Leave & Disability Specialist
Topgolf job in Dallas, TX
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* * Administer and track leave of absence for all company leaves including; FMLA, disability/medical, military and personal leaves and acts as a liaison between Associates, Office Managers and vendor. * Ensure compliance with FMLA and various state leave acts as well as with all other medical, personal and military leaves.
* Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
* Provide guidance to Associates and managers on policies and procedures related to leaves of absence, advising Associates on eligibility and managers on status of approved leaves.
* Maintains effective communication with the Associate, manager, and payroll department during the leave process.
* Provides training, advice, and assistance to managers in accordance with multiple, complex regulations and policies.
* Administers disability accommodations in accordance with State and Federal regulations.
* Initiates the interactive process of accommodation, researches reasonable accommodation options, identifies and coordinates final accommodation, and prepares the company's written response.
* Coordinate with the HR team and others, to ensure legally compliant, best practice leave and disability policies and procedures.
* Oversees and coordinates information with external leave and disability vendor.
* Assists with policy and procedural revisions, as well as special duties as assigned.
* Utilize internal and external vendor systems to run queries and format reports on a periodic basis.
* Maintain the confidentiality and security of data accessed during the course of daily activities.
* Monitor new and evolving benefits legislation and provide compliance action recommendations.
* Perform additional tasks and support other projects as needed.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
* High school diploma or GED required; bachelor's degree in human resources management or related field from an accredited program preferred
* At least 3 years of Human Resources function required
* Leave and Disability Administration including knowledge of ADA Interactive Process experience preferred
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
* Proficient ability to communicate effectively with others using written and spoken English including the ability to interact with management, coworkers, Associates and external vendors; bilingual English/Spanish communication skills preferred
* Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, and Word
* Proficient ability to meet demanding, evolving and potentially overlapping deadlines through proficient contingency planning
* Ability to collaborate with others; conducts working relationships in a manner acceptable to others and to the organization
* Demonstrated ability to champion, model, and influence others with customer-focused behaviors that lead to outstanding customer experiences, including the ability to provide sympathetic, effective counseling to Associates regarding benefits matters
* Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
* Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others
* Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
* Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
* Working knowledge of Workday
* Consistently demonstrates a commitment to Topgolf policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
RELATED COMPETENCIES
* Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.
* Technical/Professional Knowledge and Skills - Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
* Information Monitoring - Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
* Building Organizational Talent - Establishing systems and processes to attract, develop, engage and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges.
* Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Sr Fixed Assets Accountant
Topgolf job in Dallas, TX
At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results-but who don't take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success!
Looking for a job that's as fun as it is rewarding? Join us at the Venue Support Center, the heartbeat behind every Topgolf experience! We're currently looking for a Fixed Asset Senior Accountant to help drive the action behind the scenes, all while staying connected to the energy, food, and fun our Players love.
What's In It for You?
Cha-ching: Competitive base salary + annual bonus incentive opportunities-because great work deserves great rewards.
Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, UNLIMITED PTO, and access to a free mental well-being platform-plus extra perks that support you personally and professionally.
Work Location: This role requires in-office presence 4 days per week at the Dallas, TX Venue Support Center during standard business hours.
Perks: Enjoy FREE Topgolf game play, discounted food and merch, exclusive events, and bragging rights with your friends.
Career Growth: We don't just talk about career growth-our Playmakers live it. Many have skyrocketed within the brand thanks to our commitment to promoting from within!
Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play?
About the Role
The Fixed Asset Senior Accountant plays a critical role in ensuring the accuracy and integrity of Topgolf's fixed asset accounting. You will manage the full lifecycle of fixed assets-from acquisition through depreciation and disposal-while supporting month-end close, financial reporting, internal controls, and audits. This is a great opportunity for someone who loves structure, precision, and continuous improvement within a fun, dynamic environment.
Key Responsibilities
* Manage the full lifecycle of fixed assets, including acquisition, capitalization, depreciation, transfers, and disposals.
* Maintain the fixed asset register with accuracy and completeness.
* Calculate, record, and analyze depreciation in compliance with GAAP and company policies.
* Assist with month-end, quarter-end, and year-end close activities related to fixed assets.
* Support internal and external audits by preparing documentation and providing transaction explanations.
* Ensure compliance with internal controls, accounting policies, and GAAP.
* Collaborate with procurement, finance, and other departments on asset activity and project accounting.
What You Bring
* Bachelor's degree in accounting, Finance, or related field.
* 3+ years of experience in fixed asset accounting or a closely related function.
* Strong understanding of GAAP and fixed asset accounting principles.
* Experience with ERP systems and fixed asset management tools.
* Excellent analytical, organizational, and communication skills.
* Experience in using Microsoft excel and manipulating large sets of data
* High attention to detail and accuracy.
* Ability to work independently as well as collaboratively in a team environment.
* CPA preferred
* SAP experience is a plus
Core Skills & Competencies
* Information Monitoring: Ability to establish and maintain fixed asset control processes.
* Work Standards: Holds self and others accountable to high levels of excellence.
* Technical/Professional Knowledge: Solid technical grasp of fixed asset and GAAP concepts; stays up-to-date with accounting developments.
* Analytical Proficiency: Strong ability to evaluate financial data to support decision-making.
* Emotional Intelligence: Navigates cross-functional collaboration with awareness, empathy, and professionalism.
Sounds like a fit?
We can't wait to meet you!
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Receptionist
The Colony, TX job
Andretti Indoor Karting & Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.
We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now!
Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
POSITION SUMMARY
An Andretti Receptionist is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.
KEY RESPONSIBILITIES
Welcome visitors by greeting them in person, email or the telephone.
Answer the telephone within the 2-ring guideline and follow up on any calls missed.
Check, respond and disperse any voicemails or messages received to the appropriate persons.
Communicate and screen calls for department manager and other Andretti management personnel.
Maintain office security by following safety procedures and controlling access to reception desk.
Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
Receive and sort daily mail and deliveries.
Create and run documents using any Microsoft Office Suite Application.
Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
Assist with Guest recovery and notify manager to ensure positive Guest experiences.
Constant working knowledge of Andretti brand, product and policies and procedures.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Works as a team player in meeting guests' needs, and actively contributes to the efforts of other departments.
Observe, instruct and monitor Guests for safety and guideline adherence.
Attend all required department and company meetings and training sessions.
Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures.
Be aware and knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.
Prior guest service or hospitality experience is preferred.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Andretti Indoor Karting & Games can be the Starting Line for your Career!
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.
We are DRIVEN to develop, train and promote from our entry level positions!
We offer support for ongoing professional development and training.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
Guest Attendant (Seasonal)
Dallas, TX job
Compensation Range:
$18.00 - $22.00 Plus Tips Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including check-in, finding their theater, answering questions at the Concierge desk, confirming/taking orders in the theater, delivering food and beverage and processing payments. They have a laser focus on creating a world-class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. They know that it's okay to be off task if they're on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.
They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.
WHAT WE OFFER
A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid time off
Competitive pay
Flexible scheduling
Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES:
Maintains kindness and understanding
Organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
Ensure order cards, safety, and guest needs are being taken care of in multiple theaters
Launches and manages the guests' orders from POS entry to delivery
Performs assigned opening and closing duties on specified shifts
Maintains assistive listening and closed-captioned devices
Maintains a positive and team-driven atmosphere
Troubleshoot guest issues with the support of the management team
Owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
Maintains a working knowledge of our core and limited-time-only βLTOβ menu offerings
Maintains a working knowledge of the films and events playing in our theaters
Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas
Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
Responsible for all guest-facing interactions and the overall guest experience in the theater
Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
QUALIFICATIONS:
2+ years of experience in a high-volume restaurant/theater environment is a plus
Proven ability to work collaboratively in a fast-paced work environment
Schedule flexibility - early mornings, late nights, weekends, holidays
Active alcohol certification with the applicable state agency
Active food handlers certification with the applicable state agency
Being a cinephile is a plus!
PHYSICAL REQUIREMENTS:
Must be able to execute light lifting and transport items medium distances, up to 50 lbs.
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Positions oneself to duck out of view of the guests in the theaters
Operates POS entry using touchscreen devices
Ability to move with caution and operate in a busy/sometimes loud environment
OUR CORE VALUES:
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterpriseβ’, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Company: Alamo Drafthouse Cinema
Auto-ApplyDishwasher
Fairview, TX job
Accountable for maintaining the cleanliness and organization of all kitchenware, tableware, and work areas to support smooth kitchen and dining operations. This role plays a key part in ensuring a sanitary, safe, and efficient environment.
Responsibilities:
Collect used kitchenware from kitchen and all dining areas
Load, run, and unload dishwashing machines; hand-wash items when needed
Monitor water temperature to ensure proper sanitization
Clean and organize dish room, workstations, floors, and equipment
Maintain stock of cleaning supplies and notify management when low
Empty trash containers and transport waste to designated areas
Report any mechanical or performance issues with equipment promptly
Assist with cleaning food prep and production areas as needed
Support overall operations by assisting team members when necessary
Operations Supervisor
Grand Prairie, TX job
Andretti Indoor Karting & Games is actively seeking a talented Operations Supervisor to join the team! Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company. Our nine AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player Virtual Reality Simulators, Arcade fun, and sophisticated event spaces & restaurants featuring scratch cocktails and culinary creations crafted in our kitchens.
POSITION SUMMARY: The Operations Supervisor position is a full-time hourly role, that will be responsible for the assisting the Operation Managers of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation and safety and security. The Operation Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability. An Operations Supervisor is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.
RESPONSIBILITIES:
Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
Accountable to maximize daily sales and effectively manage costs, labor and cash control
Maintain opening, running and closing duties for department
Manage organization and cleanliness of departmental areas
Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
Ensures the highest level of quality and standards of service.
Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
Empowers staff to deliver exceptional legendary service
Executes any special events with Leader on duty
Responsible to provide management with direct and honest feedback of staff regarding performance
Assist with staff training and employee relations
Assures that staff morale is maintained at a high level
Takes an active part in the recruitment and retention of staff
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.
We currently have nine locations in Arizona, Florida, Georgia & Texas, and Corporate Support offices in Orlando and Atlanta. BENEFITS INCLUDE:
Top Pay
Flexible Schedules
Personal/Family Medical, Dental and Vision Coverage
$1200 company paid Health Savings Account available
Vacation and Sick time accrued during the first year
401k retirement program with up to 8% company match
QUALIFICATIONS: Guest service and leadership experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an Andretti Team Member to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
6 months or more of Andretti brand and culture exposure a plus
Current trainer or team lead a plus
Proven leadership and team skills; ability to motivate and manage all levels of staff
Strong written, verbal and organizational skills.
Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position.
Ability to lift up to 50 lbs.
Maintain all safety procedures
Open and full availability
Willingness to work a flexible schedule including holidays, nights and weekends.
Sensitivity to confidentiality. Use of discretion regarding personal and confidential employee matters.
