Training Manager Jobs in West Deptford, NJ

Client: Nationally Known Food Manufacturer/Distributer Role: Training Supervisor - *2 positions open* Salary: $70,000 - $80,000/annually + Benefits ***Highly preferred to be Bilingual in Spanish Hours: - 1st Shift - 6:00am - 2:30pm with flexibility to work on other shifts if needed. Location: Swedesboro, New Jersey -This candidate will be creating training manuals and SOP's for various positions for future employment use and partnering the the Ops Manager and L&D team -Previous experience teaching adult learners in some capacity -Needs to come from manufacturing, plant, retail, restaurant or some type of hands on training industry. Corporate office experience is not transferrable -This candidate will also be training SME's of specific roles to assist in further training initiatives and ensure training initiatives are being completed Responsibilities: Plan for, deliver, assess impact, and maintain effective use of enterprise & local training programs and tools, ensuring all bakery training needs are met Ensure the associate training experience is of high quality & effective Build new or improved bakery training solutions, in coordination with Regional L&D Manager Oversee Training coordinators Source & recommend local, external training resources that fit bakery needs Track training outcomes, identify trends & insights, and provide essential reports to bakery leaders Develop bakery people manager capabilities to reinforce and coach training skills in their teams Develop bakery trainer capabilities to execute training programs Essential Skills Training needs analysis Instructional design/content development Train the Trainer Coaching & feedback Effective trainer Organize and manage training plans and data Root cause analysis & after-action review

Insomnia Cookies is looking for a Learning and Development Director to join our fast-paced and dynamic People team. As our L&D Director, you will be the driving force behind our learning solutions and will ignite our organization's growth through innovative learning strategies and comprehensive development programs, both for our IWP Center (our corporate HQ) and bakery employees. You should be an expert in building and implementing L&D programs, facilitating learning opportunities, and presenting in front of various-sized audiences across corporate and retail environments. This role is based out of our Center City office in Philadelphia and reports to the SVP of People. Sweet Position Perks: • 4 day work week!! (yupp, we get every Friday off) • A competitive base salary plus annual bonus compensation package • A relocation package to assist in moving to the Greater Philadelphia area • Enrollment in our Cookie Jar deferred bonus program • Enrollment in our LTIP bonus program • Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans • 401K with contribution match • 3 weeks paid vacation plus 2 paid Insomnia personal wellness days • Relaxed, fun, come as you are office culture • Free cookies, branded swag and so much more! Job Responsibilities: Create a culture of continuous learning in our bakeries and IWP Center. Assess the company's L&D needs and reimagine, develop, and implement training programs and L&D resources, guidelines, and materials for all levels of employees. Create high-quality, scalable learning experiences for a diverse audience and new ways to engage team members in their own training and development. Continuously maintain new, cutting-edge learning systems. Collaborate with Operations to develop and lead a team of Training Managers who will train our new Store Managers in the field and conduct Train-the-Trainer sessions with our field teams. Partner with Cookievation (R&D), Food Safety & Quality Assurance, and Operations to develop training guides needed for new store openings and bakery operations. Work with our Leadership Team to develop and implement a High Potential Training Program and identify participants for the Program. Partner with the SVP and VP of People to identify training strategies and goals for the organization and to develop career-pathing, performance enhancement, and organizational design guidance and materials. Desired Skills & Experience: 8-10 years of Learning & Development experience, including developing and implementing learning programs in a growing and fast-paced corporate environment. Bachelor's degree in human resources, organizational development, or a related field. A Certification in Learning and Development is preferred but not required. Experience with a multi-unit retail, restaurant, or hospitality organization is preferred. Full L&D project life-cycle management experience. A positive, can-do attitude and team-player approach with a demonstrated ability to lead, motivate, and develop cross-functional teams. Demonstrated technical experience integrating new learning technologies with more traditional learning settings (e.g., leveraging both classroom and virtual environments). Strong knowledge of adult learning principles, instructional design, and performance enhancement.

