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Towne Park Remote jobs - 31 jobs

  • Regional Human Resource Manager

    Towne Park 4.3company rating

    Remote

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Human Resource Manager oversees the human resources function for a designated area(s) of the company's field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance. Job Details **MUST RESIDE IN TEXAS OR INDIANAPOLIS** Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $90,000.00 - $100,000.00. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. Location: This position sits remotely in our central region. The candidate must be located in Indianapolis or Texas. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) The HR Manager partners with HR and Regional Operations leadership teams bringing insight, an objective perspective and expertise to talent issues affecting the business. The HR Manager will play an integral role in enabling a positive associate experience by owning and continuously improving both the operational and strategic people practices. The position supports the business and leadership team with organizational policies, employee-relations issues, and compliance with federal, state, and local laws. Establishes a positive labor/employee relations environment by advising managers and associates on human resources policies and procedures, identifying and resolving problems, or recommending solutions. Manages escalations for progressive discipline and ensures managers are properly trained on progressive discipline. Manages compliance with HR policies, Standard Operating Procedures, escalations and approvals. Completes all required and necessary documents and reports accurately and timely. Collaborates and networks with colleagues to identify and capitalize on best practices in designated markets. Develops relationships with clients and their Human Resources departments. Establishes market presence to build relationships with the District Managers and Account Managers. Creates and shares talent best practices with leaders across the organization, to ensure proactive development and retention of top performers. Ensures follow through on all associate concerns/complaints/grievances. Works closely with the HR Sr Director, Legal, Compliance leader and others to conduct timely and compliant internal investigations in response to associate complaints. Ensures that all associate issues are handled in a manner that's consistent with our culture and employment brand. Establishes appropriate rhythms with each Account Manager and Associate Account Manager to work on their development including those who need a greater degree of individual assistance and coaching. Contributes to the preparation of development indicators and participates in delivery of feedback when necessary. QUALIFICATIONS Education: Bachelor's degree in Human Resources or a business-related field and five (5) years of experience in a HR capacity; OR any similar combination of education and experience. Required Licensure, Certification, etc.: PHR/SPHR certification preferred Work Experience: 5 or more years of broad HR experience with specialized knowledge in employee relations, coaching, compliance, and change management Knowledge: Fundamental knowledge of the principles, practices, and procedures of Human Resources Management. Working knowledge of HR compliance initiatives and federal and state employment laws Skills: Highly organized, flexible, and able to prioritize and work under pressure of managing multiple projects at the same time Collaborative team player with a strong drive to create positive change through focus on the associate experience Strong leadership and interpersonal skills with the ability to communicate at all levels of the organization Proficient in HRIS (Workday preferred) and Microsoft Office Suite Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Superior written and verbal communication skills to effectively address all levels within the organization. Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company. Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures. Strong ability to provide support and build relationships in a “virtual office” environment. SCOPE Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Budget Responsibility: The associate has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 30% may be required.
    $90k-100k yearly Auto-Apply 50d ago
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  • District Manager - Providence Health Care - Must Reside in Southern California

    Towne Park 4.3company rating

    Remote

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $150,000-165,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district's operations. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district. Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives. Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park - 25% Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district. Assesses work processes regularly to ensure functionality and efficiency. Conducts weekly district staff meetings and other meetings as needed. Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month's business accurately - 25% Works closely with managers to help them understand how to improve the performance of their sites. Ensures Account Managers understand and meet the expectations of both clients and Towne Park. Collaborates with the Sales department to identify, pursue, and secure business development opportunities - 25% Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites. Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs. Partners with Talent Team in the administration of the district's recruitment initiatives. Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company - 25% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: Bachelor's degree from a four-year college or university Required Licensure, Certification, etc.: N/A Work Experience: Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience Knowledge: Knowledge of general business practices including accounting, human resources and client relations Skills: Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications Written and verbal communication skills to effectively address all levels within the organization Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails SCOPE Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Budget Responsibility: The employee has authority to develop. Manage and control a department(s) budget. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 50% may be required.
    $54k-75k yearly est. Auto-Apply 51d ago
  • B2B Service Specialist (Remote Opportunity)

    Hyatt 4.6company rating

    Milwaukee, WI jobs

    Grow your career as B2B Service Specialist with ALG Vacations! ALG Vacations (ALGV), a part of Hyatt, is a leading provider of leisure travel experiences to destinations around the world. We are seeking enthusiastic customer service specialists to join our team. In this role, B2B Service Specialists play a critical part in delivering exceptional support to travel advisors across all ALGV brands by providing personalized, high-quality service. This position is responsible for exceeding service expectations, resolving complex reservation issues with efficiency and accuracy, and building trusted relationships that strengthen customer loyalty. The B2B Specialist also helps drive increased market share and contributes directly to overall profitability. Successful team members consistently deliver industry-leading support that reinforces long-term brand loyalty and positions ALGV as the preferred partner for our most valued travel advisors. **Position Responsibilities:** + Provide service and escalation support for top accounts through making complex bookings and assisting with modifications to previously booked reservations. + Communicate and uphold policies while also fulfilling travel advisor expectations. + Provide first call resolution. + Increase vacation values by offering upgrades that enhance the customer experience. + Utilize multiple systems and provide education and support to travel advisors on all booking systems. + Focus on problem resolution and sales skills with attention to detail to maintain profitability. + Demonstrate a commitment to Hyatt core values. Training for this position begins on Monday, March 16 th , 2026. This is a full-time, closing shift position. Schedules are not permanent and are bid on once a year based off performance. Colleagues are expected to work (1) weekend day but are given a day off during the week, not all schedules will have consecutive days off. **Experience Required:** + Computer proficiency, knowledge of MS Office + Ability to navigate the internet **Experience Preferred:** + 1-3 years of customer service experience + Travel experience a plus. **Qualifications:** **About ALG Vacations** It all begins when our client's book with ALG Vacations. As North America's leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client's vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands. ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising: + **Vacations** : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands + **Destination Management Services** : Best-in-class destination management services provided by Amstar DMC and Worldstar + **Loyalty Program** : Exclusive loyalty program Unlimited Vacation Club + **Technology Solutions** : Innovative technology solutions provider Trisept Solutions , connecting over 88,000 travel agents with leading travel suppliers. Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world's leading and fastest-growing hospitality brands, without ever losing focus on people and care. _To learn more about ALG Vacations:_ *********************************************** (***********************************************) **Our Values** At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what they need to thrive, be their best selves, and create memorable guest experiences. Experimentation - Empathy - Inclusion - Integrity - Respect - Well- Being **We're proud to offer exceptional corporate benefits which include:** + Travel Perks and Benefits for both ALG Vacations and Hyatt + Medical, Dental and Vision Insurance + Basic Life Insurance + Short- & Long-Term Disability + Paid Parental Leave + Corporate Wellness Program + Travel Discounts & Deals + Paid Time Off & Holidays + 401(k) Plan with Company Match We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks. The hourly pay for this position starts at $19.50. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. **Primary Location:** US-WI-Milwaukee **Organization:** ALG Vacations and Trisept United States Offices **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Global Care Center **Req ID:** MIL000377 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $19.5 hourly 8d ago
  • Virtual Timeshare Sales Executive - Remote AZ & NV

    Hyatt Vacation Club 4.6company rating

    Remote

    REMOTE AZ or NV preferred locations. AZ or NV Real Estate License required. *** Candidates must be available for these working hours.: Monday, Tuesday and Thursday 10:30AM to 6:30PM PST Wednesday 1:30PM to 9:30PM PST JOB SUMMARY Virtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Private Office in the home for work and computer equipment Proficiency in English Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team. Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: Two years plus related face to face timeshare sales experience Experience in virtual sales methodology Successful Candidates Will Be Willing To: Work remotely from home Work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and potential owners. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
    $66k-107k yearly est. Auto-Apply 60d+ ago
  • Market Specialist, HSF - National Sales (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Market Specialist to join our National Sales Team. In this role, you will be collaborating closely with the broader customer and hotel teams in the markets you are deployed to, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** We are seeking a self-motivated Sales Professional with expertise in driving high-value revenue across Hyatt's Essentials portfolio, specifically impacting new hotel openings and emerging markets. This role is critical to accelerating market share growth and supporting successful brand launches through strategic prospecting, relationship building, and collaboration with internal and external stakeholders. + Portfolio Focus: Drive revenue generation for new hotel openings and conversions from accounts traditionally not deployed to the Hyatt Sales Force.This focus will help the entire Essentials portfolio (select-service brands) by uncovering new business opportunities and expanding Hyatt's share of wallet. + Market Development: Research and evaluate accounts with potential to produce across Hyatt brands, focusing on extended-stay and select-service segments to achieve quicker ramp and sustained performance. + Prospecting & Acquisition: Utilize internal and external tools to identify and solicit new accounts in both transient and group segments, including opportunities not currently managed by Hyatt Sales Force. + Analytics & Strategy: Leverage market analytics to target high-value accounts, hyper-focused on longer stays and multi-segment opportunities. + Relationship Building: Develop B2B customer relationships to drive long-term business, including preparing presentations, attending networking events, and representing Hyatt at industry functions. + Additional Responsibilities + Prepare and deliver introductory presentations to prospective accounts. + Travel as needed for in-market engagement, networking events, and sales blitzes (travel expected is 40%) + Manage new accounts until turnover to the Hyatt Sales Force, National Sales Team is complete. + Build, send, and close referrals across Americas and other regions as appropriate. + Demonstrate commitment to Hyatt's core values in all interactions. **Qualifications:** **Experience Required:** + Minimum 5 years of hotel experience in the same field, industry, or other equivalent business/ function role. + Strong sales knowledge and business development experience within transient and extended stay segments within select service brands. **Experience Preferred:** + Bachelor's degree in Hotel Management, Sales, or Business required + Efficient with computer skills (Microsoft Office) + Envision, EAS, Agency 360, Lanyon RFP Proficiency, LinkedIn Navigator + Openings/Conversions and multiple hotel and brand experience is a plus + Fluent in Spanish a plus The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $78,500 - $97,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015124 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $78.5k-97k yearly 1d ago
  • Remote Global Director of Extended Stay Sales

