What does a Training Manager do?
A training manager is responsible for directing new staff with the tasks and training programs, leading the business to its growth and profitable development. Training managers' duties include supervising the staff's performance and improvement, facilitating knowledge assessment and developmental training, sharing strategic plans and techniques, creating effective training manuals, monitoring training expenses, and evaluating areas of improvement. A training manager must have excellent leadership and communication skills, as well as extensive experience on how to improve the team's performance and enhance their capabilities.
Training manager responsibilities
Here are examples of responsibilities from real training manager resumes:
- Assist in running multi-unit stores as needed, while still achieving sales plan at home store :
- Calculate and lead team in analyzing business metrics, allowing for focuse store visits with positive ROI.
- Manage and process information for owner/user agencies to include DoD facilities that require compliance with the NISPOM.
- Train sales associates on how to market new products with existing store inventory, and manage all POS transactions.
- Manage elearning program development from concept through implementation.
- Supervise all restaurant operations including service, quality, cleanliness, sanitation, training, scheduling, and inventory control.
- Plan and coordinate combat support activities to enhance brigade logistics, operations and unit training readiness.
- Maintain restaurant operations including production, scheduling, inventory ordering, cleanliness, and quality standards.
- Provide first aid and CPR as needed.
- Revise online LMS compliance training program for NPS.
- Track and coordinate CPR and medical license certification renewals.
- Facilitate brainstorming and focus groups to determine needs and reduce attrition.
- Coordinate with civil engineers and combat arms unit; schedule chemical warfare classes and weapons training.
- Conduct on-the-job (OJT) trainee orientation for newly assign personnel, explaining the importance of training.
- Excel in all weekly assessments and performance evaluations, promote to assistant manager prior to MIT program ending.
Training manager skills and personality traits
We calculated that 19% of Training Managers are proficient in Customer Service, Leadership, and Brainstorming. They’re also known for soft skills such as Business skills, Collaboration skills, and Leadership skills.
We break down the percentage of Training Managers that have these skills listed on their resume here:
- Customer Service, 19%
Communicated organizational goals, inventory control, customer service, sales, product quality adherence, and facility cleanliness and maintenance.
- Leadership, 8%
Developed, coached and facilitated leadership skills and culture change initiatives, supporting senior management change efforts and increasing team productivity.
- Brainstorming, 7%
Facilitated brainstorming and focus groups to determine needs and reduce attrition.
- Food Safety, 4%
Established processes and procedures to maintain a safe-eating environment for consumers through setting food safety standards.
- Payroll, 4%
Posted job requisitions, developed associate schedules, and processed payroll using company enterprise software.
- Cash Control, 3%
Cash Control* Labor Control* Shift Control* Inventory Control* Order and Receiving* Scheduling* Customer Service* Customer Complaints
Common skills that a training manager uses to do their job include "customer service," "leadership," and "brainstorming." You can find details on the most important training manager responsibilities below.
Business skills. One of the key soft skills for a training manager to have is business skills. You can see how this relates to what training managers do because "training and development managers must understand business operations in order to match training with business goals." Additionally, a training manager resume shows how training managers use business skills: "trained in in-store operations to run a multimillion dollar business. "
Collaboration skills. Many training manager duties rely on collaboration skills. "training and development managers need strong interpersonal skills because delivering training programs requires working in concert with staff, trainees, subject matter experts, and the organization’s leaders," so a training manager will need this skill often in their role. This resume example is just one of many ways training manager responsibilities rely on collaboration skills: "motivated and recruited subject matter experts in facilitation techniques through collaboration to deliver industry information to new hires. "
Leadership skills. This is an important skill for training managers to perform their duties. For an example of how training manager responsibilities depend on this skill, consider that "managers are often in charge of a staff and programs." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a training manager: "revamped and redesigned new-hire orientation, leadership development, and on-the-job training including the institution of new-hire school model. ".
