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Training mentor skills for your resume and career
15 training mentor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Implemented statewide initiatives to caregiver teams relating to: dementia specific in-services, customer service focused training, and customer/client relations.
- Developed a 40 hour Customer Service Coordinator Training Academy using both classroom, on-line and individualized training and mentoring.
2. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Provided instruction to Foreign Government military on range, ammunition usage/holding, safety procedures and basic range operations.
- Comply with all environmental regulations and safety procedures.
3. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Assigned to equivalent Sergeant Major and authored detailed training in general logistics, fuel management, acquisition, and inventory management.
- Inspect facility for safety/security hazards, and resolve or report through Logistics Manager.
4. Training Programs
- Supervised and evaluated mobilization, demobilization, and training programs for Active Duty and National Guard units for worldwide deployment missions.
- Assisted in POI/Curriculum development and training plans of individual and collective training programs.
5. Combat
Combat is a violent conflict between two parties. Combat can be held by using weapons or unarmed. The fighting between the armed forces of different countries can also be called combat and the main purpose of the combat is to eliminate and stop your opponent from achieving their goal.
- Received Combat Action Badge for participation in over one dozen enemy engagements.
- Led the planning, Training and executing of over 30 bilateral combat missions with US, Coalition Forces and Afghan Forces.
6. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Consulted with technical and configuration resources to troubleshoot issues.
- Test and troubleshoot all cards for production and write procedures on new product.
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- Developed property accountability training materials and presented platform instruction on material accountability and manual property book procedures.
- Assist with revision and development of procedures and training materials for refinery instrumentation personnel.
8. Training Sessions
- Conduct training sessions and develop criteria for evaluating effectiveness of training activities.
- Conducted product training sessions/presentations at District Meetings.
9. Performance Objectives
- Developed action plans for new employees that defined performance objectives, milestones, and target dates for meeting objectives.
10. Role Model
A role model is a person with desirable qualities who inspires other people to emulate their example.
- Served as the primary role model for overall meeting member success for North Central Ohio traditional meeting.
- Served as a role model and leader for overweight girls ages 8-25.
11. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Provided 1st and 2nd level technical support for Windows 95, OSR2, Windows 3.1x, and DOS operating environment.
- Championed migration of several proprietary applications to Windows 7, and of Access databases to SQL Server.
12. POI
- Developed and delivered POI's and classes which have been accepted by the US Department of Defense, and NATO.
- Planned, scheduled, developed, and delivered curriculum, via POI's for property accountability.
13. Smoothies
- Maintained the general upkeep of the store, made and served smoothies that specialize in being healthy and delicious.
- Served nutritious, energizing smoothies and juices while promoting active and healthy lifestyles.
14. ANA
- Trained ANA counterparts in proper handling of requests for pick-up and turn-in of weapons and ammunition.
- Instructed and mentored ANA EOD counter IED personnel assigned to a Route Clearance Company.
15. Professional Development
Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.
- Delivered professional development training and coaching to align instructors with company s delivery methodologies and improve learning outcomes.
- Provided technical assistance and practical advice for career advancement, job performance improvement, and professional development.
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David Dunning
Professor of Psychology, University of Michigan - Ann Arbor
List of training mentor skills to add to your resume

The most important skills for a training mentor resume and required skills for a training mentor to have include:
- Customer Service
- Safety Procedures
- Logistics
- Training Programs
- Combat
- Troubleshoot
- Training Materials
- Training Sessions
- Performance Objectives
- Role Model
- Windows
- POI
- Smoothies
- ANA
- Professional Development
- Product Knowledge
- Afghan
- Healthcare
- Patient Care
- Training Events
- Training Classes
- US Army
- Law Enforcement
- HR
- Inventory Control
- Action Reviews
- Customer Complaints
- Customer Inquiries
- Apple
- Ministry
- IED
- Training Exercises
- Customer Relations
- Military Decision
- Kabul
Updated January 8, 2025