    Hyatt Hotels Corporation 4.6company rating

    Chicago, IL jobs

    A leading hospitality company seeks a Global Sales Director for the Extended Stay segment. This remote role involves leading sales strategy, managing global accounts, and collaborating across functions to drive growth. Ideal candidates possess 10+ years in the industry and a solid understanding of extended stay programs. Responsibilities include developing sales strategies and analyzing market trends. With a competitive salary range of $98,600 to $128,000, this position offers significant impact in a rapidly growing market. #J-18808-Ljbffr
    $98.6k-128k yearly 3d ago
  • Senior Database Administrator (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We're proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support. Responsibilities / Essential Functions of the Senior Database Administrator -Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies -Provide rigor and process for continuous documentation of existing and new database deployments -Participate with other business units and project managers to provide database support. -Act as a critical single point of contact for all assigned projects. -Operate independently on net new and existing database build-outs and projects. -Exhibit initiative and self-motivation to move the database infrastructure forward. -Responsible for ensuring complete coverage in documentation and deployment of database monitoring. **Qualifications:** **Experience Required:** -Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred) -Perform Database Monitoring and Performance Tuning -Standard & Advanced Backup & Recovery Experience -Knowledge of Database Connection Managers & Clustering Features -Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.) -Perform Application Releases per Requirements -Support Application Teams with. Performance Tuning and Database Configuration Issues -Linux OS/Scripting Knowledge -Participate in the Weekly On-Call Rotation - Effective Communication Skills -5 years of database administration experience **Experience Preferred:** -Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL) -College degree or equivalent work experience -Certifications in Database/OS Administration -Working knowledge of Networking The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI014903 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $95k-120k yearly 60d+ ago
  • Senior Product Engineer (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Senior Product Engineer to join our Digital Sales & Events team. In this role, you will be collaborating closely with the broader digital product, design and business teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** The Senior Product Engineer plays a key role in designing and delivering scalable, maintainable, and high-performing digital solutions for Hyatt's global platforms. This role requires deep technical expertise, strong problem-solving skills, and the ability to influence technical direction across multiple teams. You'll mentor other engineers, collaborate with cross-functional partners, and drive improvements in engineering practices and system architecture. Senior Engineers help ensure that Hyatt's technology solutions are reliable, secure, and aligned with long-term business goals. + Lead development of complex features and services across the stack. + Design, implement, and optimize scalable software architectures. + Mentor and support mid-level engineers through code reviews and technical guidance. + Define and enforce best practices in coding, testing, and deployment. + Partner with Product Managers and Designers to translate requirements into technical solutions. + Enhance observability, reliability, and performance of production systems. + Drive adoption of modern tools, frameworks, and cloud technologies. + May serve as a technical lead for projects or initiatives. **Qualifications:** **Experience Required:** + 5 years of professional experience in software engineering, architecture, and technical operations. + 2 years of experience leading small project teams (2-5 engineers) in an Agile environment. + Proven ability to design, build, and deploy scalable, reliable, and secure applications. + Hands-on experience with front-end and back-end development using modern frameworks. + Strong proficiency in Java, JavaScript, and associated frameworks including Spring Boot, Hibernate, JPA, MyBatis, AngularJS, and Node.js. + Solid experience with SQL and relational database design. + Expertise in RESTful services, API development, and integrations using APIGEE, nginx, and JSON. + Working knowledge of Apache Kafka for building event-driven architectures and integrating microservices. + Experience with automated testing using frameworks such as Karma, Selenium, Protractor, WebDriver, and Jasmine. + Skilled in continuous integration and deployment using Jenkins, Git, Bash scripts, Maven, Gradle, Webpack, and WildFly application/web servers. + Proficient in using Jira and Confluence for documentation, collaboration, and project tracking. + Strong understanding of requirements analysis, system design, and DevOps best practices. + Exposure to cloud platforms (e.g., AWS, Azure, or GCP) and containerization technologies (e.g., Docker, Kubernetes). + Skilled in Planning how applications connect with databases, data warehouses, data lakes, and external APIs. + Proficient in SQL, PL/SQL, relational databases (RDBMS) concepts and dimensional modeling + Experience with designing and building scalable and robust data pipelines to enable data-driven decisions for the business + Analytical and problem-solving skills, particularly those that apply to Operation Data source and Data Migration. **Experience Preferred:** + Bachelor's degree in Computer Science or STEM field + Experience in hospitality or travel industry The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $117,000 - $145,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Digital **Req ID:** CHI015130 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $117k-145k yearly 1d ago
  • Account Lead, HSF - National Sales (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Account Lead to join our HSF-National Sales Team. In this role, you will develop and nurture long-term, strategic partnerships within a designated portfolio of accounts to increase Hyatt's group, transient and extended stay business across all regions. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Account Lead, HSF - National Sales, is a strategic account management role responsible for qualifying, developing, and maintaining business-to-business relationships with high-potential accounts to drive preference and loyalty for Hyatt-branded hotels. Reporting to the Regional Director, HSF-National Sales, the Account Lead will establish and execute account action plans focused on total account revenue growth (i.e., group, transient, and extended stay business) for both current and new hotel openings, with a special focus on Essential brands business. Responsibilities include, but are not limited to: -Develop, document, and maintain robust account intelligence within Hyatt's CRM. -Educate buyers on Hyatt's brands and values to build preference and loyalty between organizations. -Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt's presence in customer travel programs. -Ensure managed accounts include Hyatt in all group sourcing requests. -Identify and capture share shift business opportunities for both current, new, and focus hotels. -Support collaborative communication between hoteliers and customers to negotiate and win business. -Champion company initiatives and priorities with customers as appropriate. -Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales. -Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales. -Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment. -Elevate the voice of the customer within Hyatt. **Qualifications:** **Experience Required:** -Minimum 5 years of hotel sales experience. -Strong sales knowledge and business development experience of transient and group segments. -Strong communication and presentation skills. -Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments. -Proficient in Microsoft Office Suite. -Experience with CRM and/or database management tools. -Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, etc. -Experience with industry data tools such as Knowland Group, Amadeus Hotelligence suite, LinkedIn Sales Navigator, etc. **Experience Preferred:** -Bachelor's degree in Hotel Management, Sales, or Business. -Multi-Hotel/Multi-Brand Sales Experience. -Previous total account / strategic account management experience. -Extended stay business development experience. -Experience with Hyatt's Envision sales software. The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $98,600-$124,000 _._ Thisrole is also eligible for the Sales Incentive Plan. _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate_ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHI015100 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $98.6k-124k yearly 15d ago
  • Remote General Ledger Analyst

    Hyatt 4.6company rating

    Moore, OK jobs

    We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement. The Hyatt Shared Service Center provides accounting and customer support for over 150 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. We were recently named in the Oklahoman's Top Workplaces for 2016. If you are ready for this challenge, we are ready for you! The General Ledger Analyst is responsible for overseeing and performing hotel accounting functions, for hotels in North and Latin America supported by the Shared Service Center, to ensure consistent compliance with accounting standards and regulations. Essential Functions: + Plan and organize the work of the hotel accounting team, adjusting priorities as needed to ensure reporting deadlines are met. + Prepare and review all income journals and ledger account reconciliations to include: bank statements, assets, liabilities and credit cards. + Oversee and ensure internal audit standards are met. + Complete financial audits + Regular attendance is expected based on schedule and business needs + Participation in employee events, onsite meetings, and industry conferences as necessary + Other duties as assigned + Regular attendance is expected based on schedule and business needs. The schedule for this position allows for a flex schedule between the hours of Monday-Friday 7:00 AM-7:00 PM with the rare weekend work. + Work well with others at a variety of levels within the organization The ideal candidate will also possess the following characteristics: + Maintain a work environment that is comfortable, user-friendly, and organized + Ability to adapt to new demands, reprioritize workload and address urgent demands quickly + Ability to communicate effectively and respectfully to all associates and all internal/external resources + Eagerness and ability to learn new skills, technologies and business processes quickly + Ability to work well with others + Ability to collaborate with cross-functional teams and across all levels of the organization + Must be able to work inclusively, but also be able to work independently and without excessive supervision + Strong oral and written communication skills + Ability to maintain confidential employee information + Attention to detail _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** + Inter-company accounting preferred + 2 Years accounting experience required + 1 Year(s) Hospitality experience preferred + Bachelor's degree in accounting or related field required. + CPA a Plus + Experience with the following systems required: + Microsoft Office Suite + Advanced Microsoft Excel + Experience with the following systems preferred: + Blackline + Oracle r12 **Primary Location:** US-OK-Moore **Organization:** Shared Services Center - Moore **Pay Basis:** Biweekly **Job Level:** Full-time **Job:** Accounting/Finance/Tax **Req ID:** MOO001117 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $38k-47k yearly est. 2d ago
  • Event Planning Manager - Remote

