Porter
Topgolf Payroll Services job in Austin, TX
Job Responsibilities
Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen spaces.
Empty trash receptacles and ensure proper disposal of waste.
Sweep, mop, and vacuum floors and perform routine maintenance tasks.
Assist in maintaining inventory of cleaning supplies and notify when reordering is necessary.
Report any maintenance or safety issues to the appropriate personnel.
Support the team in maintaining a safe and welcoming environment for guests.
Adhere to health and safety guidelines and regulations.
Critical Skills & Experience Requirements
Ability to perform cleaning tasks with attention to detail and efficiency.
Basic knowledge of cleaning products and equipment.
Physical fitness and stamina to perform cleaning duties.
Previous experience in a similar role is preferred.
Knowledge of health and safety regulations is a plus.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyPlatinum Admin
Topgolf Payroll Services job in New Braunfels, TX
Responsibilities
How You'll Do It
Retaining Platinum Member base at a rate of >50%
New Lead/Inquiry Follow-up/close
New Business Development
Member Communication/Account Management
Member Engagement Events and Gift Execution
Troubleshooting/ServiceNow ticket submission & follow-up
Assist in facilitating program training and distribution of communication to Playmakers
Communicate Effectively with Member Services as well as Members
Platinum Callaway Club & Material inventory management
Qualifications
What We're Looking For
High school diploma or equivalent
Administrative professional experience is preferred
Sales or Customer Service experience is preferred
Proficiency in MS Office products (Word, Excel, Outlook)
Ability to Manage a large volume of emails and phone calls daily
Process-oriented, organized, fast and accurate and able to work under pressure and meet project timeline goals
Attention to detail, commitment to quality, results driven, and Player focused
Excellent written and verbal communication skills, as well as email and phone etiquette
Ability to Manage a large volume of emails and phone calls daily
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-Apply
Accountable for taking orders and delivering food/beverages while providing prompt and friendly service.
Responsibilities:
Deliver a consistently high level of guest service to all guests in Theater.
Adhere to all company guidelines and standards for serving alcoholic beverages.
Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
Keep the assigned stations cleaned and stocked at all times.
Secure payment for all checks and process checks through the POS in a timely manner.
Build a relationship that makes guests want to return to Theater
If asked by Management, act as a peer mentor for new staff members.
Assistant General Manager
Austin, TX job
Compensation Range: $80,000.00 - $85,000.00 Plus Incentive Bonus based on Performance Alamo Drafthouse Cinema is looking for an experienced Assistant General Manager who wants to join us in our Mission; To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back. Alamo Drafthouse Cinema is an industry leader in the Dine-In Theater space. We are a place for movies, special presentations & programs, creative and delicious food (made from our scratch kitchen), and beverages of all sorts, all under one roof!
The Assistant General Manager is a champion of their people and a brand representative who aligns with and reinforces the company values, goals, and mission statement while ensuring Alamo Drafthouse Cinemas' standards of quality and service are achieved consistently. They are also responsible for developing their people to achieve the efficient and profitable execution of operations within the venue while creating an AWESOME WORK EXPERIENCE for their teams.
WHAT WE OFFER
* A fun workplace where you can be yourself and do awesome work!
* Free movies & food
* Paid time off
* Competitive pay
* Flexible scheduling
* Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES:
Grow Revenue + Control Costs
* Partner with the General Manager on the analysis of the P&L each period and collaboratively identify areas of opportunity to maximize efficiency.
* In partnership with the General Manager, oversee and ensure proper cash handling procedures are followed, including safe counts, petty cash, and bank drops.
Optimize the Guest Experience
* Uphold high-quality standards of the facility and equipment.
* Responsible for the smooth and efficient daily operations under the General Manager with the business acumen of understanding long- term growth goals of the venue and helping provide guidance around strategic decisions.
* Deliver an unparalleled guest experience through the best combination of food, drinks, and entertainment in an ideal environment for celebrating all-out fun.
* Maintain a safe and secure environment for all guests and staff.
Lead Your Team
* Lead, mentor, and develop salaried managers.
* In partnership with the General Manager, develop and grow a team with a goal of building a succession bench and increasing engagement and retention.
* Cultivate a team environment and foster a sense of community among the team that provides exceptional guest service and ensures all teammates perform at a consistently high level.
