Towne Bank jobs in Suffolk, VA

Essential Responsibilities: * Assist with the coordination of the vendor due diligence process including risk assessment, financial analysis, ongoing monitoring and contract management * Assist Vendor Management personnel with the maintenance of vendor files, program software, due diligence artifacts and related documentation * Evaluate financial statements for vendor companies (income statement, balance sheet and statement of cash flows) to assess company performance and trends by calculating key financial ratios and evaluating overall financial risk * Facilitate line-of-business communications and workflow task management related to documentation and review requests * Obeys all applicable federal laws, rules, and regulations relating to FDIC oversight * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA) * Other duties as assigned Minimum Required Skills and Competencies: * Must be at least 18 years of age or older * Must have completed at least one year of college and currently enrolled in college * Must be available to work Monday through Friday, May 19, through early, mid-August * Demonstrated written and oral communication skills with the ability to effectively utilize modern telecommunications tools * Punctual and dependable * Proficiency with Microsoft applications (Outlook, Word, Excel, etc.) * Works well in a team environment * Ability to successfully balance multiple priorities Desired Skills and Competencies: * Self-starter with a strong ability to work independently * Attention to detail and research-oriented with an inquisitive and studious nature Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Primary Purpose: This position is a part of BSA/AML Department, a team that is integral to TowneBank's efforts in the fight against money laundering and terrorist financing. The BSA/AML Department assists the Bank's businesses to design effective processes through the development of consistent and cohesive policies and programs to ensure compliance with all applicable anti-money laundering and Office of Foreign Asset Control (OFAC) regulations. The BSA/AML Know Your Customer (KYC) team works within the BSA/AML Department to ensure that required customer onboarding requirements are met as knowing your customer provides the foundation of the Bank's BSA/AML Program. The BSA/AML Specialist II - KYC's primary objectives are to confirm that required customer identifying information is collected and verified at onboarding, and to ensure that Customer Due Diligence (CDD) information, including beneficial ownership for non-exempt legal entities, is collected and updated as needed throughout the customer relationship. KYC Specialists act as subject matter experts on the Bank's Customer Identification Program and provide support to the branch network. Essential Responsibilities: * Verify all new customer profiles for deposits, loans, indirect lending, and safe deposit box relationships added to the banking core system for complete identification and verification documentation * Review input CDD information at onboarding for missing/incomplete information and out-of-footprint relationships * Review beneficial ownership on new/trigger events per Beneficial Ownership Final Rule and Corporate Transparency AML Act 2020, deposit and loan business accounts, including company documentation with certification of owners and control person * Communicate KYC exceptions to Account Officers when new accounts are opened for new and existing members with missing or incomplete CIP, CDD information, and Beneficial Ownership * Conduct due diligence using Lexis Nexis or other internet resources on new and existing customers as needed * Review unidentified non-US persons and identify past due/missing W8-BENS on non-US persons * Identify missing and incomplete customer information on the Transaction Monitoring System * Act as liaison between Investigations/Alerts team to collect additional documentation as part of our ongoing due diligence requirements * Maintain KYC exception workbooks and document follow-up efforts to clear exceptions * Complete Annual Bank and AML Training as needed * Assist BSA Management with other projects as needed * Adheres to applicable federal laws, rules, and regulations, including Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies: * 2-3 years of banking or similar experience with knowledge of branch and loan operations * Working knowledge of federal requirements under the Bank Secrecy Act requirements, including the Customer Identification Program, USA PATRIOT Act, and Office of Foreign Assets Control (OFAC) regulations, and be familiar with FFIEC BSA/AML Manual guidelines * Ability to handle confidential customer information * Knowledge of bank products and services * Ability to develop strong relationships with peers and ability to interact with multiple levels of management, internal and external auditors/examiners * Ability to multi-task and learn new processes effectively * Ability to work independently and within a team setting * Ability to work with retail personnel in a support role * Strong written and verbal communication skills * Detail-oriented with good organizational skills * Working knowledge of Microsoft Office Suite Desired Skills & Competencies: * 3-5 years of banking experience and knowledge of branch and/or loan operations * Bachelor's degree in a related field, such as business management, criminal justice, accounting, or economics * Experience in a financial institution with an asset size of $10B and over Physical Requirements: * Express or exchange ideas verbally and using the spoken word via email. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here represent those that must be met by an employee to perform the essential responsibilities of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform necessary duties.

