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Trader joe's skills for your resume and career
15 trader joe's skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Created product demonstrations and distributed samples * Presented knowledge of products and nutrition * Maintained cash register and provided customer service
- Crew Member o Responsible for money/credit card transactions o Stocked and managed product o Assisted with Customer Service regularly
2. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Assisted customer's while on the sales floor, and register, always focusing on developing positive customer relations.
- Increase awareness of Trader Joe's products through proactive customer interaction on the sales floor.
3. Merchandise Displays
- Rotated merchandise displays for seasonal or promotional events.
- Prepare the store for customers by receiving, unloading, and verifying merchandise deliveries, restocking shelves, building merchandise displays.
4. Electric Pallet Jack
- Operated forklift, clamp, reach, electric pallet jack, and cherry picker.
- Utilized electric pallet jack to select products and fill shipping orders.
5. Groceries
- Served and assisted customers, worked on the cash register, stocked groceries and opening and closing the store.
- Worked the register, assisted customers, bagged groceries, built displays, stocked the produce and perishable items
6. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Provided detailed product knowledge and coordinated returns & complaints for dissatisfied customers.
- Demonstrate extensive product knowledge on a daily basis and answer product-specific questions.
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To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.
- Handle money on cash register, stock shelves, maintain neat appearance in store and answer questions about products
- Build displays, stock shelves, and know where products need to go at any given time.
8. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Assisted and trained my team for a conversion into a new GOLD POS system.
- Utilized scan-gun and POS system daily.
9. Product Samples
- Prepared and served featured product samples in demonstration area (Joe's Cafe), according to product guidelines.
- Offer product samples, answer questions and help customers find items.
10. Customer Satisfaction
- Identified customers in need and helped ensure complete customer satisfaction.
- Multitasked by monitoring and regulating stock levels, checkout line length, and customer satisfaction.
11. RF
- Loaded freight to be shipped as directed by RF Scanning Equipment.
- Operated hand-held and truck mounted RF scanning guns.
12. Grocery Store
- Developed a variety of baked goods and pastries for a national grocery store chain (Trader Joe's.)
- Worked at commercial grocery stores such as Safeway, Lucky's, Trader Joe's, and Whole Foods.
13. Front End
- Directed the front end of sales to maintain order and cohesiveness for customers and employees alike.
- Stocked shelves, merchandise receiving, and front end cashier.
14. Inventory Control
- Perform diverse responsibilities, including customer interface, inventory control, and cashiering.
- Managed eight departments including pick order selection, shipping -receiving, inventory control, quality control.
15. Customer Relations
- Maintained customer relationships which brought in consistent sales; maintained inventory and educated consumers on store-brand nutritional information.
- Educated by management regarding store operations, customer relationships, and human resource capabilities.
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Sonya DiPalma Ph.D.
Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville
List of trader joe's skills to add to your resume
The most important skills for a trader joe's resume and required skills for a trader joe's to have include:
- Customer Service
- Sales Floor
- Merchandise Displays
- Electric Pallet Jack
- Groceries
- Product Knowledge
- Stock Shelves
- POS
- Product Samples
- Customer Satisfaction
- RF
- Grocery Store
- Front End
- Inventory Control
- Customer Relations
- Customer Complaints
- Store Operations
- Product Orders
- Increase Sales
- Cash Drawers
- Customer Inquiries
- Quality Customer Service
- Store Sales
- Inventory Management
- Customer Assistance
- Store Displays
- Product Sales
- Cycle Counts
- Cash Registers
- Store Products
- Delivery Truck
- Food Products
- Credit Card Transactions
- Product Displays
- Unload Trucks
- Cereal
- Store Merchandise
Updated January 8, 2025
