Patient Coordinator jobs at Tot-Al Care

At EIM, we are reimagining healthcare education to humanize patient care in every community. We offer accessible lifelong learning to healthcare professionals transforming their communities. The Accreditation Coordinator contributes to EIM's hybrid education mission by supporting the University Partner (UP) programs and EIM's Post-Professional division through ensuring regulatory and accreditation compliance with healthcare education. Under general supervision, the Compliance and Accreditation Coordinator will assist in project management, team coordination, and task completion for varied services. This position will track timelines and execute additional organizational tasks as needed to fulfill our commitment to UPs and Post-Professional stakeholders. Benefits: 18 Days of PTO STD/LTD and paid holidays Health, Dental, Vision insurance 401(k) with company match Unique Maternity Benefits New Parent Perks Much, Much More! Responsibilities: This is a in person role, based in San Antonio TX. Starting pay $40,000 Responsibilities of Accreditation Coordinator. In collaboration with Accreditation Managers and the Accreditation Project Manager, research, comprehend, interpret, and document the accreditation standards of the Commission on Accreditation in Physical Therapy Education, the Accreditation Council for Occupational Therapy Education, the Accreditation Review Commission on Education for the Physician Assistant, the Kentucky Commission on Proprietary Education, the American Board of Physical Therapy Residency and Fellowship Education, the American Occupational Therapy Association, and other state Physical Therapy Practice Acts and regulations. Document the interpretation and application of accreditation standards related to UP programmatic accreditation and EIM's Post Professional healthcare education division. Assists Accreditation Team in providing comprehensive accreditation, equipment, and faculty management support to UP programs. Assists UP Directors of Operations with collection, review, correction of Faculty CV's, credentials, and contemporary expertise narratives. Coordinates with and assists UP Directors of Operations in collaborative logistics planning, equipment procurement, resource sharing, and floor plan layout modeling. Ensures Continuing Education Courses are approved by proper state or national associations by requesting state or national association course approval when necessary. Author self-evaluation reports assessing course effectiveness and student feedback as required by accrediting associations. Monitor, audit and provide feedback on processes and systems that ensure accreditation compliance. Participate and assist in coordination of accreditation onsite visits - some travel may be required. Coordinates with and supports Accreditation Managers in the development and compilation of accreditation documents (i.e., narratives, appendices, etc.) according to established timelines. Assists Accreditation Team in scheduling and maintaining specific meeting agendas, notes, and follow up reminders to the Accreditation Team. Protects organization's value by keeping information confidential. Qualifications: Qualifications of Compliance and Accreditation Coordinator: Associate's Degree or 3-5 years of related project coordination experience Must be action and goal oriented Ability to thrive in a diversified working environment and deal with ambiguity Ability to establish and maintain effective working relationships with the Accreditation team Must be extremely well organized and detail-oriented Ability to operate a computer and basic office equipment Proficiency with Microsoft Office, Monday.com, and other productivity enhanced applications #CH500

Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours. There are three levels of roles in the program, each requiring specific skills and experience: Standardized Patient (SP): Simulates patient scenarios for educational purposes. Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed. Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams. KEY RESPONSIBILITIES Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments Provide written and verbal feedback to learners Document learner performance with accuracy and consistently using electronic systems Participate in both in-person and virtual simulations as needed Monitor other SPs for quality assurance Accept ongoing feedback and incorporate supervisor feedback into performance Maintain confidentiality of learner information and assessment data Respond to email messages and electronic communications promptly Demonstrate professional behavior and accountability for actions Work collaboratively as a team member Maintain commitments to the SP Program BASIC QUALIFICATIONS Ability to work effectively with diverse populations and demonstrate cultural sensitivity Ability to communicate clearly and effectively with learners from various medical and mental health educational programs Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades Strong organizational skills in all work aspects Ability to work effectively as part of a team and independently Objective and unbiased approach to healthcare interactions Highly reliable and punctual in attendance for both in-person and virtual sessions Flexible and able to adapt in different work situations and learning environments Comfort with appropriate physical and mental health assessments by healthcare students and professionals Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications REQUIREMENTS High school diploma or equivalent Previous experience in healthcare, education, or customer service preferred, but not required Completion of Standardized Patient training program upon hire COMPENSATION The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate. ADDITIONAL INFORMATION Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms. Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis. All employees must comply with university policies regarding background checks. Compensation & Benefits This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. ****************************************************** The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations

The Gardner-Webb University College of Health Sciences seeks Standardized Patients (SPs) to work with our students during Objective Structured Clinical Examinations (OSCEs) and/or simulated clinical experiences. This is a part-time, temporary position in which we are building a pool of applicants to use as needed throughout the year. The College of Health Sciences includes students from the Department of Exercise Science, Department of Physician Assistant Studies, Hunt School of Nursing, and School of Psychological Science and Counselor Education. Each health science program is designed to be practice-oriented while developing in students an aptitude for knowledgeable and nurturing patient care. The mission of the College of Health Sciences is to prepare graduates for employment in various healthcare fields by providing a rigorous, evidence-based education in a Christ-centered, interprofessional, and collaborative environment. Graduates of the College of Health Sciences will be prepared to provide service-oriented leadership within diverse healthcare settings. The standardized patient will play the role of acting as a patient while the health science student interviews, performs a physical exam, assesses, and/or develops a plan for the patient's presenting complaint. For each OSCE or simulated clinical experience, the SPs are provided a written script describing the patient's symptoms to prepare for their role. Applicants should feel comfortable in an acting role with the expectation of memorizing scripts.

Title: Standardized Patient Division: Provost's Office Department: Kinney College of Nursing & Health Professions FLSA Status: Non-Exempt Salary Range: $13.31/hour EEO Job Group: 2 C8 To realistically portray different types of medical and mental health scenarios and illnesses that health care students and professionals in the medical field will encounter. This is a federally funded grant position through June 30, 2026. Funding for each subsequent year up to June 30, 2029, is contingent on satisfactory progress and continuation from HRSA. Duties/Responsibilities * Portray patients in various scenarios surrounding, for example, independent living for elders desiring to age in place and the use of telehealth for primary care and self-management of chronic conditions, hospital rooms, or clinics. Some scenarios may require physical examinations, including touch to sensitive areas, while wearing appropriate garments. * Scenarios will be audio and videotaped during simulations and posted for educational use within a password protected learning management system and may also be used for educational research. * Simulate all aspects of scenarios in a standardized, accurate, and reliable manner; including but not limited to history of current problem, affect or behavior, and physical findings. * Portray difficult personality types and sensitive subject matter. * Provide debriefing and/or direct feedback to students regarding interpersonal communication and physical examination skills. * Participate in group training and/or mentorship of entry-level standardized patients. * Other duties as assigned. Required Knowledge and Skills * High School Diploma or equivalent is required. * Must be highly dependable and punctual. * Demonstrated ability to be instructed by a Standardized Patient Educator. Ability to accept ongoing feedback from facilitators and incorporate feedback into case simulations. * Must be able to follow written and verbal instruction. * Must observe and accurately document student performance on skills checklists and rating scales. * All Standardized Patients will participate in continuous quality improvement through video review. * Must possess the ability to maintain confidentiality. Must understand and comply with legal and health regulations, including but not limited to universal precautions, HIPAA, and FERPA. Preferred Knowledge and Skills * Acting and/or teaching experience is desired. Regular Work Hours/Travel Requirements * Hours worked will not exceed 18 hours per week and 24 hours per month. * Usual hours worked will be during standard working hours; Monday through Friday, between 8:00 a.m. and 4:30 p.m. with flexibility to include 7:30 a.m. to 6 p.m. About the College Kinney College, along with university support, offers a robust infrastructure for program success, including a dedicated four-person technology team supporting academic programs and five full-time academic advisors available for student advising and activities. All clinical programs within the College are fully accredited, with an exemplary record in student licensure achievements. Application Process Click "Apply Now!" near the top right of this page to complete an application and upload application materials. Application materials should include: * Resume Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at ****************** or **************. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at **************** or **************. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated “clinical” encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient. Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner. Completes checklists accurately and completely. Provides both verbal and written constructive feedback to medical students and colleagues. Works in a professional manner when interacting with learners, faculty, supervisors and peers. Accepts ongoing feedback from facilitators and incorporates into case simulation. Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities. Participates in presentations to a variety of community, political and medical audiences. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS High School diploma or equivalent No experience required General knowledge of office procedures and operations Ability to communicate effectively in both oral and written form Ability to understand and follow instructions Ability to work evenings, nights and weekends as necessary Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Temporary-Intermittent Pay Grade: H3

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated "clinical" encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient. * Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner. * Completes checklists accurately and completely. * Provides both verbal and written constructive feedback to medical students and colleagues. * Works in a professional manner when interacting with learners, faculty, supervisors and peers. * Accepts ongoing feedback from facilitators and incorporates into case simulation. * Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities. * Participates in presentations to a variety of community, political and medical audiences. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS * High School diploma or equivalent * No experience required * General knowledge of office procedures and operations * Ability to communicate effectively in both oral and written form * Ability to understand and follow instructions * Ability to work evenings, nights and weekends as necessary Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Temporary-Intermittent Pay Grade: H3

Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here. Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members Department: Dual Credit Scheduling and Enrollment Services General Statement of Job The Dual Credit Scheduling Specialist is responsible for supporting the Dual Credit Scheduling and Enrollment Director by providing assistance with all dual credit scheduling and enrollment. Specific Duties and Responsibilities Essential Functions: Assists with the planning and managing of the scheduling for all dual credit sections with the College's high school partners and school districts. Works with secondary and post-secondary educators and provides assistance to the development of scheduling, the resulting course agreements supporting academic pathways and the processing of new dual credit faculty with the appropriate department chairs. Provides presentations to faculty and counselors at both secondary and post-secondary institutions on dual credit course scheduling. Serves as liaison to all academic department chairs and the academic advisory committees. Monitors and ensures that dual credit faculty have received appropriate approval before entering them on the College's enterprise system. Creates and enters new dual credit faculty, coding faculty information, dual credit section information, high school codes, and monitors for accuracy. Maintains the Dual Credit Scheduling Portal and Web System available at all high school sites; requests processes for the proper replacement and creation of new high school Web Operators. Maintains and distributes to each school a spreadsheet schedule per high school and per program of all dual credit sections, as needed. Attends departmental and divisional staff meetings, as needed. Maintains knowledge of academic curriculum and instructional prerequisites needed for the successful delivery of coursework. Attends and represents the College at local, state, and national conferences and activities, as needed. Assists with coordination of high school visits to all College campuses. Maintains knowledge of the College's programs, policies, procedures, academic standards, admissions process, entrance tests, degree plans, and courses. Travels throughout the college district, as needed. Performs other duties as assigned. Required Education and Experience Bachelor's degree required. At least two (2) years of experience working with secondary and post-secondary academic institutions, preferred. Required Knowledge, Skills and Abilities Excellent oral, written, presentation, and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to inquiries from groups of students, faculty, staff, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Checks, Certificates, Licenses, and Registrations Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy. Must have or qualify for a valid Texas driver's license and proof of liability insurance. Physical Requirements Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Bending the body downward and forward by bending leg and spine. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Ability to make rational decisions through sound logic and deductive processes. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Sitting and standing particularly for sustained periods of time. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Minimum Compensation $19.00 Hourly Desired Start Date November 10, 2025 Posting Close Date (No Close Date if Blank) 20 October 2025 11:59pm

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 12/21/2025 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | MUSL NWA Van Asche Access Department's Website: Summary of Job Duties:We are looking for a proactive, detail-oriented individual to join our Ortho Clinical Administration team as a Patient Representative. The Patient Representative at UAMS Ortho Clinic plays a vital role in patient scheduling, financial counseling, and revenue cycle management, operating under general supervision. Key responsibilities include advising patients on their financial obligations, connecting them with sponsoring agencies, and ensuring adherence to financial policies. The role also involves managing high-risk pre-certifications, developing strategies to prevent denials, and generating reports to maintain financial accuracy. Additionally, the Patient Representative ensures precise record-keeping, collaborates with insurance providers, and handles billing inquiries. This position contributes to improving the clinic's operational efficiency and enhances patient satisfaction. If you are experienced in financial counseling and revenue cycle management, we encourage you to apply and help us deliver exceptional care to our patients. This posting will be used to fill multiple vacancies that will support UAMS Ortho Clinic locations in Northwest Arkansas, including Fayetteville, Lowell, and Bentonville. Qualifications: Minimum Qualifications: High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: Ability to follow oral instructions, read, and write. Computer/basic keyboard skills, telephone etiquette skills, General knowledge of office machines, including printers and scanners. Excellent customer service skills. Understanding of financial counseling and revenue cycle management. Ability to manage high-risk pre-certifications and develop denial avoidance strategies. Proficiency in producing and analyzing financial reports to ensure accuracy. Detail-oriented and patient-focused, with experience in financial counseling and revenue cycle functions. Preferred Qualifications: Bachelor's degree in Business, Healthcare, or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, medical office registration, billing, or scheduling Additional Information: Key Responsibilities: Customer Service - Meets, greets and assists the public, answers telephones in a professional and friendly manner. Demonstrates effective communication skills. Communicates accurate and complete information, maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Follows the Circle of Excellence Guidelines. Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. Check-In & Out/Scheduling Procedures - Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration of patients as needed, inputs and/or updates accurate patient information. Process walk-in's, create new patient charts, access systems for orders, work patient portal and maintains tracker board for multiple departments. Schedule surgeries and/or tests. Issues school/work excuses, send out no show letters, take patient photos for centricity. Responsible for blocking schedules in PHS as appropriate. Insurance Verification/Benefit Explanation -Conducts insurance verification and benefit explanation by running eligibility on patients, perform ABN completion. Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals. Enters benefit and authorization information input PCT . Obtains OON waiver and coordinates completion of OON wavers. Reports (Medical & Maintenance) -This position must also maintain initial plane of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communication any medical records issues. This position will be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, working in coming and outgoing referrals within the clinic. POS Collections & Patient Counseling -Collects and post payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. This position is also responsible for pre-counsel patient regarding the payment expectations for service. Professional Development - Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually . May perform other duties as assigned Salary Information: Commensurate with education and experience. Required Documents to Apply: Resume Optional Documents: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity:Lifting, Standing, Talking, Walking Occasional Physical Activity:Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping Benefits Eligible:Yes

