Account Representative jobs at Toyota Tsusho Corporation - 1505 jobs
Customer Service Representative - Sales
Acme Brick Company 4.2
Longview, TX jobs
Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 5d ago
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Accounts Receivable Specialist (Hybrid)
Alliant 4.1
San Diego, CA jobs
Responsible for receiving, posting, and depositing customer payments; direct bill commissions, cash receipts, researching, and solving payment discrepancies.
Hybrid schedule - in-office on Tuesdays. ESSENTIAL DUTIES AND RESPONSIBILITIES
Processes checks payable to the company's trust and operating accounts.
Deposits checks and posts to appropriate customer accounts or general ledger accounts.
Deposits direct bill cash receipts, based on the accompanying statements, and posts commissions to the direct bill cash receipts screen.
Research all commissions received without a policy number to determine which Producer should receive the commission.
Follows up with insurance companies related to unpaid commissions or other accounting problems that arise within the scope of the position.
Handles all requests for account corrections and/or transfers.
Prepares and distributes daily Cash Receipts to Producers.
Prepares month-end reconciliations and reports.
Notifies Account Managers of all NSF checks and stop payments.
Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
High School diploma or equivalent combination of education and experience
Two (2) or more years of accounts receivable experience
SKILLS
Excellent verbal and written communication skills
Ability to organize and prioritize workload
Basic knowledge of accounting terms
Ability to file and operate general office equipment
Ability to work within a team and to foster teamwork
Proficient in Microsoft Office products#LI-DR2
$41k-53k yearly est. 6d ago
Customer Service Representative(Account Management)
AZZ 4.3
Greenfield, IN jobs
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Greenfield, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customer service & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
INDHP
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$29k-35k yearly est. 8d ago
Route Service Representative - Medico Long Angeles
American Textile Maintenance Co 3.5
Los Angeles, CA jobs
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customer service abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 or 8 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 2d ago
Route Service Representative - Republic LA
American Textile Maintenance Co 3.5
Los Angeles, CA jobs
Compensation: $23 - $26 an hour. About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Job Description:
The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager.
Requirements:
• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever-changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.
Education:
• High school diploma or equivalent (Preferred)
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid training
Referral program
Retirement plan
Vision insurance
Schedule:
10 hour shift
Day shift
Overtime
Weekend availability
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 1 year (Preferred)
Driving Experience: 5 years (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 2d ago
Route Service Representative (Class A) - RMC Long Beach
American Textile Maintenance Co 3.5
Long Beach, CA jobs
Compensation: $25 and up About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Job Description:
The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager.
Requirements:
• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever-changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.
Education:
• High school diploma or equivalent (Preferred)
Job Type:
Full-time
Salary:
Starting at $25.00 an hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid training
Referral program
Retirement plan
Vision insurance
Schedule:
10 Hour Shift / 8 Hour Shift
Day shift
Evening shift
Weekends
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
Class A License
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25 hourly 2d ago
Municipal Water Works Sales Representative - Sacramento, CA
American Cast Iron Pipe Company 4.5
Sacramento, CA jobs
We're seeking a Sales Representative to join our esteemed American Flow Control (AFC) Sales Division to play a pivotal role in shaping the success of our AFC Division products across the water, wastewater, and sewer markets. The primary responsibility of this role is to drive business growth and enhance market presence by generating new leads while effectively managing and expanding our existing client base. If you're a results-oriented professional with a passion for technical sales, join us as we build our nation's water infrastructure and deliver our most valuable resource.
Ideal Candidate:
Strategic Problem Solver: Demonstrates skills in analytical thinking and strategic problem-solving.
Effective Public Speaker: Possesses strong communication skills and enjoys public speaking.
Engaging Professional: Outgoing, personable, and natural ability to build professional relationships during frequent travel (overnight travel required).
Goal-Getter: Excels in developing and executing strategic plans to achieve goals for organizational success. Driven by self-motivation and an entrepreneurial mindset, always seeking opportunities for growth.
Mechanically Inclined: Exhibits skills in troubleshooting, assembling, and understanding technical aspects.
Key Responsibilities:
Account Management and Relationship Building: Establish and cultivate long-term, influential relationships with key decision-makers at municipalities, engineering firms, contractors, distributors, private utility companies, and water and sewer authorities.
Market Advancement: Promote and sell AFC Division products to water and sewer markets in the assigned territory. Conduct promotional calls and specification development with water and sewer authorities and consulting engineering firms.
Product Consultation: Provide expert consultation on specifications for hydrants, valves, and other products. Enhance personal sales skills through effective communication, negotiation, and presentation techniques.
Customer Service: Respond promptly to customer inquiries, coordinate orders, expedite shipments, review and write customer specifications, provide literature, furnish quotes, and address pricing concerns.
Travel and Territory Management: Travel within the assigned territory to build relationships and work collaboratively with distributors. Provide post-sale support for our products in the field.
Minimum Qualifications:
Must possess a Bachelor's Degree from a four-year university or 3 years of municipal water works product experience
Must be able and willing to live within the assigned territory
Must be available to travel a minimum of 60% of the time. More travel may be required depending on sales territory
Must exhibit the ability to learn and interpret specifications for projects involving our products.
Must exhibit a working knowledge of word processing, spreadsheet, and presentation software such as Word, Excel, PowerPoint, etc..
Benefits:
Remote work (with travel)
Company Vehicle and Insurance
Paid Vacation and Holidays
Quarterly Profit Sharing Bonus Plan
Medical, Dental and Supplemental Vision
Generous 401k and Savings Plan (company match)
Wellness Program
Tuition Reimbursement
Employee Assistance Program
About AMERICAN
Founded in Birmingham, Alabama in 1905, AMERICAN is a manufacturer of fire hydrants, valves, ductile iron and spiral-welded steel pipe for the waterworks industry, and high-frequency-welded steel pipe for the oil and natural gas industries. AMERICAN's diversified product line also includes fire pumps, structural casing and piling, castings for waterworks products and large machinery, and specialty rubber products. For more than a century, AMERICAN has been committed to doing things The Right Way by applying the Golden Rule in life and in business, always exceeding customer expectations, by empowering and supporting our team members, and by being a good neighbor in our communities.
EOE/VETS/DISABILITY
DDNP
$42k-51k yearly est. 8d ago
Executive Assistant Floater (Temp to Perm)
Atlantic Group 4.3
New York, NY jobs
Type: Temporary
Job #47204
Salary: $30.00
Job Overview - Executive Assistant Floater (Temp to Perm): Compensation: $30/hour Schedule: Monday to Friday (In-Office)
Atlantic Group is hiring an Executive Assistant Floater (Temp to Perm) in New York, NY, for our client. In this temp-to-perm role, you'll support senior executives across departments by managing complex calendars, coordinating meetings, and handling confidential communication with internal and external stakeholders. This opportunity is ideal for proactive executive assistants with strong Microsoft Office skills who thrive in fast-paced financial or corporate environments.
Responsibilities as the Executive Assistant Floater:
Calendar & Meeting Management: Coordinate complex schedules for C-level executives, ensuring seamless internal and external meeting logistics.
Executive Communications: Draft and manage correspondence with clients, investors, and stakeholders on behalf of the executive team.
Document & Presentation Support: Prepare presentations, spreadsheets, and reports for executive review and decision-making.
Travel & Logistics: Arrange business travel and develop detailed itineraries for trips and events.
Expense & Vendor Management: Process expense reports, vendor invoices, and payments with accuracy and timeliness.
Qualifications for the Executive Assistant Floater:
Education: Bachelor's degree in business, communications, or a related field preferred.
Experience: 3+ years providing executive support to C-level leaders (CEO, Managing Partner, CFO) in finance, investment management, or similarly fast-paced corporate environments.
Technical Skills: Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with a high level of digital literacy.
