Top Trainer Skills

Below we've compiled a list of the most important skills for a Trainer. We ranked the top skills based on the percentage of Trainer resumes they appeared on. For example, 20.0% of Trainer resumes contained Training Programs as a skill. Let's find out what skills a Trainer actually needs in order to be successful in the workplace.

The six most common skills found on Trainer resumes in 2020. Read below to see the full list.

1. Training Programs

high Demand
Here's how Training Programs is used in Trainer jobs:
  • Partnered with management and supervisors to assess inter-departmental training needs and created and implemented training programs for over 30 remote facilities.
  • Coordinated with legal counsel when training programs required modification due to regulatory and statutory changes in the debt collection industry.
  • Capitalized on industry expertise in creating and implementing training programs, materials and operating procedures for loan officers and processors.
  • Collaborated with Cardiologists and successfully built training programs that improved the patients' cardiovascular function and overall fitness.
  • Developed, facilitated and delivered training programs for property claim handlers including Personal Lines and Commercial Lines Insurance.
  • Assess effectiveness of training programs using Kirkpatrick Evaluation Model and make recommendations for training enhancements to stakeholders.
  • Designed training programs as assigned during new business start-up, new associate orientation and retraining initiatives.
  • Collaborated with corporate leadership to analyze training requirements and to manage and implement training programs.
  • Performed attitude surveys, supervisory studies, and conducted management/supervisory training programs at all levels.
  • Designed and delivered training programs in professionalism, communication, hospital reimbursement and leadership development.
  • Develop and execute training programs to enhance productivity reduce overtime and improve cost effectiveness.
  • Developed different training programs according to individual educational plans in accordance with teacher training
  • Participated in the development, implementation and evaluation of Project Access training programs.
  • Facilitated Career Focus workshops for students Instructed self-directed job search classes Enhanced training programs
  • Provided training programs focused primarily on management, communication and leadership skills.
  • Developed and coordinated training programs to promote teamwork and enhance professional growth.
  • Developed, implemented and maintained comprehensive training programs for the business unit.
  • Compile statistical data regarding training programs to illustrate content & equipment effectiveness.
  • Facilitated and taught intermediate and advance level property claim training programs.
  • Conduct training programs in order to develop and maintain desired animal behaviors

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2. Customer Service

high Demand
Here's how Customer Service is used in Trainer jobs:
  • Helped individuals reach their fitness and competitive goals by utilizing advanced, scientifically-based programming techniques while also providing exceptional customer service.
  • Managed training to new delivery professionals in company guidelines and operational procedures, vehicle maintenance safety and upkeep and customer service.
  • Collaborated with managers and delivered agent performance reviews, improving customer service by providing applicable and actionable feedback to agents.
  • Reviewed new hire curriculum to determine gaps; recommended modifications on customer service / retention and computer software segments.
  • Developed, implemented and modified training program to ensure effectiveness of programs delivered to call center/customer service personnel's.
  • Provided quality customer service to potential members and current business partners to communicate LifeSimple's mission and business strategy
  • Provided excellent customer service * Effectively troubleshoot and repaired computers * Optimized computer performance * Kept a clean workplace
  • Facilitated and expedited resolution of problems that arise with customer hardware/software through collaboration with ScriptPro Customer Service.
  • Interfaced professionally with customer service representatives, claims, auditing, accounting and training departments.
  • Completed voluntary customer service training to enhance customer satisfaction and improve productivity within Member Services.
  • Trained multiple employees on exceeding customer service expectations, and communicated effectively with teammates.
  • Demonstrated superb customer service skills with an eye toward delivering a memorable restaurant experience.
  • Created several departmental forms utilized to enhance recurrent sales and customer service training.
  • Gained excellent customer service experience and became well versed in communicating with vendors.
  • Monitored and coached Customer Service Sales Representatives' telephone interactions with customers.
  • Develop training schedules and materials for new Customer Service Representatives.
  • Received multiple awards for excellent customer service and company loyalty.
  • Marketed to potential members and exemplified excellent customer service.
  • Provide supervisory support to call center customer service agents.
  • Provided excellent customer service to up-line supply chain customers.

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3. Training Classes

high Demand
Here's how Training Classes is used in Trainer jobs:
  • Develop and deliver knowledge-based, performance-based training classes on medical records / documentation use in investigation and negotiation of injury claims.
  • Conducted orientation classes for new-hires; ensured that all new-hires completed and submitted appropriate documentation/paperwork to begin training classes.
  • Enhanced staff development and performance through facilitation of training classes supporting call center employees, including management personnel.
  • Developed and presented further education classes and led one-on-one training classes for all replenishment systems.
  • Conduct training classes promoting behavior modification through the use of positive reinforcement techniques.
  • Conducted training classes by presenting job-specific, contract-specific, and generic software applications.
  • Provided training classes on diversity awareness to university staff and faculty.
  • Facilitated Service-to-Sales training classes, consistently achieving the top sales results.
  • Facilitated training classes - set correct expectations and improved performance.
  • Created and implemented curriculum development for employment training classes.
  • Facilitated instructor led training classes for managers and supervisors.
  • Co-developed/Co-edited new material and courses for Checker/Cashier Training classes.
  • Conducted training classes for new customer service representatives.
  • Facilitated new hire training classes for directory assistance.
  • Conducted training classes improving office productivity.
  • Have numerous general manufacturing training classes.
  • Conduct training classes for telecommunications systems.
  • Instructed Microsoft Office Products, Keyboarding, and Customer Service training classes for different corporate organizations in the Greater Charleston Area.
  • Fostered positive working relationships with project teams to understand new capabilities and learn new business processes before developing the training classes.
  • Coordinated and facilitated training classes on an ongoing basis such as New Hire Training and Delivering Best in Class Service Training.

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4. Safety Procedures

high Demand
Here's how Safety Procedures is used in Trainer jobs:
  • Analyzed revised and initiated comprehensive security safety procedures to protect employee and company assets from internal and external sources.
  • Educated corporate staff regarding health and safety procedures, engineering and operating standards.
  • Maintained safety of employees and customers by following safety procedures.
  • Provided training for various company safety procedures and policies.
  • Implement safety procedures following company and government regulations.
  • Prepared, implemented and oversaw safety procedures.
  • Followed safety procedures for transporting goods.
  • Interpreted and implemented safety procedures.
  • Ensured safety procedures were followed.
  • Trained new employees through classwork, hands on experience, teaching processing merchandise, quality control, marking and safety procedures.
  • Teach them proper safety procedures, keep a steady work flow, and provide hand held devices for work environment.
  • Worked as a picking trainer for fourteen years instructing new hires in material handling and warehouse operations including safety procedures.
  • Insure understanding of all tasks to be performed, as well as company rules and regulations, and safety procedures.
  • Provide new hires with park training focusing on proper guest interaction, park navigation, and park safety procedures.
  • Trained employees on the proper use of tools, safety procedures and methods and procedures for various positions.
  • Trained CDL and non-CDL drivers the company routes to transport workers to the refinery and refinery safety procedures.
  • Train new personnel on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
  • Maintain clean, orderly and safe work environment and ensure proper safety procedures are used at all times.
  • Trained Cast Members on the proper display of merchandise techniques, cash handling, and safety procedures.
  • Trained new employees with plate setups, cooking specifications, clean as you go and safety procedures.

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5. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Trainer jobs:
  • Pioneered an Inter-Rater Reliability auditing process for data Coordinators to ensure compliance with Health Services policies and government regulations.
  • Composed and administered employee performance improvement plans as necessary and followed-up to ensure compliance with goals and requirements.
  • Served as departmental training liaison to ensure compliance with regulatory training requirements.
  • Manage complex issues and ensure compliance within documented guidelines
  • Communicated with attorneys/vendors to ensure compliance.
  • Develop, lead, and motivate staff of various positions to ensure compliance with appropriate bank, regulatory and legal requirements.
  • Developed, planned, and supervised in-service training activities for MFD personnel to ensure compliance with accepted fire safety standards.
  • Identified, isolated, and corrected routine and emergency outages of assigned equipment to ensure compliance with all job standards.
  • Reported to management team to ensure compliance with training standards and verify that new staff completed requisite training sessions.
  • Maintained equipment and reviewed products in individual stores to ensure compliance with company standards and state health codes.
  • Identified and designed special fixtures to ensure compliance of all required test parameters including part and BOM creation.
  • Conduct regular safety and environmental site audits to ensure compliance with applicable policies, procedures, and laws.
  • Collaborated with behavior analysts and other treatment providers to ensure compliance with and development of IEP goals.
  • Trained staff on campaigns and also monitored staff to ensure compliance with the campaigns rules and regulations.
  • Monitor company and independent driver's electronic logs on a daily basis to ensure compliance.
  • Conducted inspections of each phase of instruction and to ensure compliance with applicable curriculum.
  • Audit employee and client files to ensure compliance with State and Federal Regulations.
  • Support COTR functions or contractor oversight to ensure compliance with the contract.
  • Monitored telephone calls to ensure compliance with company rules and FDCPA.
  • Create, update, and audit training records to ensure compliance.

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6. Company Policies

high Demand
Here's how Company Policies is used in Trainer jobs:
  • Conducted demonstrations and presentations on execution of effective and efficient personal and vehicle searches in compliance with company policies and procedures.
  • Recognized further training needs and made recommendations to take disciplinary actions by following applicable company policies and procedures.
  • Maintained up-to-date knowledge of company policies retention techniques, and problem resolution to retain customer loyalty and satisfaction.
  • Created and published comprehensive department training & resource manual memorializing relevant company policies and procedures.
  • Provided excellent customer service and remained knowledgeable of all company policies regarding food and non-foods.
  • Attended management staff meetings to review company policies, guest complaints and enhance company productivity
  • Manage appropriate classroom conduct and compliance to company policies and standard operating procedures.
  • Created distribution reference manual detailing company policies and procedures governing the distribution department.
  • Participate in disciplinary actions to associates who break company policies or guidelines.
  • Operate all company equipment according to company policies and safety standards.
  • Mentored aspiring trainers following company policies and training procedures.
  • Trained Communication Specialists on company policies and procedures.
  • Conducted orientation for all new employees to stress the basics of each job and what the company policies and standards are.
  • Design, plan and facilitate orientation and training programs for new hires on company policies, benefits and insurance industry standards.
  • Trained new employees on company policies, how to use equipment, sorting and reloading bulk deliveries into routed delivery trucks.
  • Trained new and current employees on company policies regarding food safety, work ethics, facility safety, and guest service
  • Trained new Cashiers for 4 new stores the company was opening, on company policies and procedures for their position.
  • Promoted to Trainer, and assisted in training new employees company policies and procedures for regular service and private events.
  • Utilized company policies and procedures to accurately perform daily duties while monitoring daily activities for work groups of 10+ employees.
  • Train current call center employees as to company policies, procedures, and applications for the transition Customer Experience Team.

