Training manager jobs in Edison, NJ

Montefiore Einstein is seeking a passionate and experienced Lactation Education Manager to champion breastfeeding education and support across our Maternal Health units, including Labor & Delivery, NICU, and Mother-Baby. In this role, you will: Lead staff education and training on lactation practices and standards. Collaborate with nursing and medical teams to promote and support breastfeeding excellence. Serve as a trusted consultant and educator for patients, families, and healthcare professionals. Advance Montefiore's mission, values, and commitment to quality maternal-child health care. Qualifications: Current NYS Registered Professional Nurse license and registration. Bachelor's degree in Nursing (Master's in Nursing or related field preferred). Certification as an International Board-Certified Lactation Consultant (IBCLC). Experience in Maternal Child Health. Join us in empowering families and promoting the best start for every newborn. Location: 600 E 233 St. Bronx, NY Work schedule: Mon. to Fri. 8:30 a.m.-5:00 p.m. Salary Range: $108,000.00-$135,000.00 For positions that have only a rate listed, the rate displayed is the hiring rate but could be subject to change based on shift differential, experience, education, or other relevant factors. Diversity, equity, and inclusion are core values of Montefiore Einstein. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us. Montefiore Einstein is an equal employment opportunity employer. Montefiore Einstein will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

We are seeking a highly skilled Pre-Development & Development Manager to lead pre-development activities for large-scale residential and commercial projects in New York City. The ideal candidate will oversee consultant hiring, manage project approvals with municipal and state governments and lead community outreach efforts. This role requires a deep understanding of NYC development processes, infrastructure coordination, and stakeholder management. Key Responsibilities: Oversee pre-development planning for large-scale residential and commercial projects. Manage the hiring and coordination of consultants (planning, engineering, environmental, legal, etc.). Lead general project plan approvals, ensuring regulatory compliance and entitlement success. Coordinate with city and state agencies. Develop and implement community outreach strategies to engage stakeholders and secure public support. Monitor project timelines, budgets, and risks throughout the pre-development phase. Hire and support design and construction teams by ensuring seamless coordination between approvals and execution. Qualifications: 5 - 7 years of experience in real estate development and project management. Proven track record managing pre-development and entitlement processes in New York City. Experience working with complex infrastructure projects. Strong understanding of NYC zoning, land use regulations, and environmental approvals. Excellent communication and negotiation skills for consultant management and stakeholder engagement. Bachelor's degree in Real Estate Development, Urban Planning, Civil Engineering, or a related field. Preferred Qualifications: Experience with public-private partnerships and large-scale mixed-use projects. Familiarity with community engagement strategies and NYC rezoning processes. Professional certifications (e.g., AICP, LEED AP, PMP) are a plus.

A hospitality technology platform is looking for a Python Development Manager to join their team in New York, NY. Compensation: $200-250k Must have strong backend Python, Flask or Django Hybrid NYC; 3x onsite Must be US Citizen/Green Card Holder; No visa sponsorship This is a full-time, permanent role - No third party candidates Qualifications A Bachelor's degree in Computer Science or Engineering 8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment 5+ years of direct management experience leading engineering teams Required: Python / Java / Web frameworks SQL / MySQL / Postgres RDBMS and database design Implementing and building APIs used at scale by Web and Mobile clients Monitoring system performance Leading and growing teams of fellow engineers through complex deliveries A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader A passion for documenting how systems work Business Product Knowledge Microservice architectures AWS - EC2 / RDS / S3 / SQS experience Kafka / Celery / Flask / Django / Supervisord / MongoDB experience DevOps experience Experience with Jira or other project management tool Payment systems experience Websockets experience Preferred: BS or MS degree in computer science, computer engineering, or other technical discipline 10+ years of software development experience especially in a leadership capacity History of leading teams maintaining systems at large scale Ability to effectively interpret technical and business objectives and challenges and articulate solutions Willingness to learn new technologies and use them to their optimal potential