    Hyatt 4.6company rating

    New Orleans, LA jobs

    Join our **Events team** as a **Remote Event Planning Manager** at Hyatt Regency New Orleans, where unforgettable experiences come to life at one of the city's most iconic hotels. This role offers the opportunity to plan complex, high‑profile programs while partnering with an award‑winning hospitality brand recognized globally for its culture, diversity, and care for colleagues. Located in the heart of downtown New Orleans, Hyatt Regency New Orleans features nearly 1,200 guestrooms and over 200,000 square feet of premier event space. As a Remote Event Planning Manager, you'll collaborate closely with our on‑property teams to deliver seamless, detail‑driven events while building trusted relationships with planners and clients around the world. **What You'll Do** - Serve as the primary planning contact for assigned sales‑booked group events - Act as the liaison between meeting planners and hotel departments to ensure seamless event execution - Administer and manage sales agreements, ensuring accuracy and alignment with client expectations - Detail all Food & Beverage, audiovisual, and event setup requirements - Manage room blocks, pickup, billing instructions, and final program reviews - Generate additional revenue through strategic upselling of banquet food and beverage, meeting space, and ancillary services - Effectively sell Hyatt Regency New Orleans services, both on‑property and through 1718 Events offsite - Gain client commitment while maintaining strong relationships and confidence throughout the planning process - Work collaboratively with all hotel departments to ensure services are delivered as communicated - Partner closely with an on‑property Event Planning Manager for each assigned program - Turn over a fully detailed and accurate event program to the on‑site team - Maintain ongoing communication throughout the event to manage changes and client requests - Attend select on‑property meetings and events as required, including critical pre‑planning meetings, pre‑conferences, first main day of events, quarterly team business retreats, and corporate‑sponsored training If you are an experienced event professional who enjoys planning complex programs, building client relationships, and driving event success in a collaborative environment, we'd love to hear from you! At Hyatt, we care for people so they can be their best - and that includes every colleague who joins our team. As part of the Events team at Hyatt Regency New Orleans, you'll enjoy a comprehensive benefits package designed to support your well‑being, growth, and future. **Benefits Include** **Career Growth and Advancement** - Hyatt believes strongly in promoting from within. We offer training, development, and career mobility opportunities at every level **Affordable Benefits** - Medical, dental, vision, life, LTD, and STD coverage for eligible colleagues **Free and Discounted Room Nights** at Hyatt hotels worldwide **Paid Time Off** - Including holidays, personal days, and new child leave **Financial Perks** - 401(k) with company match and discounted employee stock purchase plan **Employee Assistance Program** - 24/7 emotional support, legal guidance, and financial resources **Retail Discounts** - Savings at Apple, AT&T, Verizon, Headspace, and more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. **Qualifications:** **What We're Looking For** - A minimum of **2-4 years of high‑volume hotel event planning experience** - Bachelor's degree and/or **2 years of hotel and/or food & beverage experience** preferred - Strong general computer knowledge and experience with standard business programs - A genuine desire to satisfy the needs of others in a fast‑paced hospitality environment - Refined **verbal and written communication skills** - Ability to communicate effectively, both verbally and in writing, with guests, clients, and fellow team members - Professional appearance with confidence when interacting with clients and leadership - Exceptionally **detail‑oriented, organized** , and able to thrive in a fast‑paced environment - Strong **time management and multitasking skills** , with the ability to work well under pressure - Solid understanding of **contract negotiation and interpretation** - Comprehensive knowledge of hotel operations, including **guest services, reservations, housekeeping, audiovisual, banquets, accounting, restaurants, and engineering** - Demonstrated **positive leadership characteristics** that inspire others to exceed service standards and expectations - Knowledge of **meeting room setups and capabilities** , sleeping room configurations, and room types - Ability to respond to Meeting Planner requests **promptly and professionally** - Experience creating, reviewing, and revising **rooming lists and VIP lists** - Ability to manage meeting space strategically to ensure **maximum revenue potential** - Experience maintaining **price integrity** for rooms and food & beverage using revenue management principles - Experience pre‑checking room and event setups prior to group arrival - Ability to provide accurate **forecast information for rolling forecasts** - Experience interacting with external planners and vendors for event setup and execution - Proven ability to manage existing accounts and conduct follow‑up for **client re‑solicitation and repeat business** - Demonstrated success increasing **revenue per attendee** through upselling techniques, rooms management strategies, and creative value‑added offerings - Experience creating and writing **custom menus** to meet event needs - **PSS or equivalent training** preferred **Primary Location:** US-LA-New Orleans **Organization:** Hyatt Regency New Orleans **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** NEW014953 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $40k-56k yearly est. 2d ago
  • Service Now Engineer - Global Technology Support (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part of our mission to take care of people so they can be their best. ServiceNow Engineers serve on a professional deployment team to architect and deploy solutions within the ServiceNow platform for our Hyatt customers with automation and process improvement in mind. Engineers provide administrative ServiceNow support, including troubleshooting, implementing bug fixes, and root cause analysis while using their ability to develop, configure, integrate, and/or implement with knowledge of the platform helping Hyatt keep up to date and enabling the best ServiceNow platform experience possible. Proactively identify opportunities to automate existing processes, driving increased efficiency for the Global Service Desk team. Additionally, contribute to the development of effective reporting solutions that provide actionable insights to the management team. Leverage ServiceNow's reporting and analytics capabilities to design and deliver customized reports and dashboards, enabling data-driven decision-making and improved operational oversight. Identify, promote, and collaborate on AI opportunities within ServiceNow to support AI adoption. Work with the AI and ServiceNow professional development team on the strategy to implement solutions that leverage artificial intelligence to improve customer satisfaction by enhancing responsiveness, streamlining processes, and delivering personalized experiences. Responsibilities: - Interact with internal customer team members to capture business requirements and translate them into appropriate technical solutions. - Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology - Support and develop in Hyatt's ITSM module and Services Operations Workspace (SOW) - Responsible for providing accurate and up to date documentation on current ITSM processes or Custom Applications, using understandable business language - Monitors health, usage, and overall compliance of the ServiceNow platform - Works directly with ServiceNow Architect- IT and ServiceNow Manager to align the ServiceNow application with IT organization strategy - Works with key Global Technology Support and IT Process Owners and leadership on priorities and being the main contact on many ITSM products - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary - Co-lead Global Technology Support weekly call for prioritization with ServiceNow team - Occasions to create and lead Hyatt engineered Citizen Developer program - Opportunities to participate in Hyatt's Diversity & Inclusion activities Qualifications Experience Required: - 2-4 years of work experience in ServiceNow Experience Preferred: - Bachelor's degree in a related field however any combination of education, experience, and certification that demonstrates the candidate can be successful in the position is acceptable - Hands-on development experience with ServiceNow - Experience building ServiceNow solutions in non-IT contexts a plus - Strong working knowledge of ITIL practices (Incident, Problem, and Request Management - Knowledge of ITL Frameworks and tools - Web development experience using HTML5, CSS, JavaScript, Angular or React, and related technologies preferred - Knowledge of web services (SOAP, REST or JSON) - Exposure to integrating ServiceNow with other applications or databases. - Experience with ServiceNow's Service Portal, SOW Workspace, Agent Assist, Playbooks, and Knowledge Base - Experience in Virtual Agent and supporting branching - Exposure to Configurable Workspaces and UI Builder - An interest in leveraging new features / technologies is critical - Ability to learn new technologies as they relate to the ongoing improvement of the ServiceNow platform - System analysis & design skills, technical writing skills - Critical thinking and a desire to provide user friendly and professional platform to Hyatt internal customers is required - Experience with Agile (or Scale Agile Framework) project management processes a plus - Adaptable to change and able to work independently and as part of a team - Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project - Strong communication skills (oral and written) - Ability to work with individuals across multiple functions - Ability to communicate with several senior leaders within the company Additional Comments and Requirements: - Ability to travel worldwide on as as-needed basis for meetings and conventions is required (up to 10% of total work hours) - Provide ServiceNow support on-call outside normal working hours during ServiceNow upgrades, major platform incidents or events The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. The salary range for this position is $90,000 -110,000. This position is also eligible to earn an annual bonus. _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI015066 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $90k-110k yearly 44d ago
  • Global Sales Director, Extended Stay (Remote Opportunity)

