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Become A Tour Coordinator

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Working As A Tour Coordinator

  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Communicating with Persons Outside Organization
  • Selling or Influencing Others
  • Mostly Sitting

  • Make Decisions

  • $43,855

    Average Salary

What Does A Tour Coordinator Do At Diamond Resorts International

* Develop, implement and deliver training programs for varying levels of individuals in the Club Operations department 20% Develop and maintain continual education support materials to assist the Club Operations Department.
* These materials (i.e. The Club, MGV, FCC and other implemented departments policy and procedure manuals) will be used as a reference once training has been completed 50% Consult with the managers and supervisors of the Club Operations department to assess training needs and develop programs to match these needs.
* Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum as needed 10% Document procedures for the Club Operations department 20% Proficient understanding of call center terminology.
* Ability to assess needs related to call center practices, procedures, computer systems and produce training programs and materials to target these needs.
* Leadership skills to effectively direct trainees and other department professionals while in a training class environment.
* Ability to properly evaluate comprehension and application of subject material trained.
* This position requires initiative, motivation, creativity and ability to understand many areas of expertise.
* The training area is one of constant change.
* This position must be able to react positively to department changes and help innovate new developments in training targeted to both new and existing employees.
* Ability to communicate professionally with all levels of management Excellent written and oral communication skills are necessary to produce and deliver quality training programs.
* Excellent technical writing skills for development, implementation and maintenance of training materials

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Tour Coordinator Career Paths

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Do you work as a Tour Coordinator?

Tour Coordinator Demographics

Gender

Female

69.0%

Male

29.1%

Unknown

1.9%
Ethnicity

White

57.8%

Hispanic or Latino

16.4%

Asian

10.8%

Black or African American

10.5%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

32.3%

Japanese

17.7%

French

12.5%

Italian

7.3%

Chinese

6.3%

German

4.2%

Mandarin

3.1%

Portuguese

3.1%

Tagalog

2.1%

Turkish

1.0%

Romanian

1.0%

Azerbaijani

1.0%

Danish

1.0%

Hawaiian

1.0%

Uzbek

1.0%

Hebrew

1.0%

Venetian

1.0%

Greek

1.0%

Serbian

1.0%

Croatian

1.0%
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Tour Coordinator Education

Schools

University of Central Florida

8.9%

Florida International University

8.9%

Full Sail University

6.3%

University of Phoenix

6.3%

University of Nevada - Las Vegas

5.1%

Savannah College of Art and Design

5.1%

Virginia Commonwealth University

5.1%

Ohio State University

5.1%

University of Hawaii at Manoa

5.1%

Eastern Michigan University

5.1%

DePaul University

5.1%

University of Northern Colorado

3.8%

University of Wisconsin Extension

3.8%

Michigan State University

3.8%

Bowling Green State University

3.8%

University of the Arts

3.8%

University of Maryland - University College

3.8%

Coastal Carolina University

3.8%

Portland State University

3.8%

University of Colorado at Boulder

3.8%
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Majors

Business

20.9%

Communication

12.3%

Hospitality Management

7.0%

Marketing

6.6%

Management

6.3%

English

5.3%

Fine Arts

4.3%

Psychology

4.3%

Elementary Education

4.0%

Public Relations

3.3%

Entertainment Business

3.0%

Music

3.0%

Accounting

3.0%

Criminal Justice

2.6%

Liberal Arts

2.6%

Kinesiology

2.3%

Social Work

2.3%

Social Sciences

2.3%

General Education, Specific Areas

2.3%

Health Care Administration

2.3%
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Degrees

Bachelors

45.6%

Other

22.2%

Masters

19.1%

Associate

5.7%

Certificate

5.0%

Doctorate

1.1%

Diploma

0.9%

License

0.4%
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Top Skills for A Tour Coordinator

  1. Customer Service
  2. New Tour Guides
  3. Special Events
You can check out examples of real life uses of top skills on resumes here:
  • Provided superior customer service to our travel passengers.
  • Co-planned the New Tour Guide Orientation that is held annually to welcome and train the new tour guides.
  • Managed all aspects of providing tours and hosting special events requested by the Corporate Officers of the world headquarters.
  • Assisted in creating verbiage for the artifacts, assisted in creating documents for tour groups.
  • Book all travel arrangements including flights, hotels, and transportation for cast and crew.

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