Transdev in Boston, MA is seeking a Director of Safety and Training for its Boston Public Schools ("BPS") transportation contract. The Director of Safety and Training reports to the Deputy General Manager and will provide oversight of the overall department and all programs implemented. In addition, the Director of Safety and Training is responsible for timely and accurate investigations of school bus incidents, ensures compliance with federal and state laws, and oversees the review and design of facilities. This position is responsible for employee and passenger safety; the development and deliverance of safety training programs; serving as the corporate liaison to external agencies; and assisting with safety‑related components with other internal departments.
Transdev is proud to offer:
Compensation package of $110,000.00 (minimum) to $135,000.00 per year (exempt).
Annual bonus target of 10%
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 9 standard and 3 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.
Benefits may vary depending on location policy.
Key Responsibilities:
Manage the site Safety and Training Department including but not limited to: all aspects of site safety training; classroom and behind‑the‑wheel training schedules, logistics and documentation; and personnel and qualification files pertaining to training, safety and loss matters.
Communicate company programs, rules, and tools related to safety.
Coordinate efforts with security staff or vendor; develop and update security policies and processes; and ensure that all security incidents are properly reported and investigated.
Ensure that all accidents are ethically and properly investigated and filed with the company's third‑party administrator.
Ensure that all reporting and risk management tools, including WebRisk, are always up to date and correct.
Conduct evaluations and inspections to mitigate risk and minimize risk of loss potential.
Coordinate the activities of workers' compensation, general liability and vehicle liability insurance carriers and insurance consultants as it affects safety and loss control; and make recommendations to the General Manager to help limit loss.
Conduct evaluations and inspections to mitigate risk and minimize risk of loss potential; and ensure that safety inspections are properly scheduled, carried out, monitored, acted upon, and documented.
Ensure contract compliance with all applicable federal, state, local, and company/client regulations; ensure that related record keeping and reporting requirements are met and maintained; and provide support in implementing the approved recommendations.
Ensure that safety meetings are held on a regular basis and documentation of the meetings is properly maintained; and oversee the system safety program to ensure compliance with Federal Motor Carrier Safety Administration requirements.
Coordinate and ensure compliance with substance abuse testing program using Federal and Company standards.
Set the tone for the location as the expert in EPA (Environmental Protection Agency), OSHA (Occupational Safety and Health Administration), CDL compliance and regulations.
Oversee the successful completion of all safety related reviews/audits.
Coach and motivate staff; provide guidance and direction on problems and issues; and delegate work assignments considering employee skills and development needs as required.
Maintain confidentiality of all information.
Perform other duties and projects as required.
Qualifications:
Bachelor's degree or equivalent in Business, Public Administration, or related field.
A high school diploma or G.E.D. and additional years of the required experience may substitute for the degree.
Five (5) years of experience in passenger transit safety and training.
Four (4) years of supervisory experience in passenger transit safety and training.
Driver training experience preferred.
A valid driver's license.
A valid Class B Commercial Driver's License (CDL) with Passenger and School Bus endorsements preferred.
A Massachusetts School Bus Trainer Certificate preferred.
A satisfactory driving history.
Applicable professional certifications preferred.
Thorough knowledge and understanding of Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and Americans with Disabilities Act (ADA) rules and regulations.
Must have excellent computer skills and be functional with various types of software including Microsoft Office.
Strong written and oral communication skills including the ability to explain and present regulations to others.
Must be able to demonstrate poise, tact, diplomacy, and possess good judgement and discretion.
Must be familiar with defensive driving programs.
Strong budget and planning skills.
Must be able to create, retrieve and maintain information and reports
Must be detail oriented, well organized, and possess effective time management skills.
Must have proven customer service and interpersonal skills, and the ability to interact professionally with internal and external customers on all levels.
Ability to manage and work effectively with a diverse workforce.
Ability to influence people at all levels of the organization.
Physical Requirements:
The essential functions of this position require the ability to:
60% of work is accomplished indoors and in air conditioned or well‑ventilated facilities.
40% of work is accomplished outdoors in various weather conditions, near vehicles, on the lot, or in the maintenance facilities.
Sit for extended periods (up to 6-8 hours per day spent sitting, typing, or looking at a computer screen).
Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 25 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Exposure to heavy traffic areas while performing the duties of the job.
Exposure to considerable amounts of dust, vehicle fumes, and noise.
Must be able to work shifts or flexible work schedules as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************.
Drug‑free workplace:
Transdev maintains a drug‑free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre‑employment drug screen.
About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: please click here for CA Employee Privacy Policy.
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$110k-135k yearly 5d ago
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Director, Fire Training Academy
Commonwealth of Massachusetts 4.7
Training manager job in Stow, MA
A state government entity is seeking a Director for the Massachusetts Firefighting Academy in Stow, MA. This is a leadership role that includes overseeing a dynamic training organization, managing educational programs, and collaborating with various stakeholders to ensure high-quality firefighter training. Candidates should possess extensive management experience in related fields and demonstrate strong communication and leadership skills. This position offers competitive compensation within a hybrid work model.
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$116k-206k yearly est. 3d ago
Legal Training Manager
Daley and Associates, LLC 4.5
Training manager job in Boston, MA
Legal TrainingManager - Law Firm - Boston, MA
We are seeking a Legal TrainingManager to join a prestigious law firm in Boston, MA. This high-visibility role will oversee the development and delivery of training programs for legal professionals at all levels, manage a dedicated training team, and play a critical role in shaping the firm's learning and development strategy. The position is hands-on and collaborative, requiring strong leadership, cross-functional partnership, and consistent execution. The ideal candidate will bring 6+ years of legal training experience, preferably within a law firm environment.
