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Towne Park jobs in Nashville, TN - 24 jobs

  • Porter ($17 hr) Pinnacle at Symphony Place Garage

    Towne Park 4.3company rating

    Towne Park job in Nashville, TN

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17 per hour. Work Schedule: The work schedule for this position is Wednesday to Sunday 1pm to 9pm. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Porter is responsible for the overall basic general cleaning of the common garage area while providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests during their entire stay. The Porter is also responsible for the basic and general upkeep of the garage facility equipment and common area waste receptacles as well as assisting with any type of customer issue in the parking area including lock-outs, flat tires, battery jump and lost vehicle assistance. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Cleanliness check each shift of all guest entrances/elevator landings in the entire garage. The check will include the emptying of all ash urns daily and trash receptacles at ½ full or higher and the sweeping of all litter and cigarette butts in the common landing area. - 20% When appropriate use a mop or power washer to eliminate any stains in the common area resulting from liquid spills. Wipe all signage and way finding material in the common area with the appropriate cleaning solutions and cloth. This is to include all pay on foot stations. - 20% Maintain a general cleaning of garage with the use of a mobile garbage can, broom and dustpan to include all areas around and between all vehicles of any debris to include cans, bottles, cups and/or any refuse left on the ground, ledges and walls. When appropriate use a paint safe solution or the power washer to eliminate any stains from all pillars and columns throughout the garage. - 15% Wipe all signage and way finding materials located at all garage vehicular entrances and exits with the appropriate cleaning solutions and cloth. Wipe all equipment including gates, gate arms, card reading equipment and all attached signage with appropriate cleaning materials and cloth.- 15% Empty all returned guest key receptacles at each of the garage exits and return to the Towne Park MOD for return to the appropriate facility. When appropriate, power wash any areas of the garage entrances and exits that need additional attention from the regularly scheduled maintenance. - 10% Assists guests with directions and all other inquiries. Stands while serving guests. Provides information about surrounding area as well as main attractions to guests as needed. - 10% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information. - 10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED). Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background check and drug screen. Work Experience: One to three months related experience and/or training without a Diploma or GED; OR equivalent combination of education and experience. Customer service experience preferred. Knowledge: Knowledge of basic general cleaning. Skills: Must be able to read and write Standard English language. Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization. Ability to understand 24 hour and military time systems. Ability to understand rates applicable to time passed. Customer service experience preferred. SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
    $17 hourly Auto-Apply 41d ago
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  • Account Manager - Nashville Commercial

    Towne Park 4.3company rating

    Towne Park job in Nashville, TN

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $60,000.00 - $70,000.00 Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
    $60k-70k yearly Auto-Apply 7d ago
  • Security Officer

    Hyatt 4.6company rating

    Nashville, TN job

    TheSecurity Office willberesponsible forthe protectionofhotelguests,associatesandproperty. As well as, responding to and handling any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group. + ·Patrol all areas of the property including outside on a regular basis.Conductregularfloorpatrols,propertytoursandcrowdcontrol Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency. + Note, search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary.Correctandreportanyfirehazardstohealthandsafetyhazards Complete security reports on a daily log including incidents of theft, accidents and safety violations. · Complete the necessary security forms to document losses of property or personal injury to guests or associates.Ensurethatanyviolationsto laworhotelpolicyisinvestigatedandreported · Maintain allsafety, security and emergency procedures/action plans andhotel disasterfor the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed. · Conduct investigations of security incidents. · Enforce the 'No Solicitation Policy' of the property. · Preservethe safety and security of the guests, team members, OSHAcompliance, adherence to federal, state and local standards · Follow property andcorporateguidelinestoprotectguestsandstaff,securetheassets,andminimize liability. · Followdepartmentpolicies,procedures,andservicestandards. · Allothertasks anddutiesas assigned **Qualifications:** · PreviousexperienceinaSecurityrole · Previous Hotel experience, recommended · CertificationinCPR and FirstAid,preferred + Mustpossessaprofessionalpresentation + ·Stronginterpersonalandproblem-solvingabilities + Highlyresponsibleandreliable **Primary Location:** US-TN-Nashville **Organization:** Dream Nashville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Security **Req ID:** NAS002724 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $30k-36k yearly est. 6d ago
  • Front Office Manager

