Coding Provider Review & Education Manager- 247828
Training manager job in Oceanport, NJ
🌟 Coding Provider Review & Education Manager
🕒 Full-Time | Salaried (37.5 hours/week)
💰 Compensation Range: $110,681 - $156,337 annually
Are you a seasoned coding leader and educator passionate about provider education, documentation excellence, and compliance? This is a high-impact opportunity to shape provider coding practices across a large, multi-site healthcare system while leading and mentoring a team of expert educators. 🚀
🧠 About the Role
As the System Professional Coding Provider Review and Education Manager, you'll lead enterprise-wide efforts to onboard, educate, and review medical record documentation and coding practices for physicians, advanced practice providers, and billing providers across multiple medical centers.
You'll collaborate closely with physician leadership, coding management, and compliance partners to deliver targeted education, conduct documentation reviews, and ensure consistent, compliant coding practices-both on-site and remotely. 💻🏥
This role also partners cross-functionally with Coding Quality leadership and supports audits, operational initiatives, and shared oversight of coding teams.
🎯 What You'll Do
✨ Lead and manage a team of provider educators, ensuring high-quality, accurate training
📚 Develop and deliver onboarding, annual, quarterly, and specialty-specific coding education
🔍 Conduct and support medical record reviews and provider audits
🧾 Create education materials aligned with federal, state, and official coding guidelines
📊 Track productivity, attendance, and educational outcomes
🤝 Partner with physicians, APPs, Revenue Cycle, Compliance, and Coding leadership
📢 Clearly communicate coding guidance and audit findings to providers
📞 Support and staff an internal Coding Hotline
🧠 Stay current on E/M updates, telehealth rules, teaching physician guidelines, and more
✅ Required Qualifications
🎓 CPC, COC, or CPC-I (AAPC Instructor) certification
📆 8-10 years of combined coding, auditing, and teaching experience
👥 3-5 years of management experience
📘 Advanced expertise in E/M coding
🧠 Deep knowledge of CPT, HCPCS, ICD-10-CM guidelines
💻 Strong proficiency in Microsoft Excel, Word, and PowerPoint
⚡ Ability to thrive in a fast-paced, changing healthcare environment
🗂️ Strong organizational, communication, and relationship-building skills
📜 Active certification(s) with ongoing continuing education
⭐ Preferred Qualifications
🏅 CPMA certification
👩 💼 Supervisory experience in a coding or healthcare setting
🖥️ Experience with coding platforms such as Epic, 3M, or EncoderPro
🗓️ Schedule & Flexibility
⏰ Full-time, salaried (37.5 hours/week)
✈️ Travel to Oceanport, NJ and other sites as needed
🔄 Flexibility to support on-site or remote education sessions, sometimes on short notice, to ensure continuity of service
🎁 Benefits & Perks
💼 Competitive total rewards package
🏖️ Paid Time Off (PTO)
🩺 Medical, Dental & Vision Insurance
💰 Retirement Plans
🛡️ Short & Long-Term Disability
❤️ Life & AD&D Insurance
🎓 Tuition Reimbursement
🧘 Wellness Programs
🐾 Voluntary Benefits (including Pet Insurance)
🎟️ Employee discounts through partner organizations
If you're ready to lead, educate, and influence provider coding practices at a system level, this is your chance to make a lasting impact. 🌟
Apply today and bring your expertise where it truly matters.
EHS Manager (CDMO/Pharma)
Training manager job in Cranbury, NJ
Job Title: EH&S Manager
Position Type: Full-Time
Reports To: Assistant Director, EHS
We are seeking an experienced Environmental, Health, and Safety (EHS) Manager to lead our EHS initiatives within our CDMO operations. The ideal candidate will assist in activities to ensure compliance with local, state, and federal regulations while fostering a culture of safety and environmental stewardship. This role requires a proactive approach to risk management, incident investigation, and the development of training programs to promote safety awareness among all employees.