Skills & Attributes: Highly organized and detail-oriented professional with strong communication skills, a proactive mindset, and a proven ability to manage shifting priorities in a fast-paced environment.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
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$30 hourly 8d ago
Customer Service Representative
Pacer Group 4.5
Lewisburg, TN jobs
Essential Duties and Responsibilities
• Dealer referrals to distributors
• Provide customers with order information, assistance
• Product support: Parts and Equipment
• Transactional: Orders, Claims and Invoicing
• Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department
• Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives
• Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2.
Top responsibilities
- Answer incoming calls and respond to customers emails
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Entering accurate ordering information into a company system.
- Comfortable working in fast-paced environments
- Strong time management and organizational skills
- Proficiency in Microsoft Office Products (Excel, Word)
- Familiarity with SAP and Call Center, and Sales Force a plus
Requirements
- At least 1 to 3 years of experience required.
Ability to analyze unlike information and draw conclusions/recommendations
- Strong verbal, written and inter-personal communication skills
- Proficiency in MS Office tools
- High degree of self-motivation to address and improve business needs.
- Sense of urgency, self-initiative, commitment, and sense of ownership is a must.
- Superior follow-up and follow-through skills
- Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals.
$25k-34k yearly est. 3d ago
Customer Service Representative
Innospec Inc. 4.5
The Woodlands, TX jobs
The Customer Service Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal teams.
Essential Functions
Answer phones, direct customers to the appropriate contact, and/or provide direct assistance.
Receive and verify customer purchase orders and enter them into the ERP system, ensuring same-day processing for some orders in the allocated time frame and next-business-day processing for orders received after the allocated time frame.
Maintain proactive communication with customers by providing timely updates on order status, delivery schedules, and issue resolution to foster strong business relationships and ensure customer satisfaction.
Participate in weekly sales calls to escalate customer issues and align business priorities.
Continually update and maintain customer master data in the ERP system, including customer information, contact details, and pricing.
Onboard and set up new customer accounts in the ERP system.
Resolve customer issues and complaints promptly, professionally, and to the customer's satisfaction, ensuring all complaints are recorded, submitted, and addressed.
Coordinate transportation for hazardous and non-hazardous materials, including both bulk and packaged goods, ensuring compliance with applicable regulations.
Work closely with freight and logistics coordinators to arrange ground, air, hot-shot, and export shipments.
Manage logistics from order placement through final delivery, coordinating product collection and dispatching readiness with planning, manufacturing, and warehouse teams.
Collaborate closely with the sales force, including the Director of Wholesale & Co-Manufacturer, North America, to enhance customer satisfaction and support account objectives.
Liaise with the technical team to ensure chemical compatibility and assist with customer technical inquiries.
Accompany the Director of Wholesale & Co-Manufacturer, North America on customer visits as needed, providing a customer care perspective during discussions.
Build and maintain customer trust through effective communication via telephone, email, Microsoft Teams, and in-person interactions.
Assist the Director of Wholesale & Co-Manufacturer, North America with demand forecasting and tracking the status of Supply Agreements and NDAs.
Work with the Finance department to resolve billing and invoicing issues as a priority.
Prepare, issue, and maintain required customer documentation, including COA, SDS, PDS, and other regulatory or customer-specific documents.
Manage customer inventories, as required, and plan timely and cost-effective deliveries for both Innospec and its customers.
Provide after-hours assistance, including coverage of on-call phone shifts, as required.
Represent Innospec professionally on all customer-related calls, meetings, and communications.
Adhere strictly to all company processes, procedures, compliance protocols, and firewall/security requirements.
Role Requirements
Excellent verbal and written communication skills.
Strong attention to detail with effective problem-solving and decision-making abilities.
Proficiency in ERP systems, Microsoft Office applications, CRM tools, and communication platforms.
Strong organizational, time management, and multitasking skills.
Effective conflict resolution and customer relationship management skills.
Commitment to continuous learning and professional development.
Strong work ethic, professionalism, and a trustworthy, professional appearance.
Availability for after-hours and on-call support as required.
Ability to travel up to 25% as needed for Annual and Quarterly Business Reviews, customer visits, and account or personnel transitions.
$23k-31k yearly est. 3d ago
Client Service Representative
Howden 4.0
Charlotte, NC jobs
Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and AccountRepresentatives to ensure timely, accurate, and compliant delivery of client documentation and service requests.
