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Traffic agent skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical traffic agent skills. We ranked the top skills for traffic agents based on the percentage of resumes they appeared on. For example, 16.8% of traffic agent resumes contained patrol as a skill. Continue reading to find out what skills a traffic agent needs to be successful in the workplace.

15 traffic agent skills for your resume and career

1. Patrol

Here's how traffic agents use patrol:

Patrol within prescribed enforcement area.
Work outdoors in all kinds of weather and patrol on foot for long periods of time.

2. Motor Vehicle

A motor vehicle is a mode of transportation such as a car, truck or bus.

Here's how traffic agents use motor vehicle:

Operated department assigned motor vehicle.
Prepare required reports; operate a motor vehicle; operate portable and vehicle radios; and perform related work.

3. Summonses

Here's how traffic agents use summonses:

Prepared supporting documentation with respect to total summonses issued.
Issued legible and valid traffic summonses, while also improving the flow of traffic.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how traffic agents use customer service:

Provide customer service and problem resolution in the documentation area where export load information is processed for their final destination.
Provide timely and satisfactory resolutions to attendee questions and concerns to ensure optimal customer service.

5. Direct Traffic

Directing traffic refers to the job of managing, guiding, and controlling traffic in a particular area. E.g., during rush hours, traffic could be directed to a different route to avoid traffic jams and ensure smooth traffic. It can also refer to guiding traffic during road or building constructions to mitigate the risk of accidents. In many countries, flaggers or traffic guards are assigned the duty of directing traffic. They also ensure the drivers follow the rules and regulations of traffic and practice safe driving.

Here's how traffic agents use direct traffic:

Direct traffic at congested intersections and prepare paperwork daily.
Direct traffic at an intersection upon order from Commanding and/or Executive Officers at any given time.

6. Traffic Control

Traffic control helps in the supervision of the movement of vehicles, goods, and people for safety and efficiency.

Here's how traffic agents use traffic control:

Trained new workers how to set up and take down various traffic control layouts
Respond to emergency request for traffic control from the Minneapolis Police Department.

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7. NYC

NYC stands for New York City.

Here's how traffic agents use nyc:

Prepared and issued paper and electronic summons to vehicles in violation of NYC traffic laws.
Patrolled NYC neighborhoods issuing summons to motorists in violation of the traffic laws.

8. Electronic Equipment

Electronic equipment is equipment in which electrons are conducted in a controlled manner, especially in a gas or vacuum, or semiconductor amplifier. These equipment are components for controlling the flow of electrical current for information and signal processing, telecommunications, and system control.

Here's how traffic agents use electronic equipment:

Operate portable and other electronic equipment.
Operate portable and vehicle radios and other electronic equipment and perform related work.

9. Forwarders

Here's how traffic agents use forwarders:

Contacted forwarders for documents upon arrival.
Process Claims and other supporting documents for Shipments or orders being made by Forwarders.

10. Air Cargo

Air cargo pertains to products or properties in an aircraft.

Here's how traffic agents use air cargo:

Air Export, issuing and controlling traffic documentations for air cargo.
Implemented strict compliance of all governmental regulations regarding air cargo handling and air cargo security.

11. Airway

Here's how traffic agents use airway:

Ensured that correct data information is entered from airway bills and consolidation.
Manage of airway bills and other needed by US customs.

12. Dangerous Goods

Here's how traffic agents use dangerous goods:

Checked dangerous goods for compliance with IATA regulations and inspected cargo for safe transport.
Certified for dangerous goods handling.

13. Nypd

Here's how traffic agents use nypd:

Developed and Maintained Effective Professional Relationships with Co-Workers, Citizens and NYPD.
Transported NYPD Traffic vehicles to and from lot for official use.

14. Traffic Violations

Here's how traffic agents use traffic violations:

Issue summons for traffic violations.
Monitor and issue summons for traffic violations -Control traffic flow and intercede when emergency vehicles entering the intersection -Prevent traffic congestion

15. Traffic Rules

Here's how traffic agents use traffic rules:

Enforce traffic rules and regulations, help the public, report all conflicted signs, broken meters, and accidents
Issued summons for vehicles in violation of traffic rules and regulations.

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What skills help Traffic Agents find jobs?

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List of traffic agent skills to add to your resume

The most important skills for a traffic agent resume and required skills for a traffic agent to have include:

Patrol
Motor Vehicle
Summonses
Customer Service
Direct Traffic
Traffic Control
NYC
Electronic Equipment
Forwarders
Air Cargo

Airway
Dangerous Goods
Nypd
Traffic Violations
Traffic Rules
Public Safety
AES
CBP
CPR
Emergency Situations

Traffic Regulations
City Streets
LTL
Import Documentation
Export Documentation
Traffic Lights
DIA
AWB
Load Planning

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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