The Professional Development Senior Manager develops, implements and oversees attorney development, morale, engagement, and performance management initiatives firmwide. Partners with the Global Director of Professional Development and manages a team to execute projects, including lawyer evaluations, upward feedback, exit interviews, industry surveys, and overseeing the Global Associates Committee and talent awards program. Works closely with senior leadership to develop firmwide initiatives, meetings, and presentations. This is a hybrid position and can be located in our Philadelphia, Boston, New York, Charlotte, or Washington DC offices. ESSENTIAL JOB FUNCTIONS: Manage firmwide performance management processes, including bi-annual evaluations of associates and counsel and upward feedback for senior lawyers. Manage exit interview process for associates, including conducting interviews and supervising bi-annual reports to identify opportunities to improve retention and engagement. Oversee firmwide associate/partner mentoring program, including designing curriculum and relevant trainings. Lead Global Associates Committee, including partnering with Committee co-chairs on initiatives related to associate morale. Oversee firmwide peer-nominated Talent Awards program, recognizing individuals who champion diversity, innovation, and teaching. Work as part of a team to oversee various aspects of special retreats, trainings, and morale events. Work closely with Global Talent leadership to drive talent initiatives and serve as project manager on various talent programs. Oversees work related to attorney satisfaction surveys, articles and other submissions. Work closely with the Diversity, Equity & Inclusion Team and Diversity Committee on priorities relating to performance and engagement. Supervise and mentor junior team members. Partner with Global Professional Development Director on managing the department budget. Perform any and all duties as necessary for the efficient functioning of the Department and Firm. QUALIFICATIONS/ KSA's: Bachelor's degree required. Seven plus years of related experience in law firm professional development, including lawyer performance management. Use best practices and knowledge of internal or external business issues to improve solutions/services. Solve complex problems; take a broad perspective adapt existing and develop new solutions. Work independently. Act as a resource for colleagues with less experience; direct the work of other staff members. Excellent verbal and written communication, organization, problem-solving, analytical, and management skills. Ability to work with a team of highly-skilled professionals in situations that require diplomacy and confidentiality. Outstanding presentation skills; confident speaking before large groups. Proficiency in Microsoft Office programs (Word, PowerPoint, Excel and Outlook) and other relevant technology tools, online learning, video streaming and videoconferencing. Strong project management and organizational skills and detail orientation. Ability to multi-task and prioritize multiple concurrent projects to coordinate own work.

IN A NUTSHELL Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives. Manage the engineering, project management, and service departments for the assigned Division. Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Responsible for developing a budget and meeting revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Responsible for delivering projects within the original budgeted cost. Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Responsible for building a high-performance culture to include annual performance reviews and development initiatives. Responsible for manpower planning and allocation. Responsible in part for customer satisfaction and cash collections. Works closely with the sales team to support the growth and profitability of the branch. Responsible for control and calibration of inspection, measuring, and testing equipment. WHAT WE LIKE ABOUT YOU Two to five years' experience in an operations manager role within the fire alarm and security industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire alarm and security systems. Strong understanding of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities.

We are growing! We have an opportunity for you to join the C.A. Ferolie team in Philadelphia, PA. We are looking for an enthusiastic Assistant Sales Development Manager to work collaboratively on top-tier CPG brands with top grocery customers to deliver exceptional results. Overview of the Role As the Assistant Sales Development Manager, you will support the Sales Development Manager in managing the business relationship with clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will also exercise discretion and independent judgment in managing trade planning and support the tactical execution of the clients' objectives while supporting the customers' category growth goals by effectively handling assigned analytical, trade planning, promotional scheduling, and administrative tasks for the Sales Development Team(s) at the designated customer(s) location. What You Will Do: - Demonstrate knowledge of the client's products, policies, and personnel, and work with the client and the Sales Development Manager to develop realistic objectives and strategies for building its business in the category (including developing successful short - and long-term marketing plans that both conform to customer needs and achieve principal objectives). - Effectively manage clients' proprietary trade funds management system. Responsible for ensuring accurate and timely posting of all trade expenditures. - Monitor spending rates by brand and customer to ensure promotional plans are within approved guardrails. - Demonstrate knowledge of the product category and keep that knowledge current and complete by continually monitoring and analyzing market and customer trends (using syndicated data), promotional activity, consumer behaviors, and demographic trends. - Effectively communicates with clients (including preparing timely, accurate, succinct reports), Sales Development Management team members, and other employees. - Must be proficient in various software packages that support the sales function, including client proprietary systems. - Communicate clients' priorities to the Retail Sales Organization to deliver in-store presence and business objectives. - Work with the Customer Service Team to ensure the clients' order procedures are followed and resolve trade deductions and credit issues. - Maintains appropriate records and reviews performance against objectives. - Participates in creating and delivering professional, effective presentations to clients and customers. - Must be proficient in various web-based virtual communication platforms to ensure continuity of day-to-day operations. - Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct. Perks -Paid holidays -Medical/Dental/Vision/VTL -Flexible Spending Account -Company-paid Life/AD&D Insurance -401K Match -Generous PTO Who We Are At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results. Requirements: - Associate or Bachelor's Degree, preferably with a major or minor concentration in Food Marketing, Marketing, or Communications. 1-2 years of experience or a combination of education and experience. - Must know basic arithmetic operations such as addition, subtraction, division, and multiplication to accurately calculate budgets, net sales, margins, promotional percentages, discounts, and commissions. Ability to calculate figures and apply concepts to sales velocity ratios, days of supply, pallet configurations, and sales forecasting. and proportions to practical situations. - Must possess critical thinking skills like analysis, evaluation, and synthesis, as well as abstract thinking, creative thinking, information processing, and problem-solving. Ability to prioritize workload and set goals. - Have a working knowledge of Microsoft Office Suite, including but not limited to Outlook, Word, Excel, and PowerPoint. Working knowledge of Trade Promotion Software Programs will be required. PIf72c0645e400-26***********1

We are currently looking for a talented Rooms Operations Manager at The Quoin Hotel in Wilmington, Delaware. The ideal candidate will match our culture, be an “out of the box” thinker, exhibit great leadership skills, and have a passion for an entrepreneurial culture. Position Overview: The Rooms Operation Manager ensures the highest standards of cleanliness, guest service, and room maintenance. This role involves managing the front office, housekeeping, and guest services teams to deliver a seamless and exceptional guest experience. Key Responsibilities: Oversee the front office operations including check-ins, check-outs, and guest inquiries. Ensure prompt and courteous service to all guests. Address and resolve guest complaints and issues in a timely and professional manner. Supervise the housekeeping team to maintain high standards of cleanliness and orderliness in guest rooms and public areas. Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are met. Manage inventory of cleaning supplies and linens. Recruit, train, and supervise front office, housekeeping, and guest services staff. Coordinate with maintenance and engineering teams to address any repair and maintenance issues. Analyze and report on rooms division performance metrics, including occupancy rates and guest satisfaction scores. Work closely with other department heads to ensure smooth overall hotel operations. Qualifications: Minimum of 1-3 years of experience in hotel management, with a focus on front office or housekeeping. Strong leadership and interpersonal skills. Excellent organizational and time management abilities. Ability to work flexible hours, including weekends and holidays. Benefits Full Comprehensive Affordable Healthcare Benefits 401(K) Retirement Savings Paid Vacation, Personal Time Off Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates. The impact you can have In this role, you'll have the opportunity to: Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. Use technology to provide customers with a seamless omnichannel shopping experience. Hire and build an effective store team through training, coaching, and talent development. Create an inclusive store environment for associates where everyone feels welcome and engaged. Develop a strong operational dynamic within the team to achieve store goals. Promote in-store community events and philanthropic partnerships. Use tools and reporting to oversee store profitability, effective budgeting, and payroll. Analyze reporting to develop short and long-term retail plans. Manage the day-to-day operations of the store, including opening and closing. You'll bring to the role 2+ years retail Store Manager or service industry experience (preferred) Brings a hospitality mindset when engaging with customers and associates Strong people management skills and an ability to develop talent Effective leadership, interpersonal, and communication skills Technology proficient and ability to operate a point-of-sale system Strong business acumen and ability to develop strategies and create action plans to drive results Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines Benefits Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives Support for your individual development plus opportunity for growth within our family of brands A culture of giving back - opportunities to support our philanthropic partners that benefit local communities* Medical, dental, vision insurance, and 401(k)* Time off - paid time off and holidays* Incentive Reward Program* *Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role. Location: Store 0808-Exton Square Mall-ANN-Exton, PA 19341Position Type:Regular/Full time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Are you ready to lead and optimize operations in a fast-paced, innovative environment? At MMT, our mission is to achieve excellence in automation, machine design, material handling, and custom tooling. We are looking for a strategic and hands-on Operations Manager to join our team and make an immediate impact. Why Join Us? Be a key contributor in shaping operational efficiency. Collaborate with a dynamic team focused on innovation and results. Enjoy a workplace culture that values safety, quality, and continuous improvement. What You'll Do: As the Operations Manager, you'll play a critical role in ensuring Safety, Quality, and Delivery across our production department while driving cost-effective solutions. Reporting directly to the VP General Manager, your responsibilities will include: Streamlining Operations: Oversee and implement strategies to enhance workflows, productivity, and performance. Driving Safety & Quality: Cultivate a safe and high-performing workplace aligned with compliance and industry standards. Leadership: Motivate, inspire, and manage cross-functional teams across assembly, shipping, quality, and machine shop operations. Continuous Improvement: Leverage Lean principles to identify inefficiencies and implement actionable solutions. Strategic Planning: Coordinate schedules, inventory, and resources to meet monthly revenue goals. Customer Success: Serve as the primary point of contact for operational concerns, ensuring a seamless customer experience. Qualifications: We're seeking a driven professional who can bring a solutions-oriented mindset and proven expertise to the table. Here's what we're looking for: Education: Bachelor's degree in program management, business or related fields A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements Experience: 5-10 years in operations or a related industry (manufacturing experience preferred). 3+ years of project management experience. Familiarity with centerless grinding is a plus. Skills: Proficiency in production and operations analysis tools. Strong analytical, problem-solving, and critical-thinking abilities. Effective leadership and decision-making under high-pressure conditions. Exceptional attention to detail and ability to implement policies for improved efficiency. What We Offer: A supportive, collaborative environment where your contributions make a real impact. Opportunities for professional development and growth. Competitive compensation and benefits package. Ready to Lead the Way? If you're passionate about operational excellence and thrive in a dynamic environment, we want to hear from you! Apply now to join our team and help drive innovation and success at MMT.

