Technology Training Specialist
Trainer job in Hackensack, NJ
Technology Training Specialist - Professional Services
Northern New Jersey (Hybrid)
A leading professional services firm is seeking a Technology Training Specialist to join its IT team in the Northern New Jersey office. In this hybrid role, you'll help design and deliver engaging technology training programs, expand the firm's eLearning offerings, and support strategies to improve user adoption of internal tools and systems. Reporting to the Technology Training Lead, you'll play a key role in ensuring employees across all offices are aware of the available technology resources and confident in using them effectively.
This position is ideal for someone who enjoys teaching, creating learning content, and helping others use technology more efficiently in a professional setting.
Key Qualifications:
Excellent written and verbal communication skills with strong interpersonal ability
Quick learner with the ability to master new technologies and workflows
Strong attention to detail and documentation discipline
Comfortable working both independently and collaboratively
Prior experience in a law firm or professional services environment required
Associate's or Bachelor's degree in a related field (legal, technology, or similar) preferred
Occasional travel to other office locations required
The firm offers a competitive compensation package and comprehensive benefits, with salary commensurate with experience.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Technical Training Specialist
Trainer job in Hackensack, NJ
We are looking for a Technology Training Specialist to join an IT team. This hybrid role focuses on developing and delivering technology training for professionals and support staff.
What you'll do
Create and deliver skills-based training sessions
Build and maintain eLearning content
Support technology adoption across the firm
Coordinate training programs and logistics
Help communicate available tools and best practices
Teach non-technical people how to use applications and tools
What we're looking for
Strong technical background and understanding of software's, applications and IT tools
Strong written and verbal communication skills
Ability to learn new technologies quickly
Solid documentation and organizational skills
Ability to work independently and collaboratively
Background
Experience in a professional services environment required
Experience in a technical role
Experience teaching technology in some capacity
This role is ideal for someone who enjoys teaching, creating engaging training content, and helping others get the most out of technology tools and applications.
***please note this is a technical role***
Training Consultant
Trainer job in New York, NY
Job Title: Training & Development Specialist
Perm (FTE) role
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
H1b
candidates at this time
Must haves
Need to have own vehicle and clean driver's license.
Should be bilingual with Spanish and English.
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Preferred Skills:
Experience with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
Familiarity with instructional design principles
Proficient in MSOffice Suite
:
Summary:
The Training and Development Specialist is responsible for delivering engaging and effective training programs to employees and ensuring they gain the necessary knowledge and skills to succeed in their roles.
The Specialist will conduct both in-person and virtual training sessions, utilizing various learning methods, tools, and resources to create an interactive and positive learning experience.
The role requires excellent communication skills, a passion for helping others grow, and the ability to adapt training content to meet the diverse needs of training recipients.
Job Description:
Training Delivery:
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Use a variety of instructional techniques, such as group discussions, hands-on activities, role-playing, case studies, and multimedia, to engage learners and promote active participation.
Adjust delivery styles and content to accommodate different learning styles and audience needs.
Training Preparation:
Review and familiarize yourself with training materials before each session to ensure content is clear, accurate, and aligned with the learning objectives.
Set up training spaces (virtual or physical) with necessary materials, technology, and equipment prior to sessions.
Prepare any assessments, quizzes, or activities needed to reinforce key learning points and evaluate participant understanding.
Participant Engagement:
Create a positive, inclusive, and respectful learning environment that encourages participation, open dialogue, and knowledge sharing.
Monitor participant engagement and adjust the pace or delivery of content as necessary to maintain attention and support understanding.
Provide one-on-one assistance to learners as needed during or after training sessions to clarify concepts or address individual questions.
Feedback and Evaluation:
Collect feedback from participants at the end of each training session to gauge the effectiveness of the training and identify areas for improvement.
Evaluate participant performance through assessments, surveys, and follow-up conversations to ensure learning objectives are met.
Report training feedback and outcomes to the Training and Instructional Design Manager including recommendations for improving future sessions.
Learning Resource Management:
Assist in the development and maintenance of training materials, guides, and resources that can be used for ongoing learning or as reference materials.
Ensure that all training materials are updated and remain relevant, accessible, and aligned with the latest industry trends or organizational needs.
Collaboration with Training Team:
Collaborate with the Training Manager and other team members to continuously improve training programs and ensure they align with the organization's learning and development goals.
Participate in team meetings, share best practices, and contribute ideas for improving training processes and participant outcomes.
Continuous Improvement:
Stay updated on best practices in training facilitation, learning methodologies, and new technologies or tools that can improve training delivery.
Qualifications:
Education:
Bachelor's degree in Education, Business, or a related field (preferred).
Experience:
Experience delivering both in-person and virtual training to diverse groups of employees.
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $65k to $70K per year
We offer a comprehensive benefits package designed to support your health, well-being, and career growth, which may include:
Health, dental, and vision coverage
Paid time off and holidays
Retirement savings plan options
Information Technology Trainer - Elite Mid-Sized Firm
Trainer job in New York, NY
Our client, an elite mid-sized law firm in New York City, is seeking an IT Trainer to join their growing Technology team.
Will lead firmwide efforts to develop, deliver, and elevate technology training for attorneys and staff at every level. You will work closely with legal and administrative teams to identify training opportunities, support major software rollouts, demonstrate new tools, and occasionally assist user support when needed.
Varied responsibilities, including delivering new hire and ongoing training both in person and virtually, creating and updating engaging learning materials, and managing the firm's system.
The ideal candidate brings technical and software training experience-preferably within a professional services or law firm environment.
Exceptional compensation, comprehensive benefits, and the opportunity to join one of NYC's leading firms.
Please apply to Bridgeline Solutions today!
2025-26 Middle School Learning Specialist (SETSS)
Trainer job in New York, NY
About Us
Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond.
Position Overview
Supervised by the Assistant Principal of Student Services, the Learning Specialist plays a unique role as a collaborator with teachers on various teams, as a family liaison, and as a small group and individual instructor of students with varying learning needs. Learning Specialists support every child in the grades they serve and foster deep connections with their colleagues and students. Successful Learning Specialists consistently help students achieve academically and socially: collecting, analyzing, and implementing data-based strategies for both the students on their caseload as well as students that have been identified as needing additional support. The Learning Specialist is in current possession of special education certification.
Core Competencies & Responsibilities
Provide specially designed and/or supplemental instruction to support students with disabilities in the general education classroom
Collaborate with general education teachers to design flexible services, promoting inclusion and utilizing combined expertise
Use push-in or pull-out service models for direct and indirect services, targeting instruction for improved sensory perceptual motor skills, language, cognition, and memory
Develop, modify, and implement curriculum and assessments aligned with IEP and/or 504 plans
Lead Multi-Tiered System of Support (MTSS) meetings to assess student needs, collaborate with colleagues, develop comprehensive intervention plans, and manage the implementation of MTSS, ensuring alignment with the organization's goals and standards
Actively engage students in rigorous, project-based, standard-aligned learning experiences
Support the creation and implementation of Functional Behavior Assessments (FBA) and Behavior Intervention Plans (BIP)
Drive academic outcomes through data analysis, differentiated instruction, and support for diverse learner needs
Plan, prepare, and implement lesson plans using various instructional strategies, differentiating for diverse student needs
Use technology tools for instruction, planning, and communication to enhance student engagement
Attend IEP meetings, ensuring compliance with SESIS expectations
Assess student progress regularly and maintain accurate records for grading, progress monitoring, and communication
Collaborate with colleagues, engage in professional learning opportunities, and actively participate in staff orientation and training
Foster positive relationships with families, providing weekly communication touch points and involving them in learning
Commit to reflective practice, responsiveness to feedback, and continuous professional growth
Perform other duties as assigned
Qualifications
Bachelor's degree
New York State teaching certification in Students with Disabilities required
Spanish language proficiency (preferred)
Appreciation for the Classical liberal arts educational tradition (preferred)
Benefits
At Brilla Schools, we celebrate the unique skills, experiences, and passions that each staff member brings to our mission. To support their work, we offer a thoughtfully designed benefits package to provide competitive and adaptable coverage. We are committed to offering a benefits portfolio that supports the holistic health and wellness of our team members including:
Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish.
Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx.
Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks.
Competitive Compensation: A salary range of $80,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience.
Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us.
Work-Life Balance: Generous paid time off, a DOE-aligned school calendar, and wellness resources to support personal renewal and sustained excellence.
Fully Certified Learning Specialists will receive a $10K signing bonus for the 2025-26 SY on their September 30th paycheck or after their 45th day of employment, whichever comes first. On March 31, 2026, there will be another $5K bonus pending employment status.
At Brilla, your dedication fuels our mission, and we're here to invest in your growth, well-being, and success-from recruitment to retirement!
Please note: The above is based on the 2024-2025 plan year. You can find more information
here
.
Auto-ApplyOSHA Certified Trainer
Trainer job in New York, NY
Job Description
All Borough Construction Safety Training (ABCST) provides safety training to construction industry personnel. From New York City Department of Buildings approved courses to OSHA training, ABCST educates workers about Federal and State safety regulations. Our curriculum and trained instructors provide students with the certifications and licenses required to work on major projects in the greater New York City area.
We are currently accepting bids for Certified OSHA Trainers.
Instructor Requirement:
To deliver this course the instructor(s) must demonstrate that he or she is credentialed or trained in instructional methods and learning processes.
The instructor(s) must also successfully demonstrate his or her ability to solve or resolve problems relating to the subject matter by possession of a recognized degree, certificate, licensure, or professional standing, or by extensive knowledge, training, and experience, in the subject matter being taught. To the extent that the course instructor(s) holds, or has held, a trade license issued by the Department, it must be in good standing and not be surrendered to, suspended by, or revoked by the Department.
Have 10 years of documented experience in the field of Construction Safety or Management and/or possess a valid Site Safety Manager Certification
Please note this is a position for an Independant Contractor.
Please apply with resume and hourly rate.
OSHA Certified Trainer
Trainer job in New York, NY
All Borough Construction Safety Training (ABCST) provides safety training to construction industry personnel. From New York City Department of Buildings approved courses to OSHA training, ABCST educates workers about Federal and State safety regulations. Our curriculum and trained instructors provide students with the certifications and licenses required to work on major projects in the greater New York City area.
We are currently accepting bids for Certified OSHA Trainers.
Instructor Requirement:
To deliver this course the instructor(s) must demonstrate that he or she is credentialed or trained in instructional methods and learning processes.
The instructor(s) must also successfully demonstrate his or her ability to solve or resolve problems relating to the subject matter by possession of a recognized degree, certificate, licensure, or professional standing, or by extensive knowledge, training, and experience, in the subject matter being taught. To the extent that the course instructor(s) holds, or has held, a trade license issued by the Department, it must be in good standing and not be surrendered to, suspended by, or revoked by the Department.
Have 10 years of documented experience in the field of Construction Safety or Management and/or possess a valid Site Safety Manager Certification
Please note this is a position for an Independant Contractor.
Please apply with resume and hourly rate.
Auto-ApplySales Learning Consultant - HRO
Trainer job in New York, NY
ADP is hiring a Sales Learning Consultant. In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
Experience: Minimum of two years of successful sales performance or related experience.
Education: BA or BS in Education, Business, Human Resources, required.
Sales Learning Consultant - GES Field
Trainer job in New York, NY
ADP is hiring a Sales Learning Consultant - GES Field Sales
In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
A college degree is nice to have but not required. What's more important is having the skills to do the job. Other forms of acceptable experience include:
Experience: Minimum of two years of successful sales performance or related experience in Upmarket Sales
Professional Learning Consultant (Per Diem/Contract Position)
Trainer job in New York, NY
Professional Learning Consultant (Per Diem/Contract Position)
PowerMyLearning is a national nonprofit transforming math education through innovative math products and evidence-based professional learning. We help educators strengthen math instruction and deepen student understanding so every child can build strong math foundations and thrive academically.
Our evidence-based solutions foster rich math discourse, meaningfully engage families, and support multilingual learners while equipping teachers with AI-driven insights that reveal how students think about math, not just whether they get the right answer.
With more than two decades of experience in historically marginalized communities, we've demonstrated statistically significant gains on math achievement, growth mindset, and teacher practice.
To learn more, visit PowerMyLearning.org.
POSITION DESCRIPTION
The Professional Learning Consultant will play a crucial role in the implemention of PowerMyLearning's professional development services in schools and districts across New York City's five boroughs. Reporting to the Director of Programs, this on-site role is based primarily at partner schools.
The Professional Learning Consultant will manage partnerships and deliver professional learning by facilitating group sessions and providing individualized support via 1:1 instructional coaching. Additional contributions to the professional learning team may be required. Work occurs during the school year with contracts assigned based on availability and alignment with school needs.
KEY RESPONSIBILITIES
Leadprogram implementation for a caseload of partnerships
Manage relationships with school and district-based project managers and school leaders, including providing regular progress updates as determined for each partnership
Collaborate with administrators and teachers at partner schools to develop goals to increase student achievement related to the programming sold to their schools
Deliver high-quality professional development services grounded in the PowerMyLearning Framework for Teachers (including coaching and workshops) to schools and districts in their region
Provide on-site guided support to teachers (demonstration teaching, classroom observation, feedback discussions, etc.) as they explore different ways they can strengthen learning relationships with students and families to support student success
Support teachers with implementation of Family Playlists, including onboarding, usage guidance, and ongoing troubleshooting to promote strong family engagement
Work with teachers to set professional goals and collect data and evidence of progress towards those goals
Ensure proper tracking and documentation of all partnerships, including of lessons learned to inform program improvement and evidence of progress toward student achievement and improved teacher instruction
Communicate experiences and feedback from the field to inform program and partnership development
Understand and communicate PowerMyLearning's mission and approach to staff, constituents, and other stakeholders
CANDIDATE QUALIFICATIONS
Passion for PowerMyLearning's mission
Bachelor's degree in Education or a related field
5+ years of K-12 teaching experience
3+ years of coaching teachers
Experience leading professional development
Experience working with youth and low-income communities
Experience integrating inclusive and student-centered instructional approaches to support engagement and holistic development
Experience with leveraging technology to support instruction
Proven organizational and problem-solving skills
Demonstrated ability to work independently and manage a complex schedule
Capacity to thrive under pressure while working on multiple tasks and projects
Excellent written and verbal communication skills
Demonstrated flexibility when priorities change
Preferred
Experience managing school partnerships
Experience working with a Multilingual Learner population
Experience writing or developing lesson plans and curriculum
Experience as a school and/or district leader
Master's degree or above in relevant education field
COMPENSATION
This position offers a competitive per-diem range of $62.50 to $93.75 per hour based on coaching or school leadership experience.
OUR VALUES AND HIRING PHILOSOPHY
PowerMyLearning strives to embody our core values: Strengthen Relationships, Embrace Learning, Advance Equity, and Embody Humility.
We are committed to building a diverse and inclusive organization in which we give voice to, and meet the needs of, the teachers, families, and students we serve. PowerMyLearning encourages applications from individuals of all backgrounds, especially people of color and members of other historically marginalized groups.
PowerMyLearning is committed to providing equal employment opportunities and does not discriminate on any basis prohibited by applicable law.
We encourage applications from people with unusual career paths and diverse experiences. Even if you haven't had a similar role before, we welcome you to apply!
TO APPLY
Qualified candidates can apply by visiting *********************************************** You will need to submit a resume and cover letter.
Applications will be reviewed on a rolling basis.
Software Trainer and Implementation Support
Trainer job in Paramus, NJ
GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency.
Job Description
A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME - IT Implementations Trainer, with excellent communication and problem solving skills. We are seeking individuals who have a software training background. Candidate should be at ease with external and internal interactions. The IT Implementations Trainer position plays a key role in delivering new products and services to our new and existing customers. Customer service, incident management, configuration, training, implementation and documentation are the key elements of this role. Working with our Implementations Team Leader, the IT Implementations Trainer is responsible for the quality and delivery of the products and services we offer to our customers. This role will include on-site training, software configurations, support and documentation for our customers. This position exposes the individual to the lates technology in the industry. This positions provides exposure to many different cutting edge IT products and solutions; including but not limited to: Mobile Application Solutions and Business Software Solutions. Ability to travel is a must.
The IT Implementations Specialists responsibilities include:
Conduct on-site and Remote Software configuration and training
On-site and remote software configuration, roll-out and training (for our mobile and software products).
Travel required- both local and long distance (min 30% travel). Customer related travel is fully reimbursed.
Define and implement initiatives to increase client satisfaction.
Identify customers training needs or consultancy opportunities to improve their process.
Documentation of training outcomes, lessons learned and next steps for post-training.
Complete assignments and deliverables provided to you by the Project Manager.
Qualifications
Critical Skills and Experience:
College Graduate (CIS, MIS, Computer Science or Business Degree preferred).
Prior software implementation and training skills a plus.
Strong communication and customer service skills.
Ability to travel (both local and long distance) is required.
Excellent organizational and task management skills.
Ability to understand and document customer business and technical support incidents.
Proficiency in MS Office Products (Excel, Word, PowerPoint, etc).
An understanding of software development, databases and computer networking
Foundational knowledge of business disciplines with a strong grasp of accounting principles.
Ability to work independently on projects while also adhering to assigned schedules and deadlines.
Team Player with a positive attitude.
Flexible to changing schedules and traveling throughout the country.
Reliable means of transportation required
Additional Information
SALARY AND BENEFITS
* Salary range determined based on qualifications and prior comparable experience.
* Annual reviews & Performance Bonus.
* Travel across the United States to major cities
* Annual salary increases based on performance.
* Long term position.
* Full medical benefits after 90 days.
* Paid Holidays
* Vacation package after 90 day.
Clinical Affairs Training Specialist
Trainer job in New York, NY
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
Clinical Applications Trainer
Trainer job in Verona, NJ
The Clinical Applications Trainer leverages deep expertise in EHR Systems (athena One) and clinical practice to empower healthcare teams, ensuring technology is seamlessly integrated into daily workflows to enhance patient care and operational efficiency. This role focuses on developing and delivering training programs for practice staff, ensuring workflows are efficient, evidence-based, and user-friendly within EHR systems (athena One).
The Trainer provides ongoing support, and educational resources to empower end-users, drive adoption, and support quality initiatives. Collaboration with clinicians, administrative teams, and IT is essential to optimize workflows, implement system enhancements, and facilitate seamless integration of clinical processes and technology.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to):
Develop and deliver training programs for clinical templates, order sets, and documentation tools in the EHR.
Educate and support end-users on workflows, system functionality, and best practices.
Analyze workflows and recommend improvements for efficiency and compliance.
Develop educational materials, guides, and resources for staff.
Ensure training content aligns with CMS, HIPAA, and organizational standards.
Collaborate with internal teams for upgrades, issue resolution, and new feature rollouts.
Participate in EHR optimization projects and go-live support.
Other duties as required.
Qualifications
REQUIRED SKILLS & QUALIFICATIONS
Clinical background (RN, LPN, MA, or similar) or direct experience working in a healthcare setting.
Minimum of 3-5 years of experience training electronic health record (EHR) systems (athena One, Epic, Cerner, etc.).
Excellent analytical, problem-solving, and communication skills.
Experience with adult education principles and instructional design.
Proven experience in developing and delivering training programs for clinical applications.
Ability to translate clinical needs into clear, actionable training content.
Detail-oriented with strong organizational and presentation skills.
Proficient in Microsoft Office 365
WORK ENVIRONMENT/PHYSICAL DEMANDS
Office setting, with extended periods of sitting and computer work.
Travel required as needed to office locations.
TOTAL REWARDS AT VANOVA HEALTH SOLUTIONS:
At Vanova, we see Total Rewards as more than just a paycheck and recognize that value comes in many forms. It is the full experience of being a part of our incredible team working toward a shared, mission-driven purpose. We're proud to offer competitive compensation, health and wellness benefits, a retirement savings plan, time off to recharge, learning opportunities to continually grow, and meaningful work in a collaborative culture that fosters team connection through shared celebrations and appreciation events.
We are committed to investing in the future of our people and focused on expanding our total rewards to support every stage of your journey with us.
The anticipated base annual salary for this role ranges from $70k to $90k.
This position may be eligible for an annual bonus opportunity based on individual performance and company financial performance.
Comprehensive benefits based on eligibility include a 401K retirement savings plan with company match, paid time off (vacation, personal days, holidays, and sick time), and health benefits (medical, prescription drug, dental and vision insurance).
Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to location, skill level, years and depth of relevant experience, and education.
EEOC Statement: Vanova Health is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills associated with it. Duties and expectations may be subject to change with or without notice.
#LI DNI
Auto-ApplyTraining Specialist
Trainer job in New York, NY
The Enablement Specialist supports the professional development of employees across the Commercial organization by creating and managing enablement and training content to enable Commercial Team Members to achieve outsized outcomes. The individual in this role will partner with internal stakeholders and subject matter experts for the instructional design of enablement content. The Enablement Specialist will administer the learning management system (LMS) and content management system (Seismic) to ensure the availability and timeliness of all content to the Commercial team. Training topics include but are not limited to, product training, sales and systems training (including Salesforce), industry training, financial training, corporate training, client type/persona training and the Discover Green Street series.
Job Responsibilities
The Enablement Specialist will:
Support the Commercial Organization's goals by designing, developing and delivering scalable, customized, and effective content through various delivery modes (web-based, leader-led, workshops, e-learning, etc.)
Maintain a strong working knowledge of all Green Street products and customer type and user persona use cases, as well as Commercial Real Estate Industry and Financial concepts
Foster an inclusive environment conducive to learning and growth
Be responsible for administration of learning management systems and content management system (Seismic)
Be adept at project management and cross-functional collaboration
Deliver L&D initiatives that are measurable and can be tracked for effectiveness and alignment to program goals
Ensure an impactful learner experience by identifying opportunities for higher ARR using data, leader input and team member observations
Candidate Profile
Bachelor's degree in business, Finance, Real Estate, Human Resources, Psychology, Adult Learning, Organizational Learning, Instructional Design, or related field
Minimum 2+ years in instructional design, with a focus on creating engaging, scalable training content OR Minimum 2+ years of experience in facilitating in diverse settings and formats (e.g. group, public speaking, e-learning)
Minimum 2+ years' experience in sales, account manager or customer success with proven track record of success, preferred
Experience training on sales enablement tools, such as Salesforce.com, SalesLoft, and ZoomInfo
2+ years of experience in Finance or CRE related field preferred
Strong communication and analytical skills to influence stakeholders
Ability to manage multiple priorities with deadlines
Working knowledge of Microsoft office programs, particularly PowerPoint, Excel and Word
Up to 20% business related travel to other offices located in the US and Europe
Delivery of learning programs may require travel and incumbents must obtain the necessary travel documentation
L&D events may require working outside of standard business hours
Compensation, Benefits and Work Authorization
In addition to the posted base salary range, this position is eligible for commission and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Company Overview and EEOC/Diversity
Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit ********************
The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We're building a company culture where differences are celebrated and valued.
Green Street is an Equal Opportunity Employer
Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Pay Range USD $85,000.00 - USD $90,000.00 /Yr. Commission N/A Incentive Performance Bonus + Incentive Performance Bonus
Auto-ApplyEducational Specialist, Training and Capacity Building
Trainer job in New York, NY
Job Description
EDUCATIONAL SPECIALIST, TRAINING AND CAPACITY BUILDING
Unit: Programs
Department: Youth Services
Reports to: Coordinator, Training and Capacity Building
Classifications: Exempt, F.T. (YSD)
The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners.
Essential Functions:
% Time
Role Description
65%
Training and Capacity Building Services
· Workshop development and facilitation, including:
· Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners.
· Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement.
· Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness.
· Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions.
· Conduct training coordination and logistics, including:
· Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software
· Managing pre and post-training material distribution
· Tracking and recording attendance data in Salesforce and sharing reports with the data team
· Maintaining an organized database of training participants for funding compliance and future communications
· Engage in outreach and engagement efforts, including:
· Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners.
· Conduct and share consistent, monthly training and capacity building communication, such as a newsletter
· Promote training opportunities through social media and interagency communications
· Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices.
10%
Programmatic Direct Service
Work closely with other HMI departments and staff to support ongoing programs and services
1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm).
2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.
3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.
4. Participate and assist with general HMI agency-wide events.
15%
Administrative & Other Duties
Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.
1. Maintain client-level data, including follow-up notes and referral logs.
2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce
3. Document, code, and enter data for program analysis.
4. Submit all necessary documentation to Data Coordinator(s).
Participate in professional development trainings
As needed
Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities Required:
Bachelor's degree in education, health education, public health, or related human services field.
Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners.
Experience facilitating group discussions and managing a variety of small and large group dynamics.
Experience planning and implementing workshops and trainings.
At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds.
Ability to exercise independent judgment when appropriate; strong decision-making skills.
Strong oral and written communication skills.
Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
Bi-lingual (Spanish-English) skills a plus.
Working Conditions:
Work at 2 Astor Place, NYC
Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.
Job Posted by ApplicantPro
Group Training Coach (Part-Time)
Trainer job in New York, NY
About NYRR New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people, and has grown from a local running club into the world's premier community running organization. NYRR's mission is to help and inspire through running, aiming to empower people of all ages and abilities to improve their health and well-being through the power of running and fitness.
NYRR's year-round offerings of races, community events, programs, and training resources provide hundreds of thousands of people with the motivation, know-how, and opportunities to start running and keep running for life. NYRR's premier event, the famed TCS New York City Marathon, attracts the world's top professional runners and committed amateurs alike, while also raising millions of dollars annually for charity and driving economic impact for New York City. NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire children in underserved communities in New York City, nationwide, and around the world.
Headquartered in New York City, NYRR is a 501(c)(3) organization. To learn more, please visit *************
At New York Road Runners, we are committed to building an inclusive, diverse workplace by finding the best candidate for the job. We understand that skills come from a variety of different backgrounds. Checking off every single requirement on our job description is not necessary to apply. If you think you are a good fit and have a passion for the work we do, please submit your application. We are eager to learn about your experience and skills! You may be the right candidate for this or other open positions.
New York Road Runners is an Equal Opportunity Employer
About the Department
Runner Products supports the training, racing and community experience of our runners -through classes, seminars and customized training programs. The team also provides experiences to enhance the runner's engagement with the running community and their experience at NYRR events, whether it is through our membership program, race photography or ticketed events. The Runner Services team is the information source for our runner, serving for a conduit of information and an advocate for NYRR's runner-first philosophy. NYRR's Charity Programs include Champion's Circle and over 350 charities who partner with NYRR to raise over $30 million cumulatively through volunteers running the marathon each fall.
About the Position
NYRR's Training Team is seeking supportive, experienced leaders to coach NYRR's Group Training program. Group Training sessions are held year-round on weekdays and weekends. Group Training part-time coaches will work with each park lead to execute pre-planned workouts in a group setting with up to 25 runners at a time, creating an engaging and safe workout session for the runners, along with fostering an environment of inclusivity.
Job Responsibilities (primary and secondary duties):
* Work with the Training Team Lead and/or Park Lead to execute engaging workouts, that will provide the participants with a workout that builds aerobic capacity and motivates them throughout the session.
* Communicate frequently/as needed with Training team and/or Park Lead via phone, text and email to ensure that advice provided at the workout is science-based and aligns with the NYRR training principles.
* Ensure that participants are engaging in a safe and positive training environment.
* Must commit to total time per workout of 90 minutes. Workout's average 60 minutes in length, and coaches are expected to arrive 15 minutes ahead of time and are encouraged to stay and answer questions for up to 15 minutes after each workout concludes.
Job Requirements:
Experience:
* Prior coaching and training/running experience strongly preferred
* Experience coaching and working with runners are various levels
* Preferred: Experience in community building and runner engagement
Skills and Attributes:
* Ability to implement workout for runners of ranging ability levels and adapt workouts onsite as needed to ensure safety of participants
* Ability to provide deliver clear explanations, demonstrations, and instructions about workout and drills
* Strong interpersonal skills with organized and clear communication style required
* Punctual and dependable
* Ability to encourage and motivate runners.
* Ability to implement effective conflict resolution as needed.
* Ability to adapt to feedback based on Park Lead and customer comments
* Comfort speaking with authority in a group setting
* Preferred: Willingness and flexibility to travel to various parks such as Central Park, Prospect Park, and Astoria Park
Physical Requirements
* Must be able to simultaneously coach and run 4 miles at an assigned pace without stopping
* Run with a 10-pound AED backpack, if required for emergency situations to administer first-aid
Education & Certifications:
* First Aid and CPR/AED certification (or willingness to obtain certification through NYRR sponsored training)
* Preferred: RRCA, USATF, or comparable coaching or training certification (or willingness to obtain certification through NYRR-sponsored training)
Hourly Rate: $30.00
NYRR requires all employees to be vaccinated against COVID-19 unless approved for a medical or religious exemption.
Auto-ApplyTraining Specialist
Trainer job in New York, NY
Job Title: Training & Development Specialist
Department: IT
Reports To: Training & Instructional Design Manager
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
Travel & Store Coverage Plan ( 2 openings for Bronx and Brooklyn)
We want to be transparent about travel expectations so candidates know this is a well-planned and organized role-not a hectic travel job.
No long same-day travel: You will
not
be asked to travel from the Bronx to Long Island and then to Pennsylvania in the same day. That doesn't happen here.
Organized scheduling: All store visits are grouped in a logical way. Our scheduling manager (Fatima) ensures your travel is smooth and realistic.
Localized assignments: Most days are kept within the same borough (e.g., Bronx, Manhattan, Brooklyn, Queens, or Long Island). Traveling across multiple boroughs in one day is not the norm.
Hotel & meals covered: For new store openings outside your home area (for example, if a Connecticut store is opening but you live in the Bronx), the company covers hotel stays and meals so you don't need to commute daily.
Occasional extended coverage: From time to time, you may be asked to cover stores in NJ, Staten Island, Upstate NY, or a few New England stores, but this happens only as needed and is always scheduled in advance.
CT & New England visits: Trips to Connecticut or New England are infrequent-typically spaced out 1.5-2 months between visits.
Summary:
We are seeking a Training & Development Specialist to deliver engaging and effective training programs for employees and store members. This role involves both in-person and virtual training, using creative methods to ensure participants gain the knowledge and skills they need to succeed.
Responsibilities:
Facilitate training sessions (English & Spanish) on systems and tools (e.g., SAP) through interactive methods.
Prepare training materials, set up sessions, and ensure smooth delivery.
Create a positive and inclusive learning environment.
Monitor engagement, provide one-on-one support, and adjust content as needed.
Collect feedback, evaluate effectiveness, and recommend improvements.
Maintain and update training resources and materials.
Collaborate with the training team to enhance programs and share best practices.
Stay current with training trends, tools, and facilitation techniques.
Qualifications:
Bachelor's degree in Education, Business, or related field (preferred).
Experience delivering in-person and virtual training to diverse groups.
Bilingual: Proficient in English and Spanish.
Strong communication, facilitation, and adaptability skills.
Comfortable with learning technologies (LMS, webinar platforms, MS Office, etc.).
Strong time management, problem-solving, empathy, and patience.
A reasonable, good faith estimate of the minimum and maximum annual salary will be $70,000 $70,000 for this position with full benefits.
Sales Learning Consultant - HRO
Trainer job in New York, NY
ADP is hiring a Sales Learning Consultant. In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
Experience: Minimum of two years of successful sales performance or related experience.
Education: BA or BS in Education, Business, Human Resources, required.
Sales Learning Consultant - GES Field
Trainer job in New York, NY
ADP is hiring a Sales Learning Consultant - GES Field Sales
In this position you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools and other specialized content. Facilitate a classroom environment that simulates the field sales experience. Develop sales associates through role-play observation, focused feedback, skill gap analysis, and coaching. Design coaching plans with actions and opportunities that will lead to specific business results. Provide ongoing communication to sales leaders regarding associate aptitude and performance. Work with instructional design team and other functional areas across the organization to validate the field relevance of the content. Collaborate with field sales leadership to identify and execute on key strategic productivity and development initiatives for the field.
RESPONSIBILITIES:
Train sales associates on ADP products, sales process, sales messaging, sales methodology, sales tools and sales skills.
Deliver Certified Learning Programs to ES Sales Associates.
Facilitate real-world environment for immediate, on the job application of the learning.
Employs State-of-the-Art, Best of Industry skills and practices to Delivery in the areas of Virtual, Instructor Led and Coaching-based facilitation.
Demonstrates knowledge and mastery of the coaching model in a variety of learning modalities.
Demonstrates knowledge and understanding of the business, marketplace, competition and strength of ADP's Solutions.
Proven ability to scope, collaborate, communicate and execute on custom facilitation requests with internal and external business partners.
Effectively engages leadership to play a key role in reinforcing the learning.
Provide ongoing coaching and feedback to sales associates and sales leaders.
Provides written and verbal feedback to the Instructional Design team including recommended solutions to logistical problems as well as for overall course improvements.
Execute corporate initiatives when needed.
Approximately 30% travel required.
Performs other duties as assigned.
QUALIFICATIONS REQUIRED:
A college degree is nice to have but not required. What's more important is having the skills to do the job. Other forms of acceptable experience include:
Experience: Minimum of two years of successful sales performance or related experience in Upmarket Sales
Educational Specialist, Training and Capacity Building
Trainer job in New York, NY
Unit: Programs
Department: Youth Services
Reports to: Coordinator, Training and Capacity Building
Classifications: Exempt, F.T. (YSD)
The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners.
Essential Functions:
% Time
Role Description
65%
Training and Capacity Building Services
· Workshop development and facilitation, including:
· Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners.
· Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement.
· Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness.
· Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions.
· Conduct training coordination and logistics, including:
· Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software
· Managing pre and post-training material distribution
· Tracking and recording attendance data in Salesforce and sharing reports with the data team
· Maintaining an organized database of training participants for funding compliance and future communications
· Engage in outreach and engagement efforts, including:
· Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners.
· Conduct and share consistent, monthly training and capacity building communication, such as a newsletter
· Promote training opportunities through social media and interagency communications
· Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices.
10%
Programmatic Direct Service
Work closely with other HMI departments and staff to support ongoing programs and services
1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm).
2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.
3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.
4. Participate and assist with general HMI agency-wide events.
15%
Administrative & Other Duties
Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.
1. Maintain client-level data, including follow-up notes and referral logs.
2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce
3. Document, code, and enter data for program analysis.
4. Submit all necessary documentation to Data Coordinator(s).
Participate in professional development trainings
As needed
Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities Required:
Bachelor's degree in education, health education, public health, or related human services field.
Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners.
Experience facilitating group discussions and managing a variety of small and large group dynamics.
Experience planning and implementing workshops and trainings.
At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds.
Ability to exercise independent judgment when appropriate; strong decision-making skills.
Strong oral and written communication skills.
Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
Bi-lingual (Spanish-English) skills a plus.
Working Conditions:
Work at 2 Astor Place, NYC
Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.