong communication skills, both oral and written. Must possess good interpersonal skills and the ability to communicate status, risk, and opportunities in a timely and effective manner. * Self-motivated and proactive, with the ability to work independently and take ownership of projects and tasks. * Create and/or update management records such as action logs, project plans, meeting notes, lessons learned, risk analysis, initiative metric reporting, etc. * Analyze, critique, and improve projects technical documents (e.g. test plans, specifications, database schemas, use cases, etc.) as required. * Experience working in a team-oriented, collaborative environment. * Proficiency in MS Project, MS Office, including Visio PHYSICAL DEMANDS: * Location of job activities 100% inside * Noise and/or vibrations exposure * Frequently reach (overhead), handle, and feel with hands and arms * Stand and sit for prolonged periods of time * Occasionally lift, carry, and move up to 20 pounds Knipper Health is an equal opportunity employer.
    $63k-96k yearly est. Auto-Apply 60d+ ago
  • Windchill Systems Analyst - Remote

    Us Tech Solutions 4.4company rating

    Remote tool analyst job

    + Participate in development, management, and production support of the Windchill Product Lifecycle Management system. + Participate in the requirements gathering, design, development and implementation of Windchill and related modules including MPMLink and SUMA. + Perform Help Desk functions for Windchill - resolve submitted tickets by diagnosing and solving user reported system problems. + Assist with the development of user training material. Coach and train users. + Generate Test Plans and assist with system testing associated with system upgrades or implementation of new system features/enhancements. + Work with cross-functional teams to identify and implement Product Lifecycle Management system capabilities or improvements to existing system capabilities. **Experience:** + Business Administration experience in Windchill Product Lifecycle Management system, including MPMLink, for discrete products. + Project management skills and experience in software development, requirements gathering, development, test, and transition to production. + IT Help Desk experience - diagnose and solve user reported system problems. + Software testing experience - Prepare test plans, conduct tests, report results, and work with the team to resolve issues. + Capable of handling multiple problems concurrently, prioritizing appropriately and working in a multi-disciplinary team. + Computer application training experience - prepare training material and conduct user training in person or via web conference. **Required Skills:** + Minimum 3 years' experience in Engineering and Manufacturing environment with full understanding of Product Lifecycle Management and key product data (CAD models, Drawings, Bill-of-Materials, Process Plans, Manufacturing Working Instructions, etc.). + Minimum 3 years' hands-on experience in Windchill Product Lifecycle Management (11.X, 12.X, 13.X) + Primary Skills: Windchill Business Admin, PDMLink, Change Management, MPMLink + Secondary Skills: Supplier Management, ThingWorxs, PartsLink + Flexibility to work with multiple cultures and time zones in multi-national matrix organization. **Education:** + AAS or Bachelors Degree **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $66k-94k yearly est. 12d ago
  • Investran Funds Services Systems Analyst L3/L4 (remote)

