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Tow truck driver skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical tow truck driver skills. We ranked the top skills for tow truck drivers based on the percentage of resumes they appeared on. For example, 22.1% of tow truck driver resumes contained transport vehicles as a skill. Continue reading to find out what skills a tow truck driver needs to be successful in the workplace.

15 tow truck driver skills for your resume and career

1. Transport Vehicles

Here's how tow truck drivers use transport vehicles:

Tow vehicles, drive a variety of roll bed tow trucks, perform lock outs, safely transport vehicles.
Operate the machinery on the truck to recover and transport vehicles, but have other duties, as well.

2. CDL

Here's how tow truck drivers use cdl:

Light, medium, and heavy duty trucks and also semi tractor trailer with a class a CDL.
Licensed CDL B driver operating a tow truck to pick up disabled vehicles.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how tow truck drivers use customer service:

Provide excellent customer service *Transporting vehicles from dealerships *Transporting private vehicles *Vehicle Recovery *Impounding of vehicles for local Police Departments
Provided superior customer service to vehicle owners and/or vehicle occupants during and after call/transportation/service of displaced vehicle.

4. Loaders

Here's how tow truck drivers use loaders:

Required to drive Tow Truck/Flatbed and heavy equipment such as front end loaders.
Set up/deliver/pick up new John Deere equipment such as tractors, loaders, mower/conditioners, balers, and combines.

5. AAA

American Automobile Association, commonly pronounced as AAA or triple A, is an organization in North America. AAA is a privately held non-profit driven public party affiliation and administration association with more than 60 million members in the United States and Canada. AAA offers types of assistance to its individuals, including emergency aide.

Here's how tow truck drivers use aaa:

Owned and operated towing business - ran police calls, road side assistance calls (AAA), and private calls.
Received letters from customers as well as AAA members on how they were totally satisfied with the handling of their situations.

6. Fuel Delivery

Here's how tow truck drivers use fuel delivery:

Responded to and resolved roadside assistance calls (lock outs, fuel delivery, tire changes, battery problems).
Provide minor vehicle repair (fuel delivery, battery change/ battery charger, lock out, and flat repair).

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7. Tire Changes

Here's how tow truck drivers use tire changes:

Perform maintenance work including (but not limited to) oil changes, tire changes, replace brake pads and rotors.
Assisted customers with various vehicle emergencies including but not limited to tire changes, jump starts, lock outs and towing.

8. Unload Vehicles

Here's how tow truck drivers use unload vehicles:

Load and unload vehicles from transport truck by use of winch, chains, blocks, electric controls, etc.
Run and operate tow truck, Load and unload vehicles, Unlock vehicles, Paperwork

9. Emergency Equipment

Here's how tow truck drivers use emergency equipment:

Performed safety check of vehicles before driving to ensure mechanical safety and emergency equipment in good working order.
Checked vehicles to ensure that mechanical, safety, and emergency equipment operated properly.

10. Lock Outs

Here's how tow truck drivers use lock outs:

Dispatched to various towing jobs across Philadelphia including relocating vehicles, fixing flat tires, lock outs, jump starts etc.
Provide roadside assistance consisting of towing, replacing flat tires, jumps, lock outs while working in all weather conditions.

11. Automotive Problems

Here's how tow truck drivers use automotive problems:

Assist customers with car care needs, potentially diagnosing automotive problems and providing necessary assistance.
Interacted with customers to indicate their automotive problems.

12. Service Calls

Here's how tow truck drivers use service calls:

Coordinated emergency road service calls to drivers based on location, estimated time of arrival, and priority.
Preformed maintenance on tow trucks and other company vehicles as well as service calls in the tow trucks.

13. Motor Vehicle

A motor vehicle is a mode of transportation such as a car, truck or bus.

Here's how tow truck drivers use motor vehicle:

Inspect vehicles for Massachusetts Inspection Stickers using the Massachusetts Registry Motor vehicle computer system.
Operated tow-truck to move motor vehicles damaged in an accident, stalled on street or highway, or to salvage yard.

14. Law Enforcement

Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.

Here's how tow truck drivers use law enforcement:

Worked with law enforcement during emergency situations that included rollovers and multiple automobile accidents.
Responded to Law Enforcement requests for the removal of vehicles in distress, as well as requests from vehicle owners.

15. GPS

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Here's how tow truck drivers use gps:

Hook up and Towing of vehicles Use of GPS in order to locate vehicles.
Use GPS to determine best route to arrive in a timely manner and to avoid high traffic capacity.

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List of tow truck driver skills to add to your resume

The most important skills for a tow truck driver resume and required skills for a tow truck driver to have include:

Transport Vehicles
CDL
Customer Service
Loaders
AAA
Fuel Delivery
Tire Changes
Unload Vehicles
Emergency Equipment
Lock Outs
Automotive Problems
Service Calls
Motor Vehicle
Law Enforcement
GPS

Tow Vehicles
Customer Vehicles
Emergency Road Service
Routine Maintenance
Federal Regulations
Road Side Assistance
Oil Changes
CHP
Highway Patrol
Mechanical Problems
Coats
Private Property
Service Stations
Traffic Laws
Local Police

Vehicle Service
Hoists
Repair Shops
Emergency Roadside Repairs
State Police
Truck Maintenance
Traffic Violations
Light Bulbs
Unload Trucks
Tire Chains
Vehicle Recovery
Mechanical Assistance
Loose Wires
Repair Garage

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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