    Hyatt 4.6company rating

    Nashville, TN job

    Come join our Hyatt family! We are searching for someone like you who enjoys taking care of people! We provide on-the-job training and enjoy watching our Colleagues grow with us. We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Tuition Reimbursement & Awesome Travel Perks! The Front Office Manager is responsible for all functions of the Front Office with additional shared oversight of the Guest Services and Valet teams.As a department head, this person will direct and work with managers and Colleagues to successfully execute all front office operations, including guest arrival and departure procedures. This position must possess strong communication skills and demonstrate leadership abilities. **Essential Functions** + Responsible for short and long term planning and the management of the hotel's Front Office operations + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Maintain guest room inventory + Coach and counsel Colleagues to reflect the company's service standards and procedures + Perform all tasks of a Front Office Colleagues as needed to facilitate service + Ensure all operations and cash handling are done per policies and procedures + Maintain excellent communication with the housekeeping department + Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all Colleagues are trained in all areas + Analyze, investigate, and resolve guest complaints + Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables + Ensures proper staffing levels for customer service goals + Other job duties as assigned **Qualifications:** + Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds + 4 years or more of progressive hotel Rooms Management experience + Service oriented style with professional presentations skills + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills **Primary Location:** US-TN-Nashville **Organization:** Hyatt Centric Nashville **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Front Office **Req ID:** NAS002722 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $45k-56k yearly est. 8d ago
  • Valet Attendant

    Ameripark 4.7company rating

    Nashville, TN job

    AmeriPark is a member of the industry's most diverse family of parking brands. Organized in 2013, Citizens Parking is the leader in Branded Parking Services, with 5 brands, 6,800 associates and 1,100 locations. The company has harnessed the power of our brands, leveraging a collaborative culture to seize and capitalize on parking's greatest opportunities. The AmeriPark brand has been expanding its award-winning customer service platform across the country for over 30 years combining creativity, operational excellence and financial discipline. Today AmeriPark proudly operates more than 250 properties in over 20 states and territories. The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. QUALIFICATIONS, SKILLS & EXPERIENCE: - At least 18 years of age - Valid Driver's License - Ability to operate manual transmission vehicles (stick shift) - Excellent customer service and communication skills - Ability to verbally communicate with guests - Previous valet experience, preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions: - Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot - Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift - Occasionally lift and carry customer luggage or personal items, up to 50 lbs. Additional Information WORKING CONDITIONS: Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS): Employee must be able to perform essential functions of the position with or without reasonable accommodations. 1. Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary. 2. Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device. 3. Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles. 4. Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle. 5. Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary. 6. Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc. 7. Direct traffic, position barricades, and arrange for towing service when necessary. 8. Immediately report any incidents or claims to Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11. Communicate professionally at all times with guests, client, and teammates. OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $20k-30k yearly est. 1d ago
  • Sous Chef

