Training associate job description

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

The Trainer in partnership with the Department Lead and Supervisor will participate in the overall administration and follow up of training within their assigned area.
Essential Duties and Responsibilities:

The Associate must demonstrate the willingness and ability to:

Provide training and constructive feedback effectively and professionally Present in front of groups Accurately provide and follow directions, both written and verbal Remain professional, fair and consistent in interacting with the NM team Actively support team concepts and effectively communicate with team members at all levels Maintain high level of safety awareness and provide safety feedback Remain flexible to work overtime, as scheduled Identify and address team productivity and quality concerns Meet NM physical requirements of standing, bending and lifting, etc. Assist in production as needed or directed by Management team Focus and remain on task in a fast paced environment Adhere to NM Safety standards



Requirements:



Knowledge/Skills/Abilities


Intermediate knowledge of Warehouse Management System and MS Office preferred Previous training or mentoring experience is a plus Ability to analyze data for trends and make recommendations for improvement Excellent, timely and professional interpersonal communication skill Ability to communicate clearly both written and verbal



Essential Functions:



Essential Physical Requirements


Continuous/frequent walking or standing for long periods of time Continuous/frequent pushing or pulling heavy carts - up to 50lbs

Love Books?

If you love books and want to play an active role in the continued expansion of one of the book industry's most important and fastest growing organizations, then you must be part of the Readerlink Distribution Service's dynamic team. Readerlink sells 1 of every 3 trade print books sold in the United States to a blue chip customer base including the biggest names across multiple retail channels. In the past few years, Readerlink has become the #1 book distributor in the U.S. by doubling its annual sales to over $1 billion through the distribution of 300 million books per year to over 70,000 store locations nationwide. Readerlink ships via its extensive logistics network of 6 national distribution facilities totaling 50 acres of building capacity. Readerlink also publishes under the name Printers Row Publishing Group with four unique imprints: Canterbury Classics, Portable Press, Silver Dolphin Books, Thunder Bay Press and Dreamtivity. The diversity of these imprints allows PRPG to develop and expand on book industry trends in both the juvenile and adult book genres. Readerlink HQ is in Oak Brook, Illinois with its publishing HQ in San Diego CA.

What you will do
:


Under general supervision, act as the key instructor for new hires in general warehouse and job tasks.

Ensure new hires are fully competent to the job, skills, and needed tools to achieve the production/quality rates of the business.

Identify and arrange suitable training solutions for employees.

Actively searches, creatively designs, and implements effective methods to educate while enhancing performance and productivity as needed.

What you will need:

HS Diploma or equivalent
1-3 years Warehouse / Training experience
Proficiency using MS Office suite and WMS
Bilingual - English/Spanish

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

Hi, we’re Fora. We’re reimagining the travel advisor industry with fresh eyes, and building a travel agency that is modern, inclusive, tech-enabled and well, cool.

Our mission is bold. We’re here to empower 100,000 entrepreneurs to transform their passion for travel into revenue, and we’re doing it by curating the most incredible experiences for travelers. Read about our approach in Condé Nast Traveler.

Fora was founded in 2021 by three travel entrepreneurs – Henley Vazquez, Jake Peters and Evan Frank – who shared one big idea. Since then, we’ve grown to a team of 25+ full-time employees, with an office headquarters in TriBeCa, New York City.

We are fortunate to be backed by an incredible group of investors and are looking for more talented and mission-driven individuals to join our team.
About this role
We’re seeking an enthusiastic and dynamic Advisor Training Associate who can interact with our advisor community to assist and facilitate their learning process.

This role is entry--level with great opportunities for growth.

This is a highly dynamic role reporting to our General Manager of Advisors. It is a unique opportunity to be a part of an early team developing a new type of travel agency with a mission-driven company. We currently have a team of 600+ travel advisors who we support and train in order to facilitate their success in the travel industry. This team of advisors grows by approximately 50 advisors per month at this time.
Duties:
Assist our advisors through our support inbox by connecting them with the internal and external resources they need to succeed Work with the General Manager of Advisors to set priorities for advisor development on a regular basis Refine existing and create new training materials using a range of media/formats Support new processes and formats for data management and reporting Align content and training pathways with online community Manage current training platform logistics and communication and create associated content and resources Work across Fora key stakeholders to design and develop content, and to identify new and improve opportunities for format/deployment of content Work collaboratively with the Advisor Success team to accomplish projects and improve advisor experience
EXPERIENCE & SKILLS
Demonstrated track record of project management, operations skills, and customer support An ability to juggle multiple priorities in a fast-paced, dynamic environment with a strong bias for action Excellent verbal and written communication High taste level and ability to judge the quality of output Intellectually curious and growth mindset Excellent collaboration skills We are looking for someone who can think and act like an entrepreneur - you’ll be seeking to make an impact, have an opinion, and constantly looking for ways to improve and contribute.
STELLAR APPLICATIONS…
Showcase your personality. Emphasize that you get our brand. Illustrate your mission-driven, entrepreneurial mindset.
This is a full-time, entry- to junior-level role with room for growth. It is based in New York City with a hybrid WFH & office schedule. Salary ranges are commensurate with experience. We pride ourselves on our great benefits, including: unlimited vacation, health insurance (including an option completely covered by Fora HQ), One Medical membership, dental & vision insurance, 401k plan, commuter benefits, supplemental life insurance and more. All employees also receive stock options – Fora is backed by Forerunner.
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WORK AUTHORIZATION
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
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