The BSA Case Reviewer's primary objective is to investigate anomalous activity identified through internal referrals and escalated system generated alerts for suspicious activity such as money laundering and terrorist financing. In addition, the Case Reviewer is responsible for preparing well-written narratives, obtaining documentation to support the results of investigations conducted, and preparing Suspicious Activity Reports (SARs) when applicable. Essential Responsibilities: * Conduct investigations of unusual activity patterns identified through escalated alerts and internal referrals using internal bank systems, open-source searches, and transaction history analysis * Conduct more in-depth investigations, such as those generated from law enforcement referrals, escalations from other departments, higher risk members, etc. * Recommend case decisions to Management while documenting results of case investigations by preparing supporting documentation and SAR forms to be filed with FinCEN * Conduct 90-day follow-up reviews to determine if there is continued suspicious activity * Complete all assigned reviews within stated department Service Level Agreements, which are based on strict regulatory deadlines * Display leadership and collaboration by becoming a Subject Matter Expert and resource for others on the team and in the department * Assist department with refresher training to Branch personnel on BSA/AML compliance * Assist department with data management efforts, such as identifying data anomalies as they relate to AML initiatives and BSA/AML regulations * Assist the team with monitoring and administration of the BSA-SAR Mailbox * Assist Supervisor and/or BSA Reporting Manager with department projects as needed * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies: * 3-5 years banking experience, knowledge of branch and/or loan operations or quality assurance reviews * 2-3 years of BSA/AML investigations experience * Working knowledge of federal requirements under the Bank Secrecy Act requirements including Customer Identification Program, USA PATRIOT Act and Office of Foreign Assets Control (OFAC) regulations, and be familiar with FFIEC BSA/AML Manual guidelines * Ability to comply with regulatory deadlines * Knowledge of bank products and services * Ability to develop strong relationships with peers, and ability to interact with multiple levels of management, internal and external auditors/examiners * Ability to work independently and within a team setting * Strong written and verbal communication skills * Detail oriented with good organization skills * Ability to handle confidential customer information * Working knowledge of Microsoft Office Suite Desired Skills & Competencies: * Bachelor's degree in related field such as business management, criminal justice, accounting, or economics * Participant of a BSA/AML Certification program or current certification (ACAMS) or in process * Law enforcement investigation experience, such as financial crimes * Experience in a financial institution with asset size $10B and over Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Primary Purpose: The intern in this position will assist the Enterprise Stress Testing team with various tasks leading to the successful reporting of loan information, Reg O, and our loan loss methodology (CECL). These tasks include, among others, research projects for members' repayment capacity, loan system validation, and administrative duties. The intern may also assist other areas of accounting as needed. The intern will work with members of the department who will provide guidance and training. Essential Responsibilities: * Research other Banks' boards and compare to Insight to determine if any individual qualifies as an Officer/Director of Another Bank for Reg O purposes. * Review loan underwriting documents to validate business industry code (NAICS), loan purpose, and collateral valuation. Recommend new codes and loan system updates based on assessment. * Assist as needed in research projects, report preparation and review, and data entry. * Research borrower financial data for the calculation of NOI (net operating income) and DSC (debt service coverage) for commercial real estate loans included in stress testing. * Assist in the creation and/or updating of loan and deposit datasets used for modeling and financial analysis. * Work with quantitative analysts in updating and testing risk models. * Assist the Accounting Department with other tasks as needed. * Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) * Other duties as assigned Minimum Required Skills & Competencies: * Must be at least 18 years of age or older. * Must have completed at least two years of college and currently enrolled in college. * Must be available to work onsite Monday through Friday, mid-May through mid-August. * Punctual and dependable. * Good oral and written communication skills. * Works well in a team environment, with ability to work independently. * Detailed oriented with the ability to identify problems and recommend solutions. * Exposure to a statistical programming language (e.g., R, Python, Stata, SAS, etc.). * Knowledge of Microsoft products, particularly Outlook, Word, and Excel. Desired Skills & Competencies: * Prior TowneBank intern experience with exposure to Insight and Image Centre is preferred. * High standard of confidentiality. * Finance, Economics, or Statistics background preferred. Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Essential Responsibilities: * Handle monetary transactions for members and enters them in the Bank's software programs and provides receipts * Learn and follow the Bank's security guidelines on a daily basis * Learn and abide by the Bank's check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements * Learn to review member accounts in order to make appropriate decisions regarding the requested transaction * Accurately keep cash drawer in balance on a daily basis * Learn to promotes TowneBank and its array of products and services * Provide exquisite service to members in person, on the phone or by email * Learn to handle other branch duties as assigned * Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) Summer Internship Minimum Required Skills and Competencies: * Must be at least 18 years of age or older * Must have completed at least one year of college and currently enrolled in college * Must be available to work Monday through Friday, mid-May through August * Punctual and dependable * Must have reliable transportation * Must display a professional appearance in dress and behavior * Works well in a team environment * Detailed oriented and willing to help others Desired Skills and Competencies: * Prior cash handling and/or customer service experience * Basic computer skills including Outlook, Excel, Word and Bank software programs * Flexibility to learn and grow as new systems or processes emerge Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Gain exposure to Information security related processes and job duties managing Cyber Risks. Essential Responsibilities: * Participate with the information security team to ensure appropriate measures are in place to identify and prevent potential security risks throughout the network and endpoint environment * Assist with detecting vulnerabilities and working with the IT team to ensure timely remediation. * Perform research work in the area of information and network security to ensure continued progress in the protection of information assets * Participate in the development and review of risk assessments * Participate in the implementation and review of appropriate user access throughout the network Minimum Required Skills and Competencies: * Must be at least 18 years of age or older * Must have completed at least one year of college and currently enrolled in a 4-year university or currently enrolled in a Master's Degree Program * Must be available to work Monday through Friday, May 18, through early, mid-August * Demonstrated written and oral communication skills with the ability to effectively utilize modern telecommunications tools * Punctual and dependable * Proficiency with Microsoft applications (Outlook, Word, Excel, etc.) * Works well in a team environment * Ability to successfully balance multiple priorities Desired Skills and Competencies: * Work Experience and/or Degree program related to Technology and Information Security Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Primary Purpose Ensuring that our headquarters campus grounds remain immaculate and very well-manicured. Essential Responsibilities * Daily buildings, grounds, and parking-lot inspections * Blowing sidewalks and driveways as needed * Spot pressure-washing on campus * Assist with all aspects of landscape maintenance to include hedge trimming, weed spraying, weed removing, replacing plants and flowers. * Work with our landscaping vendor and irrigation vendor * Assist with off-campus grounds as needed * Handle routine maintenance on all bank owned equipment * Handle seasonal plantings on campus * Other related duties as assigned both on and off campus * 40-hour week Monday through Friday, with rare after-hours work supporting special events on campus or to make-up hours that were lost due to inclement weather during the week. * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank-Secrecy Act (BSA) * Other duties as assigned Minimum Required Skills and Competencies * Very detail-oriented * Ability to work well with others, but also well when left alone * Ability to tolerate working outdoors during periods of extreme heat or cold, to include supporting responses to snow/ice events * Ability to lift up to 50 pounds * Driver's license with a clean current driving record Desired Skills and Competencies * Takes ownership of our campus grounds and accepts responsibility for our exquisite curb appeal Physical Requirements * Express or exchange ideas by means of the spoken word via email and verbally * Exert up to 50 pounds of force occasionally, use your arms and legs * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation * Not substantially exposed to adverse environmental conditions * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Responsible for opening mail and separating payments received for various departments. Responsible for assisting with the processing of payments and reports for all lockbox Members/Systems. Bank support for ImageCentre transaction inquiries. Act as Bank liaison between the Bank and IC Data Center for transaction inquiries, adjustments, and Branch assistance. Assist with various Processing Services Projects. Essential Responsibilities * Review/approve/print/mail member adjustments * Scan daily reconciliation departmental documents into ImageCentre FCM * Open and sort loan payments * Review and approve Mobile Deposits, and RDC Deposits * Ability to work with various departments for reconciling/balancing teller/other transactions Knowledge and understanding the operation of ImageCentre transactions flows * Monitor and approve incoming transactions and files to ensure