Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$87k-103k yearly est. 14d ago
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Smartsheet Specialist - Product Launch Support
JMD Technologies Inc.
Trainer job in Cambridge, MA
Title: Smartsheet Specialist - Product Launch Support
Employment Type: Contract (4+ Months - potential to extend)
Status: Accepting Candidates
About the Role
This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions.
Key Responsibilities
Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities.
Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks.
Provide real-time visibility into progress, resource allocation, and issue escalation.
Partner with cross-functional and global stakeholders to align launch execution and milestones.
Support strong project governance and operational execution in a fast-paced environment.
Qualifications
3+ years of experience in project management and operational planning.
Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking).
Experience supporting product launch or commercialization initiatives.
Strong communication, organization, and stakeholder management skills.
Exposure to pharma, biotech, or life sciences environments preferred.
Compensation (MA Pay Transparency)
Estimated hourly range: $50-$53/hr (W-2).
Final rate within this range will be based on skills, experience, and interview results.
$50-53 hourly 5d ago
Airline Training Coordinator
Alliance Ground International, LLC 4.3
Trainer job in Boston, MA
Ensure training is performed consistently and is conducive to learning; perform ad hoc station training as needed. Serve as liaison with insurance company on both pre- and post-loss control in absence of Regional Safety Manager; maintain information Training, Airline, Coordinator, Safety Manager, Administrative
$49k-71k yearly est. 2d ago
Industry Training Coordinator
Opus 4.6
Trainer job in Shrewsbury, MA
We're seeking a Training Coordinator to support inspector programs by coordinating training, maintaining records, and providing administrative support. This role works closely with station representatives and inspectors to ensure smooth operations and compliance with program standards.
Location: Shrewsbury, MA
Schedule: Mon-Fri 8a-5p
Pay: $21.00 - $26.00 per hour (based on experience)
Job Purpose
This position is responsible for coordinating and supporting day-to-day activities related to station and inspector programs, including applications, documentation, training coordination, and administration of the electronic certificate program. The role serves as a point of contact between the organization and station owners/managers, supporting successful program certifications and recertifications, compliance efforts, and alignment with established program requirements.
Responsibilities
Coordinate inspector training activities in accordance with established procedures, including:
Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy.
Scheduling training sessions and notifying applicants of assigned dates and locations.
Maintaining and updating training curricula, rosters, and related materials as directed.
Track and document training participation and outcomes.
Assist with updates to policies and procedures under guidance of leadership.
Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support.
Maintain accurate and updated inspector records in administrative databases.
Respond to inquiries from station personnel in a timely and professional manner.
Review and process inspector applications in accordance with established program standards.
Monitor training participation and assist stations and inspectors with training profiles.
Assist with financial reconciliation related to training sessions.
Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems.
Work with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed.
Support inspector training sessions, including classroom setup, material distribution, and logistical preparation.
Participate in continuous improvement and customer satisfaction initiatives, including activities within the company's Quality Management System (QMS).
Provide input as requested based on assigned responsibilities.
Performs other duties as required.
Qualifications
High school diploma or equivalent required, college degree preferred.
Strong interpersonal skills including effective listening and the ability to interact professionally with customers and colleagues.
Excellent verbal, written, and organizational skills.
Experience with working with Microsoft Office products (Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills.
Comprehensive knowledge of service station/repair industry a plus.
$21-26 hourly 1d ago
Facilitator
TTA (The Training Associates
Trainer job in Boston, MA
A Massachusetts-based early childhood organization is seeking a highly skilled Autism & Early Childhood Training Facilitator to support its growing population of children on the autism spectrum. Staff urgently need hands-on, practical training that goes beyond awareness to truly actionable classroom strategies and stronger collaboration with ABA providers and early intervention specialists.
This opportunity is ideal for a mission-driven expert who understands the realities of under-resourced environments and can provide real-world tools, coaching, and ongoing support that immediately improves teacher confidence and classroom success.
This engagement prioritizes:
Moving from theory to practice
Providing immediately implementable strategies
Strengthening collaboration with ABA professionals and early intervention teams
Delivering interactive, engaging learning experiences
Delivery Timing: The client has preferred daily training availability from 2:45-3:45 PM, with additional coaching occurring during program hours.
Talent Must-Haves
Deep expertise in Autism Spectrum Disorders and ABA principles
Strong early childhood education background
Proven experience translating theory into practical classroom strategies
This is a 1099 Contract role.
$41k-69k yearly est. 5d ago
Banking Job Training Program
Year Up United 3.8
Trainer job in Quincy, MA
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- Business Operations
- IT Support
- Investment Operations
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Quincy, MA-02171
$33k-37k yearly est. 4d ago
Training Specialist II
Advocates 4.4
Trainer job in Westborough, MA
$55,000-$60,000
The Training & Development Specialist facilitates trainings in core certifications and other areas of professional development; schedules and maintains a catalogue of trainings and facilitators and works in collaboration with the training and development team to ensure a robust employee training program.
Monday through Friday 9a-5p, on-site
Minimum Education Required Bachelor's Degree Responsibilities
Deliver trainings to employees using a variety of instructional techniques. Trainings to include CPR/First Aid, Crisis Intervention, New Hire Orientation, and additional trainings as required.
Ensure continuous quality improvement through observations, assessments, mentorship, and coaching of facilitators. Ensure facilitators maintain appropriate credentials and certifications to conduct trainings.
Assist in the creation and development of training curriculums that meet the needs of the organization and are aligned with the agency values and mission.
Develop training calendar and ensure sessions and courses are entered into the Learning Management System. Schedule additional facilitators and interpreters, as needed.
Assist in maintenance of the LMS. Add course content, monitor attendance records, update employee training data., generate reports.
Provide support to employees in the use of the Learning Management System.