    Hyatt Hotels Corporation 4.6company rating

    Chicago, IL jobs

    Global Sales Director, Extended Stay (Remote Opportunity) - Hyatt Hotels Corporation is seeking a dynamic and strategic leader to join our Hyatt Sales Force Americas team as Director of Extended Stay. In this role, you will lead a team to shape and execute the global sales strategy for Hyatt's extended stay segment, driving growth and strengthening our position in this rapidly expanding market. As the Director of Extended Stay, you will lead initiatives to increase revenue, build strategic partnerships, and capture market share by engaging long-term stay clients, relocation partners, corporate accounts, and government contracts. You'll collaborate across functions-sales, marketing, revenue management, and distribution-to optimize pricing and positioning, and empower local teams with tools and training. This is an exciting opportunity to make a significant impact on Hyatt's future by leveraging your leadership skills, market expertise, and innovative thinking. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: Annual allotment of free hotel stays at Hyatt hotels globally Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Role The Director of Extended Stay is responsible for leading and executing the global sales strategy for the extended stay segment across all markets. This role will lead a team to focus on enhancing the Extended Stay Program with Hyatt Hotels, with a focus on increasing the share of Hyatt Sales Force Managed accounts for project-based, extended stay, or regional needs that align with the Essentials Portfolio. The Director of Extended Stay will report to the Senior Global Director, Transient. Key Responsibilities: Develop and implement a global extended stay sales strategy aligned with brand goals. Identify high-potential markets and segments for extended stay growth. Lead global sales campaigns, roadshows, and trade missions to promote extended stay offerings. Build and maintain relationships with key global accounts, including relocation firms, project-based corporate clients, and extended stay travel buyers. Oversee global RFP responses and negotiate long-term contracts. Ensure high client satisfaction and retention through personalized service and account management. Provide training and tools to empower local sales teams to sell extended stay effectively. Work closely with the HSF Team to uncover extended stay opportunities within Globally Managed accounts. Collaborate with Distribution, Revenue management, and marketing to optimize pricing and positioning. Monitor global trends in extended stay travel, relocation, and workforce mobility. Analyze competitor strategies and identify opportunities for differentiation. Recommend program enhancements and service innovations based on client feedback. Effectively communicate and bring Hyatt's story to life Champion new and existing hotels and other company initiatives and priorities Resourcefully engage all areas of the organization to find collaboration opportunities Possess a strong customer service mindset Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of the Extended Stay Program offerings Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment Demonstrate strong follow-up, organizational skills, and leadership mindset Demonstrate a commitment to Hyatt's core values Qualifications Experience Required: 10+ years related industry experience Strong understanding of the Extended Stay industry, programs, and a network of contacts Comprehensive knowledge of Hotels and the Operational and Sales Practices Ability to present with confidence Proficient within MS Office Experience Preferred: Bachelor's degree in Hospitality or a related field The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $98,600.00 to $128,000. This position is also eligible to earn incentive awards. The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. Our family is always growing. Want to be in the know? #J-18808-Ljbffr
    $98.6k-128k yearly 3d ago
  • HR Solutions Specialist