minimum downtime and all transactions are processed from various channels * Setup and unlock Member users with Lockbox NetImage system * Sort, Capture, and distribute Lockbox payments * Ensure that all reports are printed/balanced/statistics logged for Lockbox Members * Monitor of emails from Bank employees and Lockbox members. Research issues and make any necessary adjustments, and document/notify the other party * Ability to work independently * Other duties as assigned * Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including Bank Secrecy Act (BSA) Minimum Required Skills or Competencies: * Must be at least 18 years of age or older * Must have completed at least one year of college and currently enrolled in college * Must be available to work Monday through Friday, May 19, through early, mid-August * Demonstrated written and oral communication skills with the ability to effectively utilize modern telecommunications tools * Punctual and dependable * Proficiency with Microsoft applications (Outlook, Word, Excel, etc.) * Works well in a team environment * Ability to successfully balance multiple priorities * Must have speed and accuracy with 10-key * Must be able to navigate within files and folders on the computer * Strong interpersonal and communication skills * Detail-oriented and willing to help others * Organizational and project management skills Desired Skills or Competencies: * Previous experience in a Bank and/or Item Processing Department Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Primary Purpose: Special projects, deposit pricing, retail, treasury. Essential Responsibilities: * Assist Bank President and Commercial Team in special projects as needed * Assist Commercial Loan Officers and Private Bankers in the day to day monitoring of loan portfolios as needed. * Perform various other member service tasks and assignments as requested * Attend outside prospect and member meetings as requested * Learn the Bank's products and services as well as affiliate companies to assist loan officer in identifying cross-selling opportunities * Observe full confidentiality of financial information * Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) Summer Internship Minimum Required Skills and Competencies: * Must be at least 18 years of age or older. * Must have completed at least two years of college prior to May 18th, 2026, and be currently enrolled in college. * Basic Computer Skills and Proficiency with Microsoft Word, Excel, and PowerPoint * Must be available to work Monday through Friday, May 18, through early-mid August. * Punctual and dependable * Works well in a team environment * Detail-oriented and willing to help others * Must be at least a rising Junior Desired Skills and Competencies: * Prior banking or finance experience * Majoring in Business, Finance, Accounting, or Economics * Rising senior preferred Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring an Account Manager Life/Health to join our Benefits team. This position can be located in our Norfolk, Virginia office. The Account Manager Life/Health provides professional service to new and existing clients promptly and accurately. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role * Assist Benefits Consultant in managing an employee benefits book of business. * Support all efforts of account retention and growth of existing book of business. * Provide proactive, timely, and quality personalized support to clients. * Serve as the primary point of contact with carriers and clients. * Process and manage new business, client renewals, and negotiations with carriers. * Participate in and/or conduct open enrollment and client meetings as the Benefits Consultant directs. * Create communications for clients regarding renewals, open enrollment, changes, issue resolution, etc. * Prepare Excel spreadsheets and assemble additional administrative and compliance requirements for presentation to clients for new and renewing insurance business. * Submit applications, client changes, and new product enrollment forms to the carriers on behalf of clients and follow up to ensure process completion. * Assist clients with claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit information in a proprietary database (EPIC) and record all client interactions. * Assist Benefits Consultants and other team members as needed. * Answer and route inbound calls. * Share knowledge of employee benefits, compliance, and the industry with clients and team members. * Maintain current Microsoft software knowledge (including Outlook, CRM, Excel, Word, Access, PowerPoint) and other industry-specific software as necessary. * Maintain a courteous and professional relationship with clients, carriers, and team members. * Assist Benefits Consultant in scheduling appointments. * Keep life and health license current and increase knowledge of employee benefits by attending or participating in continuing education classes. * Attend in-office meetings as necessary. * Obey all applicable federal laws and rules, including HIPAA, AML, and BSA * Other duties as assigned. Skills and experience you'll need: A successful candidate will have an active life and health license (or willingness to earn one within six months of hire and prior client service experience, as well as the following: * Strong computer skills, including Microsoft CRM, Word, Excel, Outlook, PowerPoint, Publisher, and Access. * Excellent written and verbal communication skills. * Strong interpersonal skills and ability to develop and foster relationships with clients, insurance