Train caller full time jobs

Patient Access Liaison/Call Center Rep Full-Time Days, Clinical Access Center Potential Opportunity to work from home after 30-60 day onsite training Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Summary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Provides a high level of customer service to present a positive impression of Summa Health. Minimum Qualifications: 1. Formal Education Required: a. High school diploma/GED required b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred. 2. Experience and Training Required: a. One (1) year experience performing customer service or general office support experience in any industry preferred. b. Contact or call center experience preferred. c. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus 3. Other Skills, Competencies and Qualifications: a) Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity. b) Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook) c) Demonstrates communication, organizational and interpersonal skills. d) Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging fellow team members. e) Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment. f) Attentiveness to detail. g) Organizational Competencies: Appearance, Attitude, Courtesy, Concern, Communication, Teamwork, Safety. h) Functional Competencies: Customer Service Orientation, Access Operations, Quality & Compliance Management, Physician & Patient Relations, Documentation & Reporting, Employee Engagement i) Personal Attributes: Customer Focus, Adaptability and Flexibility, Ability to understand and follow directions, Communication, Professionalism, Enthusiasm, Positivity, Integrity/ethical standards, Results-oriented, Organizational skills with strong attention to detail. 4. Level of Physical Demands: a. Ability to sit or stand for extended periods up to 12 hours depending on location b. Work weekends, evenings, and holidays as assigned c. Reliable Transportation required d. Ability to adjust work hours to meet business demands as required Equal Opportunity Employer/Veterans/Disabled $17.43/hr - $20.92/hr The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical. Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits. * Basic Life and Accidental Death & Dismemberment (AD&D) * Supplemental Life and AD&D * Dependent Life Insurance * Short-Term and Long-Term Disability * Accident Insurance, Hospital Indemnity, and Critical Illness * Retirement Savings Plan * Flexible Spending Accounts - Healthcare and Dependent Care * Employee Assistance Program (EAP) * Identity Theft Protection * Pet Insurance * Education Assistance * Daily Pay

Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact. Job Description We are seeking a Customer Service Trainer who will lead the development, implementation, and delivery of training programs designed to elevate our customer experience standards. This role ensures that new and existing team members are equipped with the communication, service, and operational skills necessary to support our clients and internal teams. The ideal candidate will bring structure, clarity, and consistency to our training processes while fostering a positive learning environment. Responsibilities Develop and deliver structured training programs for customer service representatives. Conduct onboarding sessions, workshops, and refresher trainings to maintain high service standards. Assess training needs and recommend improvements to materials, processes, and performance tools. Monitor employee performance post-training to ensure successful knowledge application. Collaborate with management to align training content with company procedures and customer expectations. Maintain accurate training documentation and support quality assurance initiatives. Qualifications Strong communication, presentation, and coaching abilities. Ability to create organized training materials and deliver content clearly. Strong problem-solving, analytical, and interpersonal skills. Ability to adapt training styles to diverse learning needs. Exceptional professionalism and commitment to high service standards. Additional Information Competitive salary within the range of $49,000 - $54,000 per year. Career advancement and growth opportunities within a fast-expanding company. Supportive and professional work environment. Skill development and continuous learning culture. Full-time position with long-term stability.