Gregarious, upbeat and outgoing personality.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time
The ability to communicate quickly and accurately
Must be able to lift up to 15 lbs on a regular basis
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
The work environment may include bright, dim or flashing lights and loud sounds
Requires manual dexterity to use and operate all necessary equipment
Be able to understand, follow and maintain safety standards at all times
Retail Lead - Cluster
Grapevine, TX job
What you'll bring to the team
As a Retail Shift Lead, you'll bring the energy, leadership, and fun to every shift! You'll be the go-to person on the floor by supporting daily retail operations, jumping into host roles when needed, and leading by example to create unforgettable guest experiences. You'll help coach and grow our awesome front-line team, ensuring every guest encounter is filled with world-class service, big smiles, and a touch of magic. β¨
Qualifications & Experience Key Responsibilities:
Lead and motivate staff to be guest-obsessed, delivering top-tier customer service throughout every interaction.
Delegate and monitor daily assignments for front-line team members to ensure operational excellence.
Uphold all health and safety policies and procedures, ensuring full compliance across departments.
Manage queues and guest flow within high-traffic areas to optimize efficiency and safety.
Respond promptly and professionally to guest concerns, collaborating with other departments to achieve quick resolutions.
Organize and conduct host training sessions in areas such as ride safety, food safety, profit protection, and retail standards, maintaining all required records.
Evaluate workforce performance, providing coaching and development opportunities as needed.
Support your assigned department during non-duty shifts with training, inventory management, scheduling, and team engagement.
Perform additional duties as assigned to ensure seamless operations and an exceptional guest experience.
Support and oversee the smooth operation of all attraction departments, including Admissions, Operations, Food & Beverage, and Retail when serving as the Supervisor on Duty as needed.
Education & Experience:
π High school diploma or GED required; college degree preferred.
π’ Minimum of six months in attractions, entertainment, hospitality, or customer service; experience in a management or leadership role is a plus.
πͺ Proven ability to lead, motivate, and coach a team to deliver world-class guest experiences.
π§ Strong problem-solving skills with the ability to respond quickly and professionally to guest concerns.
π Passion for entertaining children and families, bringing fun and energy to every interaction.
π£οΈ Excellent communication, motivational, and interpersonal skills with an outgoing, hands-on leadership style.
π Experience in training, scheduling, inventory management, or other operational support is a plus.
Benefits The Perks of the Magic β¨
π‘ Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
π΄ Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
ποΈ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
π Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
π° 401(k) Savings Plan: Build your future with our company-matched retirement program.
π Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
π Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.
Pay Range USD $18.00/Hr.
Auto-ApplyTheater Manager
Fairview, TX job
Responsible for assisting with Guest Experience, People Development, and Systems/Consistency in the theater during each assigned shift.
Responsibilities:
Ensure compliance with IPIC Theaters programs and processes for Theater operations.
Oversee guest relations, resolve guest issues, recognize staff for outstanding service delivery, and assist Theater GM in pre-shift meetings to maintain guest focus at all times.
Manage site level hiring activities for team members; identify talent and maximize engagement/retention. Assist with training, coaching, and overall direction to improve team and individual development.
Perform daily opening, closing, operational, and administrative duties with comprehensive, detailed approach to safety, building maintenance, repairs, and sanitation/cleanliness.
Operations Safety Manager - TG
Topgolf job in Dallas, TX
The Operations Safety Manager will report to the Director of Environmental Health & Safety and will work to develop, communicate, and coordinate general safety policies, procedures, programs and practices to ensure Occupational Safety and Health Administration (OSHA) and other applicable state, local, and federal safety compliance programs, and to help maintain a safe environment for Topgolf Playmakers and Players.
The role will approach safety as a continuous process of improvement, partnering with other departments and involving Playmakers in all levels of the organization to integrate safety into core business processes and everyday work practices.
The role will develop and communicate safety expectations in line with company values, promote the development of attitudes that support proactive, safe behavior, and motivate and inspire others to share ownership of Topgolf's positive safety culture.
Primary Responsibilities
SAFETY BRAND STANDARDS: Work with Environmental Health & Safety, Risk Management, Facilities, Operations, and other departments to establish Company brand safety standards, emergency response plans, policies and programs that provide a safe environment and experience for all Topgolf Players and Playmakers as well as compliance with OSHA and other regulatory agency requirements. Use all available systems (RMIS, POS, game systems) to assess hazards and analyze incident data to ensure continuous hazard elimination and mitigation, compliance with evolving regulations and company growth.
Knowledge, Skills & Abilities
* Ability to analyze and interpret Federal, State and local laws, codes and regulations
* Ability to plan, develop, organize and implement effective occupational safety standard operating procedures, programs and training
* Ability to gather and evaluate information, and to conduct thorough investigations and inspections.
Experience
* At least 10 years of Occupational Safety and Health experience with direct with experience in the creation and coordination of OSHA-required programs and policies, hazard identification and mitigation required
* Safety experience in the restaurant / hospitality industry a plus
Education & Certification
* Bachelor's Degree or college course work equivalent from an accredited college or university
* Major study in Occupational Health, Safety, Industrial Hygiene or related field preferred
* Certified Safety Professional (CSP) preferred
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Facilities Associate
Topgolf Payroll Services job in The Colony, TX
Job Responsibilities
Perform routine inspections and maintenance tasks on facilities equipment.
Monitor inventory of facility supplies and materials.
Assist in setting up and arranging meeting rooms and workspaces.
Conduct safety checks and report any hazards or issues.
Support facility security measures and access control.
Respond to facility-related requests and inquiries from employees.
Critical Skills & Experience Requirements
Basic knowledge of facility maintenance and repair procedures.