* Lead and influence staff through effective motivation (having FUN) and leveraging individual strengths to ensure guest satisfaction and maximum productivity.
* Select and develop Certified Trainers for more responsibility or internal promotability into the management program.
QUALIFICATIONS:
* Successful track record of managing high-volume, multi-faceted, and fast-paced operations.
* At least 3 years of successful management experience in the Restaurant, and/or "Eatertainment" industry in a similar role.
* Solid demonstrated experience managing financial and P&L responsibilities.
* Base knowledge of Legal and HR issues related to the hospitality industry, including liquor, labor, and health codes/statutes.
* Basic computer knowledge (Microsoft Office and G-Suite) and office skills required
* Demonstrated knowledge and execution of current operating standards.
* Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
* Has a heart of hospitality and a passion for building a successful and joyful work environment.
PHYSICAL REQUIREMENTS:
* Must be able to execute light lifting and transport items medium distances, up to 50 lbs
* Must be able to stand in one place for extended periods
* Able to walk up and down stairs many times over a course of hours
* Positions oneself to duck out of view of the guests in the theaters
* Operates POS entry using touchscreen devices.
* Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef's knives.
* Also, frequent exposure to heat, steam, fire, and noise.
OUR CORE VALUES:
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Company: Alamo Drafthouse Cinema
Guest Services
Austin, TX job
Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone.
Responsibilities:
Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating.
Provide guests with in depth membership information and pricing. Answer all questions in a timely manner while making the guest feel comfortable.
Use reservation system and seating chart according to IPIC policies.
Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
Build a relationship that makes guests want to return.
Use hospitable farewell techniques to say goodbye/thank you to every guest.
Secure payments and process through the POS in a timely manner.
If asked by Management, act as a peer mentor for new team member members.
Sanitation Specialist
Austin, TX job
The primary job of the Sanitation Specialist is to maintain the sanitation and safety standards of the unit. Continually moving about the unit and sanitizing surfaces, counters, door handles and restrooms. Cleaning and maintaining stocking levels in restrooms. Ensuring that all sanitation stations and hand sanitizer units are full and operable. Ensuring all appropriate signage with regard to sanitation and safety is in place. Monitoring the Bio-Scan units and maintaining their operational status. Maintains and re-stocks all Mass House Clean carts between sets. Supports management directives for additional sanitation needs. Submits order requests for additional product needs and supplies directly to the General Manager on a weekly basis.
Responsibilities:
Follows the prescribed sanitation guidelines for all products.
Circulates throughout the facility continually cleaning, sanitizing and preparing for future volume.
Prepares, manages throughout shift, and continuously keeps MHC carts stocked.
Continues to stay in Service Modality: Doors, Restrooms, Counters, Trash Cans, Repeat
Restrooms must be inspected and sanitized every 30 minutes
Details and Sanitizes hand rails, elevators, escalator rails, door pulls and counter tops continuously
Responsible for maintaining a time schedule for cleaning areas
Follow the Travel map for your specific site diligently throughout the shift
Follows all MSDS guidelines for product handling and deployment
Assists with cleaning and flipping auditoriums when needed
Exhibits professionalism at all times in the presence of guests, management, and fellow employees.
Follows work schedule provided and seeks opportunities to improve sanitation standards.
Proactively maintains BOH areas like kitchen lines, prep areas and break rooms.
Assumes the responsibility for maintaining the cleanliness of the unit and enforcing sanitation guidelines among the team. Notifying management when it is appropriate to further our safety and sanitation efforts.
Maintain inventory on all necessary sanitation and cleaning products
Any other responsibilities as assigned by the General Manager
Service Support
Topgolf job in Austin, TX
Immediate Hiring | Swing into a Job You'll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!
What We're Seeking
Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.
What's In It for You?
* Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
* Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify.
* Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
* Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
* Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
* Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?
What You'll Need to Succeed as a Service Support Playmaker
* A Positive Attitude - Because being a grump is no fun!
* One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
* Player Focus: You obsess over making our Players' experience the absolute best it can be.
* Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
* Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!
What you will do in the role:
* Role and Interaction with Players: Greet every Player with a smile and friendly energy. Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
* Key Aspect of the Role: Assist in preparing non-alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards.
* Contribution to Topgolf and Other Playmakers: Jump in to support the team where needed-whether that's restocking stations, helping on the tee line, or keeping common areas clean.
* Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the work area clean, safe, and compliant-because a great experience starts with a clean and safe environment!
* Commitment to Topgolf's Core Values: Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!
Physical Requirements:
Let's be real-this isn't your typical desk job! Here's what you'll need to do to thrive in this role:
* Lift and Move Things: You'll be handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential.
* On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
* Active Tasks: From task to task, you'll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
* Endurance: Whether it's a long shift or tackling a task that takes time, we're looking for someone who can keep up the pace in a high-volume working environment
Sound like a fit? We can't wait to meet you!
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Director of Instruction
Topgolf job in New Braunfels, TX
The Director of Instruction will instruct Topgolf Guests in golf skills in individual lessons or in groups, manage Topgolf leagues, tournaments and player development series. The Director of Instruction will be responsible for scheduling lessons and will manage and develop coaching and sales skills in the Lead Instructors.
How You'll Do It
Coordinate, schedule and maintain Guest lessons
Utilize swing analysis technology and learning theories, and integrate teaching aids in all programs
Grow the golf instruction platform at your venue, through marketing and community outreach
Direct tournaments and summer camps
Work with the events team to promote and teach lessons at events
Walk the tee line on all levels during peak times (when not engaged in golf instruction) to market platform / give impromptu lessons
Supervise information requests regarding or pertaining to schedule of lessons and instructional series.
Manage and implement ideas for player development series at venue level
Manage club fitting, club repair and general maintenance of equipment
Maintain inventory of golf services tools, technology and teaching aids
Meet budgetary requirements for the golf services program
What We're Looking For
2-3 years' experience teaching golf lessons with experience coaching different levels of golfers
2-3 previous sales experience required
PGA Membership; Class A Certification preferred
Bachelor's degree preferred
Management of an independent golf lesson program
Proven track record of successful instruction
Exceptional coaching ability
Social and interpersonal skills required to interact with all Topgolf Guests
Familiarity with swing analysis technology and launch monitor technology
Ability to develop positive and ongoing relationships with Guests
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyFacilities Associate
Topgolf Payroll Services job in Austin, TX
Job Responsibilities
Perform routine inspections and maintenance tasks on facilities equipment.
Monitor inventory of facility supplies and materials.
Assist in setting up and arranging meeting rooms and workspaces.
Conduct safety checks and report any hazards or issues.
Support facility security measures and access control.
Respond to facility-related requests and inquiries from employees.
Critical Skills & Experience Requirements
Basic knowledge of facility maintenance and repair procedures.
Ability to use hand and power tools safely and effectively.
Strong organizational skills for managing supplies and materials.
Effective communication and teamwork abilities.
Attention to detail in inspecting and maintaining facilities.
Prior experience in a similar role is a plus.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyTeam Lead
Topgolf job in Austin, TX
Job Responsibilities * Provide leadership and guidance to team members to achieve performance targets. * Monitor and evaluate team performance, providing regular feedback and coaching. * Collaborate with other departments to ensure seamless workflow and quality service delivery.
* Identify and resolve operational issues and guest concerns promptly.
* Promote a positive and inclusive team culture, fostering associate engagement and development.
* Ensure compliance with company policies, procedures, and safety standards.
* Prepare and present regular reports on team performance and key metrics.
* Perform other operational duties as assigned by your manager
Critical Skills & Experience Requirements
* High school diploma or equivalent work experience.
* Proven experience in a leadership or supervisory role.
* Excellent communication, interpersonal, and problem-solving skills.
* Strong organizational and time-management abilities.
* Ability to motivate and inspire a diverse team to achieve goals.
* Proficiency in relevant software and tools.
* Knowledge of industry-specific regulations and best practices.
* Availabilit to work varied shifts, including evenings, weekends and holidays
* Ability to stand and walk for long periods of time including maneuvering up and down stairs
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Accountable for preparing menu items and coordinating food orders while maintaining proper food storage and sanitation standards.
Responsibilities:
Ensuring proper food storage and sanitation standards to ensure guest safety.
Prepare menu items using recipes and presentation guidelines established by IPIC.
Ensure food quality will meet or exceed guests' expectations.
Coordinate food orders to support timely and efficient delivery to each guest.
Adapt to daily specials/menu changes and learn to prepare new items as required.
Cooperate with other BOH and FOH team members in a positive, friendly manner.
Demonstrate flexibility with special requests and substitutions (allergies, etc.).
Suggest and propose culinary improvements to Kitchen Management.
Guest Attendant (Seasonal)
Austin, TX job
Compensation Range: $18.00 - $22.00 Plus Tips Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including check-in, finding their theater, answering questions at the Concierge desk, confirming/taking orders in the theater, delivering food and beverage and processing payments. They have a laser focus on creating a world-class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. They know that it's okay to be off task if they're on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.
They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.
WHAT WE OFFER
* A fun workplace where you can be yourself and do awesome work!
* Free movies & food
* Paid time off
* Competitive pay
* Flexible scheduling
* Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES:
* Maintains kindness and understanding
* Organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
* Ensure order cards, safety, and guest needs are being taken care of in multiple theaters
* Launches and manages the guests' orders from POS entry to delivery
* Performs assigned opening and closing duties on specified shifts
* Maintains assistive listening and closed-captioned devices
* Maintains a positive and team-driven atmosphere
* Troubleshoot guest issues with the support of the management team
* Owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
* Maintains a working knowledge of our core and limited-time-only "LTO" menu offerings
* Maintains a working knowledge of the films and events playing in our theaters
* Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas
* Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
* Responsible for all guest-facing interactions and the overall guest experience in the theater
* Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
QUALIFICATIONS:
* 2+ years of experience in a high-volume restaurant/theater environment is a plus
* Proven ability to work collaboratively in a fast-paced work environment
* Schedule flexibility - early mornings, late nights, weekends, holidays
* Active alcohol certification with the applicable state agency
* Active food handlers certification with the applicable state agency
* Being a cinephile is a plus!
PHYSICAL REQUIREMENTS:
* Must be able to execute light lifting and transport items medium distances, up to 50 lbs.
* Must be able to stand in one place for extended periods
* Able to walk up and down stairs many times over a course of hours
* Positions oneself to duck out of view of the guests in the theaters
* Operates POS entry using touchscreen devices
* Ability to move with caution and operate in a busy/sometimes loud environment
OUR CORE VALUES:
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Company: Alamo Drafthouse Cinema
Assistant Facilities Manager
Topgolf job in New Braunfels, TX
The Assistant Facilities Manager helps the Facilities Manager lead the team in keeping our venues and grounds best-in-class. They are responsible for the overall maintenance of the venue - repair and replacement of equipment (including the game system and other technologies), building maintenance and repair, and maintenance and repair of hardware and machinery associated with the hospitality industry and our game system.
The Assistant Facilities Manager is also responsible for managing the Facilities team - hiring, scheduling, Associate development and training, and team building.
How You'll Do It
Support the Facilities Manager in the operation of the Maintenance Department
Monitor operation and proper use of all equipment and systems
Control department budgets and spending
Monitor the use and inventory of spare parts, maintenance supplies, and equipment
Coach and develop the Facilities team and drive Associate engagement
Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Ensure that Facilities Associates and Porters are adequately trained, equipped, and engaged
Delegate and follow-up on the completion of tasks
Maintain safety, health, and environmental policies and procedures
Ensure city, county, state, and federal regulations relating to the maintenance department are met
What We're Looking For
3+ years maintenance experience with at least 1 year of recent supervisor experience.
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management and organization skills
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Ability to lift items weighing up to 50 lb.
Ability to stoop and bend
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyOffice Admin
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Assist in managing and organizing office operations and procedures.
Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel.
Maintain office supplies, equipment, and inventories, replenishing as needed.
Prepare and edit documents, reports, and presentations as required.
Take refund requests, receipt requests, and paperwork verification.
Critical Skills & Experience Requirements
Proven experience in an administrative or office support role.
Proficiency in office software including word processing, spreadsheets, and email tools.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in work.
Ability to maintain confidentiality and handle sensitive information.
Cash handling experience
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyFacilities
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Perform routine inspections and maintenance tasks on facilities equipment.
Monitor inventory of facility supplies and materials.
Assist in setting up and arranging meeting rooms and workspaces.
Conduct safety checks and report any hazards or issues.
Support facility security measures and access control.
Respond to facility-related requests and inquiries from employees.
Critical Skills & Experience Requirements
Basic knowledge of facility maintenance and repair procedures.
Ability to use hand and power tools safely and effectively.
Strong organizational skills for managing supplies and materials.
Effective communication and teamwork abilities.
Attention to detail in inspecting and maintaining facilities.
Prior experience in a similar role is a plus.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyExecutive Sous Chef
Topgolf job in Austin, TX
How You'll Do It
Supervise the team in providing best-in-class culinary experiences
Coach and develop the team and drive Associate engagement
Delegate tasks
Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Monitor inventory and purchase product
Maintain food and labor costs according to budget, with a full understanding of COGS
Select and develop recipes to corporate approval
Manage standardization of recipes to ensure consistent quality
Establish presentation technique and maintain quality standards
Plan and cost menus for special events, chef choice menus as directed
Ensure proper equipment operation, maintenance and cleanliness
Oversee safety and sanitation in the kitchen
What We're Looking For
Minimum of 5 years in culinary management
Proven ability to develop a culinary team
Bachelor's degree or related culinary degree preferred
Ability to work in a fast paced environment
Ability to stand and exert well-paced mobility for the duration of a scheduled shift
Ability to stand and walk for extended periods of time
Ability to lift items weighing up to 50 lb.
Ability to stoop and bend
Ability to work in high-temperature conditions (up to 100 degrees) for extended periods of time
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyEvent Sales Admin
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Assist the event sales team in managing client inquiries and bookings.
Coordinate event logistics, including scheduling and room setup.
Communicate with clients to gather event requirements and preferences.
Provide excellent guestservice by addressing client queries and concerns.
Maintain accurate records of client interactions and bookings.
Collaborate with internal teams to ensure the successful execution of events.
Critical Skills & Experience Requirements
Strong organizational and administrative skills.
Excellent communication and customer service abilities.
Detail-oriented with the ability to manage multiple tasks simultaneously.
Proficiency in office software and booking systems.
Previous experience in event coordination or administrative roles is a plus.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyDishwasher
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Wash dishes, glassware, flatware, pots, or pans using dishwashers or by hand.
Place clean dishes, utensils, and cooking equipment in designated storage areas.
Maintain kitchen work areas, equipment, and utensils in clean and orderly condition.
Sweep and mop floors, empty trash, and ensure cleanliness and safety in the kitchen area.
Sort and remove trash, placing it in designated pickup areas.
Ensure compliance with sanitation regulations and food safety guidelines.
Assist with unloading and storing deliveries.
Perform other kitchen duties as assigned by the culinary team or supervisor.
Critical Skills & Experience Requirements
No specific educational requirements; a high school diploma or equivalent may be preferred.
Proven experience as a dishwasher or in a similar role is a plus.
Ability to work in a fast-paced and demanding kitchen environment.
Attention to detail and a commitment to maintaining cleanliness and hygiene standards.
Physical stamina to stand for extended periods and lift heavy trays or dish racks.
Basic knowledge of sanitation regulations and food safety standards.
Team player attitude with effective communication skills.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyKitchen Manager
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers.
Ensure the kitchen operates smoothly, meeting food safety and quality standards.
Oversee food preparation, including recipe adherence and portion control.
Monitor inventory levels and order kitchen supplies and ingredients as needed.
Train kitchen staff in proper food handling, cooking techniques, and safety procedures.
Coordinate with the front-of-house staff to ensure timely and accurate food service.
Address and resolve kitchen-related issues and emergencies.
Critical Skills & Experience Requirements
Prior experience in a kitchen management or supervisory role.
Strong leadership and team management skills.
Excellent knowledge of food safety and sanitation practices.
Ability to work in a fast-paced kitchen environment and adapt to changing demands.
Proficiency in kitchen equipment operation and maintenance.
Effective communication skills to coordinate with kitchen and front-of-house staff.
Understanding of inventory management and ordering processes.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyFront of House: Server, Bartender, Bar Back, Golf Services, Service Support
Topgolf Payroll Services job in New Braunfels, TX
Job Responsibilities
Greet and assist guests in a friendly and welcoming manner.
Manage reservations, seating, and waitlist to optimize table turnover.
Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.
Critical Skills & Experience Requirements
Excellent interpersonal and customer service skills.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Strong organizational skills with attention to detail.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-Apply