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Become A Traffic Operator

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Working As A Traffic Operator

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

What Does A Traffic Operator Do At Gannett Fleming, Inc.

* A subset of this work is receiving and monitoring information on traffic events and conditions from multiple sources such as: first responder scanner feeds, closed circuit television (CCTV) feeds, INRIX or Speed data, open source information (Social Media, News Reports), Statewide Knowledge Center, Pennsylvania State Police (PSP) watch reports, and information from transportation partners to identify traffic events; these events will be verified by established means, once verified a determination of effect of the transportation system will be analyzed.
* The after effect establishes situational awareness which formulates into a course of action; information will be inputted into the road condition reporting system (RCRS) system, Advanced Traffic Management System (ATMS), operating Intelligent Transportation Systems (ITS) equipment to assist first responders and the traveling public in ensuring throughput on the transportation system.
* Entering ticker/information for 511PA for Neighboring states and Partnering State Agencies
* Assesses and plans the collection and analysis of information according to transportation incident management needs.
* Gathers and assembles raw data from: databases, various open source resources, INRIX, Speed timing devices, RCRS and produces situational awareness reports.
* Coordinates communications with: law enforcement, PSP Watch Officers, emergency response and incident management entities, PennDOT personnel, and others concerning transportation issues and events.
* Verifies reported events with Department personnel, PSP, and the Pennsylvania Emergency Management Agency (PEMA).
* Determines the severity level of an incident and executes the appropriate incident response protocols, policies, and procedures based on existing and predicted traffic conditions.
* Reviews and analyzes pre-scripted Dynamic Message Signs (DMS) information to ensure uniform and succinct messages for the traveling public.
* Operates ITS field devices; such as CCTV Cameras, DMS, and Highway Advisory Radio (HAR), to assist in the directing of traffic and disseminating incident information to the public.
* Reviews and assumes help desk tickets on: ATMS concerns, RCRS concerns, other software malfunctions, ITS device malfunctioning.
* Reviews, analyze, and enter information into the Road Condition Reporting System (RCRS) for recording, tracking, monitoring, and analysis of incidents.
* Collects, evaluates and prepares data needed to produce progress reports, operator logs, documents and matrices for STMC operations.
* Answers questions from county, district, region, and central office personnel pertaining to transportation events and conditions and associated actions.
* Participates, coordinates, and creates emergency transportation operations training to include PEMA professional training and National Incident Management System (NIMS) training.
* Performs other related work as required.
* Minimum Qualifications
* Two years of professional experience in the analysis of information that includes reporting upon conclusions and recommendations and,
* Two years of professional experience in receiving, gathering, organizing, and disseminating information in the transportation incident management world (traffic, air, water, or rail) and,
* One year of experience evaluating and coordinating information related to traffic data, incidents, or conditions.
* Knowledge of the principles and practices of emergency management, transportation incident management (traffic, air, water, and rail), the devices used for effective traffic control.
* Ability to read and interpret state and federal laws, PennDOT rules, regulations, and standard operating procedures.
* Must be able to read and understand road, route, and geographic maps.
* Communicate effectively verbally and in written form.
* Life at Gannett Fleming
* At Gannett Fleming, we believe in improving the lives of the people we serve.
* We believe in innovation and social responsibility.
* We believe in the diversity of our team and the creative solutions they provide.
* We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality.
* We believe in creating an environment where employees can thrive at home and at work.
* We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.
* Gannett Fleming is an Equal Opportunity Affirmative Action Employer, including veterans and disability status.
* Gannett Fleming Inc. will not sponsor an employment visa (e.g., H
* B visa), including any visa renewal during employment, for any candidate for this position.
* No relocation assistance will be provided for this position.
* Local residents will be given preference.
* NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.
* Location: Camp Hill, PA
* Working Hours: 8 AM – 5 PM
* Employment Status: Full
* Time
* Internal Requisition ID: 2018

What Does A Traffic Operator Do At Roy Jorgensen Associates, Inc.

* Manage traffic incident information in accordance with the applicable standard operating guidelines
* Disseminate pertinent traffic incident information via Dynamic Message Signs, Highway Advisory Radio, Text Messages and telephone communication
* Obtain and report traffic incident status information to and from multiple agencies
* Detailed documentation and reporting of incidents
* Notify supervisor of equipment or system malfunctions
* Provide outstanding customer service when responding to customer calls

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How To Become A Traffic Operator

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 


Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Traffic Operator jobs

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Traffic Operator Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Portuguese

  • French

  • German

  • Japanese

  • Italian

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Traffic Operator

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Traffic Operator Education

Traffic Operator

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Top Skills for A Traffic Operator


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Top Traffic Operator Skills

  1. Emergency Personnel
  2. Directory Assistance
  3. Outstanding Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Provide outstanding customer service when responding to customer calls.
  • VirginiaMonitored traffic flow on highways and intersections in southwest Virginia.
  • Activate and change Dynamic Message Signs(DMS) to include traveler info.
  • Maintained traffic information and input traffic patterns into computer.
  • Monitor traffic cameras to ensure traffic is flowing in a safe manner.

Top Traffic Operator Employers

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