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Lodging Enterprises jobs in Provo, UT - 21 jobs

  • Corporate Director of Finance and Accounting

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Provo, UT

    The Corporate Director of Finance and Accounting is highly analytical and supports the VP of Finance with the oversight of the company's financial planning and accounting operations. In this position, you will not only be an accomplished accountant and proactive with company finances, but will also be commercially aware and provide advice on the best path of growth for our business. Responsibilities include oversight of the Accounting team and their career development along with a successful month-end close. Additional responsibilities include establishing targets, developing budgets, and performing financial analysis. Your ultimate goal will be to develop and grow the Accounting team talent and standard operating procedures moving the department to a best-in-class Finance and Accounting division. ESSENTIAL JOB FUNCTIONS Supports the VP of Finance with financial strategic planning of the company by evaluating its performance and potential risks. Works with Accounting staff to review financial statements for hotel portfolio. Performs regular financial analysis. Develops budgets that meet the requirements of company departments. Establishes targets and manages all Accounting and Finance employees including Management Accountants, Controllers, Clerks and Internal Auditors. Ensures all hotels' compliance with financial standard operating procedures, legal requirements, and contractual obligations through effective internal controls and auditing. Involvement in the supervision of tax audits and assists with coordinating the responses to governmental reporting requests. Management of sales, occupancy, and property taxes. Supervises all audit and internal control processes. Works with transitional teams for the onboarding and offboarding of properties. Prepares detailed reports on the company's financial performance. Guarantees compliance with financial laws and guidelines. Recognizes patterns in company and individual hotel spending, revenue, and recommends solutions to any problem areas. Provides guidance on expense management, productivity, budgeting, forecasting, financial analysis, and capital planning. Assists Staff Accountants and Controllers with Daily & Monthly Tasks as needed. Coordinates with external financial entities on behalf of the company. Prepares accounting and other required reports and projections based on the analysis performed. Evaluates capital expenditures and asset depreciation. Establishes and evaluates records, statements, and profit plans. Identifies financial performance trends and financial risk and makes recommendations. Provides recommendations for improvement based on trends. Coordinates with other members of the Finance team, such as a Risk Analyst when required to review financial information and forecasts. Provides financial models. Makes financial forecasts. Analyzes inventory. Supports VP of Finance with Business Development market review and creation of pro formas. Attendance is a key component of this position. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION Bachelor's degree from an accredited university or equivalent in related field. EXPERIENCE A minimum five (5) years of experience in the financial management field required. A minimum five (5) years of experience in the hospitality industry required. A minimum five (5) years of supervisory experience in the financial management field required. SUPERVISORY RESPONSIBILITIES Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions. Specific supervisory duties include, but are not limited to the following: Determines and creates policies, procedures, and manuals for direct reports. Establishes objectives and goals for the team. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits and interviews. Orientates and trains. Issues corrective action and makes recommendations for termination. Investigates and resolves concerns and complaints. Creates department work schedules. Approves time records and time off requests. Proactively assesses risk to establish systems and procedures to protect organizational assets. Ensures compliance with safety regulations. LICENSES & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Customer service skills. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Attention to detail. Analytical and problem-solving skills. Able to maintain composure and objectivity under pressure. Proficient in time management; the ability to effectively organize and manage multiple priorities. Recognizes an emergency situation and takes appropriate action. Able to lead in a culturally diverse work environment and is a champion for diversity in the organization. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Ability to motivate and inspire a team to provide extraordinary customer service. Excels at team building, leadership, and development. Ability to take initiative and effectively adapt to shifting internal and external conditions. Proficient in Google Docs/Microsoft Word. Proficient in Google Sheets/Microsoft Excel. Proficient in Google Slides/Microsoft PowerPoint. Proficient in M3. Proficient in Delphi FDC. Proficient in ProfitSword. Advanced math skills. Performs well with frequent interruptions and/or distractions. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Able to communicate appropriately and effectively with all levels of management and external stakeholders. Business acumen, including financial management, budgeting, cost control, and revenue optimization. Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests. Interpersonal skills to include coaching, counseling, mentoring, and public relations. Able to identify and seize revenue-generating opportunities while effectively managing costs and resources. Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. Knowledge of key industry trends, regulations, and the current industry landscape. Proven ability to drive revenue growth, optimize costs, and achieve financial targets. Capable of addressing complex issues and making balanced tradeoffs between brand requirements and commercial realities in a practical and diplomatic manner. Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary. Proficient in negotiations. Proficient in public speaking. Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Color Vision: Ability to identify and distinguish colors. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. WORK ENVIRONMENT None: No exposure to adverse environmental conditions (typical office/administrative setting). DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $124k-196k yearly est. 41d ago
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  • Room Attendant

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Job Description Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere by warmly greeting guests. Clean and service guest rooms to brand and cleanliness standards Make beds, change linens, and replace guest amenities Clean bathrooms, dust furniture, vacuum, and mop floors Restock housekeeping carts with supplies and amenities Report maintenance issues, room damages, or lost & found items Respond promptly and politely to guest requests Follow all safety and sanitation procedures What we're looking for: Previous hotel housekeeping experience preferred but not required Reliable, detail-oriented, and service-minded. Physically able to stand, bend, walk, lift (up to 30 lbs) for extended periods Flexible to work weekends, holidays, and varying shifts The perks working for us: Competitive pay and Marriott employee discounts Paid training and uniform provided Career advancement opportunities with Marriott International Positive, inclusive work culture Recognition programs and staff appreciation How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $26k-33k yearly est. 6d ago
  • Front Desk Agent

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    FULL-TIME AND PART-TIME BENEFITS: Medical, dental, and vision insurance Health Savings Account Basic Life and AD&D insurance Accident & Critical Illness insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Complimentary employee lunch Free golf! Friends & Family Discount at Homestead Eligible to participate in the Employee Referral Bonus Program JOB SUMMARY Responsible for overseeing front desk duties during the night shift that include responding in a professional and courteous manner to arriving, departing, and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. Audit, balance, and report on the various areas of the hotel to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed. CORE RESPONSIBILITIES Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Maintain good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. MINIMUM QUALIFICATIONS Previous hospitality experience is not required but is highly recommended. EDUCATION/ FORMAL TRAINING High school education or equivalent experience. LICENSES / CERTIFICATIONS n/a WORK ENVIRONMENT Prolonged standing at indoor, thermostatically climate-controlled work station. Work inside 95% of the time. PHYSICAL DEMANDS 90% of shift is standing, bending/kneeling. Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Homestead is an Equal Opportunity Employer ABOUT HOMESTEAD Dating back to 1886, the Homestead Resort & Golf Club is a historical and unique hotel with years of history in the making. The resort includes a golf course, 127 guest rooms and suites, and a crater that is 65 feet deep and naturally filled with mineral water that continuously flows at 96 degrees year round. This crater has become a very well known attraction around the world and is a top spot for taking a mineral water soak, doing paddle board yoga or scuba dive certification. The entire resort is undergoing a rebranding and renovation of all guest rooms, food outlets, golf course, landscape, pools, spa and much more, and the excitement is palpable. Working with our team allows for great experience today in an everchanging environment with the rebranding and renovation, and will be followed by a consistently beautiful resort with all new amenities that will be one of the top resorts for a guest to visit. We are building an incredible team to be a part of this project, and offer positions in all areas from the golf course, banquets, room operations and food & beverage to accounting, human resources, sales and events management.. We can't wait to meet you!
    $29k-34k yearly est. 15d ago
  • Pool Technician

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    Under general direction, the Pool Technician is responsible for the daily operation, maintenance, safety, and cleanliness of swimming pools, spas, and related aquatic facilities. This role ensures compliance with local health codes, Company standards, and safety regulations while providing a clean and safe swimming environment for guests or residents. ESSENTIAL JOB FUNCTIONS Tests, monitors, and balances pool and spa water chemistry, including chlorine/bromine, pH, alkalinity, and calcium hardness. Adds chemicals safely and accurately per manufacturer and health department guidelines. Skims debris, vacuums pool, brushes walls and tile, cleans gutters and skimmer baskets. Backwashes filters and clean strainers as required. Monitors water clarity and circulation systems. Inspects, operates, and maintains pumps, filters, heaters, chemical feeders, and controllers. Identifies equipment issues and reports or performs minor repairs. Maintains accurate logs of chemical usage, test results, and maintenance activities. Assists with seasonal opening and closing of pools and spas. Ensures compliance with local, state, and federal health codes. Maintains proper signage, safety equipment, and emergency shut-off systems. Immediately closes pools if conditions are unsafe and notifies management. Follows all PPE and chemical handling procedures. Responds to spills, contamination incidents, and equipment failures. Responds professionally to guest/resident questions or concerns. Coordinates with Maintenance staff, management, and vendors. Communicates safety issues or required closures promptly. Regular, reliable attendance and punctuality is a key component of this position. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION High school diploma or equivalent. EXPERIENCE A minimum one (1) year of pool maintenance experience in related field required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSES & CERTIFICATIONS Certified Pool Operator (CPO) Certification. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Proficient in time management; the ability to effectively organize and manage multiple priorities. Recognizes an emergency situation and takes appropriate action. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Analytical and problem-solving skills. Strong focus on accuracy and precision. Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks Performs well with frequent interruptions and/or distractions. Basic math skills. Basic knowledge of Google Docs/Microsoft Word. Basic knowledge of Google Sheets/Microsoft Excel. Basic knowledge of Gmail/Microsoft Outlook. Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Specifically, when the amount of climbing exceeds that needed for ordinary motion. Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Specifically, when the amount of balancing exceeds that needed for ordinary motion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward. Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond. Color Vision: Ability to identify and distinguish colors. Depth Perception: Ability to judge distances and spatial relationships (three-dimensional). Focus Ability: Ability to adjust the eye to bring an object into sharp focus. Medium Work: Work that requires constant walking or standing and involves regular lifting or moving of items weighing up to 25 pounds and occasional lifting or moving of objects weighing up to 50 pounds. The role may include frequent bending, reaching, or carrying throughout the workday. WORK ENVIRONMENT Extreme Cold, Outdoor: Exposure to weather-related extreme temperatures, wind, rain, and/or snow with no effective protection from the cold. Extreme Heat, Outdoor: Exposure to weather-related extreme temperatures, wind, and/or humidity with no effective protection from the heat. Chemicals: Exposure to toxic or caustic chemicals (solid, liquid, or gas) which could affect the respiratory system or skin. DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $28k-34k yearly est. 15d ago
  • Barista

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Milkhouse is a unique coffee, ice cream and pastry shop that competes as one of our main attractions at Homestead Resort. As part of our team, you'll have the opportunity to work in a dynamic environment where your passion for coffee and dedication to excellence are valued. We are looking for a skilled and enthusiastic Barista that possesses exceptional customer service, and maintains a clean and organized workspace. As a Barista, you will be responsible for preparing and serving a variety of coffee beverages and ice cream. Main Responsibilities Greet customers warmly and take their orders accurately and efficiently. Prepare and serve a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and brewed coffee, according to established recipes and standards. Operate espresso machines, coffee grinders, and other equipment with precision and care. Prepare gourmet ice cream menu items according to specifics guidance and instructions from the Executive Chef. Maintain a clean and organized workspace, including cleaning and sanitizing equipment, countertops, and seating areas. Handle cash and operate the point-of-sale system accurately. Educate customers about our coffee offerings, including origin, flavor profiles, and brewing methods. Uphold company policies and procedures, including health and safety standards. Work collaboratively with team members to ensure excellent customer service and a positive work environment. Assist with stocking and inventory management as needed. Job Description Our Milkhouse prides itself in providing excellent service, which is why we are looking for a Barista who will treat our guests with attentiveness, patience, and a positive attitude. To help our Milkhouse provide a pleasurable dining experience, a good Barista should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player. Responsibilities of a Barista Greet, seat, and escort guests Provide menu recommendations and additional information Upsell additional products when appropriate Take orders using software, order slips, or by memorization Communicate order details to the kitchen staff Deliver food and beverages in a timely fashion Deliver checks and collecting bill payments Clean and maintain the appearance of tables and tableware Providing exceptional customer experience Job Requirements Prior experience as a Barista preferred Must showcase teamwork and communication skills Must be able to handle money transactions responsibly Must be able to multitask and act quickly Attention to detail and a commitment to quality Flexibility to work a variety of shifts, including weekends and holidays Certifications Food Handlers Permit required Currently seeking applicants with Sunday, Monday and Tuesday morning availability. Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** . Job Posted by ApplicantPro
    $23k-30k yearly est. 19d ago
  • Task Force General Manager

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Provo, UT

    Looking for candidates who are based in the Western Region of the United States or are willing to relocate to Utah. The Task Force General Manager is responsible for traveling to various hotel locations, as assigned, to assist in the overall operation of the hotel. ESSENTIAL JOB FUNCTIONS Actively supervises department heads. Responsible for department payroll administration. Conducts all department head performance appraisals where applicable. Participates in departmental expense and labor budgeting preparation. Schedules Team Members within budget guidelines to ensure adequate staff levels to maintain service expectations. Develops department attitude of attentiveness and anticipation of guest needs. Ensures guest special requests are fulfilled promptly and Team Members take ownership of issues. Ensures proper delivery of all guest services, including but not limited to social hour, breakfast service, dry-cleaning, mail delivery, shuttle, grocery shopping, Business Center, wireless internet, etc. Resolves guest complaints with Guest Relations concerning the hotel, or guest billing and chargeback inquiries. Processes and reconciles daily cash deposits. Monitors posting of guest charges to minimize lost revenue. Ensures Front Desk Team Members perform bucket checks each shift and monitor rate variances. Coordinates reservations and efficient group registration with the Sales Department. Monitors suite availability and develops the hotel's yield management system with Sales to maximize suite revenue. Ensures an effective cash control system is in place and that all credit card and check cashing policies are followed. Maintains efficient operations and inventory controls for the hotel Market (i.e., gift shop). Responsible for the administration of key control procedures. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION Bachelor's degree from an accredited university or equivalent in related field. EXPERIENCE A minimum four (4) years of experience in the hotel management field required. A minimum four (4) years of supervisory experience in the hotel management field required. Hilton or Marriott brand experience. SUPERVISORY RESPONSIBILITIES Spends the majority of the time (50% or more) achieving organization objectives, often through the coordinated achievements of subordinate staff. A portion of the time may be spent performing individual tasks related to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions. Specific supervisory duties include, but are not limited to the following: Establishes objectives and goals for the team. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits and interviews. Orientates and trains. Investigates and resolves concerns and complaints. Approves time records and time off requests; submits payroll. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Computer proficiency in Google platforms, Gmail, Google Sheets, etc. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Recognizes an emergency situation and takes appropriate action. Able to establish and maintain a cooperative working relation. Ability to interpret and create spreadsheets. Able to use sound judgment; work independently, with minimal supervision. Strong analytical and problem-solving skills. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Intermediate math skills. Cash handling skills (the ability to count currency, make and count back change). Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS 100% travel required. PHYSICAL DEMANDS Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward. Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond. Color Vision: Ability to identify and distinguish colors. Peripheral Vision: Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point. Depth Perception: Ability to judge distances and spatial relationships (three-dimensional). Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $35k-50k yearly est. 5d ago
  • Director of Finance