This is a direct hire position that will pay $120,000 - $150,000 on base salary (depending on experience). This position is required to be onsite 5 days per week in their Boston office.
Responsibilities:
Lead, mentor, and develop a training team to deliver exceptional service firmwide
Design, implement, and continuously improve training programs for legal and administrative professionals
Partner closely with firm leadership and stakeholders to align training initiatives with business needs
Deliver hands-on training and ongoing support in a law firm environment
Evaluate training effectiveness and drive continuous improvement
Qualifications:
Bachelor's degree in related field is required
5+ years of training experience within a law firm environment
Proven success leading and managingtraining programs and teams
Strong working knowledge of 3E, NetDocuments, and Microsoft Office, including SharePoint
Excellent leadership, communication, and relationship-building skills
Highly organized, proactive, and detail-oriented with strong follow-through
If you are interested in learning more about this opportunity, please email your resume to Lydia at *******************.
$46k-72k yearly est. 2d ago
Territory Development Manager- Boston
Unilever 4.7
Training manager job in Boston, MA
**Territory Development Manager****Location:** Remote- **[Boston, MA]** Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growthobjectives, marketing a range of professional food and beverage products and services to operators across 72 countries.UFS prides itself on creating value for its customers through culinary solutions and improving the food experience foreveryone from distributors and operators to diners and consumers.. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. **Benefits:** Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents **Purpose of the Role** As a **Territory Development Manager**, you will be responsiblefor drivingsustainable business growth via Operators, Chains and Trade Partner engagement. You will be part of a multi-touchpoint integrated digital ecosystem to drivegrowth with new customers (Reach)¤t customers(Penetration).You will usedata and CRM tools toplanandexecutesalescalls toestablishyourself as a valuable partner and grow market share in your territory. You will be accountable for delivering business targetslike Sales Growth, Reach & Penetration, Digital Engagement, and customer presentationswith both Operators and Distributor Trade Partners.You are Responsible to execute Multi touchpoint contactstrategyonline and face to face for generating demand for Food Solutions Products & deliver great customer experience.You will provide virtual culinary consultation to targeted operators. It is an exciting role and a great development opportunity for an ambitious and motivated individual.It'sa role where the right individual can really make a difference Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions **Critical Skills Required for the Role** CPG Foodservice Sales Experience (B2B Sales) Operator Experience Market/Geographical knowledge Multi-National Corporate Company Experience - Understands Corporate Ways of Working Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | FocusOnSustainability
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$108k-150k yearly est. 4d ago
Director, Volunteer Programs & AmeriCorps Training
City Year 4.2
Training manager job in Boston, MA
A leading nonprofit organization based in Boston is seeking a dedicated Corps Member to lead and manage a team of AmeriCorps members. You will facilitate trainings covering various skills such as project management, public speaking, and graphic design. The role involves ensuring alignment on member experiences and executing special projects as needed. This full-time position offers a comprehensive benefits package including medical coverage and a 401(k) plan, fostering personal and professional growth.
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$48k-59k yearly est. 4d ago
TRAINING AND OUTREACH DIRECTOR DEAF CENTER Wheelock College of Education and Human Development
Boston University 4.6
Training manager job in Boston, MA
Training and Outreach Director, Deaf Center, Wheelock College of Education and Human Development
BOSTON, MA, United States
Position Type: Part-Time
Work Schedule & Modality: This position is 50% time, or 20 hours per week. The position is hybrid with flexible options for working either in-person or remotely.
Essential Functions
Development of training and professional development materials: Develop and implement professional development strategy; create materials designed for educators, families, and practitioners. Materials may include instructional videos, web tools, asynchronous courses, and other media, on topics ranging from test preparation for educators, intervention strategies for practitioners, and statistical tools for researchers. 25%
Science communication: Direct efforts to strategically plan, organize and manage the Center's strategy for communicating research evidence in a range of outlets including social media, webinars, and publicly available articles. Collaborate with Center Directors to identify and develop priorities for science communications. 25%
Web Presence and Communications: Oversee strategic efforts to grow and enhance web presence (website, social media, branding, contact management). 25%
Provide oversight and mentorship to all members of the deaf center in creating and developing training and outreach materials. 25%
Required Skills
Minimum Qualifications:
Master's degree in education, STEM, or related field.
At least 3 years of experience providing training and outreach.
Fluency in American Sign Language.
Knowledge of best practices in science communication.
Preferred Qualifications:
PhD in Education, STEM, or related field.
Compensation: The salary range for this position is $45,000 - $50,000 annually.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
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$45k-50k yearly 3d ago
Manager of Learning and Development
Granite Telecommunications 4.7
Training manager job in Quincy, MA
Granite Background & History Granite is one of the premier communications services providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,200 employees and is headquartered in Quincy, MA
Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
o Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 14 consecutive years
o Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
o Granite's philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
o We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
o Granite was named to Forbes List of America's Best Employers 2022
o Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking an innovative Training Leader to help continue the growth of our Learning & Development department. This role will be a player-coach, expected to dive into facilitation and execution of key projects while also overseeing the growth and development of team members of various disciplines. This role is pivotal in fostering a culture of continuous learning and innovation, requiring strong leadership as well as teamwork and collaboration. Reporting to the Director of Learning and Development, this individual will play a key role in the future of our training initiatives, supporting the professional growth of our learning and development professionals.
Duties and Responsibilities:
Proactively identifying and addressing areas for improvement in training content and materials to drive enhanced productivity and performance.
