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Globe Life Part Time jobs - 54 jobs

  • Part-Time PM Customer Retention Representative (Remote)

    Globe Life Family of Companies 4.6company rating

    McKinney, TX jobs

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: High school diploma or equivalent. Basic Microsoft Office Skills, including Word, Excel, and Outlook. Minimum Typing speed of 30 wpm. Experience in a call center environment preferred. Some experience in insurance and/or sales is preferred. Excellent verbal and written communication skills. Ability to solve complex policyholder issues with a positive attitude. Ability to work in a fast-paced environment and work well under pressure. Knowledge of life and/or health insurance terminology preferred.
    $62k-109k yearly est. 60d+ ago
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  • Customer Service Supervisor

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team! In this role, you will be responsible for managing a team of Customer Service Representatives, ensuring efficient daily operations by providing training, coaching, performance feedback, resolving escalated customer issues, and analyzing data to improve service quality and processes. This is a remote / work-from-home position. What You Will Do: Develop a high-performing team by coaching, mentoring, and training customer service representatives. Ensure KPI's are met. Update and analyze daily & monthly reports. Ensure timecard accuracy and sign off on payroll closing for the week. Perform QA monitoring to ensure customer satisfaction and accuracy. Perform side-by-side nesting silent monitoring. Utilize Enlighten and Nexidia for coaching opportunities. Answer questions from staff and provide guidance and feedback. Resolve escalations professionally. Review and approve outgoing written communication from agents to customers. Ensure adherence to established attendance policies and procedures. Create and deliver corrective action as needed for attendance, adherence, and policy violations. Assist with initial interviews for new hires as needed. Create and administer annual performance reviews. Facilitate team meetings. Keep senior management informed on all issues and problems. Creating ways to optimize procedures and keep staff motivated. Monitor daily activities and customer service queues to ensure efficient and timely service delivery across various communication channels. Analyze customer service data and feedback to identify areas for improvement, and help develop, implement new standards and procedures. Prepare reports, maintain documentation, and communicate with staff and management regarding customer service performance and issues. What You Can Bring: High school diploma or equivalent; a college degree is preferred. 2 or more years of relevant management experience. Customer Service Experience with proven experience as a call center supervisor or similar supervisory position. Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, Teams, and general working knowledge of the Internet for business use. Knowledge of performance evaluation procedures. Outstanding communication and problem-solving skills. A result-oriented and forward-thinking approach. Ability to work under pressure as well as work well with others. Ability to multitask and prioritize competing priorities to meet deadlines. Excellent time management skills. Ability to learn and adapt to change quickly. Superb organizational and leadership skills. Schedule flexibility to meet call center hours of operation. Must be dependable and punctual to ensure call center needs are met. Must be professional with the ability to maintain confidentiality. Type 25-30 WPM. Ability to professionally handle and resolve escalated issues. Must maintain and/or exceed department KPI goals: Attendance, Average Handle Time, Adherence, Utilization, Contacts. Must possess excellent oral and written communication skills. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $32k-40k yearly est. Auto-Apply 2d ago
  • Associate Disability Claims Examiner (Virtual)

    Prudential Financial 4.8company rating

    Newark, NJ jobs

    Job Classification: Operations - Insurance Operations At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions! The Associate Disability Claim Examiner will be responsible for handling a claim block of routine disability claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions. The current Employee Work Arrangement (EWA) for this position is Fully Remote. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office. What you can expect: Will effectively and accurately manage a block of routine Disability claims. Focus on customer experience to deliver the best experience for our customers. Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers. A strong customer focus evidenced through maintaining customer relationships. What you'll need: 1 year in Short Term Disability claim management, or related health claim field experience desired. Strong written and verbal communication skills demonstrated in previous work experience (preference for Bilingual verbal communication in Spanish and English) Proven customer service skills. Claim/risk management skills and technical knowledge in contract interpretation and administration. PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint). It'd be a plus if you had: Bi-Lingual in Spanish and English languages Success in achieving Individual Development goals. Results oriented with an ability to organize and analyze information. Strong organization, critical thinking and time management skills. Demonstrated ability to adapt to the changing needs of an organization. Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. Additional Requirements: This position will work virtually, therefore new hires must be able to provide the following & all new hires who work remotely will be held accountable to these standards: Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary. Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers. Quiet area in your home with minimal distractions and noise free. Reliability and Dependability throughout our extensive training program is required. #LI-MG1 What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $42,000.00 to $69,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
    $42k-69.3k yearly Auto-Apply 15d ago
  • Manager, Financial Reporting (Virtual)