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7. Food Preparation

high Demand
Here's how Food Preparation is used in Trainer jobs:
  • Trained personnel on Customer Service Procedures, Food Preparations
  • Trained new staff and demonstrated excellence in food preparation
  • Supervised food preparation and inventory staff.
  • Trained new employees on food preparation and proper food storage method and building maintenance to ensure a safe and clean environment.
  • Guided and mentored cooks in improving food preparation, garnishing, and presentation standards for both simple and complex dishes.
  • Perform food preparation and service tasks such as cooking, clearing tables, serving food and drinks when necessary.
  • Trained new hires on the basic health and safety rules along with food preparation guidelines while assisting customers.
  • Cleaned and sanitized all food preparation equipment and ensured that they are kept in safe and operable condition.
  • Trained new associates in the areas of food preparation, bread baking, taking orders, and cashiering.
  • Trained employees in food preparation, service, sanitation, safety procedures, as well as cashier responsibilities.
  • Trained new hires in all procedures of customer service, cashiering, food preparation and order taking.
  • Trained local teams in correct facility procedures, safety codes, proper food preparation and customer service.
  • Follow procedures for safe food preparation, assembly and presentation, resolve complaints professionally and promptly.
  • Trained, coached and mentored new employees in corporate operations including food preparation, storage and service
  • Enforced compliance with safety regulations regarding food preparation, serving, and maintenance of equipment.
  • Managed cash transactions, light food preparation, and other customer facing and service positions.
  • Provided food preparation, menu planning, and cooking classes for children in residence.
  • Trained new managers in food preparation, register system, and overall restaurant operations.
  • Trained staff on menu knowledge, sequence of service, and proper food preparation.
  • Informed trainee of detailed menu descriptions, food preparations, and cooking methods.

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8. Powerpoint

high Demand
Here's how Powerpoint is used in Trainer jobs:
  • Developed communication and training materials, including PowerPoint presentations, course books, information kits and email newsletters.
  • Designed creative/interactive PowerPoint presentations for various sized audiences to ensure needs and resources of serviced population are met.
  • Designed, developed, and prepared print related materials for training seminars in addition to PowerPoint presentations.
  • Generated training by developing PowerPoint presentations which were presented to clients and internal staff explaining company services.
  • Revised new-hire orientation presentation through visually appealing, better flowing and informative PowerPoint presentations.
  • Instruct classes and facilitate seminars utilizing Microsoft PowerPoint presentation for prospective Resource Families.
  • Experienced utilizing PowerPoint for Trained new employees and explained protocols clearly and efficiently.
  • Created PowerPoint presentations for additional training needs for each injection molding facility.
  • Freelance PowerPoint Developer: Self-running animated presentations for small business window display.
  • Designed efficient training material and user documentation, including PowerPoint presentations.
  • Assisted in developing training material for supervisor using Microsoft PowerPoint.
  • Updated and developed training materials as needed using PowerPoint.
  • Performed word processing, created and prepared PowerPoint presentations
  • Converted existing 35mm-slide presentations to MS PowerPoint presentations.
  • Developed and presented training material via PowerPoint presentation.
  • Developed presentations for seminars, using PowerPoint.
  • Created PowerPoint presentations and Production Reports for Analysts
  • Performed meetings using Microsoft PowerPoint.
  • Created and updated PowerPoint presentations.
  • Designed and delivered PowerPoint presentations.

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9. Data Entry

high Demand
Here's how Data Entry is used in Trainer jobs:
  • Educated and trained computer data entry positions for a medium sized electronic bill-pay company.
  • Provided training to new employees including membership data entry and premium billing reconciliation.
  • Performed data entry to document client observations, interventions and planned activities.
  • Performed training data entry for approximately 190 base personnel records.
  • Trained Data Entry personnel on policy endorsement and cancellation entry.
  • Trained a cohort of new data entry employees with direct supervision and quality control during their first four weeks of employment.
  • File charts, answer phones, schedule appointments, complete data entry, prepare invoices, and mail out information.
  • Contacted insurance companies, billing and data entry, made necessary adjustments on accounts, and corrected incorrect billing.
  • Trained new Data Entry employees how to correctly input aviation historical records into the ULLS-A (E) database.
  • Maintain files, documents, spreadsheets, data bases and do data entry for the programs I oversee.
  • Lead trainer for the past 3 years, conducting projects involving spread sheets and data entry.
  • Composed new guidelines for data entry that had been implemented and now used by the department.
  • Develop and administer training programs to the organization's data entry associates and new hires.
  • Supervised data entry clerks to implement the Bill of Materials portion of the MRP package.
  • Answered questions, processed data entry, scheduled donor appointments and other duties as necessary.
  • Performed data entry on Credit Application while taking information from the customers over the phone.
  • Trained Data Entry associates to enter and verify alpha numeric data from customer instructions.
  • Trained data entry operators and did refresher training for those operators struggling with quality.
  • Bed count accountability, documentation and data entry of night shift RA office work.
  • Performed data entry, monitored production flow of product, Replaced and tested parts.

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10. Lesson Plans

high Demand
Here's how Lesson Plans is used in Trainer jobs:
  • Developed lesson plans as standard modular pieces allowing for lab leadership to determine adequate training for each specific laboratory role.
  • Developed criminal investigation and forensic curriculum to include lesson plans and power points.
  • Provide customer training on Xerox copying/products using standardized lesson plans and curriculum.
  • Researched and created lesson plans by utilizing various curriculum resources.
  • Created and implemented lesson plans and completed weekly personnel evaluations.
  • Developed lesson plans and completed trainee evaluations every week.
  • Collaborated with teacher to create differentiated lesson plans.
  • Developed and disseminated weekly lesson plans to teachers.
  • Assist in revising, updating lesson plans and exercise books to reflect the most recent changes updated to a SharePoint platform.
  • Developed sample lesson plans from textbook curriculum * Designed and directed hands on workshops for teachers to learn innovative English teaching methods
  • Utilize prepared lesson plans and student materials to provide end-user training on the DoD Clinical inpatient health record system - ESSENTRIS.
  • Incorporated changes to curriculum, lesson plans and collaborated with team members to review list of scheduled attendees prior to class.
  • Compiled lesson plans utilizing the various training exercises, altering them when necessary to assist students in reaching their intended goals.
  • Developed, implemented and managed lesson plans, examinations, and practical exercises with a 100% completion rate of students.
  • Updated classroom training materials such as student handouts, lesson plans, overhead slides, and practical exercises as required.
  • Devised lesson plans and prepared training schedules for 60 employees, 10 more than former manager and with same success.
  • Create adult learner lesson plans to engage and maintain the attention of end users in the ambulatory clinical environments.
  • Developed lesson plans for two-hour soccer sessions and coached children ages 5 to 11 during this winter soccer camp.
  • Created numerous training materials from scratch, including new lesson plans; deployed highly innovative methods of motivating employees.
  • Researched, identified, and developed suitable textbooks and learning materials (essays, stories, lesson plans).

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11. Osha

high Demand
Here's how Osha is used in Trainer jobs:
  • Interpreted and demonstrated OSHA safety training requirements Amended training manual to reflect corporate policies and procedures.
  • Performed periodic inspections of safety equipment and working environment in accordance with OSHA guidelines.
  • Ensured OSHA compliance while facilitating committees on Safety, Continuous Improvements and Educational Initiatives.
  • Followed infection control procedures and OSHA regulations.
  • Provided leadership in developing measures and practices that prevent accidents and ensure compliance with OSHA, EPA, & DOT regulations.
  • Update the Powered Industrial Truck and the Crane and Hoist Programs to bring them into alignment with OSHA CFR 1910 standards.
  • Designed and administered the cargo training program with curriculum including cargo security, hazardous materials, USDA, and OSHA elements.
  • Received superior rating as unit safety officer ensuring 80 man unit complied with all OSHA and Department of Defense safety regulations.
  • Delivered authorized OSHA standards training 10 Hr., 30 Hr., 500, and 501 for construction and general industry.
  • Train new teammates on proper packing procedures, safety in the warehouse, OSHA, and keeping their area clean.
  • Developed a full curriculum for required training under OSHA 29 CFR 1910.120 - Hazardous Materials Handling and Emergency Response.
  • Designed and implemented training programs for quality assurance standards and skills training for 45 employees including HIPAA and OSHA.
  • Moved throughout the 41 schools in the Southwest area checking to make sure employees were trained up to OSHA standards
  • Process OSHA applications, trainer requests for student cards, requests for information via phone or mail.
  • Provide OSHA 10 & 30 construction training for various construction and service companies in the metro Atlanta area
  • Train new drivers in commercial vehicle safety, all safety reviews/training including OSHA and Workers Compensation.
  • Trained all outbound team members on all department relevant equipment and maintained OSHA certifications and records.
  • Served as OSHA Trainer and ICVC (Impact of Crime on Victims) class facilitator.
  • Served as primary trainer for many areas of the business, including OSHA subject matter.
  • Trained employees in cleaning and sanitizing the work area within the standards set by OSHA.

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12. New Associates

high Demand
Here's how New Associates is used in Trainer jobs:
  • Created feedback and progress reports regarding development for on boarding new associates and provided official information on a SharePoint database.
  • Monitor new associates in department and evaluate individual ability to meet production expectations.
  • Prepared new associates for equipment training, transportation safety and distribution procedures.
  • Evaluate new associates progress and make recommendations regarding the continuation of employment.
  • Conducted orientation and training for new associates on warehouse equipment.
  • Guide new associates through potential career paths within the organizational hierarchy
  • Communicate quality and productivity standards to new associates.
  • Experienced in conducting orientation training for new associates.
  • Trained New Associates Receiving Clerk Sorting/KittingStocking ClerkRF ScannerWarehouse Associate
  • Trained new associates on products/services and department operations.
  • Conducted orientation classes to familiarize new associates with company policies and procedures, and to complete necessary paperwork for new employees.
  • Trained new associates in a variety of areas, took catering orders and helped customers who had any questions or concerns.
  • Trained new associates at the jewelry department for correct procedures of handling jewelry and being friendly and polite to customers.
  • Started out as an associate helping customers file claims on their Debit/ATM cards, assisted new associates in their training.
  • Trained new associates in various tasks, including opening and closing procedures, operating cash register and dining room duties.
  • Trained new associates on how to use the cash register and how to greet and communicate efficiently with costumers.
  • Compiled weekly progress report documentation for new associates to provide management with a clear view of associates' development.
  • Follow new hire progress and on the job training of New associates for the first three months of employment.
  • Trained new associates on company production standards, company policies and procedures for new associates to meet labor standards.
  • Train new associates on the use of the computerized billing system and basic third party billing policies and procedures.

