Senior Supply Chain Program Manager - RN BSN
Hybrid
. Candidates residing within a reasonable commute of our locations in the posting locations are encouraged to apply.
The Senior Program Manager provides strategic guidance to service segment or functional teams in a way that promotes the Mission and Core Values of Providence St Joseph Health. The position oversees the assessment, development, deployment, and adoption of programs and initiatives that support organizational improvements in Experience, Delivery, Quality, and Cost. In conjunction with other PSJH leaders, the Senior Program Manager develops efficient strategies and tactics that solve systemic and acute issues, and in doing so, improves operations.
Providence caregivers are not simply valued - they're invaluable. Join our team at Supply Chain Management and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree in Business, Healthcare, or related field.
Preferred Qualifications:
Coursework/Training: Lean Six Sigma, Process Improvement.
Coursework/Training: Project Management.
10 or more years experience in appropriate service segment, function, or area of focus.
Salary Range by Location:
AK: Anchorage: Min: $52.19, Max: $82.39
AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
California: Humboldt: Min: $54.40, Max: $85.88
California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
California: Bakersfield: Min: $52.19, Max: $82.39
Idaho: Min: $46.44, Max: $73.31
Montana: Except Great Falls: Min: $42.02, Max: $66.33
Montana: Great Falls: Min: $39.81, Max: $62.84
New Mexico: Min: $42.02, Max: $66.33
Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
Oregon: Portland Service Area: Min: $52.19, Max: $82.39
Texas: Min: $39.81, Max: $62.84
Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
Washington: Tukwila: Min: $54.40, Max: $85.88
Washington: Eastern: Min: $46.44, Max: $73.31
Washington: Southeastern: Min: $48.65, Max: $76.80
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 406217
Company: Providence Jobs
Job Category: Value Proposition
Job Function: Supply Chain
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4012 SS REH CRI TEAM
Address: CA Santa Monica 2121 Santa Monica Blvd
Work Location: Providence Saint John's Health Ctr-Santa Monica
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Logistics, Keywords:Supply Chain Program Manager, Location:Seattle, WA-98104
$85k-120k yearly est. 2d ago
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LSW Case Management Consultant- Full-Time- Up to $70/hour
A leading biotechnology company is looking for a Legal Senior Counsel to provide expert legal advice in market access and government pricing. This remote role requires a Juris Doctor and a minimum of 8 years' experience in life sciences legal matters. The ideal candidate will possess strong legal advisory skills, strategic thinking, and excellent communication abilities. Responsibilities include advising on commercial initiatives, managing government pricing requirements, and collaborating across functions to ensure compliance and support business objectives.
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$124k-183k yearly est. 4d ago
Senior Business Analyst (Local Hybrid)
Hospice of The Valley 4.6
Phoenix, AZ jobs
Please apply online at:
**************************************************
Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.
Benefits:
Supportive work environment with a culture of caring for patients and one another.
Competitive wages and excellent benefit program.
Generous Paid Time Off.
Flexible schedules for work/life balance.
Position Profile
The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives.
Full Time 40 hrs/week
Day Shift
8a - 5p
Responsibilities
Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions.
Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems.
Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions.
Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations.
Works with team members on problem definition and understanding stakeholder needs.
Works with the development teams to ensure projects remain focused on the solution scope.
Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution.
Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels.
Works with stakeholders and teams to ensure as-is and to-be business processes are documented.
Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off.
Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology.
Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting.
Works with IS leadership in the initial budget estimates and resource requirements for solution implementation.
Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements.
Oversees user acceptance testing and obtains sign-off from business customers.
Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership.
Minimum Qualifications
Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience.
Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects.
Preferred Qualifications
5+ years' experience working in the healthcare/medical environment required.
5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.)
Experience with the AthenaOne EMR.
Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
Remote Sales Manager (FIBC Bags $65K to $125K Dallas, TX About the Role: Are you a results-driven Sales Manager with a passion for driving business growth? We're looking for a motivated, experienced individual to lead our sales efforts in the FIBC bags sector. If you have a strong
background in manufacturing or packaging sales and want to be part of a
company that values strategic thinking and customer relationships, this
role is for you.
