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How to hire a Tow Truck Driver

Tow truck driver hiring summary. Here are some key points about hiring tow truck drivers in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a tow truck driver is $1,633.
  • Small businesses spend an average of $1,105 per tow truck driver on training each year, while large companies spend $658.
  • There are currently 31,948 tow truck drivers in the US and 666,918 job openings.
  • Phoenix, AZ, has the highest demand for tow truck drivers, with 4 job openings.
  • Chicago, IL has the highest concentration of tow truck drivers.

How to hire a tow truck driver, step by step

To hire a tow truck driver, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a tow truck driver, you should follow these steps:

Here's a step-by-step tow truck driver hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a tow truck driver job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new tow truck driver
  • Step 8: Go through the hiring process checklist

What does a Tow Truck Driver do?

Typically working upon the directives of dispatchers, a tow truck driver is in charge of driving to areas where a vehicle accident or breakdown took place, connecting the vehicle to the tow truck, and transporting them to repair stations or particular places. Their responsibilities include communicating with clients to identify their needs, answering inquiries, providing assistance by performing minor repairs, changing tires or jump-starting cars, and recommending solutions when necessary. Furthermore, as a tow truck driver, it is essential to perform regular maintenance checks on towing trucks for a safe and efficient service.

Learn more about the specifics of what a tow truck driver does
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  1. Identify your hiring needs

    First, determine the employments status of the tow truck driver you need to hire. Certain tow truck driver roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine Employee vs Contractor Status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a tow truck driver to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a tow truck driver that fits the bill.

    Here's a comparison of tow truck driver salaries for various roles:

    Type Of Tow Truck DriverDescriptionHourly Rate
    Tow Truck DriverHeavy and tractor–trailer truck drivers transport goods from one location to another. Most tractor–trailer drivers are long-haul drivers and operate trucks with a gross vehicle weight (GVW) capacity—that is, the combined weight of the vehicle, passengers, and cargo—exceeds 26,000 pounds... Show More$13-24
    CDL DriverA CDL driver is responsible for the transportation of goods from the manufacturing warehouse to specific store locations. CDL drivers' duties include inspecting the items before and after the delivery to ensure that the orders are correct with the right quantity, providing proof of delivery from the receiving customers, following the delivery schedule and report any delays immediately, monitoring the vehicle's engine for efficiency, and escalating concerns of incorrect deliveries and defective items... Show More$19-46
    Van DriverA van driver is responsible for operating a wide and a larger-sized vehicle than a regular car, usually used as a company shuttle to pick up and drop employees to designated areas. Van drivers should have a clean driving record, ensuring the safety and comfortability of the passengers while on the road... Show More$11-25
  2. Create an ideal candidate profile

    Common Skills:
    • Transport Vehicles
    • CDL
    • Customer Service
    • Loaders
    • AAA
    • Fuel Delivery
    • Tire Changes
    • Unload Vehicles
    • Emergency Equipment
    • Lock Outs
    • Automotive Problems
    • Service Calls
    • Motor Vehicle
    • Law Enforcement
    Check All Skills
    Responsibilities:
    • Manage and expedite the secure transportation and accountability of logistic materials and HAZMAT chemicals to commercial, state and government facilities.
    • Operate tow truck and equipment (dollies, go jacks).
    • Drive rollback tow truck, load and unload cars, secure cars on truck bed, operate hydraulic, maintain truck
    • Right eye injury and ineligibility for CDL )
    • Job require current CDL with clean driving record.
    • Maintain contracts with several companies as well as CHP work.
    More Tow Truck Driver duties
  3. Make a budget

    Including a salary range in the tow truck driver job description is a good way to get more applicants. A tow truck driver salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for a tow truck driver in Kansas may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level tow truck driver. Additionally, a tow truck driver with lots of experience in the field may command a higher salary as a result.

    Average tow truck driver salary

    $38,555yearly

    $18.54 hourly rate

    Entry-level tow truck driver salary
    $29,000 yearly salary
    Updated January 19, 2025

    Average tow truck driver salary by state

    RankStateAvg. SalaryHourly Rate
    1Washington$53,068$26
    2California$47,219$23
    3Minnesota$46,240$22
    4Hawaii$44,758$22
    5New Hampshire$44,420$21
    6Nevada$43,071$21
    7Massachusetts$41,287$20
    8Montana$40,959$20
    9Wyoming$40,159$19
    10New Jersey$40,037$19
    11Colorado$39,554$19
    12Arizona$37,821$18
    13Nebraska$37,679$18
    14Texas$37,420$18
    15Connecticut$36,960$18
    16Maryland$36,715$18
    17Missouri$36,431$18
    18Georgia$36,051$17
    19Pennsylvania$35,660$17
    20Illinois$35,591$17

    Average tow truck driver salary by company

    RankCompanyAverage SalaryHourly RateJob Openings
    1City of Detroit$43,974$21.14
    2T N T Auto Co$42,194$20.29
    3Elite Service$42,194$20.29
    4EntwistleCo$42,178$20.28
    5Small Business Services$42,027$20.211
    6Norwalk Auto Auction$41,895$20.141
    7Rite Way Service$41,330$19.87
    8United Road Towing$40,333$19.39
    9AAA Systems$40,273$19.36
    10Sellars$40,138$19.301
    11Watson Windows$39,796$19.13
    12AAA Northeast$39,523$19.00
    13Buckhorn$39,145$18.823
    14TRU TECH Systems$39,057$18.78
    15AAA FACILITY SERVICES$38,801$18.651
    16Stuart Dean$38,020$18.28
    17Sun Devil Fire$37,082$17.83
    18AAA Northern California, Nevada & Utah$36,848$17.721
    19AAA AUTO$36,144$17.38
    20North Central Group$35,590$17.11
  4. Writing a Tow Truck Driver Job Description

    A tow truck driver job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a tow truck driver job description:

    Tow Truck Driver job description example

    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

    At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
    Why work for us? Great Pay
    - $ 20. 00 hourly with the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives Bonus
    - Generous Monthly Incentive bonus up to $1,300 with quality and productivity incentives! Training
    - You'll attend a thorough, comprehensive, training program Benefits
    - Medical, Dental, Vision, wellness program and more! 401k Matching
    - $1 for $1 company match up to 6% of pay Paid Time Off
    - Ten hours per month, ten holidays annually, and 24 hours per year earmarked for volunteer activities Collaborative Environment
    - AAA will value your contribution to providing exceptional service to our members
    Advance opportunities and more! What our Roadside Service Technicians do: Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training Education & Experience/Licenses & Certification Must be at least
    21 years

    of age
    to operate AAA vehicles Must have open shift availability Ability to drive a manual/automatic shift vehicle Customer service skills and the ability to interact with a wide-range of people Basic automotive/mechanic knowledge and experience operating a motor vehicle with a valid driver's license Basic computer knowledge Work Environment/Physical Requirements: Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
    If needed for identification purposes, a photograph may be obtained
    after
    an offer of employment is made and accepted. **Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.** We'll value your skills and experience. We're building a performance organization with heart and developing a pipeline of tomorrow's leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds. #ERS
  5. Post your job

    There are a few common ways to find tow truck drivers for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your tow truck driver job on Zippia to find and recruit tow truck driver candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting tow truck drivers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new tow truck driver

    Once you've found the tow truck driver candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    After that, you can create an onboarding schedule for a new tow truck driver. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a tow truck driver?

Hiring a tow truck driver comes with both the one-time cost per hire and ongoing costs. The cost of recruiting tow truck drivers involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of tow truck driver recruiting as well the ongoing costs of maintaining the new employee.

You can expect to pay around $38,555 per year for a tow truck driver, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for tow truck drivers in the US typically range between $13 and $24 an hour.

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