Train caller full time jobs - 7 jobs

Store - CLEV-BROOKLYN, OH Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of store workload. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Achieve your KPI's; manage your team to achieve their role KPI's * Manage the visual merchandising standards in store and execution of feature space and seasonal layouts * Manage and execute the inventory management processes in store * Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Acknowledge customers, help locate product and provide solutions * Cross trained in Custom Framing selling and production * Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $17.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Association Services Office Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly requires an in-office presence. Assists in monitoring the call center team's productivity. Oversees the effective and efficient teamwork of all staff and may also be tasked with assisting with hiring, scheduling, and other leadership responsibilities, as needed. At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Essential Functions: Works closely with the team, motivating and coaching team members as needed, to positively affect performance. Keeps up to date with business development and changes in policy or procedures. Reports any issues or concerns to the Director of Call Center Operations Manages day-to-day line activities, prioritizes, and makes risk/impact assessments within existing processes and procedures. Answers inbound calls as needed or directed by the Director of Call Center Operations Ensures training and development plans are maintained for all team members. Uses association methodology, team input and own initiative to ensure attendance and daily goals are met. Supports the Director of Call Center Operations to highlight operational risks and areas for improvement. Keeps up to date with any industry changes affecting the business and relays this knowledge back to the team. Escalates any appropriate problems to senior management. Qualifications: High school diploma or equivalent. Must be at least 18 years of age. Minimum of 2 years' experience within a contact center environment required. Experience in customer service preferred. Ability to complete YUSA's Listen First training module. Excellent leadership and communication skills with the ability to work and communicate in a positive manner. Strong coaching and people-development skills through call listening, quality feedback, etc. Ability to deal with demanding customers and escalations. Proficient computer skills, including Microsoft Office. A strong commitment to nonprofit, mission-based work. Must be able to multi-task, problem solve and prioritize tasks. Ability to exercise poise, tactfulness, diplomacy and maintain confidentiality. Exemplifies YMCA values, leadership qualities and professional image. Enjoys building genuine relationships and is able to build rapport and credibility quickly. Genuinely cares about helping others reach their full potential. Ability to work flexible hours, including evenings and weekends, as well as overtime. Thrives working in a fast-paced work environment, strives to meet/exceed performance goals and has passion for the Y cause. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Embraces change and the opportunity to perform other related duties as assigned. Bilingual (English/Spanish) is desired, but not required.

Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact. Job Description We are seeking a Customer Service Trainer who will lead the development, implementation, and delivery of training programs designed to elevate our customer experience standards. This role ensures that new and existing team members are equipped with the communication, service, and operational skills necessary to support our clients and internal teams. The ideal candidate will bring structure, clarity, and consistency to our training processes while fostering a positive learning environment. Responsibilities Develop and deliver structured training programs for customer service representatives. Conduct onboarding sessions, workshops, and refresher trainings to maintain high service standards. Assess training needs and recommend improvements to materials, processes, and performance tools. Monitor employee performance post-training to ensure successful knowledge application. Collaborate with management to align training content with company procedures and customer expectations. Maintain accurate training documentation and support quality assurance initiatives. Qualifications Strong communication, presentation, and coaching abilities. Ability to create organized training materials and deliver content clearly. Strong problem-solving, analytical, and interpersonal skills. Ability to adapt training styles to diverse learning needs. Exceptional professionalism and commitment to high service standards. Additional Information Competitive salary within the range of $49,000 - $54,000 per year. Career advancement and growth opportunities within a fast-expanding company. Supportive and professional work environment. Skill development and continuous learning culture. Full-time position with long-term stability.

The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Friday. This position is Full Time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of questions. Check ID and Member barcodes into the system New member sign-up Take prospective members on a tour of the club Facilitate needed updates to members accounts Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Assist in maintaining the neatness and cleanliness of the club Assist in monitoring for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow Lost and Found Policy and turn in lost member property to the Club Manager immediately. Qualifications/Requirements Customer service background preferred Basic computer proficiency A passion for fitness and health Upbeat and positive attitude at all times Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Continual talking in person with members and answering incoming membership calls Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals during shift Clean and sanitize equipment and often used surfaces in the club Monitor club and assist members throughout entirety of shift

About Us At Shine Social Brand, we believe in delivering excellence through creativity, precision, and dedication. We are a forward-thinking company committed to innovation and professionalism, offering our clients premium solutions that help them grow and shine in a competitive market. Our team values collaboration, integrity, and continuous growth - making Shine Social Brand not just a workplace, but a space where ambition and opportunity meet. Job Description We are seeking a Customer Service Trainer to join our dynamic team in Cincinnati, OH. The ideal candidate will be responsible for designing and delivering impactful training sessions that equip our customer service professionals with the knowledge, communication techniques, and confidence to provide outstanding service. This position plays a key role in shaping the standards of excellence that define Shine Social Brand. Responsibilities Develop and conduct engaging training programs for new and existing customer service staff. Evaluate team performance and identify opportunities for improvement through coaching and feedback. Collaborate with department leaders to design strategies that enhance service quality and customer satisfaction. Maintain up-to-date training materials aligned with company goals and customer expectations. Monitor progress and report on training effectiveness using performance metrics. Qualifications Qualifications Strong communication and presentation skills. Ability to inspire and motivate others to achieve excellence. Excellent organizational and problem-solving abilities. Professional demeanor with a focus on delivering high-quality results. A passion for learning and developing others in a collaborative environment. Additional Information Benefits Competitive annual salary ($55,000 - $60,000) Opportunities for career growth and advancement Supportive and professional work environment Skill development through continuous learning programs Full-time, on-site position in Cincinnati, OH

Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact. Job Description We are seeking a Customer Service Trainer who will lead the development, implementation, and delivery of training programs designed to elevate our customer experience standards. This role ensures that new and existing team members are equipped with the communication, service, and operational skills necessary to support our clients and internal teams. The ideal candidate will bring structure, clarity, and consistency to our training processes while fostering a positive learning environment. Responsibilities Develop and deliver structured training programs for customer service representatives. Conduct onboarding sessions, workshops, and refresher trainings to maintain high service standards. Assess training needs and recommend improvements to materials, processes, and performance tools. Monitor employee performance post-training to ensure successful knowledge application. Collaborate with management to align training content with company procedures and customer expectations. Maintain accurate training documentation and support quality assurance initiatives. Qualifications Strong communication, presentation, and coaching abilities. Ability to create organized training materials and deliver content clearly. Strong problem-solving, analytical, and interpersonal skills. Ability to adapt training styles to diverse learning needs. Exceptional professionalism and commitment to high service standards. Additional Information Competitive salary within the range of $49,000 - $54,000 per year. Career advancement and growth opportunities within a fast-expanding company. Supportive and professional work environment. Skill development and continuous learning culture. Full-time position with long-term stability.