Training manager jobs in Wilmington, NC

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STORE MANAGER IN WILMINGTON, NC
Dollar General 4.4
Training manager job in Wilmington, NC
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#
$34k-51k yearly est. 9d ago
Manager in Training- 4577
Circle K Stores 4.3
Training manager job in Jacksonville, NC
Coastal Carolina BU - Region 03 - Market 02: 2500 New Bern Hwy, Jacksonville, North Carolina 28546Shift AvailabilityFlexible Availability Job Type Full time Minimum Qualifications The minimum qualifications for a Store Manager are: High School diploma or GED preferred. Experience in retail sales preferred. Experience to perform the essential duties, responsibilities and working in the conditions described below. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) . Ability to supervise and manage the functions listed in the CSR and ASM . Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. A valid driver's license and adequate transportation to/from bank and corporate management meetings. Ability to communicate (orally and in writing) in English. Perform other duties as assigned or delegated by his/her supervisor. ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLSLeadership and Management Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards. Maintain a professional and supportive image among subordinates and supervisor. Schedule employees within Company guidelines to maximize customer service and maintain site image. Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Site Relationships Develop positive and professional relationships with all suppliers. Promote excellent service and resolve customer complaints in a timely, professional manner. Promote and ensure a safe, positive public image within the neighboring community. Training and Development Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback. Train all employees ensuring that customer service, site image and marketing execution meet Company standards. Train all employees on safety procedures and promote safety awareness. Communication Develop ways and means to ensure that all employees receive proper communication in a timely manner. Establish periodic on-going communication meetings with all site employees and the Market Manager. Organizing and Planning Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. Organize and maintain all site files and manuals. Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly. Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. Financial Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. Budget and forecast P&L lines, as well as understand and manage merchandise margins. Safeguard and account for all money received and disbursed. Perform all other financial analysis necessary to maximize sales and net profits. Working Conditions Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Be exposed to occasional noise. Work with a minimum of direction and supervision. At all times work as an effective manager, supervisor and leader. THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
$35k-45k yearly est. Auto-Apply 29d ago
Environmental Services - Manager in Training
Healthcare Services Group, Inc. 4.0
Training manager job in Wilmington, NC
Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference! What We Offer Comprehensive Benefits Package - Medical, Dental, and Vision Vacation and sick pay Free Telemedicine Services on Day 1* Free Prescription Discount Program Get paid when you need it with PNC EarnedIt Financial Wellness Support from PNC Workplace Banking Employee Assistance Programs Training & Development Opportunities Employee Recognition Programs Employee Stock Purchase Plan Nationwide Transfer Opportunities and Career Development *Not available in AR. Position Summary Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (12) weeks. The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements. Policies & Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times. Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager's responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. A high school diploma or equivalent required. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Residency within the service area required HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
$46k-83k yearly est. Auto-Apply 4d ago
Manager in Training
Crunch Fitness Wilmington 3.9
Training manager job in Wilmington, NC
Club Role - Manager in Training (MIT) Weekdays and weekend availability required Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Manager in Training (MIT) role supports the growth of the club through lead generation and sales. Duties & Responsibilities ● Meet or exceed weekly and monthly targets in lead generation, new membership units, ACH attachment, and scheduling fitness assessments ● Establish and maintain an effective lead generation program through networking and street team marketing campaigns ● Conduct tours and telephone inquiries for prospective members ● Attend events and find community opportunities for exposure ● Deliver exceptional customer service by providing an uplifting and friendly atmosphere ● Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales' opportunities ● Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests ● Other duties as assigned Compensation ● Full time employee ● Hourly + commission eligible ● Full time benefits eligible Health/dental/vision insurance Two weeks paid time off (applicable to certain roles) ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Sales - 1 year (preferred) ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
$19k-23k yearly est. 60d+ ago
Supervisor - Training
Maximus 4.3
Training manager job in Wilmington, NC
Description & Requirements Maximus is seeking a proactive and experienced Training Supervisor. This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness. The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics. - Monitor performance and systems documentation. - Ensure compliance with all applicable requirements of the contract, State and Federal regulations. - Evaluate staff performance and conduct annual evaluations. - Attend supervisor meetings and conduct unit meetings. - Follow up on customer complaints and escalated matters. - Review and analyze reports and discover root cause of issues. - Assure the project is in compliance with Maximus standards and procedures. - Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations. - Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up. - Work with the leadership to develop and monitor performance goals and objectives for all staff. - Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate. - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks. - Comply with all company required policies, procedures and processes including but not limited to required training. - Establish and communicate the training methodologies to participants. - Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program. - Evaluate subordinates' job performance and recommend appropriate personnel action. - Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems. - Identify training needs and development opportunities for subordinates. • Manage the accuracy and relevance of curriculum for multiple customer agencies. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Self-motivated and able to work independently • Experience supporting virtual training sessions using Microsoft Teams preferred. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 72,000.00
$28k-39k yearly est. Easy Apply 3d ago
General Manager in Training
Mason Group 3.6
Training manager job in Wilmington, NC
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Training & development Vision insurance Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they'll look and feel their best… and you'll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today! Job SummaryThe Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members' daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights & weekends. Ability to work a 5-day workweek with approximately 35 to 40 hours per week. Experience: Management and/or Sales experience required. Beauty Industry and/or Customer Service experience preferred. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Compensation: $15.50 - $17.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
$15.5-17 hourly Auto-Apply 60d+ ago
Food Operations Manager 2
Sodexo S A
Training manager job in Wilmington, NC
Role OverviewJoin a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals! Sodexo is seeking an experienced Operations Manager 2 to lead our Healthcare Food Service team at Novant Health Orthopaedic Hospital located in Wilmington, NC. Novant Health Orthopedic Hospital is a department of Novant Health New Hanover Regional Medical Center containing 94 staffed beds. This position oversees 15 client employees, including 3 team leads, and is responsible for managing the entire account, which includes sanitation services, cafeteria operations, and patient meal production and delivery. What You'll DoKey Responsibilities:Provide leadership and daily oversight to 15 client employees, including 3 team leads. Direct and manage all aspects of food service operations, including sanitation, cafeteria service, and patient meal production and delivery. Ensure compliance with Sodexo, client, and healthcare regulatory standards related to food safety and sanitation. Partner with clinical nutrition and nursing teams to ensure patient satisfaction and adherence to dietary requirements. Drive operational efficiency and continuous improvement through staff development, process optimization, and cost control. Maintain effective client relationships and ensure consistent service excellence aligned with Sodexo's mission and values. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
$57k-95k yearly est. 28d ago
Operations Manager - Behavioral Health & Developmental Medicine
The Nemours Foundation
Training manager job in Wilmington, NC
Primary Function: This position is responsible for providing operations management for the Departments of Developmental Medicine, Psychiatry, Neuropsychology and Psychology. This entails providing leadership, organization, planning, direction, and coordinated administration to the operational aspects of the assigned departments. This position exists to support the Administrative Director of Behavioral Health and Developmental Medicine and the Division Chiefs. The Operations Manager plays a lead role in operations improvements by functioning as an analyst, facilitator and/or project manager as required; ensures that improvements are made in operational practice to improve the quality of care provided through resources utilization, operational assessments and productivity management; collaborates and communicates with key members of the Practice and Organization as well as outside organizations, maximizes efficiencies through consistent policy application; provides oversight and/or direction to department supervisors; provides input in the development of the operation and capital budget for the department; is responsible for ensuring excellence in customer service in all areas. Works collaboratively with the Administrative Director in the following areas of responsibility: Developing Standards of Practice within Behavioral Health and Development. Assists in establishing standard practices, policies, and operating procedures to ensure a timely, efficient, and positive patient experience. Evaluating work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. Assisting departmental leadership to attain performance measurement goals and assist departmental leadership to attain clinical effectiveness targets and strategies annually. Project Management as required. Participating in the development and administration of the operation and capital budget for the department. Quality Assurance and Improvement Monitor systems, identify opportunities to improve services, write reports, make recommendations, and implement changes to improve quality of care through resource utilization, operational assessments, and productivity management. Collect data and information about patient access, prepare reports and analyses, and use published standards to identify progress or adverse trends. Implement changes when needed. Act as an intermediary between patients, families, referring community, departments, and staff. Keeps and maintains access metrics for each