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/10/2026 Type of Position:Administration - Outreach Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | MUSL NWA Lowell Access Department's Website: ****************************************************************** Summary of Job Duties:The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. Qualifications: Minium Qualifications: High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: Ability to follow oral instructions, read, and write. Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills. Preferred Qualifications: Bachelor's degree in Business, Healthcare or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, registration, billing, or scheduling Additional Information: Key Responsibilities: Customer Service Greets and assists the public professionally, maintaining effective communication and confidentiality. Resolves conflicts with careful listening and negotiation skills. Maintains accurate records and uses communication devices effectively. Check-In & Out/Scheduling Procedures Schedules and coordinates appointments, pre-registers patients, and updates accurate information. Manages walk-ins, creates patient charts, and handles scheduling for surgeries and tests. Issues excuses, sends no-show letters, and maintains tracker boards. Insurance Verification/Benefit Explanation Verifies insurance, completes ABNs, and handles authorizations and pre-certifications. Tracks referrals and ensures accurate benefit information in systems. Reporting Maintains care plans, inputs statistics, and addresses medical record issues. Generates maintenance reports, including work denials and canceled clinic reports. POS Collections & Patient Counseling Collects payments, issues receipts, and reconciles daily deposits. Counsels patients on financial information and monitors balances. Charge Entry Enters and reconciles daily charges (if applicable). Professional Development Attends training, staff meetings, and orientation sessions. Completes annual skill assessments and maintains job competencies. Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes

To coordinate and prioritize patient flow activity throughout the hospital by registering patients and assigning inpatients to beds via electronic bed board. Responsibilities Patient Care * Under direction of a Registered Nurse, coordinates patient placement process by accurately and efficiently assigning beds to patients and ensuring that all physician requested patient beds are filled in a timely manner. Determines bed availability for transferring patients, develops priorities for bed assignments, and maintains electronic bed board in an effort to facilitate the efficient operation of the admitting process. * Placing patients into beds using clinical information, physician preference and each unit's admission discharge criteria. * Assigning beds to patients transferring in and out of critical care units. * Entering bed assignments into bed tracking system. * Monitoring bed status and upgrades bed via electronic bed tracking systems to expedite patients' admission to a clean bed. * Communicates with appropriate departments with notification of patient transfers to and from different units. * Assigns appropriate health plan to patient visit. Maintains a good working knowledge of the health plans and contractual obligations. Quality * Obtains and edits patient information in the hospital's computer system while ensuring all information is accurate. * Maintains a good working knowledge of the health plans and contractual obligations. * Appropriately assigns health plans to current patient visit. * Maintains familiarity with insurance referrals and authorization process. * Ensures all referral requirements are completed at the time of the bed request. * Promotes and maintains cooperation and communication with other OLOL departments, physician offices, hospitals, and patients. Other Duties as Assigned * Performs other duties as assigned or requested. Qualifications Experience: One year experience in a medical office or hospital setting OR six months experience on OLOL clinical unit. Education: High School or equivalent

The Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representative position resides within the Health Center for Student Care and reports to the Director of Operations and Auxiliary Services. The individual serving in this role is responsible for front desk operations. The patient representative greats patients and visitors upon arrival, enters and verifies insurance information, answers phones, schedules appointments, checks out patients after their visit, and provides excellent customer service. Works closely with the Senior Patient Representative to coordinate patient care with nurses and providers to maintain a consistently high standard of care. This position contributes substantially to the ongoing integrity of clinic operations. Located in the unique and iconic city of New Orleans, Tulane is a highly regarded and selective independent research university, a member of the prestigious Association of American Universities (AAU), and offers undergraduate, graduate, and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health. Tulane University Campus Health is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and serves a student body of over 13,500. 1. Excellent verbal and written communication skills. 2. Excellent customer service skills; ability to work well with others. 3. Great organizational and time management skills. 4. Proficient data entry skills; familiarity with electronic database management and reporting. 5. Proficient keyboard sills and a working knowledge of Microsoft Office Word and Excel software applications. 6. Basics skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 7. Ability to maintain confidentiality in all work performed. 1. High School diploma or equivalent AND 2. Two (2) years of office experience to include one (1) year of customer service 1. Three years' experience in a medical setting. 2. Experience with third party billing and insurance. 3. Certified as a CNA, Pharmacy Technician, Laboratory Technician, or Medical Services Coder.

Auxiliary/Specialist Date Available: Upon Hire Education/Certification: Required: High School Graduate Preferred: 60 College Hours/Associate 's Degree Special Knowledge/Skills: Positive attitude Ability to adapt quickly to new situations and assignments Have the ability to maintain good rapport with school staff, students, and parent(s)/guardian(s) Knowledge of special education and related services within a school district Knowledge of Medicaid billing and Medicaid definition of billable services Knowledge of Medicaid required random moment time studies and eSHARS system preferred Ability to use software to develop spreadsheets and databases, and do word processing Ability to properly answer phone calls and disseminate messages as appropriate Proficient keyboarding, file maintenance skills and 10-key skills Experience with data entry and record keeping Excellent organizational, communication, and interpersonal skills Problem solving skills Detail oriented and ability to meet established deadlines Technology Proficiency: Level 2- Proficient (in): Applied use of computer operations Applied use of software productivity tools (i.e., Microsoft Office) Applied use of e-mail Applied use of printers Applied use of job-related financial and student management systems Applied use of multimedia tools Applied use of electronic file management Applied use of Technology Applications TEKS CC/SO Acceptable Use Policy and Technology Ethics/Etiquette Experience: Required: Three years of data entry experience Function The Special Education Medicaid Specialist is responsible for all phases of processing Medicaid claims for special education students. This includes but is not limited to the interfaces of the School Health and Related Services (SHARS), Medicaid Administrative Claiming (MAC), and current Medicaid billing service. The Medicaid Specialist will submit claims for reimbursement for Medicaid eligible services, maintain security procedures to protect the confidentiality of student records, and monitor compliance with state and federal regulations. Reports To: Coordinator for Accountability/Senior Director Responsibilities: Answer phones and, if needed, relay messages to appropriate staff Identify and train employees providing services under the Student Health Related Services (SHARS) program and the Medicaid Administrative Claiming (MAC) program. Maintain the participant list for the SHARS and MAC programs Compile and maintain accurate records regarding personnel funded through federal grants, including time and effort documentation Provide a report that reflects the changes in staff, contract labor and vacant positions on the Participant list and the reasons for the changes. The report should be completed at the close of each participant List Assist staff with computer and/or software problems regarding Medicaid, RMTS, or SHARS Complete required training for RMTS, MAC, and SHARS Maintain the SHARS/MAC job category coding Organize and maintain a record system for SHARS services Maintain communication with SHARS staff Identify students eligible for SHARS Reconcile remittance and status reports Coordinate with the Special Education Accountant to complete and submit the quarterly certification of funds Train participants in random-moment time study procedures Monitor sampled staff for compliance, documenting compliance, as required Perform routine audits of billing activity Provide required reports to third-party administrator Monitor and maintain documentation of provided services and activities Assist in developing and submitting required Medicaid reports Assist district personnel in documenting Medicaid billable services Act as liaison between District and third-party administrator's program staff Maintain confidentiality with regard to student records and personal information Provide back up support to other staff in department as needed Types memos, letters, etc., as needed or requested. Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None WORKING CONDITIONS: Mental/Physical Demands and Environmental Factors Ability to communicate effectively (verbal and written); interpret policy, procedures and data; coordinate district functions and maintain emotional control under stress. Occasional travel within district and out of district; possible irregular and prolonged hours. Challenging situations and moderate to heavy lifting Ability to receive information and/or instruction from internal/external customers through spoken expression. Ability to manipulate tools/equipment/keyboards. Ability to convey information and/or instruction to internal/external customers through spoken expression. Ability to perform work while standing and/or walking for extended periods, up to eight (8) hours a day. Ability to see detailed information, naturally or with correction. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. TERMS OF EMPLOYMENT: This job description describes the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Other duties may be assigned as deemed appropriate. The pay grade, pay code, and work year listed are intended to be informational and not contractual in nature. For assistance or more information, see our Jobs and Applications Page or you may contact: CCISD Human Resources - ************** Auxiliary Applicant Tracking / Applications **************** CCISD Human Resources 801 Leopard Corpus Christi, Texas (Please include the Job Posting Number with any correspondence.) Salary: CLES/404: $17.21 minimum/hour (individual salary calculation is based on applicable experience) See the CCISD Salary Schedule handbook for information regarding initial salary placement. Days: 226

JOB SUMMARY: A Standardized Patient (hereafter referred to as "SP") is an individual who will be trained to accurately portray the role of a patient with a specific medical condition or health issue. SPs portray the specific situation or problem exactly the same way each time they encounter a student. The SP will also represent a variety of personality types and be expected to deal with sensitive subject matter. The SP provides constructive feedback and evaluates the performance of students using standardized measurement tools and participates in training/mentoring entry-level SPs. The SP Program gives medical students the opportunity to practice their clinical skills in a controlled environment. DUTIES AND RESPONSIBILITIES: * Portray patients in clinical case scenarios by learning and memorizing multiple case scripts, including specific health concerns or situations, medical histories and responses; * Recall case scenario details as cued by students in a role-play situation; * Accurately portray clinical signs and symptoms, specific emotions and behaviors during simulated learning encounters; * Simulate each case scenario, including patient history, affect/behavior, physical findings, responses, and interactions with students in a standardized, consistent, accurate and reliable manner; * Be interviewed, counseled, examined and be treated with osteopathic manipulation while wearing a hospital gown by students as a part of simulated patient encounters; * Accurately remember encounters with students for the purpose of reliably assessing student performance and behaviors; * Accurately, consistently, and honestly complete assessment checklists including student performance of the humanist behavior expected of physicians in training; * Be observed and/or audio- or video-taped during simulations for training purposes and assessments; * Participate in training sessions as required by the Course Director * Monitor other SPs for quality assurance and communicate any simulation inconsistencies to faculty; * Provide training and mentorship of entry-level SPs once experienced; * Provide feedback to learners and colleagues in a professional and constructive manner; * Accept instruction and ongoing feedback from facilitators and faculty, and incorporate into encounters; * Maintain confidentiality of information related to cases, student behaviors and performance, student evaluations, work-related information and materials; and * Perform other duties as assigned or needed to maintain Institutional efficiency and effectiveness. EEO/AA/M/F/Vets/Disabled Minimum Requirements KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed. * Reliable and punctual * Must have strong memory and recall skills * Communicate and interact in a respectful and professional manner with students, faculty and staff * Ability to follow written and verbal instruction; * Convincingly maintain a specified character, as trained, through acting and appropriate improvisation to simulate an actual patient; * Be comfortable having repeated physical examination maneuvers performed on self in a learning environment where the student may not always perform the maneuver competently or confidently; * Be comfortable wearing a hospital gown with only undergarments underneath, while being observed live or video recorded; * Undergo osteopathic manipulation assessment and techniques as part of the assessment and treatment by students; * Ability to objectively evaluate behaviors, skills, and actions of students during and after a simulated encounters, and provide written and/or verbal feedback; * Acting and/or role-playing skills: skill in portraying a person other than self; * Improvisation skills and detail oriented; * Active listening, verbal and written communication skills; * Accept work directives and ongoing feedback from facilitators, faculty and supervisors, and incorporate feedback into simulated encounters; * Ability to work cooperatively, effectively and collegially with faculty and staff, which contributes to creating a workplace of dignity and respect, following EEO rules and regulations; * Advises the Course Director in advance of any prohibitions or barriers to participation in examination of specific areas; * The ability and willingness to report to work as scheduled or on an on-call basis, ready to devote full attention and energy to the important work of LECOM; and * Willingness and flexibility to accept other duties as needed or assigned for the Institution's needs; MINIMUM QUALIFICATIONS: Education and experience equivalent to: High school degree or equivalent is required, Associate's or Bachelor's degree is preferred especially in the following fields of study: health science, psychology, performing arts, and related areas of study. Acting experience is helpful, but not required.

Human Resources announces openings for a Grant Funded Medicaid Specialist position . This is a 260-days, Grade E-08 position. The Medicaid Specialist performs a wide range of duties to help ensure access to the Medicaid/Family Access to Medical Insurance Security (FAMIS) Program of Arlington Public Schools. The Medicaid Specialist will support the Supervisor of Programs, Accounts, and Grants Management and work closely with school administrators, healthcare providers, and Medicaid agencies to navigate the complex landscape of Medicaid regulations, billing processes, and program requirements. MINIMUM EDUCATION, TRAINING, AND EXPERIENCE Any combination of education and experience equivalent to an associate degree in computer science, information systems, or healthcare systems is required. A bachelor's degree in healthcare administration, public health, education, or a related field is preferred. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Medicaid regulations, billing procedures, and reimbursement requirements, with a specific understanding of Medicaid in educational settings. Experience working in Medicaid enrollment, billing, or program administration is preferred. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Attention to detail and accuracy in Medicaid billing and documentation. Ability to interpret and apply complex regulations and guidelines. Proficiency in computer applications, including Medicaid billing software and electronic health record systems. Experience providing training or educational sessions to staff members. Understanding of healthcare needs and best practices in school-based healthcare delivery. ESSENTIAL FUNCTIONS OF THE CLASS (May not include all duties performed.) Educate school staff on Medicaid regulations, documentation requirements, and billing procedures to ensure compliance and maximize reimbursement. Assist the Supervisor of Programs, Accounts, and Grants Management with the ORP process to ensure providers are compliant. Submit quarterly AAC and Specialized Transportation packets. Assist the Supervisor of Programs, Accounts, and Grants Management with the submission of the annual cost report. Provide ongoing training and support to school personnel involved in Medicaid billing and program administration. Assist in the documentation of healthcare services provided to students, ensuring accuracy and completeness for Medicaid billing purposes. Manage Medicaid billing processes, including the submission of claims, tracking of reimbursements, and reconciliation of payments. Serve as a liaison between APS, healthcare providers, and Medicaid agencies to facilitate communication and resolve issues related to program implementation and reimbursement. Arlington Public Schools is an Equal Opportunity Employer It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations - Equal Employment Opportunity - that “Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital status, genetic information, gender identity or expression, and/or disability.”

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient (SP) reports directly to Chair of the Clinical & School Psychology Department. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo psychological interviews by students as part of the psychology students learning experience. Job Category: Non-Exempt Hiring Range: $25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to psychology students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated psychological interviews 7) Be willing to be on camera and/or be observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Standardized Patient Department: Pharmacy Practice Campus: Fort Wayne, IN Manchester University seeks individuals to serve as Standardized Patients for the School of Pharmacy. A standardized patient simulates real-life clinical scenarios for health profession students by following a provided script and portraying appropriate personality and emotion. This role helps students develop communication and clinical skills in a safe, controlled environment. This position is primarily remote, requiring access to a computer or smartphone for virtual encounters. Occasional in-person opportunities may be available. What You'll Do: Accurately and consistently portray assigned scenarios, including medical information and behaviors. Follow written and verbal instructions to maintain standardization. Provide constructive feedback to students when requested. Demonstrate professionalism when interacting with students, faculty, and supervisors. Be willing to be audio and video recorded during encounters. Maintain confidentiality at all times. What You'll Need: High school diploma preferred. Previous acting experience or prior standardized patient roles preferred. Strong written and oral communication skills. Ability to maintain a positive attitude and professionalism. Basic computer skills and reliable internet access. Dependable and punctual with flexible scheduling availability. Why Manchester University? At MU, we: Respect the infinite worth of every individual Foster a campus culture rooted in integrity, compassion, and service Support a healthy work-life balance with generous time off and flexible scheduling Offer competitive salary and comprehensive benefits Invest in faculty development and encourage scholarly engagement For more information about the position, please review the job description attached to this posting. To apply, please select the "Apply" button to begin the application process. Manchester University is an equal opportunity employer, and we are committed to respecting the infinite worth of every individual. We encourage individuals of all backgrounds to apply.

Responsible for scheduling surgical and medical procedures as well as diagnostic testing, within both the in-patient and out-patient settings. This involves coordinating with hospital and practice personnel, obtaining pre-authorizations, writing and communicating surgery orders, and providing information and education to patients regarding pre and post op instructions and the procedure and/or test. Ensure all appropriate clinical, insurance coding and patient information is gathered prior to the patient's visit and schedule post op visits/testing as needed. Actively participates as a member of the healthcare team to engage patients, families and caregivers in the coordination of patient care. Perform various administrative duties such as patient registration, scheduling, answering telephones, making copies and maintaining supplies. MINIMUM REQUIREMENTS Education: High School diploma or equivalent required. Associate's Degree or completion of a Medical Office Professional program required. Experience: Two years of experience in a medical practice or clinical setting may be accepted in place of the required Associate's degree or completion of a Medical Office Program. (Experience in a medical practice or clinical setting must be 24 out of the past 36 months) Knowledge, Skills, Abilities: Excellent interpersonal skills are essential. Knowledge of physician office procedures, medical terminology, ICD-10 and CPT coding guidelines, Electronic Health Records (EHR). Understands insurance guidelines and requirements for referrals and authorizations. Familiar with all applicable medical laws and regulations regarding dissemination of patient information. Demonstrated problem solving ability, strong organizational skills and attention to detail. Working knowledge of office equipment such as copiers, fax machines, telephones and computers. Ability to sort and file materials by alphabetic and numeric systems. Ability to speak clearly and communicate effectively and to read, understand and follow written and verbal instructions. Ability to record messages and patient data accurately, including use of appropriate grammar and spelling. Ability to prioritize work and multi-task. License/Certification/Registration: None SUPERVISION RECEIVED Receives general supervision from the Practice Manager. SUPERVISION GIVEN None ESSENTIAL FUNCTIONS Coordinates and schedules surgeries and diagnostic studies, both in-patient and out-patient, as well as office procedures. Coordinates the preparation of all necessary patient records and documentation needed prior to the service and forward to the appropriate procedure location. Prints, organizes and/or gathers results from outside labs, procedures and other necessary documentation (such as medical device reports) for review prior to service by the providers. Obtains authorizations via on-line systems from third party payers for scheduled procedures, devices and medications. Maintains a strong understanding of insurance requirements for a wide variety of procedures. Schedules and obtains necessary clearances for patients including follow up to ensure that the patient has been cleared for the scheduled procedure. Provides instructions to patients on the preparation requirements for office and hospital procedures and testing. Communicates and ensures adherence to all medical protocols that are required, both pre- and post- procedures/testing. For example, monitor Glucophage both pre and post IV treatment or testing, informing provider and patient of levels. Assists with office administered medication authorization including determining where the medication must be ordered, following through with the order and ensuring the patient has the appointment in the correct time frame. Assists with billing related activities as needed such as researching missed charges and obtaining information to process claims or resolve denials. Answers telephone calls, registers patients, schedules office visits, takes messages, responds to inquiries and transfers calls as appropriate. Responds to emergency calls per established procedures. Receives and routes messages and medical documents such as laboratory results, radiologic results, cardiology testing results and new patient information to the appropriate staff. Coordinates with hospital personnel and participates, as needed, in monthly meetings regarding patient care. Enters orders to be approved by providers for labs and other testing for pre- and post- procedures. Processes reporting to ensure that patients have had their prescribed therapy including follow up with the patient or other offices and documenting this in the Electronic Health Record. Coordinating schedules between doctors and facilities, as well as with office to accommodate any changes. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals Transmits correspondence and medical records by mail, e-mail or fax as directed. Enters information questionnaires completed by patient. Manages task Lists, including all necessary follow up. Maintains adequate scheduling supplies as necessary. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.

Responsible for scheduling surgical and medical procedures as well as diagnostic testing, within both the in-patient and out-patient settings. This involves coordinating with hospital and practice personnel, obtaining pre-authorizations, writing and communicating surgery orders, and providing information and education to patients regarding pre and post op instructions and the procedure and/or test. Ensure all appropriate clinical, insurance coding and patient information is gathered prior to the patient's visit and schedule post op visits/testing as needed. Actively participates as a member of the healthcare team to engage patients, families and caregivers in the coordination of patient care. Perform various administrative duties such as patient registration, scheduling, answering telephones, making copies and maintaining supplies. MINIMUM REQUIREMENTS Education: High School diploma or equivalent required. Associate's Degree or completion of a Medical Office Professional program required. Experience: Two years of experience in a medical practice or clinical setting may be accepted in place of the required Associate's degree or completion of a Medical Office Program. (Experience in a medical practice or clinical setting must be 24 out of the past 36 months) Knowledge, Skills, Abilities: Excellent interpersonal skills are essential. Knowledge of physician office procedures, medical terminology, ICD-10 and CPT coding guidelines, Electronic Health Records (EHR). Understands insurance guidelines and requirements for referrals and authorizations. Familiar with all applicable medical laws and regulations regarding dissemination of patient information. Demonstrated problem solving ability, strong organizational skills and attention to detail. Working knowledge of office equipment such as copiers, fax machines, telephones and computers. Ability to sort and file materials by alphabetic and numeric systems. Ability to speak clearly and communicate effectively and to read, understand and follow written and verbal instructions. Ability to record messages and patient data accurately, including use of appropriate grammar and spelling. Ability to prioritize work and multi-task. License/Certification/Registration: None SUPERVISION RECEIVED Receives general supervision from the Practice Manager. SUPERVISION GIVEN None ESSENTIAL FUNCTIONS Coordinates and schedules surgeries and diagnostic studies, both in-patient and out-patient, as well as office procedures. Coordinates the preparation of all necessary patient records and documentation needed prior to the service and forward to the appropriate procedure location. Prints, organizes and/or gathers results from outside labs, procedures and other necessary documentation (such as medical device reports) for review prior to service by the providers. Obtains authorizations via on-line systems from third party payers for scheduled procedures, devices and medications. Maintains a strong understanding of insurance requirements for a wide variety of procedures. Schedules and obtains necessary clearances for patients including follow up to ensure that the patient has been cleared for the scheduled procedure. Provides instructions to patients on the preparation requirements for office and hospital procedures and testing. Communicates and ensures adherence to all medical protocols that are required, both pre- and post- procedures/testing. For example, monitor Glucophage both pre and post IV treatment or testing, informing provider and patient of levels. Assists with office administered medication authorization including determining where the medication must be ordered, following through with the order and ensuring the patient has the appointment in the correct time frame. Assists with billing related activities as needed such as researching missed charges and obtaining information to process claims or resolve denials. Answers telephone calls, registers patients, schedules office visits, takes messages, responds to inquiries and transfers calls as appropriate. Responds to emergency calls per established procedures. Receives and routes messages and medical documents such as laboratory results, radiologic results, cardiology testing results and new patient information to the appropriate staff. Coordinates with hospital personnel and participates, as needed, in monthly meetings regarding patient care. Enters orders to be approved by providers for labs and other testing for pre- and post- procedures. Processes reporting to ensure that patients have had their prescribed therapy including follow up with the patient or other offices and documenting this in the Electronic Health Record. Coordinating schedules between doctors and facilities, as well as with office to accommodate any changes. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals Transmits correspondence and medical records by mail, e-mail or fax as directed. Enters information questionnaires completed by patient. Manages task Lists, including all necessary follow up. Maintains adequate scheduling supplies as necessary. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.