Ability to use hand and power tools safely and effectively.
Strong organizational skills for managing supplies and materials.
Effective communication and teamwork abilities.
Attention to detail in inspecting and maintaining facilities.
Prior experience in a similar role is a plus.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyCostume Character
Grapevine, TX job
What you'll bring to the team Guest Experience Host - Costume Character & Special Events
Peppa Pig World of Play
About the Role
Do you have the magic to create unforgettable experiences and spread joy wherever you go? β¨ Do you love making people laugh, smile, and have the best day ever? Then you're ready to join Team Merlin at Merlin Entertainments!
We are recruiting costume performers to bring Peppa and George to life! In this role, you'll also act as a buddy for our on-site characters, helping guests interact with their favorite friends. This is a high-energy, performance-focused role where strong improvisation and guest engagement skills are a must.
You'll take part in meet-and-greet photo opportunities and may also assist in other roles across the attraction as needed. Every day is a chance to create magical moments for families and children!
Responsibilities
Deliver outstanding guest service with enthusiasm, energy, and a passion for fun, embodying the Merlin Values at all times.
Seek out guest interactions and engage with families with boundless energy and excitement.
Manage guest queues safely while keeping the experience fun and positive.
Ensure all public areas and displays are clean, tidy, and fully stocked for the attraction opening and throughout the day.
Follow all opening and closing procedures as outlined in the department's operating plan.
Maintain compliance with Health, Safety & Security standards, including COVID-19 policies, practices, and regulations.
Support the attraction team as needed, helping in other areas to ensure smooth operations and magical guest experiences.
Qualifications & Experience
Please note to apply for this role your height must be within the following height range: 5'2" to 5'5"
An outgoing personality with high energy!
Strong stamina and ability to move freely in costume.
Outstanding customer service skills
Excellent improvisation skills
A proactive approach - being able to 'think on your feet' and take ownership of issues that may arise.
A desire to create memorable experiences for guests.
Team player - ability to work within a close-knit team while also being able to work independently.
6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
To apply for this role, we ask that you be at least 16 years of age.
Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website - on almost anything you buy online.
FUN working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
π Join the team-apply today! π
Pay Range USD $14.00/Hr.
Auto-ApplySr SAP Solution Architect
Topgolf job in Dallas, TX
IT Senior SAP Solution Architect - SD & MM who specializes in configuration, management, and enhancement of the SAP Material Management (MM) and Sales & Distribution (SD) modules on SAP S/4HANA Private Cloud. This role must work closely with business stakeholders to ensure that the system efficiently handles procurement, inventory, and logistics processes. This role blends business insights with technical expertise to optimize supply chain operations.
* Provide technical expertise in the SAP modules of MM & SD including technical support and troubleshooting for system issues
* Collaborate with business process owners, IT teams, and external vendors to ensure seamless integration between finance, controlling, and other SAP modules
* Responsible for the technical design, configuration, testing and delivery of the system to meet functional business requirements for MM and SD modules
* Identify gaps in existing workflows and propose system enhancements
* Participate in projects involving system upgrades and new module implementations
* Lead testing phases, including unit testing, integration testing, and user acceptance testing (UAT), ensuring all configurations meet operational standards
* Provide end user training and ongoing support. Develop detailed manuals and guidelines for end users.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Andretti Indoor Karting & Games is seeking a Busser to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.
We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now!
Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!
POSITION SUMMARY
An Andretti Busser is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.
KEY RESPONSIBILITIES
Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
Assist with stocking plates, napkins, silverware, glasses etc. and perform side work.
Maintain an organized work area and proactively clean and reset tables.
Properly dispose of broken glassware.
Follow proper safety and sanitation guidelines in accordance with local health regulations.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with Guest recovery and notify manager to ensure positive Guest experiences.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
Attend all required department and company meetings and training sessions.
Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
Be aware and knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.
Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
Display excellent verbal and nonverbal communication skills.
Show an eagerness to learn new skills.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Andretti Indoor Karting & Games can be the Starting Line for your Career!
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.
We are DRIVEN to develop, train and promote from our entry level positions!
We offer support for ongoing professional development and training.
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
Entertainment Performer
North Richland Hills, TX job
What you'll bring to the team
Peppa Pig Theme Park - Dallas Entertainment Performer
About the Role
Do you have that
spark
that brings smiles everywhere you go? ⨠Are you the type who can turn any moment into a magical memory? If spreading joy, laughter, and fun sounds like your kind of adventure⦠then you're exactly who we want on Team Merlin at Merlin Entertainments!
We're searching for fun-loving, high-energy performers to join our Entertainment Performer Team-the crew that brings the world of Peppa Pig Theme Park - Dallas to life! π·π«
As a part-time Entertainment Performer, you'll help create unforgettable moments for families every single day. You'll use your performance talents to entertain guests with:
Mainstage shows full of energy and excitement
Meet & Greets that make little fans' dreams come true
Atmosphere entertainment that brings the park to life
Seasonal events & special appearances for even more magical fun
Responsibilities:
A friendly, polite, and customer service-oriented demeanor is required.
Attend rehearsals with other performers and work with choreographers, directors, technical crew, costuming, stage management team, and/or outside contractors/vendors.
Memorize scripts/lines, choreography, blocking, and branded characterizations.
Research character's personal traits and circumstances to portray the characters authentically to an audience.