    Vistra 4.8company rating

    Remote tool analyst job

    It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction. . But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as a Systems Analyst / Developer. Reporting to the Operations Technology Senior Manager, this full-time, permanent position is based in Canada (remote) or the USA (remote) and offers regional coverage, allowing you to make a significant impact to our Operations Technology Department and its growth. Purpose of Role We are seeking a highly skilled and experienced Systems Analyst / Developer with a strong technical background and expertise in agile delivery. This remote role will support various sub-verticals of the Fund Services business, helping to enhance their global presence by bridging business needs with technical solutions. The ideal candidate will analyze business processes, gather requirements, and identify opportunities for improvement while also contributing to system development, integrations, and automation. You will collaborate with stakeholders, product owners, project managers, and development teams to design, develop, and implement effective solutions using agile methodologies. Scope Manage the delivery of key programs and projects by driving quality assurance testing, developing automation scripts, and ensuring seamless system integrations. Ensure users complete UAT, provide feedback, and sign off on changes before deployment to Live. Support the Application Product Owner by preparing Business Process and Training guides, while also contributing to custom development, API integrations, and data transformation solutions. Provide ongoing technical support, enhance system functionality through scripting and automation, and ensure users are proficient with new features and process improvements. Key Responsibilities: Requirements Gathering and Analysis Collaborate with stakeholders to gather and document business and technical requirements, ensuring both functional and technical needs are clearly defined. Translate business requirements into technical specifications and detailed system designs. Conduct gap analysis to identify areas for system improvement and recommend technical solutions. Technical Analysis and Solution Design Collaborate with IT and vendor teams to design, develop, and implement technical solutions, including integrations, data models, and automation scripts. Ensure that proposed solutions are technically feasible, scalable, and align with business goals and objectives. Develop system integration specifications, API documentation, and data transformation processes. Agile Delivery and Project Management Lead and actively participate in agile ceremonies such as daily stand-ups, sprint planning, and retrospectives. Assist in defining technical scope, objectives, deliverables, and project timelines. Track development progress, provide regular updates, and ensure technical milestones are met in alignment with business goals. Identify and mitigate technical risks and issues during the project lifecycle, ensuring solutions are delivered on time. Collaborate with the Product Owner and Scrum Master to ensure that the technical backlog is prioritized and managed efficiently. Testing and Quality Assurance Develop and execute test plans, including automated testing scripts, to ensure that technical solutions meet business requirements. Work with QA teams and developers to manage testing phases and resolve defects through continuous integration and delivery (CI/CD) pipelines. Ensure the quality, integrity, and functionality of deliverables through thorough code reviews and testing. Stakeholder Communication and Training Act as the liaison between technical teams and business users, ensuring seamless communication and alignment on both functional and technical aspects. Provide training and support on technical solutions, including training on new system functionalities, tools, and integrations. Prepare and deliver technical presentations to stakeholders and senior management, explaining complex technical concepts in a clear and concise manner. Key requirements: Attributes/Technical Skills Proficient in C# / .NET / Python / SQL for application development, automation, and system integrations. Strong knowledge of CI/CD pipelines, automated testing, and deployment. Experience with application migration to Azure/AWS cloud environments. Ability to make technical decisions under pressure and deliver high-quality results in fast-paced environments. Skilled in stakeholder management, problem-solving, and applying quality management principles. Excellent organizational, communication, and negotiation skills to manage resources and expectations. Relevant Experience 3-5 years of experience in Investment Management space as a developer or business analyst Prior experience of Investran Education and Professional Qualification Bachelor's degree in computer science, Engineering, Business Administration, or related field; master's degree preferred. Company Benefits: Unlimited PTO Medical PPO Plan 401k Plan with Employer Match Paid Parental Leave (All Gender) Voluntary Benefits (Pet Insurance, Legal, more) Hybrid / Remote Flexibility depending on role Join us! A powerful combination It's never been a more exciting time to join our organisation with over 9000 colleagues in 50+ jurisdictions across the globe. We're seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
    $78k-102k yearly est. 60d+ ago
  • Encounters Systems Analyst III

