Medical Receptionist jobs at Touro College - 196 jobs

The Patient Care Coordinator in working as part of a team within the Group Practice Model ensures that Touro Dental Health is providing high quality dental care services by working with faculty, students, and patients, to reach dental care goals and keep lines of communication open. Reporting directly to the Senior Treatment Plan Coordinator and indirectly to the Clinical Practice Leader; This position strives to make each phase of the patient treatment a very positive experience from initial phone call on through the completion of the dental treatment care. Act as the primary point of contact for patients within the Group Practices. Must have experience as a dental front desk receptionist and/or dental assistant. A positive and proactive attitude in a fast-paced environment is a must. They must adhere to Policies and Procedures among other duties. Responsibilities * Support to the Group Practice Team with their patient care management Perform patient check-in duties including updating patient demographics, updating patient insurance information, verify patient eligibility, verify consent, and verify signed treatment plan * Manage assigned students by monitoring timeliness of patient treatment activity on a regular basis * Monitor student attendance and student patient roster * Monitor student entering and obtaining faculty approval of daily codes and notes * Run and review daily student production reports * Meet at least weekly with CPL or discipline Director to review student compliance * Manage clinic activity and patient treatment by acting as a liaison between faculty, staff, students, and patients, ensuring teamwork among them * Increase student productivity by maximizing space utilization * Manage the population of patients assigned to the clinic by monitoring patient treatment needs and responding to their questions and concerns * Collect and post payments submit pre-authorizations present treatment plans * Evaluate and authorize patient account adjustments to assure accurate reports, patient records, and student activity * Communicate to patient to minimize or resolve patient issues within the school, before escalation to the Director of Clinical Operations and or Associate Director of Clinic Education * Run and maintain patient waitlist reports and review scheduling opportunities, including emergencies and backfill patients into student provider open slots, review phone call and utilization reports to aid in optimal use of chair time, update scheduled patient appointment status to indicate cancelled or no show appointment send patient follow-up letters based on the established discontinuance protocols for patients who have become hard to contact who have consecutive failed appointments and who have selected self-discontinuance established by the Office of Clinical Operations * Perform check-out duties including validation of completed notes and treatment, booking follow-up appointment if needed, collect outstanding balance resulting from appointment, process bills/invoices and walk-out statement for services provided, notify patient of required payment due at next session verify session close * Perform End of Day closing duties including ensuring all charges have been processed for end of day, perform the reconciliation of the daily payment transactions to the Finance Office * Other duties and assignment of work in support of the clinic operations and patient care services as needed Qualifications Education/Experience * High school diploma or equivalent (GED) required. * Experience in a dental office preferred. Knowledge/Skills/Abilities * Must be available for work during the hours assigned for student instruction and practice development. * Fluent in English Spanish speaking a plus. * Accurate data entry skills experience with AxiUm computer program entry is desirable * Strong computer literacy skills including MS Office (Word, PowerPoint, Excel, and Outlook) * Must have previous experience (1-3 years) working in a customer service environment with heavy customer/patient interaction; prior experience in healthcare - private practice office hospital clinic or dental practice - preferred. * Must have the ability to be flexible and adapt to changes in the work environment including delays and unexpected events. * Proactive communication skills, both written and verbal, utilizing tact and diplomacy. * Exceptional customer service skills and professionalism in communications and demeanor. * Effective organizational and planning skills, including attention to detail and follow-through. * Ability to take direction, assess, and prioritize multiple tasks projects and demands, to help the dental students and faculty on a daily basis. * Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records. * Ability to work equally and collegially with others consistent with a workplace of dignity and respect and EEO rules and regulations. Working Conditions * Able to lift up to 5 lbs. * Patient care/facing role Maximum Salary USD $56,000.00/Yr. Minimum Salary USD $44,799.00/Yr.

Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours. There are three levels of roles in the program, each requiring specific skills and experience: Standardized Patient (SP): Simulates patient scenarios for educational purposes. Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed. Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams. KEY RESPONSIBILITIES Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments Provide written and verbal feedback to learners Document learner performance with accuracy and consistently using electronic systems Participate in both in-person and virtual simulations as needed Monitor other SPs for quality assurance Accept ongoing feedback and incorporate supervisor feedback into performance Maintain confidentiality of learner information and assessment data Respond to email messages and electronic communications promptly Demonstrate professional behavior and accountability for actions Work collaboratively as a team member Maintain commitments to the SP Program BASIC QUALIFICATIONS Ability to work effectively with diverse populations and demonstrate cultural sensitivity Ability to communicate clearly and effectively with learners from various medical and mental health educational programs Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades Strong organizational skills in all work aspects Ability to work effectively as part of a team and independently Objective and unbiased approach to healthcare interactions Highly reliable and punctual in attendance for both in-person and virtual sessions Flexible and able to adapt in different work situations and learning environments Comfort with appropriate physical and mental health assessments by healthcare students and professionals Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications REQUIREMENTS High school diploma or equivalent Previous experience in healthcare, education, or customer service preferred, but not required Completion of Standardized Patient training program upon hire COMPENSATION The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate. ADDITIONAL INFORMATION Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms. Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis. All employees must comply with university policies regarding background checks. Compensation & Benefits This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. ****************************************************** The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

ABOUT THE UNIVERSITY The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years. As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come. The University is building the Illinois College of Osteopathic Medicine, or the IllinoisCOM , anticipated to open for its first class of students in summer 2026 with a mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality. ABOUT THE POSITION The Chicago School is hiring a Standardized Patient (SP) Coordinator to serve as a key member of the IllinoisCOM simulation team, with primary responsibility for managing the Standardized Patient (SP) program and coordinating simulation-based education activities. The Standardized Patient Coordinator will play a crucial role in enhancing the quality of medical education by creating realistic, immersive learning experiences for osteopathic medical students through effective SP case development, SP recruitment and training, and simulation scenario coordination. Working closely with faculty, staff, and administration, the Standardized Patient Coordinator will oversee the day-to-day operations of the SP program and support simulation-based training sessions. This position requires strong program management skills, educational insight, and excellent interpersonal abilities to create effective learning environments that bridge theoretical knowledge with practical application in osteopathic medicine. The IllinoisCOM is located in Chicago, IL. The Standardized Patient Coordinator position will be based on-site at our Chicago campus. The Standardized Patient Coordinator reports to the Director of Clinical Simulation. The anticipated hire date for this position is January 1, 2026. PRINCIPLE DUTIES: Standardized Patient Program Management Recruit, screen, and hire Standardized Patients to support the curriculum Develop and implement comprehensive SP training programs, including physical exam training, case portrayal, and student feedback techniques Create and maintain SP training materials, case materials, and evaluation tools Schedule and coordinate SPs for teaching sessions, assessments, and examinations Maintain SP database including demographics, availability, case experience, and performance evaluations Provide regular performance feedback to SPs and implement quality improvement measures Manage SP compensation and payroll documentation Develop and update SP policies and procedures Manage SP program budget within established parameters Authorize routine SP program expenditures up to $1,000 Track and report SP program expenses Submit budget requests for SP program needs to Director Maintain accurate records of SP compensation and program expenses Simulation Program Coordination Collaborate with faculty and curriculum leaders to schedule simulation activities and ensure alignment with learning objectives Support the development and implementation of new simulation scenarios that reflect current best practices in osteopathic