Designing and delegating thoughtful approaches to augmenting corporate training programs that suit organizational needs.
Leading initiatives aimed at upskilling our learning and development team members to thrive in our evolving technological landscape.
Collaborating closely with management, trainers, and team members to ensure training initiatives are aligned with organizational goals and objectives, emphasizing teamwork and mutual support.
Providing mentorship, coaching, and guidance to our learning and development professionals to support their professional growth and development, fostering a culture of teamwork and collaboration.
Required Qualifications:
5-7 years of Learning & Development experience in a complex technology organization
1-3 years of Learning & Development Manager experience
Bachelor's Degree
Experience in evaluating team performance and training effectiveness through observation, feedback sessions, and documentation to ensure clarity and accountability.
Experience developing all manner of learning methodologies to meet the diverse needs of a complex organization including authoring on-demand content, resource guides, and instructor-led training.
Ability to manage multiple priorities and maintain a high level of organization while leading and inspiring a training team, setting clear goals, and providing effective coaching and mentoring tailored to individual needs.
Demonstrated expertise in proactively identifying areas for improvement in training content and materials, along with the ability to design and delegate thoughtful approaches to augment corporate training programs aligned with organizational needs.
Ability to provide mentorship, coaching, and guidance to foster a culture of teamwork and collaboration while supporting their professional growth and development.
Proficiency in coordinating and facilitating training, both in-person and on-demand, ensuring high-quality delivery and participant engagement.
Preferred Qualifications:
Experience in collaborating with HR and other departments to ensure training initiatives are integrated into broader talent development strategies is a plus.
Experience in leading initiatives aimed at upskilling learning and development team members to thrive in evolving technological landscapes.
Proficiency in implementing robust reporting mechanisms and measurable metrics for training initiatives, with the ability to continuously monitor and analyze data to drive program enhancements.
Degree focused on adult learning, leadership, and/or HR disciplines
$99k-151k yearly est. 1d ago
Territory Development Manager- Boston
Unilever Brazil
Training manager job in Boston, MA
Territory Development Manager - Unilever Food Solutions
Who We Are
Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.
UFS is accelerating its digital transformation to fuel growth through data‑driven and technology‑enabled go‑to‑market (GtM) capabilities. Our global ambition is to reach 3 million operators by 2030 via an online & offline contact strategy. Within the US, UFS Customer Development and Marketing focuses on engaging customers in unique and specific ways to generate demand for our professional brands and create long‑term value for our partners.
Pay
The pay range for this position is $69,360 to $104,040. Unilever considers a wide range of factors, including skill sets, experience, training, licensure, certifications, qualifications, education, and other business and organizational needs.
Bonus & Long‑Term Incentive
This position is bonus eligible. It is also LTI eligible.
Benefits
Unilever employees are eligible to participate in our benefits plan. Benefits include health insurance (prescription drug, dental, vision), retirement savings, life insurance, disability, parental leave, sick leave, paid vacation, holidays, and access to numerous voluntary benefits. Coverage is in accordance with applicable plan terms and conditions.
Purpose of the Role
As a Territory Development Manager you will drive sustainable business growth via operators, chains, and trade partner engagement. You will be part of a multi‑touchpoint integrated digital ecosystem to grow new customers (reach) and current customers (penetration). Using data and CRM tools, you will plan and execute sales calls, establish yourself as a valuable partner, and grow market share in your territory.
You will be accountable for delivering business targets such as sales growth, reach & penetration, digital engagement, and customer presentations with operators and distributor trade partners. You will execute a multi‑touchpoint contact strategy online and face‑to‑face to generate demand for Food Solutions products and deliver great customer experience, including virtual culinary consultation.
This role is an exciting development opportunity for an ambitious and motivated individual who can make a real difference.
Demand Creation
Engage with local chain accounts and operator customers, and be accountable for delivering business targets for the assigned territory (turnover, reach & penetration, digital, fully profiled operators, digital engagement, demos, sampling, etc.). Implement a full key account management approach, execute the CBP, win & retain funnel, contact matrix, and multi‑touchpoint contact strategy online and offline (20% online calls & 80% F2F calls).
Key Activities
Use data to convert business insights into activation and solution selling.
Utilize market trends to create concept solution selling.
Gain insight and lead customers to the right solution.
Network with key customer stakeholders to engage the right decision makers.
Prepare visits with solution recommendation and use CRM (Salesforce) to manage workflow and overall market funnel.
Conduct F2F and virtual sampling, ideation, cooking demos; use culinary knowledge to secure new opportunities or increase volume usage.
Follow up on previous calls to ensure opportunities progress to sale close.
Secure and coordinate customer orders each month to ensure growth is on target.
Meet with distributors/trade partners to expand assortment, align priorities, and source leads for customer follow‑through.
Build and nurture relationships with local distributor sales reps.
Implement contact matrix for key trade customers with a squad approach for more effective customer management.
Engage trade customers to gain alignment for secondary sales data (SSD).
Implement promotions with customers related to key seasons and events.
Ensure timely submission and settlement of claims.
Critical Skills Required for the Role
You are a hunter with big ambition. You seek effective ways to create new demand (70% hunting vs 30% farming).
You are a fast adopter of contemporary technology and already use AI daily.
You are highly proficient in MS Office, Power BI, and Excel.
You are entrepreneurial and proactively create mutually beneficial solutions for UFS and customers.
You are curious and constantly learn from the market to stay ahead of food trends.
You know how to sell premium brands with superiority selling stories and culinary solutions outside the center of the plate.
Bilingual is a plus (Spanish, Mandarin).
Essential Experiences
CPG foodservice sales experience (B2B sales).
Culinary/Chef selling experience.
Network of existing foodservice operator partners.
Distributor, ingredient, or broker sales experience.
CRM experience (Salesforce).
Operator experience.
Market/geographical knowledge.
Food university background (CIA, Food & Hospitality).
Multi‑national corporate company experience - understands corporate ways of working.
Our Culture
Caring deeply.
Positive tension for bigger outcomes, fairness, transparency, performance, and care.
Staying three steps ahead of the market.
Build future while delivering today, think big, simplify, commit, lead, shape, disrupt.
Delivering with excellence.
Pride in execution, best in reality, developing breakthrough solutions.
Focusing on what matters most.
Fewer bigger things, fight for what matters most, challenging and debating right choices.
What We Can Offer You
Culture for growth | top‑notch employee health & well‑being benefits | every voice matters | global reach | life at Unilever | careers with purpose | world‑class career development programs | focus on sustainability.
Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
Equal Opportunity / Affinity Action Employer. Minorities / Females / Protected Veterans / Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.
For office‑based, Research & Development, and remote positions, proof of COVID‑19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case‑by‑case basis.
Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check, and DMV check.
If you are an individual with a disability in need of assistance during our recruitment process, please contact us at NA.Accommodations@unilever.com. This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
Unilever: Inclusion at the Heart
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive and succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer / Protected Veterans / Persons with Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal.
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$69.4k-104k yearly 3d ago
Industry Training Coordinator
Opus 4.6
Training manager job in Shrewsbury, MA
We're seeking a Training Coordinator to support inspector programs by coordinating training, maintaining records, and providing administrative support. This role works closely with station representatives and inspectors to ensure smooth operations and compliance with program standards.
Location: Shrewsbury, MA
Schedule: Mon-Fri 8a-5p
Pay: $21.00 - $26.00 per hour (based on experience)
Job Purpose
This position is responsible for coordinating and supporting day-to-day activities related to station and inspector programs, including applications, documentation, training coordination, and administration of the electronic certificate program. The role serves as a point of contact between the organization and station owners/managers, supporting successful program certifications and recertifications, compliance efforts, and alignment with established program requirements.
Responsibilities
Coordinate inspector training activities in accordance with established procedures, including:
Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy.
Scheduling training sessions and notifying applicants of assigned dates and locations.
Maintaining and updating training curricula, rosters, and related materials as directed.
Track and document training participation and outcomes.
Assist with updates to policies and procedures under guidance of leadership.
Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support.
Maintain accurate and updated inspector records in administrative databases.
Respond to inquiries from station personnel in a timely and professional manner.
Review and process inspector applications in accordance with established program standards.
Monitor training participation and assist stations and inspectors with training profiles.
Assist with financial reconciliation related to training sessions.
Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems.
Work with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed.
Support inspector training sessions, including classroom setup, material distribution, and logistical preparation.
Participate in continuous improvement and customer satisfaction initiatives, including activities within the company's Quality Management System (QMS).
Provide input as requested based on assigned responsibilities.
Performs other duties as required.
Qualifications
High school diploma or equivalent required, college degree preferred.
Strong interpersonal skills including effective listening and the ability to interact professionally with customers and colleagues.
Excellent verbal, written, and organizational skills.
Experience with working with Microsoft Office products (Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills.
Comprehensive knowledge of service station/repair industry a plus.
$21-26 hourly 4d ago
General Manager- Pink Taco
Pink Taco 3.8
Training manager job in Boston, MA
PTU Boston, MA 4005 374 Congress Avenue Boston, MA 02210, USA
The Restaurant General Manager is responsible for overseeing and directing the seamless running of the restaurant and supervising all team members. The General Manager must provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED company with a passion for hospitality, service, and events.
DUTIES & RESPONSIBILITIES
Coach, develop, and lead by example
Ensure staff is properly equipped with the tools to complete their tasks
Touch tables ensuring guest satisfaction
Recognize and cultivate regular guests and repeat business
Create an environment of trust and mutual respect
Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
Manage staffing levels and controllable costs ensuring they are in line with budget
Ensures that private events, catering, and banquets are successfully executed
Adhere to company's cash handling procedures
Ensure that all equipment is kept clean and in excellent working condition
Complete nightly logs and manager reports
Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
Possess complete understanding of the employee handbook and adhere to the regulations contained within it
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Ensure complete and proper check out procedures
Assists and/or completes additional tasks as assigned
QUALIFICATIONS & SKILLS
High School Diploma or equivalent required
Bachelor's Degree preferred
Proof of eligibility to work in the United States
Valid Driver's License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of three-five years related experience
Proficient in Windows MS Office, Open Table, Outlook
Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
Experience with POS systems and back office reporting systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full-service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
Small to medium office or shared work space
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant. Very “hands on style of management”
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift to 50 lbs.
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This is a summary of duties, which you as a General Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide to expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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$63k-110k yearly est. 6d ago
General Manager
Major Food Brand 3.4
Training manager job in Burlington, MA
Parm Fund MA, 75 Middlesex Turnpike, Space 1540, Burlington, MA 01803, USA
MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality. We are hiring a General Manager to join our team at Parm.