    Caresource 4.9company rating

    Remote tool analyst job

    The Encounters Systems Analyst III is responsible for compiling and analyzing Encounters data and understanding the financial and clinical impact of changes and decision to the business process to ensure that Service Level Agreements are achieved. Essential Functions: Compile and analyze Encounter data. Understand the financial and clinical impact of changes and decisions to the business process to ensure that the Service Level Agreements (SLAs) are achieved Provide analytical support and leadership for Claims Encounters Regulatory Data projects Responsible for reviewing Encounter rejections and providing resolution of minor to complex data issues or process changes Provide Claims Encounter Subject Matter Expertise (SME) for both CMS and State agencies and internal CareSource impacted organizations (IT, Claims, New Business, Enrollment, etc.) Build, sustain and leverage relationships with persons within his/her responsibility to constantly allow for continuous improvement of the Encounter Data business process Direct responsibility for the design, testing and delivery of supporting processes to the business Lead the claims data processes to ensure accuracy and compliance with CMS and state agencies Provide support for other key claims data management and readiness to state and governing entities Understand the Claims Encounter Data requirements in detail to enable one to lead efforts to ensure claims data submissions achieve the required SLAs through requested changes internally and externally Recognize inconsistencies and gaps to improve productivity, accuracy and data usability and streamlining procedures and policies Responsible for Claims Encounters regulatory reporting Provide critical reporting and analysis of functional performance, and make recommendations for enhancements, cost savings initiatives and process improvements Prepare and monitor various management and oversight metrics and reports as required Lead Claims Encounter initiatives such as working with IT and others internal departments to automate Claims Encounters functions; improve regulatory report development with SIS Provide support of vendors, managing SLA's, regulatory requirements and contractual metrics Maintain positive and strategic relationships with internal and external stakeholders Contribute to and/or develop user stories or provide user story guidance for sprint planning Understanding of how claims payment methodologies, adjudication processing and State Encounter regulations interrelate to maintain compliant Encounter reconciliation processes and SLA's Perform any other job duties as requested Education and Experience: Bachelor's degree or equivalent years of relevant work experience is required Master's degree in Science/Arts is preferred; concentration in Healthcare Analytics or Data Science preferred Minimum of five (5) years of managed healthcare, claims, or managed care regulated environment experience is required Minimum of five (5) years of experience using at least two of the following tools is required: SQL, SAS, SSIS, MySQL, ORACLE, R, or PowerBI Competencies, Knowledge and Skills: Knowledge of relational databases (SQL Server, Oracle, etc.) Experience with SQL Server - 2016 or newer Strong database querying, data analysis and trending skills Edifecs knowledge is preferred Demonstrated understanding of claims operations specifically related encounters Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding Knowledge of Claims IT processes/systems Knowledge of claims analytic processes/systems Advanced working knowledge of managed care and health claims processing and reimbursement methodologies Experience with 837O files to States and/or CMS (MA EDS) preferred Experience with 835 files preferred Excellent communication skills; both written and verbal required Ability to work independently and within a team environment Time management skills; capable of multi-tasking and prioritizing work Attention to detail Critical thinking and listening skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-RW1
    $81.4k-130.2k yearly Auto-Apply 25d ago
  • Implementation Analyst I Partner Integration

    Paylocity 4.3company rating

    Remote tool analyst job

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Partner Integration (PI) team is responsible for exchanging data between our Payroll, HR, and Time and Labor products with external partners used by our clients to provide other related services such as 401(k), benefits, banking and human capital management systems. The Implementation Analyst 1 is an entry level position. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Configure Paylocity customers for data transfers to existing partners. • Review new configurations, explain technical and non-technical details to customers, and participate in setup reviews with both customers and external partners. • Research file transmissions and payroll data to respond to inquiries from customers, external partners, and internal staff. • Manage personal workload to stay current with all assigned projects. • Review and analyze business requirements for data transfers between Paylocity customers and existing, external partners • Configure Paylocity systems for data import and export to meet requirements • Coordinate with clients and external partners on data reviews, testing and project status • Manage test scripts, file delivery dates and client/vendor milestones for data transfers • Review and audit interface setups for accuracy and adherence to requirements Education and Experience • Bachelor's degree is preferred • Prior experience in a customer-facing role is required. • Prior experience with Payroll and/or Retirement Plans is a strong plus. • Prior experience dealing with financial concepts a plus. • Ability to demonstrate prior ability or an ability and willingness to learn SQL. • Knowledge of data retrieval from a relational database (such as Access) is a strong plus; the majority of daily work duties involve the retrieval and modification of data from relational databases. • Prior work experience in a collaborative, team-oriented environment is a strong plus. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $44,800 - $83,200 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $44.8k-83.2k yearly 18d ago
  • Systems Analyst

    The Panther Group 3.9company rating

    Remote tool analyst job

    The Panther group is seeking a Systems Administrator | Systems Analyst to provide administrative and technical leadership and support of information systems for corporate operations as well as IT provisioning for our proprietary software platform. Job is fully remote (work from home). US Citizenship is required. This role is part time (10 - 20 hours per week) on EST. The Panther Group does not work with C2C (Corp to Corp) Setup, configure, monitor, and assist with regular maintenance and troubleshooting for IT hardware and software systems: o Microsoft-based network: Active Directory, Server 2016/19/22, File service, Hyper-V, Azure, O365, Exchange o Small data center: UPS, RAID, network, DMZ o Cloud services: AWS, Azure, OCI o Security and compliance: Firewall, anti-virus, vulnerability scanning, SOC2 o Backup Provision and support IT infrastructure for proprietary software platform: o Customer-specific file shares, security profiles, backup o Virtual machine configuration and management Maintain IT infrastructure for corporate staff: internet, email, file service, applications, remote access, workstation configuration, minimal end-user support Contribute expertise to corporate and customer-provisioning strategy, design, and planning, including researching and proposing the adoption of new technologies. Requirements Undergraduate or associates degree in IT, IS, Network Engineering, CS, or similar At least 5, ideally 10+ years relevant experience working in an IT function in a company with technology as part of its core business Hands-on experience administering Microsoft network infrastructure: Active Directory, Windows Server Hyper-V Strong competence and experience in PowerShell and Python Familiarity with SQL and database management Strong attention to detail and ability to plan, communicate, and work well individually Native English speaker, good written communication skills East coast US time zone preferred US citizenship and ability to qualify for low-level federal security clearance (includes criminal, credit, and employment background checks and seven year residency disclosure)
    $68k-91k yearly est. 8d ago
  • System Analyst 3 (Hybrid)