area relative to wait times for patients, templates, next available appointment, etc. Provide oversight and/or direct supervision to Behavioral Health and Development administrative support staff. Participate in the recruitment and training of new associates and assure the development of associates through orientation and training programs and through work experiences. Provides necessary training and education to ensure consistency of performance in all administrative areas. Define performance expectations for all administrative staff positions through the Performance Management System, including department-specific job descriptions and measurable performance standards. Create an environment that encourages and supports self-development and learning for all associates through regular feedback. Make recommendations on staffing levels needed to meet the demands of changing patient volumes and relevant data metrics to ensure performance standards are maintained. Evaluate work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. Monitor accruals, overtime, and scheduled/unscheduled time off for the preparation and submission of staff and physician payroll in Kronos. Process and track accounts payable and reimbursement requests. Submit and monitor all office, medical, and non-medical supply and equipment purchases. Customer Service and Satisfaction; Service Excellence Represent and demonstrate a commitment to excellence in Customer Service and Patient Experience within the Department of Pediatrics. Identify opportunities to improve services, make recommendations, and implement actions. Includes participating in organizational service excellence initiatives. Investigate, document, and respond to customer complaints to identify opportunities to improve operational processes, quality of care, and patient satisfaction. Monitor/ensure compliance of department personnel, financial, and administrative policies. Embrace and consistently demonstrate Nemours Core Values. Create and support an environment that fosters teamwork, respect, cooperation, accountability, and trust. Job Requirements: Bachelor's degree required 5 plus years of job related experience Behavioral health experience preferred strongly preferred. Experience with behavioral health payor contracts and insurance knowledge preferred
$57k-95k yearly est. Auto-Apply 60d+ ago
General Manager in Training
Sun Tan City-Mason Group
Training manager job in Jacksonville, NC
Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Training & development Vision insurance Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so theyll look and feel their best and youll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today! Job Summary The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights & weekends. Ability to work a 5-day workweek with approximately 35 to 40 hours per week. Experience: Management and/or Sales experience required. Beauty Industry and/or Customer Service experience preferred. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
$25k-42k yearly est. 14d ago
Landscape Lighting Operations Manager
Outdoor Lighting Perspectives
Training manager job in Wilmington, NC
Benefits: Bonus based on performance Competitive salary Free uniforms Training & development JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Ensures that all employees are formally reviewed at least once per year Identifies potential leaders and develop them for advancement accordingly Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions Prepares performance reports by collecting, analyzing, and summarizing data and trends Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace. Compensation: $50,000.00 - $60,000.00 per year Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.
$50k-60k yearly Auto-Apply 60d+ ago
Operations Manager @ Hampton Inn Eastwood
Summit Hospitality Incorporated 3.4
Training manager job in Wilmington, NC
Job DescriptionDescription: The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Requirements:
$44k-70k yearly est. 28d ago
Operations Manager (Site)
Sayres Defense
Training manager job in Jacksonville, NC
Job Description Operations Manager (Site) Jacksonville, NC Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Qualifications: Secret Clearance Experience managing a dispersed workforce in support of DoD training range requirements Preferred Qualifications: Familiarity with synthetic training environments Experience: Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Education: Required: Highschool Diploma or GED equivalent Desired: Bachelor's degree in STEM and/or management field The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj Job Posted by ApplicantPro
$58k-97k yearly est. 5d ago
Operations Manager
Joint Research and Development, LLC
Training manager job in Jacksonville, NC
Job Description JRAD is seeking a candidate for an Operations Manager who is responsible for overseeing day-to-day operations, ensuring activities are conducted efficiently and in accordance with established guidelines and compliance standards. The role includes developing and implementing procedures, managing staff, and promoting coordination across functions. It also involves monitoring performance, supporting goal achievement, and ensuring adherence to timelines, budgets, and regulatory requirements. Roles/Responsibilities: Manages the activities of training sites. Develops and implements policies and procedures Ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Skills and Education: High school Diploma or GED equivalent Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Experience managing a dispersed workforce in support of DoD training range requirements Desired Skills: Bachelor's degree in STEM and/or management field Familiarity with synthetic training environments Security Clearance: Active Secret Clearance When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
$58k-97k yearly est. 21d ago
Restaurant Operations Manager
First Watch Restaurants 4.3
Training manager job in Jacksonville, NC
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$39k-54k yearly est. Auto-Apply 11d ago
General Manager
Broad River Retail
Training manager job in Wilmington, NC