    Towne Park 4.3company rating

    Remote

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The HR Solutions Specialist provides direct support to associates, managers, and HR teams within a centralized HR function. This role focuses on managing various HR-related inquiries, delivering high-quality customer service, and maintaining accurate HR data. Responsibilities include responding to inquiries via phone and online regarding company policies, procedures, and ethical guidelines. This role is expected to exemplify customer service excellence and proactively develop solutions that enhance the associate experience while addressing process challenges to improve overall operational efficiency. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $55,000 - $65,000. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) % of Time HR Support: Provide timely and effective responses to inquiries from associates, managers, and HR teams regarding HR policies and procedures. Establish and maintain effective, positive relationships with Towne Park associates and leadership by providing prompt and accurate results to inquiries surrounding information requests, consultation, and guidance surrounding policy, practice, and procedures. Tracks, resolves, and escalates issues on topics including, but not limited to, benefits, payroll, time management, systems access, and general Human Resources inquiries. Intake, strategically prioritize, and apply policy/process expertise to resolve HR policy/process inquiries, transactions, and escalations, especially those that are executive-level, high-visibility, and/or complex (e.g., paycheck discrepancies, final pay disbursement, leaves of absences, position changes). Support managers in problem solving, provide guidance and direction through links, job aides, and support. Interpret HR policies and address associate and manager questions, and escalate to Senior HR Manager, Field or HR Leadership, or appropriate SME depending on the level of complexity or level of associate. Uphold and promote adherence to company policies, procedures, and ethical standards in all HR interactions. 40% HR Data Integrity & Maintenance: Review, process, create, and ensure integrity of all workforce-related employment actions. Identify when employment action should be taken and ensure the accurate and timely entry of the appropriate action in accordance with regulatory, procedural, and policy requirements. Maintain and update HR records and databases, ensuring data integrity and confidentiality. Enter and approve transactions in the HRIS, maintaining accurate HRIS data entry and reporting, ensuring compliance with onboarding documentation, associate job changes, and pay. Generate and analyze HR reports, as needed, to track trends, performance metrics, and compliance. 25% Compliance & Legal: Submit or verify information relating to unemployment claims and provide requested supporting documentation, review unemployment decisions, and coordinate attendance for requested hearings. Respond, provide, and assist with documentation for subpoenas and various legal requests. Conduct periodic audits of HR records to ensure compliance with federal, state, and local laws. 15% Training and Support: Assist in training HR team, associates, and managers on HR related systems, tools, and procedures to ensure understanding and compliance. 20% The total amount of time for all functions of the job 100% Qualifications (What we are looking for) Required: Education: Required Licensure, Certification, etc.: Work Experience: Knowledge & Skills: Computer proficiency and technical aptitude with an ability to utilize advanced function of Microsoft Office (Excel, Word, & Outlook). Skills: Energetic, outgoing, customer-oriented personality. High level of personal accountability and a desire to own issues through final completion. Intellectual curiosity. Desire to find answers to questions with minimal to no intervention from manager. Excellent written and verbal communication skills to effectively convey key information to managers and associates. Ability to work independently and effectively plan and set priorities for self to accomplish required tasks. Sense of ownership over one's work and a strong attention to detail. Ability to read, analyze, and interpret general business correspondence, instruction guides, and training materials. Ability to work flexible hours as needed Preferred: Education: Degree in Business Administration, Human Resources, or other closely related field and three (3) to five (5) years of related experience OR equivalent combination of education and experience Licensure, Certification, etc.: Work Experience: Experience with Workday preferred. Knowledge & Skills: Scope Authority to Act: ☒ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. ☐ Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. ☐ Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making. Budget Responsibility: ☒ The employee has control over resources available only. ☐ The employee has control over a department(s) budget. ☐ The employee has authority to develop. Manage and control a department(s) budget. ☐ The employee has authority to make financial decisions on behalf of TP. Working Conditions & Physical Demands The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 10% may be required.
    $55k-65k yearly Auto-Apply 45d ago
  • Vice President of Field Operations - Luxury (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences. This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands. Key responsibilities include: · Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share. · Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations. · Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. · Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. · Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. · Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands. **Qualifications** Experience Required: · 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market · Minimum of 5 years as a General Manager with a proven track record of success · Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: · Bachelor's degree in hospitality, business or a related field The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014913 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $208.5k-278k yearly 60d+ ago