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13. Training Manuals

high Demand
Here's how Training Manuals is used in Trainer jobs:
  • Coordinated firm wide training initiatives, including needs assessments, developing training manuals/material, scheduling, and facilitating sessions/training delivery.
  • Prepared training manuals and conducted training classes of member association personnel for the Special Assets Management accounting department.
  • Developed and organized training manuals, multimedia visual aids, and other educational materials.
  • Developed, organized and updated instructional training manuals and materials and activities.
  • Planned, designed, organized and evaluated mediation curriculum and training manuals.
  • Performed training sessions on corporate policies and facilitated testing of training manuals.
  • Implemented professional development classes and training manuals for staff technology awareness.
  • Created training manuals targeted at resolving difficult customer issues.
  • Developed training manuals, training newsletters, departmental websites
  • Developed training manuals to mirror standard operating procedures.
  • Developed training manuals and conducted training sessions.
  • Developed training manuals and Power Point presentations.
  • Developed training manuals and evaluations.
  • Developed and approved training manuals.
  • Designed and executed training manuals, plans and checklists to ensure consistent training for Leaders, Administrative Assistants and new employees.
  • Organized, reviewed, and edited training manuals, visual aids, and other educational materials for accuracy and policy compliance.
  • Created Training Manuals (Hard and Soft copies) for each area based on Responsibilities and Duties - created training videos.
  • Visited job site to review operation and wrote training manuals on how to operate the machines that made the products.
  • Entered and maintained all training recorded into the data base as well as developing and maintaining the training manuals used.
  • Designed and implemented training manuals in specific service areas * Supervised and developed Subject Matter Experts in adult learning techniques.

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14. Technical Support

high Demand
Here's how Technical Support is used in Trainer jobs:
  • Increased employee retention by lauding achievements, offering advanced technical support and customer service assistance.
  • Provided operator and maintenance training and technical support for optical potato defect sorting system.
  • Provided on-call assistance and technical support to transition employees to the independent-agent status.
  • Developed and managed existing and new hire customer and technical support representatives.
  • Manage operation of equipment and machinery ; Provide technical support when necessary.
  • Facilitate new hire and continuing education classes for new technical support representatives.
  • Provided developmental support for computer based systems, and technical support.
  • Provided strong and proficient technical support of newly installed technologies.
  • Provided technical support to end users by troubleshooting operating difficulties.
  • Spearheaded development of highly successfully customer and technical support solutions.
  • Provided technical support and assistance in troubleshooting system issues.
  • Facilitate new hire training classes for telecommunications technical support.
  • Provided technical support for production/test and customer service.
  • Provided technical support including software installation and troubleshooting.
  • Trained on business systems and technical support applications.
  • Provide continuing technical support for circuit troubleshooting.
  • Provided technical support for North Carolina customers.
  • Organized and developed technical support training materials.
  • Collaborated with technical support to training material.
  • Provided internal technical support for software.

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15. Computer System

average Demand
Here's how Computer System is used in Trainer jobs:
  • Provided surveillance, combat identification, weapons control, tactical data link management, communications and computer system management.
  • Appointed as staff representative to handle computer system demonstrations for prospective and current plan sponsor marketing presentation.
  • Conducted university tours for new students* Maintained maintenance on all equipment* Uploaded new students in computer system
  • Provided subject matter expertise for development and support of company propriety computer system.
  • Provided technical training to hospital staff on a newly implemented computer system.
  • Assisted in facilitating the development or conversion of LuminX computer system.
  • Trained customer inquiry specialists on the computer system and customer-service skills
  • Help implement new computer system into an operating factory.
  • Managed and monitored computer systems and active campaigns.
  • Maintained the computer systems and associated peripherals.
  • Mastered computer system for automated order taking.
  • Performed training in all US Arrow facilities, new employee orientation, job specific training, warehouse equipment and computer systems.
  • Developed and implemented training manual and training strategy for rolling out new computer system for 145 stores and the corporate office.
  • Used POS system and other available computer systems to itemize and monitor customer purchases ensuring accurate guest counts and sales.
  • Answered any questions new hires had about members' accounts or how to complete a transaction with the computer system.
  • Developed recipes, maintained orders, pars and receiving on computer systems including Microsoft word, Excel, and PowerPoint.
  • Trained personal shoppers how to use the computer system for placing inbound phone orders and provide world class customer service.
  • Trained new hires on client specific promotional programs, computer systems and policies using adult learning theories and procedures.
  • Worked with management to train new employees to use computer system that connected the Memphis area's 14 locations.
  • Trained employees in the US after obtaining training in the UK on a new computer system used for Cargo.

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16. CPR

average Demand
Here's how CPR is used in Trainer jobs:
  • Provided CPR and 1st Aid training to prospective foster and adoptive parents and employees at the direction of the Program Manager.
  • Completed certifications in DSP (direct support person), CPI (crisis prevention intervention), CPR, and first aide
  • Arrange training in CPR, First Aid certification and institutional safety practices, required by accrediting body (JACHO).
  • Certified instructor in Crisis Prevention and Intervention, Therapeutic Crisis Intervention, Diversity, CPR and First Aid.
  • Trained CPR personnel on Oracle modules: Order Processing, Accounts Receivable, Dispatching, and Inventory Management.
  • Conduct annual staff certification and administer competency assessments in CPR, First Aid and other areas as required.
  • Delivered HSE training in Basic Fire Fighting and Prevention, First Aid CPR and SCBA, H2S.
  • Processed patient prescription or a referral into CPR+ to confirm proper dosage and what DME is needed.
  • Demonstrate CPR and AED skills to allow a better understanding of appropriate application of learned skills.
  • Trained and certified over 800 individuals in CPR/AED, First Aid, and Blood Borne Pathogen.
  • Served as a member of Safety Committee with CPR/First Aid certification (current through 12/2016).
  • Teach CPR and First Aid based on materials given to me by the American Red Cross.
  • Instruct First Aid, CPR and AED curriculum under the auspices of The American Red Cross.
  • Certified Instructor in the following areas: Training for Trainers, CPR, True Colors.
  • Certified in First Aid, CPR, and AED through the American Heart Association.
  • Translate new-hire and CPR/Basic First Aid materials to conduct orientation for Spanish- speaking employees.
  • Certified as a OC Instructor, Firearms Instructor, HGN Instructor, CPR Instructor.
  • Maintain accurate and up-to-date certification and CPR records of all personal training staff.
  • Trained Classic Party Rental (CPR) their new Oracle 2010 based system.
  • Trained new employees in insurance verification, CPR+ and Patient Discount Card confirmation.

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17. HR

average Demand
Here's how HR is used in Trainer jobs:
  • Created weekly presentations centered around socially relevant topics to promote language learning and exchange of ideas through conversation.
  • Provided training/mentoring/HR assistance with benefits to new employees during orientation and payroll specialist testing level process.
  • Provided comprehensive overview of scorer-training process, ultimately distributed to districts throughout state.
  • Trained HR personnel in Position Classification and Position Management.
  • Provided company training on security awareness and website threats.
  • Supported company values and vision throughout technology transition.
  • Evaluated training effectiveness through company assessment tools.
  • Tracked improvement of participants throughout training regimens.
  • Designed asynchronous and synchronous online learning materials.
  • Experience training with Autistic and Schizophrenic individuals.
  • Motivated individuals throughout entire workout session.
  • Coordinate Christmas activities for consumers.
  • Lead train-the-trainers through classroom facilitation.
  • Walked fighters through various exercise routines
  • Provide training and resources to local and private food service companies to increase profits through training of FOH staff and marketing.
  • Provide parent education through regular home visits implementing Applied Behavior Analysis (ABA) strategies for children aged five and up.
  • Improved the combat readiness of over 100 platoons and 25 companies and 5 brigades rotating through the Virtual Training Program 3.
  • Ensured employee development through coaching, mentoring and providing appropriate training through various media to achieve highly motivated and quality performers.
  • Travel to multiple training sites throughout the state in order to ensure each unit training was properly prepared for their mobilization.
  • Trained new hire Telephone Sales Representatives through a one (1) week process, including classroom and production floor training.

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18. Product Knowledge

average Demand
Here's how Product Knowledge is used in Trainer jobs:
  • Developed new product knowledge and coaching skills certification workshop for managers.
  • Maintain high energy and detailed sales product knowledge including competitive information.
  • Developed in-house product knowledge assessment; currently utilized throughout company.
  • Trained 15- 20 new employees in a classroom environment for their first two weeks on proper sales techniques including product knowledge.
  • Key Accomplishments: * Demonstrated superior customer service and product knowledge resolving escalated issues and responding to customer inquiries on site.
  • Coached and developed Field team's product knowledge, training, artistry, and selling skills through feedback and hands-on engagement.
  • Develop, coordinate, and conduct training for Sales Representatives regarding product knowledge, sales techniques, and sales fulfillment.
  • Train up to ten new employees a month including orientations, cultural background, and product knowledge of the company.
  • Acquired extensive product knowledge and worked with underwriters and oversaw proper compliance, cross-selling, and other product services.
  • Maintain current product knowledge for each account by taking calls, attending team meetings and side by side observations.
  • Trained the Level 1 support team in 1-1 sessions after identifying areas of weakness in product knowledge or customer interaction
  • Train all pertinent cast on product knowledge, demonstrate techniques and drive in store sales by consulting with customers.
  • Trained new associates on product knowledge, product awareness, and proper application of cosmetics while performing consultations.
  • Maintain current product knowledge and deliver relevant training based on group needs and individual need within the group.
  • Conducted monthly staff meetings focused on team building, product knowledge, success strategies, and customer service.
  • Entrusted with training all new staff in areas of product knowledge, inventory control, and company cultural values
  • Assessed skill level, competence, and product knowledge of certified consultants to ensure efficacy of training.
  • Train and mentor new representatives and supervisors on procedures, sales, product knowledge and communication techniques.
  • Trained existing and new hire call center agents on customer service skills as well as product knowledge.
  • Based on observed performance gaps, created and implemented ongoing training for customer service and product knowledge.

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19. Curriculum Development

average Demand
Here's how Curriculum Development is used in Trainer jobs:
  • Assisted in curriculum development and training strategies; administered on-site support to individual clients whose skill-level ranged from novice-to-expert.
  • Project leader for high profile business initiative that required knowledge harvesting and curriculum development with limited resources.
  • Communicate curriculum or program effectiveness back to leadership from center and area level for curriculum development.
  • Manage additional training funding through educational grants including application processing and training curriculum development.
  • Supervised and mentored other adults in instruction, classroom management, and curriculum development.
  • Call center, supervisory, project management, curriculum development and organizational skills.
  • Managed & provided cognitive classroom training for foreign trainers in curriculum development.
  • Assist teachers with curriculum development and implementation of new standards.
  • Facilitate training programs for Direct Care Workers*Assist with Curriculum Development
  • Headed up curriculum development and user manual creation.
  • Provided ongoing input into improving curriculum development process.
  • Reviewed and made recommendations for curriculum development.
  • Provided curriculum development, review and facilitation.
  • Developed and contributed to curriculum development.
  • Executed curriculum development and delivery.
  • Instructed CDS Staff and FCC Providers in curriculum development and planning and ordering equipment as necessary to support curriculum goals.
  • Managed scheduling, curriculum development, attendance logs, sales, classes, communication, store events, and call-backs.
  • Participated in curriculum development to advance personal discipline, basketball skills, and commitment to ethics through sports.
  • Contribute to successful Iraqi Police training through curriculum development, instruction, training coordination, and mentoring.
  • Manage curriculum development, scheduling, work assignment and auditing for each class.