Instructional skills. training manager responsibilities often require "instructional skills." The duties that rely on this skill are shown by the fact that "training and development managers need to understand the fundamentals of teaching and lesson planning." This resume example shows what training managers do with instructional skills on a typical day: "established instructional design strategy and role-based training model used to support self-directed learning with minimal impact on store operations. "
Communication skills. Another common skill required for training manager responsibilities is "communication skills." This skill comes up in the duties of training managers all the time, as "training and development managers must clearly convey information to diverse audiences." An excerpt from a real training manager resume shows how this skill is central to what a training manager does: "trained district managers in creating environment of teamwork, open communication, & problem solving in all areas of store operations. "
The three companies that hire the most training managers are:
- Hibbett Sports1,010 training managers jobs
- Healthcare Services Group529 training managers jobs
- Circle K425 training managers jobs
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Compare different training managers
Training manager vs. Assistant manager/manager training
An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.
These skill sets are where the common ground ends though. The responsibilities of a training manager are more likely to require skills like "brainstorming," "good communication," "excellent interpersonal," and "develop ways." On the other hand, a job as an assistant manager/manager training requires skills like "math," "store sales," "taking care," and "safety procedures." As you can see, what employees do in each career varies considerably.
The education levels that assistant manager/managers training earn slightly differ from training managers. In particular, assistant manager/managers training are 4.4% less likely to graduate with a Master's Degree than a training manager. Additionally, they're 0.5% less likely to earn a Doctoral Degree.Training manager vs. General manager in training
The responsibilities of a general manager in training primarily revolve around overseeing the operations in a store or business, ensuring everything is running smoothly. They mainly report to a more experienced or higher-ranking official, following their directives while still under the training program. As a general manager in training, it is essential to have an in-depth understanding of the employee's welfare and the company's vision, mission, and policies, implementing them daily. Furthermore, one must produce consistent progress reports and presentations, all while leading the workforce to reach sales targets and significant customer satisfaction.
In addition to the difference in salary, there are some other key differences worth noting. For example, training manager responsibilities are more likely to require skills like "leadership," "brainstorming," "good communication," and "excellent interpersonal." Meanwhile, a general manager in training has duties that require skills in areas such as "sales growth," "sales volume," "cleanliness," and "product quality." These differences highlight just how different the day-to-day in each role looks.
General managers in training earn a lower average salary than training managers. But general managers in training earn the highest pay in the hospitality industry, with an average salary of $34,275. Additionally, training managers earn the highest salaries in the government with average pay of $71,976 annually.In general, general managers in training achieve similar levels of education than training managers. They're 4.2% less likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.Training manager vs. Director of training
Training directors are responsible for directing the planning, design, and implementation of training programs. They are responsible for assessing and identifying the company's training needs, maintaining a consistent culture regarding training, and managing and directing employee training. Training directors are expected to provide engaging communication about the program to encourage employee participation and emphasize the benefits and value of exercise. They are also expected to establish and maintain good relationships with vendors to provide more training programs.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from training manager resumes include skills like "leadership," "brainstorming," "food safety," and "payroll," whereas a director of training is more likely to list skills in "oversight," "cpr," "roi," and "program development. "
Most directors of training achieve a higher degree level compared to training managers. For example, they're 8.2% more likely to graduate with a Master's Degree, and 2.2% more likely to earn a Doctoral Degree.Training manager vs. Senior training specialist
Senior training specialists are responsible for providing support and assistance for educational activities at small businesses. They are responsible for managing and executing the educational course catalog and assisting staff and instructors in the development of courses and online modules. Other duties and responsibilities include identifying training needs, facilitating workshops, and providing recommendations for improvement of employees' performance. In addition, senior training specialists are expected to develop training programs that support customers, business partners, and sales teams. They are also expected to keep their knowledge up-to-date for the latest tools and trends in the market.
Types of training manager
Updated January 8, 2025
