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Total loss specialist vs auto claims adjuster

The differences between total loss specialists and auto claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a total loss specialist and an auto claims adjuster. Additionally, an auto claims adjuster has an average salary of $52,621, which is higher than the $51,718 average annual salary of a total loss specialist.

The top three skills for a total loss specialist include customer service, HR and outbound calls. The most important skills for an auto claims adjuster are repair process, body shop, and strong customer service.

Total loss specialist vs auto claims adjuster overview

Total Loss SpecialistAuto Claims Adjuster
Yearly salary$51,718$52,621
Hourly rate$24.86$25.30
Growth rate-6%-6%
Number of jobs33,61716,187
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 72%
Average age4444
Years of experience44

What does a total loss specialist do?

As a Total Loss Specialist, your job will involve appraising the damage and determining the salvage value on the total-loss vehicle. You will be tasked with examining the damaged vehicle to ascertain the extent of damage done to its body and structure and other mechanical, electrical, and internal damage. You'd also have to arrange with another appraiser to resolve any disagreement with the shop on the cost of repair after determining the extent of the damage to the vehicle.

What does an auto claims adjuster do?

A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.

Total loss specialist vs auto claims adjuster salary

Total loss specialists and auto claims adjusters have different pay scales, as shown below.

Total Loss SpecialistAuto Claims Adjuster
Average salary$51,718$52,621
Salary rangeBetween $32,000 And $81,000Between $38,000 And $71,000
Highest paying City-Jersey City, NJ
Highest paying state-Alaska
Best paying company-EMC Insurance
Best paying industry-Insurance

Differences between total loss specialist and auto claims adjuster education

There are a few differences between a total loss specialist and an auto claims adjuster in terms of educational background:

Total Loss SpecialistAuto Claims Adjuster
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Total loss specialist vs auto claims adjuster demographics

Here are the differences between total loss specialists' and auto claims adjusters' demographics:

Total Loss SpecialistAuto Claims Adjuster
Average age4444
Gender ratioMale, 35.7% Female, 64.3%Male, 52.2% Female, 47.8%
Race ratioBlack or African American, 14.1% Unknown, 4.4% Hispanic or Latino, 15.7% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.5%Black or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between total loss specialist and auto claims adjuster duties and responsibilities

Total loss specialist example responsibilities.

  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Work with SIU to flag fraud and mitigate fraudulent payouts.
  • Clean, pack and organize the SIU office and files.
  • Participate in utilizing inter-company arbitration.
  • Participate in utilizing inter-company arbitration.

Auto claims adjuster example responsibilities.

  • Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
  • Work closely with staff attorneys to develop litigation strategies and prepare for depositions.
  • Provide feedback and implement strategies on claim investigation, reserving, settlement and litigation.
  • Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
  • Prepare written arguments for arbitration and provide all supporting documentation and evidence.
  • Compile and submit arbitration applications against the insurers of at-fault parties who refuse liability.
  • Show more

Total loss specialist vs auto claims adjuster skills

Common total loss specialist skills
  • Customer Service, 22%
  • HR, 16%
  • Outbound Calls, 7%
  • Inbound Calls, 6%
  • Insurance Claims, 4%
  • Training Sessions, 4%
Common auto claims adjuster skills
  • Repair Process, 14%
  • Body Shop, 10%
  • Strong Customer Service, 9%
  • Vehicle Inspections, 8%
  • Insurance Claims, 7%
  • Customer Service, 5%

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