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20. Internet

average Demand
Here's how Internet is used in Trainer jobs:
  • Developed and delivered internet training course to build capability for future online courses and interaction/support between professors and students.
  • Monitored various closed circuit and surveillance-classified cameras through Secure Internet Protocol Router network intelligence system.
  • Conducted Computer-based distance learning sessions via Internet technologies with personnel from outlying sites.
  • Developed Internet protocols for insurance verification and customer service training.
  • Install and configure internet connected captioning telephones.
  • Utilized excellent computer skills in Windows, Microsoft Office (Word, Excel, PowerPoint, Access) and Internet applications.
  • Instructed existing employees and New Hires on a variety of skills, including Sales, Internet, and Call Center topics.
  • Scheduled, coordinated, and conducted telephone Internet and software product training with new clients during first 90 days with ASF.
  • Instructed students on proper Windows XP, Vista, Windows Server 2003, and ISA (Internet Security Accelerator) configuration.
  • Received/assisted customers in placing orders/inquiries via Internet and phone from multiple catalogs; assisted coworkers with customers' inquiries and complaints.
  • Started innovative programs in sensory skills, introduced residents to basic internet and technology skills and created cooking and art classes.
  • Interviewed on local and national broadcast, cable and Internet television and radio shows, including Oprah XM Radio.
  • Assess and evaluate workers' progress in CalWIN software competencies via internet Learning Management Software (LMS).
  • Experience in computer programs such as Word, Excel, PowerPoint, SAP, and Internet Explorer.
  • Developed training documentation for Microsoft Office and Internet use and conducted training classes for 5+ users.
  • Provided English lessons by phone and Internet for learners in Europe, Japan, and Russia.
  • Coached managers and support staff on new internet features to increase business revenue and quality.
  • Worked in Technical Support to help customers with cable, Internet, and phone services.
  • Developed and administered a training program to provide employees proficient Internet skills for projects.
  • Create supplemental curriculum material, teach and track training and perform distance Internet training.

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21. Phone Calls

average Demand
Here's how Phone Calls is used in Trainer jobs:
  • Maintained employee schedules to ensure coverage and monitored employees phone calls and application entry to customer satisfaction and company policy compliance.
  • Helped with documenting medication administration and phone calls.
  • Supported the manger of the seasonal tax-reporting unit by monitoring and giving feed back to representatives about randomly monitored phone calls.
  • Maintain active involvement with call center leadership to monitor phone calls and provide constructive feedback to optimize acquisition and retention calls.
  • Respond to email and/or phone calls of customer in a timely matter to ensure requests are fulfilled and executed accurately.
  • Trained multiple classes of customer service representatives in preparation to manage incoming provider phone calls in a call center environment.
  • Assist in general office duties including office administration, returning phone calls, faxing, and emailing as directed.
  • Provided support for credit reporting and fraud departments by answering telephone calls and resolving a range of customer issues.
  • Handled incoming phone calls, billing, and payments, troubleshooting cable equipment, setting appointments for cable technicians.
  • Greeted customers, took phone calls/orders, and kept a clean and friendly work environment at all times.
  • Answered patient phone calls, documented necessary messages in database, and planned resolutions and follow up.
  • Audit live phone calls to identify training opportunities and conduct group and one-on-one coaching sessions as needed.
  • Answered telephone calls and directed the customer(s) to the appropriate sales associate or department.
  • Provided materials need to insure the employees understood their jobs and how to complete emails/phone calls.
  • Receive and/or make telephone calls to respond to resolve customer inquiries and concerns about Medicaid claims.
  • Job Duties include answering phone calls, customer relations, money, and training new employees.
  • Processed phone calls to aid with productivity and to ensure that our call procedures are effective.
  • Assisted with telephone calls to clients that may be interested in purchasing an extended auto warranty.
  • Train and manage new hire employees in how to conduct phone calls for our various clients.
  • Answer phone calls and assist in maintaining a clean and organized gym at all times.

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22. Training Modules

average Demand
Here's how Training Modules is used in Trainer jobs:
  • Provided structured classroom computer-based training modules for Windows applications to various business executives, medical professionals, and support staff.
  • Contributed to the development of in-country training modules as well as contextualization of existing Self Help Groups/Cluster Level Association modules.
  • Developed training modules for various areas such as company policy, professional development, client interaction, and cultural awareness.
  • Administered corporate training modules -Assisted in designing training modules (SME) -Relayed training metrics to management -Recognized for excellence
  • Participated in meetings for ongoing projects to proactively develop training materials and training modules for procedural changes.
  • Created effective training modules and manuals for new hire customer service sale representatives using topic-based authoring.
  • Developed and facilitated training modules for company policy, client interaction, and cultural awareness.
  • Designed, coordinated and delivered leadership, Supervision, Regulations and Process Specifics Training modules.
  • Designed and delivered skill-based procedural training modules for staff of Community Relations and Claims departments.
  • Collaborated with management to enhance and implement effective training modules for newly hired employees.
  • Developed training modules and conducted weekly training to educate Technical Support Agents on business processes
  • Developed and delivered training modules for various Notebook assembly and test operations.
  • Developed and facilitated monthly training modules for programs across the divisions.
  • Re-designed and updated multiple training modules and their associated presentation materials.
  • Developed training modules, policies and procedures to insure consistent competency.
  • Developed training modules in accordance with facility standard operating procedures.
  • Revised multiple Captivate training modules to meet updated training requirements.
  • Develop training modules for various departments for operator certification.
  • Develop training modules for manufacturing area on specific tasks.
  • Conceptualized training modules and organized activities and cultural events.

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23. Staff Members

average Demand
Here's how Staff Members is used in Trainer jobs:
  • Trained new staff members in the interpretation of medical terminology and basic physiology.
  • Conduct Microsoft Office training for staff members and prepare participation report
  • Created ongoing professional development training for staff members.
  • Planned professional development training for staff members.
  • Investigate and direct patient or family inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Key Contributions: Led successful presentations of after action reviews within the higher response cell for Commanders and Staff members.
  • Provided PC and software acclimation training to military staff members on rotational duty within the agency or on special assignment.
  • Prepared many staff members for current roles as international trainers now leading staff training efforts for global restaurant openings.
  • Trained and instructed over 600 Department of the Navy medical staff members on the benefits of single sign-on software.
  • Managed, scheduled and trained staff members as well as sales associates to deliver accuracy on our different products.
  • Lead orientation and training of 20+ new staff members, ensuring that they meet health and safety standards.
  • Direct responsibility for hiring, coaching, developing, scheduling and terminating a department of 40 staff members.
  • Conditioned opening staff members to adhere to company policies and standards and to follow appropriate steps of service.
  • Developed and executed realistic training for primary staff members of two battalions on staff process and staff synchronization.
  • Increased employee productivity 50% over staff members not engaged in the programs and provided training to 200.
  • Lead classroom sessions and produced learning tools for revenue cycle applications to all new and existing staff members.
  • Provide feed back to supervisors and managers on the performance strengths and areas for improvement of staff members.
  • Provided protocol and professional development training to Salvation Army staff members to strengthen professional skills and work habits.
  • Maintain multiple transactions daily to meet revenue goals Train new staff members to maintain excellent level of customer service
  • Facilitated the day to day training and mentoring of new staff members in all areas of the restaurant.

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24. EMR

average Demand
Here's how EMR is used in Trainer jobs:
  • Trained as end-user with EMR system for inpatient documentation
  • Created implementation of installation guidelines for EMR software.
  • Collaborated with team manager to help lead a team of seven in training and support of the company s LSS EMR.
  • Covered all components of EDM including ED Tracker, Clinical Documentation, Order Entry, EMR, EMAR, and BCMA.
  • Followed up on laboratory and radiology studies and imported results into the EMR to improve efficiency and efficacy of the providers.
  • Provided instruction on composition of HPI, common medical terminology, codes of conduct, and optimal usage of EMR system.
  • Tailored the Electronic Medical Record (EMR) product to multiple medical specialties while adhering to strict governmental EMR regulations.
  • Work with text editing files within EMR to help with our transition to ICD10 to update our Problems forms.
  • Analyze training needs to develop, modify, and/or improve the Electronic Health Record (EMR) training program.
  • Redeveloped training following implementation of Electronic Medical Record to cover use of EMR as well as general standards.
  • Develop, prepare, and lead training sessions in group and one-on-one settings on use of EMR systems.
  • Participate in practice management system and EMR planning, testing, application support and design and build.
  • Trained approximately 30-40 new scribes to become efficient with charting and data entry within the MedHost EMR.
  • Trained staff how to charge, and credit correctly in PharmNet, modules, relevant to EMR.
  • Helped identify ways to improve the EMR system and help train staff on updates to the system.
  • Participate in biweekly EMR Committee meetings as well as weekly conference calls with our EMR Forms Consultant.
  • Assist with the project team to help implement, maintain and improve the EMR/EHR for best practices.
  • Trained all new hires to front and back office, on call trouble shooting for back office EMR
  • Abstracted charts into the computer Trained the primary care nurses to abstract charts for the EMR system
  • Instruct Doctors and their staff in the use of a very robust Ophthalmic EMR software program.

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25. Training Activities

average Demand
Here's how Training Activities is used in Trainer jobs:
  • Developed, planned, and supervised in-service training activities to comply with Public Safety Department and other established standards.
  • Monitored and evaluated training activities for program effectiveness and additional training needs to ensure training objectives were satisfied.
  • Provided administrative support and coordination to training activities including planning, organizing and facilitating training sessions.
  • Conducted periodic inspections of training activities and assists training units in correcting training deficiencies.
  • Led laboratory training activities ensuring workers performed duties in compliance with safety guidelines.
  • Maintained records of training activities and employee progress and monitors effectiveness of training programs
  • Evaluated training activities and effectiveness resulting in several adjustments for CareerLink centers.
  • Monitored, evaluated, and recorded training activities with program effectiveness.
  • Create training activities and monitor completion through SumTotal learning management system.
  • Communicated with management about all training activities and supplies needed.
  • Developed and implemented job preparation training activities.
  • Provided competitive training activities for co-workers.
  • Facilitated training activities at branch level.
  • Audited training activities to ensure training effectiveness
  • Served as the focal point for the security forces training program, coordinating and implementing all training activities for the unit.
  • Facilitate the execution of training activities, which include scheduling, managing collateral required, upkeep of the training material.
  • Developed tests and visual aids, conduct training classes, and develop criteria for evaluating effectiveness of training activities.
  • Developed training activities to achieve correct animal behavior, for competition, social services, obedience and other areas.
  • Marketed leadership training through the organization in a persuasive and influential manner to build support for training activities.
  • Provided classroom training and operational support for the Epic EHM/EHR implementation project and post go live training activities.

