Wheelchair Escort ($17/hour) - OSU Wexner Medical Center
Towne Park job in Columbus, OH
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $17 per hour.
Work Schedule: The work schedule for this position is typically 7am - 7pm (Monday through Friday) or 7am - 5pm (Saturday through Sunday).
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Wheelchair Escort is responsible for providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests during their entire stay. The Wheelchair Escort is also responsible for transfer and transport of all patients from outside the facility to a designated location within the facility wheelchair as well as assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintain pleasant, friendly and professional demeanor with all guests, location staff and co-workers. Acknowledge and greet guests within 30 seconds while maintaining a professional and friendly demeanor. Use guest last name at all times when appropriate. Explain all procedures to the patient prior to beginning transfer.-20%
Manage and respond timely to all pick up or discharge orders. Collect transport equipment and return it to the appropriate storage area. Responsible for doing “wipe downs” of equipment (i.e. wheelchair) after each use with appropriate cleaning supplies. Ensure patient comfort, safety and privacy at all times.-20%
Communicate patient needs to clinical staff upon arrival to the designated area. Communicate patient arrival and/or departure to appropriate clinical staff. Must perform a physical handoff with receiving clinical staff. Ensure that patients are not left unattended while in the care of the escort. Utilize proper safe patient handling techniques.-10%
Escort visitors as needed between departments; provide way finding services as needed. Demonstrate proper use of the patient escort tracking system/log sheets. Be familiar with hospital emergency codes and procedures in accordance with JCAHO standards. Maintain accuracy and composure while under pressure.-20%
Appropriately use salutation of the day. Use Towne Park proper phone etiquette. Post up in appropriate areas when not completing tasks. Knowledge of all meeting rooms, amenities as well as main attractions in the area, parking rates, etc. Conduct an effective and efficient room presentation.-20%
Assist with the delivery and pick up of items to guest rooms. Open all car and location doors for all guests. Assure all guests and luggage are safely transported to/from assigned destinations. Continually monitor and maintain cleanliness and order of guest services area. Protect guest confidentiality in accordance with HIPPA requirements.-10%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
High school diploma or general education degree (GED);
Required Licensure, Certification, etc.:
Must be at least 18 years of age and be able to pass a criminal background and drug screen
Work Experience:
One to three months related experience and/or training; OR equivalent combination of education and experience without High school diploma or GED
Knowledge:
Knowledge of hospitality services
Skills:
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Operations using units of American money
Ability to understand 24 hour and military time systems
SCOPE
Authority to Act:
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 5% may be required.
ACKNOWLEDGEMENT AND ACCEPTANCE
I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Auto-ApplyLead Wheelchair Escort ($19/hour) - OSU Wexner Medical Center
Towne Park Ltd. job in Columbus, OH
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
SUMMARY
The Lead Wheelchair Escort is responsible for providing exceptional hospitality services in an attentive, friendly and efficient manner to all patients during their entire stay. The Lead Wheelchair Escort is also responsible for transfer and transporting all patients from outside the facility to a designated location within the facility wheelchair as well as assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure. Under the direction of the Account Manager or Associate Manager, the Lead Wheelchair Escort has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on site.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s)
% of Time
Maintain pleasant, friendly and professional demeanor with all patients, location staff and co-workers. Acknowledge and greet patients within 30 seconds while maintaining a professional and friendly demeanor. Use patient last name when appropriate. Explain all procedures to the patient prior to beginning transfer.
20
Manage and respond timely to all pick up or discharge orders. Collect transport equipment and return it to the appropriate storage area. Responsible for doing "wipe downs" of equipment (i.e. wheelchair) after each use with appropriate cleaning supplies. Ensure patient comfort, safety and privacy at all times.
20
Communicate patient needs to clinical staff upon arrival to the designated area. Communicate patient arrival and/or departure to appropriate clinical staff. Must perform a physical handoff with receiving clinical staff. Ensure that patients are not left unattended while in the care of the escort. Utilize proper safe patient handling techniques.
10
Escort visitors as needed between departments; provide way finding services as needed. Demonstrate proper use of the patient escort tracking system/log sheets. Be familiar with hospital emergency codes and procedures in accordance with JCAHO standards. Maintain accuracy and composure while under pressure.
10
Appropriately use salutation of the day. Use Towne Park proper phone etiquette. Post up in appropriate areas when not completing tasks. Knowledge of all meeting rooms, amenities as well as main attractions in the area, parking rates, etc. Conduct an effective and efficient room presentation.
10
Assist with the delivery and pick up of items to guest rooms. Open all car and location doors for all guests. Assure all guests and luggage are safely transported to/from assigned destinations. Continually monitor and maintain cleanliness and order of guest services area. Protect guest confidentiality in accordance with HIPPA requirements.
10
As a dedicated Lead, you will oversee and regulate wheelchair escort control in accordance with Towne Health and client policies.
20
The total amount of time for all functions of the job
100%
QUALIFICATIONS
Education:
* High school diploma or general education degree (GED);
Required Licensure, Certification, etc.:
* Must be at least 18 years of age and be able to pass a criminal background and drug screen
Work Experience:
* Must have experience leading a team of 15 or more individuals
* One to three months related experience and/or training; OR equivalent combination of education and experience without High school diploma or GED
Knowledge & Skills:
* Knowledge of principles and processes for providing customers and personal services
* Ability to read and write standard English language
* Ability to multitask
* Ability to prioritize tasks and remain calm in stressful situations
* Ability to de-escalate and remain calm in stressful situations
* Ability to work independently
* Ability to perform general typing and and/or basic computer skills
* Ability to remain calm and composed under pressure
* Strong communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds
* Attention to detail and consistent adherence to safety protocols
SCOPE
Authority to Act:
☒ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
☐ Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
☐ Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.
Budget Responsibility:
☒ The employee has control over resources available only.
☐ The employee has control over a department(s) budget.
☐ The employee has authority to develop. Manage and control a department(s) budget.
☐ The employee has authority to make financial decisions on behalf of TP.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
☒ Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
☐ Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
☐ The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
☒ The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to % may be required.
Auto-ApplyHousekeeper/Room Attendant
Cleveland, OH job
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?
Because we are looking for a Room Attendant!
What does the ROLE entail?
* Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs
* Strong guest service orientation in order to ensure high guest expectations
* Fast-paced environment that requires moderate amounts of walking and continuous standing
* Ensure clean and comfortable rooms for our guests
* Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast paced environment
* Ability to lift and carry up to 30lbs of weight
* Ability to push and pull a cart up to 50lbs of weight
* Capable of standing for long periods of time
* Able to work efficiently and independently with minimal supervision
* Unafraid of guest room related tasks and responsibilities
* Takes pride in a job well done
* Must be able to work a flexible schedule, including, weekends and holidays
* A fun and energized person
* Committed to delivering a high level of customer service
* Previous hotel specific housekeeping Experience highly preferred
Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
* 50% off at 1890 Restaurant
* 25% off at Marengo Spa
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Paid Holidays, Sick Days and Vacation Days
* Connect with thousands of National and Local Partners for Various Discounts
* Located near RTA stops and pick ups
* Discounted Parking Passes
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
* Hotel gym access
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of development tools through the Hyatt Learning
* Education assistance of up to $1,000 per year toward personal growth and development
Virtual Timeshare Sales Executive - Remote AZ & NV
Remote or Nevada job
REMOTE AZ or NV preferred locations.
AZ or NV Real Estate License required.
*** Candidates must be available for these working hours.:
Monday, Tuesday and Thursday 10:30AM to 6:30PM PST
Wednesday 1:30PM to 9:30PM PST
JOB SUMMARY
Virtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE
Education and Experience Required:
High school diploma or GED
Private Office in the home for work and computer equipment
Proficiency in English
Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team.
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law
Preferred:
Two years plus related face to face timeshare sales experience
Experience in virtual sales methodology
Successful Candidates Will Be Willing To:
Work remotely from home
Work weekends and holidays as required by business needs
JOB SPECIFIC TASKS
Building and Maintaining Customer Base
Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations
Follow and adhere to the Consultative Sales Process when presenting to owners and potential owners.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Auto-ApplyVice President of Field Operations - Latin America & Caribbean (Remote Opportunity)
Remote or Chicago, IL job
Hyatt Hotels Corporation is seeking a strategic and relationship-focused Vice President, Field Operations to lead a diverse portfolio across Latin America and the Caribbean. This role is at the intersection of performance leadership and brand stewardship, ensuring business hotels and resorts thrive financially while delivering authentic, culturally resonant guest experiences.
You will play a pivotal role in strengthening owner relations, guiding multi-market teams, and adapting Hyatt's global standards to reflect the rich diversity of the region. This is your opportunity to influence growth, champion multicultural collaboration, and leave a lasting impact on one of the most dynamic regions in global hospitality.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
This role is accountable for operational excellence, profitability, owner engagement, and brand integrity across a portfolio of business hotels and resorts in Latin America and the Caribbean. The Vice President, Field Operations - LAC ensures that properties meet ambitious performance targets, deliver authentic guest experiences, and strengthen Hyatt's reputation in multicultural markets.
Key responsibilities include:
· Hotel & Resort Performance Leadership: Set and monitor financial, operational, and guest experience targets. Partner with General Managers to identify opportunities, strengthen profitability, and drive market competitiveness.
· Owner Relations & Stakeholder Engagement: Build and sustain strong relationships with ownership groups, aligning on strategies, capital planning, and growth priorities. Serve as a trusted advisor and ensure transparent, collaborative communication that builds long-term partnerships.
· Multicultural Brand Stewardship: Ensure properties reflect Hyatt's standards while honoring local cultures and traditions. Guide leaders in creating experiences that resonate with diverse guests while safeguarding Hyatt's global reputation.
· Growth & Transitions: Lead the successful opening, rebranding, or transition of hotels and resorts, ensuring swift alignment with Hyatt expectations and owner objectives.
· Talent Development: Mentor and coach General Managers across multiple cultures, fostering leadership growth, succession readiness, and a robust pipeline of future Hyatt leaders.
· Strategic Capital Planning: Oversee the 10-year capital planning process, aligning investments with both performance outcomes and long-term brand strength.
This position is central to Hyatt's commitment to delivering exceptional business and leisure experiences, while fostering strong owner partnerships and celebrating the multicultural spirit of Latin America and the Caribbean.
**Qualifications**
Experience Required:
· 15 years of operations leadership across hotels and/or resorts, including experience in multicultural markets
· Minimum of 5 years as a General Manager with a proven track record of success
· Demonstrated expertise in building and sustaining strong owner relationships.
Experience Preferred:
· Bachelor's degree in hospitality, business, or a related field
· Multilingual fluency (Spanish and/or Portuguese) strongly preferred
· Prior experience leading teams across Latin America and the Caribbean
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** CHI014912
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
BDM - Host Support (Remote opportunity)
Remote or Milwaukee, WI job
ALG Vacations (ALGV), part of Hyatt, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America's leading vertically integrated travel, hospitality, and leisure management groups, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.
Grow your career as **BDM - Host Support ** within ALG Vacations. As a member of this team, you will be responsible for growing incremental revenue with designated Host accounts representing Travel Impressions, Apple Vacations, Funjet Vacations, United Vacations and Blue Sky Tours. You'll develop and enhance strong host agency relationships with a primary focus on their independent contractors (ICs). You will take a consultative selling approach with these ICs to identify growth and share shift opportunities, leverage preferred relationships and execute engagement plans to grow incremental revenue. You will create solid engagement plans for events you attend - taking advantage of these "large sales calls" to identify and cultivate relationships for incremental growth and profitability. On the support side, you will manage and execute social media strategy for all Host pages along with weekly BDM weekly emails. You will assist with the execution of Host FAMs, new agent training webinars, reports, POTM (partner of the month) and ad hoc projects as needed. Lastly an OOO escalation point for the Host Regional Sales Team.
**Essential Functions:**
+ Develop strategic alliances with Host Agencies and their independent advisors (TA's).
+ Leverage preferred relationships of ALGV (consortia), in order to gain commitment, incremental revenue growth with host agencies/advisors.
+ Use reporting tools (power BI) to understand profitability, trends, goals tracking to ensure targeting the right advisors for growth opportunities and communicating these details to Host Management and leader.
+ Be responsive to agent needs, issue resolution with prompt follow up - including escalate issues sent to you by Host BDMs when the issue is urgent while they are traveling.
+ Perform other duties or special projects as required and assigned by manager.
+ Document all activities in Salesforce to manage commitments from the accounts, the advisors along with sales call activities and market feedback for weekly report inclusions.
+ Complete social media plan at least a week prior for Host pages with daily posts including tips, promotions, market updates.
+ Will be responsible for working with events team to executive Host FAMs, plan and execute training webinars, partner of the month with direction from leader.
+ Representing ALGV at company functions, industry events, Host events in a professional and organized manner - planning your engagement for maximizing your ROI.
+ Gain a firm understanding of VAX Vacation Access and be able to communicate to advisors how to use this booking tool.
+ Demonstrate a commitment to Hyatt core values. **Qualifications:**
**Experience:**
+ Prefer college degree but not required if good work experience.
+ Ideally has worked in a position within ALGV and understands the processes and product - minimum 6mos - 1 year experience.
+ Strong PC skills.
+ Microsoft tools - Excel, Word, PowerPoint.
+ Salesforce experience preferred but not required.
+ Travel may be required up to 25% of the time, some nights and weekend requirements.Traveling by plane, car and internationally where events require attendance.
+ Good problem-solving skills - the ability to understand an issue presented and offer solutions to fix.
+ Basic sales skills required, how to ask questions and decipher client needs as a result and make recommendations.
+ Good presentation skills - comfort in being in front of a group virtually or in person to present the "Why ALGV" story.Strong presentation skills to prepare a presentation on what is important to the attendees.
+ Basic understanding of marketing - knowledge of principles and methods for selling products and services.
+ Negotiation skills - the ability to position ALGV as a solution to an agency's needs, ultimately persuading ICs to commit to selling our products.
+ Judgment and Decision-Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
+ Analytical Skills:the ability to dissect reporting and take appropriate action to grow revenue.Good grasp of reading reports, understanding data.Knowledge of pivot tables a plus.
+ Learning from Past Experience - Understanding the implications of new information for both current and future problem-solving and decision-making.
+ Excellent communication skills:the ability to write clearly and concisely.Strong verbal skills - the ability to communicate clearly the benefits of our products with the how/why an agency should work with us.Strong listening skills - ask the right questions and hear what is important to an agency.
+ Excellent organizational skills - ability to manage a large volume of inquiries, while maintaining focus on your proactive sales requirements.Manage and meet deadlines where necessary.
+ Travel industry knowledge preferred - understanding of the Host or travel agency segment of the business - will consider someone with solid sales background.The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**About ALG Vacations**
It all begins when our client's book with ALG Vacations. As North America's leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client's vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.
ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:
+ **Vacations** : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
+ **Destination Management Services** : Best-in-class destination management services provided by Amstar DMC and Worldstar
+ **Loyalty Program** : Exclusive loyalty program Unlimited Vacation Club
+ **Technology Solutions** : Innovative technology solutions provider Trisept Solutions , connecting over 88,000 travel agents with leading travel suppliers.
Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world's leading and fastest-growing hospitality brands, without ever losing focus on people and care.
_To learn more about ALG Vacations:_ *********************************************** (***********************************************)
**Our Values**
At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what they need to thrive, be their best selves, and create memorable guest experiences.
Experimentation - Empathy - Inclusion - Integrity - Respect - Well- Being
**We're proud to offer exceptional corporate benefits which include:**
+ Travel Perks and Benefits for both ALG Vacations and Hyatt
+ Medical, Dental and Vision Insurance
+ Basic Life Insurance
+ Short- & Long-Term Disability
+ Paid Parental Leave
+ Corporate Wellness Program
+ Travel Discounts & Deals
+ Paid Time Off & Holidays
+ 401(k) Plan with Company Match
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
**We Welcome You:**
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $73,200-$76,100.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-WI-Milwaukee
**Organization:** ALG Vacations and Trisept United States Offices
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** MIL000376
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Central Services, Administrative Support Manager (Remote Opportunity)
Remote or Chicago, IL job
Hyatt Hotels Corporation seeks an enthusiastic Administrative Support Manager to join our Central Services / Central Sales Management. In this role, you will be collaborating closely with the broader Central Sales Management team and a portfolio of hotels, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
________________________________________
_The salary range for this position is $89,300-$95,000. This position is also eligible to earn incentive awards and an annual bonus._
_The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Qualifications:**
The Role
The Central Services, Administrative Assistant Manager role is ideal for someone who has demonstrated through performance, a thorough understanding and competence in Hyatt sales systems and the hotel/business travel industry. The position will be responsible for supporting a group of Central Sales team members to deliver sales services across a portfolio of participating hotels. They will be responsible for supporting with group contract preparation, group detailing, rooming list management, guest billing, transient rate loading and pulling various sales reports. This person will utilize Envision, Reserve, Opera and other sales tools to complete these tasks. This position will be responsible for working across different hotels and managers.
- Manage a team of Administrative Support team members to execute a program adds value to participating hotels.
- Comfortable using Envision, Opera and Reserve
- Support a portfolio of hotels with post- group booking management
- Prepare Onboarding documents by researching hotels
- Effectively communicate program success and results upwards and outwards
- Evaluate hotel performance metrics to evaluate program performance and convey value of Centralized programs.
Qualifications
Experience Required:
- Minimum 2-3 years' experience in a hotel or related field desired
Experience Preferred:
- Bachelor's Degree preferred
- Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets and Hyatt Systems (Envision, Opera, Reserve, etc)
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** CHI015037
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Senior Database Administrator (Remote Opportunity)
Remote or Chicago, IL job
**The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
**We're proud to offer exceptional corporate benefits, which include:**
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support.
Responsibilities / Essential Functions of the Senior Database Administrator
-Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies
-Provide rigor and process for continuous documentation of existing and new database deployments
-Participate with other business units and project managers to provide database support.
-Act as a critical single point of contact for all assigned projects.
-Operate independently on net new and existing database build-outs and projects.
-Exhibit initiative and self-motivation to move the database infrastructure forward.
-Responsible for ensuring complete coverage in documentation and deployment of database monitoring.
**Qualifications:**
**Experience Required:**
-Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred)
-Perform Database Monitoring and Performance Tuning
-Standard & Advanced Backup & Recovery Experience
-Knowledge of Database Connection Managers & Clustering Features
-Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.)
-Perform Application Releases per Requirements
-Support Application Teams with. Performance Tuning and Database Configuration Issues
-Linux OS/Scripting Knowledge
-Participate in the Weekly On-Call Rotation
- Effective Communication Skills
-5 years of database administration experience
**Experience Preferred:**
-Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL)
-College degree or equivalent work experience
-Certifications in Database/OS Administration
-Working knowledge of Networking
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
_The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Technology
**Req ID:** CHI014903
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Sales Analyst (Remote Opportunity)
Remote or Chicago, IL job
**The Opportunity** Hyatt seeks an enthusiastic Sales Analyst to join our Sales and Insights team. In this role, you will be collaborating closely with the broader {commercial services} team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
+ Annual allotment of free hotel stays at Hyatt hotels globally
+ Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
+ A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
+ Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
We are seeking a highly analytical and technically strong Sales Analyst to join our Commercial Services team. This role will focus on portfolio-level analysis across brands, regions, and sales channels, delivering actionable insights to drive performance across Business Travel, Leisure, and Group segments. The ideal candidate is both a problem-solver and a builder-comfortable turning data into insights, creating new tools, and working directly with portfolio teams and hotels to ensure we move from analytics to action.
**Key Responsibilities**
Hotel Portfolio Analysis & Insights
+ Lead portfolio-level analysis across brands, regions, and HSF accounts, surfacing trends and insights that inform sales strategy and execution.
+ Provide real-time monitoring of key sales drivers such as lead volume, Business Travel production, and leisure demand.
+ Proactively identify performance gaps and opportunities, engaging directly with portfolio teams and hotels.
Field & HSF Support
+ Partner with sales leaders and portfolio teams to align analysis with business priorities and drive focus on high-impact opportunities.
+ Serve as a resource to hotels, providing insights that help improve property-level sales effectiveness
BI & Tool Development
+ Act as the primary liaison with the Business Intelligence (BI) team, advocating for sales needs and ensuring timely delivery of reporting and data solutions.
+ Build and enhance analytics tools leveraging Snowflake, ThoughtSpot, and Tableau to deliver user-friendly and actionable insights.
Innovation & AI Applications
+ Explore and pilot use cases for AI and advanced analytics in sales, helping the team adopt forward-looking tools and techniques.
+ Serve as a ThoughtSpot power user and Tableau expert, enabling self-service analytics for sales teams.
**Qualifications:**
**Experience Required:**
-3-5 years of experience in sales analytics, commercial services, or business intelligence (hospitality or travel industry experience strongly preferred).
-Strong technical skills with expertise in SQL, Tableau, ThoughtSpot, and Excel (PowerPivot, VBA).
-Experience with Snowflake or other cloud-based data platforms.
-Demonstrated ability to translate complex data into clear, actionable insights for non-technical stakeholders.
-Strong communication skills, with comfort engaging directly with hotels, portfolio leaders, and senior stakeholders.
-Proactive, detail-oriented, and comfortable acting as the "squeaky wheel" to push for deliverables.
**Experience Preferred:**
-Experience with Python for data analysis and automation.
-Familiarity with Power BI.
-Background in applying AI / machine learning concepts to sales or commercial analytics use cases.
-Prior experience in hospitality, travel, or multi-unit commercial organizations
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_The salary range for this position is $56,800-$73,000._
_The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** CHI015035
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Central Sales- Lead Specialist (Remote Opportunity)
Remote or Chicago, IL job
**The Opportunity** Hyatt seeks an enthusiastic Lead Specialist to join our growing Central Sales Management department, where you'll focus on group lead response for a portfolio of Select & Full Service hotels. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
The Central Services - Lead Specialist is someone who has demonstrated through performance a thorough understanding and competence in Group & Transient sales, Hyatt systems, and the hotel/business travel industry. The Central Sales - Lead Specialist will be responsible for responding to leads at multiple Select Service & Full Service properties daily. They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and its individual goals. This person will utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue. This position will also be responsible for the submission of Corporate transient leads through Cvent Transient, with direction provided by the property.
They will have thorough experience with professional selling skills: opening, probing, supporting, and closing. Must possess exceptional negotiating skills. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces, and profiling accounts. Communication and organizational skills are of utmost importance for this position.
**Qualifications:**
**Experience Required:**
-A true desire to satisfy the needs of others in a fast-paced environment
-Refined verbal and written communication skills
-Strong organization and presentation skills
-Must be able to work independently and simultaneously manage multiple tasks
-Must be outgoing and a proven self-starter
-A minimum of 3-5 years of hotel sales or comparable experience preferred
-Must be proficient in general computer knowledge, Envision, Opera, and Cvent
**Experience Preferred:**
-Bachelor's degree
-Previous Hyatt Group Selling experience
**_The salary range for this position is $70,000-$75,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc._**
**_The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._**
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** CHI015012
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Housekeeping Supervisor
Dublin, OH job
The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest suites, overseeing laundry operations, breakfast operations, counseling and interviewing employees, resolving guest complaints, general office duties, etc.
Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills.
Prior supervisory experience is preferred.
National Sales Manager-Midwest Market
Remote or Charleston, SC job
Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, **Wild Dunes Resort** offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty. Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of **Hyatt's Destination by Hyatt brand** .
**Summary:**
The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development.
The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required.
**This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.**
**Essential Responsibilities:**
+ Proactively solicit and secure **group business** through direct sales efforts, networking, and participation in trade shows, industry events, and site visits
+ Manage a portfolio of key accounts and consistently exceed individual and team revenue goals
+ Develop and execute strategic sales plans tailored to assigned market segments and business goals
+ Conduct engaging sales presentations, property tours, and proposal development that highlight the resort's amenities and services
+ Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction
+ Participate in internal meetings, forecasting, business reviews, and planning initiatives
+ Maintain accurate records of sales activities and client communications using Hyatt sales systems
+ Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**Qualifications:**
**Qualifications:**
**Experience & Education:**
+ High school diploma required; college degree in hospitality, business, or related field preferred
+ **Minimum of 5 years of experience in hotel/resort group sales** required
+ Proven success in managing group sales accounts and meeting/exceeding revenue goals
+ Experience working with hospitality CRM systems and event management software preferred
**Job Requirements:**
+ Must be authorized to work in the United States
+ Financial acumen and budget management skills
+ Professional appearance and strong interpersonal skills
+ Excellent written and verbal communication skills
+ Ability to manage multiple priorities and perform well under pressure
+ Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
+ Flexibility to travel and work evenings, weekends, or holidays as business needs require
+ Able to work independently and collaboratively in a fast-paced team environment
+ Must maintain confidentiality and exercise discretion
**Working Conditions:**
+ Must be able to sit for extended periods and work at a computer
+ Frequent use of hands for grasping, typing, and general office tasks
+ While primarily an indoor role, the position may require walking between resort locations in various weather conditions
**Primary Location:** US-SC-Isle of Palms
**Organization:** Wild Dunes Resort
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** ISL001756
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Shuttle Bus Cleaner/Car Wash Attendant - City of New Albany - Mon to Fri - $15 per hour
Towne Park job in New Albany, OH
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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For more information about our privacy policy, please click here.
The Carwash Attendant / Shuttle Bus Cleaner is responsible for providing exceptional hospitality services to clients in an attentive, friendly and efficient manner. Car wash attendants wash, scrub and polish the exteriors of vehicles. They may also vacuum seats and carpets and clean the interior of vehicles.
Job Details
Shuttle Bus Cleaner / Car Wash Attendant - City of New Albany
Starting pay $15 per hour
No experience needed
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour.
Work Schedule: The potential work schedule for this position is Monday through Friday, 11am to 5pm.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Carwash Attendant / Shuttle Bus Cleaner is responsible for providing exceptional hospitality services to clients in an attentive, friendly and efficient manner. Car wash attendants wash, scrub and polish the exteriors of vehicles. They may also vacuum seats and carpets and clean the interior of vehicles.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
QUALIFICATIONS
Education:
High school diploma or general education degree (GED)
Work Experience:
One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
Knowledge of principles and processes for providing customer and personal services.
Skills:
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
SCOPE
Authority to Act:
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
Auto-ApplyRoom Service / Food Runner
Cleveland, OH job
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?
Because we are looking for a Full Time Order Taker!
What does the ROLE entail?
* Assist bartenders with restocking supplies, cleaning bar and lounge areas, and stocking room service station.
* Deliver food and beverage mobile orders from the bar or kitchen to guest rooms in a timely and professional manner.
* Ensure orders are accurate and presented according to hotel standards.
* Answer any guest calls for missing/extra items or assist in putting in mobile orders.
* Support bartenders during busy periods by bussing tables, running food to tables, and helping maintain a tidy lounge environment.
* Maintain cleanliness and organization of room service trays, carts, and delivery equipment.
* Communicate effectively with the kitchen, and bartenders to coordinate room service orders.
* Deliver guest amenities.
* Restock hotel lobby Market (alcohol only)
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast-paced environment
* Refined verbal communication skills
* Capable of standing for long periods of time
* Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight
* Unafraid of engaging in conversation with guests
* Takes pride in a job well done
* Must be able to work a flexible schedule, including, evenings, weekends and holidays
* A fun and energized person
* Committed to delivering a high level of customer service
* Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
* 50% off at 1890 Restaurant
* 25% off at Marengo Spa
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Paid Holidays, Sick Days and Vacation Days
* Connect with thousands of National and Local Partners for Various Discounts
* Located near RTA stops and pick ups
* Discounted Parking Passes
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
* Hotel gym access
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of development tools through the Hyatt Learning
* Education assistance of up to $1,000 per year toward personal growth and development
Front Office Agent
Cleveland, OH job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Hotel Valet Attendant - Hourly + Tips - Voco The Clair
Towne Park job in Cincinnati, OH
**_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here (***************************************************************************************************************** for important notices that may be applicable to you.
For more information about our privacy policy, please click here (********************************************************************************************************************** .
**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10 per hour plus $3-$5 per hour in tips
**Work Schedule:** The work schedule for this position can include AM/PM shift times.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED)
**Required Licensure, Certification, etc.:**
+ Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
**Work Experience:**
+ One (1) month related experience and/or training; OR equivalent combination of education and experience
**Knowledge:**
+ Knowledge of principles and processes for providing customer and personal services.
**Skills:**
+ Ability to read and write standard English language
+ Ability to read and comprehend simple instructions, short correspondence and memos
+ Ability to write simple correspondence
+ Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
+ Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
+ Ability to understand 24 hour and military time systems
+ Ability to understand rates applicable to time passed
+ Ability to operate a manual transmission is highly desirable
+ Perform parallel parking
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Regional Manager Hotel Finance - Openings & Conversions (Remote Opportunity)
Remote or Chicago, IL job
**The Opportunity** The Regional Manager - Hotel Finance - Openings and Conversions is a strategic leader responsible for ensuring financial readiness and systems installation for all new Hyatt hotel openings, brand conversions, and rebrands across the Americas region. This role ensures that every new property is financially operational from day one by managing pre-opening budgets, implementing core accounting systems such as Oracle, and integrating procurement platforms like BirchStreet, along with POS and PMS solutions to support operational excellence. This manager partners closely with Shared Services, Operations, IT, Procurement, Commercial Services, and various other functions at both hotel and corporate levels to uphold Hyatt's global finance standards while tailoring solutions to meet local market needs. The role requires strong project management skills, a deep understanding of hotel finance, and the ability to collaborate effectively across cross-functional teams. Fluency in Spanish or Portuguese is highly valued, given the diverse regional landscape and the need to support properties across Latin America. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
The Regional Manager - Hotel Finance - Openings & Conversions plays a key role in ensuring seamless integration and onboarding for new and converting hotel properties into Hyatt's Financial Systems. This dynamic position blends project management, financial systems integration, and operational finance support, with a strong emphasis on internal controls and readiness. The role includes coordinating all hotel finance activities for pre-opening and conversion projects, preparing pre-opening budgets, managing pre-opening accounting until a Director of Finance is on board, and working closely with HSSC to ensure properties are prepared for launch with properly configured systems and processes. The ideal candidate is highly organized, comfortable with frequent travel, and excels at training teams on financial systems. Success in this role requires the ability to collaborate effectively across cross-functional teams, including operations, IT, and development.
.
**Pre-Opening Financial Planning**
- Prepare comprehensive pre-opening budgets, including staffing guides, capital and operational
expense assumptions, and initial funding requirements.
- Collaborate with functional leaders and the Openings & Conversions team to align financial
deliverables with project timelines.
- Partner with Development and Legal to review pre-opening budgets, initial working capital
estimates, and contractual terms governing pre-opening and transition cost responsibilities.
- Support leadership in presenting and approving financial frameworks for new openings and
conversions.
**Systems and Integration Management**
**-** Partner with Hyatt Shared Service Center (HSSC) to establish finance-related operational
readiness, including account structures, payroll setup, and vendor onboarding.
- Work with FP&A and Hyperion Support/IT teams to integrate new hotels into Hyatt's financial
systems and ensure accurate reporting setup.
- Coordinate testing and validation of data flows between pre-opening systems and ongoing
property management platform **s.**
**Conversion and Due Diligence Oversight**
- Lead finance workstreams for hotel acquisitions and openings, ensuring accurate
transfer of accounting data, systems, and controls.
- Utilize standardized due diligence and transition checklists to verify completeness and compliance of financial information.
- Collaborate with regional and property finance teams on cutover activities, such as payroll,
purchasing, and accounts payable transitions.
- Ensure alignment with Hyatt standards for internal controls and post-transition audits.
**Checklist & Toolkit Development**
· Maintain standardized pacer accounting checklists and toolkits for hotel openings and conversions.
· Ensure documentation is clear, comprehensive, and adaptable to different property types and brands.
· Continuously update materials based on feedback and evolving business needs.
**Training & Support**
· Provide training and onboarding support to hotel finance teams during the opening/conversion process.
· Serve as a subject matter expert on hotel accounting practices, systems, and controls.
· Participate in post-opening and post-transition evaluations to capture lessons learned and
· implement process improvements.
**Skills & Competencies**
· Strong analytical and financial modeling capabilities.
· Excellent organizational skills with the ability to manage multiple projects simultaneously.
· Proven ability to collaborate effectively across diverse functions and regions.
· Deep understanding of hotel accounting, working capital, and pre-opening/transition processes.
· Strong interpersonal communication and presentation skills.
· High attention to detail, accuracy, and process improvement)
**Qualifications:**
**Experience Required:**
-Bachelor's degree in accounting, Finance, or related field.
-Minimum of 5-7 years progressive Hotel Finance, preferrable as an Assistant Director of Finance or equivalent
-Familiarity with Hyatt systems (e.g., Hyperion, Oracle, Opera) is highly desirable.
-Proficiency in Excel, Word, and PowerPoint
-Fluency in Spanish required
**Experience Preferred:**
-Portuguese is highly desirable
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $100,000 to $125,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Finance
**Req ID:** CHI015030
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Hotel Line Cook - PM Restaurant Shift
Columbus, OH job
Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.
Are you ready?
Because we are looking for a PM Restaurant Line Cook!
What's in it for YOU?
What does the ROLE entail?
* Produce a consistent, quality product that meets and exceeds the guests' expectations in a timely manner
* This position will require the individual to work solo shifts after an appropriate amount of training
* Fast-paced environment that requires strong customer service skills
* Responsible for communicating with culinary team and front of the house team
* Responsible for reading tickets accurately
* Solid understanding of food safety and sanitation
* Responsible for preparation of all ingredients needed for the menu pre-service and execution of a la carte orders throughout the night.
* Demonstrates Hyatt values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast paced and team oriented environment
* 2 years of previous line experience preferred
* Capable of standing for long periods of time
* Ability to lift up to 50lbs
* Candidate should be able to perform all basic cooking skills
* Able to work a single station in the kitchen
* Takes pride in a job well done
* Must be able to work a flexible schedule including evenings, weekends, and potential holidays
* General schedule for this role is 2pm to 10:30m, occasionally later as group business demands
* And fun and energized person with a creative mindset
* Committed to delivering a high level of customer service
What's in it for YOU?
General Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* Discounts at Hyatt hotels globally and 50% Discounts at our F&B outlets
* Discounted flight program
* Uniform provided and laundry is taken care of in house
* Free COTA Bus Pass
* Free meals, Family Events, and Recognition Celebrations
* Discounted monthly parking passes for Downtown parking
* Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE
Talent Acquisition Manager
Remote Towne Park job
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
The Talent Acquisition Manager leads all aspects of exempt and non-exempt recruiting efforts in a designated market(s). This position partners with operations leaders and talent acquisition resources to ensure sourcing, recruiting and hiring systems are aligned with staffing strategies to fulfill market staffing requirements.
Job Details
Location** - This position is remote, but you must reside in the central time zone for candidacy to be considered.
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $85,000 - $105,000.
Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
SUMMARY
The Talent Acquisition Manager leads all aspects of exempt and non-exempt recruiting efforts in a designated market(s). This position partners with operations leaders and talent acquisition resources to ensure sourcing, recruiting and hiring systems are aligned with staffing strategies to fulfill market staffing requirements.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s)
% of Time
Understands and utilizes labor forecasting tools and data to recognize staffing trends and create sourcing plans. Assists HR managers, operations managers and/or business analysts in forecasting market staffing needs. Creates and executes monthly market-specific recruitment and sourcing plans for hourly and salaried associates-15%
Leads salaried recruitment process in designated geography to ensure annually designated external AM/AAM hiring goals are met. Escalates roadblocks to Talent Acquisition leadership to resolve identified issues. Manage Talent Acquisition Representative activities and performance in assigned geography to achieve hiring goals. Builds applicant pipelines by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport- 15%
Attracts applicants by placing job advertisements and other outreach via print and online media. Represents the company at career events, conferences, job fairs and other hiring-related events as needed. Determines applicant qualifications by interviewing applicants, analyzing responses and comparing qualifications to job requirements- 10%
Partners with HR managers and operations leaders to ensure interviews are conducted according to company standards and best practices. Coordinates the internal job applicant program in designated markets by screening candidates, setting up interviews and providing timely candidate communication and disposition. Effectively utilizes company-provided resources, tools and collateral throughout the recruitment process-15%
Provides regular reporting on staffing activities, application flow, time to hire, and recruitment cost analysis. Manages a discreet set of workflow components in the applicant tracking system (ATS) for assigned markets in accordance with the talent acquisition workflow. Partners with the Director of Talent Acquisition, HR managers and operations leaders to identify and address training needs related to talent acquisition-15%
Coaches hiring managers and less experienced subordinate team members on recruitment practices and creates an environment for knowledge transfer and cross-training. Collaborates with leadership to budget, allocate and evaluate recruitment expenditures. Routinely attends and participates in meetings with District Managers and Vice President(s) to strategize and evaluate talent acquisition plans, sourcing and return on investment-10%
Participates in the design, implementation, and evaluation of work flows, processes, and systems that deliver timely, efficient and effective staffing outcomes. Monitors employee relations concerns and reports to Director of Talent Acquisition and/or HR manager for follow up. Partners with talent and operations leaders to allocate staffing resources as needed to support new site openings and emerging markets- 10%
Improves organizational attractiveness by recommending new policies and practices, monitoring job offers and compensation practices and emphasizing benefits and perks. Effectively implements talent acquisition processes in accordance with policies, practices, EEO, HIPPA and other legal requirements. Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations- 10%
The total amount of time for all functions of the job
100%
QUALIFICATIONS
Education:
Bachelor's degree in Human Resources or a business-related field
Required Licensure, Certification, etc.:
N/A
Work Experience:
Three (3) years of high-volume staffing or recruitment experience; OR equivalent combination of education and experience
Knowledge:
Working knowledge of HR and Recruiting processes and related reporting and analysis activities.
Skills:
Computer proficiency and technical aptitude with an ability to utilize MS Office (Excel, Word, Outlook, Powerpoint), the internet, job boards, and application tracking systems
Ability to work flexible hours, including evenings and weekends as needed
Ability to work independently to effectively plan and set priorities to accomplish required tasks
Ability to manage several projects simultaneously while working under pressure to meet deadlines
Ability to read, analyze, and interpret general business correspondence, instruction guides, and training materials
Excellent written and verbal communication skills to effectively address job candidates and associates
Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
SCOPE
Authority to Act:
Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
Budget Responsibility:
The employee has control over a department(s) budget.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 50% may be required.
ACKNOWLEDGEMENT AND ACCEPTANCE
I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Auto-ApplyShuttle Driver - City of New Albany - No CDL required.
Towne Park Ltd. job in New Albany, OH
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs.
Job Details
* Community Shuttle Driver - City of New Albany
* Starting pay $16 - $18 per hour
* No CDL required
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 - $18 per hour.
Work Schedule: The work schedule for this position is weekdays, weekends, some holidays, all shifts.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
SUMMARY
The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. Responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
* Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc.- 40%
* Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property.- 20%
* Can only operate a vehicle that seats eight people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager.- 20%
* Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts.-20%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
* High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
* Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client
* Due to vehicle leasing contract requirements must be at least 21 years of age
* Must maintain a valid driver's license at all times
* Pass annual / semiannual MVR check
* Must complete the Wheelchair Safety Training course provided by Towne Park as applicable
Work Experience:
* One to three months related experience and/or training; or equivalent combination of education and experience
Knowledge:
* Must be able to drive manual transmission
Skills:
* Ability to read and write standard English language
* Ability to read and comprehend simple instructions, short correspondence and memos
* Ability to write simple correspondence
* Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
* Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
* Ability to understand 24 hour and military time systems
* Ability to understand rates applicable to time passed
SCOPE
Authority to Act:
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
ACKNOWLEDGEMENT AND ACCEPTANCE
I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
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