Submit training attendance records to third party vendors to obtain certificates.
Maintain required certification to train in CPR/First Aid and crisis management.
Attend and actively participates in supervision and staff meetings.
Adhere to all principles related to the Advocates Way.
Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights Policy.
Perform all duties in accordance with agency policies and procedures.
Strictly follow all agency Performance Standards.
Qualifications
BA in Education, Human Services or related field.
1-2 years' experience in training or human services.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Excellent written, verbal, interpersonal and presentation skills that engage adult learners.
Must have strong computer skills. Experience with Microsoft Office- PowerPoint required. Familiarity with or willingness to learn to use Learning Management Systems.
Ability to maintain confidentiality of information
High energy level, superior interpersonal skills, ability to work independently as well as part of a team.
Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times.
Must have strong organizational skills and attention to detail.
Must be able to perform each essential duty satisfactorily.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$55k-60k yearly Auto-Apply 12d ago
Corporate Trainer
Granite Telecommunications LLC 4.7
Trainer job in Quincy, MA
We are seeking a dynamic and motivated Corporate Trainer with 1-2 years of experience in training facilitation and instructional design. This individual will play a key role in delivering engaging training programs to enhance teammate performance and drive operational excellence, with a heavy emphasis on working and developing new and existing sales teammates. The Corporate Trainer will be responsible for conducting new hire orientations, developing training materials, and leading both virtual and in-person sessions across multiple business functions.
Key Responsibilities:
* Deliver interactive and engaging training sessions for new hires and existing teammates across various departments, primarily focusing on onboarding and working with new and existing sales teammates.
* Design, update, and refine training programs to enhance effectiveness and engagement.
* Ensure training initiatives align with company goals, sales strategies, and stakeholder needs.
* Educate employees on our suite of products, services, and professional development topics.
* Utilize diverse training methodologies, tools, and technology to optimize learning outcomes.
* Partner with subject matter experts in sales, operations, and product development to maintain relevant and impactful training materials.
* Assess training effectiveness through evaluations, feedback, and post-training performance analysis.
* Maintain up-to-date knowledge of industry best practices and integrate innovative training methods.
* Continuously seek opportunities to improve training programs to enhance engagement and knowledge retention.
Qualifications:
* Minimum of two years of experience in corporate training, instructional design, or a related experience/field.
* Strong presentation and communication skills, with the ability to engage diverse learners.
* Experience assessing training needs and tailoring programs to meet business and employee development goals.
* Familiarity with learning management systems (LMS) and e-learning tools is a plus.
* Excellent organizational and project management skills.
* Ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
* Experience in the telecommunications industry.
* Knowledge of Granite's products and services.
* Experience in sales/customer engagement.
* Certification in training and development (e.g., CPTD, ATD).
Benefits:
* Competitive base salary
* Comprehensive benefits package, including health, dental, and retirement plans.
* Ongoing professional development and training opportunities.
* Annual President's Club Trip
* Collaborative and innovative work environment.
* Opportunity for career advancement within a rapidly growing company.
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
$55k-84k yearly est. 10d ago
Stage/Training
Major Food Brand 3.4
Trainer job in Boston, MA
Major Food Group is looking for experienced individuals to join our team. Please click on "Apply" to begin all necessary steps before training/stage.
$36k-61k yearly est. 60d+ ago
Training Specialist/Instructional Designer III - Partially Onsite in Hyannis, MA
Cape Cod 5
Trainer job in Barnstable Town, MA
Salary Grade: 17
The Training Specialist/Instructional Designer III designs, develops, and/or delivers/facilitates complete learning interventions (e.g., eLearning, instructor-led courseware, print and online performance support tools, job aids) using the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) process, as well as current learning theory and best practices, for customer service and sales skills, new system rollouts, system enhancements, new bank products, new rules & regulations, and compliance.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
Conduct analysis, design, develop, implement, evaluate, and maintain web-based (WBT), instructor-led (ILT), and hybrid training, as well as job aids (print based job aids, as well as online performance support tools).
Lead, support, or be a one-person team on training projects ranging from building singular “just-in-time” modules to overhauling complete curricula.
Conduct various analyses (e.g., root cause analyses, needs assessments, best practices or benchmarking studies) to determine if training is needed and, if so, to define the target audience, learning objectives, and measurements required for a successful learning intervention.
Design and develop high quality, interactive, and engaging courseware (WBT, ILT, & hybrid learning approaches).
Design and develop clear and concise procedures and basic knowledge management assets.
Lead lessons learned sessions, and apply learnings to process improvement designed to increase quality or efficiency of the Learning & Development Team and its members.
1b. Deliver/facilitate instructor-led courseware and workshops, serving as the primary or backup facilitator for new hires, as well as lead on targeted special assignments for specific audiences (e.g., new product or system training).
Time in 1a, 1b, or some combination of the two: 50-75%
Perform specialized support duties. Time: 10-25%
All Training Specialists share ongoing support to bank employees and the Learning & Development Team. Specialized support duties may include, but are not limited to:
Provide basic day-to-day LMS support to bank employees (e.g., resolve completion status issues, reset passwords) and Learning & Development Team (e.g., building, assigning, and scheduling courses).
Design, develop, and maintain questions and scenarios to support ongoing assessment and coaching of bank staff.
Provide individual and / or specialized coaching for employees experiencing specific performance problems relating to the Training Specialist's main area of focus or to employees who underperform in on-boarding or on the job.
Maintain and contribute to the Learning & Development Team intranet web site.
Professional Development. Time: 10%
Research and study various components of Instructional Design, including learning theory, graphic design and development, web design and development (HTML, CSS, JavaScript), production software (e.g., Photoshop, Illustrator, Premiere, Audition), and any area of the ADDIE model (Analysis, Design, Development, Implementation, & Evaluation).
Research and study various components of Human Performance Improvement, including Six Sigma, process improvement, organizational communication and development, performance support systems, knowledge management, procedural documentation, and change management.
Research and study various components of Instruction and Facilitation, including lecture, presentation and delivery strategies & techniques, small group facilitation, instructional activity debrief, discovery-based instruction, problem-based instruction, project-based instruction, ad hoc instructional activity development, common ice breakers, and energizers.
Share knowledge and skills with other team members (e.g., leading “brown-bag” sessions or presenting “teach-backs”).
Assist the Director of Learning & Development in the mentoring and professional development of other team members.
Lead and/or participate in project brainstorming sessions with team members assigned to different projects.
Administrative time. Time: 5%
Attend corporate and/or team meetings.
Generate standard reports.
QUALIFICATIONS:
EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)
BA/BS required, ideally in Business, Finance, Training, English, Communications, Instructional Design, or Education. Master's degree preferred.
KNOWLEDGE, SKILLS & ABILITIES:
Minimum of four years of relevant work experience; or equivalent combination of education and experience to include at least six years in sales, customer service, consumer lending, computer systems, and coaching others in a financial services organization.
The Training Specialist / Instructional Designer III should be able to do the following with light coaching and/or supervision & guidance:
Apply best practices in adult learning theory in the design of web-based and instructor-led training.
Conduct analyses using multiple data collection methodologies (e.g., observation, survey, interview, focus group).
Design and create well-structured and engaging instructional materials.
Write print materials (facilitator guides, learner guides, workbooks, job aids, etc.).
Write online materials (screen text, online procedures, interactive job aids and knowledge support tools).
Create well-designed online training screens and interactions.
Collaborate with other designers to create engaging training interventions.
Apply best practices in the facilitation of classroom instruction (e.g., lecture, presentation, leading discussion, steering problem-based learning, brainstorming, reflecting, redirecting, leveraging open and closed-ended questions, resolving classroom conflict, coaching).
o Manage time effectively across one or two projects and tasks.
Build effective relationships with subject matter experts, top performers, and managers across multiple levels within the bank.
Quickly come up to speed with knowledge of the financial industry, if needed.
Use a Windows-based PC at an expert-level.
Mid-level or higher mastery of Microsoft Word and PowerPoint preferred, but not required.
Mid-level or higher mastery of Adobe Photoshop preferred, but not required.
Familiarity with Articulate Storyline preferred, but not required.
Mid-level or higher mastery of SharePoint preferred but not required.
COMPETENCIES:
Must have cyber security awareness to protect the digital environment, the Bank, and customers.
Problem Solving
Dealing with Ambiguity
Written and Verbal Communication (clear, concise, and engaging)
Time Management
Demonstrate Courage
Drive for Results
Interpersonal Savvy
Customer Focus
Integrity and Trust
Self-Development
Creativity
Technology Savvy
$54k-83k yearly est. 60d+ ago
Part time learning designer
Global Channel Management
Trainer job in Boston, MA
Part time learning designer needs 5+ years of editorial and/or learning design experience
Part time learning designer requires:
Bachelor's degree or equivalent in education or relevant discipline.
3+ years of educational publishing experience.
3+ years of editorial and/or learning design experience
Prefer: 5+ years of educational publishing experience
5+ years of editorial and/or learning design experience
Subject-matter expertise in specific curriculum area(s) e.g. 9-12 Math, K-2 curriculum
Teaching experience helpful
Excellent writing and proofreading skills, with attention to detail
Excellent communication and organization skills
Very good decision-making and problem-solving skills
Ability to meet deadlines regularly and to highlight risks at early stages
Ability to work in a team environment
Passionate about creating engaging and effective (fun!) learning products
Strong organizational and time management skills
Strong computer skills, including MS Office products and company technology tools
Engagement Trainer Part Time
Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates.
Responsibilities:
Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol for contact and engagement with store management.
Understand store's engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team.
Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
Qualifications:
(Required) High School Diploma or GED or equivalent experience.
2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable.
Excellent customer service orientation.
Comfortable coaching for improvement from a positive point of view.
Self -starter and ability to work independently to achieve goals.
Ability to work effectively with management.
Must be comfortable engaging with the public, talking with consumers and recommending product sales.
Basic computer skills including familiarity with Word, Excel, and Internet usage.
Must pass online Food Safety training exam (all training hours will be paid for by the Company).
Compliance with all food safety requirements and regulations.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.
Essential Job Duties and Responsibilities
On-board new Event Specialists (ES)
Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol for contact and engagement with store management.
Coach the ES on the retailer's engagement model.
Coach the ES on how to file their paperwork.
Build relationships with the store management team.
Develop rapport with the store management team.
Understand store's engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team
Train and Develop existing ESs
Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES.
Review score card and coaching points with each associate's supervisor.
Administrative Work
Study product materials to develop product knowledge
Review event schedule
Attend trainings; products/ materials
Check voice mails, emails
Participate in scheduled calls with Supervisor/others as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.
Travel up to 20%
Minimum Qualifications
Education Level: (Required) High School Diploma or GED or equivalent experience
2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable
Skills, Knowledge and Abilities
Excellent customer service orientation
Problem solving skills
Comfortable coaching for improvement from a positive point of view.
Self -starter and ability to work independently to achieve goals
Ability to work effectively with management
Must be comfortable engaging with the public, talking with consumers and recommending product sales.
Excellent interpersonal skills, able to build and maintain relationships and trust with store management.
Dependable, reliable, integrity, goal oriented, and driven to succeed describe the successful Engagement Trainer
Excellent written communication and verbal communication skills
Basic computer skills including familiarity with Word, Excel, and Internet usage
Must pass online Food Safety training exam (all training hours will be paid for by the Company)
Compliance with all food safety requirements and regulations
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Not ready to apply? Connect with us for general consideration.
$36k-61k yearly est. Auto-Apply 7d ago
ERP Trainer
Flow Control Group 4.1
Trainer job in Boston, MA
We are looking for an energetic and knowledgeable ERP Trainer to support new and existing users of ERP's such as Epicor Prophet 21 and NetSuite. This role will focus on developing engaging training materials, delivering hands-on training sessions, and helping drive adoption of P21 modules across the organization.
Key Responsibilities:
Design and deliver training programs for ERP modules such as Order Entry, Purchasing, Inventory Management, service order entry, Production, AP/ AR, GL.
Develop instructional materials, manuals, SOPs, and eLearning content tailored to user roles (inside sales, warehouse, service, etc.).
Conduct remote and on-site training sessions during ERP go-lives, onboarding, and refresher periods.
Collaborate with the ERP implementation team to understand new features and changes that impact users.
Gather feedback from users to continuously improve training materials and methods.
Track user engagement, knowledge retention, and adoption metrics.
Qualifications:
5+ years of experience delivering ERP training, on Epicor P21 preferred.
Experience in adult learning principles, instructional design, and change management.
Excellent verbal and written communication skills.
Familiarity with training tools like Articulate, WalkMe, LMS platforms, or Microsoft PowerPoint.
Knowledge of distribution, warehouse, or service operations is a plus.
Bachelor's degree in Education, Business, or related field (or equivalent experience)
$36k-61k yearly est. 33d ago
Training Specialist II
Apidel Technologies 4.1
Trainer job in Providence, RI
Job Description
Reporting to the Supervisor of Training and QA in Customer Service Operations Support, the Training Specialist is responsible for the development and execution of the Rhode Island Energy Contact Center training curriculum, ensuring employees are fully equipped to deliver a best-in-class customer experience. This individual will create new, and improve upon existing, training resources and assets including Instructor Led Training (ILT) modules, standard operating procedures, job aids, assessments and supporting program execution information. The overall training program coordination, implementation, and reporting will be managed by the training team in alignment with newly developed and changing Customer and Product systems, tools, and procedures. Additionally, this individual will be responsible for identifying and continually driving enhancements to training material based on program effectiveness and evaluations, in alignment with evolving organizational priorities and strategy.
Callouts:
Looking for a Candidate that can develop content/deliver it.
A candidate that can become a subject matter expert.
In office in Cumberland, RI 5 days a week
Job Responsibilities
Organizes, develops, plans, and executes all facets of the RIE Contact Center training curriculum including instructor led training modules, procedure manuals, job aids, eLearning assets, and assessments for technical and operational training.
Facilitates instructor led and on-the-job training programs, demonstrations, meetings and workshops leveraging existing and new training resources, systems, and tools for the Contact Center and supporting functional teams.
Collaborates with operational and product teams to identify and solve for gaps in training curriculum, remaining aligned on future training requirements and or changes to established programs
Maintains and reports on program participation, assessment results, retraining requirements and suggested improvements to overall training program and strategy
Engages with functional leaders and teams to implement training program requirements and drive continuous enhancements to training programs and practices.
Develops and implements assessment criteria and process to evaluate overall program effectiveness and identify improvement opportunities
Remains up to date with, and leverages, the latest training methods, techniques, and learning management systems (LMS); striving to deliver a best-in-class training experience.
Builds strong internal and external relationships to gain and share best practice insight.
Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction, vendor training, and coordination of work amongst teams.
Education/ Experience
Bachelors degree or at least five years of progressive training experience. Utility experience is preferred but not required.
A demonstrated ability to create and facilitate technical and operational training programs and material for classroom and e-learning.
Ability to absorb information from a myriad of stakeholders and functions, develop creative/practical business and training solutions, and achieve desired, timely results in a highly technical, operational environment is required.
Excellent facilitation, organizational, and time management skills with the ability to manage multiple programs and stakeholders
A demonstrated knowledge of industry leading training methods, platforms, tools and learning management systems including proficiency in Microsoft Office and other related program software.
Preferred Qualifications
Possesses knowledge and understanding of Rhode Island Energys electric or gas policies, processes, systems, tariffs, and general practices and how to apply them effectively
Knowledge and understanding of customer experience and systems within a regulated environment
Exposure to Rhode Island regulations and policies
Capability Requirements
Understanding Others: When dealing with internal / external diverse stakeholders understanding what someone is saying or feeling, even if person is not clear, and can accurately predict how someone may respond
Impact and Influence: When working with employees to adapt the approach and consider what is important to the audience, tailoring message accordingly
Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations and helping with root cause analysis and problem solving.
$49k-69k yearly est. 4d ago
Training Specialist/Instructional Designer III - Partially Onsite in Hyannis, MA
Mutual Bancorp and Its Subsidiaries 3.8
Trainer job in Barnstable Town, MA
Salary Grade: 17
The Training Specialist/Instructional Designer III designs, develops, and/or delivers/facilitates complete learning interventions (e.g., eLearning, instructor-led courseware, print and online performance support tools, job aids) using the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) process, as well as current learning theory and best practices, for customer service and sales skills, new system rollouts, system enhancements, new bank products, new rules & regulations, and compliance.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
Conduct analysis, design, develop, implement, evaluate, and maintain web-based (WBT), instructor-led (ILT), and hybrid training, as well as job aids (print based job aids, as well as online performance support tools).
Lead, support, or be a one-person team on training projects ranging from building singular “just-in-time” modules to overhauling complete curricula.
Conduct various analyses (e.g., root cause analyses, needs assessments, best practices or benchmarking studies) to determine if training is needed and, if so, to define the target audience, learning objectives, and measurements required for a successful learning intervention.
Design and develop high quality, interactive, and engaging courseware (WBT, ILT, & hybrid learning approaches).
Design and develop clear and concise procedures and basic knowledge management assets.
Lead lessons learned sessions, and apply learnings to process improvement designed to increase quality or efficiency of the Learning & Development Team and its members.
1b. Deliver/facilitate instructor-led courseware and workshops, serving as the primary or backup facilitator for new hires, as well as lead on targeted special assignments for specific audiences (e.g., new product or system training).
Time in 1a, 1b, or some combination of the two: 50-75%
Perform specialized support duties. Time: 10-25%
All Training Specialists share ongoing support to bank employees and the Learning & Development Team. Specialized support duties may include, but are not limited to:
Provide basic day-to-day LMS support to bank employees (e.g., resolve completion status issues, reset passwords) and Learning & Development Team (e.g., building, assigning, and scheduling courses).
Design, develop, and maintain questions and scenarios to support ongoing assessment and coaching of bank staff.
Provide individual and / or specialized coaching for employees experiencing specific performance problems relating to the Training Specialist's main area of focus or to employees who underperform in on-boarding or on the job.
Maintain and contribute to the Learning & Development Team intranet web site.
Professional Development. Time: 10%
Research and study various components of Instructional Design, including learning theory, graphic design and development, web design and development (HTML, CSS, JavaScript), production software (e.g., Photoshop, Illustrator, Premiere, Audition), and any area of the ADDIE model (Analysis, Design, Development, Implementation, & Evaluation).
Research and study various components of Human Performance Improvement, including Six Sigma, process improvement, organizational communication and development, performance support systems, knowledge management, procedural documentation, and change management.
Research and study various components of Instruction and Facilitation, including lecture, presentation and delivery strategies & techniques, small group facilitation, instructional activity debrief, discovery-based instruction, problem-based instruction, project-based instruction, ad hoc instructional activity development, common ice breakers, and energizers.
Share knowledge and skills with other team members (e.g., leading “brown-bag” sessions or presenting “teach-backs”).
Assist the Director of Learning & Development in the mentoring and professional development of other team members.
Lead and/or participate in project brainstorming sessions with team members assigned to different projects.
Administrative time. Time: 5%
Attend corporate and/or team meetings.
Generate standard reports.
QUALIFICATIONS:
EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)
BA/BS required, ideally in Business, Finance, Training, English, Communications, Instructional Design, or Education. Master's degree preferred.
KNOWLEDGE, SKILLS & ABILITIES:
Minimum of four years of relevant work experience; or equivalent combination of education and experience to include at least six years in sales, customer service, consumer lending, computer systems, and coaching others in a financial services organization.
The Training Specialist / Instructional Designer III should be able to do the following with light coaching and/or supervision & guidance:
Apply best practices in adult learning theory in the design of web-based and instructor-led training.
Conduct analyses using multiple data collection methodologies (e.g., observation, survey, interview, focus group).
Design and create well-structured and engaging instructional materials.
Write print materials (facilitator guides, learner guides, workbooks, job aids, etc.).
Write online materials (screen text, online procedures, interactive job aids and knowledge support tools).
Create well-designed online training screens and interactions.
Collaborate with other designers to create engaging training interventions.
Apply best practices in the facilitation of classroom instruction (e.g., lecture, presentation, leading discussion, steering problem-based learning, brainstorming, reflecting, redirecting, leveraging open and closed-ended questions, resolving classroom conflict, coaching).
o Manage time effectively across one or two projects and tasks.
Build effective relationships with subject matter experts, top performers, and managers across multiple levels within the bank.
Quickly come up to speed with knowledge of the financial industry, if needed.
Use a Windows-based PC at an expert-level.
Mid-level or higher mastery of Microsoft Word and PowerPoint preferred, but not required.
Mid-level or higher mastery of Adobe Photoshop preferred, but not required.
Familiarity with Articulate Storyline preferred, but not required.
Mid-level or higher mastery of SharePoint preferred but not required.
COMPETENCIES:
Must have cyber security awareness to protect the digital environment, the Bank, and customers.
Problem Solving
Dealing with Ambiguity
Written and Verbal Communication (clear, concise, and engaging)
Time Management
Demonstrate Courage
Drive for Results
Interpersonal Savvy
Customer Focus
Integrity and Trust
Self-Development
Creativity
Technology Savvy
$57k-74k yearly est. 60d+ ago
Application Trainer
Brainlab
Trainer job in Boston, MA
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we're transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we're dedicated to making an impact.
Sound like you?
Join and grow with us.
Overview
The Radiotherapy On-Site Application Trainer will be responsible for training and supporting the following core products in the areas of IGRT and SGRT. The customer call points for the product portfolio primarily focus on Radiation Oncologists, Medical Physicists, Radiation Therapists, Dosimetrists and Administrators.
Job Description
Conduct on-site customer and classroom-based trainings on the use of radiotherapy products specifically ExacTrac Dynamic and ExacTrac Surface.
Provide on-site guidance and assistance to radiation therapists, physicians and medical physicists during patient treatments.
Deliver On-Site Applications Training (OAT) Courses.
Deliver a professional level of training to each customer.
Provide all of the necessary documents to the customer for Brainlab applications.
Provide detailed assessment of customer's initial and ongoing training needs and propose solutions to address the defined needs.
Maintain certification level for specific course delivery.
Continuous improvement of the knowledge regarding BL Products and the Clinical workflows.
Grow the Brainlab Education business and build the customer satisfaction toward the level of training provided by Brainlab.
Serve as product knowledge resource for respective applications.
Support the Instructional Design team with curriculum design of course materials.
Continuously improve Brainlab education procedures thereby increasing efficiency.
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees.
Set a professional example within the company.
Specific Responsibilities
Conduct on-site (in hospital) training to radiation therapists, physicians and medical physicists.
Support the customer in the use of the Brainlab Radiotherapy/Radiosurgery devices during Case Coverages.
Investigate and respond to field customer questions/requests.
Routinely review the content of customer training courses, and provide revisions with customer feedback.
Provide support for meetings and trade shows upon request.
Maintain effective communication with customers to understand problems and adequately troubleshoot issues.
Actively maintain all customer training documentation.
ExacTrac Dynamic
ExacTrac Dynamic unifies the power and precision of cutting-edge tracking technologies delivering high-precision treatments for a wide range of patient positioning and monitoring workflows including cranial, spine, lung, breast DIBH, and prostate. This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and reliable hybrid thermal surface by correlating the patient's heat signature to their reconstructed 3D surface structure. To achieve this, 300,000 3D surface points are acquired and matched to the heat signal generated by the thermal camera, creating another dimension to track their position. X-ray panels show more anatomy for easier orientation and interpretation of X-Ray images. At the same time, improved soft tissue contrast and enhanced read-out speed prevent motion blurring effects. Thanks to higher heat capacity, ExacTrac Dynamic X-Ray tubes support more automated, high frequency imaging. Deep integration with Elekta Versa HD™ in combination with HexaPOD™ and Varian Edge™ or TrueBeam™ with Perfect Pitch™ enable automated beam hold-repositioning and restarting treatment-from the linac console. Based on the indication, protocol or patient, X-Rays can be automatically or manually triggered for greater freedom. ExacTrac Dynamic allows you to position and monitor all your SRS, SBRT, and conventional radiotherapy patients.
Qualifications
Bachelor's Degree or higher preferably in Radiation Therapy, Medical Dosimetry, Medical Physics, Biomedical Engineering, or equivalent.
3-5 years of clinical experience in the field of Radiation Therapy preferred.
Technical training/education experience in a professional or academic environment, 2-3 years preferred.
Excellent organization and time management skills, and the ability to manage many work streams simultaneously.
Excellent written and oral communication skills.
High comfort level with software and technology in general.
Strong sense of professionalism, with the confidence to deal with people of all levels.
Works well in a team environment and individually.
Works with minimal supervision amidst ever changing priorities and demanding deadlines.
Committed to quality, with excellent attention to detail.
Maintains corporate confidentiality.
Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Willingness to travel frequently 50% - 75%+
Additional Information
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at:
****************
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Brainlab participates in E-Verify, more information can be found
here
. To also review the EEO Law Poster, please
click here
.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected]
.
$51k-77k yearly est. 18h ago
Application Trainer
Brainlab, Inc.
Trainer job in Boston, MA
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we're transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we're dedicated to making an impact.
Sound like you?
Join and grow with us.
Overview
The Radiotherapy On-Site Application Trainer will be responsible for training and supporting the following core products in the areas of IGRT and SGRT. The customer call points for the product portfolio primarily focus on Radiation Oncologists, Medical Physicists, Radiation Therapists, Dosimetrists and Administrators.
Job Description
Conduct on-site customer and classroom-based trainings on the use of radiotherapy products specifically ExacTrac Dynamic and ExacTrac Surface.
Provide on-site guidance and assistance to radiation therapists, physicians and medical physicists during patient treatments.
Deliver On-Site Applications Training (OAT) Courses.
Deliver a professional level of training to each customer.
Provide all of the necessary documents to the customer for Brainlab applications.
Provide detailed assessment of customer's initial and ongoing training needs and propose solutions to address the defined needs.
Maintain certification level for specific course delivery.
Continuous improvement of the knowledge regarding BL Products and the Clinical workflows.
Grow the Brainlab Education business and build the customer satisfaction toward the level of training provided by Brainlab.
Serve as product knowledge resource for respective applications.
Support the Instructional Design team with curriculum design of course materials.
Continuously improve Brainlab education procedures thereby increasing efficiency.
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees.
Set a professional example within the company.
Specific Responsibilities
Conduct on-site (in hospital) training to radiation therapists, physicians and medical physicists.
Support the customer in the use of the Brainlab Radiotherapy/Radiosurgery devices during Case Coverages.
Investigate and respond to field customer questions/requests.
Routinely review the content of customer training courses, and provide revisions with customer feedback.
Provide support for meetings and trade shows upon request.
Maintain effective communication with customers to understand problems and adequately troubleshoot issues.
Actively maintain all customer training documentation.
ExacTrac Dynamic
ExacTrac Dynamic unifies the power and precision of cutting-edge tracking technologies delivering high-precision treatments for a wide range of patient positioning and monitoring workflows including cranial, spine, lung, breast DIBH, and prostate. This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and reliable hybrid thermal surface by correlating the patient's heat signature to their reconstructed 3D surface structure. To achieve this, 300,000 3D surface points are acquired and matched to the heat signal generated by the thermal camera, creating another dimension to track their position. X-ray panels show more anatomy for easier orientation and interpretation of X-Ray images. At the same time, improved soft tissue contrast and enhanced read-out speed prevent motion blurring effects. Thanks to higher heat capacity, ExacTrac Dynamic X-Ray tubes support more automated, high frequency imaging. Deep integration with Elekta Versa HD™ in combination with HexaPOD™ and Varian Edge™ or TrueBeam™ with Perfect Pitch™ enable automated beam hold-repositioning and restarting treatment-from the linac console. Based on the indication, protocol or patient, X-Rays can be automatically or manually triggered for greater freedom. ExacTrac Dynamic allows you to position and monitor all your SRS, SBRT, and conventional radiotherapy patients.
Qualifications
Bachelor's Degree or higher preferably in Radiation Therapy, Medical Dosimetry, Medical Physics, Biomedical Engineering, or equivalent.
3-5 years of clinical experience in the field of Radiation Therapy preferred.
Technical training/education experience in a professional or academic environment, 2-3 years preferred.
Excellent organization and time management skills, and the ability to manage many work streams simultaneously.
Excellent written and oral communication skills.
High comfort level with software and technology in general.
Strong sense of professionalism, with the confidence to deal with people of all levels.
Works well in a team environment and individually.
Works with minimal supervision amidst ever changing priorities and demanding deadlines.
Committed to quality, with excellent attention to detail.
Maintains corporate confidentiality.
Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Willingness to travel frequently 50% - 75%+
Additional Information
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: ****************
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ******************.
$51k-77k yearly est. 20d ago
Orientation & Training Pharmacy Specialist
Dana-Farber Cancer Institute 4.6
Trainer job in Boston, MA
The Pharmacy Orientation & Training Specialist plays a pivotal role in the development, management, and execution of orientation and training programs for the Department of Pharmacy staff at DFCI. This individual ensures the effective delivery of training activities, which includes the creation, planning, organization, scheduling, and coordination of onboarding processes for new pharmacy employees. The role demands exceptional organizational skills to navigate the complex environment of pharmacy services. A key focus of this position is the specialized training for sterile compounding and oncology infusion pharmacy services. Additionally, the specialist may assist in managing the departmental competency program in accordance with regulatory standards.
The ideal candidate will exemplify leadership qualities through efficient time management, effective work organization, and prioritization. Reporting to the Pharmacy Manager of Orientation, Training & Competency, the specialist is expected to demonstrate accountability, initiative, and responsibility, serving as a role model for the clinical and operational staff within their care areas.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
PRIMARY DUTIES AND RESPONSIBILITIES:
+ Facilitate comprehensive orientation and training for DFCI pharmacists and technicians, ensuring a seamless onboarding experience.
+ Coordinate and conduct orientation sessions for all pharmacy new hires.
+ Provide any group or individual training on the use of electronic health records and become a certified EPIC Beacon trainer via DFCI credentialing process.
+ Provide additional training on techniques and departmental procedures as the need arises.
+ Design and implement targeted oncology pharmacy training programs to enhance staff oncology knowledge and competency and support their professional development.
+ Develop and maintain standardized training materials and resources for pharmacists and technicians.
+ Identify and create opportunities for staff engagement in the orientation, training, and education of pharmacy colleagues.
+ Collaborate with the Nursing Professional Development team to establish an interprofessional orientation and training program.
+ Develop educational content within Learning Management Systems such as DialogEDU & HealthStream.
+ Stay current with pharmacy practice trends and serve as a professional exemplar to staff.
+ Maintain competency in chemotherapy order verification by staffing oncology infusion at least one shift per week as needed.
Distribution of Responsibilities: Patient Care: 20% Administrative Duties: 30% Teaching: 40% Miscellaneous: 10%
**MINIMUM JOB QUALIFICATIONS:**
The Pharmacy Orientation & Training Specialist must meet the following requirements to be hired and maintain their position in the Pharmacy Department at DFCI.
+ Bachelor of Science in Pharmacy or Doctor or Pharmacy degree from an accredited college of Pharmacy. Advanced certifications are preferred (e.g., BCOP, BCSCP).
+ 5 years of hospital pharmacy with 3 years of experience in oncology (inpatient or ambulatory infusion) is required. Additional experience in sterile compounding is highly preferred.
OR
+ Completion of a PGY1 hospital pharmacy practice residency plus 3 years in oncology practice.
OR
+ Completion of a PGY2 oncology pharmacy residency plus 1 year in oncology practice.
+ Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Competent in chemotherapy order evaluation and verification, demonstrating thorough understanding and adherence to safety protocols and best practices in oncology pharmacy.
+ Proficient in relevant technology (Epic Beacon) and office software (Microsoft Excel, Word, PowerPoint), with the ability to master Learning Management Systems.
+ Knowledge of regulatory standards including those set by the Joint Commission, USP 797, USP 800, Massachusetts Board of Pharmacy, and Department of Public Health.
+ Skilled in prioritizing and organizing work, even under stress and tight deadlines.
+ Strong problem-solving abilities, with a proactive approach to challenges and the discernment to escalate issues when necessary.
+ Team-oriented with a collaborative spirit, supporting colleagues to achieve organizational objectives.
+ Adaptable to shifting priorities and responsibilities in a dynamic work environment.
+ Meticulous attention to detail in all administrative tasks to ensure accuracy and precision.
+ Discretion in handling sensitive information, maintaining confidentiality and professionalism.
+ Effective management of calendars, appointments, and schedules to meet deadlines.
+ Excellent communication skills, both verbal and written, with the ability to engage professionally with a diverse range of individuals.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$127,700.00 - $149,500.00
$127.7k-149.5k yearly 11d ago
Training Specialist
Crystal Springs Inc. 4.0
Trainer job in Freetown, MA
Job Description
Why Join Crystal Springs? Crystal Springs provides high-quality residential and educational services that support the growth and well-being of children and adults with diverse needs. We are committed to creating a safe, nurturing environment that fosters individual development and helps each individual reach their full potential. Crystal Springs team members can expect:
Impactful Work: Make a meaningful difference in the lives of children with diverse needs.
Supportive Environment: Work within a team that values collaboration, professionalism, and personal growth.
Professional Development: Access to ongoing training and opportunities for career advancement.
Comprehensive Benefits: We offer a competitive salary and benefits package, including health insurance, retirement plans, and more.
Crystal Springs is dedicated to creating a nurturing environment where people will be treated with dignity, respect, care, and compassion supporting them to achieve their greatest potential while becoming contributing members of the community.
Join Our Team as a Training Specialist at Crystal Springs!
Crystal Springs is looking for a dedicated and experienced training specialist to assist with identifying organizational training needs and develops, delivers, and evaluates training programs to improve employee skills and company performance. This role involves creating instructional materials, leading workshops, onboarding new staff, and ensuring the workforce remains competitive through continuous skill development and alignment with company goals.
Under the supervision of the Director of Training & Development, the Training Specialist will:
Essential Functions:
Contributes to the development, interpretation and implementation of standards, objectives, policies and procedures for Crystal Springs
Participates in employee training and development with both new and existing employees
Evaluates training needs across all disciplines in light of those standards
Under the supervision of the Director of Training & Development, the Training Specialist will:
Develop new or revise existing orientation and in-service programs
Present training initiatives that take into account the various learning styles of adult based participants
Become certified as an instructor in Heartsaver First Aid and CPR, Non-violent Crisis Intervention with Advanced Physical Skills, Basic Human Rights, & DDS Fire Safety
Evaluate training programs by means of verbal and/or written feedback; consultation; observation
Contribute to the enhancement of agency-wide communication by means of training initiatives as well as participation in projects.
Participate in training programs which enhance or maintain professional skills
Participate in Department Team meetings
Cooperate and participate in internal investigations
Personal Characteristics:
Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, employees, consultants and community members.
Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
Ability to work as an effective change agent.
Professional documentation and communication skills, as well as demonstrated organizational skills.
Ability to negotiate and resolve differences.
Ability to function under pressure in a fast-paced human service environment.
Ability to be flexible, open and responsive to ongoing industry changes.
Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.
Language/Communication Skills:
Language: English; conversational capacity in Portuguese or Spanish preferred, but not necessary.
Reading Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and government regulations.
Writing Skills: Ability to write clearly, professionally, and comprehensively, with use of accurate spelling, grammar, and syntax.
Computer Skills: Ability to work comfortably within Microsoft Windows network environment and general knowledge of Excel and Word. Ability to learn and become competent in payroll and other Human Resources applications. Ability to use e-mail. Ability to work within the HCSIS network.
Oral Skills: Ability to clearly express ideas orally, and able to meaningfully and effectively present ideas to others individually and in small or larger groups.
Environmental Conditions:
Duties are performed indoors and outdoors. Some duties are performed in a rehabilitation pool.
Supervisory Responsibilities:
No supervisory responsibilities
Directly responsible to and supervised by Director of Training & Development.
Other Requirements:
Must hold a valid driver's license for more than one year and be ready, willing and able to drive the Company's wheelchair and/or mini vans safely according to Massachusetts driving laws;
Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
Qualifications:
A bachelor's degree in a related field is preferred but not required. The degree can be waived with 1 to 3 years of supervisory experience or at least 3 years of direct support experience supporting children or adults with developmental disabilities.
COME JOIN OUR TEAM!
Benefits - Outstanding Benefits Package
*
Benefits eligibility after 90 day waiting period and must work 30 hours or more per week to be qualify
Medical Plans (HMO) - 70% employer paid for full-time employees
Medical plans include HRA (Health Reimbursement Arrangement)
50% of the deductible is company paid!
Dental and Vision insurance is available
Flexible Spending Accounts - save on medical expenses and dependent care!
403(b) Retirement Savings Plan - Save for your future!
100% Employer paid Basic Life Insurance
100% Employer paid AD&D and LTD - Voluntary Life and AD&D is also available
EAP - Employee Assistance Program
Generous Paid Time Off and Sick Time
11 company paid holidays
Paid training
Wisely Direct Deposit (get paid up to two days earlier)
Statement of Nondiscrimination:
Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.
License/Certification:
Driver's License (Required)
Work Location: One location
At Crystal Springs, we hire people seeking to make a difference in the lives of people with disabilities, people who are caring, compassionate, and wanting to make a difference. We believe a diverse workforce with a wide array of backgrounds, including ethnicity, race, gender and religion drives success at Crystal Springs. Apply today to see what kind of difference you can make!
Crystal Springs, Inc.
38 Narrows Road
Assonet, MA 02702
**************
******************************
Crystal Springs is an equal opportunity employer, and we are committed to creating a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability, or any other federal, state, or local protected class.
Statement of Nondiscrimination
Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.
Employees will be expected and required to perform all essential functions with or without accommodation. Crystal Springs will make reasonable accommodation in compliance with state and federal disability laws.
Job Posted by ApplicantPro
$56k-81k yearly est. 2d ago
AI Trainer - Advanced Arabic Fluency (Boston)
Prolific 4.2
Trainer job in Boston, MA
AI Trainer - Advanced Arabic Fluency
Prolific is not just another player in the AI space - we are building the biggest pool of quality human data in the world.
Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills.
The role
We're looking for Advanced Arabic Speakers to help train and evaluate cutting-edge AI models. If you have the necessary experience, we'll send you a quick test to assess your skills and suitability for AI tasks. If successful, you'll be invited to join Prolific as a Domain Expert participant, where you'll get paid to train and evaluate powerful AI models.
Researchers looking for your skills tend to pay $30/hr per AI task completed. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter.
What you'll bring
Advanced language skills and verifiable experience as being fluent in Arabic.
A willingness to take our skills verification test to assess your suitability for our Domain Expert participant pool
Strong attention to detail and the ability to concentrate on complex tasks for up to one hour at a time
A reliable and fast internet connection and access to a computer
A willingness to self-declare your earnings, as our participants are self-employed
A Paypal account to receive payment from our clients
What you'll be doing in the role
Completing AI training tasks such as analyzing, editing, and writing in Arabic
Judging the performance of AI in performing Arabic prompts
Improving cutting-edge AI models
Why Prolific is a great platform to join as a Domain Expert participant
Joining our platform as a Prolific participant will give you the chance to influence the AI models of the future. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home.
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breath and the best of humanity.
Links to more information on Prolific
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Privacy Statement
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
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