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26. Fitness Assessments

average Demand
Here's how Fitness Assessments is used in Trainer jobs:
  • Performed fitness assessments, nutrition consultations and implemented safe exercise techniques.
  • Performed fitness assessments and designed personalized training regimes.
  • Identified client goals in personalized fitness assessments.
  • Managed fitness assessments according to company protocol.
  • Performed fitness assessments including speed, strength, flexibility, mobility, and agility tests.
  • Screened new clients and performed fitness assessments on them to determine their level of fitness.
  • Completed fitness assessments with new members as well as monthly weigh and measures.
  • Conduct Fitness Assessments and consultations to establish current level of fitness.
  • Perform fitness assessments, schedule appointment, and maintain gym equipment.
  • Designed workout programs for clients and conducted fitness assessments.
  • Conducted fitness assessments for new and current members.
  • Assisted members with fitness assessments and proper form for workouts Maintained a clean, friendly environment for the gym
  • Complete fitness assessments, prepare workouts and strength plans to meet client goals in a timely fashion.
  • Performed fitness assessments Designed workout programs and helped demonstrate the proper form and technique of exercises.
  • Trained clientele how to use equipment Performed fitness assessments on clientele
  • Prospected and gained long-term clientele Administered fitness assessments and evaluations Devised workouts, and lead individual and group fitness programs
  • Instructed clients one on one through individualized fitness programs Performed fitness assessments Maintained accurate paper work for clients and sessions

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27. Training Records

average Demand
Here's how Training Records is used in Trainer jobs:
  • Maintain updated and accurate training records and documentation for exempt and nonexempt manufacturing employees according with procedures and regulations.
  • Ensured all corporate training activity was appropriately recorded and all corporate training records were effectively maintained.
  • Maintained employee training records for industry, governmental compliance and job-class advancement and promotional concerns.
  • Maintained all training records for required regulatory purposes and mandatory internally-required instruction.
  • Recognized for the organization and implementation of customer service regulatory training records.
  • Maintained confidentiality of employee training records, evaluations and management discussions.
  • Maintain training records in accordance with company and federal requirements.
  • Maintain site training records and internal quality assurance inspections.
  • Maintained employee training records using Cornerstone learning management system.
  • Maintained training records for approximately 130 military members.
  • Maintained internal department and external class training records.
  • Organized and consistently maintained staff training records.
  • Documented and tracked training records of shift operators
  • Implemented all training records within established deadlines.
  • Maintained updated curriculum database and training records
  • Ensured GCP, ICH & SOP compliance via unscheduled competency evaluations, monthly training newsletters & training records audits.
  • Self-managed role including scheduling, budget control, travel, maintaining training records, consistently meeting aggressive deadlines.
  • Maintained and updated employee training records, Training & Meetings diary and prepared training room for scheduled meetings.
  • Assisted with the conversion of training records from a manual to an electronic system using Microsoft Access.
  • Suggested and created a new database to maintain employee training records, which were previously not tracked.

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28. POS

average Demand
Here's how POS is used in Trainer jobs:
  • Created specialized rehabilitative exercise programs for patients to correct posture, increase mobility, improve stability, and increase motor function.
  • Implement employee programs that create a positive organizational culture and enable management effectiveness; mentor junior staff to improve manageability.
  • Performed post-analytic procedures, including result release/reporting, result correction/amendment, responding to inquiries and specimen storage and retrieval.
  • Participated in interview process and influenced hiring decisions to acquire the best applicants for 28 customer service representative positions.
  • Reviewed and revised database to assure electronic records were meeting requirements for positions held or for record retention requirements.
  • Trained personnel on military posts nationwide on a variety of business software programs using virtual and classroom-based techniques.
  • Provided outstanding customer service, ensured consistent and continued customer satisfaction that ended with a positive outcome.
  • Consulted with field offices to identify and resolve audit exposures in national information technology delivery processes.
  • Utilize adult learning theory to effectively engage participants and create a positive learning environment.
  • Performed final peer review of industrial hygiene documents ensuring accurate data for exposure evaluation.
  • Provide feedback/coaching on progress of associates setting a positive example through performance leadership.
  • Enjoyed training new Requirements Support Center personnel and promoted a positive workplace environment.
  • Created procedures for change management, interchangeability, material disposition & document structure.
  • Evaluated problems and made initial recommendations for possible corrective action to supervise.
  • Reviewed employment applications and interviewed and placed applicants in positions as needed.
  • Cultivated positive relationships with participants by interacting with them during training sessions.
  • Conducted post implementation analysis to identify systems impact on business processes.
  • Mentor and encourage undergraduate students in curriculum, and career possibilities.
  • Review procedures and facilitation requirements to provide feedback for possible improvements.
  • Develop and maintain positive personal relationship with individuals served and staff.

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29. On-The-Job Training

average Demand
Here's how On-The-Job Training is used in Trainer jobs:
  • Trained and managed 12 individuals with limitations with on-the-job training skills and achieved significant improvements in their productivity.
  • Evaluated business training needs routinely, eliminating repeated training information and directing more on-the-job training.
  • Provided personal one-on-one training, classroom training, and over-the-shoulder on-the-job training on AHLTA application.
  • Directed on-the-job training to encourage customer service and sales skill development.
  • Facilitated on-the-job training and new hire orientation for banking center associates.
  • Executed on-the-job training to new hired attraction operations team members.
  • Received on-the-job training certification from Scribe America.
  • Provide the Contact Center with classroom training, demonstrations, on-the-job training, and provide cross-training of existing talent as needed.
  • Review room type training, lodging operations, as well as guest service skills to be better prepared for on-the-job training.
  • Conducted training sessions covering new employee orientation, on-the-job training, the use of computers, train-the-trainer, and soft-skills training.
  • Delivered Structured On-the-Job Training (SOJT) to assigned medical staff (individuals and in group settings).
  • Measured the effectiveness of the maintenance training programs through testing, on-the-job training, classroom training etc.
  • Developed classroom and on-the-job training to ensure new material is comprehended and adapted into current job functions.
  • Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Completed Chick-Fil-A Corporate classroom and on-the-job training (OJT) courses in dynamic training and recruiting methodologies.
  • Provide On-the-Job training and instruction to site personnel IAW with approved SOP's and training plan.
  • Supervised call center personnel, and conducted in classroom and on-the-job training for call center employees.
  • Logged forty hours of on-the-job training a year and assisted in creating individual treatment plans.
  • Provide both classroom and on-the-job training on all products and services associated with the Products.
  • Provided effective on-the-job training to new employees through all steps of the pin fabrication process.

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30. Inventory Control

low Demand
Here's how Inventory Control is used in Trainer jobs:
  • Maintain key department experience and knowledge in specific areas of production, transportation, inventory control and administration.
  • Performed administrative procedures to include interviewing, inventory control, and data processing.
  • Implemented specialized housekeeping carts and an inventory control logistical system to hotels.
  • Assisted management with inventory control and stock ordering along with merchandise presentation.
  • Helped increase profit also by implementing inventory control software.
  • Assisted management in inventory control and stock ordering.
  • Contacted agents regarding insurance policies and inventory control.
  • Served as company trainer for selecting and helped implement the new voice control selection process and radio frequency inventory controls.
  • Worked closely with Manufacturing, Engineering, Quality Assurance and Inventory Control to resolve production issues on a timely basis.
  • Certified trainer, line cook, performed daily prep sheets, line checks and, ordering and inventory control.
  • Conducted investigations in security access violations, employee activities, fraud and a variety of inventory control audits.
  • Assisted management in handling and maintaining inventory control ($12K - $16K/week).
  • Inventory control, Office duties Responsible of shredding of classified documents for the customers we service
  • Trained new hires on order filling, inventory control, fork lift and stock picker operations
  • Filled work orders for production by issuing parts from inventory and inventory control system.
  • Conducted inventory control, shipping, receiving and sales for firearms and accessories.
  • Helped maintain security of company's products; served as inventory control specialist.
  • Trained in areas of customer care, inventory control and audit procedures.
  • Utilize specialized method of inventory control with the Business Planning Control System.
  • Perform inventory control procedures by checking items for stocking from the manifest/orders.

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31. Technical Training

low Demand
Here's how Technical Training is used in Trainer jobs:
  • Developed a 2 week technical training program that earned Alcatel-Lucent's approval for certification of administrators and entry level technicians.
  • Developed technical training materials for our internal company website to increase training access for remote locations and reduce operating costs.
  • Designed, prepared, conducted, and evaluated technical training curriculum and programs related to proprietary divisional systems.
  • Partnered with corporate and regional senior managers to develop and evaluate technical training curriculum and testing.
  • Delivered technical training classes on a proprietary, Oracle-based software product for automotive engineers and suppliers.
  • Developed and conducted new hire orientation and technical training programs for entry-level and executive-level employees.
  • Developed and deployed technical training to accompany IT-related applications, policies and best practices.
  • Evaluated and developed curriculum for management and technical training for faculty and staff.
  • Provide technical training to caregivers using the Essential Tools for Positive Behavior Change curriculum
  • Devise technical training programs per organizational requirements and determine course content.
  • Delivered customer service technical training to newly hired and existing employees
  • Designed and developed technical training material Oracle users for.
  • Conducted technical training and professional development classes for employees.
  • Conducted all technical training and maintained training attendance records.
  • Attended train-the-trainer sessions to successfully facilitate assigned technical training.
  • Maintained and coordinated an up-to-date technical training manual.
  • Developed and rolled out automated technical training project.
  • Design workstation or technical training material.
  • Provided process improvement and technical training.
  • Delivered technical training on Cisco (phone system and cell phones) products hardware for Trident Hospital staff and doctors.

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32. Customer Complaints

low Demand
Here's how Customer Complaints is used in Trainer jobs:
  • Provided satisfactory resolutions to customer complaints
  • Collaborated with experienced employees and direct supervisor to improve telephone navigation and response, and resolve customer complaints and billing inquiries.
  • Evaluated customer complaints, examined returned merchandise and resolved problems to restore and promote good public relations.
  • Managed and resolved customer complaints and queries that resulted in increased customer retention.
  • Provided exceptional one-on-one customer service and effectively handled customer complaints.
  • Solved customer complaints and submitted customer appreciation notices.
  • Responded to customer complaints and manage resolution.
  • Demonstrated ability in resolving customer complaints.
  • Resolved customer complaints and difficult situations
  • Handled customer complaints as necessary.
  • Maintain flow and ease within bakery and front cash counter with guaranteed positive customer service and resolved all customer complaints.
  • Trained other employees on many areas of the store, worked as a cashier, and solved customer complaints.
  • Recognized as a leader serving in a supervisory position to assist with customer complaints and takeovers in problem situations.
  • Handle customer complaints and returns, help with animal adoptions, stock shelves and keep store clean.
  • Offered exceptional customer service to customers, and responded and took care of customer complaints and inquires.
  • Coached and encouraged representatives on proper phone etiquette and how to respond to customer complaints.
  • Handled customer complaints, conflicts and minor medical issues on all fixed and para-transit routes.
  • Listened to and handled all customer complaints, satisfaction guarantees, and customer requirements.
  • Listened to customer complaints and resolved problems to restore and promote good public relations.
  • Resolved customer complaints representatives could not handle or were not prepared to handle.

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33. Front Desk

low Demand
Here's how Front Desk is used in Trainer jobs:
  • Assist Human Resources department by distributing paychecks, covering front desk receptionist duties, filing, completion of New Hire paperwork.
  • Trained hotel/hospitality front desk and service line employees on customer service skills to improve customer satisfaction and boost repeat business.
  • Facilitated traditional classroom, computer and web based training to Physicians, Nurses, Clinicians, Front Desk personnel.
  • Handle sale of memberships* Train members in use of equipment* Attend front desk, answer phones, send faxes
  • Developed, implemented, and monitored training programs within the front desk teams of three deluxe resorts.
  • Trained all areas in Radiology including Radiologists, Nurses, Techs, Front Desk, Tech Assistants.
  • Started working as front desk and assistant, then moved on to be promoted as a trainer.
  • Assisted front desk staff in printing AVS (After visit summary) for patients leaving the clinic.
  • Front Desk duties including, data entry, assisting on equipment, program design for clients.
  • Trained front Desk staff to create and schedule appointments, check in/checkout process, Lab/Imaging Order Entry
  • Attend to the front desk checking clients in and out and handle all daily cash transactions.
  • Assisted radiologist, IR radiologist, technologist and front desk on hyperspace work flow sheet.
  • Handled all front desk operations as well as the management and dissemination of marketing materials.
  • Provided support to front desk staff and other end users on how to access MyChart.
  • Trained servers, bartenders, food runners, front desk associates on organizational food knowledge.
  • Executed Classroom training for 35-40 participants - physicians, nurses and front desk staff.
  • Assisted with front desk and reservation services for internal and external guests and employees.
  • Trained Front desk Staffs on how to check-in patients with different types of Insurance.
  • Trained staff on: Policies and procedures, cash reconciliation and front desk duties.
  • Assisted front desk end users with proper check in and check out of patients.

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34. Medicare

low Demand
Here's how Medicare is used in Trainer jobs:
  • Evaluate Medicare policy on electronic health records and its implementation guidelines and deadlines, reimbursement qualifications and efficiency standards.
  • Collaborated with managers and auditors, ensuring understanding and compliance with state and federal Medicare regulations within call center.
  • Attended monthly meeting with upper management to clarify questions/concerns pertaining to claims, benefits and Medicare Policy.
  • Provided training development and delivery support to future Medicare Customer Support Personnel and improve staff development.
  • Assisted in developing training materials, maintaining integrity of Medicare Provider Enrollment Program.
  • Collaborate with Medicare trainer related to global training topics.
  • Created all Medicare claims processing and training documentation.
  • Assessed new hires comprehension of the Medicare program and material and benefits mandated by Centers of Medicaid and Medicare (CMS)
  • Ensured compliance with Centers for Medicare and Medicaid Services (CMS) guidelines by training associates to process provider enrollment applications.
  • Provide focus training to facility with low Medicare MSP reimbursement and decreased error ratio by 25% within 60 days.
  • Trained newly hired employees as well as existing customer service representatives in 400+ seat Medicare Part D Insurance call center.
  • Train agent on client specific information; current training on insurance for Medicaid, Medicare, and Behavioral Health.
  • Provide member and providers of Medicare supplement coverage for those that had this type of coverage as well.
  • Train new CSR classes to answer beneficiary questions about Medicare such as open enrollment and explain different coverage.
  • Provide knowledgeable responses to telephone inquiries in a courteous and professional manner - Answering general Medicare inquires.
  • Developed training curriculum, updated based on changes from CMS (Center for Medicare Medicaid Services).
  • Billed Insurance claims, Medicare claims and Medicaid claims in the different departments in the CBO.
  • Trained entry level Medicare B claims processors on ICD9 coding, medical terminology and HCPCS coding.
  • Trained claims specialists for Medicaid, Medicare and Commercial insurance plans for member and provider services.
  • Train and mentor new employees and reinforce training of Medicare claims processing as needed.

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35. Company Standards

low Demand
Here's how Company Standards is used in Trainer jobs:
  • Support and adhere to Company Standards for Operations, Marketing/Communications and Brand Identity.
  • Operated various mechanized cleaning equipment to company standards on a daily basis.
  • Managed inventory and organized according to company standards.
  • Work closely with floor supervisors, managers, and the client to meet company standards for customer survey and sales results.
  • Train employees on running stock, inventory, driving forklifts, pulling, and loading orders to meet company standards.
  • Make sure associate can comfortably inspect merchandise and is able to make good decisions, according to company standards.
  • Maintained a neat, appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Reserved, managed and brought medical claims to an equitable conclusion within the company standards and best practices guidelines.
  • Prepare specific foods according to recipe and company standards as well proper temperatures and proper handling and storage.
  • Work closely with other trainers to update curriculum, ensure consistency in company standards and educate new trainers.
  • Developed and implemented company standards and procedures and ensured that all were followed by the employee team.
  • Trained new kitchen employees according to company standards while upholding state sanitation laws in a fast paced environment
  • Trained and mentored new employees on company standards, in pursuance of providing the best customer experience.
  • Used the Great Selection process to interview all FOH hourly employees ensuring employees hired meet company standards.
  • Train new hire analysts, ensuring company standards for customer service and preventing fraud are met.
  • Distribute and correct tests to students ensuring their knowledge of the material was up to company standards
  • Order filled at a high rate of production in break pack department and exceeded company standards.
  • Determined whether each item could be deemed resalable by company standards for distribution by Amazon.com.
  • Train new employees to perform job to company standards and excel at their position.
  • Train new employees on engraving machines and teach them techniques up to company standards.

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36. Sales Goals

low Demand
Here's how Sales Goals is used in Trainer jobs:
  • Enhanced customer satisfaction scores and sales goals by executing business plans on how to maintain interpersonal communication with customers.
  • Collaborated closely with General Managers and Senior Territory Manager to set aggressive but attainable sales goals.
  • Enhance Starbucks' overall service to the customer and also helping to meet the company's sales goals daily.
  • Presented on best practices for training associates and achieving sales goals at national, regional, and district conferences.
  • Provide notable guest relations in both dining and front of house operations to achieve company and individual sales goals.
  • Received daily sales goals from my manager, and made it a demand on myself to exceed that.
  • Coached Leaders in facilitation of meetings to improve customer service and success and to meet sales goals.
  • Train new employee about bank policies, products, sales goals, and customer service protocol.
  • Mentor and assist fellow sales representatives in selling Frito Lay items to achieve defined sales goals.
  • Provide coaching and development opportunities, and address performance issues to meet aggressive sales goals.
  • Conducted sales meetings and developed and delivered training to help the team reach sales goals.
  • Worked closely within a team to achieve company sales goals on a consistent basis.
  • Provided a proven track record of metric and sales goals being met and exceeded.
  • Drive new hire sales goals by delivering ongoing feedback and performance to all agents.
  • Managed multiple employee to assist with achieving sales goals and increasing service quality.
  • Meet and exceed individual quotas, team sales goals and all performance metrics.
  • Worked with retail associates to achieve sales goals and shrink budgets.
  • Worked with team to meet changing store and department sales goals.
  • Maintain knowledge of current sales, sales goals and promotions.
  • Achieved sales bonuses every month available for exceeding sales goals.

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37. Apple

low Demand
Here's how Apple is used in Trainer jobs:
  • Administered 500+ custom personal training sessions on Apple software - Developed staff training curriculum for internal training certification program !
  • Developed and implemented interesting and interactive learning mediums to increase customer's understanding of Apple devices.
  • Earned Apple Product Professional Certification 4 consecutive years.
  • Participated in the AppleCare Trainer Qualification course.
  • Welcomed thousands of people to the Macintosh through individualized training - Engaged customers with custom workshops on Apple's professional software
  • Do all the hardware software testing/loading for the iPhone, iPad, iPod touch, Apple watch and the adapters.
  • Educated business owners and schools on how to use and implement Apple technology * Mastered Apple professional software and hardware.
  • Trained on individual or group levels, and also mentored employees to get certified in different Apple software programs.
  • Trained specialists on device Blackberry, Windows, Android, and Apple software and remote software and hardware support.
  • Employed Membership Communication Tool (MCT) on Apple Smart Phone to track contacts with prospective Nielsen panel members.
  • Support all Apple Customers with migration of their data from a PC/Mac Computer to their new Mac equipment.
  • Develop and deliver Stay Ahead Training (STAT) for store employees on various Apple software and solutions.
  • Created relationships at the Apple Store, by training and troubleshooting problems customers experience with Apple devices.
  • Provide exceptional training for the Apple end consumers, as well as Educational and Business professionals.
  • Delivered training at both Apple and Vendor sites in the United States, Canada and abroad.
  • Train clients on Apple Computers' latest software by tailoring Apple's curriculum to each student.
  • Help create the business rhythm of training curriculum that is still in use within Apple.
  • Assist and develop new employees in Apple customer facing systems and back of house systems.
  • Provided one-on-one training sessions tailored to the Apple specific topic of the customer's choosing.
  • Trained best buy employees on apple products and helped assist customers with their apple experience.

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39. Course Materials

low Demand
Here's how Course Materials is used in Trainer jobs:
  • Originated / produced imaginative or innovative training methods and course materials to influence and motivate internal and external customers.
  • Recommend and implement approved revisions to course materials to improve training effectiveness.
  • Implement revisions to course materials as necessary to improve training effectiveness.
  • Revised and updated training programs and corresponding course materials.
  • Developed course materials and exercises as required.
  • Developed training curriculum and course materials.
  • Created documentation standards for developing course materials
  • Vetted course materials and suggested improvements.
  • Developed and created course materials and training procedure manuals using AS400, Microsoft Word, PowerPoint, and Excel.
  • Delivered course materials in a set time frame and tested the agents on their knowledge of the covered curriculum.
  • Use provided course materials, as well as supplementary discussion points such as news articles to reinforce language fundamentals.
  • Created and presented product course materials to GDC's sales team on the latest products for the telecommunication industry.
  • Designed, developed, and implemented training procedures manuals and course materials such as handouts and visual materials.
  • Organized and presented course materials, documented new hires progress through testing, assessment, and coaching.
  • Develop course materials including, Instructor PowerPoint slides as outlines for course content presentations and Job Aids.
  • Provided classroom instruction; support of development and documentation of course materials, and software testing.
  • Developed new course materials, improved, updated, and modified content for the training material.
  • Created several new and innovative courses, and regularly updated course materials and corresponding exams.
  • Developed learning objectives, content, course materials, job aids, presentations, etc.
  • Designed and prepared course materials, teaching aids, skill evaluations, and final assessments.

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40. Proper USE

low Demand
Here's how Proper USE is used in Trainer jobs:
  • Trained hundreds of people on the proper use of various types of firearms including handguns, rifles and fully automatic weapons.
  • Trained medical record technicians, office managers, and physicians on the proper use of Workflow-Enabled Computer-Based Medical Record Software.
  • Helped with training new and old clients with proper use of equipment, weighing and taping clients and recording results.
  • Trained medical office staff on the proper use of the state H1N1 registry database, which improved data accuracy.
  • Designed new procedures and trained 150 crew chiefs on the proper use of the weight and balance slip stick.
  • Conducted training for over 3,700 soldiers on proper use, installation and care and Cleaning of MILES equipment.
  • Trained 5 employees on logistics processes, backroom procedures, and the proper use of equipment and machinery.
  • Acquire, distribute and instruct new employees on proper use of a variety of company specific systems.
  • Trained associates in coding claim submissions through proper use of ICD9 and CPT codes and system applications.
  • Trained new order picker employees on the safety hazards and proper use of electrical pallet jack equipment.
  • Demonstrated and instructed proper use of equipment with regards to muscle stabilization, body alignment and execution.
  • Directed new employees in department standards, customer service and the proper use of cash registers.
  • Instructed members on the proper use of our fitness machines in order to achieve maximum results.
  • Conduct fire safety inspections and the proper use of Automated Loss Prevention System (ALPS).
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Instructed New Hire Training classes in proper use of equipment and on their major job.
  • Train new hires and current employees in proper use of Brinks firearms and state regulations.
  • Trained route Drivers on proper use of hand truck, customer service and truck safety.
  • Maintained competency in proper use of various restraints to prevent sentinel events caused by improper use
  • Provide cardiovascular and strength orientations for members and training on proper use of equipment.

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41. Customer Orders

low Demand
Here's how Customer Orders is used in Trainer jobs:
  • Invoiced customer orders and interfaced with customers to resolve any order anomalies while providing excellent customer service.
  • Retrieved customer orders from various locations throughout the warehouse while surpassing company quality and productivity standards.
  • Pack customer orders while exceeding productivity and accuracy standards.
  • Handled customer orders and monetary transactions.
  • Answered any customer concerns fixed customer orders
  • Cashier: Handled customer orders in a quick, accurate, and timely manner while handling and providing accurate change.
  • Processed incoming freight for distribution to fulfill customer orders, trained new hires, and prepped product for shipment.
  • Filled customer orders for shipment coordinate the selection and implementation of quality control equipment such as inspection gauges.
  • Requested customer orders and depressed keys of a cash register to simultaneously record order and compute bills.
  • Request and record customer orders, and compute bills using cash registers, or pencil and paper.
  • Perform daily duties like operating fork trucks, filling customer orders and loading and unloading trailers.
  • Helped a team to complete customer orders in a quick, timely, and professional manor.
  • Provided exceptional customer service to all patrons as well as verifying the accuracy of customer orders.
  • Picked customer orders with the use of a cherry picker lift and stand up high reach.
  • Cashier, fill customer orders, clean theaters, train new employees.
  • Warehouse wholesale - Large customer orders picked and packed for shipping.
  • Worked in the picking department picking merchandise for the customer orders.
  • Performed quality reviews to ensure 100% accuracy of customer orders.
  • Trained Selectors on work process in selecting merchandise and customer orders.
  • Train them to use our system to fulfill customer orders.

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42. Classroom Setting

low Demand
Here's how Classroom Setting is used in Trainer jobs:
  • Instructed Medical Professionals on Epic Application in classroom setting at multiple Kaiser facilities throughout Northern California.
  • Conducted on-site training both one-on-one and classroom settings for Branch Managers and Logistics/Warehouse leadership.
  • Present semi-annual training refreshers for seasoned representatives in team meeting and classroom settings.
  • Trained Customer Service Representatives in classroom setting.
  • Delivered training programs to clients either in e-learning, group classroom setting, Virtual Learning Environment or on one-to-one basis.
  • Assisted in teaching soldiers using Power Points in a classroom setting as well as helping out with hands-on training.
  • Assist teachers to create a creative, and adaptive classroom setting to foster a student centered classroom environment.
  • Trained faculty and students in one-on-one and classroom settings to implement transition to a new online learning system.
  • Delivered training for contract employees, including specific skill training, both one-on-one and in a classroom setting.
  • Conducted one-on-one training sessions for special needs customers that were not able to function in a large classroom setting
  • Train new scribes through one-on-one instruction in both a classroom setting and during real-time shifts with an ER physician
  • Implemented practice scenarios in a classroom setting University of Indiana Health, Methodist Hospital, Indianapolis, IN.
  • Prepared sales team by training in classroom setting, role-playing, planning, demoing and observing sales calls.
  • Conducted live demonstration sessions in a classroom setting for business users as well as upper level management.
  • Facilitated orientation and new hire training of loan processors in a classroom setting that seated 24 people.
  • Used computer based learning in classroom setting during 8-week course keeping records on agents and tracking progress.
  • Trained secretaries on ATEX and various software programs either on one-to-one basis or in small classroom setting
  • Delivered training courses using a variety of methods such as e-learning, classroom setting and telephony.
  • Demonstrate success in a training or classroom setting sensitively dealing with a variety of learning styles.
  • Trained new hires on the production methods and standards and basic inspection in a classroom setting.

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43. Developmental Disabilities

low Demand
Here's how Developmental Disabilities is used in Trainer jobs:
  • Coordinate and provide care to adults with developmental disabilities, promoting independence and ability to live independently in the community.
  • Experience working with people with learning difficulties and developmental disabilities, Customer Service, Experience working with challenging individuals
  • Served as an adult day trainer for adults with developmental disabilities and/or other related disorders.
  • Instruct the Developmental Disability Administration required course- Introduction to Developmental Disabilities to newly hired employees.
  • Implement State required educational programs for companies providing services to individual with developmental disabilities.
  • Assisted adults with developmental disabilities by encouraging growth and personal development in the community.
  • Assisted clients diagnosed with developmental disabilities and Intellectual disabilities with daily living skills.
  • Supervised and assisted adults with developmental disabilities during their work at volunteer sites
  • Provide direct service for individuals with developmental disabilities and special health needs.
  • Assisted adults and children with developmental disabilities with activities of daily living.
  • Direct care for adults with developmental disabilities in a residential facility.
  • Plan, organize and implement activities for individuals with developmental disabilities.
  • Provide training and independent living skills to individuals with developmental disabilities.
  • Worked with adults with intellectual/developmental disabilities in a home setting.
  • Provided Case management services for 15 children with developmental disabilities.
  • Applied behavior analysis treatment program for adults with developmental disabilities.
  • Worked with people with severe developmental disabilities in daily activities.
  • Train individuals with developmental disabilities to ride public transportation.
  • Managed group home of individuals with developmental disabilities.
  • Provide services to individuals with developmental disabilities.

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44. New Agents

low Demand
Here's how New Agents is used in Trainer jobs:
  • Conducted simulated customer experiences with new agents throughout training to ensure success.
  • Supported Operations by introducing new agents to supervisors.
  • Prepared new agents for the calls they were going to take and how to handle them in a timely matter.
  • Promoted to New Agent Trainer, where new agents with less experience were instructed and monitored on sales methods.
  • Demonstrate high levels of professionalism while leading a class of 16/ co-leading a class of 32 new agents.
  • Facilitate and train new agents on accepting member and provider calls, explain call processes and claim information.
  • Trained new agents in the use of company software within the time frame of the training class.
  • Managed a team of 30-35 new agents and trained them with in daily operations and workplace practices.
  • Job duties included assisting new agents with the knowledge needed to succeed while with the company.
  • Completed full-time side-by-side training of two new agents over the course of a three-month span.
  • Trained new agents on the methods and procedures of the line of business I support.
  • Promoted to the Team Lead role due to the ongoing success of developing new agents.
  • Provided support the new agents on the floor in Academy Bay when not training classes.
  • Trained 400+ new agents in varying sized groups on product information and customer service skills.
  • Provided 4 week training to class of 30+ new agents for pharmacy refill orders.
  • Coached new agents and prepared them for handling calls by practicing different scenarios.
  • Insure new agents are engaged with the class so they retain more information.
  • Ensured that new agents understood and complied with the company's protocol.
  • Trained new agents in the company metrics and how to be successful.
  • Train new agents on campaign curriculum, systems and GESP policies.

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45. Sales Floor

low Demand
Here's how Sales Floor is used in Trainer jobs:
  • Supervised Telecommunication Account Managers on the sales floor.
  • Acted as supervisor and coach to these new hires during class and continues to mentor after they hit the sales floor.
  • Provide excellent customer service on the sales floor, handle cash register and train new team members assigned to me.
  • Trained multiple new hire classes and new products for sales floor Assisted with updating content for new hire curriculum
  • Monitored, tutored and supervised classroom for an additional week prior to sending graduates to sales floor.
  • Perform sales floor work, such as greeting and assisting customers, stocking shelves, or inventory.
  • Deliver a great-looking, fully-stocked sales floor and Help drive sales by pulling merchandise quickly and accurately.
  • Trained new hires to work on point of sales machines, stock and maintain sales floor.
  • Followed up with all new hires to ensure that they were doing well on sales floor.
  • Supervised associates in small teams to reach company goals, plus maintained the sales floor schedule.
  • Managed and authorized stock via hand held computer in back room and on sales floor.
  • Train new associates in cashier procedures, departmental work, and sales floor assistance.
  • Prepared weekly Training Newsletter to communicate new information down to the sales floor.
  • Trusted to help make valuable decisions that could significantly impact the sales floor.
  • Helped customers find product they were looking for on the sales floor.
  • Trained cashiers, service desk, worked food ave and sales floor
  • Prepared stockroom merchandise for stocking after price change on sales floor.
  • Merchandised the products on the sales floor and assembling promotional displays.
  • Coached sales floor staff on effective sales and customer service techniques.
  • Received, open, unpack and issue sales floor merchandise.

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46. Special Projects

low Demand
Here's how Special Projects is used in Trainer jobs:
  • Provide Technical Assistance on special projects, utilizing ability to interpret claims policies, including analysis and functional testing support.
  • Participated in many special projects including report development and audits for management to maintain operations in field.
  • Represent HR regarding special projects focusing on technical areas such as system turnovers and operational enhancements.
  • Participate in variety of special projects and perform administrative duties as assigned.
  • Assisted management with special projects such as inventory counts and productivity spreadsheets.
  • Hand-picked for special projects including complex research initiatives and construction/capital projects.
  • Perform special projects for supervisors in Inventory Control and Receiving Departments.
  • Participated in special projects as requested by senior personnel.
  • Prioritize responsibilities to multiple managers when balancing special projects.
  • Participate in assigned special projects.
  • Managed special projects within company.
  • Conducted LP huddle meetings and LP presentations and store meetings* Reviewed stores physical security daily* Conducted special projects as needed by DLPS
  • Assisted on special projects to communicate updates on products, services and training to centers and vendors across the United States.
  • Participated in and/or leads special projects and process improvements as directed by Director of sales and customer manager.
  • Work with department managers on procedure development, special projects, implementation of new products and services.
  • Provide training and supervision of new team members and temporary employees working on special projects.
  • Assisted with training needs for compliance and served as work stream lead on special projects.
  • Participated in new application roll outs, testing, and special projects as needed.
  • Take on additional responsibilities and special projects as assigned by the call center manager.
  • Assisted and supported with special projects, events, and promotions as needed.

