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Associate Manager jobs at Towne Park

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  • District Manager - Providence Health Care - Must Reside in Southern California

    Towne Park 4.3company rating

    Associate manager job at Towne Park

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $150,000-165,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district's operations. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district. Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives. Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park - 25% Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district. Assesses work processes regularly to ensure functionality and efficiency. Conducts weekly district staff meetings and other meetings as needed. Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month's business accurately - 25% Works closely with managers to help them understand how to improve the performance of their sites. Ensures Account Managers understand and meet the expectations of both clients and Towne Park. Collaborates with the Sales department to identify, pursue, and secure business development opportunities - 25% Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites. Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs. Partners with Talent Team in the administration of the district's recruitment initiatives. Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company - 25% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: Bachelor's degree from a four-year college or university Required Licensure, Certification, etc.: N/A Work Experience: Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience Knowledge: Knowledge of general business practices including accounting, human resources and client relations Skills: Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications Written and verbal communication skills to effectively address all levels within the organization Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails SCOPE Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Budget Responsibility: The employee has authority to develop. Manage and control a department(s) budget. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 50% may be required.
    $54k-75k yearly est. Auto-Apply 1d ago
  • Senior Manager, Technology and Operations Integration

    Chipotle Mexican Grill 4.4company rating

    Newport Beach, CA jobs

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Senior Manager Technology and Operations Integration, you will be responsible for overseeing all operational aspects of digital and process innovation ensuring standardization of systems, tools and protocols across all restaurants enabling consistency at scale. Additionally, you will be accountable for ensuring flawless in-restaurant execution of our web/mobile ordering, delivery and catering platforms while streamlining back of house processes leveraging technology. LOCATION This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role. WHAT YOU'LL DO Establish and oversee and/or manage development, testing and implementation of back of house continuous improvement road map and all digital related initiatives. Validate and enhance restaurant SOP's and established routines. Successfully manage complex projects and platforms requiring crossfunctional collaboration. Oversee and/or manage programs, report progress on project plans for implementation and improvement initiatives while coordinating dependencies across key stakeholders. Lead collaboration efforts with vendors to proactively seek out innovative solutions streamlining and optimizing back of house processes. Presents these solutions to appropriate cross-functional teams and leadership. Drive alignment and confidently present insights and recommendations to program teams, senior leadership and restaurant teams with clarity and ease. Attain qualitative and quantitative feedback throughout the test to hone operational processes & procedures. Provide actionable insights and innovative solutions that balance operational and business needs. Develop and coach direct report(s) into future leaders within the organization. May perform other duties as assigned. WHAT YOU'LL BRING TO THE TABLE Bachelor's Degree (BA/BS) from 4-year college or university preferred. 5-7 years of relevant work experience in Restaurant Operations. Experience managing vendor relationships within the restaurant or food service industry. Experience in project management preferred. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. There are nearly 3,500 Chipotle restaurants in the United States, Canada, the United Kingdom, France, Germany, and Kuwait and it is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 120,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM. PAY TRANSPARENCY A reasonable estimate of the current base salary range for this position is $131,000-$183,500. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $131k-183.5k yearly 1d ago
  • Sr. Field Ops Support Manager

    Lucky Strike Entertainment 4.3company rating

    San Jose, CA jobs

    Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $75k-85k yearly 3d ago
  • Sr. Field Ops Support Manager

    Lucky Strike Entertainment 4.3company rating

    Anaheim, CA jobs

    Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $75k-85k yearly 2d ago
  • Operations Manager

    Sun Valley Search 4.8company rating

    Houston, TX jobs

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The opportunity is to be the operations manager in a major rotating equipment service /repair facility. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $41k-68k yearly est. 19h ago
  • Assistant General Manager

    Drury Hotels 4.4company rating

    Richmond, VA jobs

    Expand your professional horizon! Beyond managing the Hotel Kitchen+Bar, you'll gain valuable knowledge and skills across all hotel departments, opening doors to future career advancement within Drury Hotels. WHAT WE EXPECT OF YOU Elevate the guest experience at the hotel lobby bar through your passionate leadership, exceptional service delivery, and impactful team development coaching. Role model best practices with the team and consistently meet or exceed all quality assurance visit measurables. Deliver key business measures of service, cost, and labor controls Leverage strong critical thinking to solve guest service issues, prioritize competing demands, and adapt to unexpected challenges in the fast-paced hotel environment Show dedication to continuous improvement. Degree in hospitality, business, or related field preferred. Minimum of one year of supervisory experience with demonstrated leadership success. Hotel-specific experiences preferred with a food & beverage focus or casual dining management experience. YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. WHAT YOU CAN EXPECT FROM US Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program Retirement - Company-matched 401(k) Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights Rise. Shine. Work Happy.™ Apply Now.
    $58k-84k yearly est. 1d ago
  • Operations Manager