medicine Maintain master simulation calendar and coordinate with all stakeholders to ensure efficient use of resources Analyze the effectiveness of simulation activities and provide recommendations for improvements Assist with accreditation documentation and compliance related to simulation activities Support quality assurance processes for all simulation-based assessments Case Development and Implementation Lead the development of SP cases in collaboration with faculty and subject matter experts Ensure cases reflect appropriate difficulty level and align with curriculum objectives Create detailed SP training notes, door charts, and other supporting materials Coordinate case implementation including room setup, props, and documentation Maintain case library and documentation system Educational Support Facilitate pre-briefing and debriefing sessions for simulation activities as needed Provide orientation to students regarding SP encounter expectations and protocols Support faculty in the implementation of simulation-based assessments Participate in curriculum planning meetings to ensure effective integration of SP experiences Assist in the development of remediation plans for students requiring additional support Technical and Operational Support Collaborate with Simulation Technician to ensure proper setup and function of recording and evaluation systems for SP encounters Support the Simulation Technician in maintaining simulation equipment and spaces as needed Assist with inventory management of supplies needed for SP cases Coordinate with Simulation Technician for any technical needs during SP encounters and assessments Research and Quality Improvement Support research activities as directed by simulation leadership Collect and organize data according to established protocols Assist in preparation of research materials and documentation Contribute to quality improvement initiatives within scope of role BASIC QUALIFICATIONS Bachelor's degree in healthcare, education, psychology, or related field Minimum of 2 years of experience in medical education, standardized patient program, or healthcare simulation Demonstrated experience in project management and program coordination Strong interpersonal and communication skills Proficiency with Microsoft Office suite and comfort with learning new software platforms Experience with scheduling and database management Demonstrated ability to work effectively with diverse groups IDEAL QUALIFICATIONS Master's degree in medical education, healthcare simulation, or related field Experience managing standardized patient programs Familiarity with osteopathic principles and practices Experience with curriculum development or instructional design Knowledge of medical education assessment methodologies Experience with simulation-based examination development Familiarity with accreditation processes for medical education programs Association of Standardized Patient Educators (ASPE) membership or certification Experience with learning management systems and SP scheduling software COMPENSATION AND BENEFITS Compensation for this position is commensurate with experience. The Chicago School offers a competitive benefits package including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, and multiple flexible spending accounts. Tuition reimbursement opportunities may also be available for eligible employees. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation & Benefits This opportunity is budgeted at $60,000 - $70,000 annual base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. ****************************************************** The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. CORE RESPONSIBILITIES Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order. Completes the checklist and document co-pay. Creates referral if applicable, “Benefit only” or “Preauthorization”, and documents benefits information: deductible, co-insurance and out of pocket benefits Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2 Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\ Enters and attaches authorization information in referral section of UChart Approves referral and financially clear visits Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status Participates in process improvement initiatives 15% Customer Service Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs. Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines Performs other duties as assigned This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Insurance Verification Representative High School Diploma or equivalent Minimum 1 year of relevant work experience Computer literate (EPIC scheduling and registration application experience a plus). Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and stressful situations Sr. Insurance Verification Representative High School Diploma or equivalent (3) years of direct experience in Insurance Verification and Registration. Computer literate (EPIC scheduling and registration application experience a plus). Minimum Qualifications (Essential Requirements) Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and sensitive situations High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration. Computer literate (EPIC scheduling and registration application experience a plus). Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and sensitive situations Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