    Hyatt 4.6company rating

    Nashville, TN job

    Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food relatedfunctions. Works to continually improve guest and employee satisfaction while maximizing the financial performance inall areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced.Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards areachieved.Areasof responsibilitycomprise overseeingallfood preparationareas.bits culinary talents by personally performing tasks while assisting in leading the staff and managing all food relatedfunctions. Works to continually improve guest and employee satisfaction while maximizing the financial performance inall areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced.Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards areachieved.Areasof responsibilitycomprise overseeingallfood preparationareas. - Providesdirectionforallday-to-dayoperations. - Understands employee positions well enough to perform duties in employees' absence or determineappropriatereplacement tofill gaps. - Providesguidanceanddirectiontosubordinates,includingsettingperformancestandardsandmonitoringperformance. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates soundfinancial/businessdecisionmaking;demonstrateshonesty/integrity;leadsbyexample. - Encouragesandbuilds mutualtrust, respect,andcooperationamong teammembers. - Servingasarolemodeltodemonstrateappropriatebehaviors. - Ensurespropertypoliciesareadministeredfairlyandconsistently. - Reviewsstaffinglevelsto ensurethatguestservice,operationalneedsandfinancialobjectivesaremet. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the samewithintheteam. - Solicitsemployeefeedback,utilizesan"opendoor"policyandreviewsemployeesatisfactionresultstoidentifyandaddress employee problemsorconcerns. - Supervisesandcoordinatesactivitiesofcooksandworkersengagedinfoodpreparation. - Demonstratenewcookingtechniquesandequipmenttostaff. **Setting** **and** **Maintaining** **Goals** **for** **Culinary** **Function** **and** **Activities** - Developsandimplementsguidelinesandcontrolproceduresforpurchasingandreceivingareas. - Establishesgoalsincludingperformancegoals,budgetgoals,team goals,etc. - Communicatestheimportanceofsafetyprocedures,detailingprocedurecodes,ensuringemployeeunderstandingofsafetycodes,monitoringprocessesandproceduresrelatedtosafety. - Managesdepartmentcontrollableexpensesincludingfoodcost,supplies,uniformsandequipment. - Participatesinthebudgetingprocessforareasofresponsibility. - Knowsandimplementsthebrand'ssafetystandards. **Ensuring** **Culinary** **Standards** **and** **Responsibilities** **are** **Met** - Providesdirectionformenudevelopment. - Monitorsthequalityofrawandcookedfoodproductstoensurethatstandardsare met. - Determineshowfoodshouldbepresented,andcreatedecorativefooddisplays. - Recognizessuperiorqualityproducts,presentationsandflavor. - Ensurescompliancewithfoodhandlingandsanitationstandards. - Followsproperhandlingandrighttemperatureofallfoodproducts. - Ensuresemployeesmaintainrequiredfoodhandlingandsanitationcertifications. - Maintainspurchasing,receivingandfoodstoragestandards. + Preparesandcooksfoodsofalltypes,eitheronaregularbasisorforspecialguestsorfunction **Ensuring** **Exceptional** **Customer** **Service** - Providesandsupportsservicebehaviorsthatareabove andbeyondforcustomersatisfactionandretention. - Improvesservicebycommunicatingandassistingindividualstounderstandguestneeds,providingguidance,feedback,andindividual coachingwhen needed. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customersona dailybasis. - Displaysleadershipinguesthospitality,exemplifiesexcellentcustomerserviceandcreatesapositiveatmosphereforguestrelations. - Interactswithgueststoobtainfeedbackonproductqualityandservicelevels. - Respondstoandhandlesguestproblemsandcomplaints. - Empowers employees to provide excellent customer service. Establishes guidelines so employees understandexpectationsandparameters.Ensuresemployeesreceiveon-goingtrainingtounderstandguestexpectations. + Reviewscommentcards,guestsatisfactionresultsandotherdatatoidentifyareasofimprovement **Managing** **and** **Conducting** **Human** **Resource** **Activities** - Identifiesthedevelopmentalneedsofothersandcoaching,mentoring,orotherwisehelpingotherstoimprovetheir knowledgeorskills. - Ensuresemployeesaretreatedfairlyandequitably. - Trainskitchenassociatesonthefundamentalsofgoodcookingandexcellentplatepresentations. - Administerstheperformanceappraisalprocessfordirectreportmanagers. + InteractswiththeBanquetChefandCateringdepartmentontrainingregardingfoodknowledgeandmenucomposition. - Observesservicebehaviorsofemployeesandprovidesfeedbackto individualsandormanagers. - Managesemployeeprogressivedisciplineproceduresforareasofresponsibility. - EnsuresdisciplinaryproceduresanddocumentationarecompletedaccordingtoStandardandLocalOperatingProcedures(SOPs and LSOPs) and supportsthe PeerReviewProcess. **Additional** **Responsibilities** - Provides information to executive teams, managers and supervisors, co-workers, and subordinates bytelephone, inwrittenform,e-mail, orin person. - Analyzesinformationandevaluatingresultstochoosethebestsolutionandsolveproblems. - Allothertasks anddutiesas assigned **Qualifications:** - High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.OR - 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4yearsexperience intheculinary, food andbeverage,or relatedprofessionalarea. **Primary Location:** US-TN-Nashville **Organization:** Dream Nashville **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Culinary **Req ID:** NAS002704 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $40k-52k yearly est. 21d ago
  • General Maintenance Engineer

    Hyatt 4.6company rating

    Nashville, TN job

    The Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuingefforttodeliveroutstandingguest service and financialprofitability. + Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, lightbulbs,patchingvinyl,etc.,tomaintainthe hotelandkeep theproductqualitystandard. + Maintainthebuildingexterior + Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows andcounters. + Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guestsatisfaction + Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electricalwork,painting,HVACworkandmasonry + Conductinspectionsforpreventivemaintenanceneeds + Recordandreportcompletedrepairsanditemsthatrequirefurtherattention + Performpreventativemaintenanceassignmentsonascheduledbasis + Allothertasks anddutiesas assigned **Qualifications:** · Atleastoneyearofexperience · Hotelexperiencepreferred **Primary Location:** US-TN-Nashville **Organization:** Dream Nashville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Engineering/Facility Maintenance **Req ID:** NAS002723 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $28k-38k yearly est. 7d ago
  • Stateside Greeter

    Hyatt 4.6company rating

    Nashville, TN job

    **At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.** Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt. **Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.** **Clickhere (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.** **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site! **Primary Location:** US-TN-Nashville **Organization:** Dream Nashville **Pay Basis:** Hourly **Job Level:** Part-time **Job:** Food and Beverage **Req ID:** NAS002717 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $24k-29k yearly est. 11d ago
  • Hotel Host (Guest Service Agent)

    Hyatt 4.6company rating

    Hendersonville, TN job

    Hotel Hosts (Front Desk Agent) contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host (Front Desk Agent) creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you. Visit ***************** to view other hotel job opportunities at Hyatt. **Qualifications:** + Customer service experience is required, preferably in a hotel or related field + Must have schedule flexibility for both AM/PM shifts, weekends and holidays + Requires strong command of the English language to include speaking, reading and writing + Ability to learn quickly and work in fast paced position with guest interaction + Must be able to multi-task + Must be 18 years or older + A true desire to satisfy the needs of others in a fast paced environment + High school diploma or equivalent required + Ability to lift, pull, and push moderate weight (minimum of 20 lbs) + Must possess basic computer skills, i.e. Word, Excel, etc. **Primary Location:** US-TN-Hendersonville **Organization:** Hyatt Place Nashville-Hendersonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Guest Services **Req ID:** HEN000253 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $21k-31k yearly est. 60d+ ago
  • Room Attendant

    Hyatt 4.6company rating

    Hendersonville, TN job

    The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life. Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you. **Qualifications:** + Prior cleaning experience required + Customer service experience is required, preferably in a hotel or related field + Must have ability to work weekends and holidays + Requires strong command of the English language to include speaking, reading and writing + Ability to learn quickly and work in fast paced position with guest interaction + Must be able to multi-task + Ability to lift, pull, and push moderate weight (minimum of 20 lbs) + Must be 18 years or older + A true desire to satisfy the needs of others in a fast paced environment **Primary Location:** US-TN-Hendersonville **Organization:** Hyatt Place Nashville-Hendersonville **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** HEN000251 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $24k-29k yearly est. 60d+ ago
  • Cook - Line