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Director of Finance functions as the property's strategic financial business leader. This position provides continuous leadership and guidance in all matters relating to the financial operation of the Hotel/Resort by providing accurate and timely financial reports to assist management in the decision- making process, maintaining acceptable internal control procedures designed to safeguard owners/investors assets, and ensures compliance with all Federal, State and Local regulations. ESSENTIAL JOB FUNCTIONS Manages the accounting department to ensure optimal efficiency of financial operations and adherence to LDHG's commitment to the management contract. Directs and prepares all financial reports, ledger reviews, and forecasts according to the established schedule, for distribution of operational information necessary to assist management in decision-making and budget preparation processes. Establishes and oversees all internal financial controls including purchasing, cash handling, receipts, disbursements, expendable/fixed asset inventories, payroll, and employee records to ensure policies are enforced according to LDHG standards. Develops, implements, and monitors financial strategies, budgets, and forecasts to drive profitability and achieve financial goals. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Thinks creatively and practically to develop, execute, and implement new business plans. Participate in the creation of the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, and improve operations and profitability. Establishes and maintains robust internal control procedures to safeguard assets and ensure compliance with financial regulations and standards. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus, and the Owner's and LDHG's priorities in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team and property managers. Oversees internal, external, and regulatory audit processes. Facilitates critique meetings with department heads to review information with the management team. Attends meetings and communicates with the Management Team and Owners, understanding the priorities and strategic focus. Advises the GM and Executive Committee on existing and evolving operating/financial issues. Prepares monthly cash flow forecast, balance sheet reconciliations and bank reconciliations. Negotiate and monitor contracts with hotel vendors. Monitors and approves all sales, purchases, salaries, and expenses of the hotel. Ensures Profits and Losses are documented accurately. Ensures compliance with all Generally Accepted Accounting Principles (GAAP). Monitors all taxes that apply, ensuring that all taxes are current, collected and/or accrued (e.g., local/state/federal). Reconciles balance sheets monthly to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Serves as a member of the Hotel Executive Committee. Verifies the accuracy and timeliness of all finance functions: daily and month end reporting, payroll processing, income audit, accounts payable, accounts receivable, and cash and credit card management. Completes comprehensive month end close to including preparing journal entries and accruals, completing cost of sales entries, reconciling balance sheet accounts, ensuring proper tax reporting, and analyzing profit performance. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION Bachelor's degree from an accredited university in Finance, Accounting, or related field. EXPERIENCE A minimum five (5) years of experience as Director of Finance and/or Controller in the Hotel Industry. Experience with M3 accounting software and ProfitSword. Experience in mixed use hotel environment with residences and rental management programs. Experience with renovation, construction and rebranding projects highly preferred. SUPERVISORY RESPONSIBILITIES This position spends the majority of the time (50% or more) achieving organization objectives, often through coordinating the achievements of other staff. A portion of the time may be spent performing individual tasks related to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Exercises judgment within defined procedures and policies to determine appropriate action. LICENSES & CERTIFICATIONS N/A SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. In-depth knowledge of accounting software, financial forecasting and diagnosis, corporate principals, and financial analysis. Must possess attention to detail, confidentiality, integrity, and the ability to maintain a high level of professionalism in a fast-paced dynamic environment. Proficient in M3 and ProfitSword. Computer proficiency in Google Workspace. Computer proficiency in Microsoft Word, Excel, and PowerPoint. Ability to interpret and create policies, procedures, and manuals. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment. Strong analytical and problem-solving skills. Performs well with frequent interruptions and/or distractions. TRAVEL REQUIREMENTS 10% travel required. PHYSICAL DEMANDS Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. WORK ENVIRONMENT None: No exposure to adverse environmental conditions (typical office/administrative setting). DISCLAIMER This indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job. About Lodging Dynamics Hospitality Group : Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** . Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $91k-121k yearly est. 11d ago
  • Houseperson

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Job Description Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere by warmly greeting guests. Deliver linens, towels, and amenities to guest rooms and housekeeping closets Remove used linen, trash, and debris from guest floors and carts Maintain cleanliness of guest hallways, housekeeping closets, and service areas Assist Room Attendants with heavy items such as mattresses or rollaway beds Respond promptly to guest and team requests, including setting up cribs, rollaways, or extra supplies Restock housekeeping carts and pantries throughout the shift Ensure all storage areas are clean, well-organized, and compliant with safety standards Report maintenance or safety issues to the Housekeeping Supervisor or Engineering What we're looking for: Previous housekeeping or janitorial experience preferred Able to lift, push, or pull up to 50 lbs Comfortable walking, bending, and standing for extended periods Flexible to work weekends, holidays, and varied shifts Team player with a strong work ethic and attention to detail Willing to work flexible schedules including weekends and holidays Friendly and professional when interacting with guests The perks working for us: Competitive pay and Marriott employee discounts Paid training and uniform provided Career advancement opportunities with Marriott International Positive, inclusive work culture Recognition programs and staff appreciation How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $25k-31k yearly est. 6d ago
  • Food and Beverage Manager

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Food and Beverage Manager supervises the daily operation of the kitchen, servicing banquets and restaurants, maintaining established quality and service standards, and maximizing profits. Ensures food quality by fostering a cohesive team dynamic, prioritizing prompt, courteous, and accurate service delivery. ESSENTIAL JOB FUNCTIONS Oversees the daily operations of all resort Food & Beverage outlets, including café, restaurant, and bar operations. Trains, supervises, and motivates the Food & Beverage team, including servers, bartenders, hosts, and support staff. Oversees weekly schedules, supervising staffing levels to verify that guest service, operational needs, and financial objectives are met. Maintains knowledge of restaurant staff positions to assists in performing duties as needed. Ensures compliance with all health, safety, and sanitation regulations and standards. Conducts pre-shift meetings to inform staff of daily events; reviews daily specials. Inspects daily pre- and post-shift side work and cleanliness of outlet areas. Collaborates with the Executive Chef and kitchen staff to ensure timely and accurate food preparation, presentation, and service. Coordinates and oversees special events, banquets, and catering functions, ensuring seamless execution and customer satisfaction. Requisitions food and equipment, giving specifications, quantities, and quality descriptions. Monitors performance of the restaurant through analysis of guest feedback and financial reports. Assists in team member discipline, recognition, and performance evaluations. Effectively communicates policies and procedures to subordinates. Establishes staffing needs for all outlets. Interviews and hires staff for seasonal and non-seasonal positions, as needed. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION Bachelor's degree in Hospitality Management or Business Administration from an accredited university or equivalent in related field. EXPERIENCE A minimum two (2) years of experience in the food and beverage/hospitality field required. A minimum one (1) year of supervisory experience as Food and Beverage Manager and/or similar role in the hospitality industry field required. SUPERVISORY RESPONSIBILITIES Spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff. A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. Specific supervisory duties include, but are not limited to the following: Determines and creates policies, procedures, and manuals for direct reports. Establishes objectives and goals for the team; plans, organizes, and manages work flow. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits, interviews, trains, disciplines, and terminates direct reports. Orientates and trains direct reports. Approves time records and time off requests; submits payroll for direct reports. Investigates and resolves concerns and complaints. Provides assistance and support; maintains a positive and professional working environment. LICENSES & CERTIFICATIONS Food Handler's Card - must be state/county-specific. Alcohol Awareness Training Certification - must be state/county-specific. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Computer proficiency in Google Workspace. Computer proficiency in Microsoft Word, Excel, and Outlook. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Excellent customer service skills. Ability to motivate and inspire a team to provide extraordinary customer service. Strong leadership and organizational skills, with the ability to effectively manage a diverse team. In-depth knowledge of food and beverage operations, including service standards, menu planning, and cost control. Solid understanding of finance and control procedures, including maintaining a balanced department checkbook and responding to changes in forecasts. Develops high-performing teams and fosters a culture of excellence. Excellent interpersonal skills to include coaching, counseling, mentoring, and public relations. Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. Proven ability to drive revenue growth, optimize costs, and achieve financial targets. Ability to take initiative and effectively adapt to changes. Able to use sound judgment; work independently, with minimal supervision. Strong analytical and problem-solving skills. Basic math skills. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward. Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Color Vision: Ability to identify and distinguish colors. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. WORK ENVIRONMENT Extreme Heat, Outdoor: Exposure to weather related extreme temperatures, wind, and/or humidity with no effective protection from the heat. Extreme Heat, Indoor: Exposure to temperatures typically above 100 degrees for periods of more than one hour which are not weather related. Excessive Noise: Exposure to sufficient noise (caused by machines, music, voices, etc.) which warrants shouting in order to be heard above ambient noise level. DISCLAIMER This indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job. About Lodging Dynamics Hospitality Group : Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** . Job Posted by ApplicantPro
    $45k-61k yearly est. 17d ago
  • Public Area Attendant

