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Traffic coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical traffic coordinator skills. We ranked the top skills for traffic coordinators based on the percentage of resumes they appeared on. For example, 19.2% of traffic coordinator resumes contained customer service as a skill. Continue reading to find out what skills a traffic coordinator needs to be successful in the workplace.

15 traffic coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how traffic coordinators use customer service:
  • Provide support to external customers and internal customer service team in expediting shipments and providing tracking information as required.
  • Managed account maintenance and customer service; arranged logistics to ship customer containers and followed through to ensure delivery.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how traffic coordinators use data entry:
  • Applied exceptional project management skills in scheduling customer appointments, confirming Product deliveries and overseeing clerical and data entry responsibilities.
  • Performed technical inventory management, data entry and documentation for the Technology Transfer Database using web-base computer systems, i.e.

3. Freight Carriers

Here's how traffic coordinators use freight carriers:
  • Coordinate transportation with freight carriers and systematically process Caterpillar dealer supply orders.
  • Scheduled freight carriers to assure timely outbound delivery of merchandise.

4. PowerPoint

Here's how traffic coordinators use powerpoint:
  • Developed innovative PowerPoint presentations used by the management teams and sales executives to market products to potential clients.
  • Used office suite software such as Word, Excel, Outlook, PowerPoint and Access.

5. Account Executives

Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.

Here's how traffic coordinators use account executives:
  • Perform billing procedures of sending out invoices/affidavits, accounts payable/receivable, and prepare weekly reports for Account Executives and management.
  • Managed the traffic workload advertisements including placement and maintenance of creative advertising for multiple Senior Sales Mangers and Account Executives.

6. Wide Orbit

Here's how traffic coordinators use wide orbit:
  • Input titles of client advertisements and enter the instructions for ad airing into the traffic database system IBMS and Wide Orbit.
  • Enter Agency's Traffic Instructions and/or revisions into Wide Orbit Sales ensuring that the correct material is or will be airing.

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7. Purchase Orders

Here's how traffic coordinators use purchase orders:
  • Generate purchase orders, credit/debit notes, commercial invoices and freight forwarder documentation and customer invoicing.
  • Inventory & Purchasing: Monitored inventory levels and prepared purchase order requisitions.

8. Traffic Control

Traffic control helps in the supervision of the movement of vehicles, goods, and people for safety and efficiency.

Here's how traffic coordinators use traffic control:
  • Performed all tasks associated with the responsibility of providing traffic control for large infrastructure and public works projects.
  • Assisted the Creative Services Department by providing traffic control, approval routing, file management and administrative support.

9. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how traffic coordinators use order entry:
  • Created global purchase order entry program with IT enabling centralization of purchase order placement for domestic and international locations.
  • Managed continuity by order entry and copy assignment for International Latin American markets.

10. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how traffic coordinators use troubleshoot:
  • Act as the point person between Traffic and Engineering/Master Control departments to troubleshoot any technical issues and ensure quality control.
  • Utilize third party ad servers to upload content to the Internet, troubleshoot problems, and monitor ad campaigns.

11. Traffic System

Here's how traffic coordinators use traffic system:
  • Traffic system allowed department to apply strategy to all communications campaigns in addition to branding campaigns.
  • Prioritized and entered traffic instructions for National spots timely and accurately into traffic system.

12. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how traffic coordinators use ltl:
  • Monitored temperature, product condition and timing by documenting and recording load and shipment activity for temperature controlled LTL.
  • Scheduled Orders: I scheduled trailer load, LTL, and UPS shipments and provided a monthly log of carrier savings.

13. Traffic Management

Here's how traffic coordinators use traffic management:
  • Assisted in managing and supervising central warehouse operations, including traffic management and operation.
  • Implemented, reviewed and canceled traffic management initiatives as volume and conditions warranted.

14. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how traffic coordinators use sales orders:
  • Execute Sales orders as requested and track accuracy compared to contractual obligations.
  • Maintained individual spot revisions according to sales orders.

15. Forwarders

Here's how traffic coordinators use forwarders:
  • Communicated and coordinated with customs brokers and freight forwarders to facilitate creation of documentation for overseas import and export shipments.
  • Correspond with overseas vendors for shipping allocations and delivery schedules with nominated freight forwarders to assure timely mode of transportation.
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List of traffic coordinator skills to add to your resume

Traffic coordinator skills

The most important skills for a traffic coordinator resume and required skills for a traffic coordinator to have include:

  • Customer Service
  • Data Entry
  • Freight Carriers
  • PowerPoint
  • Account Executives
  • Wide Orbit
  • Purchase Orders
  • Traffic Control
  • Order Entry
  • Troubleshoot
  • Traffic System
  • LTL
  • Traffic Management
  • Sales Orders
  • Forwarders
  • Computer System
  • Program Logs
  • On-Time Delivery
  • Inventory Control
  • Freight Forwarders
  • Status Reports
  • Due Dates
  • Outbound Shipments
  • Account Management
  • Production Schedules
  • International Shipments
  • Master Control
  • Promotional Materials
  • Customer Orders
  • AES
  • Freight Invoices
  • Traffic Flow
  • BOL
  • Broadcast Schedules
  • DHL
  • Insertion Orders
  • Radio Station
  • Freight Rates
  • AS400
  • Freight Bills
  • FCL
  • Print Production
  • LCL
  • NAFTA
  • Freight Claims
  • Manage Timelines
  • Print ADS
  • EDI

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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