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Line Cook is a culinary position that requires good communication and culinary skills or related cooking experience and good communication skills. The desired cook candidate will have hotel cooking experience and a culinary degree. A line cook should have a professional knowledge of cooking ingredients and procedures. Line cooks will work single stations in the kitchen and require significant supervision and training. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
    $31k-38k yearly est. 15d ago
  • Barista

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The beverage attendant will provide service in the coffee shop, Natura. This position will be responsible for fulfilling guest orders. The beverage attendant will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
    $27k-33k yearly est. 9d ago
  • Security Officer

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    The Security Office will be responsible for the protection of hotel guests, associates and property. As well as, responding to and handling any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group. * · Patrol all areas of the property including outside on a regular basis. Conduct regular floor patrols, property tours and crowd control Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency. * Note, search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Correct and report any fire hazards to health and safety hazards Complete security reports on a daily log including incidents of theft, accidents and safety violations. * Complete the necessary security forms to document losses of property or personal injury to guests or associates. Ensure that any violations to law or hotel policy is investigated and reported * Maintain all safety, security and emergency procedures/action plans and hotel disaster for the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed. * Conduct investigations of security incidents. * Enforce the 'No Solicitation Policy' of the property. * Preserve the safety and security of the guests, team members, OSHA compliance, adherence to federal, state and local standards * Follow property and corporate guidelines to protect guests and staff, secure the assets, and minimize liability. * Follow department policies, procedures, and service standards. * All other tasks and duties as assigned
    $30k-36k yearly est. 6d ago
  • Valet Parking Cashier / Guest Liaison - Gaylord Opryland Hotel and Resort. $16 - $18 per hour.

    Towne Park 4.3company rating

    Towne Park job in Nashville, TN

    **_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here (***************************************************************************************************************** for important notices that may be applicable to you. For more information about our privacy policy, please click here (********************************************************************************************************************** . **Job Details** **Valet Parking Cashier - Gaylord Opryland Hotel and Resort** **Starting pay $16 - $18 per hour** **No experience needed** **Weekday evening and weekend shifts available** **Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 - $18 per hour. **Work Schedule:** The potential work schedule for this position is weekday evenings, weekend open availavility. **Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. **SUMMARY** The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** + Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% + Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% + Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% + Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% + Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% + Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% **The total amount of time for all functions of the job - 100%** **QUALIFICATIONS** **Education:** + High school diploma or general education degree (GED) **Required Licensure, Certification, etc.:** + N/A **Work Experience:** + One to three month(s) related experience and/or training; OR equivalent combination of education and experience. **Knowledge:** + Basic Math **Skills:** + Must be able to read and write standard English language + Must be able to read and comprehend simple instructions, short correspondence and memos + Must be able to write simple correspondence + Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization + Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money + Ability to understand 24 hour and military time systems + Ability to understand rates applicable to time passed **SCOPE** **Authority to Act:** + Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. **Budget Responsibility:** + The employee has control over resources available only. **WORKING CONDITIONS & PHYSICAL DEMANDS** _The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ **Physical Requirements** While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Lifting Requirements** Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. **Working Environment** The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. **Travel** Travel of up to 5% may be required. **ACKNOWLEDGEMENT AND ACCEPTANCE** I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $16-18 hourly 20d ago
  • General Maintenance Engineer

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    The Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. * Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. * * Maintain the building exterior * Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. * Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction * Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry * Conduct inspections for preventive maintenance needs * Record and report completed repairs and items that require further attention * Perform preventative maintenance assignments on a scheduled basis * All other tasks and duties as assigned
    $28k-38k yearly est. 7d ago
  • Front Office Manager