Key Responsibilities:
Compliance Culture: Foster a culture of compliance with environmental, health, and safety regulations at federal and state levels, including hazardous waste management, air resource regulations, the Right-to-Know Act, emergency preparedness, and X-ray compliance.
Regulatory Adherence: Assist in activities to ensure that the facilities meet all legal and regulatory requirements, including licensing requirements.
Assist in submitting reports as required by the EPA, NJDEP, and OSHA for all J-Star sites in support of regulated and licensed activities.
Inspections Audit Management: Lead inspections by regulatory agencies (EPA, NJDEP, DEA, OSHA) and the audits from client. Ensure inspection readiness with well-maintained records, SOPs, training records, and other required documentation. Facilitate meetings with inspecting officials/client auditors as needed.
Process Safety Evaluations: Participate and assist in the safety evaluation of new and ongoing projects, providing guidance for safe operations and developing strategies to meet EHS standards while adhering to project timelines.
Communication with Corporate EHS: Establish open communication channels with corporate EHS headquarters in Porton, China, to align EHS programs within legal and regulatory boundaries.
Emergency Plans: Assist in developing, updating and filing emergency response plans with the appropriate agencies as required by law.
SOPs and Training Material: Assist in drafting and updating relevant Standard Operating Procedures (SOPs) and training materials in EHS. Conduct relevant training to employees on EHS policies and regulatory guidance.
Safety Inspections: Conduct regular safety inspections of laboratories across all J-Star sites to ensure compliance with safety and chemical hygiene standards. File lab inspection summary reports in an accessible location.
Cost Evaluations: Periodically evaluate hazardous waste management costs and identify creative strategies to reduce expenses through employee training, waste stream consolidation, or negotiations with waste handling companies.
Emergency Response: Respond to emergencies, including chemical spills, equipment failures, and employee injuries. Keep HR, site heads, and relevant management informed of serious EHS incidents.
Safety Audits and Risk Assessments: Conduct regular safety audits and risk assessments to identify hazards and implement corrective actions in collaboration with other departments.
Incident Investigation: Participate in the investigations of accidents and near-misses, determining root causes and implementing preventive measures. Maintain accurate records of incidents and prepare reports for management and regulatory agencies.
Hazardous waste management: The candidate will be active in hazardous waste management at several sites including collection, storage, record-keeping, and disposal activities. RCRA and DOT certification for hazardous material management will be
Qualifications:
Bachelor's degree in chemistry, Biomedical Engineering, environmental science, Occupational Health, Safety, or a related field.
Experience preferred in EHS, preferably in a manufacturing or CDMO environment.
Knowledge of applicable EHS regulations (OSHA, EPA, etc.) and industry standards.
Laboratory experience preferred.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
The ideal candidate will need to have the required RCRA and DOT certification for hazardous waste activities, or they will need to complete training for the required certifications.
Certification (e.g., CSP, CIH, CHMM,) is a plus.
Independent Operator - Store Manager
Training manager job in Elizabeth, NJ
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Operations Manager
Training manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Operating Room Manager
Training manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Pre-Development & Development Manager
Training manager job in New York, NY
We are seeking a highly skilled Pre-Development & Development Manager to lead pre-development activities for large-scale residential and commercial projects in New York City. The ideal candidate will oversee consultant hiring, manage project approvals with municipal and state governments and lead community outreach efforts. This role requires a deep understanding of NYC development processes, infrastructure coordination, and stakeholder management.
Key Responsibilities:
Oversee pre-development planning for large-scale residential and commercial projects.
Manage the hiring and coordination of consultants (planning, engineering, environmental, legal, etc.).
Lead general project plan approvals, ensuring regulatory compliance and entitlement success.
Coordinate with city and state agencies.
Develop and implement community outreach strategies to engage stakeholders and secure public support.
Monitor project timelines, budgets, and risks throughout the pre-development phase.
Hire and support design and construction teams by ensuring seamless coordination between approvals and execution.