Job Details OGDEN Store - WILMINGTON, NCDescription CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE: The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership. DAY IN THE LIFE AS THIS MEMORY MAKER: Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers' needs and strive to exceed their expectations Recognize others' values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities WORKPLACE ENVIRONMENT: While performing the duties of this job the employee is: This is an in-store position that is primarily performed on the sales floor and customer facing. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS: Salary is based on numerous factors, including experience, knowledge and skill. Performance based bonus potential. Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications WHAT YOU'LL NEED TO SUCCEED: Minimum 5 years of experience in furniture sales management, including store-level general management Proven success in high-volume, fast-paced, commission-based retail environments Strong leadership background with experience managing teams of 10+ associates Excellent interpersonal, communication, and presentation skills High level of professionalism and discretion when handling confidential information Strong problem-solving, analytical, and time-management abilities Self-motivated, quick learner able to manage multiple tasks independently Proficient with technology, including iPads, tablets, and basic math skills Willingness to work a flexible 40+ hour schedule, including nights and weekends
$46k-88k yearly est. 60d+ ago
Vacation Rentals Operations Manager - Oak Island Accommodations
Towne Family of Companies
Training manager job in Oak Island, NC
As the Operations Manager you can look forward to: Managing daily operational activities to ensure smooth and efficient functioning of the organization Monitor workflow and processes, adjusting as needed to optimize performance Provide the highest level of customer service to our guests and homeowners Supervise and lead the Maintenance, Housekeeping, and Linen Departments to include assistance in hiring, training, and evaluating team members Supervision of direct reports as well as assistance with HR issues within relevant departments. Process and approve timecards for direct reports. Set performance goals and objectives for staff, providing guidance and support to achieve goals Engage in bi-weekly one-on-ones with direct reports. Lead weekly Operations L10. Report to all executive team members on relevant issues and goals with Operations. Direct and coordinate emergency management plan (?) Analyze and approve annual linen order. Regular oversight of work order completion rates and aging of open work orders. Regular oversight of housekeeping call backs/vendor performance. Regular oversight of linen call backs and operational performance of linen department. Analyze and review pertinent data within all operations departments to improve overall operational efficiency. Work with other executive team members as needed to maintain productive collaboration between Operations and other departments. Maintain controls for stock and loaner inventory to reduce expenses and waste. Engage in issue resolution with Owners and Guests when necessary. Assists Sales/Finance Manager in ensuring expenses are on target. Provides projected expenses to Sales/Finance manager for annual budget including but not limited to: tools, stock, loaners, and building upgrades. Oversees vehicle maintenance program which includes routine maintenance, unforeseen maintenance, and regular inspections for asset protection. Manage Breezeway software to ensure accuracy and function for all departments. Lead/Oversee implementation of new standard operation procedures within OIA as deemed necessary Develop and execute plans to streamline operations and reduce waste Assist the General Manager in the management of operational budgets, ensuring cost control and financial efficiency Other duties as assigned Minimum Required Skills: Experience in the vacation rental industry in an operations management or similar role Experience managing a team of 10+ employees Strong computer skills and proficiency in Word and Excel Experience in Breezeway Strong leadership and team management skills Excellent written and oral communication skills Excellent customer service skills Must have a valid drivers license and reliable transportation Must be available to work weekends and holidays to support business needs Desired Skills & Competencies: Bachelors degree preferred Experience within the field NC Real Estate license or ability to obtain a license Physically you can anticipate to: Express or exchange ideas by means of the spoken word via email and verbally Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation Not substantially exposed to adverse environmental conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. #LI-DNI
$56k-94k yearly est. 60d+ ago
General Manager
Pink's Wilmington, Nc 3.7
Training manager job in Wilmington, NC
Job Description Established in 2020, Pink's was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink's is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink's is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a General Manager to join our world-class team. The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community. Responsibilities will include, but are not limited to: Handle scheduling, direct client communication, including phone, text, and email. Estimate projects. Send out quotes and accompany potential clients on property inspections. Upsell additional services to ongoing projects/customers. Once a client accepts, schedule the job. Hiring, firing, and labor scheduling. Follow-ups with clients post-service for quality assurance. Build strategic relationships with homeowners, restaurant managers, and local businesses. Network and promote Pink's. Ensure safety compliance in van operations. Inventory management, including soap, towels, and equipment. Qualifications: Proven sales and leadership experience. Hospitality experience is a plus. Exceptional communication and customer responsiveness. Ability to learn and work independently in a fast-paced environment. Self-motivated. Superb time management, prioritization, and organizational skills. Detail-oriented, dependable, and reliable. Proficiency in the use of a personal computer/cell phone and software programs. Additional Information: Check us out online at Pinkswindows.com Job Type: Full-time Benefits: Health insurance Paid time off Paid training Shift: Day shift License/Certification: NC Driver's License (Required)
$43k-65k yearly est. 9d ago
General Manager
Sitio de Experiencia de Candidatos
Training manager job in Leland, NC
Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Management & Consulting, Inc. (HMC). The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Exciting Opportunity: Hotel General Manager at StudioRes in Leland, NC! About the Role: Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. If you are adaptable, energetic, and goal-driven with a proven track record in hotel management, we want to hear from you! Primary Duties: Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results. Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards. Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications: Valid Driver's License. 1+ years of experience as a Hotel General Manager. Proficient computer skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive and aggressive in solving problems. Strong leadership and team development skills. Excellent verbal and written communication skills. Physical Requirements: Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time. Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs. Benefits: Salary: Dependent on experience, $65,000.00 - $75,000.00. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. This company is an equal opportunity employer. frnch1
$65k-75k yearly Auto-Apply 2d ago
General Manager
Blackbeard's Triple Play Restaurant & Sports Bar
Training manager job in Jacksonville, NC
Blackbeards Triple Play & Sports Bar in Jacksonville, NC is looking for one general manager to join our 29 person strong team. We are located on 302 Western Blvd. Our ideal candidate is a self-starter, punctual, and hard-working. MUST BE EXPERIENCED IN THE RESTAURANT MANAGEMENT INDUSTRY Responsibilities Oversee daily business operations Manage staff and delegate responsibility as needed Maintain excellent customer service standards Manage profit and loss figures Qualifications Excellent communication skills to connect effectively with customers and co-workers Positive attitude and ethics which support our values and culture Ability to manage a fast-paced, high-volume, clean, customer-focused workplace Strong time-management skills; ability to multi-task, prioritize, and organize We are looking forward to receiving your application. Thank you.
$47k-89k yearly est. 60d+ ago
General Manager
Victra-Verizon Wireless Premium Retailer
Training manager job in Wallace, NC
Job Description General Manager You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. Building, developing, and mentoring your sales team. Working through teams to teach, coach and follow our sales process with Every Guest Every Time Attracting and retaining top caliber employees. Brand advocate for Victra Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives. Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store. Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully. Developing and implementing sales tools and initiatives. Maintaining the performance of your store by running retail inventory compliance. Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports. Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base. Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. Owning all guest escalations and providing a timely resolution. Clearly communicating company objectives and priorities to team members and providing timely follow up. Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Here's what we can offer you in exchange for your world-class work: Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Frequent Contests Career Advancement Opportunities Compensation Base Pay: $43,888.00 Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69572 per year per year for this role. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have: 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role Management experience in a commissions-based sales environment. Proven track record of achieving challenging team and individual sales goals. Balanced multiple opposing priorities in a multifaceted environment. Set goals, evaluated performance, and developed a high performing team. Basic interview skills and enhanced staffing knowledge. High school diploma or GED. One or more years of customer service, preferably in a retail or sales environment. Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. At least 18 years of age Legally authorized to work in the United States Physical Requirements Ability to lift ten pounds. Ability to stand for long periods of time Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$43.9k-69.6k yearly 14d ago

Learn more about training manager jobs

How much does a training manager earn in Wilmington, NC?

The average training manager in Wilmington, NC earns between $29,000 and $89,000 annually. This compares to the national average training manager range of $45,000 to $119,000.

Average training manager salary in Wilmington, NC

$51,000

$29,00010%

$51,000Median

$89,00090%

What are the biggest employers of Training Managers in Wilmington, NC?

The biggest employers of Training Managers in Wilmington, NC are:

Crunch Fitness
Healthcare Services Group

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Training manager jobs in Wilmington, NC

STORE MANAGER IN WILMINGTON, NC

Manager in Training- 4577

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Operations Manager - Behavioral Health & Developmental Medicine

General Manager in Training

Landscape Lighting Operations Manager

Operations Manager @ Hampton Inn Eastwood

Operations Manager (Site)

Operations Manager

Restaurant Operations Manager

General Manager

Vacation Rentals Operations Manager - Oak Island Accommodations

General Manager

General Manager

General Manager

General Manager

Learn more about training manager jobs

How much does a training manager earn in Wilmington, NC?

What are the biggest employers of Training Managers in Wilmington, NC?