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Training associate skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Dr. Kun Huang Ph.D.,
Maria Salazar Ph.D.
Training associate example skills
Below we've compiled a list of the most critical training associate skills. We ranked the top skills for training associates based on the percentage of resumes they appeared on. For example, 11.6% of training associate resumes contained powerpoint as a skill. Continue reading to find out what skills a training associate needs to be successful in the workplace.

15 training associate skills for your resume and career

1. PowerPoint

Here's how training associates use powerpoint:
  • Selected as moderator to present monthly materials to maintain high quality patient care within the department through PowerPoint presentation
  • Tracked and reported error trends; created and presented data analysis via PowerPoint presentations to senior management.

2. Training Programs

Here's how training associates use training programs:
  • Ensured company-wide Medicare marketing and sales compliance through management and facilitation of training programs for internal and external sales team.
  • Developed, provided, and evaluated disaster behavioral health training programs.

3. Training Sessions

Here's how training associates use training sessions:
  • Coordinated the preparation of training sessions, find training rooms, ensure all necessary equipment and catering arrangements as well.
  • Conduct training sessions with schools and school districts on the Time To Teach model of classroom management.

4. Training Materials

Here's how training associates use training materials:
  • Assist with updating training materials as assigned, including proofreading and distribution of materials according to departmental policies.
  • Assisted in creating, writing and editing of competency-based checklist training materials for bulk manufacturing.

5. Food Safety

Here's how training associates use food safety:
  • Performed company computer based training in food safety and product information.
  • Maintained food safety excellence using temperature logs and rotating product daily.

6. Training Courses

Here's how training associates use training courses:
  • Coordinated or developed Management/Supervisor orientations on specialty training areas for training courses.
  • Design deliver training courses in classroom environment, conduct New Hire orientation.

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7. Training Classes

A training class is a series of classes/lessons designed to impart skills and knowledge for a specific job or activity or to develop skills and knowledge or fitness to specific useful skills in oneself or others. There are a variety of benefits for the trainee, including improved self-esteem, motivation, and confidence, acquiring a new skill or qualification, updating skills, and keeping in touch with new developments in the field.

Here's how training associates use training classes:
  • Provided curriculum feedback resulting in training classes receiving the most up-to-date information.
  • Conceptualized and led new hire training classes for Spanish and General Market customer service representatives at a 450-seat call center.

8. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how training associates use hr:
  • Used SharePoint extensively for storage of training documents, training, HR information, and HR metrics.
  • Performed basic HR tasks, including employee terminations, benefits administration, and payroll processing.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how training associates use pos:
  • Used POS system efficiently for order-taking, handled currency accurately.
  • Trained new employees on how to operation equipment, such as the POS system.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how training associates use customer service:
  • Train new associates following training program Clearly communicate with coworkers and management Maintain high standards of customer service during high-volume operations
  • Ensured exceptional customer service and interaction Trained new associate hires and evaluated their independent work once fully trained.

11. On-The-Job Training

Here's how training associates use on-the-job training:
  • Trained up to 23 agents for a nine-week period, seven weeks in-classroom training and two weeks on-the-job training.
  • Assist in conducting orientation sessions and arrange on-the-job training for new hires.

12. LMS

Here's how training associates use lms:
  • Monitor the link between EDM (SOP's database) and LMS Compliance Wire (Training application).
  • Managed Learning Management System (LMS) environments and reported on sales team usage.

13. Customer Satisfaction

Here's how training associates use customer satisfaction:
  • Developed solutions to ensure improved along a number of customer satisfaction domains.
  • Provided excellent managerial support as well as increased customer satisfactions and sales.

14. Customer Orders

Here's how training associates use customer orders:
  • Stayed up to date with product knowledge and listened attentively to customer orders/requests to promote accuracy and efficiency.
  • Consolidated customer orders while maintaining an everyday oasis for our customers.

15. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how training associates use food service:
  • Trained new employees on the procedures of areas such as the cash register, food service line, and dining room.
  • Train multiple new associates and managers on food service and safety as well as operational safety standards.
top-skills

What skills help Training Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young training associates need?

Dr. Kun Huang Ph.D.Dr. Kun Huang Ph.D. LinkedIn profile

Assistant Professor of Instructional Systems Design, University of Kentucky

They will need a good balance of theories and practice. On the theories side, they will need to develop a solid understanding of how people learn, factors facilitating or hindering the learning process, models, principles, and best practices of learning experience design, just to name a few. On the practice side, it would be helpful for students to develop hands-on expertise designing instructional solutions using technology. Familiarity with technology packages used by the industry would be beneficial.

What technical skills for a training associate stand out to employers?

Maria Salazar Ph.D.Maria Salazar Ph.D. LinkedIn profile

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

What soft skills should all training associates possess?

Alexander Nagel Ph.D.Alexander Nagel Ph.D. LinkedIn profile

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.
Do you want to know more?
Read more about what experts have to say about training associate

List of training associate skills to add to your resume

Training associate skills

The most important skills for a training associate resume and required skills for a training associate to have include:

  • PowerPoint
  • Training Programs
  • Training Sessions
  • Training Materials
  • Food Safety
  • Training Courses
  • Training Classes
  • HR
  • POS
  • Customer Service
  • On-The-Job Training
  • LMS
  • Customer Satisfaction
  • Customer Orders
  • Food Service
  • Allergies
  • Product Knowledge
  • Food Preparation
  • Safety Procedures
  • Food Storage
  • Food Orders
  • Customer Complaints
  • Led Training
  • Safety Standards
  • ELearning
  • Various Training
  • Leadership
  • Blended Learning
  • Computer System
  • Smoothies
  • Inventory Control
  • Cash Drawers
  • Making Sandwiches
  • Clean Environment
  • Panera Bread
  • Quality Customer Service
  • Customer Relations
  • Credit Transactions
  • Credit Card
  • Cash Registers
  • Food Production Line

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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