    Prudential Financial 4.8company rating

    Newark, NJ jobs

    Job Classification: Finance & Accounting - Finance & Accounting At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions! As part of the Corporate Controllers Department and the CFO Organization of PFI, the Financial Services Organization (FSO) is responsible for the controllership activities in support of the U.S. business units including international activities performed domestically. The Financial Accounting & Analysis (FSO A&A) team supports monthly, quarterly, and annual GAAP and Statutory close processes, including journal processing, reconciliations, and analysis of balance sheet and income statement drivers. The team partners closely with most of the Prudential business units and other corporate areas. This individual will have financial close responsibilities to ensure that all monthly, quarterly and annual accounting/reconciliation responsibilities are completed. Individuals at this level typically have some understanding of the firm's different businesses and related economics as well as some industry experience and/or subject area expertise in one or more specific skill sets, business areas, or products. The current current employee work arrangement for this position is Fully Virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office. What you can expect: Ensure timely and accurate completion of general ledger close responsibilities by staff, including review and approval of journal entries and reconciliations Serve as a point person for multiple business units and corporate areas for any requests on close activities, reinsurance and new initiatives Supervise and guide offshore Staff Seek out and/or develop efficiencies and improve effectiveness by instituting best practices in processes Support quarterly/annual audits by Internal Audit, as well as, independent external auditors Ensure adequacy of internal controls over financial reporting and compliance with Sarbanes-Oxley and Model Audit Rule requirements Support Reinsurance and new product launches as well as other project initiatives as assigned Prepare specific balance sheet and income statement driver analyses and reconciliations (i.e. Actuarial drivers, GAAP trending and variances, etc.) Continuously monitor workload balance across Associates and adjust as necessary Champion FSO values and process design principles with Staff and business partners What you'll need: Bachelor's or Graduate degree in Accounting or Finance (CPA a plus) Minimum eight (8) years of related experience Knowledge of GAAP and Statutory accounting principles Insurance and/or Reinsurance experience a plus Ability to manage multiple responsibilities under challenging time frames Strong organizational, analytical and problem solving skills Strong collaborative and partnering skills Highly motivated, proactive, detail oriented Strong Microsoft Excel skills Experience with Prudential Financial systems a plus (Oracle, Oracle BI, Essbase/Smartview, & other financial statement applications) Excellent oral and written communication skills Ability to work overtime during peak periods At Prudential, you can: Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward. We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoypushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose. What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
    $114.5k-188.9k yearly Auto-Apply 17d ago
  • Account Executive

    Prudential Financial 4.8company rating

    Hartford, CT jobs

    Job Classification: Sales - Sales At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions! This individual will be part of the team responsible for facilitating Prudential life insurance product sales between Prudential and Brokerage General Agencies (BGAs) serving the Institutional Sales Channel (primarily Banks, Wirehouse and Independent Broker Dealers. This position will report directly to the Divisional Vice President. The current EWA for this position is Fully Virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office. What you can expect: Meeting with assigned BGA partners and working directly with their Point-of-Sale wholesalers to support their marketing efforts within Institutions. There will be travel between 40-60% of the time Efficiently coordinate resources (Distribution Support, Sales, and Marketing Support, Internal and External Wholesalers, Advanced Marketing, New Business, Post Issue, Compensation, E-Commerce) to increase production and market penetration within the Institutions Providing the Institutional account: product knowledge, training, sales ideas, problem solutions, facilitation of valuable communication between the BGA, their wholesalers, the Institutions and our support team, and above all - quality service Serve as a point of escalation for issues or problems on specific insurance cases and will expedite their resolution Working closely with Pru National Account Executive's, Regional Vice Presidents, (Wholesalers), etc. and providing input in the creation of the overall Institutional plan and implement these business plans successfully as it relates to your region and accounts The individual is expected to travel to visit with targeted point-of-sale wholesalers for our BGA's, conduct meetings and provide training to Institutional producers in support of their marketing efforts What you'll need: FINRA Series 6 or 7 and 63 required Excellent presentation skills (overall) including basic sales, communication skills (written and verbal), and sales training skills (preferred) Knowledge of Life Insurance Products Specifically Universal Life, Variable Life, Survivorship, Term, including Guaranteed products and riders, and general policy benefits and administration. This would also include general product competitiveness within each product and market Proficient time management skills, negotiation skills and ability to influence others - assertiveness is critical It'd be a plus if you had: Two years plus experience in marketing or selling life insurance (experience with wirehouses preferred) Leadership skills to direct and motivate others toward the achievement of objectives. Ability to understand, develop, and apply management information reporting to find opportunities, support planning, and further deeper relationships with the Institutions. At Prudential, you can: Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward. We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose. What we offer you: Market competitive base salaries, with a yearly bonus potential at every level Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave Retirement plans: 401(k) plan with company match (up to 4%) Company-funded pension plan Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. What we offer you: Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
    $52k-74k yearly est. Auto-Apply 16d ago
  • Remote Position - Beginner Friendly | Flexible Schedule