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

Operations Manager (Home Health & Branch Management) BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations. Key Responsibilities: Operational Leadership: Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance. Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards. Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction. Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations. Team Management & Culture: Recruit, onboard, train, develop, and retain high-performance office and field staff. Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth. Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement. Proactively manage employee relations, promoting strong morale and reducing turnover. Ensure timely communication between field staff, office staff, clients, and leadership. Client Service Excellence: Ensure rapid, professional handling of all client inquiries, concerns, and complaints. Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops. Implement consistent conversion practices to maximize client retention and revenue growth. Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews. Compliance & Risk Management: Maintain compliance with all federal, state, local regulations, and accreditation standards. Effectively manage workers' compensation programs, safety protocols, and injury prevention measures. Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements. Strategic Hiring & Retention: Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline. Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback. Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance. Technology & Operational Systems: Proficient with Microsoft Office suite including Excel and Teams Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral). Optimize scheduling and resource allocation to maintain operational efficiency and profitability. Reporting & Communication: Provide regular operational performance updates, surfacing key issues proactively to ownership. Ensure timely, clear communication between field staff, office staff, clients, and leadership. QUALIFICATIONS Required: 3-5 years of operations leadership in home healthcare or similar healthcare service organization. Proven ability to manage multi-location or high-volume branch operations. Comprehensive understanding of NJ home care regulations and Joint Commission standards. Exceptional organizational, problem-solving, and strategic leadership skills. Demonstrated track record of improving team morale, retention, and service quality. Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management. Valid driver's license and reliable transportation. Preferred: Previous experience within BrightStar Care or similar branded home care franchises. Experience with performance management frameworks and service quality dashboards. Bilingual (Spanish) communication skills. Work Environment & Travel: High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing. Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences. Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.

About the Role: Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization. Responsibilities: Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure. Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency. Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners. Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation. Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies. Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or Information Systems 4-8 years of experience in banking, asset management, or corporate treasury Hands-on exposure to FX and interest rate derivative operations and risk reporting Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)

About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

Job Responsibilities Revenue and Market • Proactively set the agenda and engage with the sales team to regularly travel within the assigned market to drive service and parts revenues. • Meet or exceed branch percentage contribution to the company projection model for revenues. • Assume and be accountable for the company's brand reputation regarding all aspects of service in the geographic region. • Steadily and continuously drive profitable growth of company desired market share. Service • Establish and lead a sense of urgency within the facility to provide “Best-In-Class” service in a timely manner as defined by the marketplace. • Establish and maintain proactive, ongoing, and engaged dialogue with sales teams to ensure equipment prep, service, and parts transactions are accurate and meet customer expectations. • Monitor and ensure internal and external work orders are handled in a timely and accurate manner. • Assess and assign tactical prioritization of shop workload while actively managing efficient use of labor hours. • Ensure daily labor postings, parts postings, and job costing are timely and accurate. Facility Management • Ensure facility compliance with all applicable Federal, State, and Local codes and laws, including environmental compliance. • Provide timely capital requests with attendant justification (ROI). • Establish and maintain a clean shop floor and efficiently organized workflow to maximize productivity and ensure a safe work environment for employees and visitors. • Ensure facilities and grounds maintenance is adequate, consistent, and cost effective. • Stock and monitor adequate shop tools and supplies. • Source and secure pricing contracts with shop vendors. Personnel • Ensure safe operations with rigorous enforcement of safety procedures and training while maintaining awareness of potential safety issues and risk. • Manage proper staffing levels relative to workload, safety needs, and labor hours to revenue relationship. • Evaluate staff and complete documented performance reviews on schedule within the Cornerstone HR model. • Maintain current and accurate s for all direct reports. • Administer and document corrective and progressive discipline with HR as required. • Set high performance goals for self and others, providing active coaching and counseling to ensure achievement. Equipment • Ensure all vehicle preparations and deliveries are coordinated with sales teams and customers. • Provide ongoing customer technical support for safe operation and service diagnostics. • Allocate customer service calls efficiently among staff. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Requirements • Bachelor's Degree preferred. • 10-15 years of experience in a heavy-duty truck dealership environment. • Minimum of five years supervising or managing teams. • Understanding and managing to the P&L. • Proficiency with Microsoft Word, Excel, and PowerPoint. • Strong communication, interpersonal, and organizational skills. • Must have and maintain a motor vehicle license and be insurable under company standards. • Must be ready, willing, and able to travel. • Ability to adapt to a constantly changing, heavy-volume work environment. • Must obey applicable laws in locations where business is conducted. • Ability to maintain confidentiality, use discretion, and exercise good judgment. The Way We Work • Work and accept responsibility to search for, create, and execute new and innovative approaches to improve company services and objectives. • Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service. • Foster meaningful interaction and information exchange to promote understanding. • Develop and use effective strategies and interpersonal styles to engage and guide others toward identified objectives. • Work consistently toward the common good of the organization and encourage others to do the same. • Conduct oneself in a professionally appropriate and respectful manner. • Apply proper safety and security practices according to established protocols, guidelines, and policies. Travel • More than 20% of time; travel as required by business needs determined by both parties. This position will interact regularly with employees and managers across departments and locations. Receiving direction from others outside the immediate supervisor will occur periodically, and there will be times when this individual must provide direction to others. Jack Doheny Company is an Equal Opportunity Employer

We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment. Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment. Team member 1 on 1s Group Goals Personal Development Goals Time Management Employee Handbook / Training Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives. Job Planning Day to Day / Weekly scheduling of staff Develop and implement core processes for the following Production / Event Workflow Rental Dry or Staffed Warehouse Inventory Asset Tracking / Management Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs. Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions. Qualifications Must have prior experience managing a team of direct reports Must be able to work on site with flexible hours to meet client needs What we Offer Small Team dynamics working directly with ownership Great Compensation & Benefits Fast paced growing business environment Compensation will be based on experience with a target range between 80-120K

Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!

Operations Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple: Protect people. Secure operations. Deliver excellence, every flight, every shift, every day. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence. This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role. Compensation & Benefits: Salary: $55,000-$65,000 per year Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Airport & Security Operations Leadership Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations Provide immediate operational support to airlines and airport partners Team Management & Training Manage scheduling, staffing, and deployment to ensure adequate security coverage Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training) Conduct performance reviews and corrective action plans Compliance & Incident Management Conduct quality assurance checks and ensure adherence to all security SOPs Investigate incidents and complete required reports Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings Operational Readiness Ensure readiness of personnel, equipment, vehicles, and procedures at all times Report staffing gaps, operational challenges, or compliance concerns to station leadership Maintain professionalism and situational awareness in a fast-moving airport environment Required Qualifications: High school diploma or GED Valid New Jersey SORA license Ability to obtain and maintain an EWR SIDA badge with customs seal Valid driver's license (airside operations required) 2-3+ years of leadership experience in airport operations, aviation security, or transportation security Strong communication, decision-making, and problem-solving skills Ability to lead teams in a 24/7 airport schedule environment Proven ability to enforce policies, maintain standards, and ensure regulatory compliance Flexibility to work nights, weekends, and holidays Preferred Experience: Aviation security management Airport operations supervision TSA-regulated operations Airline station operations Emergency response or incident management in an airport environment Security program management (ASP, AOSSP, AOSSP-Air Cargo) Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.

Healthcare Operations Manager +MEDRITE Urgent Care MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life. We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences. The Center (Practice) Manager will Report to the Regional Operations Team. Core Competencies: Ownership Mentality o Shows personal commitment to organizational mission through action. o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results. Acts with Urgency o Quickly assesses challenges, counters with solutions, and is confident under pressure. o Quickly adapts to changes in situations and can adjust approaches. o Anticipates obstacles and plans accordingly. Exudes Positivity o Builds rapport with people across all levels and functions in an open, friendly, and accepting way. o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity. Job Description: The Center (Practice) Manager will: · Communicate effectively across all channels of the organization. · Spend 90% of their on the Center Floor, working, coaching, and developing Center Team. · Enter their schedule into the Core scheduler monthly. · Achieve a Network Promoter Score (NPS) of 85% or greater monthly. · Possess cross-functional knowledge of all roles in the center with the ability to support as needed. · Collaborate with providers in the center on an ongoing basis to ensure team alignment. · Foster a culture of collaboration within the center and across the district, enhancing the patient experience. · Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process. · Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle. · Onboarding and training new team members. · Quickly address performance issues with the District Manager and Human Resources Business Partner. · Respect Confidentiality at all levels. · Assessing talent and creating a succession plan for team members using resources and career development plans. · Coach and provide feedback on performance with consistency. · Seek ways to recognize and reward the performance of team members. · Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.) · Address patient concerns and feedback with immediacy. · Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. · Manage the financial resources for the assigned center in partnership with the Center Manager. · Ensure the Occupational health journey is flawlessly executed. · Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities. · Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center. · Creating schedules and processing payroll for centers. · Ensure compliance with all standard operating procedures within the assigned center. · Ensure the quality of lab processes in partnership with providers and medical assistants. · Assume other duties as assigned and warranted. Functional Competencies: • People o Builds Effective Teams: § Attracts Top Talent. § Drives Engagement of all team members. § Develops Talent. § Patient Focus. • Performance: o Drives Results § Persists in accomplishing goals and objectives despite obstacles and setbacks. § Has a track record of exceeding goals. § Helps others achieve results. • Process: o Operational Excellence § Anticipates and executes changes in policies, practices, and trends. § Leverages knowledge of business drivers to execute strategy and guide the team's actions. § Plans and prioritizes work to meet commitments aligned with organizational goals. § Ability to apply the right resource to the correct process. Salary: $65,000- $75,000 Minimum Qualifications: · Bachelor's degree or equivalent. ( Healthcare Preferred) -Leadership Experience Required. · Ability to lead by example and model the way. · Strong written and verbal communication skills. · Excellent organizational and time management skills. · Minimum of 45 hours per week. · Ability to cover and support staff shifts as necessary. · Ability to adapt to a fast-paced environment. · Keen attention to detail. · Problem-solving and troubleshooting skills. · Comfortable in a fast-paced environment. · Leadership experience required. · Excellent oral and interpersonal skills. · Excellent communication skills. · Proficient with MS Excel, Word, and PowerPoint. *Benefits · Outstanding growth opportunities. · Paid Time Off. · Medical, Dental, and Vision Insurance. · 401k match. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Urgent Care Schedule: Monday to Friday Weekends as needed Work Location: In person

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We are currently looking for our: General Manager - At JFK's NTO! What we offer The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience. A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains. Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset. Scope Terminal Strategy, Contract Oversight & Client Leadership Serve as a senior on-site representative and operational lead for The New Terminal One concessions program. Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements. Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership. Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders. Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies. Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission. Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones. Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination. Financial Stewardship & Operational Oversight Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities. Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses. Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs. Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators. Ensure contract and procurement compliance with corporate and regulatory standards. Tenant & Concession Management Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations. Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams. Monitor construction activity and ensure it aligns with design, safety, and scheduling standards. Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience. Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings. Regulatory Compliance & Stakeholder Engagement Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates. Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals. Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance. Proactively identify risks or policy changes that may impact the business and drive mitigation strategies. Leadership & People Development Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence. Set goals and performance standards, conduct evaluations, and manage professional development for direct reports. Promote a culture of safety, collaboration, inclusivity, and innovation. Represent URW at community events, internal forums, airport committees, and partner functions. What we are looking for Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred. Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments. Proven experience managing complex budgets, client relationships, and vendor networks. Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management. Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred. Proficient in Microsoft Office, budgeting tools, and project management software. Key Competencies Strategic Thinking - Sees the big picture; connects operational details to broader business objectives. Leadership - Empowers and inspires teams; sets clear direction and expectations. Operational Excellence - Delivers efficient, high-quality results through strong planning and execution. Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments. Financial Acumen - Manages budgets, forecasts, and financial performance with precision. Communication Skills - Articulates complex ideas clearly and persuasively across audiences. Agility - Adapts quickly in a fast-paced, ever-evolving environment. Customer-Centricity - Champions traveler experience and partner success at every touchpoint. Compensation Exempt $125,000 - $168,000 per year + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are expanding the operational foundation that will support our next chapter of growth. With additional retail and office spaces coming online, we are assembling a best-in-class team to help define and elevate the brand's operational excellence across every touchpoint. Role Overview We are seeking a highly organized, hands-on Operations Manager to build, manage, and continuously improve the core operational infrastructure of the company. This individual will oversee logistics, inventory, warehouse operations, office management, and overall operational workflow across HQ, studio, and retail. The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot a delivery when needed. Key Responsibilities 1. Logistics Management Oversee inbound and outbound logistics, including freight forwarders, customs brokers, carrier relationships, and returns logistics. Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders. Develop systems for freight tracking, documentation, and operational reporting. Support hands-on execution when needed (e.g., shipping boxes, receiving materials). 2. Inventory Management Maintain accurate inventory across warehouse and studio locations. Lead cycle counts, reconciliation, and stock investigations. Build scalable processes for inventory accuracy and stock integrity. Participate in hands-on tasks such as inventory counts and organization. 3. Warehouse & Fulfillment Operations Manage the hourly shipping associate, ensuring strong day-to-day workflow and adherence to packaging and brand standards. Oversee daily order flow, replenishment, returns processing, and general throughput. Monitor and improve efficiency, quality control, and physical organization within warehouse and studio spaces. 4. Retail Operations Support Support operational readiness for new store openings and ongoing retail operations. Oversee store supplies, stock flow, back-of-house processes, packaging, and store-to-studio communication. Collaborate with retail, merchandising, and production teams to ensure clean execution across channels. 5. Facilities Coordination Support the Manager of Construction and Facilities on maintenance needs, vendor Coordination, and small-scale HQ, store, and workshop projects. 6. Office Management & HQ Operations Ensure the HQ environment is organized, functional, and aesthetically aligned with the brand. Oversee supplies, space setup, utilities, mailroom processes, and general office workflows. Implement systems that maintain operational excellence and support team productivity. 7. Customer Service (Escalations) Handle operational escalations from customer service, ensuring quick resolutions related to shipments, returns, and product accuracy. Partner with ecommerce and customer experience teams to refine and improve internal processes. What We're Looking For Experience & Skills 4-7 years of experience in operations, logistics, warehouse management, or supply chain; experience in consumer goods, fashion, or luxury strongly preferred. Strong understanding of logistics workflows (freight, customs, carriers, tracking). Experience managing warehouse operations and small teams. High operational rigor and attention to detail; comfortable in a fast-growth, startup-style environment. Ability to build procedures from scratch and continuously improve existing systems. Strong communication and cross-functional partnership skills. High level of comfort with hands-on work and physical tasks. Attributes Resourceful, proactive, and solution-oriented. Thrives in a dynamic environment with shifting priorities. Balances strategic thinking with willingness to get involved at the ground level. Highly organized, reliable, and committed to operational excellence. Appreciates a well-run, beautiful physical environment and its impact on brand experience. Why Join AFLALO This is a rare opportunity to help build the operational backbone of a new luxury brand from the ground up. You will work directly with leadership, influence key systems and processes, and contribute to an ambitious and creative company in its most formative stage.