Responsibilities
Schedule and appoint tasks and responsibilities to staff as directed by leadership team
Ensure policies are upheld
Offer and inspire exemplary guest service
Other responsibilities to ensure ease of operations
Requirements
Bachelor's degree in Hospitality Management, Business, or related field preferred
Culinary certificate or comparable experience working in culinary roles preferred
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team
Must exemplify the highest standards in honesty, integrity, humility and leadership
Benefits
We offer competitive salary, medical/dental/vision insurance, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$67k-135k yearly est. 4d ago
General Manager
Extended Salon
Training manager job in Newton, MA
Job Details
Salary: $75,000-$85,000 base salary + quarterly performance bonuses (total annual potential: $95,000-$130,000+) Employment Type: Full-Time
About Extended Salon: Extended Salon is a brand-new, premier salon opening in late spring 2025 in Newton, MA. Designed to provide a spa‑like, serene atmosphere, our 6,100‑square‑foot facility includes 47 spacious styling stations, a private consultation room, and thoughtfully curated amenities. Every detail has been crafted to create a calming environment where clients feel pampered, and professionals feel empowered to excel in delivering exceptional blowouts and hair extensions.
As the General Manager of Extended Salon, you will play a pivotal role in shaping our vision of creating a cutting‑edge salon experience. Our goal is to redefine salon culture with a commitment to excellence, innovation, and exceptional service. Join us as we build a modern salon experience and create opportunities for professional growth in a supportive team culture.
What We Offer
Competitive Compensation: Base salary with significant performance‑driven bonuses.
Health & Wellness Benefits: Comprehensive health insurance and a paid mental health day annually in addition to PTO.
Retirement Savings: 401(k) with 3.5% employer match.
Time Off: 40 hours of PTO, paid mental health day, and maternity leave.
Employee Perks:
Private employee breakroom, employee only bathrooms, and designated staff lockers.
Complimentary daily beverage service to keep you refreshed and energized.
Professional uniforms provided (stylish jogger‑inspired scrubs).
Employee discounts on salon services and retail products.
Career Growth: At Extended Salon, we offer a career path to support your professional development. Whether you're just starting out or looking to advance, we provide in‑house certification training to guide stylists from fresh out of cosmetology school to owning and operating their own salon. We want you to succeed, not remain at your current level-work with a company that supports your growth while you succeed in your role as General Manager.
Role Overview
The General Manager will lead all salon operations, ensuring the business achieves its goals while delivering exceptional client and employee experiences. This is a key salon leadership role responsible for creating a team‑focused environment redefining salon leadership and client satisfaction that aligns with Extended Salon's vision of excellence in blowouts and hair extensions.
Key Responsibilities
Leadership: As the General Manager, recruit, coach, and inspire a team of stylists, front desk staff, and support roles to achieve salon objectives and exceed client expectations.
Operational Excellence: Ensure operational efficiency and maintain a reputation as a trusted salon operations expert through scheduling, payroll, inventory, and compliance oversight.
Performance Tracking: Monitor and exceed KPIs, including retail sales, rebooking rates, client retention, and membership growth.
Client Relations: Maintain a calm, professional environment, ensuring every client experience is seamless and memorable.
Hiring and Training: Lead the recruitment and onboarding of staff, providing ongoing training and development opportunities to foster growth within the team.
Strategic Collaboration: Partner with salon ownership to implement strategies and campaigns that drive business growth and maintain Extended Salon's reputation for excellence.
Qualifications
Valid cosmetology license.
Proven experience in salon management or a comparable leadership role in the beauty industry.
Strong organizational, financial, and leadership skills to excel in the General Manager role.
Technologically Proficient: Comfortable using salon management software, CRM systems, and accounting and payroll platforms to manage business operations efficiently.
HR Expertise: Demonstrated experience in managing employees, including recruiting, onboarding, performance management, and handling sensitive matters such as hiring and terminations with professionalism.
Operational Oversight: Ability to ensure cleanliness and maintenance of all salon spaces, including styling stations, employee breakroom, and client bathrooms, to uphold salon standards and create a welcoming environment.
Passion for delivering excellence in both client service and team development as a salon leadership professional.
Legal and HR Disclaimer
Extended Salon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
All employment decisions at Extended Salon are based on business needs, job requirements, and individual qualifications. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations for applicants with disabilities during the hiring process.
This job description is intended to provide a general overview of the General Manager and is not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.
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$95k-130k yearly 3d ago
General Manager- Discovering King Tut's Tomb
Imagine 4.5
Training manager job in Boston, MA
We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.
Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys.
General Manager: Exhibit and Retail Operations Position Scope
The General Manager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The General Manager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence.
Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience.
Supervise, coach, and support staff while fostering accountability and teamwork.
Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence.
Monitor and control operational expenses while implementing cost containment practices.
Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards.
Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance.
Ensure safety compliance and checks throughout the duration of the attraction's operation.
Collaborate with onsite technical teams to address interactive or scenic needs.
Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics.
Assist in planning and coordinating operational traffic flows to improve the guest journey.
Act as a point of contact for guest concerns and professionally resolve issues.
Maintain positive working relationships with vendors, partners, and venue staff.
Daily and Monthly Responsibilities
Oversee opening, daily operations, and closing procedures for exhibit and retail areas.
Partner with local service providers for cleaning, utilities, trash removal, and other operational needs.
Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed.
Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations.
Participate in regular operational meetings to share updates, best practices, and team performance.
Prerequisite Knowledge, Skills, and Abilities
5 years of leadership or management experience in operations, retail, attractions, or hospitality.
Strong knowledge of customer service, staffing, and employee management practices.
Ability to plan, organize, and manage daily operations for efficiency and productivity.
Experience with budgeting, cost control, and revenue management.
Strong problem‑solving skills and ability to adapt to changing operational needs.
Excellent communication, leadership, and interpersonal skills.
Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems.
Physical and Mental Requirements
Comfortable working in high‑pressure or fast‑paced environments.