carriers, and team members. * Strong multi-tasking and prioritization skills and ability to work in a fast-paced environment while taking accountability for work. Bonus points if you have: * 2-3 years of experience in the employee benefits or related industry preferred. * Experienced in EPIC system. * Bachelor's degree preferred in business, finance, accounting, or computer science. * Comfortable with public speaking, presenting to clients, and conducting in-person meetings. * Strong problem-solving skills and ability to concisely investigate, interpret, and resolve client and carrier questions, disputes, or complications with minimal supervision. What we offer: We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including: * Excellent growth and advancement opportunities * Competitive pay based on experience * Health, vision, dental, and Employee Assistance Program * Paid time off to include holidays, PTO, sick leave, and bereavement * Profit Sharing * Continuing education opportunities * 401K & Employer Matching * Employee discounts * Identity theft protection * Tuition Reimbursement * Paid Training Opportunities * Paid Parental Leave * Wellness Plan * Volunteer Opportunities Serving Others. Enriching Lives. Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals. We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members. #LI-SO1 #insurance #LI-Hybrid

Essential Responsibilities: * Assists with general accounting and reconciliations. * Assists with project work as needed for income taxes, financial planning & analysis, asset liability management and financial reporting. * Assists in the preparation of month end close and related reporting. * Other job duties as assigned. * Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) Summer Internship Minimum Required Skills and Competencies: * Must be at least 18 years of age or older. * Must have completed at least one year of college and currently enrolled in college. * Must be available to work Monday through Friday, May, 19, through early-mid August. * Punctual and dependable. * Works well in a team environment. * Detailed oriented and willing to help others. Physically you can anticipate to: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Primary Purpose: The Senior Network Engineer is responsible for analyzing, designing, installing, configuring, maintaining and repairing the network infrastructure and application components. Perform a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction. Provide direction, information, and recommendations regarding network configurations and installations. Create and manage technical documentation to ensure efficient planning and execution. Essential Responsibilities: * Optimize and Support Cisco SD-WAN (formerly Viptela) network. This includes a heavy emphasis on policy optimization and design. * Deployment, Optimization, and Support of Cisco Firepower Threat Defense devices. A functional knowledge of Cisco Advanced Security Appliances would also be required as there is an ongoing migration. * Maintain and help to develop Network Automation using the Ansible and DNA Center orchestration platforms. * Manage and tune the Cisco Identity Services Engine suite that is used for organization authentication and identity verification. * Maintain a thorough understanding of the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.) * Maintain, configure and setup network and voice security through standard, best-practice configuration * Modifies and maintains network design and architecture to ensure compliance * May take on role of project leader for projects as needed * Utilize deep understanding of network configuration to identify and respond to security audits * Assist network and voice engineers with resolving more difficult network challenges * Utilize network management applications to review overall network health and diagnose specific areas of concern * Support Telecommunications and QoS through the deployment of best practice design * Collaborates with other teams on designs and plans * Design, setup and configure complex routing and switching environments * Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications * Maintain a thorough understanding of LAN and WAN technologies * Maintain multi-site network, voice, and associated security operations * Troubleshoot malfunctions of network, voice, or security hardware and software applications, to resolve operational issues and restore services * Track project work and tasks using the currently-accepted workflow system * Participate in engineering on-call schedule * Perform other duties as assigned by manager * Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies: * Minimum 5-7 years IT experience in a variety of technologies including: devices, network, servers, and storage * Current CCNA or CCNP Certification (with Enterprise Routing and Switching Competencies) * Understanding of VoIP networking and related QoS settings * Understanding of advanced networking concepts (IP Addressing, routing, switching, OSI, DHCP, DNS, SMTP, protocol analysis, etc.) * Ability to work under pressure and time constraints * Strong coordination, organization, teaming and communication abilities * Team player who can also work independently * Ability to interact effectively and professionally with all employees, staff and service providers and have a team player attitude * Must be flexible with work hours as business needs arise Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 40 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Primary