General Manager: The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehousing, and inventory management. You will set objectives, goals, strategies and measures, will plan for continuous improvement and create new and innovative strategies necessary to consistently meet our customer's expectations. Other responsibilities include leading the development of a high-performance work environment and budget activities, including full P&L responsibility, process management, and customer relations. Duties & Responsibilities: Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials. Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures. KPI measurement implementation including labor control, inbound/outbound metrics, and inventory. Ensures the physical condition of warehouse and equipment are properly maintained Effectively manages the budget and P&L of the operation. Partners with engineering to implement and maintain proper layout of warehouse and product placement. Performs quarterly and/or annual physical inventories; provides inventory reports. Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers concerns and requests. Identifies, documents, and implements opportunities for continuous improvement. Maintains a working knowledge of all operating systems pertaining to the work area. Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow. Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, and etc.… Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as required and assigned by management. Job Qualifications: Minimum 10 years of management experience in Third Party Logistics (3PL) required Bachelor's degree in Business Logistics or Transportation or ten years equivalent work experience High proficient in MS Office, Excel, Word, and PowerPoint. Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.) Lean certifications preferred

About the Role As a manager your job includes: Monitoring all restaurant operations and conditions to ensure quality of food and Guest service Reviewing documentation to assess the quality of restaurant operations Communicating with Team Members, Guests, vendors, and concept personnel for various needs Leading and coaching your team to provide remarkable food, drinks, and hospitality Interviewing rock star talent for job openings Responsibilities Minimum 2 years restaurant management experience Can you see yourself having fun and hustling every shift? Do you strive to be the best every day? If you have a competitive spirit and want to win, we want to meet you! Qualifications Job Type: Full-time Pay: $70,000.00 - $75,000.00 per year

A premier hotel investment and management group is seeking a Task Force General Manager based in Philadelphia, PA. This group has won numerous awards for outstanding service by developing, managing, and growing a portfolio of top-tier branded assets. The new Task Force General Manager will work with properties to upgrade their operational efficiency and service excellence. This is a great opportunity for a tenured General Manager looking to take the lead on many up-and-coming projects and grow with an exceptional team of industry professionals. Compensation: $130,000 - $160,000 (Commensurate with experience) + comprehensive health benefits, dental, vision, STD/LTD, Life, and 401k + company match! Requirements: 5+ years of high-end, full-service hotel operations management experience at the General Manager level Must be able to demonstrate the ability to manage complex operations while driving results In-depth familiarity with Marriott and Hilton systems Strong financial acumen with proven experience in budgeting, forecasting, and financial analysis Ability to travel frequently, working across various locations in PA, VA, and FL Responsibilities: Provide operational consistency, strategic insight, and fresh energy during times of vacancy, ensuring a smooth handover and seamless operation Ensure consistent application of company policies, procedures, and service standards Dive deep into financial reports to monitor performance metrics and spot opportunities for improvement Lead & mentor hotel staff, fostering a positive and collaborative work environment Play a crucial role in the development and management of operating budgets If you are interested in learning more about the Task Force General Manager position please apply today!

Home Instead is the world's leading provider of personalized in-home care services with over 1,100 independently owned and operated franchise offices worldwide. The Center City Philadelphia team employs compassionate Care Professionals who share our dedication to enhancing the lives of aging adults and their families. Our non-medical services support a wide range of needs, from companionship and personal care to specialized Alzheimer's care and hospice support. The Operations Manager is responsible for successfully directing and coordinating all internal activities in the franchise for growth and development of the business. They will directly supervise all aspects of scheduling/staffing and human resources for our team of 100+ Care Professionals. Furthermore, they will work closely with the COO to ensure team goals are being met by a team of 4-5 direct reports and the Director of Client Care to ensure the highest level of quality and safety in the community. Logistics: M-F 8:30pm - 4:30pm On Call Responsibilities Compensation: Base Salary - $70,000 - $90,000 per year Bonus Plan Up to 10% Yearly Salary On Call Responsibilities Additionally Compensated Benefits: Company Package Including Medical, Vision, Dental and Life Insurance Generous PTO Policy 401K With Company Match up to 4% Ongoing Training and Development Requirements: College degree preferred or equivalent work experience 4-10 years of related business experience or an equivalent combination of education and work experience may be considered Must possess a valid driver's license Preferred: Home Care or Senior Care Experience Responsibilities: Reflect the core values of LevCorp, (d.b.a. an independently owned and operated Home Instead franchise). Provide leadership and management of staffing and human resources departments which affect operational efficiency and achievement of the operational goals. Identify opportunities and direct changes that will drive achievement of operational goals. Interview, hire, train new key players as needed. Ensure compliance of local labor and safety laws and corporate requirements Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employee

