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Traffic clerk skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical traffic clerk skills. We ranked the top skills for traffic clerks based on the percentage of resumes they appeared on. For example, 21.7% of traffic clerk resumes contained shipping receiving as a skill. Continue reading to find out what skills a traffic clerk needs to be successful in the workplace.

15 traffic clerk skills for your resume and career

1. Shipping Receiving

Here's how traffic clerks use shipping receiving:
  • Mill operator making paint out of batch ticket / Filling line operator/shipping receiving order pulling forklift driver (5 years)
  • Worked in shipping receiving loading boxes from belts unto 3-4 different semi trailers rotating back and forth.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how traffic clerks use data entry:
  • Confirmed data entry accuracy and closed orders.
  • Perform data entry for shipments in Web Tracker II, to monitor shipments from point of pick-up to destination.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how traffic clerks use customer service:
  • Developed relationships with customers and carriers by performing a high level of excellent customer service.
  • Collaborated with the Customer Service department regarding short-shipment claims.

4. Outbound Shipments

Here's how traffic clerks use outbound shipments:
  • Determined mode of transportation for inbound/ outbound shipments to meet customer needs/departmental goals.
  • Coordinate outbound shipments with appropriate department personnel.

5. WMS

A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.

Here's how traffic clerks use wms:
  • Entered all load data information into our software, WMS.
  • Perform investigation into inventory discrepancies and makes adjustments as necessary in WMS.

6. Space Availability

Here's how traffic clerks use space availability:
  • Recorded shipment data, such as weight, charges, space availability, and damages differences, for reporting and accounting.
  • Record shipment data, such as weight, space availability, damages, or discrepancies.

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7. Shipment Data

Here's how traffic clerks use shipment data:
  • Examined contents and compared with records to verify inventory of goods* Record shipment data* Compute amounts and rectified any discrepancies
  • Analyzed 10,000+ Certified Inspection Reports for material shipment data to ensure customer satisfaction and correct metal chemistry.

8. Freight Carriers

Here's how traffic clerks use freight carriers:
  • Schedule freight carriers to pick-up freight.
  • Coordinate transportation with freight carriers and systematically process Caterpillar dealer supply orders.

9. Outbound Freight

Here's how traffic clerks use outbound freight:
  • Schedule truck delivery and pick up, as well as inbound and outbound freight.
  • Lead the development of all daily outbound freight schedules ensuring compliance with all SOPs, warehouse operations and capacities.

10. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how traffic clerks use ltl:
  • Analyzed and directed routing for LTL or T/L shipments, followed up T/L shipments for delivery dates.
  • Adjust locator in the system, problem solver; expedite orders, billing truck load and LTL.

11. BOL

Here's how traffic clerks use bol:
  • Provide appropriate documents to authorize shipment of bulk packaging, BOL, Commercial Invoice, etc.
  • Filed BOL's for inbound and outbound loads to maintain audit standards.

12. Outbound Loads

Here's how traffic clerks use outbound loads:
  • Completed outbound loads, including printing bills of lading, packing lists, and export papers where applicable.
  • Create all proper leader heads and bills of lading for inbound and outbound loads.

13. Customer Orders

Here's how traffic clerks use customer orders:
  • Researched billing problems by documenting customer orders.
  • Shipped and ensured correctness of all customer orders partnering with domestic and international shipping partners, two to three daily.

14. Purchase Orders

Here's how traffic clerks use purchase orders:
  • Utilized PeopleSoft software to enter purchase orders and dispatched carriers to various destinations.
  • Checked received material as to compliance with the packing list and purchase order or RMA form.

15. Outbound Orders

Here's how traffic clerks use outbound orders:
  • Allocate product in inventory to outbound orders Manage order cuts and communicate to customers.
  • Receive and process outbound orders by EDI, phone, fax or email.
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List of traffic clerk skills to add to your resume

Traffic clerk skills

The most important skills for a traffic clerk resume and required skills for a traffic clerk to have include:

  • Shipping Receiving
  • Data Entry
  • Customer Service
  • Outbound Shipments
  • WMS
  • Space Availability
  • Shipment Data
  • Freight Carriers
  • Outbound Freight
  • LTL
  • BOL
  • Outbound Loads
  • Customer Orders
  • Purchase Orders
  • Outbound Orders
  • AS400
  • Payroll
  • Route Materials
  • Computer System
  • Driver Logs
  • International Shipments
  • Court Dates
  • Freight Charges
  • Inventory Control
  • Rectify Problems
  • Freight Bills
  • DHL
  • Rail Cars
  • US Customs
  • Delivery Appointments
  • Sales Orders
  • Freight Claims
  • NAFTA
  • Office Equipment
  • Scheduling Appointments
  • AES
  • Customer Complaints
  • Forwarders
  • Subpoenas
  • Hand Trucks
  • Traffic Tickets
  • FedEx
  • Cycle Counts
  • PowerPoint
  • Office Machines
  • Postage Meter
  • Customer Inquiries
  • Third-Party Logistics
  • Court Cases

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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