Show mastery of athletic, vocal, stunt, or specialty skill sets and perform as Costumed Character, Dancer,
Dancer Costumed Character, Character Escort, Show and/or Storytime Host, or other Entertainer, both in Park and out-of-Park, as assigned
Perform in stage shows, atmospheric happenings, meet-and-greets, story times, dance parties, and/or other special events and appearances as assigned while consistently and expertly executing stage direction and show content as directed by leadership.
Mastery of multiple assigned characters, with the ability to perform all characters/roles in your height range or as assigned.
Perform duties of an expert character escort or Park host representative, which includes facilitating interaction and clear communication between character and guests, providing directions and park information, and entertaining guests on live mic, as needed.
Be collaborative with other cast and crew both onstage and offstage
Assist with character training or rehearsals, as needed.
Perform consistently for shifts assigned while accepting and applying performance notes, critiques, and feedback.
Maintain required physical condition, stamina, and endurance, as needed for role cast.
Execute pre- and post-show backstage duties as outlined in the daily schedule.
Assist Costuming or Leadership team with laundry and maintenance projects, as needed.
Ensure adherence to Park safety and procedural directions that accompany this position and any venues assigned.
Adhere to Parkwide guest service expectations, rules, and regulations.
Enthusiastically represent the Park and Brand by displaying a positive attitude, high level of energy, and commitment to quality throughout all aspects of the job
Engages in proper green room etiquette by being polite and conscious of peers.
Other duties as assigned, such as ensuring all costumes are properly cared for, all props and equipment used are handled and stored correctly, complete white glove assignments for greenrooms, etc.
Availability to work varying shifts or hours based on Park hours, i.e. be able to work opening and closing shifts, as well as after hour rehearsals.
The above list is not exclusive or exhaustive and may require undertaking such tasks as reasonably expected within the scope and grading of the role.
Perform other duties as assigned.
Qualifications & Experience
Must be at least 16 years old.
Personable and animated with a kind, outgoing personality that focuses on guest service.
Demonstrated strong costume character, escorting, and/or hosting knowledge.
Performance skills may include Animation/Miming, Acting, Singing, Tumbling, Improv, Dancing (all types), physical comedy, etc.
Be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs.
Strong verbal communication skills
Demonstrate excellent time management.
Ability to maintain branded character integrity or personas.
Experience participating in regular internal performance assessments.
Comfortability speaking on live microphone preferred.
Previous costume character and/or dance experience preferred.
Previous guest experience in a high-volume capacity preferred
Theme Park experience preferred.
Previous experience in the fields of dance, theater, athletics, or other performance arts preferred.
Must be comfortable working with or around children.
Must be comfortable working in confined areas or costumes for extended periods of time.
Travel Requirements:
May occasionally require local travel.
Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website - on almost anything you buy online.
FUN working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
If you're ready to shine, ready to play, and ready to make memories that last a lifetimeβ¦
Come join Team Merlin and help us create the magic! π
Auto-ApplySales Coordinator
Grand Prairie, TX job
Andretti Indoor Karting & Games is actively seeking a Sales Coordinator to join the Sales team.
Andretti Sales Coordinators assist in group sales including catering services, event space and banquet facilities directed by their Senior Sales Manager. The Sales Coordinator will assist in markets such as SMERF and birthday parties, and corporate events in high volume months. The Sales Coordinator acts on behalf of clients to make sure events go as planned.
Considerations:
A sales coordinator will typically work varying hours assigned by the Senior sales manager and weekends. Night events can often be required. Some travel to local trade shows may also be included.
This is a full time hourly position with benefits
Responsibilities/Duties:
Responding leads via telephone, walk-ins and online related to booking process
Responsible with coordinating internally with sales, ops and culinary team
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders)
Meet with potential clients in absence of Sales Managers
Perform site tours with potential clients
Submit groups in CE booking system
Ensure the highest level of quality product and service
Design, upload, extract and maintain customer databases
Print Daily Sales reports for Senior Sales Manager
Ensure all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time
Close all paperwork in Reserve
Support marketing team by assisting with administrative duties
Other duties as assigned by Director of sales or the management
Andretti Indoor Karting & Games - AIKG can get you on the track for your winning Sales career
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.
AIKG currently has six locations in Florida, Texas & Georgia, with more on the horizon, and Corporate Support offices in Orlando and Atlanta.
AIKG has the BEST staff, so you work with motivated professionals!
Support for ongoing professional development and training.
Top Management Salaries
Exciting Bonus opportunities
Personal/Family Medical, Dental and Vision Insurance Coverage
$1200 company paid Health Savings Account
Vacation and Sick time accrued during the first year
401k retirement program with generous company match
$25K Company provided Life Insurance
Company provided Short-Term and Long-Term Disability Insurance
Required Qualifications
Eligible to work in the United States
At least 18 years of age
Strong written & verbal communication skills
High School Diploma or equivalent
Strong organizational skills
The desire and ability to be pleasant, upbeat and sociable throughout the workday
May work varying days, nights, holidays and weekends
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
The ability to communicate quickly and accurately
Walk or stand for extended periods of time
Sit in a busy office environment for extended periods of time
Must be able to occasionally lift up to 20 lbs
Perform functions which require organization, bending, reaching, turning, and lifting.
The work environment may include bright, dim or flashing lights and loud sounds
Requires manual dexterity to use and operate all necessary equipment
Be able to understand, follow and maintain safety standards at all times
Event Manager
Fort Worth, TX job
Andretti Indoor Karting & Games is seeking an Event Manager to join our leadership team! The Event Manager will be responsible for the leadership of the Andretti Indoor Karting & Games facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation, safety and security.
The Operations Manager will take ownership of the Events department as well as run unit operations and work to create an environment that encourages ownership and accountability by Team Members.
