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Working at Toys"R"Us

Zippia score 4.8

Overview

SalaryRevenue

Reviews

HistoryDemographicsCompetitorsCEO & Executives

Toys"R"Us overview

Industry
Retail
Revenue
$11.5B
Headquarters
Employees
64,000
Founded in
1948
Organization type
Private
Social media

Toys”R”Us is a retail company focusing on toys, clothing, and baby products. Owned by Tru Kids, Inc., the American company has built a diverse workforce comprised of 51.4% women and 39.9% ethnic minorities. However, it is notable for its lack of political diversity, with 74% of employees being members of the Democratic Party. The average staff member stays with the company for 2.2 years and earns an annual salary of $27,317.

Since its establishment in New Jersey in 1957,  Toys”R”U has become an industry leader with 64,000 employees and an annual revenue of $11.5 billion. The company is currently led by CEO Kelvin Owens. Competing with other retail giants like Staples, Target, and Gap Inc., Toys R Us continues to be a prominent player in the market for toys, clothing, and baby products.

Toys"R"Us's mission statement

Established in january 2019, Tru kids is focused on growing its family of brands through innovative partnerships that deliver kid-and-parent-focused experiences that expand beyond traditional retails concepts in the physical and digital spaces.The company delivers a wealth of services to our valued license partners around the world, in addition to design and development of over 20 additional established consumer brands.

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4.4/5

Toys"R"Us employee reviews

Based on 11 ratings

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Toys"R"Us employee reviews

Toys"R"Us employee reviews
4.4/5

Based on 11 ratings

Work at Toys"R"Us? Share your experience.
Employee reviews
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5.0
A zippia user wrote a review on Jan 2025
Pros of working at Toys"R"Us

The best company to ever work for!

Cons of working at Toys"R"Us

N/A

Toys"R"Us benefits

Able to have a work/ life balance , 10% discount, flexible work schedule, get to demo while working

What do you like best about Toys"R"Us's CEO and the leadership team?

They developed, coached & motivated people

How would you improve Toys"R"Us's culture?

Model the culture to other retailers

How did you prepare for the Toys"R"Us interview?

Just answer open & honestly

How does your compensation at Toys"R"Us compare to the industry average?

High

What's the diversity at Toys"R"Us like?

Awesome

What brings you the most joy at Toys"R"Us?

Accomplished goals, maintained a positive environment and engaged with guests

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Toys"R"Us

The employees were like a family. They all helped each other.

Cons of working at Toys"R"Us

Some customer attitudes.

Toys"R"Us benefits

I loved being a manager, I started as a part-time employee.

What do you like best about Toys"R"Us's CEO and the leadership team?

The store managers were great and helpful.

How would you improve Toys"R"Us's culture?

Give more positive I stuction and praise.

How did you prepare for the Toys"R"Us interview?

Studies the history, and knew how the stores were expected to look and how customer were to be helped.

How does your compensation at Toys"R"Us compare to the industry average?

It was a little low, but they were trying to make it better.

What's the diversity at Toys"R"Us like?

No one was turned away when they applied. Everyone was treated the same way.

What brings you the most joy at Toys"R"Us?

Making things look nice, work with the great employees and assisting customers.

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5.0
A zippia user wrote a review on Dec 2021
Pros of working at Toys"R"Us

Friendly fast paced environment

Cons of working at Toys"R"Us

Not enough benefits

Toys"R"Us benefits

Extra shifts, room for growth

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Toys"R"Us

I liked being able to help people.

Cons of working at Toys"R"Us

I didn't like the travel.

Toys"R"Us benefits

Learning about new products.

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at Toys"R"Us

Team environment, operational and leadership team

Cons of working at Toys"R"Us

Corporates disconnect to the store teams. The end was sudden and poorly planned

Toys"R"Us benefits

Benefits, team events, HR interaction, consistent feedback from DM and equivalent

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Toys"R"Us

The joy and smiles on children's faces.

Cons of working at Toys"R"Us

Management

Toys"R"Us benefits

Pay and flexible work hours.

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4.0
A zippia user wrote a review on Dec 2019
Pros of working at Toys"R"Us

The team I worked with and how fun it was to work there.

Cons of working at Toys"R"Us

The pay wasn’t that good.

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3.0
A zippia user wrote a review on Aug 2018
Pros of working at Toys"R"Us

I liked the fact that I was one of the first to find god deals in the store.

Cons of working at Toys"R"Us

What I didn't like about working the was management. Sometimes I felt like they were not fair. I also didn't like that fact that you don't get enough hours or much pay. The money is not enough to pay bills. I also didn't like the double shifts that we sometimes had to do during the holidays.

Toys"R"Us benefits

My favorite perk or benefit was the discounts and being able to see the new toys coming out.

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The team at Toys"R"Us

  • The founders of Toys"R"Us is Charles Lazarus.
  • The key people at Toys"R"Us are Kelvin Owens and Charles Lazarus.
Key people
Kelvin Owens
Charles Lazarus

Toys"R"Us rankings

Toys"R"Us is ranked #34 on the Best Retail companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Toys"R"Us salaries

Average Toys"R"Us salary
$13.13
hourly
$27,317 yearly
Updated March 14, 2024

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Toys"R"Us diversity

9.8
Diversity score
We calculated Toys"R"Us’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Toys"R"Us’s workforce.
Toys"R"Us diversity summary. Zippia estimates Toys"R"Us's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Toys"R"Us's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Toys"R"Us's workforce.
  • Toys"R"Us has 64,000 employees.
  • 51% of Toys"R"Us employees are women, while 49% are men.
  • The most common ethnicity at Toys"R"Us is White (60%).
  • 19% of Toys"R"Us employees are Hispanic or Latino.
  • 12% of Toys"R"Us employees are Black or African American.
  • The average employee at Toys"R"Us makes $27,317 per year.
  • Toys"R"Us employees are most likely to be members of the democratic party.
  • Employees at Toys"R"Us stay with the company for 2.2 years on average.

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Toys"R"Us financial performance

9.7
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Toys"R"Us currently has 11.5B in revenue. Toys"R"Us's most recent quarter produced 2.1b (q3'2017).

Toys"R"Us annual revenue

$14B
$11B
$8B
$6B
$3B
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Highest paying Toys"R"Us competitors

Compare Toys"R"Us salaries to competitors, including Staples, Target, and Gap Inc. Employees at Staples earn the highest average yearly salary of $37,239. The salaries at Target average $35,229 per year, and the salaries at Gap Inc. come in at $34,645 per year.
RankCompanyAverage salaryJobs
1$37,2390
2$35,2290
3$34,6450
4$33,4270
5$32,0350
6$31,9650
7$31,9360
8$31,6180
9$31,4850
10$31,3900
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Toys"R"Us, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Toys"R"Us. The employee data is based on information from people who have self-reported their past or current employments at Toys"R"Us. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Toys"R"Us. The data presented on this page does not represent the view of Toys"R"Us and its employees or that of Zippia.

    Toys"R"Us may also be known as or be related to Toys "R" Us Inc, Toys "R" Us, Inc., Toys R Us, Toys"R"Us and Tru Kids Inc.