Rosa Mexicano Restaurants, a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls, "the 'gold standard' of 'upscale modern' Mexican cuisine", with locations in New York, New Jersey, Massachusetts, Pennsylvania, Las Vegas, and Maryland, seeks a General Manager for our Ardmore, Pennsylvania location. Key Responsibilities: Oversees all P&L and budgeting as it pertains to the account Manages overall day to day operations of the account Conducts HR functions including hiring, progressive counseling, terminations Oversees scheduling, payroll and team training Maintains excellent relationships with customers, guests and Client as well as other departments Works with the Chef and management team in creating menus and providing top quality food Rolls out new culinary programs in conjunction with Company marketing and culinary team Hires, trains, and develops all FOH restaurant staff in fine dining service standards Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars Organizes and conducts pre-shift and departmental meetings daily Maintains communication with all departments to ensure customer service needs are met Creates seating charts and station assignments daily, following up with support staff of daily expected business Maintains all reservation systems and books to accommodate business demands Creates side work assignments and ensures completion with wait staff Maintains the highest level of service to client/guest, ensuring their satisfaction Maintains cleanliness and presentation of dining room area Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner Experience Includes: 5-8 years of upscale restaurant experience in Management position Food Handler certified Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation High volume production and catering experience is essential Previous experience managing a budget Must be able to work a flexible schedule including days, nights, weekends and holidays. Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute inbound, replenishment, backroom and signing processes for GM areas Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy Operate power equipment only if certified Follow processes accurately with attention to detail, monitor own progress Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as needed Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************** Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer's businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction. This position requires supervision of field staff, including Account Managers and Supervisors. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client's expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market. Essential Functions: Maintain existing client relationships through both networking and high- level facility management. Maintain open communications with clients that allow them to freely share opinions of our services contract management. Full understanding of Union agreements and employee handbook and assure those agreements pertain to facilities we service Review/oversight of budgets, payrolls, cost projections and supply control records while maintaining exceptional customer service. Work side by side with Business Development teams and Account managers to facilitate successful operations of all facilities. Develop and implement long term solutions to address customer Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc..). Ensure all customer and quality standards are met by touring the buildings with supervisor and staff, reviewing the overall cleanliness of the building and reviewing the contracted scope of work. Act as spokesperson representing the interest of company and any other duties designated by management or deemed necessary by current business conditions. Skills/Qualifications: 5+ years of Commercial Janitorial multi-unit management experience is required to be considered Effective Communication Skills - Both written and verbal Strong Interpersonal Skills Networking Skills - Ability to create warm and friendly relationships with clients/peers Customer Focus - Staying in tune with customer expectations about quality and service Quality Improvement - Emphasizing high quality and taking action to improve Efficiency - Using time and resources efficiently on Problem Solving - Assessing the problem and finding Accountability - Personally exemplifying responsible and honest behavior Strong experience using Excel and the Microsoft Office Suite GDI, Inc. is an Equal Opportunity Employer.

As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department goals. You will drive results through your team's performance to ensure a high degree of effectiveness and customer experience across multiple facilities. The DSM ensures that all of the district locations are resourced properly and that they are adhering to all policies and procedures through the direct supervision of the Branch Service Managers (BSMs). In order to sustain these traits in the future, the DSM also manages the hiring, training, and development of the organization, and provides input to the District Manager (DM) on the fleet, expenses, and improvement opportunities. This position will be located at the Penske facility at 51 Boulden Blvd in New Castle, DE. Major Responsibilities: • Oversee the management and administration of multiple locations across the district • Implement and manage consistent policies and procedures • Conduct Location Reviews • Lead through various communication channels such as in-person meetings and conference calls • Flawless execution of company processes • Respond to customer operational inquiries • Technical training and development planning • Customer Experience • Cost control • Ensure process compliance • Maximize warranty recovery • Fleet review, consulting and planning • Root cause analysis and proactive planning • Maintain relationships with approved suppliers • Mentor / Coach / Lead a Maintenance Team • Analyze data • Other projects and tasks as assigned Qualifications: • 5 - 10 years maintenance and leadership experience preferred • Minimum of 3 years supervisory experience • In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required • Associate/Technical degree preferred, BS/BA a plus • Valid Driver's License required • Proficiency with computers including Microsoft Word, Excel, Outlook and PowerPoint a plus • Quality program certification (Six Sigma, ISO) a plus • Truck Marketing Institute, OEM, and technical training courses a plus • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance Management/Supervisors Job Family: Operations Address: 51 Boulden Blvd. Primary Location: US-DE-New Castle Employer: Penske Truck Leasing Co., L.P. Req ID: 2414271