    Serigor Inc. 4.4company rating

    Remote tool analyst job

    This is a System Administrator role. It requires a seasoned professional with a strong technical background. The ideal candidate will be comfortable working in a fast-paced, collaborative environment supporting a diverse portfolio of in-store technologies, integrated platforms, and retail systems. As a System Administrator, you will be responsible for maintaining the health, stability, and performance of the Retail environment. You'll play a key role in implementing system upgrades, managing hardware and software configurations, supporting integrations with third-party tools, and troubleshooting complex issues affecting store operations. Your work will involve direct collaboration with cross-functional teams, including store operations, IT infrastructure, network teams, and external vendors. Assignments may include supporting the rollout of new POS features, system enhancements, deployment of new store technologies, and providing hands-on support for break/fix scenarios. Timely incident resolution and root cause analysis will be a critical part of your responsibilities. Systems Administration, Monitoring, and Maintenance - 50% Responsible for daily checks of supported systems and software, ensuring the systems are getting backed up properly, applying operating system updates, and configuration changes. Responsible for installing and configuring new hardware and software on supported systems. Responsible for documenting the configuration of supported systems. Responsible for the security and compliance of supported systems. Responsible for adding/deleting/creating/modifying user account information, resetting passwords, etc. on supported systems. Answers technical queries about and troubleshoots any reported problems with supported systems. Utilize PowerShell scripting to automate administrative tasks, streamline system configurations, and improve operational efficiency across Windows-based environments. Retail Operations Support - 20% Interface directly with users to resolve communications issues with Virginia ABC Registers, Licensee Workstations, and Servers. Utilize administrative tools to help assist users with software issues. Implement security procedures and tools to ensure rigorous security measures are in place. Interface indirectly with third-party vendors to replace failed hardware after thorough troubleshooting. Ensure that Client Services processes and procedures are followed, and resolutions are thoroughly documented. Perform follow-up calls and/or email to clients to ensure excellent customer service. Configure the operating system settings and POS software settings for the registers, licensee workstations, and servers in the retail environment. Application Support - 30% Responsible for the configuration, administration and support of the software that runs the retail environment (GKOmniPOS). Responsible for configuration, administration, and support of the retail environment wireless infrastructure. Responsible for the configuration, administration and support of the retail infrastructure Active Directory Domain and Certificate Services (Windows Server 2019). Ability to work with vendors in the event of new application builds being available. Identify potential risk within the current environment and work with vendors and other lines of business to remediate. Skills: SkillRequired / DesiredAmountof ExperienceExp w/PowershellRequired5YearsExp w/ScriptingRequired5YearsExp w/Windows 10 Administration, Configuration, PatchingRequired5YearsExp w/NetworkingHighly desired3YearsExp w/SaaS BackgroundNice to have6MonthsExp w/POS (Point of Service) Nice to have6Months Powered by JazzHR pBAH6ZdwK2
    $66k-87k yearly est. 21d ago
  • Systems Analyst

    Stratfield Consulting 3.7company rating

    Remote tool analyst job

    We are seeking a highly motivated and skilled Systems Analyst to join our dynamic team. This role is crucial in bridging the gap between business needs and technical solutions, ensuring seamless product development and system functionality. The ideal candidate will possess a strong technical acumen, a deep understanding of Agile methodologies, and excellent communication skills to collaborate effectively with various stakeholders. Key Responsibilities: Agile Leadership & Facilitation: Lead and facilitate Scrum Ceremonies (e.g., daily stand-ups, sprint planning, reviews, retrospectives) to ensure efficient and effective team operations within an Agile framework. Product & Feature Development: Provide critical input into product and feature design, actively participating in product discovery and meticulously gathering, analyzing, and documenting system requirements. Technical Documentation: Create comprehensive and clear documentation for both existing and future systems, ensuring accurate and up-to-date information is available for all relevant parties. Stakeholder Collaboration: Foster strong partnerships with stakeholders, acting as a key liaison to understand their needs, manage expectations, and ensure alignment between business objectives and technical solutions. Technical Engagement & Action: Actively participate in Tech Huddles to gain deep context on technical discussions and system architecture. Proactively take and follow through on actions identified during these huddles to drive technical progress. Workflow Management: Manage and streamline workflow through efficient Ticket Creation and diligent Dependency Coordination, ensuring smooth execution of tasks and resolution of blockers. Qualifications (Desired): Proven experience as a Systems Analyst or similar role in an Agile/Scrum environment. Strong understanding and practical experience with Agile principles and Scrum ceremonies. Ability to translate business requirements into technical specifications and vice versa. Excellent documentation skills with attention to detail. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills for effective stakeholder management. Familiarity with ticket management systems and dependency tracking. What We Offer: Competitive salary and benefits package Opportunities for professional growth and development Flexible remote work environment Health insurance and retirement plans A dynamic and inclusive work environment About Stratfield We started Stratfield Consulting with the belief that companies are looking for a more reliable consulting firm to deliver an expanding list of projects. We believe that Better People combined with Better Tools will lead to Better Projects. Our objective is to be the most trusted consulting firm for our clients. We are very careful about the people that we invite into the firm. Check out some of our Project Spotlights!
    $61k-79k yearly est. 60d+ ago
  • Operations Solutions Analyst

    Crosscountry Mortgage 4.1company rating

    Remote tool analyst job

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions Analyst plays a key role in bridging the gap between business stakeholders and technology teams. This position is responsible for gathering, analyzing, and translating business requests into actionable technical requirements, ensuring that solutions are delivered successfully, and business needs are met. Job Responsibilities: Collaborate with specialists to understand business needs, workflows, and gather technical requirements for requests and projects. Convert business requests into clear, detailed user stories for technology teams ensuring alignment with project goals and objectives. Develop and document stories in JIRA, including comprehensive QA testing criteria to ensure accurate and effective testing. Review business requests with technology teams to ensure understanding, feasibility, and alignment on project goals. Facilitate and troubleshoot any challenges associated with the request. Establish and maintain effective business relationships with internal and external partners. Oversee the completion and success of customer support initiatives across multiple requests and projects, ensuring stakeholder satisfaction. Communicate expectations clearly with stakeholders to ensure alignment and prevent misunderstandings. Assist with providing material and documentation for audits and reviews. Lead and participate in meetings to gather requirements, present findings, and provide status updates to stakeholders. Take on additional responsibilities as required to support the success of the team and the business. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. JIRA experience, a plus. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. Excellent prioritization, organization, and time management skills. Excellent conflict management and negotiation skills. Proficient in Microsoft Office suite (Word, Excel, and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $65k-80k yearly Auto-Apply 27d ago
  • Systems Analyst I

    Beacon Health System 4.7company rating

    Remote tool analyst job

    Oracle Health Core Application Coordinator . Preference will be given to applicants with prior ESH or Security experience. Clinical experience in healthcare is a plus. Remote opportunities may be available and can be discussed during the interview process. Position Summary The Application Coordinator reports to the Application Manager and is responsible for coordinating assigned computer applications within defined support areas. This role includes project planning, implementation, and ongoing support of Beacon Health System applications. The coordinator will provide consulting services, act as a liaison between end-user departments and IT, and participate in the development of technology solutions through analysis and research. Key responsibilities include troubleshooting, end-user training, quality assurance, maintaining system security, and supporting process improvement initiatives. The ideal candidate demonstrates strong analytical skills, attention to detail, and the ability to manage complex issues effectively. Mission, Values, and Service Goals MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Key Responsibilities System Coordination & Support * Coordinates and supports assigned computer applications, including project tasks, troubleshooting, and communication with vendors and technical staff. * Provides ongoing support to one or more systems in accordance with departmental standards. * Assists in performing system tests, analyzing results, and maintaining accurate documentation. * Participates in the development and enhancement of new systems or projects by preparing technical specifications and collaborating with end-users. * Follows established methodologies to ensure consistent quality and system integrity. Liaison & End-User Support * Serves as a liaison and facilitator between end-user departments and Information Services (IS). * Participates in business process redesign to improve efficiency and effectiveness. * Recommends and implements system solutions that enhance end-user performance. * Provides end-user training, troubleshooting, and support for new and existing systems. Team & Departmental Responsibilities * Follows the shared vision of the work group and adapts to change professionally. * Maintains effective working relationships with end-user departments and IS staff. * Strives to meet quality standards and project timelines. * Participates in team training and knowledge sharing initiatives. * Completes additional job-related duties and projects as assigned. Organizational Responsibilities * Attends and participates in departmental meetings and completes required training, competencies, and annual health requirements. * Maintains all required licenses and certifications in good standing. * Adheres to infection control, safety, and regulatory standards. * Follows Beacon's organizational policies and compliance standards. * Available for overtime or alternate shifts as needed. Beacon's Six-Point Operating System - The Beacon Way * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience required. * Minimum of two years of progressively responsible experience in information systems, clinical, or business support areas preferred. * Preference for candidates with experience supporting the software and hardware platforms used by Beacon Health System. Knowledge and Skills * Strong technical skills with the ability to support and troubleshoot various software and hardware systems. * Knowledge of systems analysis methodologies and business/clinical workflows. * Excellent attention to detail and organizational skills. * Effective written and verbal communication abilities. * Strong analytical and problem-solving skills with sound decision-making. * Ability to work independently in a fast-paced, multi-priority environment. Working Conditions and Physical Demands * Primarily an office-based role; remote work options may be considered. * Requires the ability to sit, stand, or walk for prolonged periods and occasionally lift up to 30 pounds. * May experience visual fatigue due to extensive computer use.
    $69k-89k yearly est. 16d ago
  • Oracle ERP System Analyst 3 - HCM

    Inova Health 4.5company rating

    Remote tool analyst job

    Inova Oracle ERP is looking for a dedicated Oracle ERP System Analyst 3 - HCM to join the Team. This remote role will be full-time working Monday - Friday day shift. The Oracle ERP System Analyst 3 - HCM provides guidance and hands-on support to the Human Resources business customers. Partners with business analysts and other stakeholders to configure and support the Oracle system across the Enterprise. Serves as liaison between IT, business analysts (if applicable), and multiple user communities. Provides high-level technical support and leadership for the maintenance, development and customization of the system(s). Serves as project leader for small to mid-size system upgrades and enhancements. Participates in the design and architecture of technical specifications needed to affect system installations, modifications, and on-going enhancements to system operations. Works at a high technical level in most phases of SDLC while considering the business implications of the application of technology to the current and future business environment. May train and provide oversight to level 1 and 2 Analysts. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Oracle ERP System Analyst 3 - HCM Job Responsibilities: Supports two or more of the following modules of Oracle ERP or HCM Cloud applications: core and self-service HR, Payroll, Recruiting, Learning and Performance Management. Evaluates upgrades released by software vendors for assigned ERP systems, collaborates with cross-functional IT teams, business analysts (if applicable) and users, and sometimes leads the testing and implementation of the upgrades. Coordinates implementation of assigned functional and technical release installations, modifications and enhancements to existing application design and configuration. Orchestrates all phases of SDLC needed to implement in a production environment. Reviews and evaluates software packages as needed. Monitors and tracks service tickets systems both internal and with Oracle for issue resolution and customer requests. Resolves problems effectively and efficiently and solicits input from all appropriate parties to ensure solutions are consistent and with enterprise direction. Creates complex reports as needed and appropriate in response to requests from customers Helps identify and implement process improvements through changes in practice, standardization or IT automation. Develops and maintains basic project plans to ensure successful completion. Focuses on goal completion within determined timeframe, quality expectations and budget and continues to self-train in multiple business areas operations and the Oracle Cloud platform. Collaborates with third-party vendors and consultants to optimize the ERP system performance and participates in leading scope/priority of ERP system enhancements as necessary. Serves as point of contact for vendors as it relates to the system Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 8 years of experience as an Oracle ERP Analyst Preferred Qualifications: Previous experience working with all Oracle HCM modules preferred. Previous technical experience working with HDL (HCM Data Loader) preferred. Previous experience working with Oracle Redwood and Visual Builder Express (VBS) preferred. Previous experience developing Fast Formulas preferred. Knowledge of utilizing AI especially within Oracle preferred. This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.
    $69k-89k yearly est. Auto-Apply 60d+ ago
  • Medical Imaging System Analyst

    VHC Health 4.4company rating

    Tool analyst job in Alexandria, VA

    Job Description Qualifications Purpose & Scope: Responsible for planning, design, maintenance and support of all imaging systems throughout the enterprise to include radiology and cardiology systems used within and outside of the Radiology Department. Oversees all imaging systems applications to ensure that they support organizational requirements. Works closely with other hospital IS analysts and engineers to ensure effective integration between hospital and imaging systems. Responsible for overseeing relevant project implementations, training, maintenance, monitoring, support, and integration of systems to the imaging systems, for all imaging systems. Additionally, responsible to ensure the regulatory compliancy of imaging systems with HIPAA and other relevant state and federal regulations. PACS Administrator is also be responsible to coordinate and collaborate with other internal and external entities - to include vendors - to ensure efficiency and of the workflow and utility of the imaging applications/systems. Education: Bachelor's degree in information technology, radiological procedure, in a related field, or equivalent experience is required. Completion of HL7 Interface Creation/Maintenance training is required. Experience: Five years of experience in healthcare imaging systems management is preferred. Three years of experience in healthcare imaging systems workflow is required. One year of experience in HL7 is preferred. One year of experience in DICOM is required. Experience in information security and project management is preferred. Knowledge of medical terminology is required. Certification/Licensure: None.
    $67k-89k yearly est. 20d ago
  • Implemented Solutions Contact and Servicing Analyst

    Credit Acceptance 4.5company rating

    Remote tool analyst job

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As an Implemented Solutions Analyst for Contact and Servicing, you will execute and monitor contact processes for business departments utilizing calls, texts, emails, and digital channels, including our mobile app (with push notifications) and customer portal, to service loans. You will play a critical role in developing, testing, and implementing new loan servicing initiatives, ensuring seamless integration across all communication platforms. Additionally, you will conduct post-implementation monitoring to evaluate performance, identify areas for improvement, and ensure optimal functionality and customer experience. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Engage with Product Management and Marketing during all project phases of ideation, evaluation, and execution Maintain process for selecting accounts to contact. Create dialer/text/email/mobile application campaigns and communicate outcomes to Analytics and Operations Develop programming to extract and manipulate data that will produce reports that measure process controls and will be utilized for post monitoring. Adhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines Knowledge and Skills: Ability to lead cross-functional meetings, asking the right questions to invoke productive outcomes Be self-motivated and able to perform with minimal supervision Act promptly and effectively when assigned tasks Ability to apply analytical skills to solve problems creatively Proactive and make recommendations as opportunities arise Be able to extract and manipulate large data sets Communicate complex information to others in a way they can understand Able to work a schedule that may include weekends and late nights Work well with others in a team environment Requirements: Bachelor's degree (Computer Science, Economics, Mathematics, Statistics, Business Analytics, etc. - preferred) Experience with projects that include UAT testing and monitoring of core system functionality 3+ years' professional experience programming with SAS, SQL, R, Python or other applicable programming languages (Mid-Level) 5+ years' professional experience programming with SAS, SQL, R, Python or other applicable programming languages (Senior) Experience leading projects that include UAT testing and monitoring of core contact management system functionality (Mid-Level) Experience testing contact management system implementations Knowledge in at least one area of collection loan servicing functions (Senior) Experience mentoring or providing guidance to less senior team members (Senior) Preferred: 3+ years' experience in call center analytics or financial services analytics (Mid-Level) 5+ years' experience in call center analytics or financial services analytics (Senior) Experience with on premise (Aspect Unified Contact Center) or Contact Center as a Service solution (Genesys/Acqueon) Experience with Oracle Responsys email platform Experience with data analysis Experience running and creating reports in an analytical tool or in a business intelligence setting Targeted Compensation: Mid-Level Analyst: $77,000 - $102,000 base salary + an annual bonus plan Senior Analyst: $99,000 - $133,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $77k-102k yearly Auto-Apply 13d ago

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