Ability to stand and walk for prolonged periods.
Ability to sit for long periods.
Ability to lift up to 25 lbs. occasionally.
Correctable vision and hearing.
Skilled in the use of computer and office equipment.
Manual dexterity to operate a computer and other office equipment.
Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements.
Must be able to work flexible schedules, including evenings, weekends, and holidays.
This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:
70,000 - 70,000 USD per year (TUT Boston)
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$46k-63k yearly est. 4d ago
GENERAL MANAGER
Kampgrounds of America 4.2
Training manager job in Winthrop Town, MA
Posted Tuesday, January 13, 2026 at 7:00 AM
Kampgrounds of America, Inc. दर (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company‑owned parks chartered as OAK. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
intentionally create a sense of community and belonging for our guests, employees and franchise partners
continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
sustain a culture that promotes diversity of thought and experiences
ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
drive change in our company and industry through action and implementation
Summary:
The General Manager provides leadership for setting and reinforcing high standards of a KOA owned and operated (OAK) campground property. The Winthrop KOA General Manager is responsible for allocating budget resources, coordinating business operations, hiring, and developing team members, managing operational costs, ensuring great customer service, improving administration processes, engaging with vendors, identifying business opportunities, and monitoring financial activities. Their entrepreneurial spirit and vision in directing business functions will assist KOA in maintaining relationships with guests, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The GM provides leadership, operational management and people/team development aligned with KOA's Culture, Mission, Vision & Values.
This position is a Temporary, full time, exempt position for the 2026 camping season.
The exempt, weekly pay rate will be: $1,541.70, paid bi-weekly in accordance with payroll policies. فيلم>
This position is not benefit eligible.
Housing is included.
Essential Duties and Responsibilities:
Oversee daily business operations.
Manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash.
Hire, monitor, and develop a strong, diverse, and efficient team.
Provide great customer service while improving guest satisfaction and raising the net promoter score.
Cross‑functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities.
Maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual.
Prepare necessary reports and give presentations articulating property key performance indicators.
Develop effective conflict resolution and critical thinking skills.
Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
Partner with real estate development to recommend, plan, and oversee capital projects.
Be the local face of KOA and build high‑performance teams dedicated to delivering KOAs Culture, Mission, Values, and Goals.
Monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard‑free environment that complies with various local, state, and federal safety requirements.
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Expected Results:
Meet annual profit plan.
Meet property's target for guest satisfaction through Guest Satisfaction Surveys and Net Promoter Scores.
Meet property's target for employee engagement & experience metrics through organizational Employee Experience & Engagement Survey scores and employee feedback.
Capital projects are completed on time and within budget. difusión p>Contributes to organization success by building competent teams with a focus on developing future supervisors and managers.
Meet Quality Assurance standards.
Required Education and Experience:
High School Diploma or equivalent
Minimum two years experience in a managerial role in a hospitality or related field
Hear and speak the English fluently
Excellent communication, collaboration, and delegation skills with the ability to manage confrontations
Ability to work in a fast‑paced and high‑pressure environment
Proven ability to develop and achieve financial plans
Ability to motivate, lead and develop a diverse team
Strong working knowledge of operational procedures
Motivated, goal oriented and results driven
Good organization and time management skills
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
Valid Driver's license
Physical demands and working conditions:
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by airplane and automobile.
Prolonged exposure to computer screens and artificial lighting.
Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances.
May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
Frequent in‑person сведения with KOA employees in various settings, where noise level is typically low to moderate, including office spaces.
Will experience occasional interruptions and shifting priorities.
Occasionally lifting and/or moving heavier items with assistance or equipment; dexterity of hands and fingers.
Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals.
Maintaining balance while on ladders, working in and around water, on wet surfaces, or on elevated platforms.
KOناکوس do not sponsor Visas
job are different states:
Alabama
Idaho
Mississippi Romans
Pennsylvania
Missouri
Rhode Island
Arkansas
South Carolina
Delaware
Kansas
New Hampshire
South Dakota
North Dakota
Vermont
Hawaii
Maryland
Wisconsin
Company statement about equal opportunity orientation and the EEO declaration is retained without alteration.
1114 State Rte 20, Winthrop, WA 98862, USA
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$1.5k weekly 4d ago
General Manager
Cava-Marketstreet Lynnfield
Training manager job in Lynnfield, MA
Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
General ManagerManagers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table
Develop yourself and others - focus on self-improvement while supporting the success of others.
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability.
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action.
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same.
Achieve results - take ownership of every shift and take pride in your job.
Foster collaboration - work with others to find success as a group.
Adapt to change - solve problems through an open-minded and all-inclusive approach.
Assist with any additional duties assigned.
What We Bring to the Table (Benefits)
Competitive pay$
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions.
Physical Requirements
Must be able to bend and reach overhead often.
Must possess dexterity to handle tongs, pots, pans, and other equipment.
Must be comfortable working in temperatures ranging from hot to cold.
Must be comfortable working near open flames.
May be required to work in tight spaces.
Must maintain near constant communication with multiple people.
Close vision, distance vision, and peripheral vision are required.
Must be able to sit, squat and kneel occasionally.
Must be able to work in a constant state of alertness and safe manner.
May be required to occasionally work in outdoor weather conditions.
May stand for long periods of time and lift up to 50 pounds.
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining “A culture, not a concept”.
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$58k-112k yearly est. 3d ago
General Manager
Restore Hyper Wellness-RHWS022
Training manager job in Lynnfield, MA
Benefits
401(k)
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Wellness resources
Benefits/Perks
A competitive salary plus bonuses
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment
Company Overview
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Job Summary
Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.