The Manager in Training (MIT) is the first step in the Jimmy John's Management Development Program. MIT is a short-term role (not to exceed 90 days) that provides both work assignments and training opportunities to prepare a MIT to be promoted into an Assistant Manager position. The MIT will learn all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world class customer service while maintaining a clean, organized shift. Pay raise upon acceptance of Assistant Manager job role. **Requirements:** + Ability to work a 40 hour week + At least 18 years of age + Must be able to communicate, read and write the English language fluently and clearly. + Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the unit the entire workday. + Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat + Ability to handle fast-paced and high stress situations in the store + Organize and establish priorities in the store with minimal supervision + Willing to offer opinions and recommendations towards the store and employees **Duties and Responsibilities:** + Perform all duties of Inshoppers and drivers. + Manages a staff of approximately 3 to 50 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance. + Provides on the job training for new employees. + Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft. + Assists in the supervision of the preparation, sales and service of food. + Forecasts food items. Estimates what amount of each food item will be consumed per shift. + Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency. + Assists inshoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness. + Ensure that every customer receives world class customer services. + Route deliveries and serve drivers to maximize delivery business and speed. + Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production). + Completes Closing Procedures. + Executes systems and procedures with 100% integrity and completeness. + Completes daily and weekly paperwork. + Responsible for 100% of the cash drawers at all times during the shift. + Receives and stores product. + Audits previous shift's systems and procedures for 100% integrity and completeness; + Completes preventive maintenance and upkeep on store's equipment and supplies. + Performs other related duties as required. **Preferred Qualifications:** + Prior experience in the quick service restaurant industry + ServSafe Certificate **Company Introduction** We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

This role is accountable for providing SRR (Service Route Representative) support coverage, distribution of goods and great customer service to our club Providers (Battery Service Providers, Tow Companies, Auto Repair Facilities, while training and supporting SRRs on DOT, Safety, Driving, securing loads and other functions of the SRR. Will support the Managers in creating a uniformed SRR staff and help keep this position functioning across the region. Supervisory Responsibilities: · None Duties/Responsibilities: Training: Training new Service Route Representative (SRR) on all functions of the job Training on outlined DOT, OSHA, PPE and LMS (Learning Management System) modules Training on use of Tablets to track orders, sales, and inventory Coordinate ride alongs for updates and continued training Update delivery lists, adding new providers, focusing on route efficiency Help outline new training for the SRR's Route Support and Coverage: Physically servicing of customers while operating routes Maintaining relationships with regional SRR's Delivery of new batteries or ancillary product distributed by Club Assist. While supporting routes you are the primary contact for all contractors and contractor light service/battery drivers. While supporting routes you will collect junk batteries warranties and rotates and return to designated drop zone. While supporting routes you will collect payment for product sold (if they pay by check) and mail to the assigned account as per banking procedure. Ensure Providers are aware of initiatives and current battery promotions. While supporting routes you have full responsibility of the following: Fill rate and stock mix of customers / Battery Rotation Consignment / Inventory Control for Providers Vehicle Inventory control / Variances / FIFO Stock take before the start of the route and end of route Battery Testing knowledge and equipment troubleshooting Maintain vehicle condition and appearance To provide exemplary customer service Comply with all Federal Motor Carrier Safety Regulations (FMCSR), and all other federal, state, and local laws. Maintain all required Company logs, records, and reports on a daily basis. Perform other related duties as assigned by management. Comply with DOT standards and OSHA regulations Comply with all accounting policies and Expense reporting 80% travel in assigned region as well as assistance in surrounding regions of the US as needed Ability to develop new SRR routes and focus on current route efficiencies Secondary Responsibilities: Providing a healthy and safe work environment Actively participating in induction and other necessary ongoing/refresher Health and Safety training Promptly reporting all hazards and hazardous incidents to management and contributing to hazard control as required. This includes active participation in hazard identification on a regular basis. Assisting other employees, who may be new or inexperienced, to work safely, as required. Actively contributing ideas and suggestions to improve Health and Safety performance. Promptly reporting all accidents/incidents/near misses, participating in any associated accident investigation and assisting to successfully implement any corrective action required. Responsible for ensuring the Club Assist brand is promoted at every opportunity in a positive and professional manner. Education and/or Work Experience Requirements: Prefer minimum 4 years of customer service support, sales or service experience. Able to make decisions and judgments within limitations of role. Experience with self-planning and deadlines. Able to resolve conflict (when applicable). Microsoft Office (Outlook, Word and Excel) experience Time management. Able to make judgments on the spot and over the phone. Well organized. Excellent communication - verbal & written. Able to complete reports and paperwork as required. Understanding Product knowledge of batteries, testers and ancillary items. Ability to relate effectively with others. Must have command of the English language and must be able to communicate and discuss service with customers. Commercial Driver's License (CDL) High School Diploma/ GED Preferred Experience, Qualifications, and Skills: Previous automobile battery delivery experience Previous trade background in the automotive industry Knowledge of OSHA/DOT compliance. Road travelling experience (knowledge of surrounding coverage area). Basic automotive and mechanical knowledge Forklift electric pallet jack certification Working Environment/ Minimum Physical Requirements: Work is performed outdoors and on a Service Truck. Requires the following physical activities: Excessive lifting and carrying equipment/batteries weighing up to 40-75 pounds; bending, kneeling and balancing to replace batteries. Exposure to noise from traffic, cell phone, etc. on a daily basis. The following are pre-employment screens required upon commencement of employment: Must pass DOT Physical Exam Must pass DOT Regulated Drug Test Must pass HPE Human Performance Evaluation Physical Exam Employee must have the ability to maintain administration duties. Ability to perform duties unsupervised. Deal with a large and diverse range of products. Handle a large Contractor base. Work well under pressure - time and people. Work effectively as a member of the team. Essential Functions of the Role: LIFT1 Service Driver must be able to tolerate lifting batteries off of truck shelf and place on pallet to be distributed to local centers. Requires vertically transferring batteries off of truck shelf weighing up to (45 Lbs.) LIFT2 Service Driver must be able to tolerate lifting batteries off of warehouse shelf and place on rollers to then be distributed to local AAA field facilities. Requires vertically transferring batteries off of warehouse shelf weighing up to (45 Lbs.) LIFT3 Service Driver must be able to lift then transfer batteries from shelves and place on rolling shelf system on truck to be distributed to local companies. Requires vertically transferring batteries from shelves weighing up to (45 Lbs.) LIFT4 Service Driver must be able to lift batteries off of shelf and place on rolling system shelf to be distributed to local establishments. Requires vertically transferring batteries off of shelf weighing up to (45 Lbs.) LIFT5 Service Drivers must tolerate lifting batteries from stationary rolling table and place on pallet for distribution to local business establishments. Requires vertically transferring batteries from stationary rolling table weighing up to (45 Lbs.) PUSH/PULL1 Service Driver must be able to push and pull cart full of core batteries to be shipped to local companies for recycling. Must horizontally transfer core batteries requiring a force up to (50 Lbs.). UPPER EXTREMITY PUSH/PULL1 Service Driver must be able to push batteries down rolling system shelf. Requires upper body force up to (50 Lbs.). COUPLE1 Service Driver must be able to grasp/grab batteries from pallet requiring bilateral coupling forces up to (30 Lbs.), up to (35/shift) and place on rolling system to be distributed to local establishment. CLIMB1 Service Driver must be able to tolerate climbing up and down (3 rungs) onto a forklift. Requires climbing ladder up to 15 rungs/shift in (8 hr.). REPETITIVE POSTURE1 Service Driver must be able to lift batteries from pallet and place on rolling shelf. Requesting repetitive assumption of posture access a point (14 inches). TEMPERATURE1 Service Driver must tolerate working environment with inside controlled temperatures VISION1 Service Driver requires (Near/Far/Depth/Color) vision. WALK1 Service Driver must be able to tolerate walking on a cement floor accessing all areas of the warehouse. Requires walking up to (5.0) mi.), in (8 hr.).