  • Sales Analyst (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt seeks an enthusiastic Sales Analyst to join our Sales and Insights team. In this role, you will be collaborating closely with the broader {commercial services} team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** We are seeking a highly analytical and technically strong Sales Analyst to join our Commercial Services team. This role will focus on portfolio-level analysis across brands, regions, and sales channels, delivering actionable insights to drive performance across Business Travel, Leisure, and Group segments. The ideal candidate is both a problem-solver and a builder-comfortable turning data into insights, creating new tools, and working directly with portfolio teams and hotels to ensure we move from analytics to action. **Key Responsibilities** Hotel Portfolio Analysis & Insights + Lead portfolio-level analysis across brands, regions, and HSF accounts, surfacing trends and insights that inform sales strategy and execution. + Provide real-time monitoring of key sales drivers such as lead volume, Business Travel production, and leisure demand. + Proactively identify performance gaps and opportunities, engaging directly with portfolio teams and hotels. Field & HSF Support + Partner with sales leaders and portfolio teams to align analysis with business priorities and drive focus on high-impact opportunities. + Serve as a resource to hotels, providing insights that help improve property-level sales effectiveness BI & Tool Development + Act as the primary liaison with the Business Intelligence (BI) team, advocating for sales needs and ensuring timely delivery of reporting and data solutions. + Build and enhance analytics tools leveraging Snowflake, ThoughtSpot, and Tableau to deliver user-friendly and actionable insights. Innovation & AI Applications + Explore and pilot use cases for AI and advanced analytics in sales, helping the team adopt forward-looking tools and techniques. + Serve as a ThoughtSpot power user and Tableau expert, enabling self-service analytics for sales teams. **Qualifications:** **Experience Required:** -3-5 years of experience in sales analytics, commercial services, or business intelligence (hospitality or travel industry experience strongly preferred). -Strong technical skills with expertise in SQL, Tableau, ThoughtSpot, and Excel (PowerPivot, VBA). -Experience with Snowflake or other cloud-based data platforms. -Demonstrated ability to translate complex data into clear, actionable insights for non-technical stakeholders. -Strong communication skills, with comfort engaging directly with hotels, portfolio leaders, and senior stakeholders. -Proactive, detail-oriented, and comfortable acting as the "squeaky wheel" to push for deliverables. **Experience Preferred:** -Experience with Python for data analysis and automation. -Familiarity with Power BI. -Background in applying AI / machine learning concepts to sales or commercial analytics use cases. -Prior experience in hospitality, travel, or multi-unit commercial organizations The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. **_The pay range for this position is $29.12 - 37.43/hour._** **_The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._** _._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHI015035 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $29.1-37.4 hourly 60d+ ago
  • Manager Development Operations, Americas (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    Hyatt Hotels Corporation seeks an enthusiastic Manager Development Operations, Americas to join our Global Growth Operations team. In this role, you will be collaborating closely with the broader Global Growth Strategy & Operations and Americas Development teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** The Manager Development Operations, Americas is accountable for generating and qualifying deal leads, assisting lead Developers in advancing deals to execution, optimizing deal workflows from lead to execution, driving accountability with partner functions, and ensuring consistent delivery of materials needed to advance deals. In learning and performing these duties well, the role will acquire the skills and experience necessary to be a lead Developer. The position reports directly to the Senior Manager Development & Pipeline, Americas. Specific responsibilities include: o Deal Support: Advances live deals through the sales process from discovery to execution in support of a lead Developer; ensures single point of accountability, as well as transparency and accuracy of deal status/prioritization via deal task queue. o Lead Generation & Qualification: Sources and qualifies potential opportunities in the early stages of the deal process through a blend of analytics, market research, broker and partner networking, third-party data sources, and direct outreach. o Cross Functional Collaboration: Ensures deal alignment between Development and key partners including Feasibility, Design, Legal, Development Finance, and others; facilitates efficient feedback loops, approvals, and decision-making to remove friction in the deal process. o Skills Development: Acquires, refines, and demonstrates the hard and soft skills necessary to perform as a lead Developer. Qualifications Experience Required: - Minimum of 2-3 years of experience in hospitality, commercial real estate, investment analysis, or related industry. **-** **Spanish language fluency.** - Highly organized, process-oriented, and able to manage multiple projects simultaneously in a fast-paced environment. - Strong interpersonal and communication skills for effective collaboration across internal and external stakeholders. - Proactive self-starter with a demonstrated desire to learn and progress toward a lead Developer role. - Strategic and analytical thinker with keen attention to detail and accountability for deliverables. - Demonstrated proficiency with CRM and BI tools. Experience Preferred: - Advanced degree in Hospitality Management, Finance, Business Administration, or a related field. - Experience with hotel development, franchise contract sales, and/or commercial real estate transactions. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. _The salary range for this position is $98,600-$125,000. This role is also eligible for the Annual Incentive Plan._ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI015057 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $98.6k-125k yearly 49d ago
  • National Sales Manager-Midwest Market

    Hyatt 4.6company rating

    Charleston, SC jobs

    Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, **Wild Dunes Resort** offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty. Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of **Hyatt's Destination by Hyatt brand** . **Summary:** The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development. The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required. **This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.** **Essential Responsibilities:** + Proactively solicit and secure **group business** through direct sales efforts, networking, and participation in trade shows, industry events, and site visits + Manage a portfolio of key accounts and consistently exceed individual and team revenue goals + Develop and execute strategic sales plans tailored to assigned market segments and business goals + Conduct engaging sales presentations, property tours, and proposal development that highlight the resort's amenities and services + Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction + Participate in internal meetings, forecasting, business reviews, and planning initiatives + Maintain accurate records of sales activities and client communications using Hyatt sales systems + Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Qualifications:** **Qualifications:** **Experience & Education:** + High school diploma required; college degree in hospitality, business, or related field preferred + **Minimum of 5 years of experience in hotel/resort group sales** required + Proven success in managing group sales accounts and meeting/exceeding revenue goals + Experience working with hospitality CRM systems and event management software preferred **Job Requirements:** + Must be authorized to work in the United States + Financial acumen and budget management skills + Professional appearance and strong interpersonal skills + Excellent written and verbal communication skills + Ability to manage multiple priorities and perform well under pressure + Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) + Flexibility to travel and work evenings, weekends, or holidays as business needs require + Able to work independently and collaboratively in a fast-paced team environment + Must maintain confidentiality and exercise discretion **Working Conditions:** + Must be able to sit for extended periods and work at a computer + Frequent use of hands for grasping, typing, and general office tasks + While primarily an indoor role, the position may require walking between resort locations in various weather conditions **Primary Location:** US-SC-Isle of Palms **Organization:** Wild Dunes Resort **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** ISL001756 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $87k-109k yearly est. 60d+ ago
  • Lead Product Engineer (Remote opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Lead Product Engineer to join our digital sales & events team. In this role, you will be collaborating closely with the broader digital product, design and business teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** The Lead Product Engineer provides technical direction and leadership across multiple teams and initiatives. You'll guide architectural decisions, influence engineering strategy, and ensure alignment between technology solutions and Hyatt's digital vision. This role combines deep hands-on technical expertise with mentorship and strategic oversight. Lead Engineers help shape the roadmap, define technology standards, and foster an engineering culture centered on innovation, collaboration, and operational excellence. + Define and communicate technical vision, architecture, and standards for critical systems. + Lead design and delivery of large-scale, cross-functional initiatives. + Partner with engineering management to plan and prioritize team objectives. + Mentor and develop engineers at all levels through coaching and feedback. + Evaluate and implement emerging technologies that drive innovation and efficiency. + Establish best practices for scalability, security, and DevOps automation. + Represent Product Engineering in strategic planning and technical governance forums. + Serves as a key technical authority within the organization, influencing product strategy and engineering excellence across teams. **Qualifications:** **Experience Required:** + 8 years of professional experience in software engineering, architecture, and technical operations. + 4 years of experience leading small project teams (2-5 engineers) in an Agile environment. + Proven ability to design, build, and deploy scalable, reliable, and secure applications. + Hands-on experience with front-end and back-end development using modern frameworks. + Services decomposition and Framework Upgrade experience + Strong proficiency in Java, JavaScript, and associated frameworks including Spring Boot, Hibernate, JPA, MyBatis, AngularJS, and Node.js. + Solid experience with SQL and relational database design. + Solid experience around Data Caching Techniques using Redis + Expertise in RESTful services, API development, and integrations using APIGEE, nginx, and JSON. + Working knowledge of Apache Kafka for building event-driven architectures and integrating microservices. + Experience with automated testing using frameworks such as Karma, Selenium, Protractor, WebDriver, and Jasmine. + Skilled in continuous integration and deployment using Jenkins, Git, Bash scripts, Maven, Gradle, Webpack, and WildFly application/web servers. + Proficient in using Jira and Confluence for documentation, collaboration, and project tracking. + Strong understanding of requirements analysis, system design, and DevOps best practices. + Exposure to cloud platforms (e.g., AWS, Azure, or GCP) and containerization technologies (e.g., Docker, Kubernetes). + Skilled in Planning how applications connect with databases, data warehouses, data lakes, and external APIs. + Proficient in SQL, PL/SQL, relational databases (RDBMS) concepts and dimensional modeling + Experience with designing and building scalable and robust data pipelines to enable data-driven decisions for the business + Analytical and problem-solving skills, particularly those that apply to Operation Data source and Data Migration. **Experience Preferred:** + Bachelor's degree in Computer Science or STEM field. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $135,000 - $160,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Digital **Req ID:** CHI015129 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $135k-160k yearly 1d ago
  • Director, Commercial Performance Optimization (Remote Opportunity)

    Hyatt 4.6company rating

    Chicago, IL jobs

    **The Opportunity** The Regional Director of Commercial - Performance Optimization is responsible for diagnosing commercial performance challenges and implementing targeted strategies to accelerate revenue growth and restore commercial health across underperforming and at-risk hotels in the Americas. This leader will identify business development opportunities, reset sales deployment, and enhance property-level sales execution to drive sustainable topline improvements. Reporting to the Regional Vice President, Commercial Ramp Strategy & Performance, the Director will partner with hotel teams, Sales, Marketing, and Revenue leaders to develop integrated, data-driven sales recovery plans. The role requires a strategic sales leader who can engage directly with on-property and regional stakeholders to deliver impactful, measurable results while fostering long-term relationships with key customers and partners. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We're proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** This role is responsible for driving top-line commercial performance across a portfolio of underperforming hotels. It ensures that commercial strategies are tailored to each hotel's unique positioning and market dynamics to accelerate performance beyond the previous trajectory. This individual proactively identifies and pursues revenue-generating opportunities through market intelligence, strategic targeting, and professional selling practices. Key focus areas include negotiated transient and group segments, prospecting and converting new business, and partnering with hotel teams to execute property-specific commercial goals. The role leverages data, sales tools, and lead generation platforms to optimize funnel management, respond to inbound demand, and drive proactive outbound sales efforts. This position is instrumental in creating sales traction for hotels during a time of heightened need, requiring agility, strong communication, and a deep understanding of sales systems, hotel operations, and turnaround strategy. Additional responsibilities include: -Develop customized commercial recovery strategies based on market conditions, customer segments, comp set analysis, and demand potential. -Recalibrate property sales efforts to target high-value segments and accounts with immediate revenue potential. -Evaluate sales deployment, account management, and market coverage to optimize team productivity and focus. -Partner cross-functionally with Revenue, Marketing, and HSF to align strategies with pricing, positioning, and promotional plans. -Serve as a strategic advisor to hotel leadership and ownership, presenting data-driven insights and action plans with clarity and accountability. -Champion commercial leaders to foster a high-performance culture and optimize commercial results. -Conduct topline revenue diagnostics and monitor KPIs to identify gaps, trends, and opportunities for performance improvement. -Support reforecasting and pipeline planning aligned with revised strategies and market realities. -Establish short-term measurable goals and track ROI of sales initiatives, adjusting tactics as needed. -Help articulate the Hyatt value proposition to owners/operators and accelerate commercial performance of underperforming assets. **Qualifications:** **Qualifications** **Experience:** -Minimum 10 years of progressive sales leadership experience in the hospitality industry. -Demonstrated experience with multi-property or regional sales leadership in a global or multi-brand environment. -Deep understanding of hotel sales/events/marketing disciplines, including group, transient, corporate, and travel industry segments. -Skilled in diagnosing sales performance issues and implementing practical, results-oriented solutions. -Strong commercial acumen and understanding of the interplay between sales, marketing, and revenue management. -Excellent communication, coaching, and stakeholder management skills. -Experience with CRM, sales performance tools, and data analytics platforms is highly preferred. -Highly analytical, data-driven thinker with the ability to interpret complex data sets and transform insights into actionable strategy. -Solid understanding of broader commercial levers (sales, marketing, digital) and how they influence topline revenue performance. **Education and Expertise (i.e. certificates, licenses, etc.)** -Bachelor's degree in Business, Hospitality, Finance, or a related field required _The salary range for this position is $145,000 to $175,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc._ _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHI015126 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $145k-175k yearly 2d ago

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