Automatically apply for jobs with Zippia

Upload your resume to get started.

Train operations manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Karen Kus,

Nina Woodard

Below we've compiled a list of the most critical train operations manager skills. We ranked the top skills for train operations managers based on the percentage of resumes they appeared on. For example, 11.5% of train operations manager resumes contained customer service as a skill. Continue reading to find out what skills a train operations manager needs to be successful in the workplace.

15 train operations manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how train operations managers use customer service:

Facilitated training for personnel to develop their skills and expertise in providing outstanding customer service and managing store operations.
Gained extensive customer service and community relations experience through a working relationship with Disney Hotels & Resorts.

2. OSHA

Here's how train operations managers use osha:

Controlled all Safety Programs including OSHA logs, Background Checks, Qualifications, Workers Compensation, and Drug and Alcohol Testing.
Served as dock manager & station training manager as well as the station OSHA safety advocate and station compliance officer.

3. PowerPoint

Here's how train operations managers use powerpoint:

Evaluated operational status and prepared PowerPoint briefings for senior leaders and staff personnel.
Designed and delivered PowerPoint presentations to multiple levels of Army organizations.

4. Training Materials

Here's how train operations managers use training materials:

Provided leadership and project coordination for curriculum developers and instructors to achieve world-class training materials and services.
Tested and trained on new system and developed training materials for training and certification coordinators.

5. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how train operations managers use continuous improvement:

Developed continuous improvement teams to improve recovery, start-up/shut-down performance and cost reduction with immediate results.
Owned Corporate Operations Excellence Process to include business improvement, project management and continuous improvement.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how train operations managers use pos:

Created new training program to implement retrofit of POS (Point of Sale) cash register and computer system.
Train new associates on Point-Of-Sale (POS) transactions & inventory control procedures.

Choose from 10+ customizable train operations manager resume templates

Build a professional train operations manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your train operations manager resume.

7. Logistical Support

Here's how train operations managers use logistical support:

Maximized efficiency training personnel to accomplish missions with reduced equipment and supplies reducing logistical support saving time and money.
Provided administrative & logistical support for 14 personnel.

8. Process Improvement

Here's how train operations managers use process improvement:

Analyzed and consulted with other departments to determine learning gaps and process improvements
Facilitated process improvement initiatives to facilitate enhancements to instructional programs.

9. Training Sessions

Here's how train operations managers use training sessions:

Introduced weekly management and supervisors training sessions on Lean manufacturing to streamline all aspects of food production/warehouse operation.
Marketed, sold and conducted introductory certified personal training sessions.

10. Training Operations

Here's how train operations managers use training operations:

Implemented numerous tracking tools to increase accountability and transparency of maintenance, supply, and training operations.
Participated in enterprise-wide daily virtual meetings with other Master Site Trainers and Central Training Operations Manager.

11. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how train operations managers use loss prevention:

Interact daily with corporate support groups, national call centers, Loss Prevention, Credit and Field Operations.
Revised new procedures for the Risk Control and Loss Prevention Manuals in 2001.

12. Training Events

Here's how train operations managers use training events:

Prepared and executed battalion S-3 operations for multiple battalion military exercises and training events.
Coordinated with outside agencies to obtain training events and educational and professional schools.

13. Development Programs

Development programs are steps of activities backed up by a strategic plan of structured programs to yield, positive developmental outcomes. Development programs can be in various forms, and they spread across employee development, child development, and social development.

Here's how train operations managers use development programs:

Developed and implemented a Leaders Development Program for six subordinate companies which increased the overall effectiveness of mid level superiors.
Facilitate comprehensive training and development programs, instilling proficiency and operational readiness to groups of up to 7,425 individuals.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how train operations managers use human resources:

Provided extensive analysis of retention trends, working alongside human resources and facility recruiting team.
Coordinated requirements for human resources.

15. LMS

Here's how train operations managers use lms:

Identify and manage implementation of projects designed to meet unique regulatory compliance requirements during ongoing implementation of enterprise-wide LMS.
Ensured all recruiters use the LMS to increase their knowledge and maximize available technology.

5 Train Operations Manager resume examples

Build a professional train operations manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your train operations manager resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Train Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on train operations manager resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What train operations manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young train operations managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a train operations manager stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all train operations managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of train operations manager skills to add to your resume

The most important skills for a train operations manager resume and required skills for a train operations manager to have include:

Customer Service
OSHA
PowerPoint
Training Materials
Continuous Improvement
POS
Logistical Support
Process Improvement
Training Sessions
Training Operations
Loss Prevention
Training Events
Development Programs
Human Resources
LMS
Training Classes

Training Curriculum
Personnel Actions
Professional Development
Direct Reports
Training Courses
Training Effectiveness
Technical Training
ELearning
Led Training
Corrective Action
Training Manuals
Training Schedules
Training Programs
Upper Level Management
Performance Evaluations
Training Management System

Inventory Control
Operational Readiness
Staff Training
Product Knowledge
Hazardous Materials
Training Development
Performance Reviews
DOD
Career Development
Quality Standards
SharePoint
Regulatory Compliance
Disciplinary Actions
Customer Complaints
Army Training

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs