Tower Federal Credit Union jobs - 24 jobs

Job Description Ideal Credit Union is honored to be recognized by Forbes as one of America's Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 Best Places to Work honoree by the Minneapolis-St. Paul Business Journal . Ideal Credit Union continues to grow larger each year and currently has six offices located in Eagan, Hugo, Inver Grove Heights, North Saint Paul, Stillwater and Woodbury. Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Card Services Specialist I at our North Saint Paul Office/Hybrid. This individual is responsible for performing and supporting inquiries, maintenance, reports, daily operations for debit, credit card and other payment products to members and other Ideal Credit Union staff. The scheduled hours for this position are Monday through Friday from 8:30 AM to 5 PM with a 30-minute lunch break as well as other hours as needed. This individual will work in-office at our Woodbury location until fully trained. Once fully trained, this is a work from home position requiring limited travel on-site for meetings and training; however, the work from home schedule is dependent on departmental needs. This is Grade 7, Non-Exempt - Hourly, Full-time position with Benefits. The starting rate of pay is $22.23 - $23.62 per hour. Excellent benefits including health/dental insurance, personal leave, tuition reimbursement, life insurance and retirement. Ideal Credit Union is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at **************. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Schedule Monday through Friday 8a-5p What You'll Do Summary/Objective: The role is responsible for supporting the mortgage operations team with administrative tasks to assist in moving files through the automated loan process. Additionally, this role is a member of the adverse action team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Answer all incoming phone calls, directing calls as appropriate to provide prompt and courteous service to our members while achieving department SLA's. * Assist the mortgage department with support tasks to facilitate an efficient mortgage and home equity application process. * Add and complete tasks within the Mortgage Loan Origination System (LOS) and other various systems to complete failed process activities and move loans into underwriting statuses or other statuses throughout the initial intake process. * Make outbound calls to members to review process exception items, explain actions needed to proceed. * Coordinate with other Mortgage Operations Support team members to ensure all daily work is completed in a timely manner as outlined by the departments SLA's. * Ensure compliance will all applicable state and federal laws and regulations. * Serve on the adverse action team, ensuring all required documentation is being sent in a timely and correct manner. * Ensure department HMDA reporting is correct based on the adverse decision type requested by various users throughout the mortgage department. * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * Minimum of a High School Diploma or equivalent * 1-3 years mortgage or related experience Additional Eligibility Requirements: * Technical Skills: Word, Excel, Outlook, Adobe, etc. * Professional Written and Verbal Communication Skills * Requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $23.70 - $26.60 #INDMI

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Under the general direction of the Collections Team Leader, the Repossession Coordinator is responsible for the day-to day administration of the repossession and remarketing process. The administrative process includes calling delinquent members to arrange for payments and work with vendors to ensure collateral is located and retrieved from members that are unwilling to pay. The main objective of the role is to resolve member delinquency and avoid repossession of the collateral to minimize losses to DCU and maintain financial soundness goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Adhere to collection and repossession procedures to ensure they are carried out according to established guidelines. * Review accounts submitted for repossession (voluntary and involuntary) and determine whether an approval or denial should be rendered in accordance with the business rules. * Attempt to contact members prior to assigning an account for repossession to attempt to cure the delinquency and mitigate losses for the credit union. * Assigns repossessions to the vendors timely * Document collections package with appropriate notes regarding repossession decision, condition reports, status and value of the collateral * Make recommendations to the Repossesson Specialist and Team Leader whether vehicles should be repossessed from impound or storage or referred for replevin * Build professional working relationships with vendors and review their performance * Accurately maintain daily, weekly, and monthly reports pertaining to repossession assignments * Utilize sound judgment to determine outstanding repossession assignments, repossession claims, submit for skip claims etc. * Process redemptions per the established procedures and guidelines * Assist with training new and existing staff in skip tracing, repossession and recovery processes * Stay current on repossession laws and regulations * Makes recommendations for improvement of departmental policies, procedures, and internal controls. * Review and/or approve bids for sale of collateral, if necessary * Audits receipt of sales proceeds from vendors after sale of collateral * Review vendor invoices for accuracy and reasonableness and prepare them for management approval * Make collection calls to assist with departmental goals, as and when necessary. * Perform other job related duties assigned by Manager(s) What You'll Need Education and Experience Requirements: * Previous consumer collections and/or skip tracing experience preferred * Previous experience in a financial institution or credit union a plus * Excellent written and verbal communication skills * Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality * Well organized, effective time management, prioritize and manage workload for optimum efficiency * Strong command of Microsoft Office, particularly with Microsoft Excel What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $21.50 - $24.10 per hour #INDHI