As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.
Responsibilities
People Management
Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training.
Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations.
Enforce store policies, procedures, and productivity standards.
Monitor and formally document staff performance/behavior with the support of the HR Department.
Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.
Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information.
Operations Management
Maintain a safe, clean and secure environment for all guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development.
Ensure an exceptional store experience that engages and retains customers.
Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays.
Make timely and effective decisions regarding customer service issues.
Daily reporting of appointments, revenue, and inbound/outbound calls.
Report all safety and medical incidents through formal in-store communication and to the corporate team.
Sales & Marketing
Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
Maintain a strong local presence through partnerships with community and business organizations.
Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services.
Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms.
Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
Company Culture
Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore's mission, vision, and values.
Qualifications
You've obtained an undergraduate degree or higher.
You love the sales process and have a proven track record of B2B sales.
You have at least three to five years of management experience.
You're passionate about fitness, athletic achievement, and general health and wellness.
Your verbal and written communication skills are on point.
You're a numbers person and can deliver action plans based on key metrics.
You're tech-savvy and have experience processing payroll and creating employee schedules.
You embrace a leadership role and are also a strong team player.
You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
You get joy and fulfillment from helping people feel better and live healthier lifestyles.
You place importance on ethics and integrity and exhibit this every day.
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$58k-112k yearly est. 4d ago
General Manager
JLR Associates
Training manager job in Marlborough, MA
A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent General Manager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals.
PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth
Achieve 10-15% net membership growth within six months with retention consistently above 75%.
Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships.
Track KPIs weekly: active memberships, retention, referral volume, campaign performance.
2. Staff Infrastructure - Operational Development
Complete a full staffing assessment and fill all critical roles within 120 days.
Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system.
Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six.
Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations.
3. Fitness Program Revenue - Group Exercise Expansion
Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget.
Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions.
Monitor revenue, session volume, class attendance, and budget‑to‑actual variance.
4. Squash Program Development (Four Courts)
Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six.
Develop adult/junior pathways, clinics, leagues, and tournaments.
Recruit qualified squash professionals and establish consistent programming blocks.
Track participation, court utilization, and revenue.
5. Childcare Feasibility + Summer Camps Readiness
Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership.
Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April.
Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns.
CORE RESPONSIBILITIES Leadership - Culture
Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance.
Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style.
Foster a warm, member‑centric environment aligned with the club's community‑driven culture.
Operations & Member Experience
Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily.
Strengthen communication between departments and eliminate operational silos.
Implement consistent onboarding and service pathways for members and guests.
Financial Performance
Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies.
Present weekly operational dashboards and monthly financial updates to ownership.
Programming & Community Engagement
Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand.
Build community partnerships, events, and social activities that drive retention and revenue.
Ownership Partnership
Work closely with the owners to set priorities, align on strategy, and provide transparent updates.
Operate with high discretion-this is a confidential search requiring professionalism and judgment.
IDEAL CANDIDATE PROFILE
Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club.
Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience.
Strong financial acumen with experience managing full P&Ls.
High emotional intelligence; calm, trustworthy, member‑focused leadership presence.
Experience improving underperforming operations; confident working with ownership unfamiliar with the industry.
Strong communication and change‑management skills.
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$59k-113k yearly est. 6d ago
Premium Pub GM | Lead Growth, Team & On-site Housing
Marston's PLC 4.3
Training manager job in Haverhill, MA
A leading pub company in Haverhill is looking for a General Manager to lead a premium pub, the Flying Shuttle. The role requires strong leadership and marketing skills to increase sales in a pub focusing on food and drink. The position offers a salary of up to £42,000 plus bonuses, on-site accommodation, and a generous benefits package in a welcoming environment. Join a focused team where you can grow and thrive in your career while engaging with customers and staff.
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$56k-85k yearly est. 3d ago
Territory Development Manager- Boston
Unilever 4.7
Training manager job in Boston, MA
Territory Development Manager-Unilever Food Solutions Location: Remote Who We Are Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers. UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (GtM) capabilities. Our global ambition is to reach to 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners. Purpose of the Role As a Territory Development Manager, you will be responsible to drive sustainable business growth via Operators, Chains and Trade Partner engagement. You will be part of a multi-touchpoint integrated digital ecosystem to drive growth with new customers (Reach) & current customers (Penetration). You will use data and CRM tools to plan and execute sales calls to establish yourself as a valuable partner and grow market share in your territory. You will be accountable for delivering business targets like Sales Growth, Reach & Penetration, Digital Engagement, and customer presentations with both Operators and Distributor Trade Partners. You are Responsible to execute Multi touchpoint contactstrategyonline and face to face for generating demand for Food Solutions Products & deliver great customer experience. You will provide virtual culinary consultation to targeted operators. It is an exciting role and a great development opportunity for an ambitious and motivated individual. It's a role where the right individual can really make a difference Demand Creation: Operators and Local Chain Accounts Engage with Local Chain Account and Operator Customers, and be accountable for delivering business