Train attendant skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical train attendant skills. We ranked the top skills for train attendants based on the percentage of resumes they appeared on. For example, 23.2% of train attendant resumes contained guest service as a skill. Continue reading to find out what skills a train attendant needs to be successful in the workplace.

7 train attendant skills for your resume and career

1. Guest Service

Here's how train attendants use guest service:

Instructed new hires in safety procedures, guest service etiquette, and company values.
Implemented changes to daily operation of attraction regarding operational procedures in order to maintain efficiency and help provide better guest service.

2. Emergency Situations

Here's how train attendants use emergency situations:

Provided expedient service to the hospital staff and effectively managed rush orders for emergency situations within the hospital.
Resolved guest situations Kept area clean Maintained proper functioning of equipment Handled emergency situations and evacuations

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how train attendants use customer service:

Developed client relationships and earned reputation for delivering exceptional customer service.
Provided customer service and information during trip.

4. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how train attendants use safety procedures:

Explained and demonstrate safety procedures and safety equipment use.
Followed all safety procedures and emergency evacuation to ensure all protocols are being adhered to.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how train attendants use patient care:

Provide patient care to adult and adolescent psychiatric patients at a state psych hospital.
Certified Nursing Assistant with 3 years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.

6. Guest Satisfaction

Here's how train attendants use guest satisfaction:

Created and implemented training procedures for the SOP Manual Developed new thematic interactions to increase guest satisfaction
Catered first-rate table service and fostered guest satisfaction in a popular family-owned cozy breakfast restaurant during the busy summer season.

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7. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how train attendants use fda:

Worked along FDA guidelines and company standards.
Clean and sanitize cooking surfaces, equipment, kitchen and dining areas in accordance with Amtrak and FDA standards.

What skills help Train Attendants find jobs?

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List of train attendant skills to add to your resume

The most important skills for a train attendant resume and required skills for a train attendant to have include:

Guest Service
Emergency Situations
Customer Service

Safety Procedures
Patient Care
Guest Satisfaction

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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