The Standardized Patient will play the role of patient for the purposes of training, teaching and/or testing students. Responsibilities Act as a patient in simulated SP student encounters, training sessions, and/or other educational sessions. Engage and be cooperative when being interviewed and/or examined by a medical student Qualifications Required: High School Diploma or GED. Standard patient experience preferred. Ability to read and memorize a script. Ability to accurately portray the patient described in the script. Ability to assess and evaluate students using a provided evaluation form. Maximum Salary USD $28.00/Hr. Minimum Salary USD $22.00/Hr.

The Standardized Patient will play the role of patient for the purposes of training, teaching and/or testing students. Responsibilities • Act as a patient in simulated SP student encounters, training sessions, and/or other educational sessions. • Engage and be cooperative when being interviewed and/or examined by a medical student. Qualifications Required: • High School Diploma or GED. • Standard patient experience preferred. • Ability to read and memorize a script. • Ability to accurately portray the patient described in the script. • Ability to assess and evaluate students using a provided evaluation form. Maximum Salary USD $28.00/Hr. Minimum Salary USD $22.00/Hr.

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. Bargaining Unit: CSEA Job Summary: The Department of Nursing at SUNY Downstate Health Sciences University is seeking a full-time Nursing Station Clerk I, NS33 Medical ICU (Evenings). Nursing Station Clerks perform a wide variety of routine clerical duties in inpatient clinical settings where there is frequent contact with patients, families, physicians, and ancillary professionals. Incumbents of these positions greet visitors and direct them to appropriate locations; answer telephones; perform data entry activities; maintain daily and clinical logs; prepare, update, and maintain patient charts and files; fill out medication tickets and pharmacy requisitions; mail patient letters; and deliver supplies and records to an assigned unit. Illustrative Duties Patient registration: Greet patients and check them into the computer system. Verify patient demographic and financial information to ensure that a billable account is established; edit and correct registration errors. Generate paperwork; and review pertinent information with patient. Notify nursing personnel or provider of patient arrival. Orient patient and/or family to unit by providing general information regarding the room, unit, and hospital; and serve as a contact person to patients and families. Pull and file patient charts; and maintain records. Appointment scheduling: Obtain patient information for demographics, referrals, insurance, and authorization information. Schedule appointments per specialty practices and obtain previous medical records as needed on behalf of patients or at staff request. Answer telephones and take accurate messages: Communicate patient problems and needs to appropriate representative. Patient checkout/discharge: Make referral and/or return appointments in computer system. Obtain insurance authorization for visits and tests on behalf of patient. Enter lab and radiology procedure requests into computer system, provide line charge entry and encounter ticket coding and reconcile and edit charge entries. Provide patient escort as needed. Assist in collection of insurance co-pays. Encounter ticket management: Ensure that encounter tickets are completed appropriately, and charges are submitted in a timely manner. Track missing charges when necessary. General Clerical Support: Pick up and deliver supplies, and record to own corresponding unit. Check par levels of supplies, order and receive clerical supplies and equipment, and stock supplies into computerized stocking system and supply closets. Occasionally perform data entry to include meeting notes, assignment sheets, forms, and brief reports. This should not be a full-time activity requiring the speed and accuracy expected of an Office Assistant (Keyboarding). Accurately collect and record statistical data on patient activity, including no shows, cancellations, and procedure codes. Prepare routine reports or assist in the preparation of reports by gathering data, tabulating results, and preparing simple charts. Check and record refrigerator temperatures in daily logs, in accordance with standard guidelines. Sort and distribute mail, keep appropriate records, and redirect mail as necessary. Serve as a member of various committees. Orient new staff to locations of supplies and procedure books. Required Qualifications: Open Competitive: 1-year of full-time clerical, secretarial, or patient care experience in a health care setting. Promotion: 1-year of permanent service in a title allocated to Grade 5 or higher and satisfactory completion of a six-month traineeship. Preferred Qualifications: 55 B/C Qualifications: Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. Work Schedule: Variable Days; 3:30pm-12:00am (Full-Time Evenings) Salary Grade/Rank: SG-7 Salary Range: As per civil service guidelines $38,235 to $47,237 Base Salary plus $4,000 Location Pay as well as $575 Inconvenience Pay Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Equal Employment Opportunity Statement: SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws. Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************

Job Description Company Mission: To be the premier employer for individuals with disabilities. Title: Reception / Front Office Support Essential Duties and Responsibilities: Answer mainline phone and transfers calls. Sort and distribute office mail. Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records. Page employees and relay messages as needed. Greet and welcome guests upon entry of the building. Handle customer inquiries as needed. Order office and maintenance supplies. Update maintenance tracker. Amazon Gait Belt order fulfillment. com order fulfillment. Light bookkeeping required. Provide as a backup to others within the office as needed. Other duties as assigned. Work Conditions: Must be willing to work 40 hours per week. Work done primarily in a manufacturing and office environment. Knowledge, Skills, and Abilities: Willingness to learn other tasks to provide back up and support. Excellent verbal and written communication skills. Strong organizational and multitasking skills. Strong attention to details. Ability to remain calm and professional under pressure. Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision. Positive attitude and a team player. Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc. Knowledge of Sage 100 Accounting preferred but not required. Knowledge of ADP preferred but not required. Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine. Previous experience in customer service or front desk role preferred. Must be accepting of interruptions made by employees. Work is done primarily in an office environment. Ability to work flexible hours, including evenings or weekends, if required. (not often). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Education/Experience: High School diploma / equivalent or higher. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

The Standardized Patient will play the role of patient for the purposes of training, teaching, and/or testing students. Responsibilities Responsibilities include, but are not limited to: Act as a patient in simulated SP student encounters, training sessions, and/or other educational sessions. Engage and be cooperative when being interviewed and/or examined by a medical student Qualifications Education, Preparation, and Training High School Diploma or GED Standard patient experience preferred Knowledge/ Skills/ Abilities Ability to read and memorize a script Ability to accurately portray the patient described in the script Ability to assess and evaluate students using a provided evaluation form Physical Demands Extensive time sitting and standing Skin contact to areas including (but not limited to) the head, throat, abdomen, chest, back, and extremities may occur as part of the case scenario, training, and/or educational sessions

Careers at SUSLA The Front Desk Coordinator plays a crucial role in creating a positive experience for patients, visitors, and students within a dental school clinic by providing excellent customer service and maintaining an organized environment. This position is essential for smooth clinic operations and supporting both patient care and the educational setting. PRIMARY RESPONSIBILITIES * Patient Interaction: Greet individuals, manage check-in and check-out, and ensure accurate patient information is collected and updated. * Scheduling and Appointment Management: Schedule, confirm, and manage appointments for patients, optimizing the schedules of faculty and students. * Communication: Handle phone calls and inquiries, provide information about services, insurance, and billing, and relay messages. * Patient Records and Information Management: Maintain accurate patient records in compliance with HIPAA, including inputting new information and updating existing records. Organize both paper and electronic files. * Billing and Insurance: Verify insurance, explain benefits, process claims, and manage patient payments. Reconcile daily cash reports. * Office Administration and Support: Maintain the reception area, manage supplies, handle mail, assist faculty and students, and coordinate with clinic staff to ensure smooth patient flow. * Patient Referrals: Manage and organize referrals to specialists. * Policy and Procedure Compliance: Adhere to established policies and procedures, including those for infection control, safety, and patient privacy (HIPAA). * Collaboration and Teamwork: Work effectively with all clinic staff to provide a seamless patient experience. MINIMUM QUALIFICATIONS * Education: High School Diploma or GED. * Experience: At least one year of experience as an administrative assistant or equivalent. * Communication Skills: Excellent verbal and written communication skills with the ability to listen and explain information clearly. * Customer Service Skills: Strong customer service skills focusing on patient interaction, building rapport, handling inquiries, and resolving concerns with empathy and patience. * Technical Skills: Proficiency with dental practice management software and Microsoft Office Suite, accurate typing skills, and experience with office equipment. * Organizational Skills: Strong attention to detail and organizational skills to manage appointments, records, tasks, and inventory, while balancing multiple priorities in a fast-paced environment. * Professionalism: Maintain a professional appearance and demeanor, remaining calm under pressure. * Knowledge: Working knowledge of dental procedures, terminology, insurance policies, and billing practices (Medicaid/insurance billing preferred). PREFERRED QUALIFICATIONS * Associate Degree from an accredited college or university * Two or more years as an as an administrative assistant or equivalent TYPE: Full-time COMPENSATION: $31,200 APPLICATION DEADLINE: Review of applications begins January 26, 2026 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Description: The Front Desk Coordinator serves as the first point of contact for students, faculty, staff, and visitors . This role involves managing front desk operations, including greeting and assisting visitors, answering inquiries, directing calls, and providing administrative support to the school's departments. The Front Desk Coordinator ensures that the school operates smoothly and efficiently, offering excellent customer service and maintaining a welcoming and professional atmosphere. Requirements: Key Responsibilities: Front Desk Operations: Greet and assist students, visitors, faculty, and staff as they arrive at the school, providing a welcoming and helpful environment. Answer and direct phone calls, emails, and in-person inquiries regarding programs, registration, scheduling, and other school services. Maintain knowledge of the school's vocational programs, course offerings, and staff contacts to efficiently answer questions and direct individuals to the appropriate resources. Administrative Support: Provide general administrative assistance, including copying, filing, data entry, and managing office supplies. Assist students with administrative tasks such as scheduling appointments, filling out forms, and providing guidance on school processes. Support school staff with document preparation, event coordination, and managing office calendars. Student and Visitor Assistance: Offer guidance to current and prospective students on school policies, procedures, and services, including admissions, registration, and class schedules. Assist visitors, ensuring they are directed to the appropriate department or staff member for meetings, tours, or other needs. Ensure the front desk is always professionally kept and that inquiries are handled promptly and accurately. Appointment Scheduling: Coordinate and manage appointment schedules for students with school departments, such as admissions and career services. Schedule meetings between students and academic advisors, instructors, or program directors as needed. Ensure accurate and timely communication of appointment times and changes to all parties. Records and Information Management: Maintain accurate and organized records of inquiries, appointment schedules, and general office communications. Assist in updating student information and maintaining confidentiality of student records in compliance school policies. Track and distribute incoming mail, packages, and correspondence for staff and faculty. Event Coordination Support: Assist in organizing and coordinating school events such as open houses, orientation sessions, job fairs, and graduation ceremonies. Manage event registrations, help with setup, and ensure smooth execution of activities. Provide support to staff during events by managing sign-in sheets, distributing materials, and assisting with guest inquiries. Communication & Customer Service: Communicate important information to students and staff, including schedule changes, upcoming events, and school announcements. Resolve or escalate student and visitor concerns or complaints in a professional and courteous manner. Uphold a high standard of customer service, ensuring that the front desk is efficient, helpful, and always attentive to the needs of students and visitors. Document promptly an accurately in SIS Safety & Facility Oversight: Monitor the front area for cleanliness, safety, and professionalism, ensuring that the reception space is well-maintained. Coordinate with security or maintenance staff when necessary to address facility issues or emergencies. Follow security protocols to ensure a safe environment for students, staff, and visitors. Qualifications: High school diploma or equivalent required; associate's degree or additional training in office management or customer service preferred. Minimum of 1-2 years of experience in a receptionist, administrative, or front desk role, preferably in a health care or academic setting. Excellent communication and interpersonal skills with a strong focus on customer service. Proficiency in Google Suite (Word, Excel, Outlook) and familiarity with scheduling software. Strong organizational skills and attention to detail, with the ability to multitask and manage time effectively. Ability to maintain a professional demeanor and handle sensitive information with discretion. Key Competencies: Strong communication and problem-solving abilities Professionalism and excellent customer service orientation Multitasking and time management in a fast-paced environment Organizational and data entry accuracy Adaptability and teamwork Management reserves the right to revise job description as it deems necessary.

Ext School Yr - Non-Instructional Date Available: 07/06/2026 Closing Date: Until Filled The Greece Central School District believes that all students benefit from a culture where diversity, inclusion, and equity with excellence are valued. Greece Central School District welcomes stakeholders who can collaborate with other staff to ensure that our policies, regulations, practices, programs and services promote equity, inclusion, and diversity. Salary:Hourly rate per AGCEP Contract Bargaining Unit (click here for contracts):AGCEP Location:Pine Brook & Arcadia Middle Report Times: 8:00am to 3:00pm Daily Hours: 7 hours (6.5 Paid) Work Year: ESY 2026 Supervisor:Director of PPS and Program Leader Minimum Requirements: Current Greece Central School District Employee. Strong computer knowledge (Microsoft Office, Google and Google applications, Infinite Campus). MUST BE AVAILABLE TO WORK THE ENTIRE SUMMER SESSION (July 6 to August 14, 2026). Set-up Day: 6/29/26 (attendance required) Approximate Hours: 8:00am - 3:00pm Desired Qualifications: Front Office experience; Strong interpersonal skills; Ability to use telephone in a courteous and efficient manner; Clerical aptitude, accuracy, neatness, and follow through; Ability to prioritize tasks; Complete all work with a high degree of quality, efficiency and confidentiality; Demonstrated ability to work with minimal supervision in a fast paced environment; Ability to interact effectively with students as well as adults; Must be flexible, responsible, and dependable. Ability to multi-task Position Summary/Responsibilities: Receptionist duties - greeting visitors, students and staff, answering phones; Monitor staff and student attendance; Monitor student arrivals/dismissals; Manage signin/signout for staff, visitors, etc.; Relay/resolve any transportation concerns; Other duties and responsibilities as assigned. Questions regarding this posting should be directed to: Name:Melanie Stevenson Kevin Bruyns Title: Director of PPS Program Leader for ESY Email: ******************************* ************************** All new employees must be fingerprinted and cleared for employment through the NYSED before employment begins. The Greece Central School District does not discriminate on the basis of sex, race, color, religion, national origin, political affiliation, sexual orientation, marital status, ancestry, age, disability, or any other status protected by law. To find out more about what Greece Central School District has to offer our employees, please click here.

The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes * Familiarity with Medicare, Medicaid, and commercial payers * Understands how the referral team integrates with others to accomplish team objectives * Acts as an informal resource for referral team members with less experience * Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency * General knowledge of office equipment: fax, copier, multi-line phone system, voicemail * Knowledge of Microsoft Word and Excel * Strong customer service/patient relation skills * Ability to establish priorities and interact professionally with individuals * In depth knowledge of good clinical practices as set forth by federal regulations. * Ability to work in a fast-paced environment and patient-centered atmosphere. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * Two years of clerical/administrative medical office experience * Working knowledge of Microsoft Office * Familiarity with electronic medical records * Some knowledge of medical terminology * Prior experience in an Orthopaedic or Physical Therapy practice

Careers at SUSLA The Records and Registration Coordinator - Degree Certification is responsible the holistic graduation certification process and athletic eligibility. PRIMARY RESPONSIBILITIES * Responsible for the holistic graduation certification process to include disseminating graduation-related information to the campus community, processing graduation applications, resolving discrepancies, notifying vested parties of candidates' graduation status, awarding/posting degrees, completing statistical reports, mailing diplomas tostudents who did not participate in commencement, etc. * Supervision and management of graduation certification process and related services. * Assists the University Registrar and Assistant Director of Records and Registration in theinterpretation and application of academic rules and regulations in regards to degreeaudit and graduation. * Ensure graduation-related supplies available for each commencement exercise. * Assists with graduation practice and the distribution of degrees during commencement. * Assists the Registrar with monitoring catalog changes. * Identifies students who have submitted applications for graduation and post degree from students who have completed graduation requirements. * Identifies prospective graduates during the end of term process of each semester. * Coordinates the annual Graduation Fair. * Develops degree plans as requested and/or required. * Coordinates and prepares for the issuing of diplomas and covers to all students, and to students who did not participate in commencement ceremonies. * Maintains the master database of prospective graduates each semester. * Verifies diplomas to ensure accuracy prior to distribution. * Coordinates and prepares current and accumulated graduation count summary to Registrar. * Coordinates and provides advising and graduation support to faculty, staff, and students. * Prepares the annual Commencement Guide for students, faculty, staff and students. * Serves as primary contact for National Junior College Athletic Association (NJCAA) and interprets and applies NJCAA rules while working with NJCAA Clearinghouse, coaching staff, and Athletic Director for NJCAA Compliance. * Reviews eligibility requirements, curriculum requirements, calculates initial and continuing eligibility, verifies grades and tracks satisfactory academic progress for student athletes. * Responsible for general office duties to include screening calls, assisting walk-in traffic, the registration process, commencement and other office activities, to include, but not limited to, new student file completion, schedules, official and unofficial transcripts, drops/adds, overloads, withdrawals, grade changes and student data update requests. * Answers office telephone giving customers general information and routes calls to appropriate office. * Checks forms and materials for completeness, correctness and the presence of necessary information. * Ensures the integrity, accuracy and security of all academic records of current and former students. * Establishes, maintains and updates student records in accordance with policies of AACRAO, FERPA, University Catalog, Board of Regents and Board of Supervisors (e.g., grades, registration, data, maintaining transcripts, mid-term verification, IPEDS, National Student Clearinghouse, etc.) * Updates office policies and procedures related to areas of responsibility. * Counsels and advises students, faculty and staff on academic matters. * Interprets and enforces policies of the University, Board of Regents, Board of Supervisors, and ensures adherence to FERPA regulations. * Assists with verifying the accuracy of new student files received from the Unit of Admissions and Recruitment each semester. * Performs other job related duties as assigned. REQUIRED EDUCATION AND EXPERIENCE * Associate's degree and three years of general office work experience, preferably in higher education. Additional work experience may be substituted for college on a year-for-year basis. * Must possess strong interpersonal, oral and written communication skills. * Excellent organization, planning and prioritization skills are essential. * Demonstrated understanding of the application of technology to deliver records and registration services. Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.). * A proven record in working successfully with diverse populations. * Ability to collaborate effectively with university departments and cross-functional teams. * Must have a profound interest in working with young adults, positive attitude, ability to plan and adapt to change, customer service oriented, highly motivated, goal oriented, attentive to detail, well organized, and able to manage multiple priorities and work well under pressure. * Evening and weekend work and some travel are required. PREFERRED QUALIFICATIONS * Familiar with the Ellucian (Banner) Student Information System is preferred. TYPE: Full-time COMPENSATION: $30,000-35,000 APPLICATION DEADLINE: Review of applications begins January 26, 2026 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

This position is responsible for providing support to the registration program of the university and serves as the office receptionist. This position reports directly to the Assistant Registrar and/or the University Registrar. This position is represented by a labor union and is subject to the terms and conditions of the Collective Bargaining Agreement upon completion of probationary period. Duties And Responsibilities · Provides registration support to all students to include online and remote learners; · Responsible for creating and updating department documents; · Provides informative support to the campus community and NMHU centers; · Actively participates in New Student Orientation; · Actively participates in an alternative work schedule to include noon hour registration; · Responsible for all incoming calls, emails, faxes, etc.; · Provides necessary administrative support to the Department; · Maintains accurate student records; · Actively participates in commencement related activities; · Maintains regular attendance; · Actively participates in Department cross-training; · Maintains emotional control under stress; · Performs other job-related duties as assigned. Physical Demands Repetitive hand motion and prolonged use of computer; Sitting for extended periods of time; No or very limited physical effort required. Preferred Qualifications · PREFERRED EXPERIENCE : Higher Education experience.