Purpose: The Event Manager plays a crucial role in planning, coordinating, and executing TowneBank's corporate and employee events. Reporting to the Senior Event Manager, this position leads the organization and delivery of internal employee engagement activities, ensuring these events foster a positive and inclusive workplace culture. For major corporate programs and signature events, the Event Manager provides essential support, handling assigned logistics and tasks under the direction of the Senior Event Manager. The role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with team members, stakeholders, and vendors. By balancing independent ownership of internal events with a supporting role in larger initiatives, the Event Manager helps create memorable experiences that strengthen relationships among members and employees, while upholding TowneBank's brand and values. Essential Responsibilities: Event Coordination & Execution * Collaborate with the Senior Events Manager and key stakeholders to coordinate and support over 125 annual events, including 15 major programs such as shareholder meetings, awards ceremonies, and foundation fundraisers. * Take primary responsibility for certain events, managing all aspects from planning and budgeting to execution. Employee Engagement * Organize and deliver a variety of employee-focused events, including service award receptions, campus socials, and recognition luncheons, to foster a positive and inclusive workplace culture. Program Logistics * Coordinate logistics and catering for LEAD and Academy meetings, graduations, and related activities, ensuring smooth operations and participant satisfaction. Member Entertainment and Engagement * Work with key stakeholders to create memorable member experiences and oversee logistics and catering for corporate suite events. Administrative Coordination * Manage event invitation processes (mail merges, proofing, printing, mailing), maintain accurate inventory of event supplies and storage areas, and ensure timely procurement in partnership with facility staff. Team Collaboration and Mentorship * Work closely with the Marketing Administrative Assistant, Event Coordinator, and LEAD Associates, providing guidance and mentorship as needed. Project Support * Support the Senior Event Manager on major events and special projects, demonstrating flexibility and a willingness to take on additional responsibilities as assigned. Special Projects * Take ownership of additional events and strategic initiatives as assigned. * Provide leadership and support for executive presentations and corporate management events. Core Responsibilities * Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but not limited to; complete compliance training and adhere to internal procedures and controls; report any know violations of compliance policy, laws, or regulations and report any suspicious member and/or account activity. * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). * Other duties as assigned. Minimum Required Skills & Competencies: * 5+ years of professional, full-time experience in event planning/hospitality industry * Must be willing to work some evenings and occasional weekends. Some travel is required. Overnight travel required. * Ability to maintain a calm, professional demeanor in a high-paced, high-volume work environment * Demonstrate strong organizational skills with the ability to prioritize, follow through, and meet deadlines with a strong sense of urgency * Ability to manage multiple, simultaneous projects and demonstrate flexibility in handling work assignments * Excellent computer skills, including Microsoft Office programs Desired Skills & Competencies: * Bachelor's Degree in Event Management, Hospitality, or Marketing (or equivalent experience). * Certified Meeting Professional (CMP) designation preferred but not required. Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 25 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. #LI-LP1

Essential Responsibilities: * Receiving and paying out money per members' request. * Handling branch cash vault duties including: * Maintaining cash levels within established limit. Determining weekly cash needs. * Preparing outgoing shipments, verifying incoming shipments to amount requested. * Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, etc.). * Facilitating cash transfers between tellers & vault. * Processing currency & coin orders per members' requests. * Verifying checks and cash and examines documents for essential elements. * Entering members' transactions into the teller system and providing receipts. * Reviewing & providing system overrides on other tellers' transactions, when needed. * Reviewing member accounts to make appropriate decisions. * Balancing cash drawer daily. * Promoting TowneBank as well as all related bank products. * Assisting members in person and on the phone. * Following the Bank's security guidelines on a daily basis. * May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc. * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). * Other duties as assigned. Minimum Required Skills & Competencies: * At least 2 years prior bank teller experience * At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and Bank software programs * Ability to keep cash drawer in balance on a daily basis * Ability to accurately process monetary transactions in a timely fashion * Proven ability to give our members excellent service in person, on the phone and by email * Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions * Flexibility to learn quickly and adapt easily as new systems or processes emerge * Ability to work as an integral and reliable team player * Punctual, dependable, and able to keep unplanned absences to a minimum Desired Skills & Competencies: * Experience handling the vault cash or acting as a backup vault teller * Experience mentoring or training new tellers Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Primary Purpose: TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Treasury Services Implementation Specialist who will be responsible for the successful onboarding of TowneBank members into a variety of Treasury Services including ACH Origination, Wire Transfers, Account Analysis, Corporate Online Banking (including Bill Pay), Positive Pay, Remote Deposit Capture (RDC), and other Cash Management products. Essential Responsibilities: * Provide a superior experience to members during the implementation phase of onboarding into various Cash Management products, ensuring accuracy and quality in the setup of service parameters and entitlements within the service platform. * Schedule and conduct training for members on the setup and use of cash management services via video and phone conference or in person. * Fulfillment of service maintenance requests which may include but may not be limited to modification of service entitlements, limits, user permissions and accounts. * Adherence to established service level agreements to make sure services are implemented in a timely fashion. * Understand Treasury Management products and how they operate, including staying abreast of system functionality changes as enhancements and/or releases are deployed. This may include participation in testing, taking training courses and attending meetings. * Actively engage in providing support to members via incoming phone calls, emails and tickets received from the Bank's ticketing system, ServiceNow. * Effectively resolve problems or issues and escalate promptly to optimize member experience. * Performs other duties and departmental functions as assigned. * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies: * 1+ years of bank operations experience within the most recent ten years. * 2+ years of experience working with PC based software applications. * Excellent verbal and written communication skills; demonstrated ability to communicate with others professionally and tactfully, presenting information clearly and effectively. * Intermediate level proficiency with Microsoft Word, Excel, and Outlook * Accurate and detail-oriented, able to multi-task and prioritize using strong time management skills. * Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities. * Ability to troubleshoot issues politely, patiently, and thoroughly with members, primarily via phone conversation. * Ability to work independently and in team environments with good interpersonal skills. * Flexibility and adaptability to change Desired Skills & Competencies: * Knowledge and understanding of Treasury /Cash management products and services, including but not limited to Online Banking platforms, ACH Origination and Receiving, Wire and Bank Operations. * Previous experience in training others. * 3+ years of bank operations experience, preferably in a Treasury/Cash Management area of a financial institution. Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Serving Others. Enriching Lives. Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals. We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members. Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. What you'll do: * Review residential real estate appraisals to determine sufficient value is established to secure associated mortgage loans. * Review appraisal reports to determine compliance with all agency and regulatory guidelines as well as investor overlays and TowneBank requirements. * Review condominium and PUD project documentation to determine compliance with agency and investor requirements for approving and certifying lender representations and warranties. * Complete all necessary forms to comply with regulatory, investor, bank and agency guidelines. * Record appropriate data and status into processing system. * Mentor and support processors. * Support Originators as a resource for questions. * Other duties as needed. * Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) What we're looking for: * 2+ years of recent collateral underwriting experience * Strong knowledge of Conventional, FHA, VA & USDA guidelines * Experience with appraisals and/or condo/PUD review (we'll train in the other!) * Detail-oriented, organized, and great at juggling priorities Bonus points for: * VA SAR and/or FHA DE authority (CHUMS) * Experience in both appraisal and condo review #mortgage #tbm

Primary Purpose: Provides support to the Chief Tax Officer and clients in using knowledge and discretion in various Accounting responsibilities related to the preparation and review of tax returns to include estate, fiduciary, individual, gift, charitable entity, and retirement plan tax returns. Essential Responsibilities: * Completes responsibilities required to balance and reconcile assigned accounts and Trust accounting system. * Performs daily reconciliation of Trust company DDA and Federal Reserve holdings to trust accounting system. * Maintains budget accounting system producing financial reports for decision- making purposes. * Completes activities required to process and post bills. * Assists in the preparation and filing of individual, fiduciary, estate, and gift tax returns; to include basic tax return preparation. * Reviews trust account information and transactions to ensure proper coding and tax mapping monthly to ensure the accuracy of data before uploading to applicable software. * Uses knowledge and discretion in processing tax returns to include billing, contacting clients, and import sheets for Global Wealth for any payments and estimated taxes. * Serves as an IRA resource to the Personal Trust Team and others. * Performs IRA administration responsibilities with discretion to include, but not limited to, reviewing of IRAs, maintaining the updates to the IRA forms, processing disbursements, proper IRA tax coding, reviewing 1099s before they are issued. * Responsible for the RMD process including compliance, correspondence and client distributions. * Assists in the budgeting process through compilation, preparation, and dissemination of data and reports. * Prepares, reviews, and produces a variety of data collection and reports. * Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations * Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification. * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies: * Associate degree in Accounting or related field; or equivalent combination of training, education, and experience. * Minimum of three (3) years of accounting and/or tax experience. * Knowledge and understanding of basic tax preparation, Court Accountings, and general accounting systems, methods, and procedures. * Knowledge of IRA plans and regulations and ability to communicate and guide such to others. * Proficiency in general ledger accounting * Intermediate level knowledge of MS Office (Excel, Word, PowerPoint, Outlook, Teams, OneDrive) with the ability to learn other job specific software applications. * Strong written and oral communication skills and ability to distill and convey information in a compelling manner. * Skill in adopting technological advancements and facilitating into current and future responsibilities * Skill in analyzing situations and applying critical thinking in order to resolve problems and decide on courses of action. * Ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small. * Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner. * Ability to identify what needs to be done and do it before being asked or before the situation requires it. * Ability to prioritize a variety of job responsibilities, meet deadlines, and adapt to rapid changes in priorities. * Ability to adapt to changes while remaining focused on goals, and apply knowledge to new circumstances. * Ability to interface well with all departments and with people of varying positions, titles, and knowledge. * Possesses the drive to work towards a standard of excellence. Desired Skills & Competencies: * Experience with Tax support in a financial institution/Wealth Management company. Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed. Essential Responsibilities: * Monitor daily past due account reports/queues * Collect payments on past due bills * Work with insurance companies on new/existing Total Loss claims * Locate customers using credit bureau and/or loan file information * Skip Tracing * Ensure all customer information is correct * Update customer information upon request * Handle customer services related questions * Follow federal and state laws dealing with debt collection * Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA) * Other duties as assigned. Minimum Required Skills & Competencies: * Excellent organization skills * Excellent communication skills and the ability to interact professionally * Skilled in negotiation * Problem solving skills Desired Skills & Competencies: * Previous Collections Experience in the automobile/banking industry Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. * Not substantially exposed to adverse environmental conditions.

Primary Purpose: Special projects, deposit pricing, retail, treasury. Essential Responsibilities: * Assist Bank President and Commercial Team in special projects as needed * Assist Commercial Loan Officers and Private Bankers in the day to day monitoring of loan portfolios as needed. * Perform various other member service tasks and assignments as requested * Attend outside prospect and member meetings as requested * Learn the Bank's products and services as well as affiliate companies to assist loan officer in identifying cross-selling opportunities * Observe full confidentiality of financial information * Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA) Summer Internship Minimum Required Skills and Competencies: * Must be at least 18 years of age or older. * Must have completed at least two years of college prior to May 18th, 2026, and be currently enrolled in college. * Basic Computer Skills and Proficiency with Microsoft Word, Excel, and PowerPoint * Must be available to work Monday through Friday, May 18, through early-mid August. * Punctual and dependable * Works well in a team environment * Detail-oriented and willing to help others * Must be at least a rising Junior Desired Skills and Competencies: * Prior banking or finance experience * Majoring in Business, Finance, Accounting, or Economics * Rising senior preferred Physical Requirements: * Express or exchange ideas by means of the spoken word via email and verbally. * Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. * Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. * Not substantially exposed to adverse environmental conditions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.