VP Agricultural Lending
Town and Country Credit Union job in Fargo, ND
Competitive Salary + Comprehensive Benefits
Are you passionate about supporting local agriculture and helping producers succeed? Skilled at building relationships, analyzing financials, and structuring lending solutions? You could be the perfect fit for our team as a VP, Agricultural Loan Officer at Town & Country Credit Union.
As a VP, Agricultural Loan Officer, you'll develop and manage a portfolio of high-quality agricultural loans, traveling to farms and ag operations to build connections, assess needs, and create financing solutions that help our members grow. We're seeking an experienced, community-minded professional who excels at relationship development, financial analysis, and delivering exceptional service.
What You'll Do
In this role, you'll handle the full lending process-from prospecting and relationship management to structuring and closing loans. Key responsibilities include:
Designing innovative financial packages based on member needs, pricing competitively based on risk and profitability.
Advise members on loan decisions and financial strategies by interpreting balance sheets, income statements, and cash flow projections, while providing expert guidance on their current financial position and future credit needs.
Building and managing a high-quality agricultural loan portfolio to meet growth, production, and credit quality targets.
Promoting and selling loan products, while cross-selling additional products and services that support long-term member success.
Generating new business by facilitating cold and warm outreach, nurturing leads, and guiding prospects through the sales process.
Collaborating with credit analysts to review and present credit packages and participating in the consensus decision-making process.
Structure loan terms and prepare proposals while ensuring compliance with policies and regulations; continuously monitor loan performance, identify potential risks, and take timely action on delinquent accounts.
Engaging with industry groups, participating in ag-related events, and maintaining a strong professional presence in the agricultural community.
Traveling regularly to farms and agricultural sites for visits, assessments, and relationship development.
What We're Looking For
Bachelor's degree in business administration, Finance, Agricultural Management, or related field (or equivalent experience).
7+ years in agribusiness, farming, or agricultural lending.
North Dakota crop hail insurance license preferred but not required.
Strong financial and mathematical skills, including loan amortization, interest calculations, and risk assessment.
Excellent communication, interpersonal, and organizational abilities.
Proven ability to build trust and long-term relationships with members.
Why Town & Country Credit Union?
We're a team of 160 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities.
We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
Competitive pay
Paid holidays
Generous paid time off
"Dress for your day" dress code
Health, dental, and vision insurance
Life and disability insurance
Flexible spending accounts
401(k) with employer contributions
Paid volunteer time
Tuition reimbursement
YMCA Corporate Membership Discount or Lifestyle Spending Account
Ready to Make an Impact?
If you're looking for a career where your expertise in agriculture and finance makes a real difference, we'd love to meet you.
Explore our careers and apply here
Town & Country Credit Union is an Equal Opportunity Employer.
Mortgage Loan Officer
Town and Country Credit Union job in Fargo, ND
Are you a relationship-driven, goal-crushing mortgage pro who's passionate about helping people finance their dreams? Do you love connecting with others, educating home buyers, and building strong referral networks? If so, let's talk!
We're looking for a Mortgage Loan Officer to join our team at Town & Country Credit Union. Someone who's motivated, knowledgeable, and ready to make an impact by helping our members secure the right home loan, the right way.
What You'll Do:
Build Relationships: Establish trust with members, realtors, contractors, and other referral partners. You're the go-to mortgage expert they rely on.
Drive Business: Prospect new mortgage opportunities through social media, open houses, community events, and direct outreach.
Educate Members: Interview borrowers to understand their needs and guide them through available mortgage products.
Manage the Process: Gather and analyze financial information, prepare accurate loan applications, and ensure timely disclosures and compliance.
Close Loans: Collaborate with the origination team, attend closings, and celebrate with your members when the keys are in hand!
Mentor & Support: Share your expertise with fellow mortgage employees and help grow our internal talent.
Stay Sharp: Keep up with lending regulations, secondary market guidelines, and industry trends.
Be a Brand Ambassador: Represent Town & Country Credit Union with professionalism, integrity and heart for service.
What You Bring:
At least 4-6 years of successful mortgage or sales experience
Strong working knowledge of mortgage lending processes and secondary market requirements
Excellent communication, organizational, and relationship-building skills
Confidence with Microsoft Office and digital mortgage tools
Proven ability to meet or exceed production goals
A passion for helping others and making a difference in your community
Why You'll Love It Here:
At Town & Country Credit Union, we're more than just a workplace, we're a mission-driven team making a difference in the lives of our members and our communities. We believe in doing good, having fun, and supporting each other along the way.
Perks & Benefits:
Competitive pay
Paid holidays
Generous paid time off
"Dress for your day" dress code
Health, dental, and vision insurance
Life and disability insurance
Flexible spending accounts
401(k) with employer contributions
Paid volunteer time
Tuition reimbursement
YMCA Corporate Membership Discount or Lifestyle Spending Account
Ready to Help People Find Home Sweet Home?
If you're ready to bring your mortgage expertise to a team that values community, integrity, and service, we'd love to meet you.
Apply today and start making a difference, one home loan at a time.
Explore Careers at Town & Country Credit Union
Town & Country Credit Union is an Equal Opportunity Employer.
Part Time Teller - Fargo, ND - Timber Creek
Fargo, ND job
The Teller represents Bell Bank to our customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures.
Responsibilities
Teller Duties:
Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Maintains a positive and welcoming environment, ensuring each customer interaction enhances their overall banking experience.
Accurately processes financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction.
Addresses customer issues and grievances as able. Escalates complex customer issues and seeks guidance when necessary to ensure accurate resolution and compliance with policies.
Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams.
Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
Maintains security and confidentiality of personal customer information.
Completes annual trainings, including:
Departmental trainings
Security trainings
Banking regulation trainings
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Education, Experience, and Other Expectations
High school diploma or GED required
1-2 years of customer experience preferred
Experience using Microsoft products: Outlook, Word, Excel, preferred
Knowledge, Skills, and Abilities
Bookkeeping, calculator, and keyboarding skills.
Good communication, listening, and social skills
Timeliness and reliability.
Ability to be flexible, prioritize tasks, and stay poised under pressure.
Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
Flex Teller must be flexible in schedule and have ability to commute to any location within a specific region as needed.
Part Time Teller must work a set minimum number of hours per week, as determined by the branch leadership.
Employee Benefits Insurance Advisor
Fargo, ND job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch!
Job Summary:
The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal.
Primary Duties:
Advisor - New Sales
Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
Respond to referrals quickly and effectively.
Prequalify prospects for insurability and quality of risk.
Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
Determine appropriate insurance markets and make submissions to potential markets.
Design insurance programs and recommend coverages to clients.
Create insurance proposals and make sales presentations.
Be familiar with and follow binding rules for all insurance carriers.
Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
Introduce Account Executives or Account Managers to clients as part of their service team.
Enter documentation, as required for producers, in EPIC for all new sales processes.
Ask for referrals from insureds to help generate new business.
Accepts and handles prospects assigned by management.
Advisor - Existing Client Relationships (renewals and retention)
Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
Remarket coverages when necessary.
Propose coverages to round out the account.
Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures.
Document activities, conversations and data in EPIC according to Agency procedures.
Review complex or unique policy change requests or service activities with Account Executives/Managers.
Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
Collect current premiums, past due balances and late charges on agency billed items.
Provide assistance as needed for complex or troublesome claim situations.
Retain an agreed upon percentage of accounts each year.
Continue to develop relationships with insureds.
Develop positive and professional relationships with carriers/ underwriters/representatives.
Accept and carry out any duties/accounts assigned by Agency Management.
Bell Insurance Standards
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Perform other duties as assigned.
Job Skills Required:
Insurance License.
Previous sales experience, particularly insurance, is preferred.
Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
Proficiency in technology to use EPIC system as required.
Good presentation skills.
Good interpersonal skills with a deep and knowledgeable professional network.
Focus on ethics, integrity and honesty.
Director - Revenue Customers
Bismarck, ND job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. The American Express Global Commercial Services (GCS) business unit is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to share your resume to be considered for future opportunities on our newly created Enterprise Sales team.
The Director of Enterprise Sales (Revenue Customers) will be responsible for expanding and cross-selling existing revenue managed customers across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Key responsibilities include:**
+ Expand and Cross-Sell from existing revenue managed clients with annual revenue of $1B in primary and secondary markets
+ Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions
+ Lead strategic selling in alignment with compliance and internal partner business requirements
+ Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements
+ Achieve Sales CV Targets
+ Execute a transactional sales cycle
+ Sell core and supplier payments American Express solutions
+ Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 19 months of Booked Charge Volume
**Minimum Qualifications:**
+ Advanced analytical skills to bring concepts to life through data
+ Proven track record in Fintech and/or B2B sales negotiations, leadership and closing skills with Fortune 1000 companies
+ Hunter mentality
+ Proven track record in sales negotiations, leadership and closing skills with Fortune 1000 companies
+ Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets
+ Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments
+ Extensive experience with complex sales planning and execution
+ Strong financial acumen
+ Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects
+ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
+ Exceptional thought leadership, strategic thinking skills and project management aptitude
+ Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels
+ Strong collaboration and leadership skills
+ Ability to travel as required
+ Bachelor's Degree required; MBA preferred
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $132,750.00 to $243,500.00 annually sales incentive equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021838
Commercial Underwriter C&I
Fargo, ND job
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $60,000 - $165,100 per year plus a bonus. Final compensation will be determined by location, skills, experience, qualifications and the level of career at which the position is filled.
UW Tier Level
Commercial Underwriting Experience Required
Tier II
3-5 Years
Tier III
5-7 Years
We are growing and have opportunities for Commercial Underwriters for C&I. This role has the primary responsibility of underwriting lending opportunities, balancing risk and growth ensuring loan structures are appropriate and consistent with bank lending standards. You will assign an appropriate asset quality rating, in a fast-paced, high-volume environment completing a detailed financial analysis to obtain a deeper understanding of an application's credit risk. You will collaborate with Relationship Managers, and internal support staff to provide credit expertise to underwrite and monitor the portfolio.
We are an in-office working environment with the following locations for you to work with team members; Lake Elmo St Paul, 380 St Peter Street St Paul, Capella Building 255 6th Steet Minneapolis MN, North Rochester MN, and Fargo ND.
Key Accountabilities
Underwrite Loans
Underwrite credit requests focusing on appropriate due diligence, risk assessment and asset quality ratings (AQR)
Meet quality standards as outlined in ONB underwriting guidelines and policy; evaluation by Loan Review, OCC, and/or others may identify unacceptable underwriting or inaccurate asset quality ratings (AQR)
Meet or exceed productivity expectations for annual credit approval memorandum (CAM) volume
Produce high quality and accurate analysis while also not sacrificing efficiency in a fast-paced, high-volume environment juggling multiple requests while adhering to client driven response timelines, etc.
Partner with respective Relationship Managers as well as Treasury Management Partners
Provide credit expertise using a consultative approach; assist in structuring loans applying proficient knowledge, understanding, and application of ONB guidelines/standards/policies, risk assessment and analysis; effectively communicate risks, questions, and options to RM seeking win-win solutions.
Deliver exceptional internal customer service and adopt new processes and new tools, as available.
Develop and enhance knowledge of assigned segmentation and portfolio by leveraging internal and external resources and expertise
Partner well with associates on revenue generating sales team, support teams and others in Credit to ensure a collaborative, team, and empowered environment
Monitor Portfolio
Accurately assign asset quality ratings (AQR)
Work with assigned Relationship Managers to monitor the credit portfolio to maintain strong asset quality; review trend analysis reports, address default situations, delinquencies, review maturing notes, receipt of financial information, review covenant default and Borrowing Base Certificate (BBC) reports and other reports as appropriate.
Prepare credit data in Special Assets Assessment and Action Summary (SAAAS) and Upgrade Hurdles, as necessary, working with assigned Relationship Managers
Commercial Underwriters may monitor overlines and Treasury Management/ACH risk reports or other trends, as appropriate
Key Competencies for Position
Cultural Leadership:
Communication - effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery methods.
Collaboration - actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives.
Execution Leadership:
Drive and Execution - committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; seeks and leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
Problem Solving/Decision Making - with minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
Adaptability - flexible and agile (can be a utility player); modifies behavior and approach in order to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change; accepts new challenges/shifts/change in a "can-do" way; focuses on the beneficial aspects of change
Technical Knowledge - possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise; applies credit and banking expertise, industry knowledge, skills and abilities to demonstrate and sustain a depth and breadth of applicable technical underwriting knowledge
Client Leadership:
Client Leadership - Puts the (internal and/or external) client in the forefront; strives to delight clients/partners by becoming a trusted advisor, establishes long-term productive relationships by viewing and understanding outcomes and operations through the eyes of the client, identifying and acting upon needs, and delivering increased value
Qualifications and Education Requirements
Demonstrate at least 3-7 years progressive experience within Commercial Credit for C&I is required with each incremental level of responsibility.
Demonstrated ability to independently (with limited oversight), understand, analyze and interpret financial statements
Understands and takes appropriate action related to risks associated with lending to various types of industries.
Basic knowledge of loan structuring, borrowing causes and lending regulations; ability to comply with and conform to ONB lending policies, guidelines and standards
Must be able to make sound independent decisions and communicate those decisions clearly and effectively to the internal/external client quickly given the high volume, fast-paced environment
Must be able to actively listen, quickly identify issues as well as opportunities when they arise, and problem solve in real-time to move the work accordingly
Must feel comfortable working in a collaborative team environment along with being an independent thinker.
Bachelor's degree in finance, accounting or equivalent experience
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyFinancial Services Officer
Town and Country Credit Union job in Fargo, ND
Are you an experienced financial professional who enjoys building relationships and helping people achieve their goals? Town & Country Credit Union is seeking a service-driven and detail-oriented Financial Services Officer to join our Member Services team. In this role, you'll work directly with members to guide them through the consumer loan process, open accounts, and identify the best financial solutions to fit their needs.
If you're ready to take the next step in your lending career with an organization that values people first, we want to hear from you.
What You'll Do:
Originate and process a variety of consumer loan applications, including auto loans, personal loans, and lines of credit
Manage a personal loan portfolio of $3-$8 million or more, ensuring strong performance and member satisfaction
Provide one-on-one financial guidance, helping members understand loan options, documentation requirements, and credit decisions
Promote and cross-sell credit union products and services that support members' financial well-being
Open new member and business accounts independently, ensuring accuracy and compliance with credit union policies
Maintain up-to-date knowledge of lending regulations, credit union policies, and consumer protection laws
Ensure all loan documentation is complete, accurate, and compliant with regulatory and internal standards
Collaborate with underwriting and other departments to ensure smooth loan processing and resolution of complex applications
Proactively reach out to members through outbound calling and other channels to identify new loan and product opportunities
Contribute to team goals for loan growth, deposit growth, and product penetration
Provide support for marketing promotions and suggest new product or service ideas
Handle member inquiries with professionalism and tact, resolving issues and maintaining positive relationships
What We're Looking For:
A four-year degree or equivalent experience in consumer lending or financial services preferred
1-3 years of direct experience in loan origination or financial services
Strong knowledge of lending practices, credit analysis, and account opening procedures
Ability to manage multiple loan requests while providing excellent member service
High integrity and professionalism when handling confidential financial data
Excellent verbal and written communication skills
Strong interpersonal, organizational, and problem-solving abilities
Proficiency in Microsoft Office and experience with loan origination or financial systems
Why Town & Country Credit Union?
At Town & Country Credit Union, our mission is to positively impact those we serve. With over 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley, we are committed to delivering value to our members and fostering a supportive, purpose-driven workplace.
We are guided by five core values:
Do the right thing
Operate with integrity
Keep it simple
Find a way to say yes
Make a difference
If you connect with these values, you'll thrive here.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
Competitive pay
Paid holidays
Generous paid time off
"Dress for your day" dress code
Health, dental, and vision insurance
Life and disability insurance
Flexible spending accounts
401(k) with employer contributions
Paid volunteer time
Tuition reimbursement
YMCA Corporate Membership Discount or Lifestyle Spending Account
If you're a motivated and service-oriented lending professional looking to grow your career with a purpose-driven credit union, apply today.
Town & Country Credit Union is an Equal Opportunity Employer.
Financial Service Specialist (Teller) - Hankinson Part Time
Hankinson, ND job
About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
Community-Our Communities define who we are "People Helping People."
Integrity-We will live and work with uncompromised integrity.
Passion-We will display passion in our work and service to our membership.
Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.
Job Responsibilities
Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees.
Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs.
You stay busy as you efficiently process routine financial teller transactions for our new and existing members.
You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs.
You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction.
You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
Qualifications
High school diploma or GED
Previous cash-handling preferred
Ability to operate a computer, telephone and other office equipment
Competitive team player, with a positive attitude willing to learn and adapt to change
Ability to communication, both written and verbal
Detail-oriented and able to work in a fast-paced member service environment
Work Schedule
Monday-Friday part time hours
You must complete an FCCU employment application located at ******************************
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
Member Services Manager
Town & Country Credit Union job in Fargo, ND
Lead Teams. Elevate Service. Make a Daily Impact. Are you an experienced leader with a passion for delivering exceptional customer service? Town & Country Credit Union is looking for a dynamic Member Services Manager to lead our teller teams across multiple branches in the Eastern Region. This is a great opportunity to take the next step in your career with an organization that puts people first - both our members and our employees.
Key Responsibilities
* Lead and manage teller line staff across multiple branches
* Oversee hiring, onboarding, training, scheduling, and performance management
* Promote a positive work environment that reflects our values and service philosophy
* Monitor branch traffic and adjust staffing levels to meet member needs
* Serve as a mentor and resource for Member Service Representatives
* Support cross-selling and relationship-building efforts in line with our Sales Cultivation Plan
* Track and report on branch sales and service performance
* Ensure compliance with operational procedures and security standards
* Partner with the Regional Retail Manager on branch-wide initiatives and improvements
What We're Looking For
* High school diploma or equivalent required
* Minimum of 3 years of experience in financial services or retail banking
* At least 1 year in a supervisory or leadership role
* Strong leadership and communication skills
* Proven ability to lead a team and deliver excellent customer service
* Solid organizational and problem-solving skills
* Comfortable managing multiple locations and shifting priorities
* Proficiency in Microsoft Office and ability to learn internal systems quickly
Why Town & Country Credit Union?
At Town & Country Credit Union, our mission is to positively impact those we serve. With over 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley, we are committed to delivering value to our members and fostering a supportive, purpose-driven workplace.
* We are guided by five core values:
* Do the right thing
* Operate with integrity
* Keep it simple
* Find a way to say yes
* Make a difference
If you connect with these values, you'll thrive here.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
* Competitive pay
* Paid holidays
* Generous paid time off
* "Dress for your day" dress code
* Health, dental, and vision insurance
* Life and disability insurance
* Flexible spending accounts
* 401(k) with employer contributions
* Paid volunteer time
* Tuition reimbursement
* YMCA Corporate Membership Discount or Lifestyle Spending Account
If you're a motivated, service-driven leader ready to take on a regional management role, we'd love to hear from you.
Town & Country Credit Union is an Equal Opportunity Employer.
Personal Banking Officer - Fargo/Moorhead Market
Fargo, ND job
A Personal Banking Officer provides basic support for personal banking services including account management, lending, and building a portfolio of banking clientele. This role involves managing customer relationships, offering tailored banking solutions, overseeing account management, and guiding customers through a comprehensive range of banking products to optimize their financial well-being.
Responsibilities
Account Management
Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Must maintain a high standard of professionalism in all interactions and responsibilities.
Handles escalated or complex customer issues, such as account discrepancies, credit concerns, or service complaints. They work to resolve these issues efficiently and maintain customer satisfaction.
Manages relationships by offering personalized banking solutions. They may proactively reach out to customers to deepen relationships and address unique needs.
Ensures compliance with policies and regulations for more complex transactions.
Helps identify potential risks/fraud.
Audits accounts for overdrafts, collections and technical exceptions for assigned customer accounts, and follow up with customers as appropriate.
Lending & Portfolio Management
Solicits, originates, underwrites, and closes consumer loans.
Conducts professional customer meetings with current and prospective customers to assess their financial needs and objectives.
Educate customers on loan features, interest rates, fees, repayment schedules, and potential penalties in a transparent manner.
Assesses applicant's financial stability, credit history, and repayment capacity to determine loan eligibility.
Recommends appropriate loan amounts, interest rates, and repayment schedules based on the borrower's needs and risk profile.
Analyzes financial statements, debt-to-income ratios, and collateral value to ensure responsible lending.
Finalizes loan agreements, ensure compliance with banking regulations, and facilitate timely fund disbursements.
Identify early signs of delinquency and assist borrowers with restructuring options when necessary.
Follows up on late payments and collaborate with collections teams to minimize financial losses.
Handles basic customer requests, such as low-value transactions, simple loan approvals, or resolving simple disputes.
Has basic knowledge of banking products, including loans, lines of credit, retirement accounts. They can recommend and customize solutions for customers based on financial goals.
Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer needs.
Meet individual goals and assist in meeting branch goals.
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Education, Experience, and Other Expectations
Bachelor's degree in business administration, finance, a similar field, or equivalent experience.
3-5 years of customer service and/or account management experience.
3 years of experience in a banking, financial, or professional setting.
Must possess active NMLS#.
Experience using Microsoft products: Outlook, Word, and Excel.
Knowledge, Skills, and Abilities
High attention to detail.
Strong communication skills.
Familiarity with savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance.
Familiarity with banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.
Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
Teller / Member Services Representative (Part-time)
Town and Country Credit Union job in West Fargo, ND
Member Services Representative
Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union.
As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team.
What You'll Do
As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include:
Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances.
Balancing your cash drawer daily and ensuring all transactions are accurate.
Assisting members in person, over the phone, and by mail.
Identifying member needs and cross-selling products and services that add value.
Resolving member concerns with professionalism and efficiency.
What We're Looking For
High school diploma or equivalent required.
At least one year of related experience in a financial institution or similar cashier role.
Strong communication and interpersonal skills.
Accuracy and comfort working with numbers.
Basic computer proficiency and keyboarding skills.
Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays, 20-25 hour per week.
Why Town & Country Credit Union?
We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities.
We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
Competitive pay
$5 extra per hour for Saturday shifts (non-exempt staff)
Paid holidays
Generous paid time off
"Dress for your day" dress code
Health, dental, and vision insurance
Life and disability insurance
Flexible spending accounts
401(k) with employer contributions
Paid volunteer time
Tuition reimbursement
YMCA Corporate Membership Discount
Ready to Make an Impact?
If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you.
Explore our careers and apply here
Town & Country Credit Union is an Equal Opportunity Employer.
Teller (Full-Time)
Fargo, ND job
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.
CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus
ABOUT THE ROLE:
Tellers are empowered to serve our clients and exceed their expectations through service delivery excellence. Primarily responsible for client service and support by handling financial transactions for lobby and/or drive-up clients in a professional manner. Provide clients with a clear understanding of the technical aspects and benefits of products and services offered to support our client's financial wellness goals. Responsibilities include teller transactions, safe deposit box, client service, branch security, and basic knowledge of Alerus products and services.
WHAT YOU'LL BE DOING:
Perform teller transactions accurately and efficiently and maintain a balanced cash drawer while adhering to cash limits and discrepancy procedures.
Support and adhere to policies and procedures around information security, client identification, cash handling check cashing, and physical security procedures; understand and apply regulatory and compliance training.
Serve as the face of Alerus, providing exemplary client service, for every client every time.
Acknowledge and immediately address client requests and issues.
Assist in identifying solutions to resolve matters and be able to effectively refer clients to appropriate areas to meet their banking needs.
Develop basic knowledge of Alerus services and products and learn to recognize client opportunities.
Provide administrative support, including but not limited to answering and directing phone calls, routing incoming and outgoing mail, maintaining supplies and orderly appearance of common areas, etc.
Commit to learning your resources and don't be afraid to ask questions to gain clarity and reduce avoidable errors.
WHAT YOU SHOULD HAVE:
Previous cash handling and customer service experience strongly preferred.
Passion for service excellence - for both clients and internal partners.
Professional appearance and attitude.
Dedicated attendance/punctuality.
Aptitude to handle sensitive operational transactions and client relationships; attention to detail and discretion are essential.
WHAT WE BRING TO THE TABLE:
Competitive compensation including base salary, bonus and/or incentive opportunities.
Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
Learning and development resources for personal and professional career development, and advancement opportunities.
Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
Support for the communities we live in through paid volunteer time and a company donation match opportunity.
WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.
BASE PAY RANGE:
$17.00 - $18.00 per hour
The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.
Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Employee Benefits Insurance Advisor
Grand Forks, ND job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch!
Job Summary:
The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal.
Primary Duties:
Advisor - New Sales
Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
Respond to referrals quickly and effectively.
Prequalify prospects for insurability and quality of risk.
Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
Determine appropriate insurance markets and make submissions to potential markets.
Design insurance programs and recommend coverages to clients.
Create insurance proposals and make sales presentations.
Be familiar with and follow binding rules for all insurance carriers.
Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
Introduce Account Executives or Account Managers to clients as part of their service team.
Enter documentation, as required for producers, in EPIC for all new sales processes.
Ask for referrals from insureds to help generate new business.
Accepts and handles prospects assigned by management.
Advisor - Existing Client Relationships (renewals and retention)
Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
Remarket coverages when necessary.
Propose coverages to round out the account.
Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures.
Document activities, conversations and data in EPIC according to Agency procedures.
Review complex or unique policy change requests or service activities with Account Executives/Managers.
Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
Collect current premiums, past due balances and late charges on agency billed items.
Provide assistance as needed for complex or troublesome claim situations.
Retain an agreed upon percentage of accounts each year.
Continue to develop relationships with insureds.
Develop positive and professional relationships with carriers/ underwriters/representatives.
Accept and carry out any duties/accounts assigned by Agency Management.
Bell Insurance Standards
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Perform other duties as assigned.
Job Skills Required:
Insurance License.
Previous sales experience, particularly insurance, is preferred.
Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
Proficiency in technology to use EPIC system as required.
Good presentation skills.
Good interpersonal skills with a deep and knowledgeable professional network.
Focus on ethics, integrity and honesty.
Commercial Underwriter III
Fargo, ND job
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $60,000 - $165,100 per year plus bonus. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are growing and have opportunities for Commercial Underwriters/Credit Analysts for Agriculture. This role has the primary responsibility of underwriting lending opportunities, balancing risk and growth ensuring loan structures are appropriate and consistent with bank lending standards. You will assign an appropriate asset quality rating, in a fast-paced, high volume environment completing a detailed financial analysis to obtain a deeper understanding of an application's credit risk. You will collaborate with Relationship Managers, and internal support staff to provide credit expertise to underwrite and monitor the portfolio.
We are an in-office working environment with the following locations for you to work with team members; Fargo ND, MN (St Cloud, Mankato, Capella Building, St Paul, Lake Elmo, Rochester). IL (8750 W. Bryn Mawr Chicago (near Rosemont and the Cumberland Blue line station), Hickory Hills, Sycamore, Moline, Galesburg, Joliet, Danville), IN (Indianapolis, Carmel, Jasper, Bloomington, Muncie, Lafayette, Evansville), Louisville, and Nashville.
Key Accountabilities
Underwrite Loans
* Underwrite credit requests focusing on appropriate due diligence, risk assessment and asset quality ratings (AQR)
* Meet quality standards as outlined in ONB underwriting guidelines and policy; evaluation by Loan Review, OCC, and/or others may identify unacceptable underwriting or inaccurate asset quality ratings (AQR)
* Meet or exceed productivity expectations for annual credit approval memorandum (CAM) volume
* Produce high quality and accurate analysis while also not sacrificing efficiency in a fast-paced, high volume environment juggling multiple requests while adhering to client driven response timelines, etc.
Partner with respective Relationship Managers as well as Treasury Management Partners
* Provide credit expertise using a consultative approach; assist in structuring loans applying proficient knowledge, understanding, and application of ONB guidelines/standards/policies, risk assessment and analysis; effectively communicate risks, questions, and options to RM seeking win-win solutions.
* Deliver exceptional internal customer service and adopt new processes and new tools, as available.
* Develop and enhance knowledge of assigned segmentation and portfolio by leveraging internal and external resources and expertise
* Partner well with associates on revenue generating sales team, support teams and others in Credit to ensure a collaborative, team, and empowered environment
Monitor Portfolio
* Accurately assign asset quality ratings (AQR)
* Work with assigned Relationship Managers to monitor the credit portfolio to maintain strong asset quality; review trend analysis reports, address default situations, delinquencies, review maturing notes, receipt of financial information, review covenant default and Borrowing Base Certificate (BBC) reports and other reports as appropriate.
* Prepare credit data in Special Assets Assessment and Action Summary (SAAAS) and Upgrade Hurdles, as necessary, working with assigned Relationship Managers
* Commercial Underwriters may monitor overlines and Treasury Management/ACH risk reports or other trends, as appropriate
Key Competencies for Position
Cultural Leadership:
* Communication - effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery methods.
* Collaboration - actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives.
Execution Leadership:
* Drive and Execution - committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; seeks and leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
* Problem Solving/Decision Making - with minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
* Adaptability - flexible and agile (can be a utility player); modifies behavior and approach in order to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change; accepts new challenges/shifts/change in a "can-do" way; focuses on the beneficial aspects of change
* Technical Knowledge - possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise; applies credit and banking expertise, industry knowledge, skills and abilities to demonstrate and sustain a depth and breadth of applicable technical underwriting knowledge
Client Leadership:
* Client Leadership - Puts the (internal and/or external) client in the forefront; strives to delight clients/partners by becoming a trusted advisor, establishes long-term productive relationships by viewing and understanding outcomes and operations through the eyes of the client, identifying and acting upon needs, and delivering increased value
Qualifications and Education Requirements
* At least 3 + years progressive Agriculture underwriter experience is required. More experience for higher level positions is required.
* Prefer familiarity with syndicated loan transactions.Prefer MBA, CFA, or CPA.
* Demonstrated ability to independently understand, analyze and interpret financial statements
* Understands and takes appropriate action related to risks associated with lending to various types of industries.
* Highly skilled with loan structuring, borrowing causes and lending regulations; ability to comply and conform to ONB lending policies, guidelines and standards
* Must be able to make sound independent decisions and communicate those decisions clearly and effectively to the internal/external client quickly given the high volume, fast-paced environment
* Must be able to actively listen, quickly identify issues as well as opportunities when they arise, and problem solve in real-time to move the work accordingly
* Must feel comfortable working in a collaborative team environment along with being an independent thinker.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank.
Join our team!
Auto-ApplyMember Services Manager
Town and Country Credit Union job in Fargo, ND
Lead Teams. Elevate Service. Make a Daily Impact.
Are you an experienced leader with a passion for delivering exceptional customer service? Town & Country Credit Union is looking for a dynamic Member Services Manager to lead our teller teams across multiple branches in the Eastern Region. This is a great opportunity to take the next step in your career with an organization that puts people first - both our members and our employees.
Key Responsibilities
Lead and manage teller line staff across multiple branches
Oversee hiring, onboarding, training, scheduling, and performance management
Promote a positive work environment that reflects our values and service philosophy
Monitor branch traffic and adjust staffing levels to meet member needs
Serve as a mentor and resource for Member Service Representatives
Support cross-selling and relationship-building efforts in line with our Sales Cultivation Plan
Track and report on branch sales and service performance
Ensure compliance with operational procedures and security standards
Partner with the Regional Retail Manager on branch-wide initiatives and improvements
What We're Looking For
High school diploma or equivalent required
Minimum of 3 years of experience in financial services or retail banking
At least 1 year in a supervisory or leadership role
Strong leadership and communication skills
Proven ability to lead a team and deliver excellent customer service
Solid organizational and problem-solving skills
Comfortable managing multiple locations and shifting priorities
Proficiency in Microsoft Office and ability to learn internal systems quickly
Why Town & Country Credit Union?
At Town & Country Credit Union, our mission is to positively impact those we serve. With over 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley, we are committed to delivering value to our members and fostering a supportive, purpose-driven workplace.
We are guided by five core values:
Do the right thing
Operate with integrity
Keep it simple
Find a way to say yes
Make a difference
If you connect with these values, you'll thrive here.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
Competitive pay
Paid holidays
Generous paid time off
"Dress for your day" dress code
Health, dental, and vision insurance
Life and disability insurance
Flexible spending accounts
401(k) with employer contributions
Paid volunteer time
Tuition reimbursement
YMCA Corporate Membership Discount or Lifestyle Spending Account
If you're a motivated, service-driven leader ready to take on a regional management role, we'd love to hear from you.
Town & Country Credit Union is an Equal Opportunity Employer.
Financial Service Specialist II (New Accounts/Loans) - Hankinson
Hankinson, ND job
About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
Community-Our Communities define who we are "People Helping People."
Integrity-We will live and work with uncompromised integrity.
Passion-We will display passion in our work and service to our membership.
Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.
Job Responsibilities
Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees.
Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs.
You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs.
You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction.
You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
Qualifications
High school diploma or GED
One-year financial institution experience in member service, cash handling, new accounts, or in a similar service position.
6 Months of cash handling experience
Competitive team player, with a positive attitude willing to learn and adapt to change
Ability to communication, both written and verbal
Detail-oriented and able to work in a fast-paced member service environment
Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Monday-Friday 8am-5pm
You must complete an FCCU employment application located at ******************************
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
Teller / Member Services Representative (Part-time)
Town & Country Credit Union job in West Fargo, ND
Member Services Representative Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team.
What You'll Do
As an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members. Key responsibilities include:
* Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances.
* Balancing your cash drawer daily and ensuring all transactions are accurate.
* Assisting members in person, over the phone, and by mail.
* Identifying member needs and cross-selling products and services that add value.
* Resolving member concerns with professionalism and efficiency.
What We're Looking For
* High school diploma or equivalent required.
* At least one year of related experience in a financial institution or similar cashier role.
* Strong communication and interpersonal skills.
* Accuracy and comfort working with numbers.
* Basic computer proficiency and keyboarding skills.
* Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays, 20-25 hour per week.
Why Town & Country Credit Union?
We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact-on our members, our employees, and our communities.
We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day.
Benefits You'll Enjoy
Whether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
* Competitive pay
* $5 extra per hour for Saturday shifts (non-exempt staff)
* Paid holidays
* Generous paid time off
* "Dress for your day" dress code
* Health, dental, and vision insurance
* Life and disability insurance
* Flexible spending accounts
* 401(k) with employer contributions
* Paid volunteer time
* Tuition reimbursement
* YMCA Corporate Membership Discount
Ready to Make an Impact?
If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you.
Explore our careers and apply here
Town & Country Credit Union is an Equal Opportunity Employer.
Personal Insurance Advisor
Grand Forks, ND job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch!
Job Summary:
The Personal Insurance Advisor is responsible for the profitable growth of the Agency and contributing to the Agency sales goals. Individually, the Advisor is responsible for prospecting, soliciting, quoting and selling new Property/Casualty and/or Benefits accounts, while meeting their own individual sales goal. The Advisor is also responsible for proactive relationship management of their accounts, working in conjunction with Agency Account Managers.
Primary Duties:
Advisor - New Sales
Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups.
Respond to referrals quickly and effectively.
Prequalify prospects for insurability and quality of risk.
Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs.
Determine appropriate insurance markets and make submissions to potential markets.
Design insurance programs and recommend coverages to clients.
Create insurance proposals and make sales presentations.
Be familiar with and following binding rules for all insurance carriers.
Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance.
Introduce Account Manager to clients as part of their service team.
Enter documentation, as required for producers, in EPIC for all new sales processes.
Ask for referrals from insureds to help generate new business.
Accept and handle prospects assigned by management.
Advisor - Existing Client Relationships (renewals and retention)
Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them.
Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy.
Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk.
Remarket coverages when necessary.
Propose coverages to round out the account.
Work with Account Manager to provide timely information to carriers and clients according to agency standards and procedures.
Document activities, conversations and data in EPIC according to Agency procedures.
Review complex or unique policy change requests or service activities with Account Manager.
Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff.
Collect current premiums, past due balances and late charges on agency billed items.
Provide assistance as needed for complex or troublesome claim situations.
Retain an agreed upon percentage of accounts each year.
Continue to develop relationships with insureds.
Develop positive and professional relationships with carriers/ underwriters/representatives.
Accept and carry out any duties/accounts assigned by Agency Management.
Bell Insurance Standards
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned
Job Skills Required:
Insurance License.
Previous sales experience, particularly insurance, is preferred.
Commitment to continuous learning/education in insurance and the industries for which you are managing risk.
Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately.
Proficiency in technology to use EPIC system as required.
Good presentation skills.
Good interpersonal skills with a deep and knowledgeable professional network.
Focus on ethics, integrity and honesty.
Commercial Underwriter III
Grand Forks, ND job
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $60,000 - $165,100 per year plus bonus. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are growing and have opportunities for Commercial Underwriters/Credit Analysts for Agriculture. This role has the primary responsibility of underwriting lending opportunities, balancing risk and growth ensuring loan structures are appropriate and consistent with bank lending standards. You will assign an appropriate asset quality rating, in a fast-paced, high volume environment completing a detailed financial analysis to obtain a deeper understanding of an application's credit risk. You will collaborate with Relationship Managers, and internal support staff to provide credit expertise to underwrite and monitor the portfolio.
We are an in-office working environment with the following locations for you to work with team members; Fargo ND, MN (St Cloud, Mankato, Capella Building, St Paul, Lake Elmo, Rochester). IL (8750 W. Bryn Mawr Chicago (near Rosemont and the Cumberland Blue line station), Hickory Hills, Sycamore, Moline, Galesburg, Joliet, Danville), IN (Indianapolis, Carmel, Jasper, Bloomington, Muncie, Lafayette, Evansville), Louisville, and Nashville.
Key Accountabilities
Underwrite Loans
Underwrite credit requests focusing on appropriate due diligence, risk assessment and asset quality ratings (AQR)
Meet quality standards as outlined in ONB underwriting guidelines and policy; evaluation by Loan Review, OCC, and/or others may identify unacceptable underwriting or inaccurate asset quality ratings (AQR)
Meet or exceed productivity expectations for annual credit approval memorandum (CAM) volume
Produce high quality and accurate analysis while also not sacrificing efficiency in a fast-paced, high volume environment juggling multiple requests while adhering to client driven response timelines, etc.
Partner with respective Relationship Managers as well as Treasury Management Partners
Provide credit expertise using a consultative approach; assist in structuring loans applying proficient knowledge, understanding, and application of ONB guidelines/standards/policies, risk assessment and analysis; effectively communicate risks, questions, and options to RM seeking win-win solutions.
Deliver exceptional internal customer service and adopt new processes and new tools, as available.
Develop and enhance knowledge of assigned segmentation and portfolio by leveraging internal and external resources and expertise
Partner well with associates on revenue generating sales team, support teams and others in Credit to ensure a collaborative, team, and empowered environment
Monitor Portfolio
Accurately assign asset quality ratings (AQR)
Work with assigned Relationship Managers to monitor the credit portfolio to maintain strong asset quality; review trend analysis reports, address default situations, delinquencies, review maturing notes, receipt of financial information, review covenant default and Borrowing Base Certificate (BBC) reports and other reports as appropriate.
Prepare credit data in Special Assets Assessment and Action Summary (SAAAS) and Upgrade Hurdles, as necessary, working with assigned Relationship Managers
Commercial Underwriters may monitor overlines and Treasury Management/ACH risk reports or other trends, as appropriate
Key Competencies for Position
Cultural Leadership:
Communication - effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery methods.
Collaboration - actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives.
Execution Leadership:
Drive and Execution - committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; seeks and leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
Problem Solving/Decision Making - with minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
Adaptability - flexible and agile (can be a utility player); modifies behavior and approach in order to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change; accepts new challenges/shifts/change in a "can-do" way; focuses on the beneficial aspects of change
Technical Knowledge - possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise; applies credit and banking expertise, industry knowledge, skills and abilities to demonstrate and sustain a depth and breadth of applicable technical underwriting knowledge
Client Leadership:
Client Leadership - Puts the (internal and/or external) client in the forefront; strives to delight clients/partners by becoming a trusted advisor, establishes long-term productive relationships by viewing and understanding outcomes and operations through the eyes of the client, identifying and acting upon needs, and delivering increased value
Qualifications and Education Requirements
At least 3 + years progressive Agriculture underwriter experience is required. More experience for higher level positions is required.
Prefer familiarity with syndicated loan transactions.Prefer MBA, CFA, or CPA.
Demonstrated ability to independently understand, analyze and interpret financial statements
Understands and takes appropriate action related to risks associated with lending to various types of industries.
Highly skilled with loan structuring, borrowing causes and lending regulations; ability to comply and conform to ONB lending policies, guidelines and standards
Must be able to make sound independent decisions and communicate those decisions clearly and effectively to the internal/external client quickly given the high volume, fast-paced environment
Must be able to actively listen, quickly identify issues as well as opportunities when they arise, and problem solve in real-time to move the work accordingly
Must feel comfortable working in a collaborative team environment along with being an independent thinker.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank.
Join our team!
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Auto-ApplyTeller (Full-Time)
Grand Forks, ND job
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.
CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus
ABOUT THE ROLE:
Tellers are empowered to serve our clients and exceed their expectations through service delivery excellence. Primarily responsible for client service and support by handling financial transactions for lobby and/or drive-up clients in a professional manner. Provide clients with a clear understanding of the technical aspects and benefits of products and services offered to support our client's financial wellness goals. Responsibilities include teller transactions, safe deposit box, client service, branch security, and basic knowledge of Alerus products and services.
WHAT YOU'LL BE DOING:
Perform teller transactions accurately and efficiently and maintain a balanced cash drawer while adhering to cash limits and discrepancy procedures.
Support and adhere to policies and procedures around information security, client identification, cash handling check cashing, and physical security procedures; understand and apply regulatory and compliance training.
Serve as the face of Alerus, providing exemplary client service, for every client every time.
Acknowledge and immediately address client requests and issues.
Assist in identifying solutions to resolve matters and be able to effectively refer clients to appropriate areas to meet their banking needs.
Develop basic knowledge of Alerus services and products and learn to recognize client opportunities.
Provide administrative support, including but not limited to answering and directing phone calls, routing incoming and outgoing mail, maintaining supplies and orderly appearance of common areas, etc.
Commit to learning your resources and don't be afraid to ask questions to gain clarity and reduce avoidable errors.
WHAT YOU SHOULD HAVE:
Previous cash handling and customer service experience strongly preferred.
Passion for service excellence - for both clients and internal partners.
Professional appearance and attitude.
Dedicated attendance/punctuality.
Aptitude to handle sensitive operational transactions and client relationships; attention to detail and discretion are essential.
WHAT WE BRING TO THE TABLE:
Competitive compensation including base salary, bonus and/or incentive opportunities.
Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
Learning and development resources for personal and professional career development, and advancement opportunities.
Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
Support for the communities we live in through paid volunteer time and a company donation match opportunity.
WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.
BASE PAY RANGE:
$17.00 - $18.00 per hour
The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.
Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.