*Key Responsibilities:
- Develop and implement targeted sales strategies to grow our footprint
in the U.S. market.
- Actively identify new business opportunities and cultivate
relationships with potential clients.
- Maintain and expand relationships with key customers, ensuring their
needs are met and business is retained.
- Work closely with the marketing team to create compelling sales
campaigns that resonate with our target audience.
- Stay ahead of market trends, adapting strategies to outpace competitors.
- Generate detailed sales reports and forecasts to keep senior
management informed of progress.
- Lead and support a team of sales professionals, fostering a
collaborative and high-performance culture.
- Negotiate contracts, secure deals, and meet sales quotas.
- Monitor and manage the sales budget to ensure profitability and
efficiency.
*What We're Looking For:
- Proven success in sales within the manufacturing or packaging
industries, with a preference for FIBC bag experience.
- Strong closing and negotiation skills.
- Excellent communication skills, both verbal and written, with the
ability to build strong client relationships.
- Expertise in developing and executing sales plans that deliver
measurable results.
- Experience with CRM systems and sales tracking software.
- Leadership experience with a track record of coaching teams to success.
- Deep understanding of the U.S. market, including regional nuances.
- Ability and willingness to travel up to 50%.
*Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 1+ years of experience in CRM software and account management.
- 1+ years of negotiation experience in a sales environment.
- Strong analytical mindset and business strategy development experience.
- Budget management skills and the ability to meet sales targets.
- Customer-centric approach with leadership capabilities.
*Job Type:
- Full-time
- Remote
*Benefits:*
- Competitive salary with performance bonuses
- 401(k) plan
- Comprehensive health, dental, and vision insurance
- Paid time off and flexible scheduling
- Cell phone reimbursement
- Work-from-home flexibility
*Schedule:
- Monday to Friday, 8-hour shifts
*Location:
- Fully remote role based in Dallas, TX, with travel required up to 50%.
If you're a strategic thinker with a proven track record in sales and
are excited about the opportunity to lead a dynamic sales team, we'd
love to hear from you! Apply today to be part of a growing company with
a strong vision for the future.
$65k-125k yearly 30d ago
Outside Medical Sales Representative
Healthsource Chiropractic 3.9
Edina, MN jobs
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! We're seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk!
Responsibilities
Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis.
Tabling at industry-specific conferences and gatherings.
Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses).
Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Stay informed about industry trends and competitor activities to effectively position our products in the market.
Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed.
Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes.
Work with current customers to gain new referrals.
Identify and build relationships with potential new referral partners.
Train referral partners ie: health coaches, etc., on our products, services, and website as needed.
Plan and make visits to referral partners and prospects on weekly basis
Submit weekly call reports on visits that include opportunities, complaints, and new product requests
Submit weekly expense reports with appropriate documentation
Address customer queries and concerns promptly
Maintain up-to-date knowledge about BBHC products and services
Business to Business sales: develop strategic relationships with local builders and commercial leads.
Develop Sales and market strategies to exceed the company's Sales objectives through the development and expansion of new markets and revenue streams
Foster a positive culture through clear leadership and open communication
Utilize internal tools and systems, to optimize processes and enhance productivity.
Qualifications
Proven experience in outside sales or retail sales, with a strong understanding of sales techniques.
Familiarity with Salesforce, High Level, or similar CRM software is preferred.
Excellent communication and interpersonal skills to build rapport with clients.
Strong business development skills with the ability to identify market opportunities.
Ability to conduct effective product demos that engage potential customers.
A proactive approach to cold calling and lead generation.
Strong organizational skills with the ability to manage multiple accounts simultaneously.
Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction!
About Bhakti Brain Health Clinic
Our everyday work and interactions are rooted in our Core Values:
Cooperation
Our clinic is built on a belief that “we all do better when we all do better” (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, “A rising tide lifts all boats”.
Holistic
We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible
for
and ones we are responsible
to
. Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do.
Growth
We value personal and professional growth. Maya Angelou once stated, “When we know better, we do better.” We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees', growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career.
Openness & Being of Service
Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, “how can I help?” We deeply value the act of being of service. This isn't an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, ‘yes', and the intention to consider all possibilities without preconceived notions
Job Types: Part-time, Contract
Pay: From $20.00 per hour plus bonus structure
Expected hours: 20 - 30 per week
Flexible work from home options available.
Compensation: $20.00 per hour
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
$20 hourly Auto-Apply 48d ago
Phoenix Healthcare Services Data Entry Jobs (Remote) $25/Hour
Phoenix Healthcare Services 3.6
Fort Worth, TX jobs
Phoenix Healthcare Services Data Entry Jobs from the comfort of your home, offering a competitive $25 per hour. Join our remote team and contribute to the success of one of the nation's leading healthcare companies. Enjoy the flexibility of working remotely while earning a generous hourly wage. Enhance your skills, build your career, and be part of Phoenix Healthcare Services commitment to improving the well-being of millions. We're offering a competitive rate of $25 per hour for this remote position, providing you the flexibility to work from the comfort of your own home while contributing to a leading healthcare company. If you're detail-oriented, efficient, and seeking an opportunity to utilize your data entry skills, this role is perfect for you.
The Data Entry will serve as an administrative support for our field care teams ensuring completeness and accuracy of medical records. The Medical Records Coordinator will review medical records for accuracy and completeness. This role may code clinical data using standard classification systems.
The Medical Records Coordinator will be responsible for coordinating medical record transmission and collaboration with provider offices, health system partners and other clinical entities. Key attributes include strong organization skills, detail orientation, proficiency with Microsoft office suite, and ability to work remotely. Able to observe confidentiality and safeguard all patient related information.
This would be a great fit for someone with a heart for Service Excellence and supporting and working on a Team who has a passion for Continuous Improvement and creating a Fun, special place to work!
Key Responsibilities:
Conduct data entry tasks from various sources into our database systems.
Ensure the accuracy and integrity of the entered data by reviewing and verifying information.
Uphold confidentiality and security standards for sensitive information.
Collaborate with team members to ensure data consistency and quality.
Participate in data cleanup and validation activities.
Qualifications:
High school diploma or equivalent; additional education or training in data entry is a plus.
Proven experience in data entry or a similar role.
Excellent typing speed and accuracy.
Strong attention to detail and the ability to identify errors.
Proficient in using data entry software and Microsoft Office Suite.
Strong organizational and time management skills.
Ability to work independently and as part of a remote team.
Respect for confidentiality and data security.
Compensation and Benefits:
Competitive salary: $25 per hour
Flexible work hours
Opportunities for career development and advancement
Inclusive and collaborative work environment
We highly value and invest in our staff. We truly believe by putting the interest our staff members first, they will, in turn, take great care of our clients. That's why we're committed to continually investing in our staff and making Phoenix Healthcare Services a positive and fun working environment.
Some of the benefits our staff members enjoy:
Competitive wage and salary
Paid time off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Employee recognition plan
$25 hourly 60d+ ago
Clinical Documentation Improvement Specialist - Part-Time (32 hours per week)
Bluestone Physician Services 4.1
Stillwater, MN jobs
Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.
Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.
Position Overview:
We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers.
This part-time position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply!
Schedule: Part-time (32 hours per week), weekdays during regular business hours, no evenings, weekends or holidays.
Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida).
Salary: $29.00 - $37.00 per hour. Salary will be commensurate with experience.
Responsibilities:
Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement.
Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes.
Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements.
Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards.
Act as a resource for clinical staff regarding coding inquiries and documentation best practices.
Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts.
Stay current with updates and changes in risk adjustment coding guidelines and regulations.
Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone's patient population
Qualifications:Education/Certification/Experience
Bachelor's degree in Health Information Management, Nursing, or related field.
Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required
Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment.
Knowledge/Skills/Abilities
Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities.
Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment.
Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff.
Demonstrated experience in providing education and training to Bluestone professionals.
Detail-oriented with strong analytical and problem-solving skills.
Ability to work independently and manage time effectively in a remote or part-time role.
Knowledge of healthcare compliance regulations and privacy laws.
Demonstrated compatibility with Bluestone's mission and operating philosophies
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Paid holidays for office closures
Twelve days (12 Days) Paid Time Off (PTO)
Company sponsored laptop and computer accessories
$29-37 hourly Auto-Apply 60d+ ago
988 Lifeline Counselors - In-person or Remote
Family Services of Northeast Wisconsin 4.0
Wisconsin jobs
Are you ready to work for an employer that truly values your contributions and well-being?
At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking full-time 988 Lifeline Counselors to join our team. This position is responsible for providing high quality, comprehensive crisis counseling services over the phone for consumers who reach out experiencing thoughts of suicide in addition to support and assistance services for Wisconsin residents experiencing emotional distress.
This position is available in-person and remote, with current shift openings for afternoons, evenings, and overnights. Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown County location. Team members work a 2-2-3 rotation, enjoying every other three-day weekend off! 988 Wisconsin Lifeline services are available 24/7, 365 days a year, including holidays. Candidates are expected to be available for regular shifts throughout the year. Enjoy a shift differential while working 2nd, 3rd and all Weekend shifts.
Key Responsibilities
Serve as a liaison between the consumer and other service organizations in providing and receiving referrals.
Provide 24-hour crisis intervention services by telephone.
Assess consumer mental health status and coordinate emergency services.
Provide in-depth professional evaluations and assessments.
Qualifications
Education:
Required: Bachelor's degree or equivalent work experience
Preferred: Bachelor's degree in human services or related field
Skills and Competencies:
A working knowledge of human growth and development, mental health, adolescent psychology, marital and family structure, and the impact of the environment on individual behavior.
Time management skills and the ability to meet work demands on an independent basis.
Ability to establish and maintain relationships within and outside the agency in a professional manner.
Maintain separation from client feelings or crisis to ensure healthy boundaries and maintain the ability to problem solve.
Minimum Requirements to Work Remotely:
Remote workers must reside in the State of Wisconsin; work for 988 must only occur while in the State of Wisconsin.
Remote workers must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding)
Remote workers must provide a high-speed internet report verifying high-speed internet services.
$39k-50k yearly est. 29d ago
Producer Director
Mayo Healthcare 4.0
Phoenix, AZ jobs
This is an on-site position. Work will primarily be performed on-site; however, you will have the opportunity to perform work remotely.
The Producer/Director is responsible for all aspects of the programs they support, from concept through production and delivery. Utilizes and demonstrates organizational skills, creativity, self-motivation, and a high production skills. Must have ability to manage multiple large projects simultaneously including budget development and management. Moderate amount of travel may be required.
Bachelor's degree in a media-related field and a minimum of four (4) years' video production required; or eight (8) years of relevant experience.
Please include portfolio links within your cover letter or resume.
Prior experience in producing high-end events, photoshoots, or video productions is preferred. Must possess a high level of emotional intelligence and strong interpersonal skills to be able to effectively interact with senior and executive-level Mayo Clinic personnel and non-Mayo Clinic professionals.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
$26k-38k yearly est. Auto-Apply 13d ago
Field Action Specialist
Agilent Technologies 4.8
Dallas, TX jobs
The Product Quality Incident Management (PQIM) Field Action Specialist's responsibilities include managing Field Action Activities for medical and non-medical products. This role involves developing and leading Field Action strategies and Field Safety Execution meetings, as well as managing recalls, field notifications, advisory notices, and correction processes for both medical and non-medical products. Key responsibilities include preparing customer notification and acknowledgement letters, coordinating field notices, and submitting required communications to Health Authorities and notified bodies. Additionally, you will manage status updates, draft follow-up letters, and monitor regulatory termination requests to ensure timely and compliant closure of all actions.
The position includes monitoring of the escalated product quality issues, executing the Field Actions, and verification of their effectiveness until closure by:
Collaborate with product investigation and CAPA teams to gather event information and document investigations for presentation in decision-making meetings.
Generate consignee lists and coordinate notifications and customer contacts with Field Service teams.
Review and verify investigation summaries and quality documentation to ensure compliance and readiness for regulatory inspections.
Develop field action strategies, draft safety notices and customer letters, and manage stakeholder reviews for accuracy and alignment.
Report field actions to global Health Authorities and notified bodies, and work closely with in-country teams to ensure timely execution.
Maintain and enhance QMS processes and procedures related to Field Actions, driving continuous improvement.
Track customer follow-ups and acknowledgements, ensuring documentation is clear, accurate, and inspection-ready.
Communicate updates across the broader Agilent organization regarding Field Action activities.
Monitor and influence progress on Field Action status updates by hosting meetings and following up with in-country contacts, documenting all efforts.
Engage with global Health Authorities to inform them of actions, provide status updates, and request closure of Field Actions.
Demonstrate excellent writing and communication skills, representing Agilent professionally to internal teams and global regulatory bodies.
Job Responsibilities:
Evaluate escalation data related to potential Field Actions and determine appropriate next steps.
Support business investigation teams by reviewing presentation materials, ensuring investigations are thorough, and follow-up actions are addressed promptly.
Collect, extract, and analyze data related to product corrections, including CAPAs, NCRs, and SCARs associated with Field Actions.
Notify relevant bodies (e.g., TUV, UL, or others) of Field Action decisions in compliance with regulatory requirements.
Provide metrics and reporting for Field Actions to support Executive Management Reviews, business Management Reviews (MRs), and other product review meetings.
Stay current on evolving regulations and guidelines within the IVD space and recommend changes to maintain compliance.
Analyze and evaluate systems and processes regularly to identify opportunities for improvement and enhance service to internal stakeholders.
Participate in internal and external quality audits, including planning, execution, and follow-up activities.
Perform ad-hoc tasks related to the Field Action process as needed.
Project-Related tasks
Support Field Action investigations, ensuring timely and accurate data collection and documentation.
Lead and participate in cross-functional projects addressing Field Action-related issues and driving resolution.
Qualifications
Bachelor's or master's degree in engineering or a Scientific/Technical discipline
Minimum 8 years of relevant professional experience in the Medical Device (MD), In Vitro Diagnostics (IVD), Pharmaceutical, or related Life Science industry.
Minimum 8 years of experience managing remedial actions, including Field Actions, Field Safety Notices (FSN), or Field Safety Corrective Actions.
Exceptional professional writing skills in English, with the ability to communicate clearly and effectively with global regulatory authorities and internal stakeholders.
Strong knowledge and prior experience with FDA, EU MDR, and Health Canada field action regulations and execution processes.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 30, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $87,600.00 - $164,250.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Quality/Regulatory
$87.6k-164.3k yearly Auto-Apply 8d ago
Call Center Patient Scheduling
The Vancouver Clinic P.S 4.1
Vancouver, WA jobs
Join Vancouver Clinic as a
full-time
Patient Service Specialist who provides excellent customer service over the telephone in a Call Center environment.
Full-Time Schedule (40 hours/week): Monday through Friday, 9:00a-5:30p (
will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00a-5:00p
) :: NO late nights! NO weekends!
Hiring rate: generally is between $19.38-$22.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible:
opportunity to participate in the Metric Based Incentive Compensation Plan!
In this role you will:
Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic
Reschedule appointments required by clinician schedule changes (“bump list”) and schedule appointments for future opened (“wait list”).
Perform initial phone call triage per protocols.
Verify demographic information and update changes accurately
Gather all pertinent patient information prior to scheduled appointment
Provide appropriate directions when needed
Must have excellent attendance!
Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Requirements:
High school diploma or equivalent.
Min of two years of experience in either medical office setting or in the health insurance industry strongly preferred.
Experience with multi-line phone system preferred.
Excellent verbal and written communication skills.
Ability to handle pressure situations while maintaining tact and diplomacy.
Ability to work independently yet operate as an integral part of a team.
Working knowledge of computers and basic software programs.
Additional details: Patient Service Specialist has the potential for off-site work after successful completion of training and meeting the requirements for working off-site. This requires, but not limited to, an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps).
Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Pay Range:
$18.24 - $25.54
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
$19.4-22.2 hourly Auto-Apply 36d ago
Strategic Sourcing Contracting Administrator
Legacy Health 4.6
Portland, OR jobs
(OR/WA Only)
This is a remote position - incumbents, who reside in Oregon or Washington only. There may be occasional situations that require work to be performed on-site at an assigned Legacy Health location. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. This position may require initial training and orientation to be site-based, before transitioning to the remote schedule.
Responsibilities
At Legacy, our mission is to make life better for others, and we carry out that mission in everything we do. We rely on individuals who are experts in their field and who view their work as vital to the overall success of the healthcare community. Are you that type of individual? If so, we invite you to consider this opportunity in our Supply Chain team.
Accountable for all tactical strategic sourcing and contracting activities regarding contracting and suppliers including but not limited to; supplier selection, contract negotiation, conducting bids/RFP/RFI, contract implementation, contract utilization tracking, providing contracting support on new strategic programs and projects, maintaining effective partnerships with our distributors, manufacturers, and other suppliers, and other procurement strategies for supplies, equipment and services. Actions include negotiating non-GPO contracts as well as review existing, new and revised GPO contracts.
Manages the contract life cycle for assigned contracts from inception through execution ensuring that all contracts are prepared in accordance with established Legacy policies and department practices. Develops, tracks and reports key performance metrics. Responsible for a portfolio which includes low to medium complexity contracts ensuring that contract savings targets are met. Coordinates with all levels of management to gather, analyze, summarize, and prepare recommendations on sourcing strategies, practices and procedures. Ensures accurate and timely completion of negotiations that mitigate risk to Legacy. Supports current and recommends new standardization efforts relating to equipment, consumables and services. Develops and executes sourcing strategies that reduce total cost of ownership (TCO) for capital, medical, surgical, service supply expense. Works with stakeholders to ensure souring process is embraced by the organization.
Manages all vendor performance, contracts and relationships for assigned service line categories. Effectively employs contract-related tools and maintains contract databases to department standards. As directed, provides assistance in procurement for high-value and/or high-risk projects and other areas. Participates in strategies that advocate Lean Management and standard work protocols.
Qualifications
Education:
Bachelor's degree in business administration, supply chain management, healthcare administration or a related field or the combination of experience and education required. CMRP preferred.
Experience:
Minimum of two years of contract administration or supply chain management that includes direct contract and sourcing expertise or related business field experience required. Healthcare experience a plus.
Knowledge/Skills:
Proficient at developing and understanding competitive bidding documents and costing models.
Demonstrated knowledge at driving contract negotiations related to products, equipment and service procurement.
Proficiency with sourcing and knowledge of supply distribution alternatives.
Demonstrated ability to work with limited supervision.
Proven ability to work independently and on a team, model accountability and establish and monitor to expectations.
Demonstrated experience with customer and vendor relationship management affecting positive stakeholder outcomes.
Proven ability to analyze and interpret data, assess and mitigate risk and initiate resolution.
Demonstrated skills in problem-solving, research, analytics, presentation, facilitation, organization and training.
Proven ability to effectively communicate, oral and written, to all stakeholders.
Proven ability to prioritize, meet deadlines and manage projects.
Proficient in Microsoft Office.
Pay Range USD $40.24 - USD $59.96 /Hr. Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: ********************************************************************
$40.2-60 hourly Auto-Apply 20d ago
Clinical Program Manager RN * Hybrid*
Providence Health and Services 4.2
Ransom Canyon, TX jobs
Clinical Program Manager RN
Hybrid.
Candidates residing in the areas of Portland, OR, Spokane, WA or Lubbock, TX are encouraged to apply.
In collaboration with the Division Director, the Clinical Practice Manager RN supports nursing practice, quality initiatives, and clinical improvement efforts across the division. This role is responsible for leading teams in developing and implementing evidence-based nursing and clinical practices, utilizing established standards, research findings, and quality improvement principles.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree: Nursing
Master's Degree: Nursing (Practice or Education)
5 years - Nursing experience in an acute care setting.
3 years - Clinical practice development, quality, or education experience.
active RN License for WA, OR or TX
Preferred Qualifications:
Ph.D.: Nursing or DNP (Doctor of Nursing Practice)
Salary Range by Location:
Oregon: Portland Service Area: Min: $59.39, Max: $93.75
Texas: Min: $45.30, Max: $71.51
Washington: Eastern: Min: $52.85, Max: $83.42
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 403508
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Healthcare Program Manager, Location:Ransom Canyon, TX-79366
$46k-76k yearly est. 2d ago
Sales Operations Specialist (US)
Kalibrate 3.4
Dallas, TX jobs
Kalibrate
We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence.
We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition.
With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions.
We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow.
The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries.
We are seeking a highly analytical and results-driven Sales Analyst with 0-2 years of relevant experience to join our Sales Operations team. This role is pivotal in transforming raw sales data into strategic insights that drive decisionmaking across the commercial organization. The ideal candidate will partner closely with the Director of Sales Operations to deliver high-impact reporting, forecasting, and performance analysis that enhances sales effectiveness and supports executive leadership.
Responsibilities:
• Own the collection, analysis, and interpretation of sales and pipeline data to uncover trends, risks, and growth opportunities.
• Deliver actionable insights and recommendations that influence sales strategies
• Develop and maintain executive-level reports and dashboards to track performance against sales goals, forecasts, and KPIs
• Collaborate cross-functionally to gather data, ensure accuracy, and streamline communication.
• Support process improvement initiatives to increase sales efficiency and operational effectiveness
• Provide modeling and scenario analysis to support forecasting, budgeting, and strategic planning.
• Contribute to sales forecasting efforts by analyzing pipeline health and delivering insights by division, product, and region.
Requirements:
Requirements:
• Bachelor's degree in business, Economics, Data Analytics, or related field.
• Prior work experience in sales analysis, revenue operations, business intelligence or financial analysis
• Proven ability to build, interpret, and present data-driven insights to senior stakeholders
• Advanced proficiency in Microsoft Excel and knowledge of BI tools is highly preferred
• Experience with CRM systems and other sales technologies is highly preferred
• Strong communication and storytelling skills - able to translate complex data into executive-ready narratives
• Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment
• Collaborative, strategic thinker with a passion for enabling sales growth and operational excellence.
This is a fully remote US based role and the salary is around $60k.
$60k yearly 60d+ ago
Hybrid Release of Information Specialist I
Verisma Systems Inc. 3.9
Phoenix, AZ jobs
Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.
Duties & Responsibilities:
Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Minimum Qualifications:
HS Diploma or equivalent, some college preferred
RHIT certification, preferred
2+ years of medical record experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
Must be able to work independently
Must be detail oriented
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$31k-46k yearly est. 60d+ ago
Senior Coordinator, Performance Monitoring
Cardinal Health 4.4
Madison, WI jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality.
**Responsibilities:**
+ Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement.
+ Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements.
+ Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations.
+ Track and report any trends from the customer experience that can be improved or celebrated.
+ Analyze and provide weekly & monthly trend analysis to leadership.
+ Provide support to leadership by participating in and hosting internal/external client calibration sessions.
+ Engage in and lead projects to promote quality enhancements and/or broaden services for the team.
+ Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures.
+ Conduct investigations/root cause analysis and formulate corrective action recommendations.
+ Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements.
+ Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures.
+ Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements.
+ Identify training needs or potential disciplinary actions which will be reported to leadership.
+ Build strong customer relationships and deliver customer-centric solutions.
+ Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement.
+ Develop strategic alliances and cooperate with stakeholders to achieve mutual goals.
+ Demonstrate resourcefulness by adeptly securing and efficiently deploying resources.
+ Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively.
+ Hold oneself and others accountable for meeting commitments and objectives.
+ Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations.
+ Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences.
**Qualifications:**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable.
+ 3+ years' call quality audit experience strongly preferred.
+ 3+ years' experience in a patient support program or hub field would be an asset.
+ Adverse Event reporting and reconciliation experience strongly preferred.
+ Data collection and trend reporting experience is essential for this role.
+ Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word.
+ Excellent verbal and written communication skills.
+ High regard for superior quality of service.
+ Ability to prioritize and manage multiple responsibilities.
+ Experience handling tasks where attention to detail is critical to success.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level:**
+ Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs.
+ Works independently within established procedures; may receive general guidance on new assignments.
+ May provide general guidance or technical assistance to less experienced team members.
+ Excellent attention to detail and problem-solving skills.
+ Strong communication and interpersonal skills.
+ Ability to analyze data and generate reports.
+ Ability to drive process improvements and implement quality assurance procedures.
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.90 per hour - $31.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.9-31.4 hourly 2d ago
Access Services Scheduling Specialist - Hybrid
Baylor Scott & White Health 4.5
Round Rock, TX jobs
Must live within a 30 mile radius to location The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
ESSENTIAL FUNCTIONS OF THE ROLE
Contacts patients or providers for outpatient diagnostic procedures.
Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
KEY SUCCESS FACTORS
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - Less than 1 Year of Experience
Serves in an operational leadership role for a defined RSI team, process, and/or function, either on an enterprise (multi-site) basis or a high-impact function for a single site. Coordinates own and team member roles and work assignments to deliver success over the area managed and its outputs. Formally supervises one or more staff, or in lieu of having direct formal HR supervisory duties, is personally accountable for a defined core revenue function or process with large financial impact to organization and requiring manager-level capabilities. Participates in the identification of opportunities to improve revenue performance and efficiency/effectiveness of the assigned area and acts as a catalyst for realizing these improvements. Brings awareness of current external environment issues relevant to the area managed.
This position will lead and oversee government reimbursement (Medicare/Medicaid) operations across Mayo Clinic and Mayo Clinic Health System, ensuring strategic alignment, compliance, and optimization of financial performance.
Primary Responsibilities
Provide strategic direction and oversight for data management and analysis related to Medicare/Medicaid reimbursement, ensuring actionable insights drive organizational performance.
Develop and implement strategies to optimize government reimbursement processes, identifying new opportunities and guiding operational improvements.
Interpret and advise on regulatory changes for Medicare Part A and B and other government programs, ensuring compliance and influencing practice strategies across the enterprise.
Oversee preparation and submission of Medicare cost reports and other government reporting requirements, ensuring accuracy, timeliness, and adherence to compliance standards.
Lead cross-functional collaboration with administration, physician leadership, finance, revenue cycle, compliance, and operational teams to align reimbursement strategies with organizational goals.
Mentor and guide team members, fostering professional development and building expertise in government reimbursement practices.
Bachelors' degree, preferably in a business-related field is required. Minimum three (3) years in a professional role in a health care organization with direct experience in the specific assigned functional area, and involved in the strategic, financial, and technical elements of the function. Specific assigned functional areas can include Pricing/Chargemaster, Medicare Reimbursement, Actuarial Science, Payment Reform, and Reimbursement/Revenue Analytics.
Must have outstanding skills in team leadership, stakeholder relationship management, planning, decision making and detail-oriented quantitative analysis. Needs strong skills in verbal and written communications and managing multiple tasks concurrently. Positive attitude and persuasive skills are essential for success.
Preferred Qualifications
Master's degree in healthcare, accounting/finance, or data science with four years of experience in a healthcare reimbursement, accounting/finance, or data analysis role or bachelor's degree with seven years of healthcare reimbursement, data analysis, accounting, and/or finance related experience.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.