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Training coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Alex Moore,

Maria Salazar Ph.D.

Below we've compiled a list of the most critical training coordinator skills. We ranked the top skills for training coordinators based on the percentage of resumes they appeared on. For example, 12.5% of training coordinator resumes contained customer service as a skill. Continue reading to find out what skills a training coordinator needs to be successful in the workplace.

15 training coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how training coordinators use customer service:

Assisted Service Manager in maintaining approximately 3000 accounts through customer visitation, route audits, and monitoring customer service surveys.
Developed Continuing Education training for Customer Service Leadership creating more cohesive customer-facing representatives increasing customer satisfaction and Net Promoter Scores.

2. Training Materials

Here's how training coordinators use training materials:

Develop new training materials and update existing training instructions and materials as necessary as a result of communication with internal customers.
Contributed to retention of quality foster parents by ensuring timely delivery of training materials and access to a timely licensing process.

3. PowerPoint

Here's how training coordinators use powerpoint:

Proofread and tested e-learning material, reformatted training documents in Microsoft Word and PowerPoint to ensure uniformity of course materials.
Coordinated international firm-wide training programs for 15 regional centers, collaborating with presenters on PowerPoint presentations and participant handouts.

4. Patients

Here's how training coordinators use patients:

Coordinated and trained health professionals to perform and teach clinical breast examination as well as instructing patients to administer breast self-examination.
Acquired information regarding patients and communicated this same information effectively to the receiving unit staff.

5. Training Sessions

Here's how training coordinators use training sessions:

Developed and implemented disability awareness training sessions provided to organizations, agencies, and also recruit volunteers to assist with training.
Led small group training sessions if any information acquired from management during negotiations became available and was pertinent to performance expectations.

6. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how training coordinators use learning management system:

Collaborated with Compliance Training as necessary to effectively manage new hire on boarding process and accuracy of Learning Management Systems records.
Designed needed structure for learning management system by organizing for employee tracking, curriculum development, training scheduling and training tracking/reporting.

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7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how training coordinators use hr:

Move laterally into Training Coordinator overseeing establishing new hires recruitment HR orientation test training and development managing record account assignment.
Improved HR department performance by monitoring assignment progress of program technical assistant and administrative assistant.

8. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how training coordinators use cpr:

Managed a staff of 70+ internal/external CPR Instructors providing course development guidance/advisement.
Planned and implemented training and education for resident assistants including CPR, First Aid, mediation, programming and emergency training.

9. Coordinators

Here's how training coordinators use coordinators:

Collaborated with Pharmacy Training Coordinators from other districts on best practices used to maintain consistency and efficiency throughout the organization.
Input daily work plans of services and applications requested by Implementation Coordinators for Global Treasury Management clients.

10. Safety Training

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Here's how training coordinators use safety training:

Conduct operator an employee safety training programs aimed at ensuring compliance and adherence to established company policies and state regulations.
Developed safety training initiative and assisted with the development of the Safety Inspections and coordination of Safety Team

11. ISO

Here's how training coordinators use iso:

Supported ISO initiatives by creating and revising manufacturing, training and certification documents.
Facilitated ISO 9001 implementation, maintenance publication and internal auditing.

12. Training Events

Here's how training coordinators use training events:

Coordinate the logistics of equipment/materials needed for the successful execution of corporate/field training events, including: Coordinating lunches i.e.
Developed and organized post event reporting and marketing materials with management staff for future training events to increase student participation.

13. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how training coordinators use fda:

Developed a company-wide training records management system for FDA Compliance.
Scrutinized and validated completed training forms per FDA regulations.

14. Training Database

Here's how training coordinators use training database:

Coordinated several training databases utilizing Microsoft office Generated, implemented, and evaluated a rigorous training program advancing junior peers qualifications
Utilized information from training database to develop course catalog used by external auditors to review training requirements during compliance audits.

15. Subject Matter Experts

Here's how training coordinators use subject matter experts:

Manage relationships with Internal Subject Matter Experts, external vendors and instructors that facilitate sessions related to curriculum.
Conducted Train-the-Trainer workshops for subject matter experts resulting in more effective facilitation and presentation skills.

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What skills help Training Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young training coordinators need?

Alex Moore

Junior Research Analyst, Association for Talent Development

Future training and development specialists can expect to see an increase in the need for skills related to virtual training design and facilitation. As companies have pivoted to offering mostly online training solutions and have seen that effort scale, we can expect that skills in these areas will become increasingly important for people who are new to the field. Therefore, graduates entering the job market who want to specialize in training delivery should showcase their ability to navigate the complexities of a virtual classroom. Our research shows that trainers at high-performing organizations are much more likely to use a wide variety of engaging activities in virtual classroom training than other organizations, and be adept at taking advantage of all of a virtual classroom platform's features to create a more enriching learning experience.

Another trend to watch, for recent graduates hoping to break into the training and development field, is the emergence of new roles. For example, our research has also found that less than a third of organizations had someone responsible for supporting trainers during the delivery of virtual classroom training, sometimes referred to as a learning producer, around the start of the COVID-19 pandemic. High-performing organizations are more likely to have someone in this position, and it's likely that a shift toward virtual training will make it more prevalent. Common job responsibilities for learning producers include providing technical support or troubleshooting during virtual classroom training, managing chat or learner questions, and managing live polls or surveys.

What technical skills for a training coordinator stand out to employers?

Maria Salazar Ph.D.

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

Do you want to know more?

List of training coordinator skills to add to your resume

The most important skills for a training coordinator resume and required skills for a training coordinator to have include:

Customer Service
Training Materials
PowerPoint
Patients
Training Sessions
Learning Management System
HR
CPR
Coordinators
Safety Training
ISO
Training Events
FDA
Training Database
Subject Matter Experts
Training Classes

Professional Development
Training Curriculum
Training Courses
SharePoint
Training Documentation
Training Effectiveness
On-The-Job Training
Payroll
Training Schedules
Background Checks
Training Reports
Technical Training
Training Modules
Course Materials
Training Calendar
Assess Training

Training Manuals
Led Training
Various Training
ELearning
Development Programs
Technical Assistance
Forklift Training
Travel Arrangements
Training Programs
Law Enforcement
QA
I-9
SME
Training Aids
OJT

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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