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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Kirkland, WA | $36,621 | $17.61 |
| 2 | La Crosse, WI | $35,067 | $16.86 |
| 3 | Riverside, CA | $34,565 | $16.62 |
| 4 | Dallas, TX | $31,694 | $15.24 |
| 5 | Grand Rapids, MI | $30,908 | $14.86 |
| 6 | Easley, SC | $29,761 | $14.31 |
| 7 | Clermont, FL | $27,248 | $13.10 |
| 8 | Butte-Silver Bow, MT | $25,472 | $12.25 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Manager | $62,642 | $30 | - |
| 2 | Customer Service/Operations Manager | $57,089 | $27 | - |
| 3 | Center Manager | $47,815 | $23 | - |
| 4 | Call Center Manager | $39,385 | $19 | - |
| 5 | Customer Service Specialist Lead | $38,678 | $19 | - |
| 6 | Lead Customer Service Representative | $37,408 | $18 | - |
| 7 | Customer Service Representative Supervisor | $36,756 | $18 | - |
| 8 | Customer Service Team Lead | $36,506 | $18 | - |
| 9 | Senior Customer Service Representative | $35,903 | $17 | - |
| 10 | Customer Service Assistant | $34,898 | $17 | - |