    Globe Life Ao 4.6company rating

    Dallas, TX jobs

    Start Your 2026 Career From Home Company: Globe Life AO Now Hiring Nationwide (U.S.) Looking to start 2026 with a real remote career, weekly pay, and growth potential? Globe Life AO is expanding fast and hiring motivated beginners who want flexibility, training, and income growth - no experience required. Apply today Interview within 24-48 hours Start earning immediately What You'll Get 100% Remote - Work from anywhere in the U.S. Weekly Commission-Based Pay + performance bonuses Flexible Schedule - Full-Time or Part-Time Full Training Provided - We train you from Day 1 Union-Backed Benefits (Life, Health, Retirement) Fast Virtual Hiring Process Supportive Team & Career Growth What You'll Do (Simple & Trainable) Connect with clients via calls, texts, emails, and chat Explain and personalize insurance benefit options Maintain accurate client records Work with a positive, goal-driven remote team Grow your skills and income over time What We're Looking For No experience needed (training provided) Strong communication & people skills Organized, dependable, and coachable Comfortable using Zoom, email, and online tools 18+ and authorized to work in the U.S. Willing to obtain a Life & Health Insurance License (We guide you through the process) Popular Search Keywords Remote Jobs, Work From Home, Entry-Level Remote, No Experience Needed, Flexible Schedule, Hiring Immediately, Online Jobs, Beginner Friendly, Immediate Start, Weekly Pay, Virtual Work Ready to Apply? Tap “Apply Now” Our team will reach out within 24-48 hours to schedule your virtual interview. Start 2026 with a remote career that rewards effort, growth, and ambition. Join Globe Life AO today.
    $31k-35k yearly est. Auto-Apply 18d ago
  • Work From Home Representative | Entry Level | Flexible Schedule | Hiring Immediately

    Globe Life 4.6company rating

    Houston, TX jobs

    START YOUR NEW CAREER FROM HOME - APPLY TODAY, START THIS WEEK! We're looking for motivated individuals ready to take control of their future. At Globe Life AO, you'll enjoy: Flexible schedules Full training provided High income potential All without leaving your home. No experience? No problem. We'll give you everything you need to succeed. ✅ WHAT WE OFFER: High earning potential - No cap on income Full training provided - No experience required Flexible schedules (Full-time or Part-time) 100% remote work from home Rapid career growth opportunities Hiring immediately - Start this week YOUR ROLE: Making outgoing calls, emails, texts and chats from clients Provide clear answers and process requests. Maintain professionalism and positivity. REQUIREMENTS: Computer/laptop with internet access. Positive, coachable, and reliable. Ability to work independently and with a team. No prior experience required - we train you! Must be willing to get Licensed in Life and Health Insurance Must be a US Resident AVERAGE EARNINGS: $800-$1,200 weekly (Weekly Commission based Salary + performance bonuses). APPLY NOW - INTERVIEWS ARE FILLING FAST! Your future is one click away. Hit Apply Now and start your new career from home this week. Spots are limited - don't wait!
    $800-1.2k weekly Auto-Apply 60d+ ago
  • Manager, Workday HR Admin & Product Owner

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Manager, Workday HR Admin & Product Owner? Globe Life is looking for a Manager, Workday HR Admin & Product Owner to join the team! In this role, you will serve as a key strategic business leader at the intersection of HR process, people, and technology - driving innovation, efficiency, and excellence in our people systems. This role will partner with business leaders and IT to enhance the vision for Workday's HCM functionality, ensuring workflows align with business objectives, meet compliance requirements, and deliver excellent employee experience. Acting as the voice of the customer within HR Technology as the Product Owner, the Manager will collaborate closely with HR leaders, IT technical teams, and stakeholders to translate strategic priorities into scalable Workday solutions that enable data-driven decisions and operational success. As the Manager of the HR Admin team, this role will lead and develop Workday administrators, each specializing in specific workstreams such as Core HCM, Compensation, Benefits, Learning, Talent, and Payroll. The Manager will oversee productivity, ensuring their collective work aligns to a unified product vision and consistently delivers value-driven support to the organization. This is a remote / work-from-home position. What You Will Do: Product Owner Responsibilities: Own and prioritize the product backlog for Workday HCM features based on business value, stakeholder feedback, and technical dependencies. Translate business requirements into detailed user stories with clear acceptance criteria and definition of final deliverables. Collaborate directly with development and configuration teams to ensure user stories are well-defined and actionable. Facilitate sprint planning, backlog refinement, and sprint reviews to maintain development velocity and quality. Conduct regular stakeholder demos and gather feedback to validate deliverables and inform backlog priorities. Make tactical product decisions within the established product roadmap and strategy. Coordinate user acceptance testing and validate that delivered features meet acceptance criteria. Manage release coordination with IT teams to ensure proper testing and deployment processes. Serve as the primary point of contact between HR stakeholders and the technical delivery team. People Leadership Responsibilities: Lead and develop a team of Workday HR administrators across Core HCM, Compensation, Benefits, Talent, Learning, and Payroll modules. Set clear performance expectations and provide regular coaching and feedback to team members. Conduct performance reviews and create individual development plans aligned with career growth objectives. Foster cross-functional collaboration and knowledge sharing among team members to build expertise across modules. Ensure team adherence to governance standards, security protocols, and best practices. Manage team capacity and workload distribution to optimize delivery and prevent burnout. Recruit, onboard, and retain top talent for the Workday administration team. What You Can Bring: Bachelor's degree in business administration, computer science, or related field. 3-5 years Workday HCM experience with hands-on configuration and administration. 2-3 years of leadership experience with technical or HR teams. Workday certification, preferred. Knowledge of employee lifecycle, compensation planning, benefits administration, talent management, and payroll operations. Knowledge of data privacy, compliance requirements, and security protocols. Understanding of Workday APIs, data flows, integration requirements, and system architecture principles. Scrum, sprint planning, backlog management, and user story writing. Able to translate business needs into technical language and specifications. Relationship and expectation management across multiple departments. Able to balance competing priorities based on business value, technical constraints, and stakeholder priorities. Understanding of UAT processes and validation of acceptance criteria. Understanding of HR processes and compliance requirements. Experience creating clear requirements, process maps, and decision logs. Able to translate between technical and business stakeholders. Successful record of leading teams through system updates and process improvements. Development of team members' technical, professional, and specialized functional skills. Able to facilitate successful cross-training programs. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $76k-103k yearly est. Auto-Apply 12d ago
  • Sr. Life Insurance Underwriter (Remote)

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities! In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments. This is a remote / work-from-home position. What You Will Do: Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition. Implement underwriting policies and procedures for new business processing and other department processes. Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines. Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls. Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results. Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements. Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens. Manage aging cases and referrals from other underwriters and screeners. Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management. What You Can Bring: Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree. Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses. Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology. Minimum of 3 years' experience in an Underwriter role or above. Daily application of critical thinking and complex problem-solving skills. Strong verbal and written communication skills. Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $49k-86k yearly est. Auto-Apply 14d ago
  • Sr. .NET Developer

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: PriMARY Duties & Responsibilities Serve as the senior developer for the analysis, troubleshooting and evaluation of technology issues as well as design, development, implementation, and support of applications. Report and document problematic issue and escalate accordingly. Solve mid to high-level technical issues ranging from general software questions to advanced machine interface or 3rd party integrations. Track and maintain customer service requests and work orders Work with internal and external users, developers, and testing teams as needed to ensure the team is delivering value to the business. Serve as a day-to-day contact for clients, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting a playbook for success. Communicates fluently and effectively both formally and informally. Able to speak with a business and technical orientation when appropriate Help create new knowledge center articles & tutorials with screenshots to assist the client. Identifying team process gaps and work proactively to close them Identifying improvement opportunities and create actionable recommendations Reviewing and maintaining standard operating procedure for team processes Assist manager with establishing and managing SDLC standards. Help onboard and mentor other team members, may supervise Participates or performs performance reviews of other staff members as applicable Participates in architectural reviews with Solutions Architect Demonstrates leadership; Both technical and non-technical Works under broad direction Work is often self-initiated Establishes milestones and has a significant role in the delegation of responsibilities Rapidly absorbs most technical information and communicates effectively at all levels to both technical and non-technical audiences Understands the available standards, methods, tools, technologies, and applications relevant to own specialism and suggests alternatives to the norm Knowledge, Skills, & Abilities Quickly analyze situations, identify solutions, and make clear and informed recommendations Effectively handle several diverse and potentially complex problems at the same time Able to understand how end users utilize their applications. Successfully manage workload to deliver quality deliverables that meet requirements and timelines. Effective resolution and de-escalation tactics to address issues without the need to escalate to [Sr.] Manager in all cases Understands when to notify [Sr.] Manager of issues which impact productivity or the ability to meet expectations. Must have effective organizational and multi-tasking skills. Ability to translate complex concepts for a variety of business and technical audiences to confirm understanding Strong conceptual, analytical, problem solving and troubleshooting skills. Excellent written and verbal communication skills with project team and client resources. Bilingual (English/Spanish) a plus Core Technologies .NET (C#, ASP, MVC) Test Driven Development Object Oriented Development Knowledge of Microsoft's .NET framework. Applicable to all employees of Globe Life & Accident and its subsidiaries: · Reliable and predictable attendance of your assigned shift · Ability to work full time and/or part time based on the position specifications. Education & Work Experience required Bachelor's or Master's degree in Computer Science, Engineering or other related field; or equivalent work experience 7+ years of Technical Support or equivalent experience 9+ years recent hands-on software development work experience in Restful API, C#, .NET, Entity Framework, MVC, WCF, Web Services, XML, AWS Experience developing & monitoring project work plans and interacting with senior management. Proven experience in meeting deadlines and managing multiple priorities. Excellent communication skills, both verbal and written, including presentation skills Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $85k-104k yearly est. Auto-Apply 2d ago
  • Travel Specialist (Remote)

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Travel Specialist? Globe Life is looking for a Travel Specialist to join the team! In this role, you will be responsible for reconciling the corporate travel department credit cards and assisting in reconciling agency gathering/meeting expenses. Excellent organizational and communication skills are integral to this role. This person will also be responsible for providing other supporting documentation that will be needed by the department at the request of our vendors and other departments. This is a remote / work-from-home position. What You Will Do: Download monthly Corporate Travel Card statements. Create EIB uploads for AP processing. Send monthly summary of statements to VP/Executive Management for review/approval. Code all transactions, attaching necessary documentation in expense system. Request any missing documentation from traveler or hotel, escalating to management when necessary. Audit charges for validity - appropriate pricing and approved expenses. Report any needed reimbursements when appropriate. Validate all receipts are saved in appropriate accounting folders. Create/submit correcting journal entries for any charges that were incorrectly coded. Assist with department generated payments and securing appropriate approvals as needed. What You Can Bring: High school diploma required; Associate or Bachelor's degree preferred. 2+ years experience with Concur expense. Proficiency with Workday or other ERP software. Clear and concise communication skills. Concur/Workday expense knowledge. Microsoft Excel & Word - intermediate to expert is preferred. Time management to manage multiple deadline. Ability to work on multiple tasks consecutively, transition between tasks without losing place. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $42k-64k yearly est. Auto-Apply 20d ago
  • Regional Sales Director (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Regional Sales Director? Globe Life is looking for a Regional Sales Director to join the team! In this role, you will be responsible for working with 4-6 agencies to direct and impact company systems, including training systems, recruiting and onboarding processes, and leadership development and advancement. This is a remote / work from home position. What You Will Do: * Work directly with each Agency Owner to set and implement goals and objectives. * Mentor middle management to achieve career goals and advancement, including candidates for new Agency Owners. * Assist Agency Owner with coaching inspection and correction on deviations from systems or objectives. * Overall Growth of the agencies assigned by implementing & inspecting company systems. * Other duties as assigned. What You Can Bring: * 10+ years insurance industry experience. * College degree preferred. * Good communication skills, verbal and written. * Accountability and conflict resolution skills. * Computer savvy. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $101k-124k yearly est. 9d ago
  • Underwriting Clerk (Hybrid)

    Globe Life Family of Companies 4.6company rating

    Broadview Heights, OH jobs

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Underwriting Clerk? Globe Life is looking for an Underwriting Clerk to join the team! In this role, you will be responsible for reviewing and processing of Life and Health new business applications for insurance coverage, from receipt to final status in accordance with established procedures and guidelines in a timely manner and meeting departmental quality/production standards. Reviewing of documents for completeness, accuracy, and compliance with each state. The Underwriter also manages daily workflow and supports the department with various functions. This is a hybrid position located in Broadview Heights, OH (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: Daily review and preparation of new business applications received in office; and correspondence to team on incoming business. Review and process electronic and all paper applications in the FHD system. Review and process all Heritage Whole Life (HWL) and Child Whole Life (CWL) applications in IHL's mainframe. Review HWL and CWL policy records for maximum allowable coverage. Communicate issues with writing agent; follow up and review all refer to underwriting for medical investigation to determine if eligible for coverage. Scan and index all supplemental and life applications including pended items into Onbase. Send a final count email to IHL of how many HWL applications are being sent to them. This includes applications that are in good order (IGO), pended, or declined. In constant communication with team concerning incoming documents from agents for new business and corrections. Responsible for issuance of all pending applications that are received in the office. Print, assemble and mail CWL policies weekly. Complete processes for errors, pending and withdrawn applications. Review all Department of Insurance requests for Life policies for deceased policyholders. Work closely and communicate effectively with Life team at IHL, Milliman, and IRIX. Medical investigation and follow up for policies pending for further medical review. Watch for trends, issues or potential fraud along with assisting with agent practice investigation. Assists with complaint research, follow-up and resolution. Effectively communicate with agents and agency owners regarding new business submission, underwriting guidelines, procedures and state specifics for each product. Updating of processing manuals on a consistent basis. Complete assigned projects in the planned timeframe. Review and reconcile invoices from MIB for payment. Review and analyze all New Business for group additions and makes determination of effective date and agent advance. Make group additions phone calls to verify eligibility of employee(s) applying for coverage. Send out additions letter with copy of payroll form when applicable. Prepare new group business for billing representative to make contact with Payroll administrator and create new profile set up. Evaluate each Group for bill payment delinquency and update any pertinent information related to the group. Reviews each application for proper documentation including payroll group agreement and payroll authorization forms. What You Can Bring: Excellent verbal & written communication skills. Ability to ask probing questions, understand concerns, and overcome objections. Proficient in Word, Excel, and Outlook. Ability to learn new computer system. Ability to navigate company website to assist with questions and find state specific forms. Knowledge of customer service principles and practices. Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team. Must possess a professional friendly attitude and be able to quickly develop rapport with agents and agency owners. Type 25-30 wpm. Strong attention to detail. Ability to handle multiple tasks and deadlines. Ability to professionally handle and resolve escalated issues. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $30k-34k yearly est. 60d+ ago
  • .URGENT HIRING: Entry-Level WFH Veteran Benefits Specialist | Customer Service Experience a Plus

    Globe Life 4.6company rating

    Irving, TX jobs

    Employment Type: Full-Time | Part-Time Compensation: $90,000-$120,000 annually Extras: Weekly Pay | Equity Opportunity | Bonus Program AO Globe Life is expanding and looking for motivated professionals who want to make a meaningful impact while growing their career. This entry-level, fully remote role is perfect for individuals with customer service experience who want to transition into a career helping veterans secure their benefits. All leads are warm and pre-qualified-no cold calling, door-to-door sales, or prospecting required. You'll have the tools, training, and support to succeed from day one. Key Responsibilities Conduct virtual benefit consultations with individuals and families. Leverage your customer service experience to build trust and guide clients. Assess client needs and recommend customized life, accident, and supplemental insurance solutions. Guide clients through the enrollment process professionally and clearly. Maintain accurate records and ensure compliance using digital systems. Participate in weekly training calls, team meetings, and coaching sessions. Collaborate with teammates to share strategies and achieve collective goals. What We Offer 100% Remote - work from anywhere in the U.S. Flexible scheduling to support work-life balance. Weekly pay via direct deposit. Warm, pre-qualified leads provided-no outbound prospecting. Full training and licensing support for entry-level candidates. Health insurance premium reimbursement. Performance bonuses available monthly and quarterly. Advancement opportunities into leadership roles. Collaborative and supportive team environment. Ideal Candidate Profile Strong communicator with experience in customer service. Confident on virtual platforms like Zoom. Self-motivated and capable of working independently. Detail-oriented and comfortable with technology (Zoom, CRMs, cloud-based tools). Legally authorized to work in the U.S. Equipped with a Windows-based PC/laptop and reliable internet connection. About AO | Globe Life For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to deliver essential benefits that protect working families across the United States. Our mission is built on service, impact, and long-term career growth opportunities. Ready to Make an Impact and Build Your Career? If you're motivated, professional, and ready to help veterans protect their benefits while earning a high income from home, we want to hear from you. Apply Now and Start Your Journey!
    $32k-38k yearly est. Auto-Apply 55d ago
  • Inbound Sales Agent (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Inbound Sales Agent? Globe Life is looking for an Inbound Sales Agent to join the team! In this role, you will be responsible for receiving and making calls with the intent of promoting and selling Globe Life Insurance products to new and existing customers. The Inbound Sales Agent will provide consultative sales support to match new and existing customers with the products that best meet their needs. A successful candidate will need to be a sales-driven person skilled at interacting with the public by phone. This is a remote / work-from-home position. The schedule is as follows: * Week 1: M-F 11:30 am-8:00 pm * Week 2: M-F 11:30 am-8:00 pm and Saturday 8:00 am-4:30 pm or 8:30 am-5:00 pm with 1 weekday off during the week, with rotating Saturdays. What You Will Do: * Sell insurance products to new and existing customers. * Handle inbound calls and make follow-up calls. * Responsible for closing business and generating revenue for the company. * Close new accounts by interacting with customers primarily via telephone or email. What You Can Bring: * High school or equivalent. * Sales, Insurance, and/or Call Center experience is a plus. * Ability to work in a fast-paced environment. * Proficient with technology with emphasis in Microsoft Excel, Outlook, and Adobe. * Excellent written and verbal communication skills with the ability to speak clearly and have an excellent phone voice. * Self-motivated team player, goal-oriented, and driven to succeed. * Confident and passionate. * Organizational skills with the ability to multitask by talking, using technology, and listening. * Excellent work ethic. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $54k-73k yearly est. 9d ago
  • Insurance Verification Specialist (Remote)

    Globe Life and Accident Insurance Company 4.6company rating

    Remote

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Insurance Verification Specialist? Globe Life is looking for an Insurance Verification Specialist to join the team! In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy. This is a remote / work-from-home position. What You Will Do: Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment. Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed. Clearly explain the application process to potential customers. Accurately complete additional paperwork as needed. Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database. Transfer calls to the appropriate department as needed. Successfully meet the minimum expectation for departmental key performance indicators (K.P. I's). What You Can Bring: Minimum typing requirement of 35 wpm. Excellent oral and written communication. Superior customer service skills required - friendly, efficient, good listener. Proficient use of the computer, keyboard functions, and Microsoft Office. Ability to multitask and work under pressure. Knowledge of medical terminology and spelling is a plus. Excellent organization and time management skills. Must be detail oriented. Have a desire to learn and grow within the Company. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $31k-35k yearly est. Auto-Apply 14d ago
  • FEP Outbound Sales Specialist (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next FEP Outbound Sales Specialist? Globe Life is looking for an FEP Outbound Sales Specialist to join the team! In this role, you will be responsible for conducting outbound and receiving inbound calls to determine the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders as needed. A successful candidate will need to be performance-driven and skilled at interacting with the public by phone. This is a remote / work-from-home position. We have full-time and part-time positions available. What You Will Do: * Make outbound calls to newly issued business to welcome them to the Globe Life Family, ensure their policy(s) are accurate, and assist with any additional information pertaining to their new policy. * Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy. * Make outbound calls to internet-generated leads to warm up potential customers for our Sales Team. * Be able to explain policy benefits. * Complete necessary paperwork when needed. * Assist with correspondence and error corrections for policy service. * Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers. What You Can Bring: * High School diploma or equivalent, some college preferred. * 1+ years of customer service or 1+ years of a professional environment in a customer service-related atmosphere. * Licensed in Life, Accident, and Health Insurance is preferred, but not required. * 1+ years of office experience preferred. Telecommunications experience is a plus. * A background in life and health insurance, and knowledge of insurance operations is desired. * Customer service background and good phone skills. * Excellent written and oral communication skills. * Excellent organization skills. * Must be able to maintain confidentiality. * Must be comfortable collecting payments via Credit Card and Bank Draft payment options from our customers. * Excellent alpha and number recognition skills. * Demonstrated mathematical abilities. * Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism. * Strong decision-making skills with the ability to analyze situations and make logical conclusions. * Excellent attendance and punctuality * Experience with using Microsoft Office products such as Word and Outlook * Able to multifunction from many different sources. * Be customer "friendly". Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $42k-55k yearly est. 9d ago
  • Supervisor, Customer Retention (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Supervisor - Back Office? Globe Life is looking for a Customer Retention Supervisor - Back Office to join the team! In this role, you will be responsible for managing reinstatement processes and contact center transactions for various Globe Life Brands. The Customer Retention Supervisor - Back Office will assist with overseeing, tracking, and processing agent conversations for the Customer Retention Department. This position will also oversee waiver of premium and payment processing functions performed from call center retention efforts. This is a remote/work-from-home position. What You Will Do: * Routinely monitor and assign tasks received in Back Office. * Monitor KPI targets for processing within an acceptable time and accuracy expectation. * Ensure audit targets are met and quality feedback is provided. * Assisting Agents with escalation and reinstatement questions. * Partner with the field to ensure all questions and concerns are handled timely. * Complete reporting for all Reinstatement Initiatives. * Provide Management with status updates or trends. * Assisting in all positions as needed. * Review and approve refunds processed by Reinstatement Clerks. * Manage a team of clerks with varying skill level. * Review/approve/edit timesheets through Kronos. * Oversee the overall work product of the group to ensure accuracy. * Hire new staff as necessary. * Facilitate corrective actions and employee improvement plans as necessary. * Responsible for ensuring department goals are met. What You Can Bring: * High School Equivalent. * Associate degree and/or equivalent work experience. * 3 years of previous supervisory experience required. * Insurance experience preferred. * Ability to work independently and meet deadlines. * Ability to manage remote employees. * Requires leadership and people skills. * Strong organizational and time management skills. * Ability to handle multiple projects at once. * Organizational skills and attention to detail. * Excellent verbal communication skills and ability to interact professionally with a diverse group. * Excellent MS Office skills required (Word, Excel, and Access a plus). * Ability to run basic SQL queries. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $33k-37k yearly est. 9d ago
  • Sr. Life Insurance Underwriter (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities! In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments. This is a remote / work-from-home position. What You Will Do: * Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition. * Implement underwriting policies and procedures for new business processing and other department processes. * Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines. * Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls. * Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results. * Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements. * Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens. * Manage aging cases and referrals from other underwriters and screeners. * Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management. What You Can Bring: * Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree. * Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses. * Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology. * Minimum of 3 years' experience in an Underwriter role or above. * Daily application of critical thinking and complex problem-solving skills. * Strong verbal and written communication skills. * Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $32k-53k yearly est. 9d ago
  • Add-On Licensed Agent (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Add-on Licensed Agent? Globe Life is looking for an Add-on Licensed Agent to join the team! In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action for each. The agent will record information, maintain the department's procedures and policies, and assist policyholders and/or interested third parties as needed. This is a remote / work-from-home position. What You Will Do: * Maneuver within the eService (a web-based system) and make proper assessments on decisions from current customers. * Make outbound calls to customers who are eligible for additional coverage. * Receive inbound calls from current customers about adding on additional coverage. * Be able to explain policy benefits. * Complete necessary paperwork when needed. * Assist with correspondence and error corrections for policy service. What You Can Bring: * High School diploma or equivalent required, some college preferred. * Licensed in Life, Accident, and Health Insurance is preferred but not required. * 1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere. * Life and Health insurance background and knowledge of insurance operations are desired. * Customer service background and good phone skills. * Excellent written and oral communication skills. * Excellent time-management and organizational skills. * Must be able to maintain confidentiality. * Excellent alpha and number recognition skills. * Demonstrated mathematical abilities. * Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism. * Strong decision-making skills with the ability to analyze situations and make logical conclusions. * Proficient with a computer. * Ability to multi-function from many different sources. * Customer-friendly attitude. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $32k-37k yearly est. 9d ago

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