Title: Ecommerce Operations Manager Salary: $110,000 - $115,000 per year base + benefits Industry: Retail Contact: ******************************** The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making. Job Responsibilities: Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment. Manage product uploads, categorization, site navigation, and inventory feeds. Conduct regular QA of product pages, checkout flows, landing pages, and site search. Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping. Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions. Manage reverse logistics, including returns processing and exchanges workflow improvements. Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs. Develop dashboards and operational scorecards to support ongoing improvement initiatives. Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools. Participate in platform enhancements, testing, and integrations with third-party apps. Job Requirements: Bachelor's degree in Business, Supply Chain, Operations, or related field. 3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred). Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud). Experience with OMS, WMS, ERP and/or marketplace integration tools. Experience with 3PL management. Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau). Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports. Excellent organizational, communication, and project management skills. Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.

We are a luxury lifestyle brand rooted in lingerie and sexual wellness brand that inspires confidence, independence, and imagination and celebrates intimacy. When we launched in New York in 2005 as an experiential mecca for insiders seeking a refined perspective on sensuality and seduction, we quickly built an iconic reputation -one whisper at a time. With fabrics sourced from the finest mills across the world, and delicate pieces handcrafted in our New York City atelier with couture-like precision, every KIKI DE MONTPARNASSE piece feels luxurious, unique, and subtly provocative. Covet. Experience. Enjoy. JOB PURPOSE At KIKDM, you will be the primary point of contact in the Operations chain for our wholesale customers, the Operations Manager is responsible for managing the full back lifecycle of wholesale orders-from ensuring orders are edited post entry if necessary, to invoicing customers, to ensuring receivables are being met according to customer terms. This role demands frequent communication, both written and verbal, with wholesale partners and internal stakeholders. It involves strong teamwork and close collaboration with multiple departments across the organization. You will operate in a fast-paced environment, performing a variety of tasks to ensure the timely and accurate fulfilment of KIKIDM products. RESPONSIBILITIES Account Management · Prepare and edit order confirmations and send to customer Raise orders for replenishment and store openings/events Process cancellations, credits, debits, returns of faulty and non-faulty goods Work closely with the accounts receivable team to reconcile invoices/investigate discrepancies/raise proforma invoices / follow up accounts credit release Support with other customer fulfilment activities in retail and outlet channels as required. Provide daily activity reports as needed by the business, leadership or account Production Team/Transportation Monitor order to shipment flow to ensure timely shipping and coordinate with wareshouse. Work closely with transportation team and manage customer delivery booking in partnership with carriers. Prepare shipments according to customers' requirements, export procedures and provide instructions to wareshouse. Request updates on available goods/QC release etc. Arrange and coordinate returns as required. Order Management Participate in communication of shortages, vendor delays and re-timings etc to the region/customers. PERSONAL PROFILE Required Operations experience within the fashion industry Very good to advanced Excel skills in order to produce reports and interpret large amounts of data Excellent verbal and written communication skills ERP experience Understanding of order lifecycle activities Understanding of shipping and credit processes Basic understanding of logistics functions Understanding of logistic and warehouse operations Previous experience working with international customers Understanding of imports/exports