    Servpro Team Wilson 3.9company rating

    Houston, TX jobs

    Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
    $47k-84k yearly est. 3d ago
  • General Manager

    Sonic Drive-In 4.3company rating

    Middletown, NY jobs

    Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays Knowledge of recruiting, interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $50k-63k yearly est. 1d ago
  • Assistant General Manager

    Horizon Hospitality Associates, Inc. 4.0company rating

    Minneapolis, MN jobs

    We are seeking an energetic and hospitality-minded individual for the Assistant General Manager opening at a spectacular hotel in downtown Minneapolis. This position will join a driven and growing company with an exceptional organizational culture. This beautiful property is ideally located, within proximity of everything the area has to offer. This key role supports the GM in overseeing all hotel operations, ensuring positive guest and team member experiences. COMPENSATION: Base Salary $65,000 - $70,000 + 20% bonus potential, comprehensive benefits (majority employer paid), 401k w/match, PTO and more! Assistant General Manager Skills/Qualifications: 2+ years experience as AGM, Guest Services Manager, Front Office Manager or other similar position Marriott brand and PMS experience a plus Driven to provide an exceptional team member and guest experience Management of F&B, Front Office, Maintenance and Housekeeping Exceptional written and verbal communication skills If this Assistant General Manager opportunity looks to be the next great step for your career, please apply today! *Please note that only qualified applicants will receive a direct response to inquiry
    $41k-57k yearly est. 2d ago
  • Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL jobs

    Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists. DUTIES & RESPONSIBILITIES Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation. Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold. Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services. Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs. Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads. Provide category related subject matter expertise when necessary. Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans. Develop Strategic Supplier Relationship Management programs. Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management). Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas. Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies. Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders. Conduct testing as per NCLH's standard operating process. Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience. EXPERIENCE Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience. 2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus. COMPETENCIES/SKILLS Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP. Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions. Ability to develop category and sourcing strategies by identifying areas of opportunity. Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams. Experience managing and maintaining strong supplier relationships. Strong leadership presence and negotiation/contract management experience. Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis. Strong interpersonal and management capabilities. Must have strong organizational skills. Strong problem solving, analytical and report summation, and conflict resolution skills. Ability to apply change management and consulting skills/knowledge and expertise. Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred. Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
    $39k-63k yearly est. 4d ago
  • General Manager

    Green Garden Country Club 3.9company rating

    Frankfort, IL jobs

    Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity! Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success. As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity. What you'll do: Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location. Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.). Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club. Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site. Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market. Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility. Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community. Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club. What you'll bring: Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization. Robust financial acumen and a proven ability to develop and manage budgets effectively. Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams. A deep understanding of the expectations and needs of country club members. Excellent organizational and problem-solving skills with meticulous attention to detail. A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). A genuine passion for the country club environment and a dedication to providing outstanding experiences. Familiarity with Frankfort and the surrounding Will County community is highly desirable. What we offer: Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club. Are you ready to lead Green Garden Country Club in Frankfort to even greater heights? If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort. We are excited to connect with you!
    $39k-59k yearly est. 5d ago
  • Assistant General Manager

    Fresh Kitchen 3.6company rating

    Winter Garden, FL jobs

    At Fresh Kitchen, we're redefining what “fast food” can be. We're a quick-service restaurant serving real food, made from scratch, with ingredients and people you can feel good about. Every item is crafted with love and intention - antibiotic- and hormone-free meats, 100% pure olive oil (no seed oils), hand-cut veggies, no hidden sugars, and everything is 100% gluten-free. We call it 'Good Food Forever'. Our vision is big - 100 remarkable restaurants by 2034 - and we're looking for remarkable people to help us get there. OUR MANAGERS Our managers are the seeds of our culture - planting and growing the standards of excellence that make FK thrive. Every great shift grows our people, our guests, and our communities. We're looking for high-vibe, motivated, people-obsessed leaders who bring professionalism with a side of personality. If that's you, keep reading! THE ROLE The Assistant General Manager is the second level of salaried leadership at FK and the ‘right hand' to the Managing Partner. This role starts with a focus on the Back of House, but you'll also flex into the Front of House to ensure every shift runs smoothly and every guest and team member leaves happier than they arrived. You're just as comfortable in the kitchen as you are out front with guests - because at FK, great leadership lives in both spaces. You've mastered the fundamentals of running a great shift and are ready to lead at a higher level - balancing people, performance, and operations across the restaurant. While you support the Managing Partner in executing daily operations, you also take ownership in developing leaders, driving results, and creating remarkable guest and team experiences that bring FK's values to life every day. THE BASICS Here's how you'll make an impact as an Assistant General Manager: Run exceptional shifts every day by leading: Team check-ins and daily readiness MOD tasks and line checks Energizing pre-shifts and real-time coaching Smooth transitions and strong shift closes Own hiring, training, development, and retention for your team. Manage scheduling and daily operations in your Area of Responsibility (AOR). Maintain food safety, sanitation, and service standards that wow our guests. Build positive, high-performing teams through clear communication and accountability. Support the growth of future leaders - Certified Trainers and Hourly Shift Leaders. Keep your team informed, aligned, and inspired. RECIPE FOR SUCCESS 2+ years of people management experience in a high-volume restaurant. Passion for food and hospitality (culinary experience is ideal but not required). Comfort in the kitchen and with guest interaction. Intrinsic motivation and a high standard of excellence. Strong communication, organization, and problem-solving skills. Calm, professional presence under pressure. Coachable, curious, and eager to grow others. Proficiency with POS, scheduling, and reporting tools. ServSafe certification (or willingness to obtain) Successful background check (required). Must be able to stand and walk for extended periods of time (8-10 hours per shift) and work in a fast paced environment with varying temperatures. FRESHER THAN YOUR AVERAGE JOB (a.k.a. Benefits) GROWTH | 16 locations and counting…we are just getting this party started! FOOD | Free Shift Meals plus MGR Comp Program which can be used at other brands COOL SWAG | that you'll even want to wear on your day off CULTURE | that's fun and connected and gives back to the community HOLLA-DAYS | Closed for 9 holidays, so you can enjoy time with family and friends, 10 days of PTO your first year (after 90 days) + 4 wellness days per year BE YOURSELF | You are beautiful, and we celebrate your individuality WORK-LIFE BALANCE | Balanced schedules and our commitment to not exceed a 50-hour workweek. BENEFITS | Option to participate in Group Health, Vision and Dental Plans and 401(k) match PAYDAY | ‘Top in Class' compensation with Profit Sharing Programs SELF-DEVELOPMENT - Leadership Development Workshops, recognition and growth plans with clear expectations FOOD FIRST | KEEP IT REAL | EMBRACE THE HUSTLE | STAY FRESH | LOVE | PARTNERS
    $33k-45k yearly est. 3d ago
  • General Manager

    Panda Restaurant Group 4.6company rating

    Fort Worth, TX jobs

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $28k-41k yearly est. 2d ago
  • Assistant Manager

    Panda Restaurant Group 4.6company rating

    Coon Rapids, MN jobs

    About the Company Panda Restaurant Group is the world leader in Asian dining experiences and the parent company of Panda Express, Panda Inn, and Hibachi-San. With over 2,500 locations worldwide and more than 48,000 associates, Panda Restaurant Group is dedicated to becoming a world leader in people development. Our mission is to deliver exceptional Asian dining experiences and our vision is to be recognized as a world leader in people development. We prioritize values that promote growth and progress for our people and business, and our foundation is built on intentionality and a clear mission that prioritizes people over profit. About the Role This is a full-time on-site role for a Restaurant Manager at Panda Restaurant Group located in Coon Rapids, MN. The Restaurant Manager will be responsible for overseeing the daily operations of the restaurant, ensuring customer satisfaction, managing a team, hiring and training staff, and maintaining high standards of food and beverage quality. The Restaurant Manager will also be responsible for effective communication with customers and staff. Responsibilities Overseeing the daily operations of the restaurant Ensuring customer satisfaction Managing a team Hiring and training staff Maintaining high standards of food and beverage quality Effective communication with customers and staff Qualifications Bachelor's degree in Hospitality, Business, or related field is a plus Required Skills Customer Satisfaction and Customer Service skills Experience in hiring and training staff Excellent communication skills Knowledge of food and beverage operations Experience in the restaurant industry Strong leadership and problem-solving skills Ability to work in a fast-paced environment Ability to work well in a team Pay range and compensation package Competitive pay, benefits, and bonus opportunities. Equal Opportunity Statement Panda is committed to equal employment opportunity and demonstrates this commitment in its employment practices, including recruitment and hiring, compensation, benefits, promotions, transfers, training, counseling and employment terminations. Panda does not discriminate on the basis of race, ethnicity, color, sex, age, religion, national origin, ancestry, physical or mental disability, citizenship status, medical condition, pregnancy, marital status, sexual orientation, veteran status, genetic information as well as any other category protected by federal, state, or local law.
    $23k-31k yearly est. 4d ago
  • Assistant Manager

    Sonic Drive-In 4.3company rating

    Middletown, NY jobs

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC. Basic job duties for the drive-in restaurants Assistant Manager include: Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. SONIC Drive-In Assistant Manager Requirements: Ability to work irregular hours, nights, weekends and holidays General knowledge and understanding of the restaurant industry or retail operations required Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional SONIC Drive-In Assistant Manager Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests! Professional individuals who value people and demonstrate respect for others! A team player willing to meet and exceed drive-in goals and objectives. Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.
    $35k-41k yearly est. 1d ago
  • Assistant Manager (5131) Tallahassee FL

    Domino's Pizza 4.3company rating

    Tallahassee, FL jobs

    $15.00 to $18.00 PER HOUR * BONUS ELIGIBLE * WEEKLY PAY below, then hit the apply button. ***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)*** ABOUT THE JOB Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people. In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing. QUALIFICATIONS General job duties for all store team members · Knowledge of all operational task and ability to train those tasks. · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product correctly at an advanced pace. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean store and equipment daily. · Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. xevrcyc JB.0.00.LN
    $15-18 hourly 1d ago
  • Potawatomi Marketplace Shift Manager

    Potawatomi Casino Hotel 3.5company rating

    Milwaukee, WI jobs

    Pay based on experience | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service and attention to detail is essential, how do we ensure all of our team members receive the best service? As a Quick Service Shift Manager, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Function) *Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems. *Oversee daily operations of the venue on assigned shift, including but not limited to leading shift meetings, conducting training, delegating tasks effectively, and overseeing opening and closing duties, cleaning detail, and money handling. *Ensure timely, positive resolution to guest inquiries, issues, and concerns, taking proper corrective action as necessary. Refer or report serious or complex issues to management. *Manage team member scheduling and venue inventories to meet business demands and attain budgeted goals through effective cost controls. *Maintain a safe, sanitary, and organized work environment. Maintain complete knowledge of venue service standards for all positions, menu items, beverage selections, specials, promotions, events, and policies. Work at other venues as assigned, based on business needs. Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 3 years of progressively responsible, related experience in a venue of similar size are required. An Associate's degree can take the place of 1 year of experience. High volume restaurant operations experience preferred. One year of supervisory experience is required. The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days. Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office. Experience with point-of-sale (POS) systems preferred. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally, including the ability to speak in front of small groups of team members. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property, The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. The team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $39k-50k yearly est. 1d ago
  • Assistant Manager (5132) Tallahassee FL

    Dominos 4.3company rating

    Tallahassee, FL jobs

    * WEEKLY PAY Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you. JOB REQUIREMENTS · You must be 18 years of age or older. . No longer enrolled in high school. · General job duties for all store team members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. . Work in a fast-paced environment. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. . Great customer service skills and effective service recovery. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. xevrcyc JB.0.00.LN
    $19k-25k yearly est. 1d ago
  • Assistant Manager (3158) 2657 East Lake Road S

    Domino's Pizza-3158 4.3company rating

    Palm Harbor, FL jobs

    $15.00 to $18.00 PER HOUR * BONUS ELIGIBLE * WEEKLY PAY Apply below after reading through all the details and supporting information regarding this job opportunity. ***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)*** ABOUT THE JOB Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people. In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing. QUALIFICATIONS General job duties for all store team members · Knowledge of all operational task and ability to train those tasks. · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product correctly at an advanced pace. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean store and equipment daily. · Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. xevrcyc JB.0.00.LN
    $15-18 hourly 1d ago
  • Associate Manager of Self Parking Operations - Cleveland Clinic

    Towne Park 4.3company rating

    Associate manager job at Towne Park

    **_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here (***************************************************************************************************************** for important notices that may be applicable to you. For more information about our privacy policy, please click here (********************************************************************************************************************** . **Job Details** **Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $50,000. **Additional Compensation:** Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. **Benefits:** Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. **Paid Time Off:** Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. **SUMMARY** The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this . - 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20% Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15% Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20% Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15% Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15% **The total amount of time for all functions of the job - 100%** **QUALIFICATIONS** **Education:** + Associate's degree or equivalent degree preferred **Required Licensure, Certification, etc.:** + Valid driver's license and clean driving record **Work Experience:** + A minimum of one (1) year of related experience in hospitality **Knowledge:** + Knowledge of Towne Park's and site-specific preventative safety and security procedures + Knowledge of Towne Park's safe driving policies and procedures + Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park + Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner + Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures + Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA + Knowledge of business writing, basic accounting and business metrics + Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. **Skills:** + Must be able to drive manual transmission + Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications + Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates. + Written and verbal communication skills to effectively address all levels within the organization + Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures + Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications + Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails + Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. + A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety **SCOPE** **Authority to Act:** + Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. + Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary. **Budget Responsibility:** + The employee has control over resources available only. **WORKING CONDITIONS & PHYSICAL DEMANDS** _The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ **Physical Requirements** While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Lifting Requirements** Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. **Working Environment** The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. **Travel** Travel of up to 10% may be required. **ACKNOWLEDGEMENT AND ACCEPTANCE** I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $50k yearly 16d ago

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