Qualifications:
5 - 7 years of experience in real estate development and project management.
Proven track record managing pre-development and entitlement processes in New York City.
Experience working with complex infrastructure projects.
Strong understanding of NYC zoning, land use regulations, and environmental approvals.
Excellent communication and negotiation skills for consultant management and stakeholder engagement.
Bachelor's degree in Real Estate Development, Urban Planning, Civil Engineering, or a related field.
Preferred Qualifications:
Experience with public-private partnerships and large-scale mixed-use projects.
Familiarity with community engagement strategies and NYC rezoning processes.
Professional certifications (e.g., AICP, LEED AP, PMP) are a plus.
Store Manager
Training manager job in Paramus, NJ
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Optical Store Manager
Training manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Retail Store Manager
Training manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Store Manager
Training manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Retail Store Manager
Training manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Fine Jewelry Showrooms US General Manager
Training manager job in New York, NY
Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Overnight Store Manager
Training manager job in Hackettstown, NJ
An Overnight store manager oversees the overnight store operations and activities of the Overnight Crew staff in multiple departments (shift time 10pm-730am). Ensuring production processes, quality control and food safety guidelines are met. The Overnight Store Manger must maintain a high level of productivity from the Overnight Crew staff in stocking while rotating of merchandise. This position needs to have the ability to communicate effectively with management and staff in multiple departments and shifts. The Overnight Store Manager's goal is to maintain neat, clean and visually appealing departments that are ready for customers when the store opens. The Overnight Store Manager is responsible for all of the safety, security and assets in the store.
RoNetco Supermarkets, Inc. operates nine retail ShopRite grocery stores in north west New Jersey.
Our locations are in the following areas:
Netcong, NJ (Morris County)
Byram, NJ (Sussex County)
Flanders, NJ (Morris, NJ)
Newton, NJ (Sussex County)
Hackettstown, NJ (Warren County)
Succasunna, NJ (Morris County)
Sparta, NJ (Sussex County)
Franklin, NJ (Sussex County)
Sussex, NJ (Sussex County)
Candidates must be available to work in any location.
General Manager 2
Training manager job in Fairfield, NJ
Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
We are seeking an accomplished leader in the Environmental Testing or other related industry experience for a pivotal role overseeing service and operational programs within the business unit.
The position is based in Fairfield, NJ Environmental Lab but will require extensive travel-up to 4-5 locations-across New Jersey and New York areas within the business unit. Candidates from outside the state or the Northeast region are encouraged to apply.
The ideal candidate will possess substantial experience in the environmental industry, with a demonstrated ability to lead teams, manage profit and loss (P&L) responsibilities, and oversee operations across multiple sites.
Essential Functions
Provide strategic leadership and direction for all environmental service and operational initiatives across multiple job sites.
Lead, organize, and administer programs for laboratory, field, and service operations to ensure compliance, efficiency, and excellence.
Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the facility(s); directs the preparation and administration of the budget.
Direct P&L management for the assigned sites, driving business performance and cost-effective service delivery.
Oversee and evaluate the activities of cross-functional teams, fostering a culture of collaboration and accountability.
Ensure adherence to federal, state, local, and industry-specific environmental regulations and standards.
Report key operational and service metrics to senior leadership, providing actionable insights for continuous improvement.
Initiate and manage special projects, identify operational priorities, and coordinate solutions across locations.
Maintain current knowledge of environmental laws, industry trends, and regulatory changes.
Promote the organization's mission, delivering exceptional service to internal and external stakeholders.
Manages special projects by identifying issues and priorities; communicates and coordinates, and evaluates results.
Qualifications
Bachelor's degree in environmental science, chemistry, biology, operations management, or a closely related field.
Minimum of 7-10 years of relevant managerial experience preferably in the environmental industry or other similar industry experience
Proven track record of leading complex operations and driving business results.
Equivalent combinations of education, training, and experience may be considered.
Required Knowledge
Comprehensive knowledge of environmental regulations, operational laws, compliance standards, and relevant codes.
Expertise in service and operational administration in complex, specialized environments.
Thorough understanding of administrative functions: goal setting, program development, implementation, evaluation, and multi-area employee management.
Advanced experience building, motivating, and managing high-performing, multi-location teams.
Strong skills in budget development, P&L management, and overall administration.
Proficiency with field-specific computer applications and operational systems.
Ability to navigate interpersonal relationships across diverse backgrounds, including challenging situations.
Advanced program planning, development, evaluation, and multi-site coordination abilities.
Expert in delivering clear oral presentations and written reports at all organizational levels.
Strong business English, with correct spelling, grammar, and punctuation.
Required Skills
Skilled in planning, organizing, and administering comprehensive service and operational support.
Proven program and staff management abilities.
Experienced in training on policies and procedures.
Capable of developing and implementing goals, objectives, policies, procedures, and work standards for organizational success.
Adept at building effective teams and motivating for exceptional, cost-effective customer service.
Expert in performing service and operational duties across assigned areas.
Competent in interpreting and explaining relevant laws, codes, and regulations.
Experienced consulting for supervisors and managers.
Skilled in preparing clear, concise reports and communications for various audiences.
Demonstrates initiative and independent judgment within leadership frameworks.
Uses tact, discretion, and prudence in interactions.
Effective in oral presentations to diverse groups and organizational levels.
Contributes to team and work unit goals, objectives, and activities.
Establishes and maintains positive working relationships across the organization.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sr. Manager, Learning & Development - Product to Market Transformation
Training manager job in New York, NY
About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
Gap Inc. is seeking a strategic and forward-thinking leader to join our Product to Market Transformation team as Senior Manager, Learning & Development. This leader is responsible for designing and executing integrated talent and learning strategies that accelerate growth, build organizational capability, and enable our teams to work faster and smarter.
In this pivotal role, you'll shape a culture of continuous learning, digital enablement, and leadership excellence that directly supports Gap Inc.'s enterprise transformation and growth objectives. This role will also contribute to the implementation of AI initiatives that support the Speed Initiative's goals, enabling smarter, faster, and more data-driven decision-making across the organization.
What You'll Do
* Design and deliver a holistic learning strategy that advances functional capability, leadership development, early talent, and enterprise transformation-with specific focus on enabling the Speed initiative for all Gap Inc brands.
* Partner with the Speed workstream to embed learning solutions that accelerate adoption of new processes, technologies, and agile ways of working.
* Oversee the design, delivery, and measurement of scalable, adaptive learning programs that build Speed-related capabilities including onboarding, technical training, and change leadership.
* Curate and integrate innovative programs to promote faster skill development and performance uplift.
* Apply a test-and-learn mindset to measure impact, leverage data and feedback, and continuously improve outcomes that enhance Speed workstream success.
* Champion a culture of learning, growth, and agility to enhance engagement and support Speed adoption.
* Use modern instructional design and digital-first learning methods to create inclusive, personalized experiences that empower teams to operate with speed and confidence.
* Inspire employees to embrace change, simplify workflows, and build resilience during transformation.
* Partner with HRBPs, business leaders, People Analytics, and Change Management to align learning strategies with enterprise initiatives that drive speed, collaboration, and innovation.
* Act as a connector and influencer, fostering collaboration across teams and functions to accelerate speed to market and embed transformation into the business.
Who You Are
* Strong experience in enterprise-scale transformation, learning design, facilitation, and/or program delivery within fast-paced or retail environments.
* Proven ability to lead learning strategies in complex, ambiguous, and rapidly evolving contexts, with a strong understanding of change acceleration and Speed adoption.
* Demonstrated growth mindset, agility, and resilience, with a focus on enabling teams to move faster and adapt continuously.
* Strong facilitation, content design, and stakeholder engagement skills with the ability to influence at all levels and drive alignment with Speed and transformation goals.
* Experience leveraging modern learning technologies and digital ecosystems to drive scalable, future-forward learning solutions.
Benefits at Gap Inc.
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $155,500 - $202,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Professional Development Manager
Training manager job in New York, NY
SourcePro Search has a fantastic opportunity for Professional Development Manager. Our client is a top ranked global law firm and this role will be based in the New York (Midtown) office. This role offers a high base, excellent benefits and growth opportunities within a prominent law firm.
The Professional Development Manager will manage our client's Business Services training initiative for employees at all levels including curriculum recommendations and design, as well as program planning and execution in collaboration with the HR Business Partner team. The successful candidate will be someone with substantive L&D background and with exposure to current best practices. Someone who has significant experience in instructional design and platform training skills. Candidates should be technically savvy and know about LMS's and how to leverage them. The incumbent will be developing soft skills training for business services employees and lawyers.
Core Responsibilities:
Design and develop course content for lawyer and Business Services populations applying adult learning principles including, but not limited to, measurable learning objectives, scenarios, simulations, and progress checks.
Cultivate the eLearning library for alumni and clients including seeking out partners and other subject matter experts to deliver programs suitable for alumni and client library, recommending topics to cover, planning programs and working with Marketing Department to ensure that these programs are publicized and made available to clients and alumni.
In collaboration with Marketing Department, client relationship partners and other members of the Professional Development team, organize client training programs, including programs requested by clients in connection with RFPs.
Plan and execute alumni CLE programs and various other core skills and substantive training programs for the firm, as needed.
Work with the Marketing Department to maintain the Career Center, a job board with internal and external positions of interest to lawyers and alumni worldwide.
Work with members of the GTS training group to (i) update current eLearning library to ensure that the content is user-friendly and useful to the end user, (ii) adapt instructional materials created for face-to-face delivery to eLearning, and (iii) upload and maintain content to the Learning Center.
Work with colleagues in HR to design a process for recording and reporting on individual professional development plans and progress in Workday.
Manage all aspects of the Rosetta Stone foreign language program and relationships with Hotshot Legal, LawFirmElearning and other providers as they may change or be supplemented from time to time.
Recommend and implement ways in which we can maximize subscriptions with PLI, Hotshot Legal, Rosetta Stone, LawFirmElearning and other providers as they may change or be supplemented from time to time.
Plan, oversee and execute all aspects of Summer Associate University, including substantive trainings, core skills trainings and Deal-o-Rama.
Manage and maintain the Professional Development intranet page, including writing and preparing content, coordinating with the PD and HR teams in NY and around the world on content, soliciting content and ensuring that the page is up-to-date and informative for lawyer and Business Services populations.
Directly and indirectly supervise and manage employees and be responsible for their overall direction, coordination and evaluation.
Assist the Professional Development team and the wider Talent Development team with additional projects, as needed, including orientation and onboarding, the feedback and performance management processes and global conferences.
Perform such other responsibilities as may be assigned from time to time.
Qualifications:
3+ years of experience managing the learning and development function in a law firm or professional services environment
2+ years of experience managing others
Bachelors' Degree required
Advanced knowledge of Windows-based systems
Proficient in the application of instructional design, curriculum design and adult learning principles
Familiarity with vi Desktop, CE Manager and Workday.
Proven ability to develop and deliver effective L&D programs to lawyers and business services employees
Proven ability to develop and use metrics to make the business case for L&D programs, to align strategy with business goals and, to assess and justify L&D programs
****************************
Professional Development Manager
Training manager job in New York, NY
With eleven offices across the United States, 450+ professionals and 350+ staff professionals, Manatt, Phelps & Phillips LLP is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The firm's groundbreaking approach-bringing together legal services, advocacy and business strategy-differentiates Manatt from its competitors and positions the firm to provide a unique and compelling value proposition.
Are you ready to launch your career in a dynamic, forward-thinking professional services firm? Manatt, Phelps & Phillips LLP is seeking a passionate Professional Development Manager to join our growing Professional Development team! This position can be based in any of our offices. In this role, you'll work at the heart of our nationally recognized firm, supporting innovative training and performance initiatives for our talented professionals. If you thrive in a fast-paced environment and are eager to make a meaningful impact from day one, we invite you to become part of Manatt's commitment to excellence and professional growth.
Responsibilities:
Collaborate with the Director of Professional Development, Legal, and practice group leaders to design and execute training programs for attorneys and business professionals.
Lead the planning and execution of practice group training initiatives, including designing annual curricula and overseeing the delivery of core programs.
Design, develop, manage, and execute interactive mock-style trainings (e.g., mock trials, corporate simulations) in partnership with the Director and team.
Create and deliver orientation programming for summer associates, first-year associates, counsel, and partners with the Director and team.
Collaborate with other Manatt departments to develop and execute relevant programming.
Develop and implement leveled training programs, academies, and professional skills curricula in collaboration with the Director and team.
Conduct research and stay informed on emerging trends and best practices in legal and professional services training.
Cultivate relationships with outside speakers and vendors, and make recommendations as needed.
Meet with new lateral associates and partners and conduct welcome programming (including individual PD orientations).
Develop a deep working knowledge of the LMS and CLE system and have a general understanding of the CLE rules in the states where Manatt has offices; use LMS to build training tracks as needed.
Oversee the strategic direction and administration of attorney mentoring programs, including developing and implementing communications, training initiatives, and related programming and events.
Conduct surveys and analyze results to identify training and professional development needs.
Support the Director and Performance Management team in refreshing and maintaining competency frameworks.
Proactively contribute ideas to enhance CLE and training initiatives.
Work with the Director to manage the budget and expenses.
Assist with general Professional Development and CLE projects as needed.
Assist with performance management and advancement projects on occasion.
Supervise junior team members.
Qualifications and Skills:
Bachelor's Degree required; J.D. Preferred
At least five (5) years legal experience in a professional services firm
Prior experience working with CLE tracking systems or databases
Exceptional attention to detail, strong problem-solving abilities, and a results-driven mindset; outstanding project management skills required for high-accuracy work
Proven capacity to manage and adapt to multiple competing priorities
Willingness to travel as needed for firmwide training programs
Comfortable working across teams and departments; strong relationship-building skills
Excellent client service orientation and problem-solving capabilities
Strong written and verbal communication skills
Ability to exercise discretion and handle confidential information
Strong interpersonal skills as a relationship builder who can flex work style and adapt to the styles of others and work across teams
Demonstrated leadership and team-building skills, including planning, organizing, decision-making, and problem-solving; ability to lead multiple teams and workstreams
Solid understanding of project management principles; proven ability to develop, implement, and manage large-scale, long-term initiatives
Strong judgment and discretion in decision-making processes
Strong self-initiative with an eagerness to learn, roll up sleeves, and pitch in
Ability to work independently and as part of a team with a positive can-do attitude
Advanced use of computer programs including Microsoft Office - especially Word, Excel, and PowerPoint
The base annual pay range for this role is between $135,000-$165,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location. A full range of medical, financial and/or other benefits dependent on the position will also be offered.
EEO/AA EMPLOYER/Veterans/Disabled
Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at ************** (TDD: ***************.
Auto-ApplyDirector of Product, Readers & Learners
Training manager job in New York, NY
Department
Digital
Employment Type
Full Time
Location
Stephen A. Schwarzman Building
Workplace type
Hybrid
Compensation
$160,000 - $180,000 / year
Reporting To
Robert Collins
Required Education, Experience & Skills More... About The New York Public Library The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations-including research and branch libraries-throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at *************
Fine Jewelry Showrooms US General Manager
Training manager job in New York, NY
Base Salary + Commission
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Retail Store Manager
Training manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly "Family Meal" will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us ... ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October '25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
"Can-do" attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead ... in that order.
Empower every voice.
No room for "Yes Men."
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal ... shoulder to shoulder.