Experience: Premium or Luxury Fashion Retail Seniority: Manager LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication. Role As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI. Responsibilities Lead, coach, and motivate the in-store team to consistently achieve sales and service goals Deliver an exceptional clienteling experience tailored to each customer Maintain impeccable visual merchandising and brand presentation standards Monitor sales performance, drive KPIs, and identify areas for growth Oversee daily store operations, stock management, and back-of-house processes Ensure compliance with all operational and security procedures Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship Collaborate closely with HQ on stock planning, events, training, and feedback Requirements Solid experience in premium or luxury retail, including team leadership Passionate about exceptional service, storytelling, and product knowledge Naturally confident, warm, and able to connect with a discerning customer base Commercially minded with an understanding of KPIs, conversion, and stock flow Highly organised, proactive, and hands-on in your leadership style Experience with menswear, tailoring, or craftsmanship-led brands is a plus What we offer A competitive compensation package, including base salary and performance-based bonus A comprehensive benefits package with a mix of financial and non-financial rewards: Complete uniform Access to exclusive staff discounts Career development in a growing, international luxury brand A collaborative, quality-driven environment where excellence is recognised We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process . We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.

Compensation: $65,000-$80,000 OTE (Base Salary + Commission) Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations. We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more. KEY RESPONSIBILITIES Sales & Client Experience Act as a brand ambassador, delivering exceptional client service and showroom performance. Develop deep product and brand knowledge and present it confidently to clients. Manage enquiries via email, phone and LiveChat. Conduct in-person consultations in the NYC showroom and virtual consultations when needed. Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones. Liaise with our CAD and workshop teams on bespoke projects. Oversee after-care follow-ups and request client reviews. Ensure the showroom and jewelry displays are always perfectly presented. Business Development Achieve individual and showroom sales targets. Grow and enrich the client database. Use the CRM daily to manage prospects, tasks and opportunities. Lead client-acquisition efforts both inside and outside the showroom. Ensure accurate and complete database management for future CRM activities. Management Lead, coach and motivate the showroom team. Provide weekly objectives, feedback and performance guidance. Recruit, train and evaluate team members. Oversee scheduling, administration and showroom operations. Monitor competitors and identify opportunities for growth. Represent the company at meetings, events, networking and industry functions. Ensure all reporting and analytical tasks are accurate and submitted on time. Maintain flexibility to support the showroom outside regular hours when needed. What We're Looking For Proven luxury diamond jewelry sales experience. Passion for fine jewelry, diamonds and gemstones. Strong ability to build trust and relationships with clients. Consistent history of meeting/exceeding sales targets. Excellent verbal and written communication. High level of professionalism and customer-service standards. Strong administration, organisation and time-management skills. Ability to handle pressure, multitask and work to deadlines. Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM. Well-presented, security-aware, and able to work independently as well as part of a team. Experience & Skills Minimum 1 year luxury retail or diamond jewelry sales experience. Strong ability to drive sales and manage client relationships. Ability to work varied shifts including evenings and Saturdays. Ability to travel locally and occasionally nationally. Team-leadership, coaching and development skills. Strong communication skills and excellent attention to detail. Fluent English required; additional languages an asset. Must be authorized to work in the U.S. Preferred College/university degree. GIA coursework or Graduate Gemologist qualification.