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Job Description Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere by warmly greeting guests. Clean and maintain all public areas: lobby, hallways, elevators, stairwells, and restrooms Sanitize high-touch surfaces (elevator buttons, door handles, counters) regularly Vacuum carpets, mop floors, dust surfaces, and polish furniture or fixtures Clean windows, glass doors, and public trash receptacles Restock public restrooms with supplies (toilet paper, soap, towels) Report maintenance issues or safety hazards to the supervisor Respond to guest requests politely and promptly when encountered in public spaces Ensure all work is completed to Marriott brand cleanliness standards What we're looking for: Previous janitorial, cleaning, or hospitality experience preferred Reliable, detail-oriented, and organized Able to work independently with minimal supervision Physically able to bend, lift, walk, and stand for extended periods Willing to work flexible schedules including weekends and holidays Friendly and professional when interacting with guests The perks working for us: Competitive pay and Marriott employee discounts Paid training and uniform provided Career advancement opportunities with Marriott International Positive, inclusive work culture Recognition programs and staff appreciation How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $23k-30k yearly est. 6d ago
  • Night Auditor

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Be the face of our hotel - warmly greet and assist arriving guests Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere Personalized service that reflects member status Recognize and acknowledge Marriott Bonvoy Elite Members, ensuring elite benefits are delivered accurately and warmly Verify, audit and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, redemption points, final bill preparation and occupancy percentages Conduct nightly inventory of the Market place Handle check-ins, check outs, and room assignments efficiently and accurately Books guest reservations Handles confidential information, including guest records, with a high degree of integrity Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests Collaborate across departments to deliver seamless service Answers and routes call as appropriate; takes guest messages with accuracy Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests What we're looking for: High school diploma; or 1-3 months related experience; or equivalent combination of education and experience Proficiency with computers is required; experience with reservation Ability to work overnight hours Good understanding of procedures and practices in the hospitality industry Excellent written and verbal communication skills Strong organizational and time management skills The ability to provide exceptional customer service Good leadership and training abilities What to expect in your first few months: First you will learn about the hotel and all our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: Competitive hourly pay Staff incentives Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits Paid time off for Full and Part time associates Travel discounts at hotel & restaurant partners and franchises around the world Free full day ski rentals On-demand pay opportunities for instant pay between paychecks Leadership development program and growth opportunities How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
    $29k-35k yearly est. 60d+ ago
  • Pool Technician

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    Under general direction, the Pool Technician is responsible for the daily operation, maintenance, safety, and cleanliness of swimming pools, spas, and related aquatic facilities. This role ensures compliance with local health codes, Company standards, and safety regulations while providing a clean and safe swimming environment for guests or residents. ESSENTIAL JOB FUNCTIONS Tests, monitors, and balances pool and spa water chemistry, including chlorine/bromine, pH, alkalinity, and calcium hardness. Adds chemicals safely and accurately per manufacturer and health department guidelines. Skims debris, vacuums pool, brushes walls and tile, cleans gutters and skimmer baskets. Backwashes filters and clean strainers as required. Monitors water clarity and circulation systems. Inspects, operates, and maintains pumps, filters, heaters, chemical feeders, and controllers. Identifies equipment issues and reports or performs minor repairs. Maintains accurate logs of chemical usage, test results, and maintenance activities. Assists with seasonal opening and closing of pools and spas. Ensures compliance with local, state, and federal health codes. Maintains proper signage, safety equipment, and emergency shut-off systems. Immediately closes pools if conditions are unsafe and notifies management. Follows all PPE and chemical handling procedures. Responds to spills, contamination incidents, and equipment failures. Responds professionally to guest/resident questions or concerns. Coordinates with Maintenance staff, management, and vendors. Communicates safety issues or required closures promptly. Regular, reliable attendance and punctuality is a key component of this position. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION High school diploma or equivalent. EXPERIENCE A minimum one (1) year of pool maintenance experience in related field required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSES & CERTIFICATIONS Certified Pool Operator (CPO) Certification. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Proficient in time management; the ability to effectively organize and manage multiple priorities. Recognizes an emergency situation and takes appropriate action. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Analytical and problem-solving skills. Strong focus on accuracy and precision. Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks Performs well with frequent interruptions and/or distractions. Basic math skills. Basic knowledge of Google Docs/Microsoft Word. Basic knowledge of Google Sheets/Microsoft Excel. Basic knowledge of Gmail/Microsoft Outlook. Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Specifically, when the amount of climbing exceeds that needed for ordinary motion. Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Specifically, when the amount of balancing exceeds that needed for ordinary motion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward. Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond. Color Vision: Ability to identify and distinguish colors. Depth Perception: Ability to judge distances and spatial relationships (three-dimensional). Focus Ability: Ability to adjust the eye to bring an object into sharp focus. Medium Work: Work that requires constant walking or standing and involves regular lifting or moving of items weighing up to 25 pounds and occasional lifting or moving of objects weighing up to 50 pounds. The role may include frequent bending, reaching, or carrying throughout the workday. WORK ENVIRONMENT Extreme Cold, Outdoor: Exposure to weather-related extreme temperatures, wind, rain, and/or snow with no effective protection from the cold. Extreme Heat, Outdoor: Exposure to weather-related extreme temperatures, wind, and/or humidity with no effective protection from the heat. Chemicals: Exposure to toxic or caustic chemicals (solid, liquid, or gas) which could affect the respiratory system or skin. DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $28k-34k yearly est. 15d ago
  • Barista

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Milkhouse is a unique coffee, ice cream and pastry shop that competes as one of our main attractions at Homestead Resort. As part of our team, you'll have the opportunity to work in a dynamic environment where your passion for coffee and dedication to excellence are valued. We are looking for a skilled and enthusiastic Barista that possesses exceptional customer service, and maintains a clean and organized workspace. As a Barista, you will be responsible for preparing and serving a variety of coffee beverages and ice cream. Main Responsibilities Greet customers warmly and take their orders accurately and efficiently. Prepare and serve a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and brewed coffee, according to established recipes and standards. Operate espresso machines, coffee grinders, and other equipment with precision and care. Prepare gourmet ice cream menu items according to specifics guidance and instructions from the Executive Chef. Maintain a clean and organized workspace, including cleaning and sanitizing equipment, countertops, and seating areas. Handle cash and operate the point-of-sale system accurately. Educate customers about our coffee offerings, including origin, flavor profiles, and brewing methods. Uphold company policies and procedures, including health and safety standards. Work collaboratively with team members to ensure excellent customer service and a positive work environment. Assist with stocking and inventory management as needed. Job Description Our Milkhouse prides itself in providing excellent service, which is why we are looking for a Barista who will treat our guests with attentiveness, patience, and a positive attitude. To help our Milkhouse provide a pleasurable dining experience, a good Barista should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player. Responsibilities of a Barista Greet, seat, and escort guests Provide menu recommendations and additional information Upsell additional products when appropriate Take orders using software, order slips, or by memorization Communicate order details to the kitchen staff Deliver food and beverages in a timely fashion Deliver checks and collecting bill payments Clean and maintain the appearance of tables and tableware Providing exceptional customer experience Job Requirements Prior experience as a Barista preferred Must showcase teamwork and communication skills Must be able to handle money transactions responsibly Must be able to multitask and act quickly Attention to detail and a commitment to quality Flexibility to work a variety of shifts, including weekends and holidays Certifications Food Handlers Permit required Currently seeking applicants with Sunday, Monday and Tuesday morning availability. Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** .
    $23k-30k yearly est. 19d ago
  • Corporate Director of Finance and Accounting

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Provo, UT

    The Corporate Director of Finance and Accounting is highly analytical and supports the VP of Finance with the oversight of the company's financial planning and accounting operations. In this position, you will not only be an accomplished accountant and proactive with company finances, but will also be commercially aware and provide advice on the best path of growth for our business. Responsibilities include oversight of the Accounting team and their career development along with a successful month-end close. Additional responsibilities include establishing targets, developing budgets, and performing financial analysis. Your ultimate goal will be to develop and grow the Accounting team talent and standard operating procedures moving the department to a best-in-class Finance and Accounting division. ESSENTIAL JOB FUNCTIONS Supports the VP of Finance with financial strategic planning of the company by evaluating its performance and potential risks. Works with Accounting staff to review financial statements for hotel portfolio. Performs regular financial analysis. Develops budgets that meet the requirements of company departments. Establishes targets and manages all Accounting and Finance employees including Management Accountants, Controllers, Clerks and Internal Auditors. Ensures all hotels' compliance with financial standard operating procedures, legal requirements, and contractual obligations through effective internal controls and auditing. Involvement in the supervision of tax audits and assists with coordinating the responses to governmental reporting requests. Management of sales, occupancy, and property taxes. Supervises all audit and internal control processes. Works with transitional teams for the onboarding and offboarding of properties. Prepares detailed reports on the company's financial performance. Guarantees compliance with financial laws and guidelines. Recognizes patterns in company and individual hotel spending, revenue, and recommends solutions to any problem areas. Provides guidance on expense management, productivity, budgeting, forecasting, financial analysis, and capital planning. Assists Staff Accountants and Controllers with Daily & Monthly Tasks as needed. Coordinates with external financial entities on behalf of the company. Prepares accounting and other required reports and projections based on the analysis performed. Evaluates capital expenditures and asset depreciation. Establishes and evaluates records, statements, and profit plans. Identifies financial performance trends and financial risk and makes recommendations. Provides recommendations for improvement based on trends. Coordinates with other members of the Finance team, such as a Risk Analyst when required to review financial information and forecasts. Provides financial models. Makes financial forecasts. Analyzes inventory. Supports VP of Finance with Business Development market review and creation of pro formas. Attendance is a key component of this position. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION Bachelor's degree from an accredited university or equivalent in related field. EXPERIENCE A minimum five (5) years of experience in the financial management field required. A minimum five (5) years of experience in the hospitality industry required. A minimum five (5) years of supervisory experience in the financial management field required. SUPERVISORY RESPONSIBILITIES Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions. Specific supervisory duties include, but are not limited to the following: Determines and creates policies, procedures, and manuals for direct reports. Establishes objectives and goals for the team. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits and interviews. Orientates and trains. Issues corrective action and makes recommendations for termination. Investigates and resolves concerns and complaints. Creates department work schedules. Approves time records and time off requests. Proactively assesses risk to establish systems and procedures to protect organizational assets. Ensures compliance with safety regulations. LICENSES & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Customer service skills. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Attention to detail. Analytical and problem-solving skills. Able to maintain composure and objectivity under pressure. Proficient in time management; the ability to effectively organize and manage multiple priorities. Recognizes an emergency situation and takes appropriate action. Able to lead in a culturally diverse work environment and is a champion for diversity in the organization. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Ability to motivate and inspire a team to provide extraordinary customer service. Excels at team building, leadership, and development. Ability to take initiative and effectively adapt to shifting internal and external conditions. Proficient in Google Docs/Microsoft Word. Proficient in Google Sheets/Microsoft Excel. Proficient in Google Slides/Microsoft PowerPoint. Proficient in M3. Proficient in Delphi FDC. Proficient in ProfitSword. Advanced math skills. Performs well with frequent interruptions and/or distractions. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Able to communicate appropriately and effectively with all levels of management and external stakeholders. Business acumen, including financial management, budgeting, cost control, and revenue optimization. Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests. Interpersonal skills to include coaching, counseling, mentoring, and public relations. Able to identify and seize revenue-generating opportunities while effectively managing costs and resources. Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. Knowledge of key industry trends, regulations, and the current industry landscape. Proven ability to drive revenue growth, optimize costs, and achieve financial targets. Capable of addressing complex issues and making balanced tradeoffs between brand requirements and commercial realities in a practical and diplomatic manner. Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary. Proficient in negotiations. Proficient in public speaking. Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Color Vision: Ability to identify and distinguish colors. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. WORK ENVIRONMENT None: No exposure to adverse environmental conditions (typical office/administrative setting). DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro
    $124k-196k yearly est. 11d ago
  • Houseperson

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere by warmly greeting guests. Deliver linens, towels, and amenities to guest rooms and housekeeping closets Remove used linen, trash, and debris from guest floors and carts Maintain cleanliness of guest hallways, housekeeping closets, and service areas Assist Room Attendants with heavy items such as mattresses or rollaway beds Respond promptly to guest and team requests, including setting up cribs, rollaways, or extra supplies Restock housekeeping carts and pantries throughout the shift Ensure all storage areas are clean, well-organized, and compliant with safety standards Report maintenance or safety issues to the Housekeeping Supervisor or Engineering What we're looking for: Previous housekeeping or janitorial experience preferred Able to lift, push, or pull up to 50 lbs Comfortable walking, bending, and standing for extended periods Flexible to work weekends, holidays, and varied shifts Team player with a strong work ethic and attention to detail Willing to work flexible schedules including weekends and holidays Friendly and professional when interacting with guests The perks working for us: Competitive pay and Marriott employee discounts Paid training and uniform provided Career advancement opportunities with Marriott International Positive, inclusive work culture Recognition programs and staff appreciation How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $25k-31k yearly est. 60d+ ago
  • Director of Finance

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Director of Finance functions as the property's strategic financial business leader. This position provides continuous leadership and guidance in all matters relating to the financial operation of the Hotel/Resort by providing accurate and timely financial reports to assist management in the decision- making process, maintaining acceptable internal control procedures designed to safeguard owners/investors assets, and ensures compliance with all Federal, State and Local regulations. ESSENTIAL JOB FUNCTIONS Manages the accounting department to ensure optimal efficiency of financial operations and adherence to LDHG's commitment to the management contract. Directs and prepares all financial reports, ledger reviews, and forecasts according to the established schedule, for distribution of operational information necessary to assist management in decision-making and budget preparation processes. Establishes and oversees all internal financial controls including purchasing, cash handling, receipts, disbursements, expendable/fixed asset inventories, payroll, and employee records to ensure policies are enforced according to LDHG standards. Develops, implements, and monitors financial strategies, budgets, and forecasts to drive profitability and achieve financial goals. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Thinks creatively and practically to develop, execute, and implement new business plans. Participate in the creation of the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, and improve operations and profitability. Establishes and maintains robust internal control procedures to safeguard assets and ensure compliance with financial regulations and standards. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus, and the Owner's and LDHG's priorities in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team and property managers. Oversees internal, external, and regulatory audit processes. Facilitates critique meetings with department heads to review information with the management team. Attends meetings and communicates with the Management Team and Owners, understanding the priorities and strategic focus. Advises the GM and Executive Committee on existing and evolving operating/financial issues. Prepares monthly cash flow forecast, balance sheet reconciliations and bank reconciliations. Negotiate and monitor contracts with hotel vendors. Monitors and approves all sales, purchases, salaries, and expenses of the hotel. Ensures Profits and Losses are documented accurately. Ensures compliance with all Generally Accepted Accounting Principles (GAAP). Monitors all taxes that apply, ensuring that all taxes are current, collected and/or accrued (e.g., local/state/federal). Reconciles balance sheets monthly to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Serves as a member of the Hotel Executive Committee. Verifies the accuracy and timeliness of all finance functions: daily and month end reporting, payroll processing, income audit, accounts payable, accounts receivable, and cash and credit card management. Completes comprehensive month end close to including preparing journal entries and accruals, completing cost of sales entries, reconciling balance sheet accounts, ensuring proper tax reporting, and analyzing profit performance. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION Bachelor's degree from an accredited university in Finance, Accounting, or related field. EXPERIENCE A minimum five (5) years of experience as Director of Finance and/or Controller in the Hotel Industry. Experience with M3 accounting software and ProfitSword. Experience in mixed use hotel environment with residences and rental management programs. Experience with renovation, construction and rebranding projects highly preferred. SUPERVISORY RESPONSIBILITIES This position spends the majority of the time (50% or more) achieving organization objectives, often through coordinating the achievements of other staff. A portion of the time may be spent performing individual tasks related to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Exercises judgment within defined procedures and policies to determine appropriate action. LICENSES & CERTIFICATIONS N/A SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. In-depth knowledge of accounting software, financial forecasting and diagnosis, corporate principals, and financial analysis. Must possess attention to detail, confidentiality, integrity, and the ability to maintain a high level of professionalism in a fast-paced dynamic environment. Proficient in M3 and ProfitSword. Computer proficiency in Google Workspace. Computer proficiency in Microsoft Word, Excel, and PowerPoint. Ability to interpret and create policies, procedures, and manuals. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment. Strong analytical and problem-solving skills. Performs well with frequent interruptions and/or distractions. TRAVEL REQUIREMENTS 10% travel required. PHYSICAL DEMANDS Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. WORK ENVIRONMENT None: No exposure to adverse environmental conditions (typical office/administrative setting). DISCLAIMER This indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job. About Lodging Dynamics Hospitality Group : Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** . Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $91k-121k yearly est. 41d ago
  • Public Area Attendant

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Park City, UT

    Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy hotel, we create signature experiences designed for Modern Maverick Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift. We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate Your role: Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere by warmly greeting guests. Clean and maintain all public areas: lobby, hallways, elevators, stairwells, and restrooms Sanitize high-touch surfaces (elevator buttons, door handles, counters) regularly Vacuum carpets, mop floors, dust surfaces, and polish furniture or fixtures Clean windows, glass doors, and public trash receptacles Restock public restrooms with supplies (toilet paper, soap, towels) Report maintenance issues or safety hazards to the supervisor Respond to guest requests politely and promptly when encountered in public spaces Ensure all work is completed to Marriott brand cleanliness standards What we're looking for: Previous janitorial, cleaning, or hospitality experience preferred Reliable, detail-oriented, and organized Able to work independently with minimal supervision Physically able to bend, lift, walk, and stand for extended periods Willing to work flexible schedules including weekends and holidays Friendly and professional when interacting with guests The perks working for us: Competitive pay and Marriott employee discounts Paid training and uniform provided Career advancement opportunities with Marriott International Positive, inclusive work culture Recognition programs and staff appreciation How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $23k-30k yearly est. 60d+ ago
  • Food and Beverage Manager

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    The Food and Beverage Manager supervises the daily operation of the kitchen, servicing banquets and restaurants, maintaining established quality and service standards, and maximizing profits. Ensures food quality by fostering a cohesive team dynamic, prioritizing prompt, courteous, and accurate service delivery. ESSENTIAL JOB FUNCTIONS Oversees the daily operations of all resort Food & Beverage outlets, including café, restaurant, and bar operations. Trains, supervises, and motivates the Food & Beverage team, including servers, bartenders, hosts, and support staff. Oversees weekly schedules, supervising staffing levels to verify that guest service, operational needs, and financial objectives are met. Maintains knowledge of restaurant staff positions to assists in performing duties as needed. Ensures compliance with all health, safety, and sanitation regulations and standards. Conducts pre-shift meetings to inform staff of daily events; reviews daily specials. Inspects daily pre- and post-shift side work and cleanliness of outlet areas. Collaborates with the Executive Chef and kitchen staff to ensure timely and accurate food preparation, presentation, and service. Coordinates and oversees special events, banquets, and catering functions, ensuring seamless execution and customer satisfaction. Requisitions food and equipment, giving specifications, quantities, and quality descriptions. Monitors performance of the restaurant through analysis of guest feedback and financial reports. Assists in team member discipline, recognition, and performance evaluations. Effectively communicates policies and procedures to subordinates. Establishes staffing needs for all outlets. Interviews and hires staff for seasonal and non-seasonal positions, as needed. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION Bachelor's degree in Hospitality Management or Business Administration from an accredited university or equivalent in related field. EXPERIENCE A minimum two (2) years of experience in the food and beverage/hospitality field required. A minimum one (1) year of supervisory experience as Food and Beverage Manager and/or similar role in the hospitality industry field required. SUPERVISORY RESPONSIBILITIES Spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff. A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives. Specific supervisory duties include, but are not limited to the following: Determines and creates policies, procedures, and manuals for direct reports. Establishes objectives and goals for the team; plans, organizes, and manages work flow. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits, interviews, trains, disciplines, and terminates direct reports. Orientates and trains direct reports. Approves time records and time off requests; submits payroll for direct reports. Investigates and resolves concerns and complaints. Provides assistance and support; maintains a positive and professional working environment. LICENSES & CERTIFICATIONS Food Handler's Card - must be state/county-specific. Alcohol Awareness Training Certification - must be state/county-specific. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Computer proficiency in Google Workspace. Computer proficiency in Microsoft Word, Excel, and Outlook. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Excellent customer service skills. Ability to motivate and inspire a team to provide extraordinary customer service. Strong leadership and organizational skills, with the ability to effectively manage a diverse team. In-depth knowledge of food and beverage operations, including service standards, menu planning, and cost control. Solid understanding of finance and control procedures, including maintaining a balanced department checkbook and responding to changes in forecasts. Develops high-performing teams and fosters a culture of excellence. Excellent interpersonal skills to include coaching, counseling, mentoring, and public relations. Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. Proven ability to drive revenue growth, optimize costs, and achieve financial targets. Ability to take initiative and effectively adapt to changes. Able to use sound judgment; work independently, with minimal supervision. Strong analytical and problem-solving skills. Basic math skills. TRAVEL REQUIREMENTS No travel required. PHYSICAL DEMANDS Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward. Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Color Vision: Ability to identify and distinguish colors. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. WORK ENVIRONMENT Extreme Heat, Outdoor: Exposure to weather related extreme temperatures, wind, and/or humidity with no effective protection from the heat. Extreme Heat, Indoor: Exposure to temperatures typically above 100 degrees for periods of more than one hour which are not weather related. Excessive Noise: Exposure to sufficient noise (caused by machines, music, voices, etc.) which warrants shouting in order to be heard above ambient noise level. DISCLAIMER This indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job. About Lodging Dynamics Hospitality Group : Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit *********************** .
    $45k-61k yearly est. 17d ago
  • Resort General Manager

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    As the General Manager of the iconic Homestead resort - scheduled to become an Autograph Collection property in mid 2027 currently undergoing a $150+ million re-imagination and transformation-the ideal leader will serve as both visionary and integrator. Acting as a distinguished ambassador of Lodging Dynamics Hospitality Group, the GM will carry forward a bold vision that bridges heritage and modern luxury while ensuring the successful implementation and execution of Marriott's Autograph Collection brand standards and guest experience strategy. This role oversees all aspects of resort operations during an active multi-year construction and renovation phase, requiring exceptional operational acumen, financial discipline, and an ability to lead through complexity. The GM will guide cross-functional teams, consultants, and ownership stakeholders to deliver a seamless guest and resident experience while driving optimized financial performance, operational excellence, and elevated luxury service culture. Experience in mixed-use hospitality environments-including private residences, condominium hotels, branded residential or club membership programs, and rental management operations-is essential. The successful candidate will be a confident and articulate communicator who can effectively navigate conversations with architects, designers, project managers, and ownership, serving as a bridge builder between development, brand, and operations. This is a defining leadership opportunity to steward one of Utah's most significant resort transformations into a world-class destination by mid-2027. ESSENTIAL JOB FUNCTIONS Carries forward a bold vision that bridges heritage and modern luxury while ensuring the successful implementation and execution of Marriott's Autograph Collection brand standards and guest experience strategy. Oversees all aspects of resort operations during an active multi-year construction and renovation phase, requiring exceptional operational acumen, financial discipline, and an ability to lead through complexity. Guides cross-functional teams, consultants, and ownership stakeholders to deliver a seamless guest and resident experience while driving optimized financial performance, operational excellence, and elevated luxury service culture. Exhibits deep expertise in integrating private and/or branded residences, rental management, and club operations within complex ownership and HOA framework; bridging hospitality, activity, lifestyle, and membership ecosystems to deliver cohesive brand and financial performance. Establishes priorities and leads key operational initiatives such as sales plan, budget development, and execution of physical property improvement projects. Provides hands-on leadership with a focus on maximizing revenue while maintaining disciplined expense control. Hires qualified associates, assembles skilled and cohesive teams, manages individual and team performance, provides developmental opportunities, and promotes teamwork and cooperation. Actively supervises department heads and all team members with authority to issue progressive discipline when necessary, in conjunction with Human Resources. Approaches all encounters with guests and team members in an attentive, friendly, courteous, and service-oriented manner. Responsible for payroll administration. Conducts all department head performance appraisals. Participates in departmental expense and labor budgeting preparation. Schedules team within budget guidelines to assure adequate staffing to maintain service levels. Develops department attitude of attentiveness and anticipation of guest needs. Ensures guest special requests are fulfilled promptly and associates take ownership of issues. Ensures proper delivery of all guest services and experiences, including but not limited to, F&B outlets, banquet events, spa, golf, pool, and recreational experiences. Resolves guest complaints with Guest Relations concerning the hotel, or guest billing and chargeback inquiries. Monitors posting of guest charges to minimize lost revenue. Monitors suite availability and develops the hotel's yield management system with Sales to maximize suite revenue. Ensures an effective cash control system is in place and that all credit card and check cashing policies are followed. Maintains efficient operations and inventory controls for the hotel outlets. Responsible for the administration of key control procedures. Ensures proper procedures for guest safety deposit boxes, guest mail, and packages. Educates team on emergency procedures, safety precautions, and safe work habits. Promotes excellent team member communication through department meetings, team member feedback, oral and written communication, and proper training. Participates in the weekend MOD development program. Assists in monitoring vehicle upkeep and maintenance schedule. Processes and tracks brand certificates (frequent guest programs, brand coupons and reimbursements, etc.) when presented as forms of tender to ensure we receive reimbursement from the brand. Oversees and approves the monthly Direct Bill accounts and statements and ensures that invoices are sent out weekly to maintain the accounts receivable balance within 60 days past due. Ensures all hotel supplies are efficiently stocked and/or all hotel equipment is in proper working condition. Processes accounts payable invoices for the hotel, including monitoring travel agent commission requests. Leads and conducts the brand daily stand-up meetings. Participates in and actively contributes to weekly Sales and Revenue meetings. Conducts monthly team meetings or town halls with all team members to build morale, establish rapport and communicate initiatives and results out to the entire team. Participates in monthly department meetings and continuous improvement meetings. Leads the commercial and operational activities of the hotel. Leads and develops a business plan to drive revenue. Reviews and implements strategic initiatives to drive commercial performance across the hotel and its facilities. Leads a team of managers to meet and exceed high expectations. Holds the property leadership team accountable for strategy execution, and guides their individual professional development. Responsible for all financial results of the property. Ensures portfolio operations are functioning within the financial parameters established in the budget. Coordinates, directs, and manages day-to-day hotel operations. Prioritizes relationships with guests and external contacts. Complies with certification requirements as applicable, including Food Handlers, Alcohol Awareness, CPR, and First Aid. Supports and communicates company goals and initiatives, champions company programs, and serves as an ambassador for the organization. Maintains involvement in the community the hotel resides, interacts with community leaders to promote the property, and supports community initiatives that benefit the business. Attendance is a key component of this position. Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. Maintains open and effective communication with team members and management. Attends and participates in team meetings. Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties and responsibilities as assigned. EDUCATION Bachelor's degree from an accredited university or equivalent in hospitality, business, or related field. EXPERIENCE A minimum ten (10) years of hotel management operations, sales and marketing, or related professional areas of experience in the hotel/hospitality industry required. A minimum five (5) years of experience as General Manager of resort or luxury full-service hotels required, Marriott brand full service or Autograph experience. A minimum five (5) years of experience leading complex food & beverage operations with multiple outlets. SUPERVISORY RESPONSIBILITIES Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions. Specific supervisory duties include, but are not limited to the following: Determines and creates policies, procedures, and manuals for direct reports. Establishes objectives and goals for the team. Assigns, monitors, and reviews work; evaluates direct report's performance. Recruits and interviews. Orientates and trains. Creates department work schedules. Issues corrective action and makes recommendations for termination. Investigates and resolves concerns and complaints. Approves time records and time off requests; submits payroll for direct reports. Proactively assesses risk to establish systems and procedures to protect organizational assets. Develops and oversees the department's budget. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Proven track record of success as a General Manager of a full-service luxury hotel/resort with multiple outlets (food & beverage, spa, retail, entertainment venues, etc.). Experience in mixed-use hospitality environments including private residences, condominium hotels, branded residential or club membership programs, and rental management operations. Experience with group activities (i.e., conferences, conventions, etc.). Strong knowledge of food & beverage. Strong knowledge of golf operations Strong knowledge of luxury spa operations Strong knowledge of private/branded residences, rental management and membership. Must work well in high pressure situations. Able to maintain composure and objectivity under pressure. Ability to proactively anticipate and prevent issues in the workplace. Proficient in time management; the ability to effectively organize and manage multiple priorities. Recognizes an emergency situation and takes appropriate action. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance. Analytical and problem-solving skills. Strong focus on accuracy and precision. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Able to communicate appropriately and effectively with all levels of management and external stakeholders. Business acumen, including but not limited to financial management, budgeting, cost control, and revenue optimization. Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external). Exceptional interpersonal skills to include coaching, counseling, and mentoring. Able to identify and seize revenue-generating opportunities while effectively managing costs and resources. Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. Knowledge of key industry trends, best practices, regulations, and the current industry landscape. Proven ability to drive revenue growth, optimize costs, and achieve financial targets. Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary. Proficient in negotiations. Basic math skills. Proficient in Google Docs/Microsoft Word. Proficient in Google Sheets/Microsoft Excel. Basic knowledge of Google Slides/Microsoft PowerPoint. Proficient in Gmail/Microsoft Outlook. Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS 10% travel required. PHYSICAL DEMANDS Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
    $35k-50k yearly est. 9d ago
  • Resort General Manager

    Lodging Dynamics 4.3company rating

    Lodging Dynamics job in Midway, UT

    As the General Manager of the iconic Homestead resort - scheduled to become an Autograph Collection property in mid 2027 currently undergoing a $150+ million re-imagination and transformation-the ideal leader will serve as both visionary and integrator. Acting as a distinguished ambassador of Lodging Dynamics Hospitality Group, the GM will carry forward a bold vision that bridges heritage and modern luxury while ensuring the successful implementation and execution of Marriott's Autograph Collection brand standards and guest experience strategy. This role oversees all aspects of resort operations during an active multi-year construction and renovation phase, requiring exceptional operational acumen, financial discipline, and an ability to lead through complexity. The GM will guide cross-functional teams, consultants, and ownership stakeholders to deliver a seamless guest and resident experience while driving optimized financial performance, operational excellence, and elevated luxury service culture. Experience in mixed-use hospitality environments-including private residences, condominium hotels, branded residential or club membership programs, and rental management operations-is essential. The successful candidate will be a confident and articulate communicator who can effectively navigate conversations with architects, designers, project managers, and ownership, serving as a bridge builder between development, brand, and operations. This is a defining leadership opportunity to steward one of Utah's most significant resort transformations into a world-class destination by mid-2027. ESSENTIAL JOB FUNCTIONS * Carries forward a bold vision that bridges heritage and modern luxury while ensuring the successful implementation and execution of Marriott's Autograph Collection brand standards and guest experience strategy. * Oversees all aspects of resort operations during an active multi-year construction and renovation phase, requiring exceptional operational acumen, financial discipline, and an ability to lead through complexity. * Guides cross-functional teams, consultants, and ownership stakeholders to deliver a seamless guest and resident experience while driving optimized financial performance, operational excellence, and elevated luxury service culture. * Exhibits deep expertise in integrating private and/or branded residences, rental management, and club operations within complex ownership and HOA framework; bridging hospitality, activity, lifestyle, and membership ecosystems to deliver cohesive brand and financial performance. * Establishes priorities and leads key operational initiatives such as sales plan, budget development, and execution of physical property improvement projects. * Provides hands-on leadership with a focus on maximizing revenue while maintaining disciplined expense control. * Hires qualified associates, assembles skilled and cohesive teams, manages individual and team performance, provides developmental opportunities, and promotes teamwork and cooperation. * Actively supervises department heads and all team members with authority to issue progressive discipline when necessary, in conjunction with Human Resources. * Approaches all encounters with guests and team members in an attentive, friendly, courteous, and service-oriented manner. * Responsible for payroll administration. * Conducts all department head performance appraisals. * Participates in departmental expense and labor budgeting preparation. * Schedules team within budget guidelines to assure adequate staffing to maintain service levels. * Develops department attitude of attentiveness and anticipation of guest needs. * Ensures guest special requests are fulfilled promptly and associates take ownership of issues. * Ensures proper delivery of all guest services and experiences, including but not limited to, F&B outlets, banquet events, spa, golf, pool, and recreational experiences. * Resolves guest complaints with Guest Relations concerning the hotel, or guest billing and chargeback inquiries. * Monitors posting of guest charges to minimize lost revenue. * Monitors suite availability and develops the hotel's yield management system with Sales to maximize suite revenue. * Ensures an effective cash control system is in place and that all credit card and check cashing policies are followed. * Maintains efficient operations and inventory controls for the hotel outlets. * Responsible for the administration of key control procedures. * Ensures proper procedures for guest safety deposit boxes, guest mail, and packages. * Educates team on emergency procedures, safety precautions, and safe work habits. * Promotes excellent team member communication through department meetings, team member feedback, oral and written communication, and proper training. * Participates in the weekend MOD development program. * Assists in monitoring vehicle upkeep and maintenance schedule. * Processes and tracks brand certificates (frequent guest programs, brand coupons and reimbursements, etc.) when presented as forms of tender to ensure we receive reimbursement from the brand. * Oversees and approves the monthly Direct Bill accounts and statements and ensures that invoices are sent out weekly to maintain the accounts receivable balance within 60 days past due. * Ensures all hotel supplies are efficiently stocked and/or all hotel equipment is in proper working condition. * Processes accounts payable invoices for the hotel, including monitoring travel agent commission requests. * Leads and conducts the brand daily stand-up meetings. * Participates in and actively contributes to weekly Sales and Revenue meetings. * Conducts monthly team meetings or town halls with all team members to build morale, establish rapport and communicate initiatives and results out to the entire team. * Participates in monthly department meetings and continuous improvement meetings. * Leads the commercial and operational activities of the hotel. * Leads and develops a business plan to drive revenue. * Reviews and implements strategic initiatives to drive commercial performance across the hotel and its facilities. * Leads a team of managers to meet and exceed high expectations. * Holds the property leadership team accountable for strategy execution, and guides their individual professional development. * Responsible for all financial results of the property. * Ensures portfolio operations are functioning within the financial parameters established in the budget. * Coordinates, directs, and manages day-to-day hotel operations. * Prioritizes relationships with guests and external contacts. * Complies with certification requirements as applicable, including Food Handlers, Alcohol Awareness, CPR, and First Aid. * Supports and communicates company goals and initiatives, champions company programs, and serves as an ambassador for the organization. * Maintains involvement in the community the hotel resides, interacts with community leaders to promote the property, and supports community initiatives that benefit the business. * Attendance is a key component of this position. * Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire. * Maintains open and effective communication with team members and management. * Attends and participates in team meetings. * Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines. * Completes all required Company training/compliance courses as assigned. * Adheres to Company standards and maintains compliance with all policies and procedures. * Performs other related duties and responsibilities as assigned. EDUCATION * Bachelor's degree from an accredited university or equivalent in hospitality, business, or related field. EXPERIENCE * A minimum ten (10) years of hotel management operations, sales and marketing, or related professional areas of experience in the hotel/hospitality industry required. * A minimum five (5) years of experience as General Manager of resort or luxury full-service hotels required, Marriott brand full service or Autograph experience. * A minimum five (5) years of experience leading complex food & beverage operations with multiple outlets. SUPERVISORY RESPONSIBILITIES Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions. Specific supervisory duties include, but are not limited to the following: * Determines and creates policies, procedures, and manuals for direct reports. * Establishes objectives and goals for the team. * Assigns, monitors, and reviews work; evaluates direct report's performance. * Recruits and interviews. * Orientates and trains. * Creates department work schedules. * Issues corrective action and makes recommendations for termination. * Investigates and resolves concerns and complaints. * Approves time records and time off requests; submits payroll for direct reports. * Proactively assesses risk to establish systems and procedures to protect organizational assets. * Develops and oversees the department's budget. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. * Proven track record of success as a General Manager of a full-service luxury hotel/resort with multiple outlets (food & beverage, spa, retail, entertainment venues, etc.). * Experience in mixed-use hospitality environments including private residences, condominium hotels, branded residential or club membership programs, and rental management operations. * Experience with group activities (i.e., conferences, conventions, etc.). * Strong knowledge of food & beverage. * Strong knowledge of golf operations * Strong knowledge of luxury spa operations * Strong knowledge of private/branded residences, rental management and membership. * Must work well in high pressure situations. * Able to maintain composure and objectivity under pressure. * Ability to proactively anticipate and prevent issues in the workplace. * Proficient in time management; the ability to effectively organize and manage multiple priorities. * Recognizes an emergency situation and takes appropriate action. * Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. * Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance. * Analytical and problem-solving skills. * Strong focus on accuracy and precision. * Understands how to develop and implement business strategies. * Ability to interpret and create policies, procedures, and manuals. * Able to communicate appropriately and effectively with all levels of management and external stakeholders. * Business acumen, including but not limited to financial management, budgeting, cost control, and revenue optimization. * Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external). * Exceptional interpersonal skills to include coaching, counseling, and mentoring. * Able to identify and seize revenue-generating opportunities while effectively managing costs and resources. * Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations. * Knowledge of key industry trends, best practices, regulations, and the current industry landscape. * Proven ability to drive revenue growth, optimize costs, and achieve financial targets. * Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary. * Proficient in negotiations. * Basic math skills. * Proficient in Google Docs/Microsoft Word. * Proficient in Google Sheets/Microsoft Excel. * Basic knowledge of Google Slides/Microsoft PowerPoint. * Proficient in Gmail/Microsoft Outlook. * Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements. * Able to maintain a positive and professional working environment. * Fosters a culture of excellence. * Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization. TRAVEL REQUIREMENTS * 10% travel required. PHYSICAL DEMANDS * Standing: Particularly for sustained periods of time. * Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. * Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. * Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. * Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers. * Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. * Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. ABOUT LODGING DYNAMICS Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit ************************ DISCLAIMER This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles. The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
    $35k-50k yearly est. 60d+ ago

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