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    Come join our Hyatt family! We are searching for someone like you who enjoys taking care of people! We provide on-the-job training and enjoy watching our Colleagues grow with us. We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Tuition Reimbursement & Awesome Travel Perks! The Front Office Manager is responsible for all functions of the Front Office with additional shared oversight of the Guest Services and Valet teams. As a department head, this person will direct and work with managers and Colleagues to successfully execute all front office operations, including guest arrival and departure procedures. This position must possess strong communication skills and demonstrate leadership abilities. Essential Functions * Responsible for short and long term planning and the management of the hotel's Front Office operations * Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans * Maintain guest room inventory * Coach and counsel Colleagues to reflect the company's service standards and procedures * Perform all tasks of a Front Office Colleagues as needed to facilitate service * Ensure all operations and cash handling are done per policies and procedures * Maintain excellent communication with the housekeeping department * Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all Colleagues are trained in all areas * Analyze, investigate, and resolve guest complaints * Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables * Ensures proper staffing levels for customer service goals * Other job duties as assigned
    $45k-56k yearly est. 8d ago
  • Housekeeper/Room Attendant

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    Come join our Hyatt family! We are searching for someone like you who enjoys taking care of people! We provide on-the-job training and enjoy watching our Colleagues grow with us. We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Tuition Reimbursement & Awesome Travel Perks! Job Overview: Clean guest rooms as assigned ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest's requests or complaints. Ensures the confidentiality and security of all guest rooms. Reports To: Director of Housekeeping Key Relationships: Internal: Director of Housekeeping, Front Office Manager, Laundry Attendants, other Room Attendants, House person, Front Desk staff, and Maintenance. External: Hotel guests/visitors. Essential Job Functions: ● Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. ● Clean assigned guest rooms by priority. ● Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. ● Empty trash containers and recycling bins. ● Remove all dirty terry and replace with clean par to designated layout. ● Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. ● Replace dirty bed linen and make up bed with clean linen. ● Replace laundry bags and slips. ● Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities. ● Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box. ● Realign furniture to floor plan. ● Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. ● Check under bed(s), chairs and sofa for debris and remove if present. ● Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance. ● Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones. ● Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room. ● Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. ● Vacuum throughout entire room and spray room with deodorizer. ● Update status of rooms cleaned on assignment sheet. ● Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean. ● Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor. ● Clean and replenish the coffee maker set. ● Handle guest complaints, ensuring guest satisfaction. ● Report any damages or maintenance problems to your supervisor. ● Knowledgeable of hotel fire and emergency procedures. ● Adhere to Lost and Found policy including key control. ● Successful completion of the training process. ● Other essential room cleaning duties as operations change in the future. ● Make up cribs and rollaway beds. ● Stock cleaning supply closets.
    $25k-31k yearly est. 8d ago
  • Stateside Greeter

    Hyatt Hotels Corp 4.6company rating

    Nashville, TN job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
    $24k-29k yearly est. 11d ago
  • Barista

    Hyatt 4.6company rating

    Nashville, TN job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The beverage attendant will provide service in the coffee shop, Natura. This position will be responsible for fulfilling guest orders. The beverage attendant will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Clickhere (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills + Ability to stand for long periods of time + Ability to lift, pull, and push a moderate weight (about 25 pounds) + Must be able to work a flexible schedule, including weekends and holidays **Primary Location:** US-TN-Nashville **Organization:** Dream Nashville **Pay Basis:** Hourly **Job Level:** Part-time **Job:** Food and Beverage **Req ID:** NAS002718 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $27k-33k yearly est. 9d ago
  • Hotel Valet Driver - Embassy Suites, Nashville

    Towne Park 4.3company rating

    Towne Park job in Nashville, TN

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Drivers - Embassy Suites, Nashville Starting pay potential $14 - $18 per hour with cash tips No experience needed All shifts available Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9 - $11 per hour plus $5 - $9 per hour in tips. Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays, all shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.
    $14-18 hourly Auto-Apply 20d ago

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