KEY RESPONSIBILITIES
* Lead team members with integrity and purpose
* Empower staff to deliver exceptional legendary service
* Always support the Andretti Indoor Karting and Games Motto "Striving for Perfection; Achieving Excellence"
* Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product.
* Responsible for the development of staff
* Provide direct and honest feedback to staff regarding individual performance
* Manage staff training and employee relations
* Assure that staff morale is maintained at a high level
* Take an active part in the recruitment and retention of staff
* Accountable to maximize daily sales and effectively manage costs, labor and cash control
* Manage department labor costs within acceptable budgets
* Ensure site inspections are within acceptable standards
* Manage organization and cleanliness of departmental areas
* Work closely with Sales Department to ensure proper scheduling and planning for Events
* Oversee, maintain and inventory areas of unit equipment
Andretti Indoor Karting & Games - Speed out of the pits and let AIKG be the racetrack for your winning Management Career!
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.
Benefits include:
* Top Management Salaries
* Exciting Bonus opportunities
* AIKG has the BEST staff, so managers work with and lead motivated professionals!
* Personal/Family Medical, Dental and Vision Insurance Coverage
* $1200 company paid Health Savings Account
* Vacation and Sick time accrued during the first year
* 401k retirement program with generous company match
* Company provided Life Insurance
* Company provided Short-Term and Long-Term Disability Insurance
* Accident, Critical Illness and Voluntary Life Insurance
Operations Manager Qualifications
Required:
* Eligible to work in the United States
* At least 18 years of age
* Strong written & verbal communication skills
* High School Diploma or equivalent
* Strong organizational skills
* The desire and ability to be pleasant, upbeat and sociable throughout the workday
* Work varying days, nights, holidays and weekends
Preferred and great to have:
* Two years of restaurant or FEC management in a high volume environment
* Proven leadership and team skills; ability to motivate and manage all levels of staff
* Strong training and development background
* Working knowledge of cost controls
* Strong training and development background
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
* Walk or stand for extended periods of time
* The ability to communicate quickly and accurately
* Must be able to lift up to 15 lbs on a regular basis
* Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
* The work environment may include bright, dim or flashing lights and loud sounds
* Requires manual dexterity to use and operate all necessary equipment
* Be able to understand, follow and maintain safety standards at all times
Guest Experience Supervisor
North Richland Hills, TX job
What you'll bring to the team π·π Guest Experience SupervisorPeppa Pig Theme Park Dallas
Join us in creating oinktastic moments for every little piggy! π½β¨
Are you energetic, upbeat, and passionate about creating magical guest experiences? Do you love leading teams, inspiring fun, and bringing joy to families every day? π Then jump in muddy puddles with us at Peppa Pig Theme Park Dallas as our next Guest Experience Supervisor!
In this exciting role, you'll be one of the key leaders who ensures every child and family enjoys a safe, smooth, and fun-filled adventure. π
Qualifications & Experience π’ What You'll Do (Key Responsibilities)
As our Guest Experience Supervisor, you'll help guide our team, support operations, and create unforgettable moments! Your daily tasks may include:
π Working closely with Operations Leadership to build, maintain, and exceed guest experience KPIs
π Leading Guest Services with expert knowledge of memberships, promotions, and pricing
π¬ Assisting members with inquiries, renewals, troubleshooting, and resolving concerns
π€ Serving as Duty Manager to ensure top-tier service, safety, and operational excellence
βΏ Providing accurate and compassionate support for guests with disabilities
π Completing opening/closing routines following SOPs
π Responding to guest concerns via phone, email, and online channels
π Coordinating birthday parties to ensure magical celebrations from booking to farewell
π« Creating exceptional group visit experiences for schools, camps & more
π¦ Supporting commercial operations with inventory tracking and reporting
π Understanding the link between Guest Experience and business success (Volume, Revenue & EBITDA)
π’ Assisting with ride training and ensuring safe, polished operations attraction-wide
β οΈ Monitoring risk assessments & reporting new concerns to leadership
πΌ Handling administrative tasks: payroll, scheduling, recognition platforms, records & performance tracking
π Supporting special events (character appearances, partnerships, in-park events)
π Working collaboratively with the Entertainment Team to ensure seamless daily operations
β¨ And performing other exciting tasks as needed-because every day brings something new!
π§± What Makes You a Great Fit (Education & Experience)
β 2+ years of supervisory experience-ideally in attractions, theme parks, museums, theaters, hotels, or leisure environments
β Skilled in handling difficult guest situations with grace & positivity
β Training experience preferred
β Knowledge of Microsoft Excel, Outlook & Word
β Experience with UKG Workforce Management (a plus!)
β Excellent communication, leadership & motivational abilities
β Ability to manage multiple projects and stay organized
βοΈ Travel Requirements
π Occasional local or domestic travel may be required.
π‘οΈ Health & Safety Responsibilities
As a supervisor, you'll help ensure a safe, secure, and joyful environment for guests and team members-following all Merlin Entertainments Health, Safety & Security procedures.
π Working Conditions
π Attendance is essential
π
Must be available for mornings, evenings, weekends & holidays
π‘ Flexibility is key in an attraction environment!
πͺ Physical Demands & Environmental Factors
You should be able to:
πΆ βοΈ Walk, stand, or sit for long periods
π¬ Communicate clearly with guests & team members
π₯ Use standard computer systems
πΌ Move safely throughout the attraction
ποΈ Lift up to 70 lbs
π§ Work occasionally at heights (20+ ft)
π Work in loud environments
π§ͺ Be around chemicals, equipment, varying temperatures, and mixed lighting conditions
This role blends teamwork, leadership, safety awareness, and good old-fashioned FUN! π
π Ready to bring big smiles to little piggies?
Apply today and help us create unforgettable memories at Peppa Pig Theme Park Dallas! π·π
Benefits
π Benefits of Joining Merlin Entertainments! π
π₯ Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
π΄ Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘
π Recognition Programs and Rewards: Celebrate your achievements and hard work!
πΌ 401(k) Program: Save for the future with company matching contributions.
π Tuition Reimbursement Programs: Get support for further education and career growth.
π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay Range USD $19.50/Hr.
Auto-ApplyHealth & Safety Ranger
North Richland Hills, TX job
What you'll bring to the team Health & Safety Ranger
Peppa Pig Theme Park Dallas
About the Roleβ¦
Are you the kind of person who notices the little things, thinks ahead, and keeps calm when others might not? Do you love helping others and making sure everyone feels safe and happy? Then you're ready to become a Health & Safety Ranger at Peppa Pig Theme Park Dallas! π·β¨
Our Rangers are the behind-the-scenes heroes who keep the park secure, support our team, and ensure families enjoy a carefree, fun-filled day.
What You'll Be Doingβ¦
Protect the park by keeping facilities, equipment, and assets safe from loss or damage.
Patrol all areas of the park to ensure a clean, secure, and welcoming environment-always with a focus on safety
and
guest service.
Manage the park's Lost & Found system to help reunite guests with their belongings.
Monitor surveillance systems and keep an eye on entry and exit points to maintain a secure environment.
Inspect buildings and equipment to ensure they meet all safety standards and park procedures.
Respond quickly and professionally to emergencies, disturbances, or policy violations-keeping everyone safe and informed.
Assist with investigations by documenting observations, gathering information, interviewing witnesses, and taking photos when needed.
Answer and dispatch radio calls throughout the park for security and emergency needs.
Help complete monthly checks of fire extinguishers and emergency lighting.
Maintain positive, professional relationships with law enforcement and emergency responders.
Provide outstanding guest service, offering help, directions, and reassurance with a friendly smile.
Physical Demands
Frequent standing and walking throughout the park to assist guests and team members.
Ability to use stairs or ladders to access different levels of buildings.
Sufficient hand dexterity to complete paperwork and operate computers or tablets.
Visual ability to review written documents and safely operate park vehicles or golf carts.
Clear hearing to communicate effectively in person and via radio or phone.
Qualifications & Experience What We're Looking Forβ¦
At least one year of security and/or law enforcement experience is preferred.
Strong communication skills-both verbal and written-and the ability to connect with guests and teammates easily.
A natural team player who leads by example and supports colleagues with a positive, proactive attitude.
Excellent reasoning and problem-solving skills, with the ability to make smart decisions quickly.
A commitment to delivering exceptional guest service in every interaction.
The ability to stay calm, professional, and clear-headed under pressure.
Prior experience in a family theme park environment is a bonus!
Must be able to successfully complete CPR, AED, and Basic First Aid training as part of the role.
Benefits
About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website - on almost anything you buy online.
FUN working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world's largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that's a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
If you're passionate about safety, love helping others, and want to bring your skills to a bright, cheerful, and family-fun environment-this is your perfect match!
π Join the team that keeps the magic safe-apply today! π
Pay Range USD $14.85/Hr.
Auto-ApplyTechnician
North Richland Hills, TX job
What you'll bring to the team π Technician - Peppa Pig Theme Park Dallas π·π’
Join the team that keeps the magic oinking!
Are you a hands-on problem solver who loves making things run smoothly? Do you want to help bring BIG smiles to little guests every single day? At Peppa Pig Theme Park Dallas, our technicians are the behind-the-scenes heroes who keep our rides, shows, and experiences safe, sparkly, and running at their absolute best! β¨π§
Qualifications & Experience π What You'll Do (and why it's awesome!)
β’ π οΈ Keep our attractions in tip-top shape, meeting the highest health & safety standards.
β’ π’ Inspect and maintain rides and equipment to ensure smooth, fun-filled adventures.
β’ π§ Work with audio-visual systems, interactive experiences, and cinema-style projectors.
β’ βοΈ Maintain HVAC units to keep everyone comfy.
β’ π¦ Help monitor water quality-plumbing or pool chemistry skills are a big plus!
β’ π Perform daily opening & closing procedures, including Pre-Operational Safety Inspections.
β’ π
Complete preventive maintenance: daily, weekly, monthly, semi-annual & annual.
β’ π¨ Respond quickly to technical calls during park hours to keep the fun flowing.
β’ π Troubleshoot issues using manuals, tools, and your expert know-how.
β’ π» Log inspections, repairs, and updates using our software systems.
β’ π§° Assist with new equipment installations and special projects.
β’ π³ Support landscaping tasks (yes-keeping Peppa's world cute counts too!): mowing, edging, trimming & maintaining plant health.
β’ π§Ό Keep tools and equipment organized and in great condition.
β’ π Always greet guests with a warm, friendly attitude.
β’ π½ Complete any reasonable task assigned by the Technical Manager or Attraction Management Team.
π What You Bring
β’ β Around 2 years of maintenance experience in a technical or themed environment (preferred).
β’ π© Skills in carpentry, plumbing, electrical work & networking systems.
β’ βοΈ Knowledge of pumps, motors, hydraulics & pneumatics.
β’ π‘ Experience with electronics, AV systems & DMX lighting.
β’ π₯οΈ Ability to troubleshoot PC hardware/software.
β’ π Skilled in low-voltage wiring & safety practices.
β’ π Multi-tasking abilities in fast-paced environments.
β’ πͺ Self-motivated with high standards (mechanical/electrical qualifications are a plus!).
π‘οΈ Health & Safety First
Your safety-and the safety of our team and guests-is always top priority. You'll follow all required procedures, use only tools you're trained for, and report incidents promptly in line with Merlin Entertainments Group policies.
π€οΈ Working Conditions
β’ π
Attendance is essential.
β’ π¦οΈ Work indoors & outdoors, sometimes in extreme weather.
β’ π Flexibility is key-mornings, evenings, weekends, holidaysβ¦ our guests are excited every day!
πͺ Physical Requirements
β’ π Able to hear, listen & communicate clearly.
β’ πΆ Stand, walk, and/or sit for long durations.
β’ π» Use basic computer tools.
β’ π§€ Wear PPE as required.
β’ π Navigate all areas of the attraction.
β’ π€Έ Bend, kneel, lift (up to 25 lbs), climb, balance & more.
β’ π Work in loud environments.
β’ π οΈ Operate heavy equipment or work at heights over 20 feet.
β’ β οΈ Occasionally work with chemicals or hazardous materials.
π‘οΈ Environmental Notes
β’ Varying temperatures βοΈβοΈ
β’ Indoor/outdoor surfaces π§οΈ
β’ Changing light levels π‘
β’ Intermittent noise π
If you're energized by creating magical moments and love keeping things running behind the scenes, we'd love to meet you! ππ·π
Benefits
π Benefits of Joining Merlin Entertainments! π
π₯ Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
π΄ Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘
π Recognition Programs and Rewards: Celebrate your achievements and hard work!
πΌ 401(k) Program: Save for the future with company matching contributions.
π Tuition Reimbursement Programs: Get support for further education and career growth.
π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay Range USD $20.00/Hr.
Auto-ApplyFood and Beverage Lead
North Richland Hills, TX job
What you'll bring to the team π Food & Beverage Shift Lead
Peppa Pig Theme Park Dallas
Join the fun at Peppa Pig Theme Park Dallas as a Food & Beverage Shift Lead! π In this role, you'll help bring smiles to families every day by supporting cafΓ© operations, leading amazing hosts, and ensuring every guest experience is as joyful as a muddy puddle jump! π¦π½
As a Shift Lead, you'll serve as Supervisor on Duty when assigned, step into front-line host roles as needed, and play a key role in coaching and developing our team to deliver world-class guest service.
Qualifications & Experience π― Key Responsibilities
π’ Lead the Fun as Supervisor on Duty
Oversee smooth daily operations across Food & Beverage, Attractions, and Retail.
Act as a visible, confident leader ensuring everything runs safely and efficiently.
π§ π€ π§ Support & Inspire the Team
Assign and monitor daily tasks for front-line hosts.
Motivate and coach team members to be truly guest-obsessed π.
Evaluate performance and provide real-time coaching and feedback.
π Deliver Outstanding Guest Experiences
Ensure guests feel welcomed, heard, and delighted at every interaction.
Respond quickly and positively to guest concerns and help create magical recovery moments β¨.
Manage queues and guest flow in busy areas safely and efficiently.
π Training & Development Champion
Organize and support host training in areas like food safety, ride safety, retail standards, and profit protection.
Maintain training records and empower team members to succeed.
π Operational Support
Assist with training, stocking, inventory control, scheduling, and employee engagement when not duty managing.
Follow and enforce all health, safety, and compliance standards π¦Ί.
π
This role may include additional duties as needed to support park operations.
π Education & Experience
High school diploma or GED required.
At least 6 months of food & beverage experience (restaurant or cafΓ© preferred).
Strong customer service and guest interaction skills required.
Passion for entertaining children and families is a must! π
Proven ability to train, motivate, and lead others.
Fun, outgoing, confident leadership style with excellent communication skills.
π Licenses & Certifications
Ability to obtain required licenses or certifications as needed by law or operational requirements.
π Travel Requirements
Occasional local travel may be required.
π¦Ί Health & Safety Commitment
At Peppa Pig Theme Park, safety comes first!
Team members are responsible for the safety of themselves, their colleagues, and our guests.
Follow all Merlin Entertainments Health, Safety & Security policies and safe work practices.
Report incidents promptly and support investigations when required.
π Working Conditions
Attendance is an essential function of this role.
Must be available to work flexible schedules, including mornings, evenings, weekends, and holidays ππ.
πͺ Physical Demands
Ability to stand, walk, and move throughout the attraction for extended periods.
Comfortable using basic computer tools.
Ability to lift, push, pull, and carry items up to 50 lbs (with or without accommodation).
Must be able to bend, reach, twist, climb, balance, and crouch during daily activities.
Will work in a lively, sometimes loud environment πΆ.
π¦ Environmental Factors
Work may take place indoors and outdoors with varying temperatures.
Exposure to noise, lighting changes, moving equipment, and wet or uneven surfaces may occur.
π Ready to Lead the Fun?
If you love food, teamwork, and creating unforgettable experiences for families, we'd love to have you join our Peppa Pig family! π·π
Benefits
π Benefits of Joining Merlin Entertainments! π
π₯ Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
π΄ Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘
π Recognition Programs and Rewards: Celebrate your achievements and hard work!
πΌ 401(k) Program: Save for the future with company matching contributions.
π Tuition Reimbursement Programs: Get support for further education and career growth.
π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay Range USD $17.50/Hr.
Auto-Apply