You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence.
What will you be doing?
Client Onboarding & Data Management
Collect and organize client data to support onboarding, renewals, and program changes.
Maintain accurate records in internal systems, ensuring data integrity and audit readiness.
Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience.
Placement & Renewal Support
Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities.
Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details.
Track key renewal milestones and ensure timely completion of all deliverables.
Proposal & Binding
Develop draft client proposals, including financing options, coverage summaries, and supporting documentation.
Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems.
Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients.
Billing & Accounting Coordination
Partner with accounting teams to manage invoices, allocations, and fee agreements.
Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings.
Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders.
Policy Issuance & Documentation
Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time.
Review endorsements, renewals, and policy documents for completeness and accuracy.
Maintain organized documentation in line with audit, compliance, and data standards.
Ongoing Client Service
Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients.
Conduct audit checks and assist with ad hoc client reporting or analysis as requested.
Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication.
Key Skills & Competencies
Client Focus: Committed to delivering timely, accurate, and high-quality service.
Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail.
Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams.
Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically.
Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools.
Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative.
Qualifications
Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience.
2+ years of experience in insurance operations, client servicing, or administrative support preferred.
Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus.
Strong organizational and communication skills with a client-service orientation.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
$27k-47k yearly est. 1d ago
860050 - Representative, Sales
Bakemark 4.4
Buffalo, NY jobs
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Excellent compensation with lucrative commission opportunities and performance incentives
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Summary: Our Sales Representatives are the backbone of the company's growth in all market channels. As such, it is the responsibility of the Sales Representative to grow sales of the company's products and services utilizing the approach, strategies and tactics prescribed by the Company.
Responsibilities and Qualifications:
Responsible for the sales execution of the company initiatives to promote BakeMark USA's strategy of achieving the and maintaining the dominant market share position in the baking industry by taking steps necessary to identify and obtain orders for 100% of the supply needs of customers.
Must be able to travel in local territory approximately 90%-100% of the time. Overnight travel may be required.
Experience in sales and closing of sales.
Understanding of the sales process and dynamics.
A commitment to excellent customer service.
Solid written and verbal communication skills.
Unequivocally motivated to win business opportunities and ability to work in a fast-paced environment.
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
Experience using computers for a variety of tasks. Competency in Microsoft applications including Outlook. Competency in Word, Excel and Internet preferred.
Must have, and maintain, a valid driver's license. Must maintain current auto insurance.
Two years of hands-on bakery experience a plus; two years of prior route sales experience a plus, or equivalent combination of education and experience.
Prior Baking Industry experience highly desirable.
Other duties as assigned to reach Company goals.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
$26k-49k yearly est. 8d ago
Account Service Representative
Rfi 4.2
Orangeburg, NY jobs
The Account Service Representative is responsible for interfacing with customers in both in-person, phone and e-mail interactions. The Account Service Representative develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Portraying a positive company image and engaging in professional and friendly communications with customers
Responsible for an assigned customer base
Processing orders by mail, telephone, fax, email, or sales
Actively listening to customer needs and inquiries to determine appropriate service actions
Supports Sales, Production, Accounting, Regulatory, QA, Applications, Purchasing, QC
Referring any customer questions regarding products or services to the appropriate person
Establishing and maintaining customer profiles and preparing claim forms
Maintaining the inventory and informing the supervisor of stocking needs
Performing accurate company-required recordkeeping
Resolving customer problems, such as shipping, testing or invoicing issues, etc.
Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer; printing shipment documents; recording or filing copy of order received
Following-up on orders to ensure delivery by specified dates
Preparing receipts and shipping documents
Performing other duties as assigned
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
$33k-39k yearly est. 26d ago
Billing Coordinator
Engie 3.1
Garden City, MI jobs
Apply now Informations générales GARDEN CITY, United States, 11530 ENGIE North America Inc. Skilled ( >3 experience Administrative Support / Secretary Fixed-Term Full - Time . Your employment will be held by a third-party company of ENGIE's choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE.
Duration:
* Six Months
Compensation:
* Pay Rate: $25.00/hr.
Location:
* Garden City, NY
What You Can Expect
Nassau Energy has an immediate opening for a Billing Coordinator in our Garden City, NY office. We're seeking a detail-oriented professional with a strong background in billing and a passion for accuracy and customer service.
* Prepare, print, and distribute invoices in accordance with contract standards
* Revise prebills and execute complex billing adjustments accurately and promptly
* Respond to client inquiries with professionalism and urgency
* Identify and resolve billing discrepancies
* Participate in team meetings and collaborate with staff
* Suggest improvements to billing processes and system procedures
* Support special projects and seek opportunities for growth
* Perform other duties as assigned
What You'll Bring
* Minimum 3+ years of billing experience in a professional services environment
* Comfortable working in a fast-paced, evolving setting
* Adaptable to the facility's growing operational needs
Additional Details
* This role is eligible for our hybrid work policy
* Must be willing and able to comply with all ENGIE ethics and safety policies
Why ENGIE?
ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.
ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at *************************. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.
This role is not eligible for sponsorship.
The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.
Business Unit: LEI RoW
Division: LEI RoW - Northam
Legal Entity: ENGIE North America Inc.
Professional Experience: Skilled ( >3 experience
Education Level: Bachelor's Degree
Company Name: ENGIE North America
Nos valeurs
L'inclusion et la diversité sont au cœur de notre politique de ressources humaines. Nous assurons l'égalité des chances entre tous les candidats et sommes engagés à créer l'environnement de travail le plus accessible possible.
$25 hourly 60d+ ago
Billing Coordinator
Triple-S Steel 3.4
Troutman, NC jobs
We are seeking a motivated Billing Coordinator to join our business to support the billing department with the billing process and other duties
Responsibilities
Generate invoices to customers
Distribute invoices per customer preferences (email, mail, etc.)
Process credit memos
Research inventory transactions as requested
Validate and manage all certifications
Perform Data Entry duties
Become Subject Matter Expert on billing and inventory adjustments processes as it pertains to billing
Perform all tasks in accordance with company processes and procedures
Support other departments as needed with various job duties
Other duties as assigned
Qualifications
Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers
Consistently meet deadlines and work well under pressure
Must be able to multi-task
Possess a general knowledge of accounting principles and practices.
College degree preferred
1-2 years previous billing experience preferred
Other:
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
$34k-46k yearly est. Auto-Apply 9d ago
Specialist, Invoicing
Global Industrial 4.5
Kentwood, MI jobs
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.
Key Responsibilities
* Generating and Distributing Invoices: Creating and sending invoices to customers or clients for goods or services rendered.
* Maintaining Financial Records: Keeping accurate records of invoices, payments, and outstanding balances.
* Tracking Payments: Monitoring payments received and sending reminders for overdue accounts.
* Resolving Billing Issues: Investigating and resolving any billing discrepancies or disputes.
* Collaborating with Teams: Working with the accounting department, customer service, and other relevant teams to ensure accurate and timely billing.
* Reporting: Preparing reports on billing activity, accounts receivable, and other relevant financial data.
* Reviewing Contracts: Examining client contracts to ensure billing accuracy.
* Reconciliations: Assisting with month-end or period-end reconciliation processes.
* Payment Processing: May handle or assist with payment processing and record-keeping.
* Customer Service: Addressing billing-related inquiries from clients or customers.
* Software Proficiency: Utilizing billing software and other relevant tools like MS Office (Excel, Word).
* Data Entry/Record Keeping: Inputting data into systems, updating client accounts, and maintaining organized records.
* Confidentiality: Maintaining the confidentiality of financial and client information.
Competencies and skills
* Prior experience in billing or accounts receivable roles is beneficial.
* Strong analytical, communication, and problem-solving skills are essential.
* The ability to accurately process information and maintain organized records is crucial.
* The ability to manage multiple tasks, meet deadlines, and prioritize effectively.
EEO/AA Statement
Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.
$33k-40k yearly est. 9d ago
Collections Specialist
Fbd Partnership LP 4.2
San Antonio, TX jobs
The Collections Specialist will be responsible for managing the collections process, ensuring timely payment of outstanding invoices, and maintaining strong relationships with our clients. This position will work closely with our Accounts Receivable Team to identify overdue accounts, follow up on payment arrangements, and implement effective strategies for collections.
Essential Duties and Responsibilities:
Perform collection duties, including making calls, sending emails, and sending letters of notification.
Responsible for accurately recording all cash receipts.
Reconcile customer accounts and collections; resolve any concerns.
Maintain customer profiles, credit holds and communicate credit limits.
Handle inquiries from external customers and the internal Customer Service Department.
Develop and implement effective collection strategies tailored to specific client needs and circumstances.
Collaborate with the accounts receivable team to reconcile discrepancies and resolve payment issues.
Prepare regular reports on collections status and trends for management review.
Monitor outstanding accounts receivable and follow up with clients as necessary to maintain cash flow.
Backup role for AR, including reviews and distributes sales invoices and credit notes.
Perform other duties as needed and assigned.
Qualifications
Minimum Qualifications - Education/Experience:
Bachelor's Degree in Finance, Accounting, Business Administration, or a related field preferred.
Must have a minimum of 2 years of experience in collections or accounts receivable within a company that sells physical products.
Strong communication and negotiation skills, with the ability to handle difficult conversations professionally.
Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.
Detail-oriented mindset with a strong analytical ability to assess financial situations quickly.
Ability to work independently and as part of a team.
Proficient with MS Office (Word, Excel, PowerPoint, and Outlook) and working knowledge of ERP Systems.
Must be able to pass background check, drug test, and a reference check.
Physical Demands:
Required to sit, type, have eye/hand/foot coordination, occasionally stand, walk, kneel, and reach.
Ability to lift a minimum of 20 pounds.
This position works in a typical office and manufacturing environment.
Clarity of vision, including the ability to appropriately differentiate colors.
Ability to hear, understand, and distinguish speech and other sounds.
FBD is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business need.
$31k-39k yearly est. 17d ago
Collections Specialist
Cort 4.1
Kalamazoo, MI jobs
Job Description Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success.
We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Work Schedule: M-F 8am-4:30pm
Responsibilities
As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit.
Qualifications
2 years of commercial collections experience
Great verbal and written communication skills, with the ability to communicate in an assertive manner
The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively
2 or more years of customer service or accounting experience in a call center setting
High school diploma or equivalent
Proficiency in Microsoft Office products including outlook, word, and excel
$31k-38k yearly est. 5d ago
Collections Specialist
Cort 4.1
Kalamazoo, MI jobs
Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success.
We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Work Schedule:** M-F 8am-4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week
+ Promote from within culture
+ Opportunity to work alongside a tenured team with career growth and mentorship opportunities
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit.
**Qualifications**
+ 2 years of commercial collections experience
+ Great verbal and written communication skills, with the ability to communicate in an assertive manner
+ The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively
+ 2 or more years of customer service or accounting experience in a call center setting
+ High school diploma or equivalent
+ Proficiency in Microsoft Office products including outlook, word, and excel
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. 60d+ ago
Collection Specialist
SMC 4.6
Noblesville, IN jobs
PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad.
ESSENTIAL DUTIES
Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation.
Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies.
Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments.
Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms.
Maintain detailed and organized records of all collection activities, communications, and payment arrangements.
Collaborate with internal departments to resolve billing discrepancies and disputes.
Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support.
Contribute to process improvements in collections and cash application workflows.
Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Working conditions are typical for an office environment
Work requires extensive work using a computer
Maintain seated posture/position for eight or more hours per day
Responsibilities may require evening and weekend work in response to needs of the systems being supported
MINIMUM REQUIREMENTS
High school diploma or equivalent.
0-2 years of experience in accounts receivable, collections, or cash application preferred.
Proficient in Microsoft Excel and accounting software.
Strong accuracy and attention to detail in data entry and payment application.
A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
Strong communication and problem-solving skills for interacting with customers and internal teams.
Commitment to continuous learning and skillset development.
For internal use only: Admin001