targets for the assigned Territory i.e. Turnover, Reach & Penetration & digital, FPO (Fully Profiled Operators), Digital Engagement, Demos, Sampling etc. Implement full Key Account Management approach. Execute CBP, Win & Retain funnel, Contact Matrix and execute Multi touchpoint contactstrategyon and off-line. i.e. 20% Online Calls & 80% F2F Calls Key Activities • Using Dat to convert Business Insights into ActivationSolution Selling • Utilize Market Trends to create Concept Solution Selling • Gain insight and lead customers to the right solution • Network to key customer stakeholders to engage the right decision makers • Prepare visits with solution recommendation and utilize CRM Salesforce system to manage workflow and overall market funnel • Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions • Follow up on previous calls to ensure opportunities progress to the sale close. • Secure and coordinate customer Orders each month to ensure growth is on target • Meet with Distributors/Trade Partners to expand assortment, align on priorities and source leads for customer follow through • Build & Nurture relationships with local Distributor Sales Rep's (DSRs) • Implement Contact Matrix for Key Trade customers with a Squad approach (where possible) for more effective customer management • Engage trade customers to gain alignmentfor Secondary Sales Data (SSD) • Implement Promotions with customer related to key seasons and events • Ensure timely submission & settlement of claims Critical Skills Required for the Role • You are a Hunter with big Ambition. You seek effective ways to create New Demand (70% Hunting vs 30% Farming) • You are a fast adopter of Contemporary technology and are already using AI in your day-to-day life. You are highly proficient in MS office including Power BI and Excel • You are Entrepreneurial and proactively create mutually beneficial solutions for UFS and your customers • You are Curious and are constantly learning from the Market on how to stay ahead of the food trends in your market • You know how to sell Premium Brands with Superiority Selling stories and Culinary Solutions outside center of the plate • Bilingual is a plus (Spanish, Mandarin) Essential Experiences • CPG Foodservice Sales Experience (B2B Sales) • Culinary/Chef Selling Experiences • Network of Existing Foodservice Operator Partners • Distributor Sales or Ingredient Sales or Broker Sales • Experiences CRM (Salesforce) • Operator Experience • Market/Geographical knowledge • Food University Background (CIA, Food & Hospitality) • Multi-National Corporate Company Experience - Understands Corporate Ways of Working Our Culture Caring Deeply Positive Tensions for Bigger Outcomes, Fairness and Transparency, Performance AND care Staying Three Steps Ahead of the Market Build Future While Delivering today, Think Big simplify, commit, Lead Shape Disrupt Mkt Delivering with Excellence Pride in our Execution, Best in Reality, Developing Breakthrough solutions Focusing on What Matters Most Fewer Bigger Things, Fight for What matters most, Challenging and Debating Right Choices What We Can Offer You Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. Equal Opportunity / Affirmative Action Employer Minorities / Females / Protected Veterans/ Persons with Disabilities For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.**Pay:** The pay range for this position is $69,360 to $104,040. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.**Bonus:** This position is bonus eligible.**Long-Term Incentive (LTI):** This position is LTI eligible.**Benefits:** Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.------------------------------------**At Unilever, inclusion is at the heart of everything we do**. We welcome applicants from all walks of life and are committed to creating an environment where everyone can
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$69.4k-104k yearly 4d ago
Director of Staff Learning
City Year 4.2
Training manager job in Boston, MA
Join the Corps You can make a difference. In schools. In classrooms. In neighborhoods.
City Year corps members serve full-time at one of 25 locations across the United States as tutors and mentors, running after-school programs and leading youth leadership programs.
The Director of Staff Learning will manage and execute the organizational learning and development strategy and curriculum for all staff members outside of the Program and Service Departments.
APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.
Responsibilities
Manage, Enhance, and Execute Staff Learning
Partner with internal constituents to continually determine needs, develop and deliver staff learning blueprints and strategy maps with initial specific priority focus on:
Network-wide continued learning and professional development for staff.
Development staff learning.
Training related to ongoing IT and systems changes.
Measure adoption rates of blueprints and strategy on an annual basis.
Support training conferences of internal constituents from a wide variety of functional areas.
Learning and Development (L&D) Strategy
Work with the Vice President of Learning and Development and City Year content leaders to collaborate, determine, and execute on strategy for L&D outside of the Program and Service realm.
Work with respective departments to lead and collaborate on training conferences for Development and Recruitment and Admissions.
Responsible for collaborating and leading a team and content managers to execute on all aspects of the design, development and delivery of Academy in all areas outside of Program and Service.
In partnership with Director of L&D for Program and Service and other internal stakeholders, design, implement and enhance learning and development for start-up teams (i.e., Start-up academy, Regionalized Academies).
Support and provide leadership, where appropriate, on Core 4 related learning and development initiatives.
Learning Management System (LMS) Training Development
Work closely with the Vice President of L&D, to execute on delivery of and training for a new LMS system.
Manage Instructional Design Team
Lead, manage, and direct team of instructional designers towards L&D objectives on all goals and initiatives.
Qualifications
Bachelor's degree or equivalent experience in Training, Development, Education, or a related area. Certifications in professional L&D/Training organizations are of interest, but not required.
Minimum 3 years of experience working in area of learning, development, and training specific to a national program, service organization, the education sector, or another relevant area.
Deep experience delivering trainings.
Exceptional track record of execution and delivery of results, both as an individual contributor and as a team lead.
Experience and passion for collaboration, to identify and resolve issues and produce results.
Ability to adapt within organizational growth and change management.
Excellent written, verbal, and interpersonal communication skills with all levels of employees as well as superior facilitation skills.
Skilled at identifying, navigating, and solving problems.
City Year knowledge (understanding of and commitment to City Year's values and culture)
Compensation and Benefits
Compensation commensurate with experience. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
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How much does a training manager earn in Boston, MA?
The average training manager in Boston, MA earns between $41,000 and $124,000 annually. This compares to the national average training manager range of $45,000 to $119,000.
Average training manager salary in Boston, MA
$71,000
What are the biggest employers of Training Managers in Boston, MA?
The biggest employers of Training Managers in Boston, MA are: