What does a train operations manager do?
A Train Operations Manager is a management professional who is responsible for managing training programs for employees of an organization. This manager is required to design all training materials and manuals to improve the individual and team quality scores so that they can achieve their business objective goals. The manager must develop and implement training programs to ensure the maximum effectiveness of employees and management forces. This manager should also gather feedback and surveys from employees to determine learning gaps and process improvements.
Train operations manager responsibilities
Here are examples of responsibilities from real train operations manager resumes:
- Manage workforce evaluation system and coordinate with logistics agencies to ensure immediate support for operations.
- Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
- Conduct all site safety training relating to OSHA, NFPA, EPA and system safety policies, procedures and programs.
- Serve as dock manager & station training manager as well as the station OSHA safety advocate and station compliance officer.
- Design and conduct training lectures using Microsoft PowerPoint.
- Coordinate treatment of members mentally and physically impair during combat.
- Evaluate operational status and prepare PowerPoint briefings for senior leaders and staff personnel.
- Maintained/Update trailers information with dispatchers to according to logistics schedules in computer system.
- Coordinate and implement site security/intelligence, operations, and activities to ensure protection of USAF assets and personnel.
- Used dual focus of sales management and operational excellence to reduce payroll expenses while addressing labor policy concerns and promoting performance.
- Balance daily STAR/MAC ATM transactions and initiate transaction adjustments/corrections to customer accounts to accurately reflect balances.
- Conduct counter surveillance and reconnaissance missions that support DIA information gathering capabilities.
- Optimize processing and ensure accuracy of accounts payable function using QuickBooks.
Train operations manager skills and personality traits
We calculated that 12% of Train Operations Managers are proficient in Customer Service, OSHA, and PowerPoint. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Train Operations Managers that have these skills listed on their resume here:
- Customer Service, 12%
Facilitated training for personnel to develop their skills and expertise in providing outstanding customer service and managing store operations.
- OSHA, 8%
Controlled all Safety Programs including OSHA logs, Background Checks, Qualifications, Workers Compensation, and Drug and Alcohol Testing.
- PowerPoint, 7%
Evaluated operational status and prepared PowerPoint briefings for senior leaders and staff personnel.
- Training Materials, 6%
Provided leadership and project coordination for curriculum developers and instructors to achieve world-class training materials and services.
- Continuous Improvement, 5%
Developed continuous improvement teams to improve recovery, start-up/shut-down performance and cost reduction with immediate results.
- POS, 5%
Created new training program to implement retrofit of POS (Point of Sale) cash register and computer system.
Common skills that a train operations manager uses to do their job include "customer service," "osha," and "powerpoint." You can find details on the most important train operations manager responsibilities below.
Communication skills. One of the key soft skills for a train operations manager to have is communication skills. You can see how this relates to what train operations managers do because "top executives must be able to convey information clearly and persuasively." Additionally, a train operations manager resume shows how train operations managers use communication skills: "maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. "
Leadership skills. Another essential skill to perform train operations manager duties is leadership skills. Train operations managers responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Train operations managers also use leadership skills in their role according to a real resume snippet: "delivered leadership and professional development training to multiple groups"
Problem-solving skills. train operations manager responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "top executives need to identify and resolve issues within an organization." This resume example shows what train operations managers do with problem-solving skills on a typical day: "provided exemplary customer service skills through attentive listening and fully understanding the client needs before offering advice and solutions. "
Time-management skills. Another crucial skill for a train operations manager to carry out their responsibilities is "time-management skills." A big part of what train operations managers relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to train operations manager duties can be seen in an example from a train operations manager resume snippet: "monitor training schedules, coordinate resources, compose weekly objectives, and publish daily flight schedules to meet deadline objectives. "
The three companies that hire the most train operations managers are:
- C&S Wholesale Grocers6 train operations managers jobs
- Target4 train operations managers jobs
- Floor & Decor3 train operations managers jobs
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Compare different train operations managers
Train operations manager vs. Assistant manager of operations
An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.
While similarities exist, there are also some differences between train operations managers and assistant manager of operations. For instance, train operations manager responsibilities require skills such as "customer service," "osha," "training materials," and "continuous improvement." Whereas a assistant manager of operations is skilled in "sales floor," "front end," "cash handling," and "store associates." This is part of what separates the two careers.
Assistant managers of operations tend to make the most money working in the finance industry, where they earn an average salary of $65,818. In contrast, train operations managers make the biggest average salary, $81,784, in the technology industry.The education levels that assistant managers of operations earn slightly differ from train operations managers. In particular, assistant managers of operations are 5.4% less likely to graduate with a Master's Degree than a train operations manager. Additionally, they're 0.5% less likely to earn a Doctoral Degree.Train operations manager vs. Manager, center operations
The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that train operations manager responsibilities requires skills like "customer service," "training materials," "pos," and "logistical support." But a manager, center operations might use other skills in their typical duties, such as, "infrastructure," "standard operating procedure," "patients," and "project management."
Managers, center operations may earn a lower salary than train operations managers, but managers, center operations earn the most pay in the manufacturing industry with an average salary of $68,400. On the other hand, train operations managers receive higher pay in the technology industry, where they earn an average salary of $81,784.In general, managers, center operations achieve similar levels of education than train operations managers. They're 1.0% less likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for train operations managers in the next 3-5 years?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Train operations manager vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from train operations manager resumes include skills like "osha," "powerpoint," "training materials," and "logistical support," whereas a general manager of operations is more likely to list skills in "develop team," "financial statements," "logistics," and "payroll. "
When it comes to education, general managers of operations tend to earn similar degree levels compared to train operations managers. In fact, they're 1.7% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Train operations manager vs. Assistant store manager/operations manager
An assistant store manager/operations manager is responsible for supervising the overall store operations, ensuring the highest customer satisfaction, and managing the staff's performance. Assistant store managers/operations managers strategize techniques to enhance the team's productivity and efficiency. They also identify business opportunities by conducting market research that would generate more revenue resources for the business and increase profits. An assistant store manager/operations manager assists the customers with their inquiries and concerns, resolve complaints, and process replacements and refunds as necessary.
Even though a few skill sets overlap between train operations managers and assistant store manager/operations managers, there are some differences that are important to note. For one, a train operations manager might have more use for skills like "osha," "powerpoint," "training materials," and "continuous improvement." Meanwhile, some responsibilities of assistant store manager/operations managers require skills like "front end," "store operations," "sales floor," and "direct supervision. "
The average resume of assistant store manager/operations managers showed that they earn lower levels of education compared to train operations managers. So much so that theyacirc;euro;trade;re 7.7% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.7%.Types of train operations manager
Updated January 8, 2025