> Senior Integration Training Specialist Senior Integration Training Specialist Fully Remote • Philadelphia Description 145 years and counting F.A. Davis (FAD) is one of the oldest independent, family-managed publishing houses in America. Since 1879, we have been meeting the needs of Nursing, Medical, and Health Science professionals seeking information of the highest quality. F.A. Davis carries on that tradition through its digital, print, and online products for students, educators, and clinicians in Nursing and the Health Sciences around the globe. **Our Values:** **Customer Service:** Providing the highest level of customer service is something we pride ourselves on. We acknowledge our success is determined by the satisfaction of our customers and we strive to deliver 100% of what we promise in a courteous and effective way. **Communication:** FAD employees value active listening, the importance of feedback and understanding different ideas and perspectives. We ensure all communication is clear, effective, efficient, and respectful. **Collaboration:** Teamwork, welcoming new employees and promoting a cooperative team atmosphere. Understanding that as an employee of FAD you are part of a larger whole. **Adaptability:** In a world that is ever-changing, FAD embraces the challenges of change, new ideas and progress. **About the role:** **Position Summary**: The Integration Training Specialist serves as a trusted consult for faculty and other end users to provide recommendations and guidance regarding F.A. Davis's priority digital products as they are integrated with a customer's central Learning Management System. The Digital Integration Consultant serves both internal and external customers and reports to the Executive Director, Product Solutions. This position is an individual contributor and has no immediate personnel management responsibilities. **F.A. Davis Principles:** Our behavior and actions should align with the FAD Principles and our motto of getting a little better every day. * Communication: Demonstrate active listening, maintain transparency in communication, customize messages for different audiences, and value feedback. * Teamwork: Foster a collaborative team environment, contribute to achieving team objectives, and support FAD's overall success. * Adaptability: Embrace and thrive in times of change, exhibit curiosity, remain open to new concepts, and actively seek opportunities for personal and professional development. * Customer Service: Treat our colleagues as internal customers, show respect to both internal and external customers, establish clear customer expectations, and consistently deliver on promises. **Minimum Qualifications/Experience:** * 1-2 years' end-user training experience with digital/online products and content * Experience hosting webinars, training sessions, and new product demonstrations virtually, using established conference call/webinar technologies such as Zoom, Webex, Teams etc. * Experience creating presentations and introductory content regarding key products for both internal and external customers to serve as training materials or sales and marketing materials * Experience working in Learning Management Systems such as Canvas, Blackboard, etc. preferred * Documented success using video tools such as Vimeo, Camtasia, Hapyak, etc. a plus * Experience in educational technology a plus, i.e. guiding faculty in implementation of digital resources * Experience in sales, teaching in higher ed or the higher education publishing industry a plus **Key Duties and Responsibilities:** * Provide training for end users of F.A. Davis's digital products with an LMS integration, including faculty onboardings and student orientations * Collaborate with Integration team, Sales and account leadership as needed to ensure successful coordination of faculty training * Utilize in-house systems such as JIRA ticketing and LTI Admin databases to track status of integration users, communicate with team members, and translate this info into action for our customers * Maintain strong knowledge of FAD digital products and of the integration services FAD provides * Field incoming emails from end users such as faculty and LMS administrators; escalate to ISM or other members of Integration Team as needed should inquiries point to wider issues or questions * Build rapport with adopters to ensure product usage and customer satisfaction, with an eye toward optimizing communications via readymade support materials and automated email outreach * Collaborate with FAD's growing Integration Team to consider and then rely on usage trends and customer needs to drive changes in our product delivery approaches and instruction * Actively participate in mentoring new team members and occasionally assist Senior IST with training * Occasionally provide input for end-user training and support materials (articles, videos, etc.) * Promotion from Integration Training Specialist to Senior Integration Training Specialist will typically require a rating of highly successful on some of the key job responsibilities in the annual performance review for a few years. It will require observations of a proactive approach to the job, demonstration of highly successful independent work, and recognition from other departments. **Senior Integration Training Specialist:** * Recognized by peers, colleagues from other departments, and customers for deep product and industry knowledge, and as someone who exemplifies the FAD principles. * Conduct training and field inquiries for end users of F.A. Davis's digital products, with a focus on more complex adoptions and priority accounts * Ability and willingness to work with Executive Director, Product Solutions and across departments (marketing, sales, digital production) to create and implement strategic initiatives * Collect customer trends, process improvement ideas, and product feedback to share with Exec Dir, Prod Sol's on a regular basis, and periodically with larger cross-functional teams with a goal of effecting change and developing processes to address customer needs * Collaborate with FAD Sales Team(s) and Exec Dir, Prod Sol's to identify end-user training and support materials; work with FAD Marketing Team and Exec Dir, Prod Sol's to ensure materials are created and shared effectively with external customers * Actively participate in mentorship training and onboarding of new team members **Education/Certifications:** * Bachelor's degree or equivalent experience **Physical demands and work environment:** * Work conducted in a home office setting * High-speed internet access (at least 25 mbps download and 5 mbps upload) that must be reliable, available, accessible, and secure to successfully work from home. * Regular communication through verbal, written, visual, and auditory means * Attendance of virtual meetings, with a bias toward “camera on” * Frequent sitting, computer work * Repetitive movement of hands and fingers - typing and/or writing * Limited travel may be required for company/team events **Employee Focused:** * Remote work, half day Friday schedule from April through October, and generous PTO * Retirement benefits * Life and disability insurance * Comprehensive healthcare benefits * Wellness initiatives * Family benefits * Tuition and professional development reimbursement * Voted Philadelphia Top Workplace year over year since 2021, most recently with special recognition in Work/Life Flexibility. F.A. Davis is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring p