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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Milpitas, CA | $35,609 | $17.12 |
| 2 | Broomfield, CO | $34,009 | $16.35 |
| 3 | Dearborn, MI | $32,603 | $15.67 |
| 4 | Tempe, AZ | $32,422 | $15.59 |
| 5 | Columbus, OH | $32,355 | $15.56 |
| 6 | Jeffersonville, IN | $31,937 | $15.35 |
| 7 | Omaha, NE | $31,828 | $15.30 |
| 8 | Lindon, UT | $31,613 | $15.20 |
| 9 | Reston, VA | $31,220 | $15.01 |
| 10 | Boise, ID | $30,888 | $14.85 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $133,982 | $64 | - |
| 2 | Customer Account Executive | $124,146 | $60 | - |
| 3 | Customer Service Senior Associate | $106,333 | $51 | - |
| 4 | Customs Consultant | $94,951 | $46 | - |
| 5 | Outbound Sales Representative | $94,642 | $46 | - |
| 6 | Telephone Service Adviser | $82,561 | $40 | - |
| 7 | Customer Care Executive | $79,598 | $38 | - |
| 8 | Customer Support Executive | $79,556 | $38 | - |
| 9 | Customer Liaison | $76,543 | $37 | - |
| 10 | Customer Retention Representative | $69,673 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | HSBC Bank | $37,394 | $18 | - |
| 2 | Equifax | $34,982 | $17 | 2 |
| 3 | Protective Life | $34,745 | $17 | - |
| 4 | First US Bank | $34,451 | $17 | - |
| 5 | First Reliance Bank | $34,377 | $17 | - |
| 6 | Fiserv | $34,133 | $16 | 1 |
| 7 | Elavon | $33,854 | $16 | 2 |
| 8 | GE Consumer Finance Inc | $33,294 | $16 | - |
| 9 | Online Resources | $33,177 | $16 | - |
| 10 | Medical Mutual | $32,999 | $16 | - |
| 11 | FIS | $32,739 | $16 | 5 |
| 12 | South Carolina Student Loan | $32,546 | $16 | - |
| 13 | Fidelity National Global Card Services Inc | $32,532 | $16 | - |
| 14 | Nova Information Systems | $32,368 | $16 | - |
| 15 | Mastercard | $32,194 | $15 | 6 |
| 16 | Genesis Financial Solutions, Inc. | $31,692 | $15 | 1 |
| 17 | Netspend | $31,655 | $15 | - |
| 18 | Zions Ban | $31,141 | $15 | - |
| 19 | Global Payments | $27,124 | $13 | 3 |
| 20 | Nelnet | $25,966 | $12 | 2 |