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47. People

low Demand
Here's how People is used in Trainer jobs:
  • Measured productivity and methodology of sales, developed curriculum and trained sales people on sales techniques and customer satisfaction.
  • Fostered local community participation by effectively establishing cross-cultural dialogue and ensuring needs of the local people were met.
  • Managed organizational reporting process utilizing PeopleSoft Query, Crystal, and Excel.
  • Conducted training to managers regarding PeopleSoft applications for administrative purposes.
  • Produced the training material for PeopleSoft Inventory and PeopleSoft Navigation.
  • Designed and executed training program including materials for PeopleSoft training.
  • Assisted with design and implementation of PeopleSoft Benefits modules.
  • Learned curriculum about history of disability/ people first.
  • Designed instruction and materials for PeopleSoft billing software.
  • People with disability social media trainer Evaluation Reports
  • Designed and executed division-wide PeopleSoft training.
  • Conduct presentations and train dog owners and their pets in classroom of settings on a variety of techniques classes of 8-12 people
  • Trained groups of 25 people for service throughout Mexico in matters of Team works strategies, Time Management and Customer Service.
  • Established rapport with people in and out of the health club setting, maintaining contact with prospective clients and members alike.
  • Installed screen type telephones for people that had difficulty in hearing Also trained them in the use of the new telephone.
  • Attended training classes on new systems in order to then coordinate and conduct training classes specifically for the Peoples United conversion.
  • Helped create better force protection conditions at police stations and know first hand how to work with the people of Afghanistan.
  • Hosted group seminars on how to use the site, trained people individually, and answered questions via phone and email.
  • Trained, educated, and tested people through the OJT Program to help them gain employment in the Construction Industry.
  • Developed and presented PeopleSoft related training sessions designed to ease the transition to a new university wide Human Resources system.

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48. Proper Procedures

low Demand
Here's how Proper Procedures is used in Trainer jobs:
  • Trained and conducted interviews of the upcoming guards in the proper procedures as well as reported their progress to supervision.
  • Served as a liaison with managers and customer support personnel to ensure proper procedures and guidelines were adhered to.
  • Train new employees on proper procedures and protocols, cashier, grill production, stock product, and maintenance
  • Maintain cleanliness of restaurant, assist management in dish room supervision and train new employees in proper procedures.
  • Follow proper procedures when inspecting the vehicle before the start of a shift, as well as after.
  • Trained auditors on proper procedures to audit claims and regulations that qualified a claim for payment.
  • Tasked with training new employees in the proper procedures that follow the correct food safety policies.
  • Instructed personnel on proper procedures for loading/unloading, weapons inspections, and aircraft release and control.
  • Coordinate with Home Depot on proper procedures to train new hire and tenured agents.
  • Trained crew members on proper procedures, also followed paper procedures on all crew positions
  • Train new employees in proper procedures regarding food safety, handling, and preparation.
  • Trained new hires on various equipment and proper procedures of use and expectations.
  • Instructed new hires on the proper procedures to fuel aircraft safely and efficiently.
  • Audited floating tellers and was responsible for making sure proper procedures were followed.
  • Trained new cold storage employees in proper procedures of shipping and receiving paperwork.
  • Train receivers in Winston-Salem area on proper procedures and policies of the company.
  • Conducted job training for all new servers and educating them on proper procedures.
  • Educated numerous new hires on proper procedures and methods to maintain customer satisfaction.
  • Train other employees on proper procedures of preparing food and cleaning and sanitation.
  • Trained and certified over 20 Egyptian personnel on proper procedures of fuel.

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49. SME

low Demand
Here's how SME is used in Trainer jobs:
  • Conducted surveys/studies/assessments relevant to organizational management goals.
  • Redesigned all training exercises and assessments supporting mail order pharmacy customer service training resulting in greater understanding and comprehension for learners.
  • Developed corporate and facility specific industrial safety and industrial hygiene procedures Perform inspections and assessments in construction and industrial settings.
  • Support Trainer, Recruitment Regional Manager and/or Territory Manager in skills assessment to improve brand awareness and sales productivity.
  • Conducted comprehensive evaluations, family visions, strength and needs assessments, and developed goal-oriented and time-limited service plans.
  • Conducted quality assessments for Member Services, and developed motivational incentives to assist staff in qualifying for career advancements.
  • Used Data Analysis to audit assessments and assist with re-aligning objectives to meet required guidelines and performance expectations.
  • Coordinated and implemented systems for purpose of recruiting and assessment of appropriate individuals/families for Adolescent Intensive Foster Care.
  • Established and developed a professional relationship with clients, performed and evaluated dietary and physical fitness assessment.
  • Performed management assessments, identified program deficiencies, noted strengths and generated reports to upper tier management.
  • Monitored the quality of telephone interactions performed by Telephone Sales Representatives, provided assessments detailing required improvements.
  • Promoted acceptance of assessment and authorization procedural changes by establishing a collaborative and safe learning environment.
  • Supervised and trained regular education teachers and assistants on an assessment for students with significant needs.
  • Performed fitness assessments including measuring body fat composition, strength, flexibility and cardiovascular functions.
  • Prepared evaluations on candidate's report writing, assessment of character/demeanor, training performance.
  • Assisted Members in examining poor choices and attitudes through experiential self-discovery and personal assessment.
  • Conduct personality assessments to facilitate understanding of how preferences can impact attitude and behavior.
  • Administered competency assessments to determine the staff's registry preparedness and re-trained where necessary.
  • Design assessments and evaluations to effectively measure knowledge transfer and overall training results.
  • Conduct individual and unit need assessments and performance evaluations to determine training requirements.

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50. Job Aids

low Demand
Here's how Job Aids is used in Trainer jobs:
  • Developed end user documentation and job aids for major functionality.
  • Reviewed training documentation and job aids annually for accuracy.
  • Develop instructor-led classes and job aids targeting leadership development.
  • Designed, developed and maintained hard copy and computer based training materials, including lesson plans, job aids and exercises.
  • Trained over 355 administrative Assistants, Developed training job aids and power point presentations to assist in meeting training objectives.
  • Prepare and organize instructional manuals, learning aids, job aids, and learning evaluations such as quizzes and tests.
  • Analyzed performance gaps and recommended appropriate solutions such as training, job aids, performance coaching, or behavioral modeling.
  • Ensured classroom environment and Labs and were set up appropriately and training materials and exercises and job aids were available.
  • Enhanced Employee Training Manual by adding job aids for multiple systems, and created relevant hands-on exercises for CUBS system.
  • Partnered with the curriculum design team to maintain leader guides, workbooks, job aids and testing material.
  • Created new-hire manual, various templates and job aids used by other process trainers (11 members).
  • Designed, developed and implemented training programs, policies and procedures and job aids for new products.
  • Created, revised, and maintained all job aids used throughout the IGO and Replacement departments.
  • Prepared required materials, job aids, and reports, to aid in the train-the-trainer programs.
  • Design, create and maintain training, job aids and reference guides for departments upon request.
  • Served as Subject Matter Expert for development of new training materials including curriculum and job aids.
  • Formulated decision flow charts and job aids for collectors and performance evaluation tools for supervisors.
  • Created and updated all Enrollment and Billing procedures and job aids using specific Word Templates.
  • Modified and developed content for Job Aids, Quick Reference Guides, Instructor Guides/End-User Guides.
  • Author curriculum, job aids, certification standards, reporting and establishment of best practices.

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20 Most Common Skill for a Trainer

Training Programs24.2%
Customer Service19%
Training Classes18.4%
Safety Procedures12.3%
Ensure Compliance4.5%
Company Policies2.2%
Food Preparation2.2%
Powerpoint2%

Typical Skill-Sets Required For A Trainer

RankSkillPercentage of ResumesPercentage
1
1
Training Programs
Training Programs
20%
20%
2
2
Customer Service
Customer Service
15.7%
15.7%
3
3
Training Classes
Training Classes
15.2%
15.2%
4
4
Safety Procedures
Safety Procedures
10.2%
10.2%
5
5
Ensure Compliance
Ensure Compliance
3.7%
3.7%
6
6
Company Policies
Company Policies
1.8%
1.8%
7
7
Food Preparation
Food Preparation
1.8%
1.8%
8
8
Powerpoint
Powerpoint
1.6%
1.6%
9
9
Data Entry
Data Entry
1.3%
1.3%
10
10
Lesson Plans
Lesson Plans
1.3%
1.3%
11
11
Osha
Osha
1.2%
1.2%
12
12
New Associates
New Associates
1.2%
1.2%
13
13
Training Manuals
Training Manuals
1.2%
1.2%
14
14
Technical Support
Technical Support
1.1%
1.1%
15
15
Computer System
Computer System
1.1%
1.1%
16
16
CPR
CPR
0.9%
0.9%
17
17
HR
HR
0.9%
0.9%
18
18
Product Knowledge
Product Knowledge
0.9%
0.9%
19
19
Curriculum Development
Curriculum Development
0.8%
0.8%
20
20
Internet
Internet
0.8%
0.8%
21
21
Phone Calls
Phone Calls
0.8%
0.8%
22
22
Training Modules
Training Modules
0.8%
0.8%
23
23
Staff Members
Staff Members
0.7%
0.7%
24
24
EMR
EMR
0.7%
0.7%
25
25
Training Activities
Training Activities
0.7%
0.7%
26
26
Fitness Assessments
Fitness Assessments
0.7%
0.7%
27
27
Training Records
Training Records
0.7%
0.7%
28
28
POS
POS
0.7%
0.7%
29
29
On-The-Job Training
On-The-Job Training
0.7%
0.7%
30
30
Inventory Control
Inventory Control
0.7%
0.7%
31
31
Technical Training
Technical Training
0.6%
0.6%
32
32
Customer Complaints
Customer Complaints
0.6%
0.6%
33
33
Front Desk
Front Desk
0.6%
0.6%
34
34
Medicare
Medicare
0.6%
0.6%
35
35
Company Standards
Company Standards
0.6%
0.6%
36
36
Sales Goals
Sales Goals
0.6%
0.6%
37
37
Apple
Apple
0.6%
0.6%
38
38
Menu Items
Menu Items
0.6%
0.6%
39
39
Course Materials
Course Materials
0.5%
0.5%
40
40
Proper USE
Proper USE
0.5%
0.5%
41
41
Customer Orders
Customer Orders
0.5%
0.5%
42
42
Classroom Setting
Classroom Setting
0.5%
0.5%
43
43
Developmental Disabilities
Developmental Disabilities
0.5%
0.5%
44
44
New Agents
New Agents
0.4%
0.4%
45
45
Sales Floor
Sales Floor
0.4%
0.4%
46
46
Special Projects
Special Projects
0.4%
0.4%
47
47
People
People
0.4%
0.4%
48
48
Proper Procedures
Proper Procedures
0.4%
0.4%
49
49
SME
SME
0.4%
0.4%
50
50
Job Aids
Job Aids
0.4%
0.4%

10,448 Trainer Jobs

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