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Process work pertaining to the Loan Services Department job responsibilities and assist members and front- line staff with questions pertaining to those processes. Assist the Loan Services Department with achieving key performance goals and service level standards. Cross train on a variety of the Loan Services Department processes to further support the overall goals of the department and DCU. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Learn and understand all aspects of the Title Tracking Program and the Collateral Protection Program * Provide phone coverage for the Loan Services Department to assist the Information Center, Branches, various departments, and members * Process the following work within service level: * Pega Emails * Collateral Management Mail * Service Requests: State Change, Name Change, Duplicate Title, Title Copy, Miscellaneous Title, CPI Total Loss * Reports: 18% Default, Missing Title Alert, Import Errors, Unrecognized, Need Contract, Discrepant, Specific Loan Types, DMW Warning * Prepare Berkheimer Title Package * Lease Buyout Title Seller Documents * Lien Placement Fee Transactional Audit * Collateral Protection Reports: Collateral Protection Insurance (CPI) Refunds, CPI Billing, CPI Premiums, CPI Class 16 report, CPI Payment Changes * Prepare State National Insurance Policy Package * Complete training courses within established guidelines * Actively contributes to DCU's Success Sharing initiatives and practices DCU's principles of People Come First; Do the Right Thing; Make a Difference * Maintains a high level of professionalism and respect during interactions with both members and colleagues alike * Maintains a working knowledge of and adheres to DCU policies and procedures related to the position as well as all applicable regulations * Performs work functions with attention to detail, within established timeframes and follows through as needed to complete tasks * Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned * Perform other job-related duties as assigned. What You'll Need Education and Experience Requirements: * Six months to one year of related experience in a financial institutions preferred * Prior customer service experience * Basic PC skills What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.50 - $22.60 per hour

NASA Federal Credit Union is seeking an experienced Business Systems Analyst (BSA) to plan, design, develop, and launch efficient business, financial, and operational systems in support of core organizational functions and business processes. The BSA will gather and analyze data in support business cases, proposed projects, and system requirements. This position will generate, and compile reports based on the findings, complete with probable causes and possible solutions to system issues. It will also apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investment. Essential Duties and Responsibilities: (Other duties may be assigned.) Strategy & Planning: Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and systems goals, and identify and resolve systems issues Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions. Responsible for evaluating enhancements, releases, or new product offerings for the assigned business systems and identifying the business value proposition and/or the operational efficiencies to be gained. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow. * Acquisition & Deployment: Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications. Conducts research on software and hardware products to justify recommendations and to support purchasing efforts. Operational Management: Prepares and delivers reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. Communicates, coordinates, and resolves any and all issues associated with assigned system applications. Performs cost-benefit return on investment analyses for proposed systems to aid management making implementation decisions. Ensures compatibility and interoperability of in-house and purchased computing systems. Reviews and approves any changes to system specifications/functionality prior to deployment. Coordinates the implementation of system/software releases. Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Provide orientation and training to end users and support staff for all modified and new systems. Create system design proposals. * Participate in systems development and design, including software programming and table, report, and panel design. * Create systems models, specifications, diagrams, and charts to provide direction to system programmers. * Provide guidance and/or instruction to junior staff members. * Technical Proficiency: SQL Server T-SQL query development SQL based report writing SQL Server troubleshooting and performance. * Process automation using DTS, SSIS or third-party applications * Knowledge of programming concepts and languages * Education and Experience: Proven experience in the design, development, and implementation of software and hardware solutions, systems, or products. Excellent understanding of the organization's goals and objectives. Experience using Microsoft Visio for creating systems models, specifications, diagrams, and charts. Excellent research, troubleshooting, and fact-finding skills. Extensive experience with core software applications. Understanding of basic programming concepts (sequence of commands, conditional structures, looping structures, etc.). Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). Competent to consider most business implications of the application of technology to the current business environment. Level II: (In addition to the requirements of Level I) Intermediate technical knowledge of programming languages used at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL. * Working knowledge of network and PC operating systems. Working knowledge of current network hardware, protocols, and standards. Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). Works independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment. Level III: (In addition to the requirements of Level II) Demonstrated project management skills. Experience with process automation using an Enterprise Scheduler. Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications. Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). Competence to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Under general direction, guides and advises less-experienced Business Systems Analysts. Other Skills and Abilities: Excellent analytical, mathematical, and creative problem-solving skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Logical and efficient. Keen attention to detail. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a remote team-oriented, collaborative environment. Occasional evening and weekend work to meet deadlines. Work Schedule: Shift assignments are based upon the needs of the Credit Union which can include late hours, weekends, and on-call duty. Our Generous Benefit Package Includes: Salary: $77,500 - $151,250 / Annually NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date.*100% Credit Union-Paid Full-Time Employee Benefits (Includes all Part-Time benefits listed below) Health Insurance (Choice of two nationwide PPO plans) High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Long-term Disability Insurance+* Flexible Spending Medical Account (FSA)+ Flexible Spending Dependent Care Account+ Health Savings Account (HSA)+ Voluntary Supplemental Employee and Dependent Life Insurance+ Voluntary Short-term Disability Insurance+ Remote or Remote / Hybrid work options based on position Part-Time Employee Benefits 401(k) with employer match up to 6% and immediate 100% vesting Gain Sharing Bonus (eligibility rules apply)* Life Insurance/AD&D+* Vacation Leave (excluding Outside Loan Officers) Sick and Safe Leave 11 Paid Holidays Education Assistance Employee Referral Bonus* Credit Union Membership Eligible Employee Assistance Program+* Identity Theft Protection (Additional premiums to add family members)+* Pet Insurance Employee Discount Program Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.

Schedule M-F, 8am-5pm (40 hours) What You'll Do Summary/Objective: Process work pertaining to Card Services Department job responsibilities and assist members and front-line staff with questions pertaining to those processes. Assist the Card Services Department with achieving key performance goals and service level standards. Cross train on a variety of Card Services processes to further support the overall goals of the department and DCU. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Actively contributes to DCU's Success Sharing initiatives and practices DCU's principles of People Come First; Do the Right Thing; Make a Difference * Maintains a high level of professionalism and respect during interactions with both members and colleagues alike * Maintains a working knowledge of and adheres to DCU policies and procedures related to the position as well as all applicable regulations * Performs work functions with attention to detail, within established timeframes and follows through as needed to complete tasks * Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned * Provide phone coverage to assist the Information Center, Branches, various departments, and members. * Process daily work within service level, to include but not limited to: * Dispute Service requests * Maintain Travelers Files * Plastics Re-Issue Service requests/reports * GL Reconciliation * Complete training courses within established guidelines. * Identify potential gaps in process, systems and training to share ideas for improvement * Perform other job-related duties as assigned by Manager(s) What You'll Need * 6 months or more related experience, financial institutions preferred * Prior customer service experience * Strong PC skills * Prior experience working with Fraud disputes or the equivalent in a related field What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.50 - $22.60 / hour #INDMI

Schedule Monday - Friday 8a-5p What You'll Do Summary/Objective: The Mortgage Underwriter I is responsible for analyzing, underwriting and decisioning all mortgage loans consistent with department and secondary market standards. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Analyze, underwrite and decision all mortgage loans to appropriate servicer guidelines ensuring soundness, accuracy and compliance with DCU and Investor standards. * Maintain knowledge of current changes to investor guidelines, product changes, the general financial industry, and the real estate market. * Maintain knowledge of compliance laws applicable to mortgage and home equity loan originations,including but not limited to: Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth in Lending, Know Before You Owe), Regulation C (Home Mortgage Disclosure Act - HMDA), and other state and federal laws which may be applicable. * Assist with the loan origination teams with loan structuring, re-structuring and loan scenario review requests. * Work closely with mortgage processors, Team Leaders and other underwriters to maintain and develop better quality loan files. * Exercise discretion and independent judgement in underwriting loans to support the business goals of the DCU. * Assist in the development and maintenance of department policy and procedure documents. * Contribute to department projects and initiatives as an individual and through team cooperation. * Ensure compliance with all applicable state and federal laws and regulations. * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * 3-5 Years of underwriting or related experience * Requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. * BA/BS degree preferred (or equivalent work experience) Additional Eligibility Requirements: * Technical Skills (word, excel, outlook etc.) * Professional Written and Verbal Communication Skills * Proficient working with DU, LPA, and AllRegs * Knowledge of Loan Operating Systems (LOS), Product & Pricing Engine (PPE), Tableau/PowerBI, Compliance & Regulators Software, Mortgage Insurance Requirements What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $30.00 - $33.70 #INDMI

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: To provide support to the Collections Manager and/or Director of Collections and to direct the department's ongoing effort to achieve the lowest possible delinquency and charge off ratios. Manages and coordinates the daily activities of team leaders and staff to ensure adherence to the credit union's policies, procedures and regulatory guidelines. Regularly evaluates collection operations and processes and presents recommendations to make the department more efficient through the use of technology or redistribution of duties. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Direct daily activities of the Collections Department staff to ensure proper and timely response and handling to all member accounts in non-performing status. * Recommend loan workout options to Consumer Loan and Mortgage departments * Identifies, analyzes, and measures portfolio trends, providing regular updates to management. * Coordinates and monitors performance of all collections vendors * Participate in monthly meetings with the Consumer Loan Department to review trends in underwriting and collection activity. * Work with the Collections Manager and/or Director of Collections to develop an effective department incentive program. Monitor the program and recommend changes when necessary. * Review repossessions and remarketing of repossessed collateral, in order to make informed decisions and recommendations for the disposal while limiting the credit union's exposure. * Conduct periodic analysis for mortgage loan to values on delinquent accounts. * Manage investor/PMI mortgages in default in order to ensure compliance with policies and regulations. * Provide leadership, support, guidance, training and supervision to staff * Participates in all collections related audits and respond to internal audits * Manage escalations from members and provide timely resolutions and/or additional information * Utilize the Collection Package, XP and LoanServ to obtain necessary data and statistics to create reports and/or charts for Collections. Analyze Collections statistical data * Monitor daily department service level and make adjustments as necessary * Keep informed of industry trends for collection practice by reading industry articles * Manage projects related to department's and organizations strategic, financial, efficiency and operational goals * Fosters a team and call center culture that specializes in people and performance management, coaching and development, and employee engagement to the extent that performance and results are considered best in results, effectiveness, cost efficiency, compliance, and member * Meets with Team Leaders and Quality Assurance specialist to discuss call monitoring results and implement department trainings and recommend changes to training * Conduct brainstorming sessions to encourage efficiency, process innovation ideas in reducing delinquency and charge-off ratios. * Participate in and/or facilitate team project and focus groups as assigned by the Dept. Manager * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * Bachelor's degree in business-related field or equivalent experience required * Minimum of 5 years progressive management experience in consumer collection and/or lending * Previous management experience in a call center and/or financial institution preferred * Strong analytical skills, ability to think strategically and influence business decisions * Excellent communication skills and utilization of computer applications * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution preferred * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws * Ability to handle multiple priorities. * What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $78,900 - $88,800 #INDHI

Schedule Monday through Friday 8a-5p 4-6 Month Contract What You'll Do Summary/Objective: This role will prepare, negotiate, and manage commercial contracts between DCU and third-party vendors and partners. It will also ensure that all contracts comply with legal requirements, company policies, and industry standards. This role requires strong analytical skills, attention to detail, and the ability to work effectively with cross-functional teams. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Draft, review, and negotiate contracts, agreements, and other legal documents. * Ensure compliance with legal, regulatory, and company policy requirements. * Analyze contract terms and conditions (consider adding obligations, liabilities, etc if warranted) to identify and mitigate risks. * Coordinate with internal stakeholders, including legal, finance, vendor management, and procurement teams, to ensure alignment on contract terms. * Manage contract lifecycle, including amendments, renewals, and terminations. * Maintain accurate and organized contract records and documentation. * Provide guidance and training to team members on contract-related matters. * Stay current with industry trends and legal developments related to contracts and contract law by participating in educational opportunities and reading professional publications. * Administer contract administration-related processes. * Identify and implement efficiencies in the contract lifecycle and administration processes. * Prepare and communicate contract lifecycle reporting and analysis. * Perform other job-related duties as assigned or requested. What You'll Need Qualifications and Experience Requirements: * Bachelor's degree in business administration, Law, Finance, Supply Chain or a related field. * 0-2 years of experience in contract management, procurement, or a related role involving drafting, reviewing, negotiating, and managing contracts. * Strong understanding of and experience with contract law and industry-specific regulations (at the state and federal level) * Excellent negotiation, analytical, and problem-solving skills. * Detail-oriented and organized with strong time management skills and the ability to manage multiple contracts simultaneously. * Proficiency in contract management software and Microsoft Office Suite. * Strong verbal and written communication and interpersonal skills. * Ability to work independently and as part of a team in managing internal client relationships and working with external, third-party vendors. Preferred Qualifications: * Professional certification in contract management (e.g., CPCM, CCCM, CFCM). * Prior experience in financial institutions is preferred, especially experience in a contract specialist or contract analyst role. * Familiarity with legal and regulatory aspects of financial institutions. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $30/hr #INDHI

Schedule Mon-Fr 9:45am-6:45pm every other Saturday 8am-4:30pm What You'll Do Summary/Objective: Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required. This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process. Taking additional call types will be required at times due to business needs. Must understand all DCU products, services, processes, and procedures. Proactively identify member needs and effectively cross sell appropriate products and services. Supports DCU's mission, vision and business goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answer inbound phone calls in a high-volume contact center. * Efficiently assist members with inquiries about DCU loan products, the application process and other calls related to loan questions. * Proficiently originate and process consumer loan applications for automobiles, personal loans, and credit cards. * Review credit reports and determine loan eligibility through automated underwriting and/or Loan Officer review. * Review required applicant documentation including income verification, purchase agreements etc. * Adhere to borrower/lender compliance requirements and DCU's internal policies and procedures. * Complete required trainings on compliance, DCU products/services and lending guidelines. * Support DCU's Success Sharing Goals by referring and cross selling other DCU products and services. * Achieve job expectations for schedule adherence, call efficiency, sales goals and other metrics. * Become registered through the Nationwide Multistate Licensing System to obtain Mortgage Loan Originator licensing. * Answer general questions for and originate Mortgage and Home Equity applications. * Participate in performance development by being receptive to constructive coaching feedback from Assistant Managers, Performance Leads and Senior Specialists * Foster teamwork and strive to strengthen relationships between the Information Center Staff and staff in DCU's support departments. * Accurately process transactions, file maintenance and all other member requests. * Make process improvement recommendations in an effort to improve the efficiency of operations in the Information Center and/or other areas of the Credit Unions. * Perform other job-related duties as assigned or requested. * Complies with regulatory compliance and assigned training requirements. What You'll Need Education and Experience Requirements: * High School diploma or equivalent * 6 months prior contact center or 6 months lending experience required Additional Eligibility Requirements: * Excellent communication and phone etiquette. * Proficient computer skills and ability to learn new software. * Strong troubleshooting, multitasking, organizational, and time management abilities. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $21.50 - $24.10/hour

Join Our Dynamic Team Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowering and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams. About Our Exciting Career Opportunity We are currently seeking an experienced, innovative, and critical thinker for our Data Engineer position. The Data Engineer is primarily responsible for playing a pivotal role in advancing our data infrastructure, serving as the foundation of our AI and Data Analytics strategies. The position will be responsible for developing, deploying, and managing data engineering projects. Their primary focus is to assist the VP of Emerging Technologies in architecting the data platform (on premise, cloud and hybrid), data pipeline development, data governance and performance monitoring. The incumbent will also use AI in support of data management capabilities. This is a hybrid-position based in Greenbelt/Rockville, Maryland and will require working onsite at a minimum of two days per week. Required Qualifications Bachelor's degree in data engineering, Information Systems or related technical field. 5+ years' experience in data engineering (building data pipes, data lakes, data warehouse) Proficient in constructing and managing modern data warehouse and data lake house architectures, ensuring scalable and efficient data storage. Skilled in building and maintaining robust data pipelines and orchestrations, with a focus on scalability and reliability. Deep knowledge of ETL (Extract, Transform, Load) and ELT (Extract, Load, Transform) processes for data transformation and integration. Experience with cloud platforms (AWS, Azure, or GCP), and orchestration tools. Data Governance - Data Quality Controls, General Ledger Reconciliations, Transmission and interface controls Proficiency in SQL and Python, with experience in data storage frameworks (Apache Spark, Databricks, or Hadoop). Must have an innovative mindset and be forward thinking along with advanced written and verbal communications skills. Must also have excellent attention to detail, organizational skills and initiative. Banking & Financial Services data domain knowledge is a plus.

NASA Federal Credit Union is in search of a skilled Technical Tax and Audit Accountant. The Technical Tax and Audit Accountant will conduct in-depth financial analysis to support decision-making processes, identify trends, and provide insights into the company's financial performance. This position will continuously monitor Board Policies, Financial guidelines, programs, accounting policies and procedures, and third-party vendor adjustments, ensuring consistency and adherence to relevant accounting standards and NCUA guidelines. It will collaborate with internal and external auditors during financial audits, providing necessary documentation, schedules and explanations related to technical accounting matters. The Technical Tax and Audit Accountant will assist with NCUA examination by preparing schedules and providing requested documentation, as well as collaborate with various departments to ensure accurate accounting treatment of complete transactions and business events. Essential Duties and Responsibilities: include the following with other duties as assigned. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Achieves department metrics and goals, develops within the team, and lives the NASA FCU Core Values. Applies Generally Accepted Accounting Principles (GAAP) that include work that is analytical, creative, evaluative, and advisory in nature and that requires an understanding of both accounting theory and practice. Understands management's strategic business unit goals and assist in developing tactical processes, both in procedures and utilizing software capabilities to support those goals. Maintains training documentation, historical files, internal procedures and assists with updating policies. Applies policies and procedures as well as federal, state and local regulations governing general accounting practices to ensure accurate and effective adherence. Performs qualitative and quantitative data analysis using analytical techniques, tools, models & simulations. Analyzes, reviews, documents, and substantiates period to period variances within monthly financial statements for NASA Federal and/or the CUSOs. Develops data visualizations and/or dashboard reporting for management review of financial and operational results. Evaluates operational efficiency and effectiveness. Prepares documents for internal and external audits as well as the NCUA examination. Performs research on tax related issues and assists with the preparation and review of tax forms. Advanced skill in presenting findings, conclusions, alternatives, and information clearly and concisely. Serves on automated financial systems improvement and product configuration initiatives. Establishes, modifies, documents, and coordinates implementation of accounting control procedures. Education and Experience: Bachelor's degree in Accounting, Finance and/or related business is required; with at least 5 years of related experience and/or training with a strong background in accounting principles and practices is preferred. Requires a thorough knowledge of the fundamental doctrines, theories, GAAP, and terminology of accountancy, and often entails a basic understanding of such related fields of business law, statistics, and general management. Excellent analytical and critical thinking skills, with the ability to analyze complex financial transactions and resolve technical accounting issues. Other Skills and Abilities: Must be highly skilled in dealing with financial and numeric data. Must be highly skilled in use of Excel Spreadsheets. Must be skilled in the use of MS Word. Must be able to effectively handle multiple projects simultaneously in a fast-paced environment driven by deadlines. Ability to work independently and as part of a team and take on new tasks with a high level of difficulty. The individual will be expected to work with minimal up-front guidance and take ownership of his/her work product. Proficiency in financial reporting and accounting software(s); Project Management software; Spreadsheet software. The current software systems utilized are Symitar, FICS Mortgage Accountant and Mortgage Servicer, SAGE, DocuSign, Smartsheets, MS-Excel Spreadsheet software, MS-Word Word Processing software, ProfitStars Model Management, Blackline, Call Report Pro, nCino, and several 3rd party lending platforms. Our Generous Benefit Package Includes: Salary: $80,000 - $120,000/ Annually NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid Full-Time Employee Benefits (Includes all Part-Time benefits listed below) Health Insurance (Choice of two nationwide PPO plans) High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Long-term Disability Insurance+* Flexible Spending Medical Account (FSA)+ Flexible Spending Dependent Care Account+ Health Savings Account (HSA)+ Voluntary Supplemental Employee and Dependent Life Insurance+ Voluntary Short-term Disability Insurance+ Remote or Remote / Hybrid work options based on position Part-Time Employee Benefits 401(k) with employer match up to 6% and immediate 100% vesting Gain Sharing Bonus (eligibility rules apply)* Life Insurance/AD&D+* Vacation Leave (excluding Outside Loan Officers) Sick and Safe Leave 11 Paid Holidays Education Assistance Employee Referral Bonus* Credit Union Membership Eligible Employee Assistance Program+* Identity Theft Protection (Additional premiums to add family members)+* Pet Insurance Employee Discount Program Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Provide internal and external members with a high level of support in a friendly, efficient, and timely manner. Support Deposit Services and DCU to achieve Success Sharing goals and process all work within established service level guidelines. Actively support the Deposit Services Document Management Team and all initiatives developed to further support DCU's goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Actively contributes to DCU's Success Sharing initiatives and practices. DCU's principles of People Come First, Do the Right Thing, Make a Difference * Assist in the management of daily schedules, workflow and phone coverage related to their specific team * Provide training to new hires/cross-training to existing members of the team for all job responsibilities within their team * Remain proficient in every aspect of their team's job processes and be able to quickly adapt to any role assigned based on team needs * Assist in the management of projects, upgrades and enhancements relating to Core/Host system as well as any other system relating to their team * Support Front Line Staff, Branch Staff, internal staff in other departments and DCU members by providing exceptional service via phone coverage, accurately completing assigned tasks within service expectations and education on products and services * Process daily operations and functions that pertain to Remote Deposit Capture, Share Draft processing, adjustments, member affidavits, and Fed Returns * Exceed goals set regarding service levels and call monitoring * Adhere to work schedule expectations * Assist in the preparation for Risk Assessments, internal audits, monthly operational reports and Disaster Recovery procedures * Understand and support DCU's Success Sharing program by achieving or exceeding all assigned goals, analyzing work processes and contributing suggestions on alternative methods to improve member service efficiencies * Adhere to DCU's policies and procedures as well as applicable Federal Regulations * Assist with the handling of escalated member calls/ concerns * Prepare/ write team procedures * Train and assist staff as needed * Perform other job-related duties as assigned by Managers(s) What You'll Need * Minimum of two years' work experience, financial institution preferred * Excellent PC Skills required, including MS Word and Excel * Prior Customer Service experience preferred * Must be in the current position for at least 18 months * Must have a minimum of a "Good" on the most recent performance evaluation * Excellent verbal and written communication skills * Ability to effectively handle multiple priorities What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $23.70 - $26.60 / hour #INDLW

Schedule Mon - Fri 8a-5p What You'll Do Summary/Objective: The Technical Project Manager leads teams within a matrix environment to successfully complete projects within the Technology organization. Serves as the primary liaison between project teams, business owners and sponsors for various systems and/or applications. The Technical Project Manager is responsible for the oversight of the entire project's life cycle. Apply project management and agile methodology skills to manage scope, plan work, coordinate resources and drive execution. Projects may be small to large; cross-functional in impact and are technical in nature. This position will collaborate with a team of PMs and Senior PMs to make continuous improvements to project processes. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will focus on the management of enablement related projects such as data center migrations to public cloud (AWS), greenfield deployments in the DCU data centers, component lifecycle management, wireless and telephone infrastructure upgrades, monitoring & alerting for the IT infrastructure, workstation deployments, system / server upgrades, networking upgrades and transformations, disaster recovery exercises, remediation of major audit findings and other similar technically oriented projects. * Manage projects with waterfall and agile methods when applicable * Plan, estimate and execute technology-related projects * Communicate and coordinate project deliverables across IS Infrastructure, IS Development teams and the project team to achieve milestones * Develop detailed project deliverables including scope statements, schedule, resource plans and success criteria * Schedule and conduct project planning with appropriate tech leads, third party contractors and business * Manage day to day project activities to meet deliverables, manage risks and remove team blockers * Coordinate project deliverables, identify required resources and review roles & responsibilities * Coordinate project tasks such as equipment are ordered, received, and staged during the project execution * Coordinate team resources across projects with other Project Managers * Simultaneously manage multiple IT project plans. Establish clear goals, milestones and approach to execution * Assist in building Portfolio View of initiatives business and IT initiatives across the Credit Union * Use sound judgment in project communication and ensure that key stakeholders including the team, business and management are apprised of project activities in a timely manner * Communicate progress, risks, expectations, timelines, milestones and other key project metrics to business and team members * Contribute to the ongoing development and improvement of the Project Management Life Cycle and agile methodologies * Lead the team to update support processes to capture new project enhancements, features or updated technologies * Ensure project post implementation reviews are conducted * Working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework * Adhere to DCU's project management best practices, procedures and documentation standards * Have a "Team Player" mentality * Performs other job-related duties as assigned by Manager(s) What You'll Need Education and Experience Requirements: * 4-year degree in Information Systems or equivalent work experience * Minimum of 2 years direct Information Systems infrastructure experience, perhaps as a system engineer, network engineer, worked on a service desk team, or in IT Security, and may have been an Infrastructure team lead or infrastructure manager. * 2 - 4 years experience with Information Systems project management experience * 2 - 4 years experience in Financial Industry * Excellent verbal and written communication skills. * Strong knowledge of banking systems, technologies and their relationship to business functions, practices, and processes * Analytical and Project Management skills with a focus in financial services applications * Strong verbal/written communication skills * PMI or other project management certification preferred * Knowledge and practical applications of Agile methodology * Business Process Management experience recommended What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $100,100 - $113,900

Schedule M - F 9-6, Alt. Sat. 9-3 (40 Hours) What You'll Do Summary/Objective: Responsible for processing loan applications and preparing and disbursing loan closing documents in an efficient and timely manner. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Perform various duties associated with reviewing, processing, and funding Direct and Indirect loan applications. * Review and analyze loan application documentation to determine loan integrity and validity, of loan applications and packages prior to funding. * Follow appropriate procedures and guidelines to limit risk exposure . Review exceptions and escalate to supervisors when necessary. * Book loans to host system and provide timely funding to members and dealer partners. Prepare and disburse thorough and accurate loan closing documents. Follow up on call backs in order to finalize loans. * Provide timely and accurate information on the Credit Union's loan programs, as well as prompt, courteous, and professional service to members, branch staff, and dealer partners. * Promptly answer calls presented to the Consumer Loan queues and meet performance expectations including, average handle time, schedule adherence, and calls taken. . * Achieve monthly sales goals and referrals by identifying members' needs and making appropriate referrals to cultivate a strong membership. . * Perform other job-related duties as assigned by Managers(s). What You'll Need * High school diploma or equivalent * 1-3 years of related experience, preferably in a Financial Institution Additional Eligibility Requirements: * Previous experience working in a Call Center environment preferred * Ability to read and understand credit bureau reports a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $21.50 - $24.10 #INDMI

NASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties as assigned. Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Identifies potential clients using advertising campaigns, mailing lists, referral sources, and personal contacts. Solicits business from prospects by pro-actively communicating available services. Profiles clients to determine current investment objectives, while addressing overall financial goals. Provides clients with information and advice on a range of offerings to include Mutual Funds, Annuities, Advisory accounts, Life Insurance, and other broker/dealer approved financial products/services. Opens and services new accounts while finalizing completed sales and routing documents for processing. Reviews status reports and performs calculations to monitor client accounts and verify transactions. Develops and implements financial plans using available software. Processes incoming client mail, paperwork, and all other necessary aspects of account servicing. Interfaces with mutual fund companies, insurance companies, clearinghouses, and the Broker/Dealer in efficiently meeting member/client service needs while keeping current on product offerings and regulatory changes. Listens empathetically to clients and gathers facts, analyzes total needs, and makes responsible recommendations. Builds long-term financial advisory relationships with clients. Manages incoming referrals from assigned branches and surrounding territories. Maintains member/client files and records in accordance with regulatory and firm requirements. Conducts offline or online research to resolve member/client problems. Sets and keeps consistent office hours. EDUCATION AND EXPERIENCE Two plus years of relevant experience and/or training in sales of investment products (ideally in a bank/credit union environment). College Degree preferred. Proven track record of performance requiring minimum supervision. Licensing required: Series 7, 63, 65, or 66 required. Life & Health required. Valid driver's license is required. CFP Designation preferred. Our Generous Benefit Package Includes: $45,000 Base Salary + Commission Why Join Our Team: Unlimited commissions in addition to monthly salary Commissions based on new assets and existing book of business ($ 50 Million AUM) Referrals from frontline staff and access to member data - Tiered commission payout rates based on monthly production Emerging technology Continuing education committed to ensuring personal growth and staying ahead of market trends NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date.*100% Credit Union-Paid Full-Time Employee Benefits 401(k) with employer match up to 6% and immediate 100% vesting Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans) High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Long-term Disability Insurance+* Flexible Spending Medical Account (FSA)+ Flexible Spending Dependent Care Account+ Health Savings Account (HSA)+ Voluntary Supplemental Employee and Dependent Life Insurance+ Voluntary Short-term Disability Insurance+ Remote or Remote / Hybrid work options based on position Life Insurance/AD&D+* Vacation Leave (excluding Outside Loan Officers) Sick and Safe Leave 11 Paid Holidays Education Assistance Employee Referral Bonus* Credit Union Membership Eligible Employee Assistance Program+* Identity Theft Protection (Additional premiums to add family members)+* Pet Insurance Employee Discount Program Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions. $45,000 - $45,000 a year $45,000 Base Salary + Commission - Why Join Our Team:· Unlimited commissions in addition to monthly salary· Commissions based on new assets and existing book of business ($ 50 Million AUM) · Referrals from frontline staff and access to member data - · Tiered commission payout rates based on monthly production· Emerging technology· Continuing education committed to ensuring personal growth and staying ahead of market trends Posted 10/03/2025We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ideal Credit Union is honored to be recognized by Forbes as one of America's Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 Best Places to Work honoree by the Minneapolis-St. Paul Business Journal . Ideal Credit Union continues to grow larger each year and currently has six offices located in Eagan, Hugo, Inver Grove Heights, North Saint Paul, Stillwater and Woodbury. Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Card Services Specialist I at our North Saint Paul Office/Hybrid. This individual is responsible for performing and supporting inquiries, maintenance, reports, daily operations for debit, credit card and other payment products to members and other Ideal Credit Union staff. The scheduled hours for this position are Monday through Friday from 8:30 AM to 5 PM with a 30-minute lunch break as well as other hours as needed. This individual will work in-office at our Woodbury location until fully trained. Once fully trained, this is a work from home position requiring limited travel on-site for meetings and training; however, the work from home schedule is dependent on departmental needs. This is Grade 7, Non-Exempt - Hourly, Full-time position with Benefits. The starting rate of pay is $22.23 - $23.62 per hour. Excellent benefits including health/dental insurance, personal leave, tuition reimbursement, life insurance and retirement. Ideal Credit Union is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at **************. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job DescriptionNASA Federal credit Union is looking for a Financial Advisor who provides professional advisory services to Retail and Business clients. Prepares and delivers comprehensive financial plans that may include portfolio reviews, analysis and assessments, pre/post retirement planning, asset allocations strategies, and account management. Enhances and expands the overall penetration and participation levels of the current investment program and ensures on-going quality service to existing member/clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties as assigned. Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Identifies potential clients using advertising campaigns, mailing lists, referral sources, and personal contacts. Solicits business from prospects by pro-actively communicating available services. Profiles clients to determine current investment objectives, while addressing overall financial goals. Provides clients with information and advice on a range of offerings to include Mutual Funds, Annuities, Advisory accounts, Life Insurance, and other broker/dealer approved financial products/services. Opens and services new accounts while finalizing completed sales and routing documents for processing. Reviews status reports and performs calculations to monitor client accounts and verify transactions. Develops and implements financial plans using available software. Processes incoming client mail, paperwork, and all other necessary aspects of account servicing. Interfaces with mutual fund companies, insurance companies, clearinghouses, and the Broker/Dealer in efficiently meeting member/client service needs while keeping current on product offerings and regulatory changes. Listens empathetically to clients and gathers facts, analyzes total needs, and makes responsible recommendations. Builds long-term financial advisory relationships with clients. Manages incoming referrals from assigned branches and surrounding territories. Maintains member/client files and records in accordance with regulatory and firm requirements. Conducts offline or online research to resolve member/client problems. Sets and keeps consistent office hours. EDUCATION AND EXPERIENCE Two plus years of relevant experience and/or training in sales of investment products (ideally in a bank/credit union environment). College Degree preferred. Proven track record of performance requiring minimum supervision. Licensing required: Series 7, 63, 65, or 66 required. Life & Health required. Valid driver's license is required. CFP Designation preferred. Our Generous Benefit Package Includes: $45,000 Base Salary + Commission Why Join Our Team: Unlimited commissions in addition to monthly salary Commissions based on new assets and existing book of business ($ 50 Million AUM) Referrals from frontline staff and access to member data - Tiered commission payout rates based on monthly production Emerging technology Continuing education committed to ensuring personal growth and staying ahead of market trends NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date.*100% Credit Union-Paid Full-Time Employee Benefits 401(k) with employer match up to 6% and immediate 100% vesting Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans) High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ Long-term Disability Insurance+* Flexible Spending Medical Account (FSA)+ Flexible Spending Dependent Care Account+ Health Savings Account (HSA)+ Voluntary Supplemental Employee and Dependent Life Insurance+ Voluntary Short-term Disability Insurance+ Remote or Remote / Hybrid work options based on position Life Insurance/AD&D+* Vacation Leave (excluding Outside Loan Officers) Sick and Safe Leave 11 Paid Holidays Education Assistance Employee Referral Bonus* Credit Union Membership Eligible Employee Assistance Program+* Identity Theft Protection (Additional premiums to add family members)+* Pet Insurance Employee Discount Program Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions. $45,000 Base Salary + Commission - Why Join Our Team:· Unlimited commissions in addition to monthly salary· Commissions based on new assets and existing book of business ($ 50 Million AUM) · Referrals from frontline staff and access to member data - · Tiered commission payout rates based on monthly production· Emerging technology· Continuing education committed to ensuring personal growth and staying ahead of market trends Posted 10/03/2025 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Our Dynamic Team Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowerment and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams. About Our Career Opportunity We are currently seeking an energetic, self-motivated professional with a positive attitude, excellent interpersonal and communication skills to join our dedicated team as a Bilingual Member Care Representative in our fast paced, high call volume Contact Center. The Bilingual Member Care Representative plays a critical role in our member experience by providing a variety of service functions for our members and by working with members to best identify additional financial solutions that help to meet the member's specific needs. The Bilingual Member Care Representative will also assist non-members in establishing their membership and setting up their accounts by phone. Must be able to work a 40 hour a week variable schedule with hours between 8 a.m. and 6:05 p.m. EST Monday through Friday and on Saturdays from 8 a.m. to 2:05 p.m. EST. Required Qualifications High school diploma or equivalent (GED) required. Must be able to work in a fast-paced environment and be able to utilize available resources to help members. Must read and speak Spanish fluently. Minimum of one year experience working in a financial institution required. Previous contact center experience helpful. Must have experience selling and cross-selling products or services. Must have excellent member service skills to include strong verbal and written communication skills as well as the ability to demonstrate patience and professionalism in dealing with members. Functional knowledge of Microsoft Office suite of products Ability to perform routine mathematical calculations. Ability to function in a call center environment and utilize standard office equipment including but not limited to: computer, 10 key calculator, fax, copier, telephone, etc.